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Text Content

+44(0) 203 034 1100

 * SAMPLING SOLUTIONS
   * Office sampling
   * Restaurant sampling
   * Gym sampling
   * NHS sampling
   * Key worker sampling
   * University sampling
 * RESULTS
 * GET IN TOUCH
 * REGISTER YOUR WORKPLACE

Select Page
 * SAMPLING SOLUTIONS
   * Office sampling
   * Restaurant sampling
   * Gym sampling
   * NHS sampling
   * Key worker sampling
   * University sampling
 * RESULTS
 * GET IN TOUCH
 * REGISTER YOUR WORKPLACE




PRIVACY & COOKIES





PRIVACY POLICY

This privacy policy sets out the privacy practices for gemsatwork ltd, a company
incorporated in England & Wales with company number 09786861 and having its
registered office at Unit A Level 7 North, New England House, New England
Street, Brighton, BN1 4GH, United Kingdom (“we”, “us”, “our”). Our website is
https://www.gemsatwork.com/ (the “Website”) and all associated sub-domains.

In order to provide our services to you and to promote our business, we will
need to collect and process certain personal information about you.

We are committed to protecting the privacy and security of your personal
information, in accordance with the applicable data protection laws, including
the General Data Protection Regulation, together the “Data Protection Laws”.
This privacy policy describes how we collect and use personal information about
you during and after our relationship with you and your employer or our partners
(as defined in paragraph 1 below), as appropriate.

If you have any questions at all about this policy or the Website, or about how
we use and process your personal information, please do not hesitate to contact
us by e-mail at privacy@gemsatwork.com or, alternatively, in writing to:
gemsatwork, Unit A Level 7 North, New England House, New England Street,
Brighton, BN1 4GH, United Kingdom.

If we change our privacy policy we will post the changes on this page, and may
place notices on other pages of the Website, so that you may be aware of the
information we collect and how we use it at all times. Continued use of the
Website will constitute your agreement to any such changes.

1. Our role
In order to enable us to set up your account on our Website and provide our
services to you via our Website, we have been provided with your business email
address by your company Ambassador including your name & email address.

We also collect certain other personal information about you, as described
further in this privacy policy.

The information your Ambassador gives to us is to allow us to send service
related messages to you regarding our product sampling services. This may
include but is not limited to: voting emails to receive a product, offers to
opt-in to receive a product, confirmation emails and feedback surveys.

As part of our service we have partnered with big name brands to offer you
exclusive discounts and offers. You will need to opt-in to receive these emails
and can opt-out of receiving these at any stage, as described further in this
policy.

For the purposes of the applicable Data Protection Laws, gemsatwork ltd is the
data controller of your personal data collected in connection with your use of
our Website.

2. What information we collect

In addition to your business email address provided to us by your employer, we
will collect certain personal information about you when you activate your
account or complete information (such as your preferences) on our Website.

We may also collect information from you based on your interactions with the
Website such as attitude or behavioural information collected when you redeem a
benefit, enter a campaign, competition or survey and/or when you report a
problem with our Website.

With regard to each of your visits to our Website we will automatically collect
the following information:
1. using our Website as a registered user, we will collect information about
your points, rewards and the benefits redeemed by you;
2. technical information, including the internet protocol (IP) address used to
connect your computer or mobile device to the internet, type of mobile device
you use, a unique device identifier, mobile network information, your login
information, browser type and version you use, browser plug-in types and
versions, operating system and platform;
3. information about your visit to our Website, including the full uniform
resource locators (URL) clickstream to, through and from our Website (including
date and time); pages you viewed or information you searched for; page response
times, download errors, length of visits to certain pages; and
4. details of your visits to other websites via our Website.

We also work with third parties (including, for example, electronic analytics,
business partners, advertising networks, analytics providers, search information
providers) and may receive certain information about you from them.

We use cookies to distinguish you from other users of our Website. This helps us
to provide you with a good experience when you use the Website and also allows
us to improve our Website. For detailed information on the cookies we use and
the purposes for which we use them, see our cookie policy.

3. Lawful basis and purposes of processing of your personal information
We collect information about you so that we can:
• identify you and manage your account on our Website;
• process your voucher transactions;
• liaise with your Ambassadors and our partnered affiliated companies, our
suppliers and group companies;
• improve our services;
• promote our business and market our services;
• manage our business, including for accounting and auditing purposes;
• conduct our regular group reporting activities on the performance of our
company, in the context of a business reorganisation or group restructure;
• maintain our IT systems and manage hosting of our data;
• deal with legal disputes involving you, your employer or our suppliers;
• prevent fraud; and
• comply with our regulatory obligations.

