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Chat
In-app messaging and chat API, SDKs, UIKits
Notifications
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Send marketing and transactional messages that persist
Unified Inbox
A centralized view for every customer conversation
Calls
Voice and video calling API and SDK
Live
Live video streaming with world-class chat
Desk
Messaging-first support solution
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IN-APP MESSAGES FOR CONVERSION AND RETENTION

Innovative brands around the world boost engagement, conversions, and CSAT with
Sendbird's conversations platform. Build social, marketing, and support chat
into your app.




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CUSTOMIZABLE CHAT API THAT DELIVERS BUSINESS OUTCOMES

Learn about our chat API


ENGAGE

IN-APP CHAT EXPERIENCES THAT USERS WILL LOVE

An easy-to-use suite of SDKs and UI kits that help you build trust and safety
with customers:

 * Launch conversational capabilities that include moderation, rich media,
   translation, analytics, and more
 * Scale to millions of users on a proven, secure, and global platform
 * Get started quickly with elegant pre-built components and ship in days, not
   months

Learn about Sendbird for in-app engagement


GROW

REDEPLOY SMS. OUTPERFORM EMAIL. BOOST CONVERSIONS.

The days of spending millions on low-converting channels are over. Deploy
resources towards what performs:

 * Push timely offers and updates to customers when they are most receptive
 * Send branded messages to any cohort, then track results with webhooks
 * Integrate with your existing marketing automation tool to streamline
   workflows

Learn about Sendbird for in-app marketing


Support

BETTER MOBILE SUPPORT. LASTING CUSTOMER RELATIONSHIPS.

Businesses want agents to resolve support cases faster, while customers yearn
for a more human experience. Sendbird provides the best of both worlds:

 * Power live or on-demand customer support at scale to handle more tickets,
   faster
 * Intuitive agent interface to manage the queue, route support tickets, view
   customer context, and monitor responses.
 * Integrate with CRM and support tools you already use to streamline workflows

Learn about chat support


SOLUTIONS FOR EVERY INDUSTRY


Financial


Turn a financial transaction into a lasting relationship.

Learn more

Digital health


Marketplaces


On-demand services


Retail


Social and communities



75%

Reduction in booking cancellations for a global ride sharing superapp

33%

Reduction in customer support calls for a leading on-demand food delivery app

8%

Increase in user retention for a leading international community site



“Sendbird powers our core transaction flows via a fast and reliable messaging
layer between our buyers and sellers.”

Carousell,Head of Engineering


“With Sendbird, we provide a 100% digital customer support experience for our
customers with native in-app chat based interactions.”

Virgin Mobile UAE,Senior Manager


“Sendbird’s client base gave us confidence that they would be able to handle our
traffic and projected growth.”

Hinge,CTO


“With Sendbird’s developer-friendly chat API and SDKs, we were quickly able to
build in-app chat."

Accolade,Director of Product Management



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DEVELOPERS COME FIRST 

Sendbird’s chat API, voice API, video API, native chat SDKs, feature-rich
platform, and ready-made UI components make developers more productive. We take
care of a ton of operational complexity under the hood, so you can power a rich
chat service, and life-like voice, and video experiences, without worrying about
features, edge cases, reliability, or scale.


Check out our docs




ENTERPRISE-READY COMPLIANCE

The fastest growing startups to the largest enterprises trust Sendbird with
their data. Our chat API, voice API, video API, and platform adhere to leading
security and compliance standards to ensure that all your communication and data
are encrypted both in rest and motion.

Visit our security page



READY FOR
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