URL: https://secure.helpscout.net/satisfaction/672465917/record/7403073348/2/
Submission: On January 04 via manual from GB — Scanned from GB

Summary

This website contacted 4 IPs in 2 countries across 3 domains to perform 4 HTTP transactions. The main IP is 54.160.79.82, located in United States and belongs to AMAZON-AES, US. The main domain is secure.helpscout.net. The Cisco Umbrella rank of the primary domain is 121261.
TLS certificate: Issued by DigiCert EV RSA CA G2 on January 2nd 2024. Valid for: a year.
This is the only time secure.helpscout.net was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
2 54.160.79.82 14618 (AMAZON-AES)
1 13.32.23.64 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
4 4
Apex Domain
Subdomains
Transfer
2 helpscout.net
secure.helpscout.net — Cisco Umbrella Rank: 121261
6 KB
1 googleapis.com
ajax.googleapis.com — Cisco Umbrella Rank: 708
94 KB
1 cloudfront.net
dhmmnd775wlnp.cloudfront.net
7 KB
4 3
Domain Requested by
2 secure.helpscout.net secure.helpscout.net
1 ajax.googleapis.com secure.helpscout.net
1 dhmmnd775wlnp.cloudfront.net secure.helpscout.net
4 3

This site contains no links.

Subject Issuer Validity Valid
www.helpscout.com
DigiCert EV RSA CA G2
2024-01-02 -
2025-02-01
a year crt.sh
*.cloudfront.net
Amazon RSA 2048 M01
2023-10-10 -
2024-09-19
a year crt.sh
upload.video.google.com
GTS CA 1C3
2023-11-20 -
2024-02-12
3 months crt.sh

This page contains 1 frames:

Primary Page: https://secure.helpscout.net/satisfaction/672465917/record/7403073348/2/
Frame ID: 182788FDC0BA303162B8A8D9EAA33983
Requests: 5 HTTP requests in this frame

Screenshot

Page Title

Satisfaction Ratings

Detected technologies

Overall confidence: 100%
Detected patterns
  • /([\d.]+)/jquery(?:\.min)?\.js
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

