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 * STA documentation
 * * Explore Thales Docs
     * General Purpose HSMs
       * Luna HSMs
       * ProtectServer HSMs
       * Crypto Command Center
     * Data Protection on Demand
       * Data Protection on Demand
     * SafeNet Trusted Access
       * SafeNet Trusted Access
     * CipherTrust Data Security Platform
       * CipherTrust Manager
       * CipherTrust Transparent Encryption (CTE)
       * CipherTrust Integrations
       * Thales CipherTrust Data Discovery and Classification

 * SafeNet Trusted Access
   * Getting started
   * Users and groups
   * User synchronization
   * Operators and roles
   * Tokens
   * Provisioning tokens to users
   * Push OTP
   * Access policies
   * Applications
   * Authentication
   * Server and agent settings
   * Self-service site
   * Branding the appearance
   * Custom languages on the user portal and login pages
   * Dashboard
   * Reports
   * Security integrations
   * Compliance and standards
   * Community content
   * Previews
 * SafeNet Agents
   * Synchronization Agent
   * SafeNet Logging Agent
 * SafeNet MobilePASS+
   * SafeNet MobilePASS+ for Android
   * SafeNet MobilePASS+ for Chrome OS
   * SafeNet MobilePASS+ for iOS
   * SafeNet MobilePASS+ for watchOS
   * SafeNet MobilePASS+ for Windows
   * Frequently asked questions
   * SafeNet MobilePASS+ terminology
 * API references
   * API keys
   * REST API for STA
   * SCIM API for STA
 * Account management
   * Create an account
   * Account managers
   * Account manager roles
   * Recommended account manager role settings
   * Account management groups
   * Upgrade the subscription plan
   * Allocate tokens and capacity
   * Token inventory
   * Deallocate inventory
   * Delegate account management
   * Alerts for account managers
   * Subscriber metrics
   * Account management reports
   * Branding inheritance
   * Customize references
 * Release notes
   * STA – Classic Service Zone
   * STA – EU Service Zone
   * STA – US Service Zone
   * SafeNet MobilePASS+ for Android
   * SafeNet MobilePASS+ for iOS
   * SafeNet MobilePASS+ for Windows
   * SafeNet MobilePASS+ SDK



Release notes

SafeNet MobilePASS+ for Windows


SAFENET MOBILEPASS+ FOR WINDOWS

 * Release notes
 * STA – Classic Service Zone
 * STA – EU Service Zone
 * STA – US Service Zone
 * SafeNet MobilePASS+ for Android
 * SafeNet MobilePASS+ for iOS
 * SafeNet MobilePASS+ for Windows
   * Product Description
   * Release Description
     * 06/23/2022
     * 02/01/2022
     * 01/04/2022
     * 11/02/2021
     * 09/23/2021
   * Advisory Notes
     * Installing Windows using an ISO image
     * Enterprise firewall and proxy configurations to enable push notifications
     * Enabling Windows services to allow WNS traffic
     * Certificate required for SAS PCE
     * Using SafeNet MobilePASS+ and SafeNet MobilePASS
     * Enabling the shared authenticator feature
   * Limitations
   * Known Issues
   * Compatibility Information
     * Operating system
     * Supported architecture
     * Supported authentication servers
 * SafeNet MobilePASS+ SDK

 * STA documentation
 * Release notes
 * SafeNet MobilePASS+ for Windows


SAFENET MOBILEPASS+ FOR WINDOWS

RELEASE NOTES


PRODUCT DESCRIPTION

SafeNet MobilePASS+ for Windows is a mobile client application enabling you to
access corporate and web-based resources securely. It eliminates the need to
remember complex passwords. SafeNet MobilePASS+ for Windows is a cost-effective
way for businesses to leverage the security of One Time Passwords (OTP) using
mobile phones. Associated with SafeNet Trusted Access, the SafeNet MobilePASS+
for Windows application is a perfect combination of security and convenience. It
offers a simple user experience for token activation and authentication using
the Push OTP mechanism.

For a list of existing issues as of the latest release, refer to Known Issues.


RELEASE DESCRIPTION


06/23/2022

SafeNet MobilePASS+ for Windows v2.3.1 introduces the following features and
resolves the issue listed below:

 * Standards-based accessibility support: Enhanced accessibility support
   provides full functionality of SafeNet MobilePASS+ via voiceover, narrator,
   or keyboard navigation based on WCAG standards.

 * Italian language support

RESOLVED ISSUE

Issue Synopsis SASMOB-4603 The toast message displays correctly after successful
approval of a push request.

Note

With this release, hook detection as part of the risk detection feature is fully
available.


02/01/2022

SafeNet MobilePASS+ for Windows v2.2.7 resolves the following issues:

RESOLVED ISSUES

Issue Synopsis SASMOB-4547 SafeNet MobilePASS+ for Windows now opens correctly
on Windows 10 after the Windows security patches are installed. SASMOB-4242
SafeNet MobilePASS+ for Windows opens correctly after the operating system is
upgraded to Windows 10 21H1.

Note

With this release, hook detection as part of the risk detection feature is
temporarily disabled. Debug detection still works as expected.


01/04/2022

SafeNet MobilePASS+ for Windows v2.2 introduces the following features:

 * Support for Windows 11

 * Support for Windows Servers 2019 and 2022 - Available with exe- or msi- based
   installations of SafeNet MobilePASS+ for Windows.


11/02/2021

SafeNet MobilePASS+ for Windows 10 v2.1 introduces the following feature:

 * Dutch language support


09/23/2021

SafeNet MobilePASS+ for Windows 10 v2.0.2 introduces the following features and
resolves the issue listed below:

 * Enhanced user experience - Next generation mobile authenticator offering the
   best-in-class user-experience and native user interface for each platform.