We will only use your personal information when the law allows us to, i.e. when
it is necessary to:
• perform our obligations towards you and/or your employer or the Ambassador;
• comply with our legal and regulatory obligations;
• pursue our legitimate interests (e.g. conducting our business in an efficient,
compliant and profitable manner and the overall promotion of the business), and
where your interests and fundamental rights do not override these interests. It
may also become necessary to process your personal data for a legitimate
interest of a third party, such as through feedback during product sampling. We
will also rely on our legitimate interests for the proper administration of our
Website, and to manage our operations (for example, maintaining appropriate
records and databases).

As we are a workplace company, your personal email address shouldn’t be provided
to us. However, if you have provided us with your individual contact details
(including your personal email address), we will rely on your consent to send
you electronic communications in regards to our offers and discounts services
which you will be able to opt-in and opt-out. We will always provide you with an
option to opt out from future communications of this kind. See the “Direct
mailings” section below for more details.

Communications relating to our product sampling services will be sent to you in
order for us to carry out our business services, opting out of these
communications will result in potential closure of your account for this reason.
See the “Direct mailings” section below for more details.

We will only use your information for the purposes for which we collected it,
unless we reasonably consider that we need to use it for another reason and that
reason is compatible with the original purpose. If we need to use your
information for an unrelated purpose, we will notify you and we will explain the
legal basis which allows us to do so.

Please note that we may process your personal information without your knowledge
or consent, in compliance with the above rules, where this is required or
permitted by law.

4. Uses made of the information

We will use the information we receive from you to:
1. communicate with you in response to a specific action performed by you on our
Website, for example when you buy or redeem a benefit;
2. to provide you with support in using our Website;
3. to provide you with information about goods or services we, our partners or
selected third parties offer. For more details see “Direct Mailings” section;
4. to notify you about changes to our services, our terms and conditions of use
of the Website or this privacy policy; and
5. to ensure that content from our Website is presented in the most effective
manner for you and for your computer and/or your mobile device.

We will use the information we collect about your use of our Website:
1. to administer our Website for internal operations, including troubleshooting,
data analysis, testing, research, statistical and survey purposes;
2. to improve our Website to ensure that content is presented in the most
effective manner for you and for your computer and/or your mobile device;
3. to help us improve and personalise our services;
4. to allow you to participate in interactive features of our Website when you
choose to do so;
5. as part of our efforts to keep our Website safe and secure;
6. to measure or understand the effectiveness of advertising we serve to you and
others, and to deliver relevant advertising to you; and
7. to make suggestions and recommendations to you and other users of our Website
about goods or services that may interest you or them.

6. Disclosures of your Information

We do not sell or share your personal data with third parties for them to use
for marketing purposes without your consent.

We may allow our staff, consultants and/or external service providers acting on
our behalf, and our provider of payment services, to access and use your
personal data for the activities we have described above. We only permit them to
use it to deliver the relevant service, and if they apply an appropriate level
of security protection.

We will share your personal information with the following third parties:
• our agents and service providers;
• your employer or the relevant Product Sampling partner (where applicable)
• our regulators, including the Financial Conduct Authority;
• law enforcement agencies in connection with any investigation to help prevent
unlawful activity; and
• in the context of the possible sale or restructuring of our business.

We require third parties to respect the security of your data and to treat it in
accordance with the law. All our third-party service providers and other
entities in the group are required to take appropriate security measures to
protect your personal information. We do not allow our third-party service
providers to use your personal data for their own purposes. We only permit them
to process your personal data for specified purposes and in accordance with our
instructions.

We also reserve the right to disclose the information collected about you to our
professional advisors and/or if we, in good faith, believe it necessary to
protect the personal safety of users or the public.

We may share aggregated demographic information with our partners, clients and
advertisers. This is not linked to any personal information that can identify
any individual person.

We may partner with another party to provide specific services. When you sign up
for these services, we will share names or other contact information that is
necessary for the third party to provide these services.

These parties are not allowed to use any personally identifiable information
except for the purpose of providing these services. We may also use such
aggregated information and statistics for monitoring the Website usage in order
to help us develop the Website and our services and may provide such aggregate
anonymous information to third parties.

7. Links

The Website contains links to other websites. Please be aware that we are not
responsible or liable for the privacy practices of other websites. We encourage
you to be aware when you leave the Website and to read the privacy policies of
each website that collects personally identifiable information. This privacy
policy applies solely to information collected by us on the Website.