Page Statistics

4
Requests

100 %
HTTPS

33 %
IPv6

3
Domains

3
Subdomains

4
IPs

2
Countries

109 kB
Transfer

119 kB
Size

1
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

4 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request /
secure.helpscout.net/satisfaction/672465917/record/7403073348/2/
3 KB
5 KB
Document
General
Full URL
https://secure.helpscout.net/satisfaction/672465917/record/7403073348/2/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.160.79.82 , United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-54-160-79-82.compute-1.amazonaws.com
Software
Apache /
Resource Hash
72ae987e059ce6c2f8dcf3ea86070805bd697adaad9d4c514a269b5ac3bf2565
Security Headers
Name Value
Content-Security-Policy default-src 'none'; connect-src 'self' 'unsafe-inline' app.getsentry.com *.sentry.io *.mixpanel.com https://grsm.io https://*.visualwebsiteoptimizer.com https://*.clarity.ms https://*.pusher.com *.olark.com olark-file-uploads.s3-us-west-1.amazonaws.com wss://ws-helpscout.pusher.com:* *.wistia.com *.akamaihd.net fg8vvsvnieiv3ej16jby.litix.io https://sentry.io https://www.google-analytics.com https://*.doubleclick.net https://bat.bing.com https://heapanalytics.com https://web.delighted.com *.facebook.com https://accounts.google.com/gsi/ *.hsenv.io/* *.hs-app-ui.pages.dev/* translate.googleapis.com docsapi.helpscout.net https://*.browser-intake-datadoghq.com stream.secure.helpscout.net d3hb14vkzrxvla.cloudfront.net helpscout.helpscoutdocs.com beaconapi.helpscout.net chatapi.helpscout.net *.helpscout.workers.dev; child-src 'self' blob: *.google.com fast.wistia.com fast.wistia.net *.g.doubleclick.net player.vimeo.com *.olark.com www.youtube.com www.loom.com share.getcloudapp.com https://accounts.google.com/gsi/ beacon-v2.helpscout.net; font-src 'self' 'unsafe-inline' data: fonts.gstatic.com d12wqas9hcki3z.cloudfront.net https://heapanalytics.com dhmmnd775wlnp.cloudfront.net; img-src * data: 'self' cid: https://heapanalytics.com; media-src 'self' 'unsafe-inline' 'self' blob: 'self' data: *.akamaihd.net embed.wistia.com embed-ssl.wistia.com *.olark.com dhmmnd775wlnp.cloudfront.net beacon-v2.helpscout.net; object-src 'self' www.youtube.com beacon-v2.helpscout.net; script-src 'self' 'unsafe-inline' 'unsafe-eval' *.getdrip.com *.optimizely.com t.co www.google-analytics.com *.google.com https://accounts.google.com/gsi/client ajax.googleapis.com www.googleadservices.com www.googletagmanager.com www.gstatic.com *.g.doubleclick.net https://*.pusher.com cdn.mxpnl.com https://snippet.growsumo.com https://*.visualwebsiteoptimizer.com https://*.clarity.ms js.hs-scripts.com js.hs-analytics.net js.hs-banner.com fast.wistia.com fast.wistia.net src.litix.io fg8vvsvnieiv3ej16jby.litix.io *.olark.com sentry.io app.getsentry.com connect.facebook.net signin.infusionsoft.com ct.capterra.com https://bat.bing.com https://*.licdn.com https://*.linkedin.com https://cdn.heapanalytics.com 'unsafe-inline' 'unsafe-eval' https://heapanalytics.com 'unsafe-inline' 'unsafe-eval' https://www.redditstatic.com d2yyd1h5u9mauk.cloudfront.net *.hsenv.io/* *.hs-app-ui.pages.dev/* https://d2qapr080mx9b.cloudfront.net dhmmnd775wlnp.cloudfront.net translate.googleapis.com d12wqas9hcki3z.cloudfront.net d33v4339jhl8k0.cloudfront.net beacon-v2.helpscout.net; style-src 'self' 'unsafe-inline' https://fonts.googleapis.com *.olark.com https://heapanalytics.com https://accounts.google.com/gsi/style dhmmnd775wlnp.cloudfront.net translate.googleapis.com d12wqas9hcki3z.cloudfront.net beacon-v2.helpscout.net; frame-src 'self' blob: *.google.com fast.wistia.com fast.wistia.net *.g.doubleclick.net player.vimeo.com *.olark.com www.youtube.com www.loom.com share.getcloudapp.com https://accounts.google.com/gsi/ beacon-v2.helpscout.net; worker-src blob: https://hs-app.local.hsenv.io https://secure.helpscout.net
Strict-Transport-Security max-age=63072000; includeSubDomains; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.129 Safari/537.36
accept-language
en-GB,en;q=0.9

