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13.82.107.234  Public Scan

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URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_me...
Submission: On April 19 via api from CH — Scanned from DE
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 26 IPs in 4 countries across 19 domains to perform 107 HTTP transactions. The main IP is 13.82.107.234, located in Tappahannock, United States and belongs to MICROSOFT-CORP-MSN-AS-BLOCK, US. The main domain is www.egain.com. The Cisco Umbrella rank of the primary domain is 300877.
TLS certificate: Issued by Go Daddy Secure Certificate Authority... on January 20th 2022. Valid for: a year.
This is the only time www.egain.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
37 13.82.107.234 8075 (MICROSOFT...)
4 2a00:1450:400... 15169 (GOOGLE)
7 2a00:1450:400... 15169 (GOOGLE)
2 2a02:6ea0:c70... 60068 (CDN77 ^_^)
2 209.128.119.150 7151 (BAYAREA-AS)
2 18.66.248.52 16509 (AMAZON-02)
2 52.211.182.149 16509 (AMAZON-02)
1 2606:4700::68... 13335 (CLOUDFLAR...)
1 4 2620:1ec:c11:... 8068 (MICROSOFT...)
1 5 2600:9000:225... 16509 (AMAZON-02)
2 2a00:1450:400... 15169 (GOOGLE)
10 2a00:1450:400... 15169 (GOOGLE)
1 142.250.186.98 15169 (GOOGLE)
1 2a02:6ea0:c70... 60068 (CDN77 ^_^)
3 209.128.92.239 7151 (BAYAREA-AS)
1 2a02:26f0:f7:... 20940 (AKAMAI-ASN1)
6 44.226.216.252 16509 (AMAZON-02)
2 2a00:1450:400... 15169 (GOOGLE)
2 2a00:1450:400... 15169 (GOOGLE)
3 3 2620:1ec:21::14 8068 (MICROSOFT...)
1 13.107.42.14 8068 (MICROSOFT...)
1 2620:1ec:27::... 8075 (MICROSOFT...)
1 18.203.37.60 16509 (AMAZON-02)
4 2a00:1450:400... 15169 (GOOGLE)
4 2a00:1450:400... 15169 (GOOGLE)
3 20.75.32.255 8075 (MICROSOFT...)
1 2 52.142.114.2 8075 (MICROSOFT...)
107 26
37    13.82.107.234 (Tappahannock, United States)

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US)
www.egain.com
4    2a00:1450:4001:812::200a (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
fonts.googleapis.com
7    2a00:1450:4001:82a::2008 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
www.googletagmanager.com
2    2a02:6ea0:c700::2 (Frankfurt am Main, Germany)

ASN60068 (CDN77 ^_^, GB)
cdn.printfriendly.com
2    209.128.119.150 (United States)

ASN7151 (BAYAREA-AS, US)
PTR: 209-128-119-150.bayarea.net
stats.sa-as.com
2    18.66.248.52 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-66-248-52.dus51.r.cloudfront.net
hd.egain.com
2    52.211.182.149 (Dublin, Ireland)

ASN16509 (AMAZON-02, US)
PTR: ec2-52-211-182-149.eu-west-1.compute.amazonaws.com
analytics.analytics-egain.com
1    2606:4700::6810:a852 (United States)

ASN13335 (CLOUDFLARENET, US)
ws.zoominfo.com
4    2620:1ec:c11::200 (United States)

ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US)
bat.bing.com
c.bing.com
5    2600:9000:225e:1400:6:9280:1080:93a1 (United States)

ASN16509 (AMAZON-02, US)
s.adroll.com
2    2a00:1450:4001:82b::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
fonts.gstatic.com
10    2a00:1450:4001:827::200e (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
www.google-analytics.com
1    142.250.186.98 (United States)

ASN15169 (GOOGLE, US)
PTR: fra24s06-in-f2.1e100.net
www.googleadservices.com
1    2a02:6ea0:c700::4 (Frankfurt am Main, Germany)

ASN60068 (CDN77 ^_^, GB)
key-cdn.printfriendly.com
3    209.128.92.239 (United States)

ASN7151 (BAYAREA-AS, US)
PTR: 209-128-92-239.bayarea.net
api.kickfire.com
1    2a02:26f0:f7::5c7b:e053 (Frankfurt am Main, Germany)

ASN20940 (AKAMAI-ASN1, NL)
snap.licdn.com
6    44.226.216.252 (Boardman, United States)

ASN16509 (AMAZON-02, US)
PTR: ec2-44-226-216-252.us-west-2.compute.amazonaws.com
ebrain.egain.com
2    2a00:1450:4001:828::2002 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
googleads.g.doubleclick.net
2    2a00:1450:400c:c0c::9b (Brussels, Belgium)

ASN15169 (GOOGLE, US)
stats.g.doubleclick.net
3    2620:1ec:21::14 (United States)

ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US)
px.ads.linkedin.com
www.linkedin.com
1    13.107.42.14 (United States)

ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US)
px4.ads.linkedin.com
1    2620:1ec:27::cafe:1905 (United States)

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US)
www.clarity.ms
1    18.203.37.60 (Dublin, Ireland)

ASN16509 (AMAZON-02, US)
PTR: ec2-18-203-37-60.eu-west-1.compute.amazonaws.com
d.adroll.com
4    2a00:1450:4001:808::2004 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
www.google.com
4    2a00:1450:4001:82f::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
www.google.de
3    20.75.32.255 (Boydton, United States)

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US)
b.clarity.ms
2    52.142.114.2 (Dublin, Ireland)

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US)
c.clarity.ms
Apex Domain
Subdomains		 Transfer
45 egain.com
www.egain.com — Cisco Umbrella Rank: 300877
hd.egain.com
ebrain.egain.com
744 KB
10 google-analytics.com
www.google-analytics.com — Cisco Umbrella Rank: 37
20 KB
7 googletagmanager.com
www.googletagmanager.com — Cisco Umbrella Rank: 71
344 KB
6 clarity.ms
www.clarity.ms — Cisco Umbrella Rank: 1219
b.clarity.ms — Cisco Umbrella Rank: 3315
c.clarity.ms — Cisco Umbrella Rank: 637
24 KB
6 adroll.com
s.adroll.com — Cisco Umbrella Rank: 2529
d.adroll.com — Cisco Umbrella Rank: 1594
77 KB
4 google.de
www.google.de — Cisco Umbrella Rank: 5383
782 B
4 google.com
www.google.com — Cisco Umbrella Rank: 4
782 B
4 linkedin.com
px.ads.linkedin.com — Cisco Umbrella Rank: 482
www.linkedin.com — Cisco Umbrella Rank: 603
px4.ads.linkedin.com — Cisco Umbrella Rank: 4702
4 KB
4 doubleclick.net
googleads.g.doubleclick.net — Cisco Umbrella Rank: 40
stats.g.doubleclick.net — Cisco Umbrella Rank: 95
4 KB
4 bing.com
bat.bing.com — Cisco Umbrella Rank: 378
c.bing.com — Cisco Umbrella Rank: 234
13 KB
4 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 46
4 KB
3 kickfire.com
api.kickfire.com — Cisco Umbrella Rank: 75228
2 KB
3 printfriendly.com
cdn.printfriendly.com — Cisco Umbrella Rank: 19940
key-cdn.printfriendly.com — Cisco Umbrella Rank: 21089
15 KB
2 gstatic.com
fonts.gstatic.com
60 KB
2 analytics-egain.com
analytics.analytics-egain.com — Cisco Umbrella Rank: 22924
20 KB
2 sa-as.com
stats.sa-as.com — Cisco Umbrella Rank: 58653
1 KB
1 licdn.com
snap.licdn.com — Cisco Umbrella Rank: 913
3 KB
1 googleadservices.com
www.googleadservices.com — Cisco Umbrella Rank: 104
15 KB
1 zoominfo.com
ws.zoominfo.com — Cisco Umbrella Rank: 7870
2 KB
107 19
Domain Requested by
37 www.egain.com www.egain.com
10 www.google-analytics.com www.googletagmanager.com
www.google-analytics.com
www.egain.com
7 www.googletagmanager.com www.egain.com
www.googletagmanager.com
6 ebrain.egain.com analytics.analytics-egain.com
ebrain.egain.com
5 s.adroll.com 1 redirects www.egain.com
s.adroll.com
4 www.google.de www.egain.com
4 www.google.com www.egain.com
4 fonts.googleapis.com www.egain.com
3 b.clarity.ms www.clarity.ms
3 api.kickfire.com www.egain.com
3 bat.bing.com www.egain.com
bat.bing.com
2 c.clarity.ms 1 redirects
2 px.ads.linkedin.com 2 redirects
2 stats.g.doubleclick.net www.google-analytics.com
2 googleads.g.doubleclick.net www.googleadservices.com
2 fonts.gstatic.com fonts.googleapis.com
2 analytics.analytics-egain.com www.egain.com
analytics.analytics-egain.com
2 hd.egain.com www.egain.com
2 stats.sa-as.com www.egain.com
2 cdn.printfriendly.com www.egain.com
1 c.bing.com 1 redirects
1 d.adroll.com s.adroll.com
1 www.clarity.ms bat.bing.com
1 px4.ads.linkedin.com www.egain.com
1 www.linkedin.com 1 redirects
1 snap.licdn.com www.egain.com
1 key-cdn.printfriendly.com cdn.printfriendly.com
1 www.googleadservices.com www.googletagmanager.com
1 ws.zoominfo.com www.egain.com
107 29
Subject Issuer Validity Valid
*.egain.com
Go Daddy Secure Certificate Authority - G2		 2022-01-20 -
2023-02-21		 a year crt.sh
upload.video.google.com
GTS CA 1C3		 2022-03-28 -
2022-06-20		 3 months crt.sh
*.google-analytics.com
GTS CA 1C3		 2022-03-28 -
2022-06-20		 3 months crt.sh
1937640834.rsc.cdn77.org
R3		 2022-04-10 -
2022-07-09		 3 months crt.sh
stats.sa-as.com
Sectigo RSA Domain Validation Secure Server CA		 2022-02-14 -
2023-02-14		 a year crt.sh
hd.egain.com
Amazon		 2022-02-09 -
2023-03-10		 a year crt.sh
*.analytics-egain.com
Amazon		 2021-10-06 -
2022-11-04		 a year crt.sh
zoominfo.com
Cloudflare Inc ECC CA-3		 2021-06-04 -
2022-06-03		 a year crt.sh
www.bing.com
Microsoft RSA TLS CA 01		 2022-03-16 -
2022-09-16		 6 months crt.sh
s.adroll.com
Amazon		 2021-08-02 -
2022-08-31		 a year crt.sh
*.gstatic.com
GTS CA 1C3		 2022-03-28 -
2022-06-20		 3 months crt.sh
www.googleadservices.com
GTS CA 1C3		 2022-03-28 -
2022-06-20		 3 months crt.sh
1639039923.rsc.cdn77.org
R3		 2022-04-09 -
2022-07-08		 3 months crt.sh
api.kickfire.com
Sectigo RSA Domain Validation Secure Server CA		 2020-07-28 -
2022-07-28		 2 years crt.sh
snap.licdn.com
DigiCert SHA2 Secure Server CA		 2022-03-01 -
2023-03-01		 a year crt.sh
*.g.doubleclick.net
GTS CA 1C3		 2022-03-28 -
2022-06-20		 3 months crt.sh
www.clarity.ms
DigiCert TLS RSA SHA256 2020 CA1		 2022-02-27 -
2023-02-27		 a year crt.sh
adroll.mgr.consensu.org
Amazon		 2021-09-09 -
2022-10-08		 a year crt.sh
www.google.com
GTS CA 1C3		 2022-03-28 -
2022-06-20		 3 months crt.sh
www.google.de
GTS CA 1C3		 2022-03-28 -
2022-06-20		 3 months crt.sh
*.google.com
GTS CA 1C3		 2022-03-28 -
2022-06-20		 3 months crt.sh
*.google.de
GTS CA 1C3		 2022-03-28 -
2022-06-20		 3 months crt.sh
a.clarity.ms
Microsoft RSA TLS CA 01		 2021-07-27 -
2022-07-27		 a year crt.sh

This page contains 5 frames:

Primary Page: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
Frame ID: C1E652A102BEB5277F132D7E3C718D36
Requests: 103 HTTP requests in this frame