8. Direct mailings

We may occasionally send out newsletters, offers or alerts to our members and to
other business contacts. We may also wish to provide you with information about
special features of our Website or any other service or products we think may be
of interest to you.

Where required by the Data Protection Laws (for example, if you have provided
your personal contact information) we will send you such information only if you
have specifically elected to receive it. You can opt-out from receiving such
communications at any time – please see “Your rights” section below. From time
to time the Website may request information from you via surveys or contests.
Participation in these surveys or contests is completely voluntary and you,
therefore, have a choice whether or not to disclose this information.
Information requested may include contact information (such as name and shipping
address), and demographic information (such as postcode or age level). Contact
information will be used to notify the winners and award prizes. Survey
information will be used for purposes of monitoring or improving the use of and
satisfaction with this Website.

9. Keeping your data secure

We have put in place appropriate security measures to prevent your personal
information from being accidentally lost, used or accessed in an unauthorised
way, altered or disclosed. In addition, we limit access to your personal
information to those employees, agents, contractors and other third parties who
have a business need to know. They will only process your personal information
on our instructions and they are subject to a duty of confidentiality.

While we will use all reasonable efforts to safeguard your personal data, you
acknowledge that the use of the internet is not entirely secure and for this
reason, we cannot guarantee the security or integrity of any personal data that
are transferred via the internet. If you have any particular concerns about your
information, please contact us (see our contact details below).

We have put in place procedures to deal with any suspected data security breach
and will notify you and any applicable regulator of a suspected breach where we
are legally required to do so.

10. Transfers of your information out of the EEA

We may need to transfer your personal data outside the European Economic Area
(EEA), for example, if one of our suppliers or group companies is located
outside the EEA. We will ensure that any transfer of your data will be subject
to appropriate safeguards, such as a European Commission approved contract (if
appropriate) that will ensure you have appropriate remedies in the unlikely
event of a security breach.

11. Retention periods

We will only retain your personal information for as long as necessary to fulfil
the purposes we collected it for, including for the purposes of satisfying any
legal, accounting, or reporting requirements. To determine the appropriate
retention period for personal data, we consider the amount, nature, and
sensitivity of the personal data, the potential risk of harm from unauthorised
use or disclosure of your personal data, the purposes for which we process your
personal data and whether we can achieve those purposes through other means, and
the applicable legal requirements.

In some circumstances, we may anonymise your personal information so that it can
no longer be associated with you, in which case we may use such information
without further notice to you. Once you are no longer our customer, we will
retain and securely destroy your personal information in accordance with
applicable laws and regulations.

12. Your rights

Your duty to inform us of changes
It is important that the personal information we hold about you is accurate and
current. Please let your employer, Ambassador and/or us know if your personal
information changes during your relationship with us.
Your rights in connection with personal information
Under certain circumstances, by law, you have the right to:
1. Request access to your personal information (commonly known as a “data
subject access request”). This enables you to receive a confirmation from us as
to whether we process any of your personal information or not, and if this is
the case, to receive a copy of such personal information and to check that we
are lawfully processing it.
2. Request correction of the personal information that we hold about you. This
enables you to have any incomplete or inaccurate information we hold about you
corrected.
3. Request erasure of your personal information (often referred to as “the right
to be forgotten”). This enables you to ask us to delete or remove personal
information where there is no good reason for us continuing to process it. You
also have the right to ask us to delete or remove your personal information
where you have exercised your right to object to processing (see below).
4. Object to processing of your personal information where we are relying on a
legitimate interest (or those of a third party) and there is something about
your particular situation which makes you want to object to processing on this
ground.
5. Request the restriction of processing of your personal information. This
enables you to ask us to suspend the processing of personal information about
you, for example, if you want us to establish its accuracy or the reason for
processing it, or if we no longer need your data for our legitimate interests
but we need to hold some of it for the purpose of legal proceedings.
6. Request the transfer of your personal information to another party.
If you would like to exercise any of the above rights, please:
• email, call or write to us (see our contact details below);
• let us have proof of your identity and address (a copy of your driving licence
or passport and a recent utility or credit card bill). This is to allow us to
verify your identity and prevent disclosure to unauthorised third parties; and
• let us know the details of your request, for example by specifying the
personal data you want to access, the information that is incorrect and the
information with which it should be replaced.

Please note that if you request erasure, object to our processing of your
personal data or request the restriction of our processing of your personal data
we may not be able to provide our services and we may need to deactivate your
account on our Website.

