survey2.medallia.eu
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https://survey2.medallia.eu/?enthpd84rc2r2bv7px9pht
Submission: On May 19 via manual from BE — Scanned from DE
Submission: On May 19 via manual from BE — Scanned from DE
Form analysis
1 forms found in the DOMName: surveyform — POST /?enthpd84rc2r2bv7px9pht
<form name="surveyform" action="/?enthpd84rc2r2bv7px9pht" method="post"><!-- react-empty: 4 -->
<div><!-- react-empty: 6 --><input type="hidden" name="is_embedded" id="is_embedded" value="false">
<header>
<div class="progressbar_progressBar" role="progressbar" aria-label="Survey completion indicator" aria-valuenow="28" aria-valuemin="0" aria-valuemax="100">
<div class="progressbar_progressBarIndicator" style="width: 28%;"></div>
</div><a class="layout_skipNav" href="#content">Doorgaan naar artikel</a>
<div class="layout_layoutContainer">
<div class="layout_mainHeader layout_clearfix">
<div class="layout_mainHeaderLeft">
<h1 class="layout_invisibleTitle" tabindex="0" aria-label="Survey"></h1><img id="pageLogo" class="layout_logo" src="https://global.cdn.survey.medallia.com/ec6a6495a78ed6f242be569f14ec80b5d28dd4aa" alt="Page_logo">
</div>
<div class="layout_mainHeaderRight"></div>
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</div>
</header>
<div class="layout_layoutContainer"><input type="hidden" name="stay_main-pager" value="3"><input type="hidden" name="nodeId" value="survey2-fe7"><input type="hidden" name="ballotVer" value="37"><input type="hidden" name="currentPage"
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<div role="main" id="content" class="layout_layoutContainer layout_layoutContainer_fadeInUp">
<div class="layout_text textNode"><span>CONTACT MET Arval</span></div>
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<legend class="question_questionTitle" id="1"><span class="questionCaption">Heeft u contact gehad met een Arvalmedewerker?</span></legend>
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<div class="layout_answers longform_group"><!-- react-text: 34 --><!-- /react-text -->
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<legend class="question_questionTitle" id="2"><span class="questionCaption">Hoe tevreden bent u over het contact dat u had met Arval tijdens de afhandeling van uw schadevordering?</span></legend>
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<div aria-hidden="true" class="cell_cell anchor anchor_customStyles anchor_11column_na anchor_isJustified anchor_isOnFirstRow"><span id="anchor_2_0">Helemaal niet tevreden</span></div>
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<div class="layout_text textNode lnf_hide"><span>Hoe tevreden bent u over de kwaliteit van de dienstverlening door de medewerkers van ARVAL voor dit schadegeval?</span></div>
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<legend class="rowOption_hiddenAriaLegend">Reactievermogen van de medewerkers</legend>
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<div aria-hidden="true" class="cell_cell anchor anchor_customStyles anchor_11column_na anchor_isJustified anchor_isOnFirstRow"><span id="anchor_4_0">Helemaal niet tevreden</span></div>
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<div aria-hidden="true" class="cell_cell anchor anchor_customStyles anchor_11column_na anchor_isJustified anchor_isOnFirstRow"><span id="anchor_4_2">Uitermate tevreden</span></div>
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<div aria-hidden="true" class="cell_cell anchor anchor_customStyles rowOption_naAnchorContainer anchor_isNaOption anchor_isOnFirstRow"><span id="anchor_4_na">NA</span></div>
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hidden-name="onf_q_arval_contact_reactivity_scale11na">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">9</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_arval_contact_reactivity_scale11na_10"
aria-describedby="4 4_onf_q_arval_contact_reactivity_scale11na___r9fFer" aria-label="10 Uitermate tevreden" class="cellOption_input" data-mds-value="10" data-representative-value="10" value="10"
hidden-name="onf_q_arval_contact_reactivity_scale11na">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">10</span>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<div class="cell_cell rowOption_naSelectionContainer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_arval_contact_reactivity_scale11na_11" aria-describedby="" aria-label="NA"
class="cellOption_input" data-mds-value="11" data-representative-value="NA" value="11" hidden-name="onf_q_arval_contact_reactivity_scale11na">
<div aria-hidden="true" class="cellOption_indicatorContainer rowOption_naOption layout_answer cellOption_indicatorContainer_isNaOption"><span
class="indicatorRadio_indicatorRadioContainer cellOption_indicator_isRadio indicatorRadio"></span></div>
</div>
</div>
</div>
</fieldset>