Frame: https://analytics.analytics-egain.com/onetag/EG26912918
Frame ID: B011DBC8DA56C646A3D256B553315E1B
Requests: 1 HTTP requests in this frame

Frame: https://analytics.analytics-egain.com/iframe/EG26912918
Frame ID: 74BA46724F85BA691A9488AE294ED3B6
Requests: 1 HTTP requests in this frame

Frame: https://ebrain.egain.com/system/templates/chat/egain-docked-chat.js
Frame ID: 2AB5023C43C8BBABE51AE2587D393B5D
Requests: 1 HTTP requests in this frame

Frame: https://ebrain.egain.com/system/cb/cs/checkSession.html?wsname=https://www.egain.com
Frame ID: 85BBF5852F22D3F94F8C3BA52BA28D25
Requests: 1 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page Title

Value of Knowledge Management for Customer Service and Support | eGain

Detected technologies

Overall confidence: 100%
Detected patterns
  • (?:a|s)\.adroll\.com
Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+(?:([\d.]+)/)?(?:css/)?font-awesome(?:\.min)?\.css
  • <link[^>]* href=[^>]*?(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
  • (?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
Overall confidence: 100%
Detected patterns
  • google-analytics\.com/(?:ga|urchin|analytics)\.js
Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com
Overall confidence: 100%
Detected patterns
  • googletagmanager\.com/gtm\.js
  • googletagmanager\.com/gtag/js
Overall confidence: 100%
Detected patterns
  • lightbox(?:-plus-jquery)?.{0,32}\.js
Overall confidence: 100%
Detected patterns
  • snap\.licdn\.com/li\.lms-analytics/insight\.min\.js
Overall confidence: 100%
Detected patterns
  • /revslider/[/\w-]+/js
Overall confidence: 100%
Detected patterns
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?
Overall confidence: 100%
Detected patterns
  • jquery[.-]migrate(?:-([\d.]+))?(?:\.min)?\.js(?:\?ver=([\d.]+))?

Page Statistics

107
Requests

97 %
HTTPS

59 %
IPv6

19
Domains

29
Subdomains

26
IPs

4
Countries

1349 kB
Transfer

3715 kB
Size

33
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 64
  • https://s.adroll.com/j/exp/FINC2MQIPFCK7P2ZQZKQT3/index.js HTTP 302
  • https://s.adroll.com/j/exp/index.js
Request Chain 79
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1650408313171&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_campaign%3Dgenw1%2520uid%26utm_medium%3Demail%26utm_source%3D1on1 HTTP 302
  • https://www.linkedin.com/px/li_sync?redirect=https%3A%2F%2Fpx.ads.linkedin.com%2Fcollect%3Fv%3D2%26fmt%3Djs%26pid%3D3112012%26time%3D1650408313171%26url%3Dhttps%253A%252F%252Fwww.egain.com%252Fresources%252Fvalue-of-knowledge-management-for-customer-service-and-support%252F%253Futm_campaign%253Dgenw1%252520uid%2526utm_medium%253Demail%2526utm_source%253D1on1%26liSync%3Dtrue HTTP 302
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1650408313171&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_campaign%3Dgenw1%2520uid%26utm_medium%3Demail%26utm_source%3D1on1&liSync=true HTTP 302
  • https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1650408313171&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_campaign%3Dgenw1%2520uid%26utm_medium%3Demail%26utm_source%3D1on1&liSync=true&e_ipv6=AQJoRdhWEjAROgAAAYBEAFZHyALqNe4667Hqa6FnQP9oDGiKLFFvOXET3iOWyH_gPpGzUkc
Request Chain 100
  • https://c.clarity.ms/c.gif HTTP 302
  • https://c.bing.com/c.gif?CtsSyncId=BC9ED77C9BA54C74B6D7FB26184F4955&RedC=c.clarity.ms&MXFR=3D3704C02A9966BE1AB1154B2E9968C4 HTTP 302
  • https://c.clarity.ms/c.gif?CtsSyncId=BC9ED77C9BA54C74B6D7FB26184F4955&MUID=06F68A054AE96A8036D69B8E4B826B81

107 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request /
www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/ 		188 KB
39 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
57c92f89e200efede53e0873c6c0fcb3f62374f7288e6d923acc518b99d96e34
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

Connection
Keep-Alive
Content-Encoding
gzip
Content-Length
39012
Content-Type
text/html; charset=UTF-8
Date
Tue, 19 Apr 2022 22:45:12 GMT
Keep-Alive
timeout=5, max=100
Link
<https://www.egain.com/wp-json/>; rel="https://api.w.org/" <https://www.egain.com/wp-json/wp/v2/pages/9706>; rel="alternate"; type="application/json" <https://www.egain.com/?p=9706>; rel=shortlink
Server
Apache/2.4.29 (Ubuntu)
Strict-Transport-Security
max-age=31536000
Vary
Accept-Encoding
X-Content-Type-Options
nosniff
X-UA-Compatible
IE=edge
jquery.fancybox.css
www.egain.com/egain-child/fancy/ 		5 KB
2 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://www.egain.com/egain-child/fancy/jquery.fancybox.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
1724e498648a06b3b219675dff7c922677a3e1eea41bbaed40242dcdec8bf8ec
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 22:45:12 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"1489-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
1477
rs6.css
www.egain.com/plugins/revslider/public/assets/css/ 		55 KB
12 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://www.egain.com/plugins/revslider/public/assets/css/rs6.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
d63fa35ad0ec42110f7779d3825e3bcf079bf7fe188c7e7909494002194d694d
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 22:45:12 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:20:59 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"db2a-592d7e61038c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
11707
style.css
www.egain.com/plugins/sticky-header-oceanwp// 		753 B
704 B 		Stylesheet
General
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https://www.egain.com/plugins/sticky-header-oceanwp//style.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
aa9aa133def537d11a152aec44e76c0f38f92bb68bc70d743a6f4fc787786e20
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 22:45:12 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:00 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"2f1-592d7e61f7b00-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
290
swiper.min.css
www.egain.com/plugins/swiper-slider-and-carousel/assets/css/ 		17 KB
3 KB 		Stylesheet
General
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https://www.egain.com/plugins/swiper-slider-and-carousel/assets/css/swiper.min.css
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Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
aa6093ae92ef933fc67b115b3f5e22f69f2fca61db60e1101197e5bc429a5c75
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 22:45:12 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:20:55 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"4561-592d7e5d32fc0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
2870
wp-ssc-public.css
www.egain.com/plugins/swiper-slider-and-carousel/assets/css/ 		1 KB
869 B 		Stylesheet
General
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https://www.egain.com/plugins/swiper-slider-and-carousel/assets/css/wp-ssc-public.css
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Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
71225be729a67fc91782773bc10027436904c6a58a6b56d7ff474fa0ed4c2908
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 22:45:12 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:20:55 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"4c3-592d7e5d32fc0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
455
dashicons.min.css
www.egain.com/includes/css/ 		58 KB
35 KB 		Stylesheet
General
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https://www.egain.com/includes/css/dashicons.min.css
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Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
c21e5a2b32c47bc5f9d9efc97bc0e29fd081946d1d3ebffc5621cfafb1d3960e
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 22:45:12 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 26 Mar 2022 02:32:13 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"e688-5db15e3095bd9-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
35730
style.css
www.egain.com/egain/ 		2 KB
1 KB 		Stylesheet
General
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https://www.egain.com/egain/style.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
9ae26fdff0351c180d3c463d055fa4f7bcbf1c2b1e5d5672e4d94b10b06b27e2
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 22:45:12 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"677-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
948
style.css
www.egain.com/egain-child/ 		2 KB
1 KB 		Stylesheet
General
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https://www.egain.com/egain-child/style.css
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Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
85ab17a4be4ebbe56e5ca7fb0c63c26e764acb7b1e41602bbf63f1ac92b01aa6
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 22:45:12 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Mon, 19 Apr 2021 20:13:54 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"619-5c058f80728f0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
Content-Length
908
font-awesome.min.css
www.egain.com/egain/assets/css/third/ 		30 KB
7 KB 		Stylesheet
General
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https://www.egain.com/egain/assets/css/third/font-awesome.min.css
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Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
c4fe355dfa317d1cfaf6a39aa324e94c8a96fcf73410b7f9eec59951cdfaa593
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 22:45:12 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"7971-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
7057
simple-line-icons.min.css
www.egain.com/egain/assets/css/third/ 		11 KB
3 KB 		Stylesheet
General
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https://www.egain.com/egain/assets/css/third/simple-line-icons.min.css
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Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
00cb5467cd1232cc0358b03f57cdba0c37d8a4c74fc8949a5dc62ab36e803c5c
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 22:45:12 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"2a9d-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
2439
magnific-popup.min.css
www.egain.com/egain/assets/css/third/ 		5 KB
2 KB 		Stylesheet
General
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https://www.egain.com/egain/assets/css/third/magnific-popup.min.css
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Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
130258c738258aede53d50cd605361e26189d1176960bd440a8785d81e9ee331
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 22:45:12 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"145d-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
1579
slick.min.css
www.egain.com/egain/assets/css/third/ 		2 KB
997 B 		Stylesheet
General
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https://www.egain.com/egain/assets/css/third/slick.min.css
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Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
f94c40827295309e660e47038ab6c021e897ec570d812298d3d475159ddc8596
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 22:45:12 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"627-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
584
style.min.css
www.egain.com/egain/assets/css/ 		152 KB
23 KB 		Stylesheet
General
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https://www.egain.com/egain/assets/css/style.min.css
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Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
9a55211e7b59cd42aa4665f67ec3d145907eb4199e956e52b421afd6ea9fa731
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 22:45:13 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"25fdf-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=96
Content-Length
23257
css
fonts.googleapis.com/ 		31 KB
2 KB 		Stylesheet
General
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https://fonts.googleapis.com/css?family=Open+Sans%3A100%2C200%2C300%2C400%2C500%2C600%2C700%2C800%2C900%2C100i%2C200i%2C300i%2C400i%2C500i%2C600i%2C700i%2C800i%2C900i&subset=latin
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:812::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
dc3eefe6b1857505fcff69054bb2c7381a95448d621179e0df280cc3859413c6
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Tue, 19 Apr 2022 22:45:12 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
date
Tue, 19 Apr 2022 22:45:12 GMT
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Tue, 19 Apr 2022 22:45:12 GMT
front.min.css
www.egain.com/plugins/cookie-notice/css/ 		5 KB
1 KB 		Stylesheet
General
Check archive.org
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https://www.egain.com/plugins/cookie-notice/css/front.min.css
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Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
d2c30641eed11d27cc45ab60849aaef8d0cef92b8c75b09648ffb764bd6017c0
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 22:45:13 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 26 Mar 2022 02:23:33 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"14ce-5db15c40f092f-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
1106
sassy-social-share-public.css
www.egain.com/plugins/sassy-social-share/public/css/ 		9 KB
3 KB 		Stylesheet
General
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Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
87e1ed8c94d134e4e068a17891d3dad0d122ee052bf061da0ca0e87b3da75069
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 22:45:13 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 26 Mar 2022 02:25:57 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"25e4-5db15cc9c03a4-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
2334
custom.css
www.egain.com/egain-child/css/ 		108 KB
15 KB 		Stylesheet
General
Check archive.org
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https://www.egain.com/egain-child/css/custom.css
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Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
e81176429dcfe01e4c093b6b68ab2e1f05aa115d0403b1b94d08dbfef5506d1c
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 22:45:13 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Fri, 11 Mar 2022 17:53:21 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"1af4b-5d9f501a7f7ad-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
15216
widgets.css
www.egain.com/plugins/ocean-extra/assets/css/ 		36 KB
6 KB 		Stylesheet
General
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https://www.egain.com/plugins/ocean-extra/assets/css/widgets.css
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Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
9de0d24675d34b06af8a34918b566f94e8296d32228371766cbc15d8abc74195
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 22:45:13 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:01 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"9083-592d7e62ebd40-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
5666
jquery.min.js
www.egain.com/includes/js/jquery/ 		87 KB
31 KB 		Script
General
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https://www.egain.com/includes/js/jquery/jquery.min.js
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URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
bd4de6a3fc0fb68d6f76ba7b93514b96a92e585c295b5351c31ad92a4b0777ea
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 22:45:13 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 26 Mar 2022 02:32:13 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"15db1-5db15e30c1aff-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
30908
jquery-migrate.min.js
www.egain.com/includes/js/jquery/ 		11 KB
4 KB 		Script
General
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https://www.egain.com/includes/js/jquery/jquery-migrate.min.js
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Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
029e0a2e809fd6b5dbe76abe8b7a74936be306c9a8c27c814c4d44aa54623300
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 22:45:13 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 26 Mar 2022 02:32:13 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"2bd8-5db15e30bdc7f-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=95
Content-Length
4169
revolution.tools.min.js
www.egain.com/plugins/revslider/public/assets/js/ 		147 KB
50 KB 		Script
General
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https://www.egain.com/plugins/revslider/public/assets/js/revolution.tools.min.js
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Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
45012f93c4cbd739c51f4043a3a1d3c8377272ef606dd39e51a6a81e02dad594
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 22:45:13 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:20:59 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"24ba4-592d7e61038c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
Content-Length
50582
rs6.min.js
www.egain.com/plugins/revslider/public/assets/js/ 		261 KB
66 KB 		Script
General
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https://www.egain.com/plugins/revslider/public/assets/js/rs6.min.js
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Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
3ef8e11864cb4fe830ee71e98447368b0255a360f27efcf9201ed9418f328313
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 22:45:13 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:20:59 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"412a9-592d7e61038c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Transfer-Encoding
chunked
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
main.js
www.egain.com/plugins/sticky-header-oceanwp// 		2 KB
1012 B 		Script
General
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https://www.egain.com/plugins/sticky-header-oceanwp//main.js
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Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
66a557f1b3623caa94df4ecbb7252b25b413b1165d697359340162860f9fa539
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 22:45:13 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:00 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"816-592d7e61f7b00-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
Content-Length
585
front.min.js
www.egain.com/plugins/cookie-notice/js/ 		8 KB
2 KB 		Script
General
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https://www.egain.com/plugins/cookie-notice/js/front.min.js
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Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
c38bc4d28cb6dd5263a68b3efa74cd5b746f9083484871c54f4cd437c828b40e
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 22:45:13 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 26 Mar 2022 02:23:33 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"20ec-5db15c40f18cf-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=94
Content-Length
1933
custom_script_1.js
www.egain.com/egain-child/ 		11 KB
3 KB 		Script
General
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https://www.egain.com/egain-child/custom_script_1.js
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Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
e4e85edb0a9caccfc993e394f606b9662f3f2a14271229db1711d170d85e8c64
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 22:45:13 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Mon, 31 Jan 2022 02:10:44 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
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Strict-Transport-Security
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Content-Type
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bytes
Keep-Alive
timeout=5, max=97
Content-Length
2168
js
www.googletagmanager.com/gtag/ 		182 KB
66 KB 		Script
General
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https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G
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Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:82a::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
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Security Headers
Name Value
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date
Tue, 19 Apr 2022 22:45:13 GMT
content-encoding
br
server
Google Tag Manager
access-control-allow-headers
Cache-Control
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
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private, max-age=900
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content-length
67869
x-xss-protection
0
expires
Tue, 19 Apr 2022 22:45:13 GMT
js
www.googletagmanager.com/gtag/ 		101 KB
39 KB 		Script
General
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https://www.googletagmanager.com/gtag/js?id=UA-15835029-4
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Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:82a::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date
Tue, 19 Apr 2022 22:45:13 GMT
content-encoding
br
server
Google Tag Manager
access-control-allow-headers
Cache-Control
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
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content-length
39828
x-xss-protection
0
expires
Tue, 19 Apr 2022 22:45:13 GMT
js
www.googletagmanager.com/gtag/ 		105 KB
42 KB 		Script
General
Check archive.org
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https://www.googletagmanager.com/gtag/js?id=AW-946629603
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:82a::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
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Response headers