Response headers

Cache-Control
no-store, no-cache, must-revalidate, no-cache, private
Connection
keep-alive
Content-Encoding
gzip
Content-Language
en-US
Content-Length
1238
Content-Security-Policy
default-src 'none'; connect-src 'self' 'unsafe-inline' app.getsentry.com *.sentry.io *.mixpanel.com https://grsm.io https://*.visualwebsiteoptimizer.com https://*.clarity.ms https://*.pusher.com *.olark.com olark-file-uploads.s3-us-west-1.amazonaws.com wss://ws-helpscout.pusher.com:* *.wistia.com *.akamaihd.net fg8vvsvnieiv3ej16jby.litix.io https://sentry.io https://www.google-analytics.com https://*.doubleclick.net https://bat.bing.com https://heapanalytics.com https://web.delighted.com *.facebook.com https://accounts.google.com/gsi/ *.hsenv.io/* *.hs-app-ui.pages.dev/* translate.googleapis.com docsapi.helpscout.net https://*.browser-intake-datadoghq.com stream.secure.helpscout.net d3hb14vkzrxvla.cloudfront.net helpscout.helpscoutdocs.com beaconapi.helpscout.net chatapi.helpscout.net *.helpscout.workers.dev; child-src 'self' blob: *.google.com fast.wistia.com fast.wistia.net *.g.doubleclick.net player.vimeo.com *.olark.com www.youtube.com www.loom.com share.getcloudapp.com https://accounts.google.com/gsi/ beacon-v2.helpscout.net; font-src 'self' 'unsafe-inline' data: fonts.gstatic.com d12wqas9hcki3z.cloudfront.net https://heapanalytics.com dhmmnd775wlnp.cloudfront.net; img-src * data: 'self' cid: https://heapanalytics.com; media-src 'self' 'unsafe-inline' 'self' blob: 'self' data: *.akamaihd.net embed.wistia.com embed-ssl.wistia.com *.olark.com dhmmnd775wlnp.cloudfront.net beacon-v2.helpscout.net; object-src 'self' www.youtube.com beacon-v2.helpscout.net; script-src 'self' 'unsafe-inline' 'unsafe-eval' *.getdrip.com *.optimizely.com t.co www.google-analytics.com *.google.com https://accounts.google.com/gsi/client ajax.googleapis.com www.googleadservices.com www.googletagmanager.com www.gstatic.com *.g.doubleclick.net https://*.pusher.com cdn.mxpnl.com https://snippet.growsumo.com https://*.visualwebsiteoptimizer.com https://*.clarity.ms js.hs-scripts.com js.hs-analytics.net js.hs-banner.com fast.wistia.com fast.wistia.net src.litix.io fg8vvsvnieiv3ej16jby.litix.io *.olark.com sentry.io app.getsentry.com connect.facebook.net signin.infusionsoft.com ct.capterra.com https://bat.bing.com https://*.licdn.com https://*.linkedin.com https://cdn.heapanalytics.com 'unsafe-inline' 'unsafe-eval' https://heapanalytics.com 'unsafe-inline' 'unsafe-eval' https://www.redditstatic.com d2yyd1h5u9mauk.cloudfront.net *.hsenv.io/* *.hs-app-ui.pages.dev/* https://d2qapr080mx9b.cloudfront.net dhmmnd775wlnp.cloudfront.net translate.googleapis.com d12wqas9hcki3z.cloudfront.net d33v4339jhl8k0.cloudfront.net beacon-v2.helpscout.net; style-src 'self' 'unsafe-inline' https://fonts.googleapis.com *.olark.com https://heapanalytics.com https://accounts.google.com/gsi/style dhmmnd775wlnp.cloudfront.net translate.googleapis.com d12wqas9hcki3z.cloudfront.net beacon-v2.helpscout.net; frame-src 'self' blob: *.google.com fast.wistia.com fast.wistia.net *.g.doubleclick.net player.vimeo.com *.olark.com www.youtube.com www.loom.com share.getcloudapp.com https://accounts.google.com/gsi/ beacon-v2.helpscout.net; worker-src blob: https://hs-app.local.hsenv.io https://secure.helpscout.net
Content-Type
text/html; charset=UTF-8
Date
Thu, 04 Jan 2024 08:34:00 GMT
Expires
Thu, 19 Nov 1981 08:52:00 GMT
Pragma
no-cache
Server
Apache
Strict-Transport-Security
max-age=63072000; includeSubDomains; preload
Vary
Accept-Encoding,User-Agent
X-Content-Type-Options
nosniff
X-Frame-Options
SAMEORIGIN
X-XSS-Protection
1; mode=block
satisfaction.css
dhmmnd775wlnp.cloudfront.net/f294c91185/css/newBrand/
19 KB
7 KB
Stylesheet
General
Full URL
https://dhmmnd775wlnp.cloudfront.net/f294c91185/css/newBrand/satisfaction.css
Requested by
Host: secure.helpscout.net
URL: https://secure.helpscout.net/satisfaction/672465917/record/7403073348/2/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.32.23.64 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-32-23-64.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
a141b02be2607b5ea4436ef3b07eca3b393f1bd6fe23c33e7147144773a53a56

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://secure.helpscout.net/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.129 Safari/537.36