<fieldset class="table_table rowOption_rowOptionContainer ratingGridRow">
<legend class="rowOption_hiddenAriaLegend">Hulpvaardigheid van de medewerkers</legend>
<div aria-hidden="true" class="row_row">
<div class="cell_cell rowOption_leftCaptionContainer"></div>
<div class="cell_cell rowOption_anchorsContainer">
<div class="table_table anchors table_table_hasFixedLayout">
<div class="row_row">
<div aria-hidden="true" class="cell_cell anchor anchor_customStyles anchor_11column_na anchor_isJustified"><span>Helemaal niet tevreden</span></div>
<div aria-hidden="true" class="cell_cell anchor anchor_customStyles anchor_11column_na anchor_isJustified"><span><em></em></span></div>
<div aria-hidden="true" class="cell_cell anchor anchor_customStyles anchor_11column_na anchor_isJustified"><span>Uitermate tevreden</span></div>
</div>
</div>
</div>
<div aria-hidden="true" class="cell_cell anchor anchor_customStyles rowOption_naAnchorContainer anchor_isNaOption"><span>NA</span></div>
</div>
<div class="row_row">
<div aria-hidden="true" class="cell_cell rowOption_leftCaptionContainer"><span id="4_onf_q_arval_contact_helpfulness_scale11na___bmCXLX" class="rowOption_topCaption">Hulpvaardigheid van de medewerkers</span></div>
<div class="cell_cell">
<div class="rowOption_selectionUnits">
<div class="table_table selectionBar_selectionBarContainer table_table_hasFixedLayout">
<div class="row_row">
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_arval_contact_helpfulness_scale11na_0"
aria-describedby="4 4_onf_q_arval_contact_helpfulness_scale11na___bmCXLX" aria-label="0 Helemaal niet tevreden" class="cellOption_input" data-mds-value="0" data-representative-value="0" value="0"
hidden-name="onf_q_arval_contact_helpfulness_scale11na">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">0</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_arval_contact_helpfulness_scale11na_1"
aria-describedby="4 4_onf_q_arval_contact_helpfulness_scale11na___bmCXLX" aria-label="1 Helemaal niet tevreden" class="cellOption_input" data-mds-value="1" data-representative-value="1" value="1"
hidden-name="onf_q_arval_contact_helpfulness_scale11na">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">1</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_arval_contact_helpfulness_scale11na_2"
aria-describedby="4 4_onf_q_arval_contact_helpfulness_scale11na___bmCXLX" aria-label="2" class="cellOption_input" data-mds-value="2" data-representative-value="2" value="2"
hidden-name="onf_q_arval_contact_helpfulness_scale11na">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">2</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_arval_contact_helpfulness_scale11na_3"
aria-describedby="4 4_onf_q_arval_contact_helpfulness_scale11na___bmCXLX" aria-label="3" class="cellOption_input" data-mds-value="3" data-representative-value="3" value="3"
hidden-name="onf_q_arval_contact_helpfulness_scale11na">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">3</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_arval_contact_helpfulness_scale11na_4"
aria-describedby="4 4_onf_q_arval_contact_helpfulness_scale11na___bmCXLX" aria-label="4" class="cellOption_input" data-mds-value="4" data-representative-value="4" value="4"
hidden-name="onf_q_arval_contact_helpfulness_scale11na">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">4</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_arval_contact_helpfulness_scale11na_5"
aria-describedby="4 4_onf_q_arval_contact_helpfulness_scale11na___bmCXLX" aria-label="5" class="cellOption_input" data-mds-value="5" data-representative-value="5" value="5"
hidden-name="onf_q_arval_contact_helpfulness_scale11na">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">5</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_arval_contact_helpfulness_scale11na_6"
aria-describedby="4 4_onf_q_arval_contact_helpfulness_scale11na___bmCXLX" aria-label="6" class="cellOption_input" data-mds-value="6" data-representative-value="6" value="6"
hidden-name="onf_q_arval_contact_helpfulness_scale11na">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">6</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_arval_contact_helpfulness_scale11na_7"
aria-describedby="4 4_onf_q_arval_contact_helpfulness_scale11na___bmCXLX" aria-label="7" class="cellOption_input" data-mds-value="7" data-representative-value="7" value="7"
hidden-name="onf_q_arval_contact_helpfulness_scale11na">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">7</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_arval_contact_helpfulness_scale11na_8"
aria-describedby="4 4_onf_q_arval_contact_helpfulness_scale11na___bmCXLX" aria-label="8" class="cellOption_input" data-mds-value="8" data-representative-value="8" value="8"
hidden-name="onf_q_arval_contact_helpfulness_scale11na">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">8</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_arval_contact_helpfulness_scale11na_9"