date
Tue, 19 Apr 2022 22:45:13 GMT
content-encoding
br
vary
Accept-Encoding
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
42176
x-xss-protection
0
last-modified
Tue, 19 Apr 2022 21:00:00 GMT
server
Google Tag Manager
strict-transport-security
max-age=31536000; includeSubDomains
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
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access-control-allow-headers
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expires
Tue, 19 Apr 2022 22:45:13 GMT
printfriendly-icon-sm.png
cdn.printfriendly.com/icons/ 		305 B
974 B 		Image
General
Check archive.org
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https://cdn.printfriendly.com/icons/printfriendly-icon-sm.png
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Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
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H2
Security
TLS 1.3, , AES_256_GCM
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2a02:6ea0:c700::2 Frankfurt am Main, Germany, ASN60068 (CDN77 ^_^, GB),
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Software
CDN77-Turbo /
Resource Hash
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accept-language
de-DE,de;q=0.9
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https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

x-77-pop
frankfurtDE
date
Tue, 19 Apr 2022 22:45:13 GMT
etag
"d09256e25d52d1635a1e3f6a6ac786ac"
age
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server
CDN77-Turbo
x-77-nzt-ray
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x-77-cache
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expires
Sat, 19 Dec 2020 18:12:05 GMT
eGain-logo-300.png
www.egain.com/egain-media/2022/02/ 		9 KB
9 KB 		Image
General
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https://www.egain.com/egain-media/2022/02/eGain-logo-300.png
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URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
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HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
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13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
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accept-language
de-DE,de;q=0.9
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User-Agent
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Response headers

Date
Tue, 19 Apr 2022 22:45:13 GMT
X-Content-Type-Options
nosniff
Last-Modified
Mon, 07 Feb 2022 18:10:37 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"2453-5d77184806904"
Strict-Transport-Security
max-age=31536000
Content-Type
image/png
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Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
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9299
printfriendly.js
cdn.printfriendly.com/ 		49 KB
14 KB 		Script
General
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Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
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H2
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TLS 1.3, , AES_256_GCM
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2a02:6ea0:c700::2 Frankfurt am Main, Germany, ASN60068 (CDN77 ^_^, GB),
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Software
CDN77-Turbo /
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

x-77-pop
frankfurtDE
date
Tue, 19 Apr 2022 22:45:13 GMT
content-encoding
br
etag
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x-accel-expires
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last-modified
Tue, 19 Apr 2022 17:55:27 GMT
server
CDN77-Turbo
x-77-nzt-ray
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warning
214 UploadServer gunzipped
expires
Tue, 19 Apr 2022 18:07:19 GMT
imagesloaded.min.js
www.egain.com/includes/js/ 		5 KB
2 KB 		Script
General
Check archive.org
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https://www.egain.com/includes/js/imagesloaded.min.js
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URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
User-Agent
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Response headers

Date
Tue, 19 Apr 2022 22:45:13 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 26 Mar 2022 02:32:13 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"15fd-5db15e30cd681-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
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Keep-Alive
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bytes
Keep-Alive
timeout=5, max=96
Content-Length
1834
magnific-popup.min.js
www.egain.com/egain/assets/js/third/ 		20 KB
7 KB 		Script
General
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Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 22:45:13 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"4ed0-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=96
Content-Length
7142
lightbox.min.js
www.egain.com/egain/assets/js/third/ 		1 KB
988 B 		Script
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Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 22:45:13 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"4e0-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=96
Content-Length
561
main.min.js
www.egain.com/egain/assets/js/ 		121 KB
32 KB 		Script
General
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https://www.egain.com/egain/assets/js/main.min.js
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Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
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Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 22:45:13 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"1e26f-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=96
Content-Length
32760
sassy-social-share-public.js
www.egain.com/plugins/sassy-social-share/public/js/ 		119 KB
40 KB 		Script
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URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
a28f7b51eecc453bfa4b7794290a3d75918d3983ec835f0089b5a92d90ba9961
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 22:45:13 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 26 Mar 2022 02:25:57 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"1dbb3-5db15cc9c03a4-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=94
Content-Length
40654
hoverIntent.min.js
www.egain.com/includes/js/ 		1 KB
1 KB 		Script
General
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https://www.egain.com/includes/js/hoverIntent.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
491ee20092ce969e6785601ae4595748d4ac5ee4df19012b19b77de6c9dfd357
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 22:45:13 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 26 Mar 2022 02:32:13 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"5dc-5db15e30c3a40-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
705
maxmegamenu.js
www.egain.com/plugins/megamenu/js/ 		30 KB
5 KB 		Script
General
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https://www.egain.com/plugins/megamenu/js/maxmegamenu.js
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Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
9aafa38d431075d0f6c738a2633785fd32fada0e14408bd662d95e608ddb4daf
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 22:45:13 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 26 Mar 2022 02:24:47 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"7741-5db15c874035f-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=95
Content-Length
4877
jquery.fancybox.js
www.egain.com/egain-child/fancy/ 		50 KB
14 KB 		Script
General
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https://www.egain.com/egain-child/fancy/jquery.fancybox.js
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Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
c8fc96d99ee53dd4de071bf15190a3e1d96f89cbabf53520645470d5085d4809
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 22:45:13 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"c663-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=94
Content-Length
14063
chat-launch-2.svg
www.egain.com/egain-media/2022/02/ 		3 KB
4 KB 		Image
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https://www.egain.com/egain-media/2022/02/chat-launch-2.svg
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Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
a0a0271bb4af7c5d83993f3366a636a3a9bcda31f662148e4e4e6dd81b2beed2
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 22:45:13 GMT
X-Content-Type-Options
nosniff
Last-Modified
Fri, 18 Feb 2022 20:10:15 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"d4c-5d850789313d7"
Strict-Transport-Security
max-age=31536000
Content-Type
image/svg+xml
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=96
Content-Length
3404
live.js
stats.sa-as.com/ 		1 KB
986 B 		Script
General
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https://stats.sa-as.com/live.js
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Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
209.128.119.150 , United States, ASN7151 (BAYAREA-AS, US),
Reverse DNS
209-128-119-150.bayarea.net
Software
Apache /
Resource Hash
44b7fb6f761a2e8bf64400e3311c4c4bf343e888ee1b8bbf125881c4617ed70f
Security Headers
Name Value
Strict-Transport-Security max-age=15552000; includeSubDomains

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 22:45:19 GMT
Content-Encoding
gzip
Last-Modified
Fri, 14 Apr 2017 20:48:27 GMT
Server
Apache
ETag
"7200a7-52e-54d2690345cc0"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=15552000; includeSubDomains
Content-Type
text/javascript
Connection
close
Accept-Ranges
bytes
Content-Length
630
css
fonts.googleapis.com/ 		3 KB
607 B 		Stylesheet
General
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https://fonts.googleapis.com/css?family=Cabin+Condensed:400,600,700
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:812::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
3adb0cbb201a75464e3a589d948a6ac22c2824df4de1df49875b76df7e311404
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Tue, 19 Apr 2022 22:45:13 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
date
Tue, 19 Apr 2022 22:45:13 GMT
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Tue, 19 Apr 2022 22:45:13 GMT
css
fonts.googleapis.com/ 		4 KB
704 B 		Stylesheet
General
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https://fonts.googleapis.com/css?family=Open+Sans+Condensed:300,700
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:812::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
b596ece359a0e4dddb77e562a59d751f992cc3197ad4bed2ff13145e87a391bb
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Tue, 19 Apr 2022 20:56:20 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
date
Tue, 19 Apr 2022 22:45:13 GMT
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Tue, 19 Apr 2022 22:45:13 GMT
css
fonts.googleapis.com/ 		8 KB
782 B 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://fonts.googleapis.com/css?family=Open+Sans:400,600,700
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:812::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
f9f282849d1cf8f3649ab2b38ee674050c4516b9cafe0c8eb5be6f7f5ce6a529
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Tue, 19 Apr 2022 20:52:51 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
date
Tue, 19 Apr 2022 22:45:13 GMT
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Tue, 19 Apr 2022 22:45:13 GMT
gtm.js
www.googletagmanager.com/ 		160 KB
51 KB 		Script
General
Check archive.org
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Full URL
https://www.googletagmanager.com/gtm.js?id=GTM-NC9SGDL
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:82a::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
c9cc3b7c61a8d0af9efe9afc1358eb581e7b6edb6247ca490341527a7ec50988
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date
Tue, 19 Apr 2022 22:45:13 GMT
content-encoding
br
vary
Accept-Encoding
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
52022
x-xss-protection
0
last-modified
Tue, 19 Apr 2022 21:00:00 GMT
server
Google Tag Manager
strict-transport-security
max-age=31536000; includeSubDomains
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
access-control-allow-headers
Cache-Control
expires
Tue, 19 Apr 2022 22:45:13 GMT
bg-spring-1.jpg
hd.egain.com/images/backgrounds/ 		102 KB
102 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://hd.egain.com/images/backgrounds/bg-spring-1.jpg
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
18.66.248.52 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-66-248-52.dus51.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
5bc6dcde8fbf0fdfc2cc5c61b0b828c3607d9de647b7fc55532316b08fefceab

