www.letsbemates.com.au Open in urlscan Pro
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3 forms found in the DOM

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/mate/

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Text Content

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HOT OFFER! Save $20 per month for 5 months on selected nbn internet plans!...Use
promo code SAVE20 at checkout!
HOT OFFER! Save $20 per month for 5 months on selected nbn internet plans!...Use
promo code SAVE20 at checkout!



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 * 13 14 13
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 * nbn plans
 * mobile
   * mobile plans
   * 5G mobile plans
   * activate your SIM
   * network coverage
   * eSIM
   * add a mobile to your account
   * reducing scam calls
 * internet
   * nbn plans
   * bundles
   * add nbn to your account
 * why us
   * about us
   * reviews
   * MATEhub - blog
 * our mates
   * Central Coast Mariners
   * Melbourne Victory
   * Perth Wildcats
   * Adelaide Fire
   * Sam Kerr
   * Become a Partner
 * support
   * internet network status
   * mobile network status
   * help
   * connection guides
   * important stuff
   * moving address with nbn
   * small business solutions
 * self-care login
 * 13 14 13

myMATE - our new mate, in your pocket

 * 340 Victoria Street,
   Wetherill Park NSW 2164
 * 13 14 13

 * 
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 * 

POWERED BY

© Mate. All Rights Reserved.
ABN 33 165 670 413
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Why wait? Make the switch to MATE!
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RIPPER INTERNET WITH ALL AUSSIE SERVICE? YEAH MATE!


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READY TO MAKE THE SWITCH TO

no contracts and all Aussie based support. yeah mate.


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NO CONTRACTS & UNLIMITED DATA

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ALL AUSSIE BASED SUPPORT

keeping it local, ready to assist


NO SETUP FEE

oh, and no plan change fees

IBO Business ID

If you need help with your order, please contact your ACN representative.


 * INTERNET
   
   unlimited nbn from $45
   
   


 * MOBILE
   
   from $25 now with eSIM
   
   


 * BUNDLES
   
   nbn + mobile saves $10 per month
   
   


RIPPER INTERNET WITH ALL AUSSIE SERVICE? YEAH MATE!


CRIKEY NBN 25/10 PLAN

BEST FOR A SMALL FAMILY (2-4 USERS)

Sign up now!

terms & conditions apply*


NO WORRIES NBN 100/20 PLAN

BEST FOR WORKING FROM HOME (6+ USERS)

Sign up now!

terms & conditions apply*


FAIR DINKUM NBN 250/25 PLAN

BEST FOR FASTEST SPEEDS (6+ USERS)

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terms & conditions apply*

‹›



BIG DATA MOBILE PLANS, NOW WITH ESIM


5G MOBILE NOW AVAILABLE

SOUL MATES 150GB 5G PLAN, JUST $55 PER MONTH!

Sign-up now!

terms & conditions apply*


4G MOBILE PLANS FROM $25

UNLIMITED TALK & TEXT TO STANDARD AUSSIE NUMBERS & DATA BANKING*

Sign-up now!

terms & conditions apply*


ESIM NOW AVAILABLE

GET CONNECTED ALMOST INSTANTLY WITH ESIM NOW AVAILABLE ON ALL PLANS

Sign-up now!

terms & conditions apply*

‹›



THERE'S BUNDLES OF SAVINGS TO BE HAD!


BUNDLE MOBILE + NBN TO SAVE $10 PER MONTH

INTERNET FROM $45 PER MONTH WHEN YOU BUNDLE A 4G OR 5G MOBILE PLAN!

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terms & conditions apply*


INTERNET + MOBILE = EVEN MORE SAVINGS

INTERNET FROM $45 PER MONTH WHEN YOU BUNDLE A 4G OR 5G MOBILE PLAN!

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MARINERS MEMBERS: “BRING A MATE THROUGH THE GATE!”




MATE NOW HAS ESIM ON ALL MOBILE PLANS!


SCORE BIG SAVINGS WITH MATE’S NEW SAVE20 NBN INTERNET PLAN DEALS!


MATE HAS A NEW DOUBLE DATA DEAL!


SAY HELLO TO GRACE: OUR AI CUSTOMER SERVICE AT MATE


MARINERS MEMBERS: “BRING A MATE THROUGH THE GATE!”

more on the MATEhub


BROADBAND PLANS


MORE ABOUT BROADBAND PLANS

We’re all about making broadband plans simple to sign up for, simple to connect
to, and great value to stay connected with. The nbn rollout is complete across
Australia and at MATE, you can get an unlimited nbn broadband connection, with
no contracts, unlimited data and all Aussie support. If your house doesn’t
already have nbn installed, we can organise installation of nbn at your address.