aria-describedby="4 4_onf_q_arval_contact_helpfulness_scale11na___bmCXLX" aria-label="9 Uitermate tevreden" class="cellOption_input" data-mds-value="9" data-representative-value="9" value="9"
hidden-name="onf_q_arval_contact_helpfulness_scale11na">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">9</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_arval_contact_helpfulness_scale11na_10"
aria-describedby="4 4_onf_q_arval_contact_helpfulness_scale11na___bmCXLX" aria-label="10 Uitermate tevreden" class="cellOption_input" data-mds-value="10" data-representative-value="10" value="10"
hidden-name="onf_q_arval_contact_helpfulness_scale11na">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">10</span>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<div class="cell_cell rowOption_naSelectionContainer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_arval_contact_helpfulness_scale11na_11" aria-describedby="" aria-label="NA"
class="cellOption_input" data-mds-value="11" data-representative-value="NA" value="11" hidden-name="onf_q_arval_contact_helpfulness_scale11na">
<div aria-hidden="true" class="cellOption_indicatorContainer rowOption_naOption layout_answer cellOption_indicatorContainer_isNaOption"><span
class="indicatorRadio_indicatorRadioContainer cellOption_indicator_isRadio indicatorRadio"></span></div>
</div>
</div>
</div>
</fieldset>
<fieldset class="table_table rowOption_rowOptionContainer ratingGridRow">
<legend class="rowOption_hiddenAriaLegend">Kennis van de medewerkers</legend>
<div aria-hidden="true" class="row_row">
<div class="cell_cell rowOption_leftCaptionContainer"></div>
<div class="cell_cell rowOption_anchorsContainer">
<div class="table_table anchors table_table_hasFixedLayout">
<div class="row_row">
<div aria-hidden="true" class="cell_cell anchor anchor_customStyles anchor_11column_na anchor_isJustified"><span>Helemaal niet tevreden</span></div>
<div aria-hidden="true" class="cell_cell anchor anchor_customStyles anchor_11column_na anchor_isJustified"><span><em></em></span></div>
<div aria-hidden="true" class="cell_cell anchor anchor_customStyles anchor_11column_na anchor_isJustified"><span>Uitermate tevreden</span></div>
</div>
</div>
</div>
<div aria-hidden="true" class="cell_cell anchor anchor_customStyles rowOption_naAnchorContainer anchor_isNaOption"><span>NA</span></div>
</div>
<div class="row_row">
<div aria-hidden="true" class="cell_cell rowOption_leftCaptionContainer"><span id="4_onf_q_arval_contact_knowledge_scale11na___1aObPh" class="rowOption_topCaption">Kennis van de medewerkers</span></div>
<div class="cell_cell">
<div class="rowOption_selectionUnits">
<div class="table_table selectionBar_selectionBarContainer table_table_hasFixedLayout">
<div class="row_row">
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_arval_contact_knowledge_scale11na_0"
aria-describedby="4 4_onf_q_arval_contact_knowledge_scale11na___1aObPh" aria-label="0 Helemaal niet tevreden" class="cellOption_input" data-mds-value="0" data-representative-value="0" value="0"
hidden-name="onf_q_arval_contact_knowledge_scale11na">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">0</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_arval_contact_knowledge_scale11na_1"
aria-describedby="4 4_onf_q_arval_contact_knowledge_scale11na___1aObPh" aria-label="1 Helemaal niet tevreden" class="cellOption_input" data-mds-value="1" data-representative-value="1" value="1"
hidden-name="onf_q_arval_contact_knowledge_scale11na">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">1</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_arval_contact_knowledge_scale11na_2"
aria-describedby="4 4_onf_q_arval_contact_knowledge_scale11na___1aObPh" aria-label="2" class="cellOption_input" data-mds-value="2" data-representative-value="2" value="2"
hidden-name="onf_q_arval_contact_knowledge_scale11na">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">2</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_arval_contact_knowledge_scale11na_3"
aria-describedby="4 4_onf_q_arval_contact_knowledge_scale11na___1aObPh" aria-label="3" class="cellOption_input" data-mds-value="3" data-representative-value="3" value="3"
hidden-name="onf_q_arval_contact_knowledge_scale11na">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">3</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_arval_contact_knowledge_scale11na_4"
aria-describedby="4 4_onf_q_arval_contact_knowledge_scale11na___1aObPh" aria-label="4" class="cellOption_input" data-mds-value="4" data-representative-value="4" value="4"
hidden-name="onf_q_arval_contact_knowledge_scale11na">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">4</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_arval_contact_knowledge_scale11na_5"