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

x-amz-meta-cb-modifiedtime
Fri, 25 Mar 2022 16:04:39 GMT
Date
Tue, 19 Apr 2022 22:45:13 GMT
Via
1.1 6b2d62d60926d8d51fdcbcc94fce643a.cloudfront.net (CloudFront)
Last-Modified
Fri, 25 Mar 2022 16:09:03 GMT
Server
AmazonS3
Age
2470
ETag
"95cce4e0f240c077aeb33936b82d5a06"
X-Cache
Hit from cloudfront
Content-Type
image/jpeg
Connection
keep-alive
X-Amz-Cf-Pop
DUS51-P1
Accept-Ranges
bytes
Content-Length
104003
X-Amz-Cf-Id
dQe54GCQiSRQFs0GHCFi4vvVxYd5Ym0inRVzWkEogqrQbixfV7eG9g==
EG26912918
analytics.analytics-egain.com/onetag/ Frame B011 		16 KB
16 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://analytics.analytics-egain.com/onetag/EG26912918
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.211.182.149 Dublin, Ireland, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-52-211-182-149.eu-west-1.compute.amazonaws.com
Software
/
Resource Hash
d580e153516a8c1c79ec701b3d3de8dcc37245646619ea65459bdfa2cd8a775c

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date
Tue, 19 Apr 2022 22:45:13 GMT
cache-control
max-age=86400
server
content-type
text/javascript;charset=utf-8
expires
Wed, 20 Apr 2022 22:45:13 GMT
gtm.js
www.googletagmanager.com/ 		117 KB
42 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://www.googletagmanager.com/gtm.js?id=GTM-WQGFD2
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:82a::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
794930c9fe09e38473ab63b5eb2db54efb0a7fcd90d5fdbda2f171ea922dbdc3
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date
Tue, 19 Apr 2022 22:45:13 GMT
content-encoding
br
vary
Accept-Encoding
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
42497
x-xss-protection
0
last-modified
Tue, 19 Apr 2022 21:00:00 GMT
server
Google Tag Manager
strict-transport-security
max-age=31536000; includeSubDomains
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
access-control-allow-headers
Cache-Control
expires
Tue, 19 Apr 2022 22:45:13 GMT
6WNoPXcu9CiYbInz1a6y
ws.zoominfo.com/pixel/ 		4 KB
2 KB 		Script
General
Check archive.org
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Full URL
https://ws.zoominfo.com/pixel/6WNoPXcu9CiYbInz1a6y
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6810:a852 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare / Express
Resource Hash
e6092c6d680d9f69ea8897d5f75dd7bb07c95afedb4ce0de3216ea6e0acf23bc
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date
Tue, 19 Apr 2022 22:45:13 GMT
content-encoding
gzip
x-content-type-options
nosniff
cf-cache-status
DYNAMIC
server
cloudflare
x-powered-by
Express
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
text/javascript
access-control-allow-origin
*
access-control-allow-credentials
true
cf-ray
6fe92b57ba110221-ZRH
access-control-allow-headers
Content-Type,cf-ipcountry,service-version,x-appengine-user-ip,x-forwarded-for
via
1.1 google
bat.js
bat.bing.com/ 		38 KB
12 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://bat.bing.com/bat.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/
Resource Hash
8540c5e2d2e85cc6c5d46b1b06b7f6642dce39e0314299a08976cfe6053c7c52
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
content-encoding
gzip
last-modified
Wed, 09 Feb 2022 23:54:49 GMT
accept-ch
Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
x-msedge-ref
Ref A: B73A2CF17DB94AF78C658D424D21F70F Ref B: FRAEDGE1411 Ref C: 2022-04-19T22:45:13Z
etag
"806a236c101ed81:0"
vary
Accept-Encoding
x-cache
CONFIG_NOCACHE
content-type
application/javascript
access-control-allow-origin
*
cache-control
private,max-age=1800
date
Tue, 19 Apr 2022 22:45:13 GMT
accept-ranges
bytes
content-length
11333
roundtrip.js
s.adroll.com/j/FINC2MQIPFCK7P2ZQZKQT3/ 		61 KB
19 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://s.adroll.com/j/FINC2MQIPFCK7P2ZQZKQT3/roundtrip.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:225e:1400:6:9280:1080:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
8f30283ca10e8ad826dc98995ed5db1c5c4c3fb98a982a2c0823bdfdfd498b8b

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

X-Amz-Version-Id
4njMvU70Mbsivtyfy95k7etaxL7fLIcc
Content-Encoding
gzip
Etag
W/"5de9c9d2b8f71033e8796548faa03736"
Age
3232
X-Amz-Server-Side-Encryption
AES256
Transfer-Encoding
chunked
X-Cache
Hit from cloudfront
Connection
keep-alive
Vary
Accept-Encoding
Via
1.1 7bf0fe9eca07efaffe6363062053f386.cloudfront.net (CloudFront)
Last-Modified
Fri, 15 Apr 2022 21:27:42 GMT
Server
AmazonS3
Date
Tue, 19 Apr 2022 22:45:13 GMT
Access-Control-Max-Age
600
Access-Control-Allow-Methods
GET
Content-Type
text/javascript; charset=utf-8
Access-Control-Allow-Origin
*
Cache-Control
max-age=3600, must-revalidate
Access-Control-Allow-Credentials
false
X-Amz-Cf-Pop
FRA60-P4
Access-Control-Allow-Headers
*
X-Amz-Cf-Id
0YtDdnYRaEsYkpsMU6dk3zj3AFEiz6eKzwnE47ChM28HxYsGcELs-g==
memvYaGs126MiZpBA-UvWbX2vVnXBbObj2OVTS-muw.woff2
fonts.gstatic.com/s/opensans/v28/ 		44 KB
44 KB 		Font
General
Check archive.org
Download Go to
Full URL
https://fonts.gstatic.com/s/opensans/v28/memvYaGs126MiZpBA-UvWbX2vVnXBbObj2OVTS-muw.woff2
Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Open+Sans%3A100%2C200%2C300%2C400%2C500%2C600%2C700%2C800%2C900%2C100i%2C200i%2C300i%2C400i%2C500i%2C600i%2C700i%2C800i%2C900i&subset=latin
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:82b::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
88915cdc03fc5b9a20aec966fe93ee38aa3fd76bfef296e41d305271b3541c96
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://fonts.googleapis.com/
Origin
https://www.egain.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date
Tue, 19 Apr 2022 22:45:07 GMT
x-content-type-options
nosniff
age
6
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
44656
x-xss-protection
0
last-modified
Tue, 01 Mar 2022 22:03:03 GMT
server
sffe
cross-origin-opener-policy
same-origin; report-to="apps-themes"
report-to
{"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
expires
Wed, 19 Apr 2023 22:45:07 GMT
z7NFdQDnbTkabZAIOl9il_O6KJj73e7Ff0GmDuXMRw.woff2
fonts.gstatic.com/s/opensanscondensed/v22/ 		16 KB
16 KB 		Font
General
Check archive.org
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Full URL
https://fonts.gstatic.com/s/opensanscondensed/v22/z7NFdQDnbTkabZAIOl9il_O6KJj73e7Ff0GmDuXMRw.woff2
Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Open+Sans+Condensed:300,700
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:82b::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
0aa6a7045a55ddcb25bbee4d1edcb864081cf59f7fc9bdc1ada22a32ed4ad3ad
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://fonts.googleapis.com/
Origin
https://www.egain.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date
Tue, 12 Apr 2022 22:52:27 GMT
x-content-type-options
nosniff
age
604366
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
16324
x-xss-protection
0
last-modified
Tue, 01 Mar 2022 21:48:31 GMT
server
sffe
cross-origin-opener-policy
same-origin; report-to="apps-themes"
report-to
{"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
expires
Wed, 12 Apr 2023 22:52:27 GMT
fontawesome-webfont.woff2
www.egain.com/egain/assets/fonts/fontawesome/ 		75 KB
76 KB 		Font
General
Check archive.org
Download Go to
Full URL
https://www.egain.com/egain/assets/fonts/fontawesome/fontawesome-webfont.woff2?v=4.7.0
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain/assets/css/third/font-awesome.min.css
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
42736c7de60dfab94b3cc902b8692f80cfeb0a5989d1d51db1d25fd7d18dc45b
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/egain/assets/css/third/font-awesome.min.css
Origin
https://www.egain.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 22:45:13 GMT
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"12d68-592d7e64d41c0"
Strict-Transport-Security
max-age=31536000
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=95
Content-Length
77160
Simple-Line-Icons.woff2
www.egain.com/egain/assets/fonts/simple-line-icons/ 		29 KB
30 KB 		Font
General
Check archive.org
Download Go to
Full URL
https://www.egain.com/egain/assets/fonts/simple-line-icons/Simple-Line-Icons.woff2?v=2.4.0
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain/assets/css/third/simple-line-icons.min.css
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
2cbf4709f92f905aca7fc3907e97f82e3de106246e37515707553b8c28130dc2
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/egain/assets/css/third/simple-line-icons.min.css
Origin
https://www.egain.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 22:45:13 GMT
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"7570-592d7e64d41c0"
Strict-Transport-Security
max-age=31536000
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=95
Content-Length
30064
metrics-cctr.jpg
hd.egain.com/images/ 		82 KB
82 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://hd.egain.com/images/metrics-cctr.jpg
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
18.66.248.52 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-66-248-52.dus51.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
28bfdf86f3533ca9de7a1cc567de0737cec94ac0af71930e7be468f60a64f514

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

x-amz-meta-cb-modifiedtime
Tue, 19 May 2020 11:26:55 GMT
Date
Tue, 19 Apr 2022 22:21:45 GMT
Via
1.1 6b2d62d60926d8d51fdcbcc94fce643a.cloudfront.net (CloudFront)
Last-Modified
Tue, 19 May 2020 11:27:06 GMT
Server
AmazonS3
Age
1409
ETag
"7168aca600ffa0cd05a04d1e8d96289a"
X-Cache
Hit from cloudfront
Content-Type
image/jpeg
Connection
keep-alive
X-Amz-Cf-Pop
DUS51-P1
Accept-Ranges
bytes
Content-Length
83677
X-Amz-Cf-Id
tTtU7dcV9k3PI--2mEj94WtRxyAMww461AOpHOIo9WSRmXfmto44Ww==
js
www.googletagmanager.com/gtag/ 		182 KB
66 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G&l=dataLayer&cx=c
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=AW-946629603
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:82a::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
2b1f1ce0da650ec78fee11f9bb95a5f6acdc3b91acbbfefee231d35038c00ebf
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date
Tue, 19 Apr 2022 22:45:13 GMT
content-encoding
br
server
Google Tag Manager
access-control-allow-headers
Cache-Control
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
strict-transport-security
max-age=31536000; includeSubDomains
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
67866
x-xss-protection
0
expires
Tue, 19 Apr 2022 22:45:13 GMT
js
www.googletagmanager.com/gtag/ 		98 KB
38 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://www.googletagmanager.com/gtag/js?id=UA-15835029-4&l=dataLayer&cx=c
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=AW-946629603
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:82a::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
df1f6b519212b5b0547d935b9b0beceb742b00304c4b1177467425e6f4288c62
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date
Tue, 19 Apr 2022 22:45:13 GMT
content-encoding
br
server
Google Tag Manager
access-control-allow-headers
Cache-Control
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
strict-transport-security
max-age=31536000; includeSubDomains
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
38815
x-xss-protection
0
expires
Tue, 19 Apr 2022 22:45:13 GMT
collect
www.google-analytics.com/g/ 		0
170 B 		Ping
General
Check archive.org
Download Go to
Full URL
https://www.google-analytics.com/g/collect?v=2&tid=G-P0WWZ4WL9G&gtm=2oe4i1&_p=1052429488&_z=ccd.NLB&cid=462356791.1650408313&ul=en-us&sr=1600x1200&_s=1&sid=1650408312&sct=1&seg=0&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dgenw1%2520uid%3D8c84f182-cf66-e711-8122-e0071b6aa211&dt=Value%20of%20Knowledge%20Management%20for%20Customer%20Service%20and%20Support%20%7C%20eGain&en=page_view&_fv=1&_nsi=1&_ss=1
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:827::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 19 Apr 2022 22:45:13 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
analytics.js
www.google-analytics.com/ 		49 KB
20 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://www.google-analytics.com/analytics.js
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=UA-15835029-4
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:827::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
a1925038db769477ab74b4df34350c35688a795bb718727b0f4292a4a78a6210
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
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Response headers