MATE makes it fast and simple to get online fast. Our broadband packages are the
best value that we can make them and our sign up process is as simple as it
gets. We want you connected, configured and ready to surf the net as soon as
possible. With us, you also remain in complete control of your own internet
service. We don’t hit our customers up for hidden costs, cap your download
speeds – ever! – or hide anything in the fine print because you don’t need a
lock in contract between mates.

Compare our products to find the best fit for you and chuck your address in to
see what’s available in your area. Get mobile and get your home internet wifi
flying in no time.


WHAT IS NBN BROADBAND?

nbn broadband – or the National Broadband Network – is Australia’s whizz-bang
new fastest internet connection. It operates across a network of fibre optic
cables rather than the old copper line phone lines and this new upgraded line
provides the ability to deliver never-before-achieved internet speed into normal
residential homes and businesses across the country. It is, in short, the future
of our internet. It will also replace all of the old phone line internet
connections eventually.

If you’re not sure whether you have access to the nbn yet, then we can help you
out. Using our website, you can check your own address and we can let you know
if your property is nbn ready, or when it will most likely be ready.

As there are many different types of nbn, it’s a good idea to check which one
has been made to your property if you’re on the network yet. Knowing whether you
have Fibre to the Premises (FTTP) or Fibre to the Node (FTTN), for example, will
give you a better idea of home internet speeds when you’re picking the best plan
for your home.

If you are wondering whether nbn is faster than the old ADSL infrastructure then
the simple answer is yes, it definitely is. ADSL had a maximum speed of 20 Mbps
but most customers didn’t experience that speed due to a variety of factors,
particularly how far your home was from the local telephone exchange, and the
condition and quality of the copper phone lines in the area.

MATE’s nbn plans include typical busy period download speeds (7pm-11pm) of up to
202Mbps which is nearly ten times as fast as the maximum speed available and
more than twenty times as fast as the speed ADSL customers used to experience.
So, yeah. There’s a difference.

To get the best out of your nbn plan we recommend using a plan with a typical
busy period download speed of at least 12mbps – ideal for 1 – 2 users in the
house. If you are looking for a plan to support more than that, like a larger
family or a share house, then we’d recommend a higher speed plan. For families
using multiple screens at one time then we’d recommend the top end of the higher
speed range to avoid the potential for irritating speed issues like lags in your
favourite shows and the inevitable whinging and complaining that goes that
amongst the family.


HAVE YOU GOT A MOBILE?

Honestly, who doesn’t? If you have a prepaid or postpaid plan at the moment and
are looking for great deals on SIM online mobile plans, you’ve come to the right
place. Pick your terms, no 12 month or 24 month contracts and nothing locked in,
and bundle your internet and mobile with us to save even more. You can even
connect quickly with eSIM available on all plans.

So get in touch with us today and see what type of internet plan best suits your
property by completing our quick online check. Once you know, pick the best
value internet plan with MATE and we’ll get you connected ASAP.


WHAT OUR MATES ARE SAYING ABOUT US

I'm 74 years old and I couldn't easily connect with the internet at our new
house. I was coming from an FTTP to an FTTN connection. The Technician who made
it happen during my phone call was very patient, very understanding and above
all very knowledgeable. YES, my lifeline has been restored. Thank you Mates.
davrown
Started on a 12mb connection. It was so easy to get connected. Mates had the job
done in 1 day when optus had taken weeks until I gave up. Second month I wanted
to go up to 25mb connection and mate explained that well. When I stuffed up the
dates mate helped me fix that too (even though it was 100% my stuff up). Couldnt
be happier with their customer service and ease of getting connected.
Jay
I received the modem within 3 days of the order and the set up was very simple.
There was an issue with the NBN box as I use Wireless NBN. The call centre was
very helpful. There were no lengthy on holds or overseas call centre experience.
The issue was fixed quickly. we are very happy with the service
Yasas S.
Mate are the only company that actually found my NBN connection. Literally every
other provider could not find my property listing on the NBN database. They are
compassionate to an individuals circumstance and try their best to work with
you. Would highly recommend their services.
Jai N.
Customer service is incredible, super friendly and extremely helpful. You are
talking with people that also speak fluent English which is a plus when trying
to communicate over the phone. There really is no complications with this
company, so easy to sign up, and even easier to end the contract. (I was moving
overseas) but if I wasn't, I would be happy to stay with Mate.
Esther
Been with mate for almost a year now and I'm happy with the service provided and
the price. Never experienced dropouts. I've moved house and the transition from
one place to the other has been very smooth. Definitely recommend to others
looking for a good service
Cosimo Vozza
I'm 74 years old and I couldn't easily connect with the internet at our new
house. I was coming from an FTTP to an FTTN connection. The Technician who made
it happen during my phone call was very patient, very understanding and above
all very knowledgeable. YES, my lifeline has been restored. Thank you Mates.
davrown
Started on a 12mb connection. It was so easy to get connected. Mates had the job
done in 1 day when optus had taken weeks until I gave up. Second month I wanted
to go up to 25mb connection and mate explained that well. When I stuffed up the
dates mate helped me fix that too (even though it was 100% my stuff up). Couldnt
be happier with their customer service and ease of getting connected.
Jay
I received the modem within 3 days of the order and the set up was very simple.
There was an issue with the NBN box as I use Wireless NBN. The call centre was
very helpful. There were no lengthy on holds or overseas call centre experience.
The issue was fixed quickly. we are very happy with the service
Yasas S.
Mate are the only company that actually found my NBN connection. Literally every
other provider could not find my property listing on the NBN database. They are
compassionate to an individuals circumstance and try their best to work with
you. Would highly recommend their services.
Jai N.
Customer service is incredible, super friendly and extremely helpful. You are
talking with people that also speak fluent English which is a plus when trying
to communicate over the phone. There really is no complications with this
company, so easy to sign up, and even easier to end the contract. (I was moving
overseas) but if I wasn't, I would be happy to stay with Mate.
Esther
Been with mate for almost a year now and I'm happy with the service provided and
the price. Never experienced dropouts. I've moved house and the transition from
one place to the other has been very smooth. Definitely recommend to others
looking for a good service
Cosimo Vozza