Response headers

Date
Wed, 03 Jan 2024 21:11:29 GMT
Content-Encoding
gzip
Via
1.1 b25bc331cb2e5e7e25d9488f5ecdc940.cloudfront.net (CloudFront)
X-Amz-Cf-Pop
FRA56-C2
Age
40952
x-amz-server-side-encryption
AES256
Transfer-Encoding
chunked
X-Cache
Hit from cloudfront
Connection
keep-alive
x-amz-expiration
expiry-date="Sun, 07 Jul 2024 00:00:00 GMT", rule-id="NWRlNDE0NWEtNGI1My00NjYzLThkNDItOWZmMDMyZGMzYWVi"
Last-Modified
Wed, 03 Jan 2024 20:42:22 GMT
Server
AmazonS3
ETag
W/"13b7d3be4b8e0c245aefcdd0b110e364"
Vary
Accept-Encoding
Content-Type
text/css
X-Amz-Cf-Id
EqwgPECnbDY6t9qFdNMK4p1K_Yj8pdOy5_XeCmmCQ4dGBaBhiQvBRw==
jquery.min.js
ajax.googleapis.com/ajax/libs/jquery/1.11.1/
94 KB
94 KB
Script
General
Full URL
https://ajax.googleapis.com/ajax/libs/jquery/1.11.1/jquery.min.js
Requested by
Host: secure.helpscout.net
URL: https://secure.helpscout.net/satisfaction/672465917/record/7403073348/2/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:802::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
540bc6dec1dd4b92ea4d3fb903f69eabf6d919afd48f4e312b163c28cff0f441
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://secure.helpscout.net/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.129 Safari/537.36

Response headers

date
Sat, 30 Dec 2023 12:35:41 GMT
x-content-type-options
nosniff
age
417499
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/hosted-libraries-pushers
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
95786
x-xss-protection
0
last-modified
Tue, 03 Mar 2020 19:15:00 GMT
server
sffe
cross-origin-opener-policy
same-origin; report-to="hosted-libraries-pushers"
vary
Accept-Encoding
report-to
{"group":"hosted-libraries-pushers","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/hosted-libraries-pushers"}]}
content-type
text/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
public, max-age=31536000, stale-while-revalidate=2592000
accept-ranges
bytes
timing-allow-origin
*
expires
Sun, 29 Dec 2024 12:35:41 GMT
jquery.maxlength.min.js
secure.helpscout.net/js/lib/
1 KB
1 KB
Script
General
Full URL
https://secure.helpscout.net/js/lib/jquery.maxlength.min.js
Requested by
Host: secure.helpscout.net
URL: https://secure.helpscout.net/satisfaction/672465917/record/7403073348/2/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.160.79.82 , United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-54-160-79-82.compute-1.amazonaws.com
Software
Apache /
Resource Hash
5f091b623e3647bf99dca015d1a83af22bced095ded2ea3456b88d523491c309
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://secure.helpscout.net/satisfaction/672465917/record/7403073348/2/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.129 Safari/537.36

Response headers

Date
Thu, 04 Jan 2024 08:34:00 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=63072000; includeSubDomains; preload
Connection
keep-alive
Content-Length
657
X-XSS-Protection
1; mode=block
Last-Modified
Wed, 03 Jan 2024 20:52:56 GMT
Server
Apache
Vary
Accept-Encoding,User-Agent
X-Frame-Options
SAMEORIGIN
Content-Type
application/javascript
Content-Language
en-US
Cache-Control
max-age=31536000, public, must-revalidate
Accept-Ranges
bytes
Expires
Mon, 04 Mar 2024 08:34:00 GMT
truncated
/
2 KB
2 KB
Font
General
Full URL
data:truncated
Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
d892852175dac8c30025e8d423f516ffe8dbfdf1eabb872d07266a04b7be2852

Request headers

Referer
Origin
https://secure.helpscout.net
accept-language
en-GB,en;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.129 Safari/537.36

Response headers

Content-Type
application/x-font-ttf;charset=utf-8

Verdicts & Comments Add Verdict or Comment

5 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| documentPictureInPicture function| $ function| jQuery object| $buttons object| $rating

1 Cookies

Domain/Path Name / Value
secure.helpscout.net/ Name: PHPSESSID
Value: f3ecfab5a8f9875fdc6bc5fff99de0a3