strict-transport-security
max-age=10886400; includeSubDomains; preload
content-encoding
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server
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age
1682
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vary
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content-length
20006
expires
Wed, 20 Apr 2022 00:17:11 GMT
conversion_async.js
www.googleadservices.com/pagead/ 		39 KB
15 KB 		Script
General
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Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=AW-946629603
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
142.250.186.98 , United States, ASN15169 (GOOGLE, US),
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Software
cafe /
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Request headers

accept-language
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https://www.egain.com/
User-Agent
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Response headers

date
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content-encoding
gzip
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0
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4605403730725282575
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Accept-Encoding
content-type
text/javascript; charset=UTF-8
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timing-allow-origin
*
expires
Tue, 19 Apr 2022 22:45:13 GMT
56380144.js
bat.bing.com/p/action/ 		850 B
857 B 		Script
General
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https://bat.bing.com/p/action/56380144.js
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Host: bat.bing.com
URL: https://bat.bing.com/bat.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
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Request headers

accept-language
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https://www.egain.com/
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Response headers

pragma
no-cache
strict-transport-security
max-age=31536000; includeSubDomains; preload
content-encoding
gzip
accept-ch
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vary
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content-type
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*
cache-control
no-store,no-cache
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668
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538 B 		Script
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https://key-cdn.printfriendly.com/api/v3/domain_settings/a?callback=pfMod.saveDSSettings&hostname=www.egain.com&client_version=client
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Host: cdn.printfriendly.com
URL: https://cdn.printfriendly.com/printfriendly.js
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
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2a02:6ea0:c700::4 Frankfurt am Main, Germany, ASN60068 (CDN77 ^_^, GB),
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CDN77-Turbo /
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https://www.egain.com/
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Response headers

x-77-pop
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date
Tue, 19 Apr 2022 22:45:13 GMT
via
1.1 google
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cache-control
max-age=3600, public
x-accel-expires
@1650409008
gip
api.kickfire.com/ 		30 B
313 B 		XHR
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Host: www.egain.com
URL: https://www.egain.com/includes/js/jquery/jquery.min.js
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
209.128.92.239 , United States, ASN7151 (BAYAREA-AS, US),
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Name Value
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Request headers

Accept
*/*
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https://www.egain.com/
accept-language
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User-Agent
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Response headers

Date
Tue, 19 Apr 2022 22:45:14 GMT
Server
Apache
Strict-Transport-Security
max-age=15552000; includeSubDomains
Content-Type
text/html; charset=UTF-8
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*
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s.adroll.com/j/exp/
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  • https://s.adroll.com/j/exp/index.js
28 B
762 B 		Script
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https://s.adroll.com/j/exp/index.js
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Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
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accept-language
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https://www.egain.com/
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Response headers

X-Amz-Version-Id
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AmazonS3
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Redirect headers

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19784
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insight.min.js
snap.licdn.com/li.lms-analytics/ 		8 KB
3 KB 		Script
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Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
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TLS 1.3, , AES_256_GCM
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2a02:26f0:f7::5c7b:e053 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
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Software
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Request headers

accept-language
de-DE,de;q=0.9
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https://www.egain.com/
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Response headers

X-EdgeConnect-Origin-MEX-Latency
662
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Tue, 19 Apr 2022 22:45:13 GMT
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gzip
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keep-alive
Accept-Ranges
bytes
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3085
collect
www.google-analytics.com/j/ 		2 B
22 B 		XHR
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https://www.google-analytics.com/j/collect?v=1&_v=j96&a=1052429488&t=pageview&_s=1&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dgenw1%2520uid%3D8c84f182-cf66-e711-8122-e0071b6aa211&ul=en-us&de=UTF-8&dt=Value%20of%20Knowledge%20Management%20for%20Customer%20Service%20and%20Support%20%7C%20eGain&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&_u=YADAAUABAAAAAC~&jid=2125729845&gjid=390504055&cid=462356791.1650408313&tid=UA-15835029-4&_gid=1511939152.1650408313&_r=1&gtm=2ou4i1&z=1921883698
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Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:827::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
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Software
Golfe2 /
Resource Hash
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Security Headers
Name Value
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Request headers

Referer
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accept-language
de-DE,de;q=0.9
User-Agent
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Response headers

pragma
no-cache
date
Tue, 19 Apr 2022 22:45:13 GMT
x-content-type-options
nosniff
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server
Golfe2
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content-length
2
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
www.google-analytics.com/j/ 		2 B
22 B 		XHR
General
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https://www.google-analytics.com/j/collect?v=1&_v=j96&a=1052429488&t=event&ni=1&_s=1&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dgenw1%2520uid%3D8c84f182-cf66-e711-8122-e0071b6aa211&ul=en-us&de=UTF-8&dt=Value%20of%20Knowledge%20Management%20for%20Customer%20Service%20and%20Support%20%7C%20eGain&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=Parse%20URL&ea=Find%20UID&_u=YADAAUABAAAAAC~&jid=909756953&gjid=487678614&cid=462356791.1650408313&tid=UA-15835029-4&_gid=1511939152.1650408313&_r=1&gtm=2wg4i1NC9SGDL&z=1900274135
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:827::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
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Software
Golfe2 /
Resource Hash
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Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/
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de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
date
Tue, 19 Apr 2022 22:45:13 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
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https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
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cross-origin
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content-length
2
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
www.google-analytics.com/ 		35 B
55 B 		Image
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Full URL
https://www.google-analytics.com/collect?v=1&_v=j96&a=1052429488&t=event&ni=1&_s=2&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dgenw1%2520uid%3D8c84f182-cf66-e711-8122-e0071b6aa211&ul=en-us&de=UTF-8&dt=Value%20of%20Knowledge%20Management%20for%20Customer%20Service%20and%20Support%20%7C%20eGain&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=Zoominfo&ea=Websights&el=Enriched&_u=aDDAAUABAAAAAC~&jid=&gjid=&cid=462356791.1650408313&tid=UA-15835029-4&_gid=1511939152.1650408313&gtm=2ou4i1&cd20=Memorial%20Hermann&cd1=1B%20-%205B&cd2=Over%2010%2C000%20Employees&cd3=Hospitals%20%26%20Physicians%20Clinics&cd4=Texas&cd5=United%20States&cd19=17630315&z=1526748410
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:827::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 19 Apr 2022 12:16:07 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
age
37746
content-type
image/gif
access-control-allow-origin
*
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
35
expires
Mon, 01 Jan 1990 00:00:00 GMT
collect
www.google-analytics.com/ 		35 B
55 B 		Image
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Full URL
https://www.google-analytics.com/collect?v=1&_v=j96&a=1052429488&t=event&ni=1&_s=2&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dgenw1%2520uid%3D8c84f182-cf66-e711-8122-e0071b6aa211&ul=en-us&de=UTF-8&dt=Value%20of%20Knowledge%20Management%20for%20Customer%20Service%20and%20Support%20%7C%20eGain&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=Zoominfo&ea=Websights&el=Enriched&_u=aDDAAUABAAAAAC~&jid=&gjid=&cid=462356791.1650408313&tid=UA-15835029-4&_gid=1511939152.1650408313&gtm=2wg4i1NC9SGDL&cd20=Memorial%20Hermann&cd1=1B%20-%205B&cd2=Over%2010%2C000%20Employees&cd3=Hospitals%20%26%20Physicians%20Clinics&cd4=Texas&cd5=United%20States&cd19=17630315&z=802345082
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:827::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 19 Apr 2022 12:16:07 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
age
37746
content-type
image/gif
access-control-allow-origin
*
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
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content-length
35
expires
Mon, 01 Jan 1990 00:00:00 GMT
collect
www.google-analytics.com/ 		35 B
55 B 		Image
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https://www.google-analytics.com/collect?v=1&_v=j96&a=1052429488&t=event&ni=1&_s=3&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dgenw1%2520uid%3D8c84f182-cf66-e711-8122-e0071b6aa211&ul=en-us&de=UTF-8&dt=Value%20of%20Knowledge%20Management%20for%20Customer%20Service%20and%20Support%20%7C%20eGain&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=Zoominfo&ea=Websights&el=Enriched&_u=aDDAAUABAAAAAC~&jid=&gjid=&cid=462356791.1650408313&tid=UA-15835029-4&_gid=1511939152.1650408313&gtm=2ou4i1&cd20=Memorial%20Hermann&cd1=1B%20-%205B&cd2=Over%2010%2C000%20Employees&cd3=Hospitals%20%26%20Physicians%20Clinics&cd4=Texas&cd5=United%20States&cd19=17630315&z=921646680
Requested by
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H3
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QUIC, , AES_128_GCM
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accept-language
de-DE,de;q=0.9
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https://www.egain.com/
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Response headers

pragma
no-cache
date
Tue, 19 Apr 2022 12:16:07 GMT
x-content-type-options
nosniff
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Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
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37746
content-type
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content-length
35
expires
Mon, 01 Jan 1990 00:00:00 GMT
egain-chat.js
ebrain.egain.com/system/templates/chat/ 		2 KB
2 KB 		Script
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https://ebrain.egain.com/system/templates/chat/egain-chat.js
Requested by
Host: analytics.analytics-egain.com
URL: https://analytics.analytics-egain.com/onetag/EG26912918
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
44.226.216.252 Boardman, United States, ASN16509 (AMAZON-02, US),
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accept-language
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Response headers

date
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content-encoding
gzip
x-content-type-options
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server
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accept-ranges
bytes
content-length
1068
allow_cobrowse.js
ebrain.egain.com/system/cb/admin/js/ 		24 KB
7 KB 		Script
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Host: analytics.analytics-egain.com
URL: https://analytics.analytics-egain.com/onetag/EG26912918
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
44.226.216.252 Boardman, United States, ASN16509 (AMAZON-02, US),
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/ ARR/3.0
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Request headers

accept-language
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https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date
Tue, 19 Apr 2022 22:45:14 GMT
content-encoding
gzip
x-content-type-options
nosniff
last-modified
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x-powered-by
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accept-ranges
bytes
content-length
6978
Offers.egain
ebrain.egain.com/system/ 		262 B
996 B 		Script
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https://ebrain.egain.com/system/Offers.egain?command=GetRulesJS&egofferpageurl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dgenw1%2520uid%3D8c84f182-cf66-e711-8122-e0071b6aa211&egofferpagetitle=Value%20of%20Knowledge%20Management%20for%20Customer%20Service%20and%20Support%20%7C%20eGain&egofferpatternchecksum=
Requested by
Host: analytics.analytics-egain.com
URL: https://analytics.analytics-egain.com/onetag/EG26912918
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
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ec2-44-226-216-252.us-west-2.compute.amazonaws.com
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accept-language
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https://www.egain.com/
User-Agent
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Response headers

pragma
no-cache
date
Tue, 19 Apr 2022 22:45:14 GMT
content-encoding
gzip
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nosniff
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cache-control
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content-length
284
x-ua-compatible
IE=EmulateIE9
EG26912918
analytics.analytics-egain.com/iframe/ Frame 74BA 		4 KB
4 KB 		Document
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Host: analytics.analytics-egain.com
URL: https://analytics.analytics-egain.com/onetag/EG26912918
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.211.182.149 Dublin, Ireland, ASN16509 (AMAZON-02, US),
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Software
/
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Request headers

