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RECONCILIATION AT CITIPOWER AND POWERCOR

Our Reflect Reconciliation Action Plan sets out how we’ll help to create a more
inclusive future for all Victorians.

Learn more


RECONCILIATION AT CITIPOWER AND POWERCOR

Our Reflect Reconciliation Action Plan sets out how we’ll help to create a more
inclusive future for all Victorians.

Learn more


CHECK FOR OUTAGES IN YOUR AREA

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Multi-factor Authentication (MFA)

To enhance the security of our systems and protect sensitive data, all myEnergy,
eConnect and mySupply users will soon need to use Multi Factor Authentication to
log into their account.

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Ballarat East Zone Substation

We’re upgrading Ballarat’s energy network to ensure all the city’s homes and
businesses can access reliable and safe power as the region’s population grows.

Ballarat currently has two substations, and a third is required to meet
increasing demand and support the effective ongoing operation of bushfire safety
devices installed in the region.

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Be Safe. Be Smart. Be Ready. in case of power outages

Extreme storms, floods, fires or high heat can damage the electricity network
and affect power supplies.

We monitor weather conditions closely and get ready for these types of events,
but you can act too by preparing for power outages as part of your emergency
plan.

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GOT A QUESTION FOR OUR TEAM?

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emergencies.

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CitiPower and Powercor recognise Australia’s Aboriginal and Torres Strait
Islander Peoples as the First Peoples and Traditional Custodians of the lands on
which we work. We pay our respects to Elders past and present and acknowledge
their ancient and continuing connection to Country.



We work hard to ensure our organisation is inclusive and diverse. This means
everyone can feel valued, trusted, authentic and safe at work.



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