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Content-Security-Policy default-src 'none'; connect-src 'self' 'unsafe-inline' app.getsentry.com *.sentry.io *.mixpanel.com https://grsm.io https://*.visualwebsiteoptimizer.com https://*.clarity.ms https://*.pusher.com *.olark.com olark-file-uploads.s3-us-west-1.amazonaws.com wss://ws-helpscout.pusher.com:* *.wistia.com *.akamaihd.net fg8vvsvnieiv3ej16jby.litix.io https://sentry.io https://www.google-analytics.com https://*.doubleclick.net https://bat.bing.com https://heapanalytics.com https://web.delighted.com *.facebook.com https://accounts.google.com/gsi/ *.hsenv.io/* *.hs-app-ui.pages.dev/* translate.googleapis.com docsapi.helpscout.net https://*.browser-intake-datadoghq.com stream.secure.helpscout.net d3hb14vkzrxvla.cloudfront.net helpscout.helpscoutdocs.com beaconapi.helpscout.net chatapi.helpscout.net *.helpscout.workers.dev; child-src 'self' blob: *.google.com fast.wistia.com fast.wistia.net *.g.doubleclick.net player.vimeo.com *.olark.com www.youtube.com www.loom.com share.getcloudapp.com https://accounts.google.com/gsi/ beacon-v2.helpscout.net; font-src 'self' 'unsafe-inline' data: fonts.gstatic.com d12wqas9hcki3z.cloudfront.net https://heapanalytics.com dhmmnd775wlnp.cloudfront.net; img-src * data: 'self' cid: https://heapanalytics.com; media-src 'self' 'unsafe-inline' 'self' blob: 'self' data: *.akamaihd.net embed.wistia.com embed-ssl.wistia.com *.olark.com dhmmnd775wlnp.cloudfront.net beacon-v2.helpscout.net; object-src 'self' www.youtube.com beacon-v2.helpscout.net; script-src 'self' 'unsafe-inline' 'unsafe-eval' *.getdrip.com *.optimizely.com t.co www.google-analytics.com *.google.com https://accounts.google.com/gsi/client ajax.googleapis.com www.googleadservices.com www.googletagmanager.com www.gstatic.com *.g.doubleclick.net https://*.pusher.com cdn.mxpnl.com https://snippet.growsumo.com https://*.visualwebsiteoptimizer.com https://*.clarity.ms js.hs-scripts.com js.hs-analytics.net js.hs-banner.com fast.wistia.com fast.wistia.net src.litix.io fg8vvsvnieiv3ej16jby.litix.io *.olark.com sentry.io app.getsentry.com connect.facebook.net signin.infusionsoft.com ct.capterra.com https://bat.bing.com https://*.licdn.com https://*.linkedin.com https://cdn.heapanalytics.com 'unsafe-inline' 'unsafe-eval' https://heapanalytics.com 'unsafe-inline' 'unsafe-eval' https://www.redditstatic.com d2yyd1h5u9mauk.cloudfront.net *.hsenv.io/* *.hs-app-ui.pages.dev/* https://d2qapr080mx9b.cloudfront.net dhmmnd775wlnp.cloudfront.net translate.googleapis.com d12wqas9hcki3z.cloudfront.net d33v4339jhl8k0.cloudfront.net beacon-v2.helpscout.net; style-src 'self' 'unsafe-inline' https://fonts.googleapis.com *.olark.com https://heapanalytics.com https://accounts.google.com/gsi/style dhmmnd775wlnp.cloudfront.net translate.googleapis.com d12wqas9hcki3z.cloudfront.net beacon-v2.helpscout.net; frame-src 'self' blob: *.google.com fast.wistia.com fast.wistia.net *.g.doubleclick.net player.vimeo.com *.olark.com www.youtube.com www.loom.com share.getcloudapp.com https://accounts.google.com/gsi/ beacon-v2.helpscout.net; worker-src blob: https://hs-app.local.hsenv.io https://secure.helpscout.net
Strict-Transport-Security max-age=63072000; includeSubDomains; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block