Referer
https://www.egain.com/
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1
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accept-language
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Response headers

cache-control
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content-type
text/html;charset=utf-8
date
Tue, 19 Apr 2022 22:45:13 GMT
expires
Wed, 20 Apr 2022 22:45:13 GMT
server
/
googleads.g.doubleclick.net/pagead/viewthroughconversion/946629603/ 		3 KB
1 KB 		Script
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https://googleads.g.doubleclick.net/pagead/viewthroughconversion/946629603/?random=1650408313162&cv=9&fst=1650408313162&num=1&bg=ffffff&guid=ON&resp=GooglemKTybQhCsO&u_h=1200&u_w=1600&u_ah=1200&u_aw=1600&u_cd=24&u_his=2&u_tz=0&u_java=false&u_nplug=3&u_nmime=4&gtm=2oa4i1&sendb=1&ig=1&data=event%3Dgtag.config&frm=0&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dgenw1%2520uid%3D8c84f182-cf66-e711-8122-e0071b6aa211&tiba=Value%20of%20Knowledge%20Management%20for%20Customer%20Service%20and%20Support%20%7C%20eGain&hn=www.googleadservices.com&async=1&rfmt=3&fmt=4
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Host: www.googleadservices.com
URL: https://www.googleadservices.com/pagead/conversion_async.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
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2a00:1450:4001:828::2002 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
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accept-language
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Response headers

pragma
no-cache
date
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content-encoding
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nosniff
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cafe
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content-length
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x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
/
googleads.g.doubleclick.net/pagead/viewthroughconversion/946629603/ 		3 KB
2 KB 		Script
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https://googleads.g.doubleclick.net/pagead/viewthroughconversion/946629603/?random=1650408313164&cv=9&fst=1650408313164&num=1&bg=ffffff&guid=ON&resp=GooglemKTybQhCsO&u_h=1200&u_w=1600&u_ah=1200&u_aw=1600&u_cd=24&u_his=2&u_tz=0&u_java=false&u_nplug=3&u_nmime=4&gtm=2oa4i1&sendb=1&ig=1&data=event%3DWebsights%3Bevent_label%3DEnriched%3Bevent_category%3DZoominfo%3Bnon_interaction%3Dtrue%3Bdimension20%3DMemorial%20Hermann%3Bdimension1%3D1B%20-%205B%3Bdimension2%3DOver%2010%5C%2C000%20Employees%3Bdimension3%3DHospitals%20%26%20Physicians%20Clinics%3Bdimension4%3DTexas%3Bdimension5%3DUnited%20States%3Bdimension19%3D17630315&frm=0&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dgenw1%2520uid%3D8c84f182-cf66-e711-8122-e0071b6aa211&tiba=Value%20of%20Knowledge%20Management%20for%20Customer%20Service%20and%20Support%20%7C%20eGain&hn=www.googleadservices.com&async=1&rfmt=3&fmt=4
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Host: www.googleadservices.com
URL: https://www.googleadservices.com/pagead/conversion_async.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
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Response headers

pragma
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content-encoding
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cafe
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content-length
1360
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
stats.g.doubleclick.net/j/ 		4 B
441 B 		XHR
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https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j96&tid=UA-15835029-4&cid=462356791.1650408313&jid=2125729845&gjid=390504055&_gid=1511939152.1650408313&_u=YADAAUAAAAAAAC~&z=1524322150
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400c:c0c::9b Brussels, Belgium, ASN15169 (GOOGLE, US),
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Software
Golfe2 /
Resource Hash
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Name Value
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Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36
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Response headers

pragma
no-cache
strict-transport-security
max-age=10886400; includeSubDomains; preload
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nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
date
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content-type
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content-length
4
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
stats.g.doubleclick.net/j/ 		4 B
70 B 		XHR
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https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j96&tid=UA-15835029-4&cid=462356791.1650408313&jid=909756953&gjid=487678614&_gid=1511939152.1650408313&_u=YADAAUABAAAAAC~&z=1473334777
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400c:c0c::9b Brussels, Belgium, ASN15169 (GOOGLE, US),
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Software
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Request headers

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accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36
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text/plain

Response headers

pragma
no-cache
strict-transport-security
max-age=10886400; includeSubDomains; preload
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
date
Tue, 19 Apr 2022 22:45:13 GMT
content-type
text/plain
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cross-origin
alt-svc
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content-length
4
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
px4.ads.linkedin.com/
Redirect Chain
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1650408313171&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_c...
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  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1650408313171&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_c...
  • https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1650408313171&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_...
0
265 B 		Image
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https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1650408313171&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_campaign%3Dgenw1%2520uid%26utm_medium%3Demail%26utm_source%3D1on1&liSync=true&e_ipv6=AQJoRdhWEjAROgAAAYBEAFZHyALqNe4667Hqa6FnQP9oDGiKLFFvOXET3iOWyH_gPpGzUkc
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Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
H2
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13.107.42.14 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
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Resource Hash
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Request headers

accept-language
de-DE,de;q=0.9
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https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date
Tue, 19 Apr 2022 22:45:13 GMT
x-li-pop
afd-prod-lva1-x
x-msedge-ref
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linkedin-action
1
x-cache
CONFIG_NOCACHE
content-type
application/javascript
x-li-proto
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x-li-uuid
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x-li-fabric
prod-lva1

Redirect headers

date
Tue, 19 Apr 2022 22:45:14 GMT
x-li-pop
afd-prod-lva1-x
x-msedge-ref
Ref A: 124DBB5764E74007BAD7FDB03661DB08 Ref B: FRAEDGE0716 Ref C: 2022-04-19T22:45:14Z
linkedin-action
1
x-cache
CONFIG_NOCACHE
x-li-fabric
prod-lva1
location
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x-li-proto
http/2
content-length
0
x-li-uuid
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clarity.js
www.clarity.ms/eus2/s/0.6.34/ 		53 KB
23 KB 		Script
General
Check archive.org
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Full URL
https://www.clarity.ms/eus2/s/0.6.34/clarity.js
Requested by
Host: bat.bing.com
URL: https://bat.bing.com/p/action/56380144.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2620:1ec:27::cafe:1905 , United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/ ASP.NET
Resource Hash
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date
Tue, 19 Apr 2022 22:45:13 GMT
content-encoding
br
etag
"1d85123589f1154"
last-modified
Fri, 15 Apr 2022 23:48:46 GMT
x-powered-by
ASP.NET
vary
Accept-Encoding
x-cache
CONFIG_NOCACHE
content-type
application/javascript;charset=utf-8
cache-control
public,max-age=86400
x-azure-ref
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535 B 		Script
General
Check archive.org
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Full URL
https://d.adroll.com/consent/check/FINC2MQIPFCK7P2ZQZKQT3?arrfrr=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dgenw1%2520uid%3D8c84f182-cf66-e711-8122-e0071b6aa211&_s=ade10c2a12083f141128b3745afd84c3&_b=2
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Host: s.adroll.com
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Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
18.203.37.60 Dublin, Ireland, ASN16509 (AMAZON-02, US),
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ec2-18-203-37-60.eu-west-1.compute.amazonaws.com
Software
nginx/1.20.0 /
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date
Tue, 19 Apr 2022 22:45:13 GMT
server
nginx/1.20.0
content-length
442
content-type
application/javascript
/
www.google.com/pagead/1p-user-list/946629603/ 		42 B
548 B 		Image
General
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Full URL
https://www.google.com/pagead/1p-user-list/946629603/?random=1650408313162&cv=9&fst=1650405600000&num=1&bg=ffffff&guid=ON&u_h=1200&u_w=1600&u_ah=1200&u_aw=1600&u_cd=24&u_his=2&u_tz=0&u_java=false&u_nplug=3&u_nmime=4&gtm=2oa4i1&sendb=1&data=event%3Dgtag.config&frm=0&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dgenw1%2520uid%3D8c84f182-cf66-e711-8122-e0071b6aa211&tiba=Value%20of%20Knowledge%20Management%20for%20Customer%20Service%20and%20Support%20%7C%20eGain&async=1&fmt=3&is_vtc=1&random=2148728554&resp=GooglemKTybQhCsO&rmt_tld=0&ipr=y
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:808::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
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X-Content-Type-Options nosniff
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 19 Apr 2022 22:45:13 GMT
x-content-type-options
nosniff
server
cafe
timing-allow-origin
*
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
content-security-policy
script-src 'none'; object-src 'none'
content-type
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alt-svc
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content-length
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x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
/
www.google.de/pagead/1p-user-list/946629603/ 		42 B
548 B 		Image
General
Check archive.org
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Full URL
https://www.google.de/pagead/1p-user-list/946629603/?random=1650408313162&cv=9&fst=1650405600000&num=1&bg=ffffff&guid=ON&u_h=1200&u_w=1600&u_ah=1200&u_aw=1600&u_cd=24&u_his=2&u_tz=0&u_java=false&u_nplug=3&u_nmime=4&gtm=2oa4i1&sendb=1&data=event%3Dgtag.config&frm=0&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dgenw1%2520uid%3D8c84f182-cf66-e711-8122-e0071b6aa211&tiba=Value%20of%20Knowledge%20Management%20for%20Customer%20Service%20and%20Support%20%7C%20eGain&async=1&fmt=3&is_vtc=1&random=2148728554&resp=GooglemKTybQhCsO&rmt_tld=1&ipr=y
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:82f::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
Content-Security-Policy script-src 'none'; object-src 'none'
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 19 Apr 2022 22:45:13 GMT
x-content-type-options
nosniff
server
cafe
timing-allow-origin
*
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
content-security-policy
script-src 'none'; object-src 'none'
content-type
image/gif
alt-svc
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content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
/
www.google.com/pagead/1p-user-list/946629603/ 		42 B
108 B 		Image
General
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Full URL
https://www.google.com/pagead/1p-user-list/946629603/?random=1650408313164&cv=9&fst=1650405600000&num=1&bg=ffffff&guid=ON&u_h=1200&u_w=1600&u_ah=1200&u_aw=1600&u_cd=24&u_his=2&u_tz=0&u_java=false&u_nplug=3&u_nmime=4&gtm=2oa4i1&sendb=1&data=event%3DWebsights%3Bevent_label%3DEnriched%3Bevent_category%3DZoominfo%3Bnon_interaction%3Dtrue%3Bdimension20%3DMemorial%20Hermann%3Bdimension1%3D1B%20-%205B%3Bdimension2%3DOver%2010%5C%2C000%20Employees%3Bdimension3%3DHospitals%20%26%20Physicians%20Clinics%3Bdimension4%3DTexas%3Bdimension5%3DUnited%20States%3Bdimension19%3D17630315&frm=0&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dgenw1%2520uid%3D8c84f182-cf66-e711-8122-e0071b6aa211&tiba=Value%20of%20Knowledge%20Management%20for%20Customer%20Service%20and%20Support%20%7C%20eGain&async=1&fmt=3&is_vtc=1&random=3628777908&resp=GooglemKTybQhCsO&rmt_tld=0&ipr=y
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:808::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
Content-Security-Policy script-src 'none'; object-src 'none'
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 19 Apr 2022 22:45:13 GMT
x-content-type-options
nosniff
server
cafe
timing-allow-origin
*
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
content-security-policy
script-src 'none'; object-src 'none'
content-type
image/gif
alt-svc
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content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
/
www.google.de/pagead/1p-user-list/946629603/ 		42 B
108 B 		Image
General
Check archive.org
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Full URL
https://www.google.de/pagead/1p-user-list/946629603/?random=1650408313164&cv=9&fst=1650405600000&num=1&bg=ffffff&guid=ON&u_h=1200&u_w=1600&u_ah=1200&u_aw=1600&u_cd=24&u_his=2&u_tz=0&u_java=false&u_nplug=3&u_nmime=4&gtm=2oa4i1&sendb=1&data=event%3DWebsights%3Bevent_label%3DEnriched%3Bevent_category%3DZoominfo%3Bnon_interaction%3Dtrue%3Bdimension20%3DMemorial%20Hermann%3Bdimension1%3D1B%20-%205B%3Bdimension2%3DOver%2010%5C%2C000%20Employees%3Bdimension3%3DHospitals%20%26%20Physicians%20Clinics%3Bdimension4%3DTexas%3Bdimension5%3DUnited%20States%3Bdimension19%3D17630315&frm=0&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dgenw1%2520uid%3D8c84f182-cf66-e711-8122-e0071b6aa211&tiba=Value%20of%20Knowledge%20Management%20for%20Customer%20Service%20and%20Support%20%7C%20eGain&async=1&fmt=3&is_vtc=1&random=3628777908&resp=GooglemKTybQhCsO&rmt_tld=1&ipr=y
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:82f::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
Content-Security-Policy script-src 'none'; object-src 'none'
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 19 Apr 2022 22:45:13 GMT
x-content-type-options
nosniff
server
cafe
timing-allow-origin
*
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
content-security-policy
script-src 'none'; object-src 'none'
content-type
image/gif
alt-svc
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content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.com/ads/ 		42 B
63 B 		Image
General
Check archive.org
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Full URL
https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j96&tid=UA-15835029-4&cid=462356791.1650408313&jid=2125729845&_u=YADAAUAAAAAAAC~&z=1617767515
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:808::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 19 Apr 2022 22:45:13 GMT
x-content-type-options
nosniff
server
cafe
timing-allow-origin
*
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
content-type
image/gif
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.de/ads/ 		42 B
63 B 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j96&tid=UA-15835029-4&cid=462356791.1650408313&jid=2125729845&_u=YADAAUAAAAAAAC~&z=1617767515
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:82f::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 19 Apr 2022 22:45:13 GMT
x-content-type-options
nosniff
server
cafe
timing-allow-origin
*
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
content-type
image/gif
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.com/ads/ 		42 B
63 B 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j96&tid=UA-15835029-4&cid=462356791.1650408313&jid=909756953&_u=YADAAUABAAAAAC~&z=1113061905
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:808::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 19 Apr 2022 22:45:13 GMT
x-content-type-options
nosniff
server
cafe
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42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.de/ads/ 		42 B
63 B 		Image
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H3
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QUIC, , AES_128_GCM
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2a00:1450:4001:82f::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
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pragma
no-cache
date
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x-content-type-options
nosniff
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0
expires
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consent_tcfv2.js
s.adroll.com/j/ 		392 KB
54 KB 		Script
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URL: https://s.adroll.com/j/FINC2MQIPFCK7P2ZQZKQT3/roundtrip.js
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Security
TLS 1.3, , AES_128_GCM
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s.adroll.com/i/favicon/ 		2 KB
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accept-language
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X-Amz-Version-Id
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index.php
stats.sa-as.com/ 		95 B
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https://stats.sa-as.com/index.php?DID=260122&MyPage=undefined&MyID=undefined&MySearch=undefined&TitleTag=Value%20of%20Knowledge%20Management%20for%20Customer%20Service%20and%20Support%20%7C%20eGain&Hst=www.egain.com&width=1600&height=1200&ColDep=24&Lang=en-US&Cook=true&Page=%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F&Reff=&FullPage=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dgenw1%2520uid%3D8c84f182-cf66-e711-8122-e0071b6aa211&PMCD=https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211&r=0.28218886179804503
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URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
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Response headers