aria-describedby="4 4_onf_q_arval_contact_knowledge_scale11na___1aObPh" aria-label="5" class="cellOption_input" data-mds-value="5" data-representative-value="5" value="5"
hidden-name="onf_q_arval_contact_knowledge_scale11na">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">5</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_arval_contact_knowledge_scale11na_6"
aria-describedby="4 4_onf_q_arval_contact_knowledge_scale11na___1aObPh" aria-label="6" class="cellOption_input" data-mds-value="6" data-representative-value="6" value="6"
hidden-name="onf_q_arval_contact_knowledge_scale11na">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">6</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_arval_contact_knowledge_scale11na_7"
aria-describedby="4 4_onf_q_arval_contact_knowledge_scale11na___1aObPh" aria-label="7" class="cellOption_input" data-mds-value="7" data-representative-value="7" value="7"
hidden-name="onf_q_arval_contact_knowledge_scale11na">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">7</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_arval_contact_knowledge_scale11na_8"
aria-describedby="4 4_onf_q_arval_contact_knowledge_scale11na___1aObPh" aria-label="8" class="cellOption_input" data-mds-value="8" data-representative-value="8" value="8"
hidden-name="onf_q_arval_contact_knowledge_scale11na">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">8</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_arval_contact_knowledge_scale11na_9"
aria-describedby="4 4_onf_q_arval_contact_knowledge_scale11na___1aObPh" aria-label="9 Uitermate tevreden" class="cellOption_input" data-mds-value="9" data-representative-value="9" value="9"
hidden-name="onf_q_arval_contact_knowledge_scale11na">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">9</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_arval_contact_knowledge_scale11na_10"
aria-describedby="4 4_onf_q_arval_contact_knowledge_scale11na___1aObPh" aria-label="10 Uitermate tevreden" class="cellOption_input" data-mds-value="10" data-representative-value="10" value="10"
hidden-name="onf_q_arval_contact_knowledge_scale11na">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">10</span>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<div class="cell_cell rowOption_naSelectionContainer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_arval_contact_knowledge_scale11na_11" aria-describedby="" aria-label="NA"
class="cellOption_input" data-mds-value="11" data-representative-value="NA" value="11" hidden-name="onf_q_arval_contact_knowledge_scale11na">
<div aria-hidden="true" class="cellOption_indicatorContainer rowOption_naOption layout_answer cellOption_indicatorContainer_isNaOption"><span
class="indicatorRadio_indicatorRadioContainer cellOption_indicator_isRadio indicatorRadio"></span></div>
</div>
</div>
</div>
</fieldset>
<fieldset class="table_table rowOption_rowOptionContainer ratingGridRow">
<legend class="rowOption_hiddenAriaLegend">Voorgestelde oplossing</legend>
<div aria-hidden="true" class="row_row">
<div class="cell_cell rowOption_leftCaptionContainer"></div>
<div class="cell_cell rowOption_anchorsContainer">
<div class="table_table anchors table_table_hasFixedLayout">
<div class="row_row">
<div aria-hidden="true" class="cell_cell anchor anchor_customStyles anchor_11column_na anchor_isJustified"><span>Helemaal niet tevreden</span></div>
<div aria-hidden="true" class="cell_cell anchor anchor_customStyles anchor_11column_na anchor_isJustified"><span><em></em></span></div>
<div aria-hidden="true" class="cell_cell anchor anchor_customStyles anchor_11column_na anchor_isJustified"><span>Uitermate tevreden</span></div>
</div>
</div>
</div>
<div aria-hidden="true" class="cell_cell anchor anchor_customStyles rowOption_naAnchorContainer anchor_isNaOption"><span>NA</span></div>
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Doorgaan naar artikel CONTACT MET Arval Heeft u contact gehad met een Arvalmedewerker? * Ja * Neen Hoe tevreden bent u over het contact dat u had met Arval tijdens de afhandeling van uw schadevordering? Helemaal niet tevreden Uitermate tevreden NA 0 1 2 3 4 5 6 7 8 9 10 Hoe tevreden bent u over de kwaliteit van de dienstverlening door de medewerkers van ARVAL voor dit schadegeval? Reactievermogen van de medewerkers Helemaal niet tevreden Uitermate tevreden NA Reactievermogen van de medewerkers 0 1 2 3 4 5 6 7 8 9 10 Hulpvaardigheid van de medewerkers Helemaal niet tevreden Uitermate tevreden NA Hulpvaardigheid van de medewerkers 0 1 2 3 4 5 6 7 8 9 10 Kennis van de medewerkers Helemaal niet tevreden Uitermate tevreden NA Kennis van de medewerkers 0 1 2 3 4 5 6 7 8 9 10 Voorgestelde oplossing Helemaal niet tevreden Uitermate tevreden NA Voorgestelde oplossing 0 1 2 3 4 5 6 7 8 9 10 Communicatie Helemaal niet tevreden Uitermate tevreden NA Communicatie 0 1 2 3 4 5 6 7 8 9 10 Volgendeî ‚ Terug