WHOOPS!

LET’S CHECK YOUR ADDRESS FIRST!

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SUCCESS!


NBN™ IS AVAILABLE

✅ 1-month money back guarantee!

✅ no lock-in contracts

✅ unlimited data on all plans

✅ all Aussie support

A nbn™ New Development Fee of $300 applies for this address.

continue

or call us on 13 14 13


NEW DEVELOPMENT FEE APPLIES!

A new development fee of $300 applies to this address. This is charged by nbn™
and will apply regardless of the service provider.

i understand


WHOOPS!

WE CANNOT CONFIRM NBN™ AVAILABILITY IN YOUR AREA, PLEASE CALL US ON 13 14 13

change address

nbn may be available*

*BASED ON NBN DEPLOYMENT PLANS AND SUBJECT TO CHANGE

the timeframe to get connected to nbn™ will vary based on the nbn™ technology
and the build stage in your area. how fast can i get connected to the nbn?

sign up now


SUCCESS!


NBN™ IS AVAILABLE

✅ 1-month money back guarantee!

✅ no lock-in contracts

✅ unlimited data on all plans

✅ all Aussie support

A nbn™ New Development Fee of $300 applies for this address.


CONTINUE

or call us on 13 14 13

check what internet is available at your address

go
change
having trouble finding your address?




> 


myMATE - our new mate, in your pocket

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can we help you find anything mate?



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340 Victoria Street,
Wetherill Park NSW 2164 support@letsbemates.com.au

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Sorry mate, we are unable to locate your address, please call us on 13 14 13 or
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MATE MODEM/ROUTER

choose your connection type below


let’s get started – your connection type can be found in your setup email
nbn fibre to the node/building (FTTN/B) –
MATE modem/router
nbn fibre to the premises (FTTP) –
MATE modem/router
nbn hybrid fibre coaxial (HFC) –
MATE modem/router
nbn fibre to the curb (FTTC) –
MATE modem/router
nbn fixed wireless –
MATE modem/router


BYO MODEM/ROUTER

choose your connection type below


let’s get started – your connection type can be found in your setup email
nbn fibre to the node/building (FTTN/B) –
specific models | generic guide
nbn fibre to the premises (FTTP) –
specific models | generic guide
nbn hybrid fibre coaxial (HFC) –
specific models | generic guide
nbn fibre to the curb (FTTC) –
specific models | generic guide
nbn fixed wireless –
specific models | generic guide

> In football, we aren’t doing our job properly if the ball makes it into the
> back of our own net. As a goalkeeper for the Australian national team, it’s my
> job to help my teammates and myself from having a bad day by protecting our
> goal.
> 
> At MATE, they do the same thing.
> 
> MATE protects Aussies from bad service, instead offering great service to all
> of their customers. With MATE, you can be assured you’re in safe hands and I’m
> proud to be part of their team.
> 
> YOUR MATE MATY RYAN,
> 
> Australian goalkeeper and MATE team member

> In football, my job is to score goals for Australia!
> 
> At MATE, they do the same thing.
> 
> MATE is all about offering the value and service Aussies deserve from their
> telco provider. I joined the MATE team to support them on their journey, you
> should too!
> 
> YOUR MATE SAM KERR,
> 
> Australia & Chelsea FC Footballer

1-month money back guarantee!
Conditions apply.