 * German, Chinese, and simplified Chinese language support

 * Risk Detection - Monitors and displays risk parameters associated with
   SafeNet MobilePASS+ for Windows 10 devices in the customer’s environment.
   These parameters include OS jailbreak and root status, OS versions in use,
   possible application tampering, and malware intrusion in order to detect
   potential risk to the authenticator's integrity. Refer to the documentation
   for further details.

 * Push Authentication History - Users can now access their push authentication
   history on SafeNet MobilePASS+ for Windows 10 under the authenticator
   settings.

 * Support for Dark Mode - SafeNet MobilePASS+ for Windows 10 now supports dark
   mode when it is enabled on the user’s mobile device.

 * Unlimited Authenticators - SafeNet MobilePASS+ for Windows 10 no longer has
   the limit on the number of authenticators that can be enrolled.

 * Support for Shared Authenticators- SafeNet MobilePASS+ for Windows 10
   authenticators can be managed and accessed by multiple users in Windows 10.
   You control which authenticators can be accessed, and by whom, by setting
   permissions on the token files with windows file management.

Note

This feature is applicable to new authenticators that are created in exe- or
msi- based installations of SafeNet MobilePASS+ for Windows 10.

RESOLVED ISSUE

Issue Synopsis SASMOB-4069 SafeNet MobilePASS+ for Windows 10 installs correctly
using MSI v2.0.2.1.


ADVISORY NOTES

SafeNet MobilePASS+ for Windows 10 and 11 is available in Windows Store.


INSTALLING WINDOWS USING AN ISO IMAGE

When installing Windows using a downloaded ISO image, device drivers related to
disk, memory, and processor may not be up-to-date. Updating these drivers may
result in failures in the SafeNet MobilePASS+ application, if previously
installed, and would require the user to re-enroll their authenticators.


ENTERPRISE FIREWALL AND PROXY CONFIGURATIONS TO ENABLE PUSH NOTIFICATIONS

To enable push notifications when SafeNet MobilePASS+ for Windows 10 is running
on a desktop under a proxy, perform the necessary changes described at:

https://docs.microsoft.com/en-us/windows/uwp/design/shell/tiles-and-notifications/firewall-allowlist-config


ENABLING WINDOWS SERVICES TO ALLOW WNS TRAFFIC

To receive push notifications, ensure that the following Windows services are
running on the Windows machine which is used to communicate between the device
and the WNS Server:

 * Windows Push Notifications System Service

 * Windows Push Notifications User Service_XXXXXX

 * Network Connection Broker


CERTIFICATE REQUIRED FOR SAS PCE

You require a valid certificate on your STA PCE server with the following
features:

 * trusted

 * not outdated

 * not self-signed

 * matching your domain URL

For security reasons, communications with the server will be interrupted if the
certificate does not comply with the security checks.


USING SAFENET MOBILEPASS+ AND SAFENET MOBILEPASS

SafeNet MobilePASS+ for Windows 10 and SafeNet MobilePASS for Windows can be
used on the same device. New token enrollments are for either SafeNet
MobilePASS+ for Windows 10 or SafeNet MobilePASS for Windows 10. This is
controlled in SafeNet Trusted Access at the virtual server level.


ENABLING THE SHARED AUTHENTICATOR FEATURE

SafeNet MobilePASS+ can be used to share tokens among users in the same machine.
To enable Shared Local, enable the corresponding policy.



Alternatively, create a REG_DWORD, titled AllowSharedLocalAppData, with a value
of 1 under:

HKEY_LOCALMACHINE\SOFTWARE\Policies\Microsoft\Windows\CurrentVersion\AppModel\StateManager



LIMITATIONS

 * The application must be restarted when the theme is changed.

 * Virtual Environments (including VDI) are supported only when the shared
   authenticator feature is enabled.

 * The shared authenticator feature is only supported in exe/msi. It is not
   supported in the store version of the app.


KNOWN ISSUES

This table provides a list of the known issues as of the latest release.

Synopsis

Summary: SafeNet MobilePASS+ for Windows 10 does not open after the OS is
upgraded to Windows 10 21H1.

Workaround: Locate SafeNet MobilePASS+ for Windows 10 in the Microsoft Store and
select Reinstall. After successful re-installation, launch SafeNet MobilePASS+
for Windows 10.

Summary: When SafeNet MobilePASS+ for Windows 10 is removed using the exe or msi
installer file, it is removed for all the users in the local machine. But, local
data only is removed for the user whom is removing the app.

Workaround: To remove SafeNet MobilePASS+ for Windows 10 for all the users,
manually remove the local data folder from all the users or uninstall SafeNet
MobilePASS+ for Windows 10 from the app list for all the users.

Summary: During installation, the system displays: "The wizard was interrupted
before SafeNet MobilePASS+ for Windows 10 could be completely installed".

Workaround: The app is actually installed. After setup initialization, click
Cancel and Confirm to cancel installation by selecting 'Yes'.


COMPATIBILITY INFORMATION


OPERATING SYSTEM

 * Windows 10 and 11 Desktop/Tablet; minimum OS version 1703

Note

BETA releases of the operating system are not supported.


SUPPORTED ARCHITECTURE

 * x64

 * x86


SUPPORTED AUTHENTICATION SERVERS

 * SafeNet Trusted Access

 * SafeNet Trusted Access PCE/SPE 3.12 or later

SafeNet Trusted Access

© Copyright 2019-2022, Thales Group

+1 410-469-1651 technical.support.dis@thalesgroup.com
 * Support
   * Customer Release Notes
   * Customer Support Portal
 * Legal
   * End User License Agreement
   * Terms of Service

© Copyright 2019-2022, Thales Group

+1 410-469-1651 technical.support.dis@thalesgroup.com


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