Date
Tue, 19 Apr 2022 22:45:14 GMT
Content-Encoding
gzip
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Apache
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P3P
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max-age=15552000; includeSubDomains
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IMAGE/PNG
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102
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bat.bing.com/action/ 		0
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https://bat.bing.com/action/0?ti=56380144&Ver=2&mid=d97d0dac-04e8-4616-afdd-64257e188878&sid=601e7aa0c03211ecae25274d98762d41&vid=601eb770c03211ecb410f367a719f125&vids=1&pi=1200101525&lg=en-US&sw=1600&sh=1200&sc=24&tl=Value%20of%20Knowledge%20Management%20for%20Customer%20Service%20and%20Support%20%7C%20eGain&p=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dgenw1%2520uid%3D8c84f182-cf66-e711-8122-e0071b6aa211&r=&lt=2270&evt=pageLoad&msclkid=N&sv=1&rn=505635
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Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
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H2
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TLS 1.2, ECDHE_RSA, AES_256_GCM
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2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
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Name Value
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accept-language
de-DE,de;q=0.9
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https://www.egain.com/
User-Agent
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pragma
no-cache
strict-transport-security
max-age=31536000; includeSubDomains; preload
accept-ch
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expires
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company:(all)
api.kickfire.com/v3/ 		681 B
1 KB 		XHR
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Host: www.egain.com
URL: https://www.egain.com/includes/js/jquery/jquery.min.js
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
209.128.92.239 , United States, ASN7151 (BAYAREA-AS, US),
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Apache /
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Name Value
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Request headers

Accept
application/json, text/javascript, */*; q=0.01
Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
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Response headers

Date
Tue, 19 Apr 2022 22:45:14 GMT
Server
Apache
Strict-Transport-Security
max-age=15552000; includeSubDomains
Access-Control-Allow-Methods
*
Content-Type
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*
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681
Keep-Alive
timeout=5, max=75
egain-docked-chat.js
ebrain.egain.com/system/templates/chat/ Frame 2AB5 		54 KB
12 KB 		Script
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URL: https://ebrain.egain.com/system/templates/chat/egain-chat.js
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H2
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TLS 1.2, ECDHE_RSA, AES_128_GCM
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https://www.egain.com/
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date
Tue, 19 Apr 2022 22:45:14 GMT
content-encoding
gzip
x-content-type-options
nosniff
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server
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11497
collect
b.clarity.ms/ 		0
174 B 		XHR
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URL: https://www.clarity.ms/eus2/s/0.6.34/clarity.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
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20.75.32.255 Boydton, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Microsoft-IIS/10.0 / ASP.NET
Resource Hash
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Accept
application/x-clarity-gzip
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https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
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Response headers

access-control-allow-origin
https://www.egain.com
date
Tue, 19 Apr 2022 22:45:14 GMT
access-control-allow-credentials
true
server
Microsoft-IIS/10.0
x-powered-by
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my
api.kickfire.com/ 		58 B
332 B 		XHR
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URL: https://www.egain.com/includes/js/jquery/jquery.min.js
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
209.128.92.239 , United States, ASN7151 (BAYAREA-AS, US),
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Apache /
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Name Value
Strict-Transport-Security max-age=15552000; includeSubDomains

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Accept
application/json, text/javascript, */*; q=0.01
Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 22:45:14 GMT
Server
Apache
Strict-Transport-Security
max-age=15552000; includeSubDomains
Content-Type
application/json
Access-Control-Allow-Origin
*
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timeout=5, max=2
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58
getCBHostName.jsp
ebrain.egain.com/system/cb/admin/ 		195 B
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URL: https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
44.226.216.252 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-44-226-216-252.us-west-2.compute.amazonaws.com
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Name Value
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X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date
Tue, 19 Apr 2022 22:45:14 GMT
content-encoding
gzip
x-content-type-options
nosniff
x-powered-by
ARR/3.0
strict-transport-security
max-age=31536000; includeSubDomains
content-type
application/javascript;charset=UTF-8
vary
Accept-Encoding
content-length
260
collect
www.google-analytics.com/ 		35 B
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https://www.google-analytics.com/collect?v=1&_v=j96&a=1052429488&t=event&ni=1&_s=1&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dgenw1%2520uid%3D8c84f182-cf66-e711-8122-e0071b6aa211&ul=en-us&de=UTF-8&dt=Value%20of%20Knowledge%20Management%20for%20Customer%20Service%20and%20Support%20%7C%20eGain&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=KickFire%20API&ea=success&_u=aDDAAUABAAAAAC~&jid=&gjid=&cid=462356791.1650408313&tid=UA-15835029-4&_gid=1511939152.1650408313&gtm=2wg4i1NC9SGDL&cd6=Northern%20Powergrid%20Holdings%20Company&cd7=northernpowergrid.com&cd8=Newcastle%20Upon%20Tyne&cd9=England&cd10=United%20Kingdom&cd11=2%2C500%20to%205%2C000&cd12=%24250%2C000%2C000%20to%20%24500%2C000%2C000&cd13=No&cd14=Null&cd15=Prospect&cd18=Utilities&z=867329637
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URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=genw1%20uid=8c84f182-cf66-e711-8122-e0071b6aa211
Protocol
H3
Security
QUIC, , AES_128_GCM
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2a00:1450:4001:827::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
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Software
Golfe2 /
Resource Hash
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Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 19 Apr 2022 12:16:07 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
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37747
content-type
image/gif
access-control-allow-origin
*
cache-control
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cross-origin
alt-svc
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content-length
35
expires
Mon, 01 Jan 1990 00:00:00 GMT
c.gif
c.clarity.ms/
Redirect Chain
  • https://c.clarity.ms/c.gif
  • https://c.bing.com/c.gif?CtsSyncId=BC9ED77C9BA54C74B6D7FB26184F4955&RedC=c.clarity.ms&MXFR=3D3704C02A9966BE1AB1154B2E9968C4
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42 B
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Full URL
https://c.clarity.ms/c.gif?CtsSyncId=BC9ED77C9BA54C74B6D7FB26184F4955&MUID=06F68A054AE96A8036D69B8E4B826B81
Protocol
H2
Server
52.142.114.2 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Microsoft-IIS/10.0 / ASP.NET
Resource Hash
99c2917ee5b2a01459a923bdd1c676f15ee73b62b87f696e6735312d26f51e12

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 19 Apr 2022 22:45:14 GMT
last-modified
Fri, 18 Mar 2022 19:39:54 GMT
server
Microsoft-IIS/10.0
x-powered-by
ASP.NET
etag
"8120eaf0ff3ad81:0"
p3p
CP="BUS CUR CONo FIN IVDo ONL OUR PHY SAMo TELo"
cache-control
private, no-cache, proxy-revalidate, no-store
accept-ranges
bytes
content-type
image/gif
content-length
42

Redirect headers

pragma
no-cache
date
Tue, 19 Apr 2022 22:45:14 GMT
accept-ch
Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
x-msedge-ref
Ref A: 3E4D5668CBF64D25B5E6E183EE54E104 Ref B: FRAEDGE1411 Ref C: 2022-04-19T22:45:14Z
x-powered-by
ASP.NET
x-cache
CONFIG_NOCACHE
p3p
CP="BUS CUR CONo FIN IVDo ONL OUR PHY SAMo TELo"
location
https://c.clarity.ms/c.gif?CtsSyncId=BC9ED77C9BA54C74B6D7FB26184F4955&MUID=06F68A054AE96A8036D69B8E4B826B81
cache-control
private, no-cache, proxy-revalidate, no-store
content-length
0
checkSession.html
ebrain.egain.com/system/cb/cs/ Frame 85BB 		2 KB
1 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://ebrain.egain.com/system/cb/cs/checkSession.html?wsname=https://www.egain.com
Requested by
Host: ebrain.egain.com
URL: https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
44.226.216.252 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-44-226-216-252.us-west-2.compute.amazonaws.com
Software
/ ARR/3.0
Resource Hash
44c6f774243c238ccb1bcebcfb9824dea5fad8aab88d33feff8ddb8bce133b36
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

accept-ranges
bytes
cache-control
max-age=86400,private
content-encoding
gzip
content-length
807
content-type
text/html
date
Tue, 19 Apr 2022 22:45:14 GMT
last-modified
Wed, 06 Apr 2022 13:02:16 GMT
strict-transport-security
max-age=31536000; includeSubDomains
vary
Accept-Encoding
x-content-type-options
nosniff
x-powered-by
ARR/3.0
collect
b.clarity.ms/ 		0
48 B 		XHR
General
Check archive.org
Download Go to
Full URL
https://b.clarity.ms/collect
Requested by
Host: www.clarity.ms
URL: https://www.clarity.ms/eus2/s/0.6.34/clarity.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
20.75.32.255 Boydton, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Microsoft-IIS/10.0 / ASP.NET
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Accept
application/x-clarity-gzip
Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

access-control-allow-origin
https://www.egain.com
date
Tue, 19 Apr 2022 22:45:15 GMT
access-control-allow-credentials
true
server
Microsoft-IIS/10.0
x-powered-by
ASP.NET
request-context
appId=cid-v1:2f7711a9-b21e-4abe-a9d6-5b0ce5d18b64
collect
www.google-analytics.com/ 		35 B
55 B 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.google-analytics.com/collect?v=1&_v=j96&a=1052429488&t=event&ni=0&_s=1&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dgenw1%2520uid%3D8c84f182-cf66-e711-8122-e0071b6aa211&ul=en-us&de=UTF-8&dt=Value%20of%20Knowledge%20Management%20for%20Customer%20Service%20and%20Support%20%7C%20eGain&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=Page%20Grouping&ea=Knowledge%20Page%20Group&_u=aDDAAUABAAAAAC~&jid=&gjid=&cid=462356791.1650408313&tid=UA-15835029-4&_gid=1511939152.1650408313&gtm=2wg4i1NC9SGDL&z=1445273119
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:827::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 19 Apr 2022 12:16:07 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
age
37749
content-type
image/gif
access-control-allow-origin
*
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
35
expires
Mon, 01 Jan 1990 00:00:00 GMT
collect
www.google-analytics.com/g/ 		0
17 B 		Ping
General
Check archive.org
Download Go to
Full URL
https://www.google-analytics.com/g/collect?v=2&tid=G-P0WWZ4WL9G&gtm=2oe4i1&_p=1052429488&_z=ccd.NLB&cid=462356791.1650408313&ul=en-us&sr=1600x1200&sid=1650408312&sct=1&seg=1&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dgenw1%2520uid%3D8c84f182-cf66-e711-8122-e0071b6aa211&dt=Value%20of%20Knowledge%20Management%20for%20Customer%20Service%20and%20Support%20%7C%20eGain&_s=2
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:827::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36
Content-Type
text/plain;charset=UTF-8