You also have the right to ask us not to process your personal data for
marketing purposes. You can exercise your right to prevent such processing by
checking certain boxes on the forms we use to collect your data. You can also
exercise the right at any time by contacting us at: privacy@gemsatwork.co.uk.
You can always unsubscribe from our email communications at any time by
following the unsubscribe link in our email communications, or by updating your
email preferences on your profile on our Website.

13. Contact us or the ICO

If you have any concerns or complaints about our privacy activities, you can
contact us on privacy@gemsatwork.co.uk. You can also contact the Information
Commissioner’s Office on 0303 123 1113.
For more details about your rights under the Act, the rules we have to adhere to
in collecting and storing your information, and how you can check your data
records, please visit
https://www.gov.uk/data-protection/the-data-protection-act.

Version: 14 November 2019

COOKIES POLICY

COOKIES POLICY

This Cookies Policy explains how gemsatwork uses cookies and other tracking
technologies through our website http//:www.gemsatwork.com (our “Website”). This
Cookies Policy is to be read alongside our Privacy Policy which explains how we
use personal information. If you do not accept our use of cookies please disable
them following our guidance below.

What are web cookies?
Web cookies are small files that are placed on your computer or mobile device by
a website when you visit it. They contain details of your browsing history on
that website and distinguish you from other users. Cookies send data back to the
originating website on each subsequent visit or allow another website to
recognise the cookie. Cookies are useful because they allow a website to
recognise a user’s device and, for instance, remember your preferences and
generally improve your online user experience. Like most websites, we use
cookies.

Although this Cookies Policy refers to the general term “cookie”, which is the
main method used by this website to store information, the browser’s local
storage space is also used for the same purpose and we may use other tracking
technologies through this website such as web beacons. As a result, the
information included in this Cookie Policy is likewise applicable to all such
tracking technologies that we use.

You can find out more about cookies at http://www.allaboutcookies.org.

Why do we use cookies?
To let you do things on our Website – for example, cookies enable you to log in
to secure areas of our website.
To collect anonymous statistics – the information collected by cookies enables
us to improve the website through usage figures and patterns. For example, it is
really useful to see which pages of the website – and therefore which of our
services – are the most popular and how users are interacting with them.
To improve your experience of our website – for example, to prevent you having
to re-enter details when you have already done so, or by ensuring that users can
find what they are looking for easily.
Measuring how cost-effective our advertising is – we need to watch our
advertising spend carefully. Cookies are used to help us see how many people who
click our adverts go on to do something further and to help make advertising
content more relevant to your interests.

What type of cookies do we use?
Strictly necessary cookies. These are cookies that are required for the
operation of our Website. They include, for example, cookies that enable you to
log into secure areas of our Website.
Analytical/performance cookies. They allow us to recognise and count the number
of visitors and to see how visitors move around our Website when they are using
it. This helps us to improve the way our Website works, for example, by ensuring
that users are finding what they are looking for easily.
Functionality cookies. These are used to recognise you when you return to our
Website. This enables us to personalise our content for you, greet you by name
and remember your preferences.
Targeting cookies. These cookies record your visit to our Website, the pages you
have visited and the links you have followed. We will use this information to
make our Website and the advertising displayed on it more relevant to your
interests. We may also share this information (in an anonymised form) with third
parties for this purpose.
Please note that third parties (including, for example, advertising networks and
providers of external services like web traffic analysis services) may also use
cookies, over which we have no control. These cookies are likely to be
analytical/performance cookies or targeting cookies.

Website cookie acceptance
By clicking ‘don’t show this again button when you visited the website you have
consented to our use of cookies as updated from time to time. In particular, you
consent to cookies being stored on your computer and/or mobile device (unless
rejected or disabled by your browser).

Turning cookies off
Internet browsers normally accept cookies by default. However, most browsers let
you turn off either all or third-party cookies. What you are able to do depends
on which browser you are using. If you do not accept our use of cookies as set
out above, please set your browser to reject cookies. However, please be aware
that this may impair or limit your ability to use our website. The option to do
this is usually found in the options, settings or preferences menu of your
browser or mobile device.
You may opt-out of Google’s analytics cookies by visiting Google’s opt-out page
– https://tools.google.com/dlpage/gaoptout.

Click on the links below to find out how to change your cookie settings in:

Internet Explorer
Firefox
Chrome
Safari
Opera
iPhone and iPad
Samsung

Updating our Cookie Policy
We may update our use of cookies from time to time and consequently, we may
update this Cookies Policy. We, therefore, recommend that you check this Cookies
Policy regularly.

14 November 2019

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gemsatwork ltd © 2022 Reg No. 09786861, 8-9 Ship St, Brighton BN1 1AD