Response headers

pragma
no-cache
date
Tue, 19 Apr 2022 22:45:18 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
b.clarity.ms/ 		0
48 B 		XHR
General
Check archive.org
Download Go to
Full URL
https://b.clarity.ms/collect
Requested by
Host: www.clarity.ms
URL: https://www.clarity.ms/eus2/s/0.6.34/clarity.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
20.75.32.255 Boydton, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Microsoft-IIS/10.0 / ASP.NET
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Accept
application/x-clarity-gzip
Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

access-control-allow-origin
https://www.egain.com
date
Tue, 19 Apr 2022 22:45:18 GMT
access-control-allow-credentials
true
server
Microsoft-IIS/10.0
x-powered-by
ASP.NET
request-context
appId=cid-v1:2f7711a9-b21e-4abe-a9d6-5b0ce5d18b64

Verdicts & Comments Add Verdict or Comment

195 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| 2 object| 3 function| structuredClone object| oncontextlost object| oncontextrestored function| getScreenDetails undefined| $ function| jQuery undefined| RS_CacheGS undefined| RS_CacheGS_queue undefined| RS_Cache_define object| punchgs object| _gsScope undefined| GreenSockGlobals undefined| _gsQueue undefined| _gsDefine object| cnArgs string| sticky_header_style function| setREVStartSize function| gtag object| dataLayer function| getParam function| getExpiryRecord function| addGclid string| EG_ACT_ID object| uetq string| adroll_adv_id string| adroll_pix_id string| adroll_version boolean| __adroll_loaded object| adroll string| pfHeaderImgUrl string| pfHeaderTagline string| pfdisableClickToDel string| pfImagesSize string| pfImageDisplayStyle string| pfEncodeImages string| pfShowHiddenContent string| pfDisableEmail string| pfDisablePDF string| pfDisablePrint string| pfCustomCSS string| pfPlatform function| EvEmitter function| imagesLoaded object| google_tag_manager function| oceanwpAutoLightbox function| oceanwpInitLightbox function| $j object| oceanwpLocalize object| google_tag_data object| gaGlobal string| GoogleAnalyticsObject function| ga function| oceanwpCustomSelects function| oceanwpDropDownMobile function| oceanwpDropDownSearch function| oceanwpInitFitVids function| oceanwpFixedFooter function| oceanwpFullScreenMenu function| oceanwpFullScreenMobile function| oceanwpHeaderReplaceSearch function| oceanwpHeaderSearchForm function| oceanwpInfiniteScrollInit function| oceanwpMasonryGrids function| oceanwpInitMatchHeight function| oceanwpMegaMenu function| oceanwpNavNoClick function| oceanwpOverlaySearch function| oceanwpParallaxFooter function| oceanwpScrollEffect function| oceanwpGetAdminbarHeight function| oceanwpGetTopbarHeight function| oceanwpGetStickyHeaderHeight function| oceanwpScrollTop function| oceanwpMobileMenu function| oceanwpInitCarousel function| oceanwpSuperFish function| oceanwpVerticalHeader object| $window number| $lastWindowWidth number| $lastWindowHeight function| Cookies function| jQueryBridget function| getSize function| matchesSelector object| fizzyUIUtils function| Outlayer function| Isotope function| Masonry function| SmoothScroll function| UET function| UET_init function| UET_push object| ueto_0cb6daf6d4 object| commonUtils function| toCdnUrl function| persistComputedStylesAndRect function| toAbsoluteUrl object| messageBus object| logger function| pfRedirect object| printfriendlyOptionsParser string| PF_VERSION object| pfMod object| priFri object| kickfireGTM function| heateorSssLoadEvent string| heateorSssSharingAjaxUrl string| heateorSssCloseIconPath string| heateorSssPluginIconPath number| heateorSssHorizontalSharingCountEnable number| heateorSssVerticalSharingCountEnable number| heateorSssSharingOffset number| heateorSssMobileStickySharingEnabled string| heateorSssCopyLinkMessage object| heateorSssUrlCountFetched string| heateorSssSharesText string| heateorSssShareText function| heateorSssPopup function| heateorSssDetermineWhatsappShareAPI function| heateorSssMoreSharingPopup function| heateorSssFilterSharing object| heateorSssFacebookTargetUrls function| heateorSssGetSharingCounts function| heateorSssFetchFacebookShares function| heateorSssFBShareJSONCall function| heateorSssSaveFacebookShares function| heateorSssCalculateApproxCount function| heateorSssCalculateActualCount function| heateorSssCapitaliseFirstLetter function| heateorSssHideSharing function| ClipboardJS object| megamenu function| __adroll__ string| adroll_sid object| __adroll function| __cmp function| __tcfapi object| adroll_form_fields function| adroll_tpc_callback object| egainDockChatParam string| domain string| pageName object| egainDockChat string| agentUnavailableRedirectURL undefined| customDockButton object| domainRegex function| _getDomain string| botPattern object| re string| userAgent boolean| chatLaunched undefined| launchElement function| launchScript function| resizeChatWindow function| isMobile function| createBackdrop string| _linkedin_partner_id object| _linkedin_data_partner_ids number| DID object| gaplugins object| gaData object| EGAINCLOUD function| eGOFRPatternStore object| EG_CALL_Q function| GooglemKTybQhCsO function| google_trackConversion object| GooglebQhCsO function| lintrk boolean| _already_called_lintrk function| clarity object| adroll_exp_list object| __adroll_consent_data object| __adroll_consent boolean| __adroll_consent_is_gdpr string| __adroll_consent_user_country string| __adroll_consent_adv_country object| $jscomp string| BANNER_VERSION string| TCF_VERSION string| IABWRITE_NO_COOKIE object| __adroll_consent_banner object| __adroll_consent_prev_lastchild function| VSCapture function| VSLT undefined| pagename undefined| MyPageName undefined| MyID undefined| MySearch object| sniffer function| onYouTubeIframeAPIReady object| eGain

33 Cookies

Domain/Path Name / Value
ebrain.egain.com/system Name: JSESSIONID
Value: node05yxm3qgb5q3a1phr92t4owvzz171818.node0
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Value: 06F68A054AE96A8036D69B8E4B826B81
.egain.com/ Name: _gcl_au
Value: 1.1.235124892.1650408313
.ws.zoominfo.com/ Name: visitorId
Value: 403728775067233991b6ab391c3e3130119952bc9064625eded5cc7921d96ef5
www.egain.com/ Name: kickfire_api_session_cookie
Value: 1
.egain.com/ Name: initialTrafficSource
Value: utmcsr=1on1|utmcmd=email|utmccn=genw1%20uid
.egain.com/ Name: __utmzzses
Value: 1
.egain.com/ Name: _ga
Value: GA1.2.462356791.1650408313
.egain.com/ Name: _gid
Value: GA1.2.1511939152.1650408313
.egain.com/ Name: _gat_gtag_UA_15835029_4
Value: 1
.egain.com/ Name: _gat_UA-15835029-4
Value: 1
.doubleclick.net/ Name: test_cookie
Value: CheckForPermission
www.egain.com/ Name: EG-U-ID
Value: A5179e5901-18c3-4fe0-9e6a-9fc8d8209792
www.egain.com/ Name: EG-S-ID
Value: D269f8619d-87f0-4a74-a8f2-da7dfcc771c8
.linkedin.com/ Name: UserMatchHistory
Value: AQLKdb11sMhOCwAAAYBEAFRx_i9yOOA5GeSeVI99OwbM_BpwBml0rfFJoudsqFCOFQLZuW1ePSJdNQ
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Value: v=2&lang=en-us
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Value: "v=2&fce09505-0b2c-41a8-843e-df6a1b2c01a9"
.linkedin.com/ Name: lidc
Value: "b=VGST00:s=V:r=V:a=V:p=V:g=2681:u=1:x=1:i=1650408313:t=1650494713:v=2:sig=AQE9Ug8Civ6Ct-qWbypq5EHJovGtdNVP"
.egain.com/ Name: _uetsid
Value: 601e7aa0c03211ecae25274d98762d41
.egain.com/ Name: _uetvid
Value: 601eb770c03211ecb410f367a719f125
.linkedin.com/ Name: lang
Value: v=2&lang=de-de
.www.linkedin.com/ Name: bscookie
Value: "v=1&20220419224514ffbd0362-f88b-4538-8477-582365f9a690AQEJ6E4uMfhS7BOc7ITTcbQOCaA5KOEg"
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Value: MTswOzE2NTA0MDgzMTQ7MjswMjFLHN1753d/D9+T48/6Vn7zVrT2ZaEZy4NN2xWIig4E1A==
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Value: 3p2xhy|1|f0r|0
.egain.com/ Name: _ga_P0WWZ4WL9G
Value: GS1.1.1650408312.1.1.1650408314.0
.c.bing.com/ Name: SRM_B
Value: 06F68A054AE96A8036D69B8E4B826B81
.c.clarity.ms/ Name: SM
Value: C
.clarity.ms/ Name: MUID
Value: 06F68A054AE96A8036D69B8E4B826B81
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Value: 0
ebrain.egain.com/ Name: AWSALB
Value: 7AA+W8UKdENRqbDBJSYMH44tpTMJWXCo8DCPLOT7XrTK7jXtv3g9f6g4i9urZS0fibeJqlMS6Z4Z2gmAWr2mH+wzNcIHpVGviq4wq48vdbBLGGAS8L569ooF/1ID
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.egain.com/ Name: _clsk
Value: 1aq64y8|1650408314382|1|1|b.clarity.ms/collect

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

analytics.analytics-egain.com
api.kickfire.com
b.clarity.ms
bat.bing.com
c.bing.com
c.clarity.ms
cdn.printfriendly.com
d.adroll.com
ebrain.egain.com
fonts.googleapis.com
fonts.gstatic.com
googleads.g.doubleclick.net
hd.egain.com
key-cdn.printfriendly.com
px.ads.linkedin.com
px4.ads.linkedin.com
s.adroll.com
snap.licdn.com
stats.g.doubleclick.net
stats.sa-as.com
ws.zoominfo.com
www.clarity.ms
www.egain.com
www.google-analytics.com
www.google.com
www.google.de
www.googleadservices.com
www.googletagmanager.com
www.linkedin.com
13.107.42.14
13.82.107.234
142.250.186.98
18.203.37.60
18.66.248.52
20.75.32.255
209.128.119.150
209.128.92.239
2600:9000:225e:1400:6:9280:1080:93a1
2606:4700::6810:a852
2620:1ec:21::14
2620:1ec:27::cafe:1905
2620:1ec:c11::200
2a00:1450:4001:808::2004
2a00:1450:4001:812::200a
2a00:1450:4001:827::200e
2a00:1450:4001:828::2002
2a00:1450:4001:82a::2008
2a00:1450:4001:82b::2003
2a00:1450:4001:82f::2003
2a00:1450:400c:c0c::9b
2a02:26f0:f7::5c7b:e053
2a02:6ea0:c700::2
2a02:6ea0:c700::4
44.226.216.252
52.142.114.2
52.211.182.149
00cb5467cd1232cc0358b03f57cdba0c37d8a4c74fc8949a5dc62ab36e803c5c
029e0a2e809fd6b5dbe76abe8b7a74936be306c9a8c27c814c4d44aa54623300
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1724e498648a06b3b219675dff7c922677a3e1eea41bbaed40242dcdec8bf8ec
199bf8ceaea3c4786b908668fb3cfe2a0a9cd54cca64084609c2b8f68c493cc5
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