www.britishairways.com
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95.101.150.76
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Submitted URL: http://click.crm.ba.com/?qs=3a5c4bfdce60bdaacf5cc8604ce58eea2ade4121efd55b3637c6b17e5b74d3f808456625e7189afa92eaf02d1235...
Effective URL: https://www.britishairways.com/en-gb/information/help-and-contacts?DM1_mktgCat=Email&DM1_MktgSubCat=2&DM1_Campaign=PRD_CCT_BLC_...
Submission: On April 16 via api from US — Scanned from GB
Effective URL: https://www.britishairways.com/en-gb/information/help-and-contacts?DM1_mktgCat=Email&DM1_MktgSubCat=2&DM1_Campaign=PRD_CCT_BLC_...
Submission: On April 16 via api from US — Scanned from GB
Form analysis
4 forms found in the DOMName: searchForm — GET https://www.britishairways.com/travel/searchba/public/en_gb
<form action="https://www.britishairways.com/travel/searchba/public/en_gb" class="search-form" name="searchForm" method="get">
<input spellcheck="false" autocapitalize="off" autocorrect="off" autocomplete="off" value="" id="headerSearch" class="header-search-input" name="p_search_text" type="text"><button aria-label="Search Button" class="search search-icon"
type="submit"><img alt="Search Button" src="/cms/global/assets/images/site/icon/header_search.svg"></button>
</form>
Name: modalLoginForm — POST https://www.britishairways.com/travel/loginr/public/en_gb
<form action="https://www.britishairways.com/travel/loginr/public/en_gb" method="post" name="modalLoginForm" id="modalLoginForm">
<div class="formPod">
<fieldset role="presentation">
<legend style="display:none;">Your account</legend>
<div id="logintr">
<label id="loginModalMembershipNumberLabel" for="membershipNumber">Email or username</label><input aria-labelledby="loginModalMembershipNumberLabel membershipNumberError" value="" data-button-label="Clear field" aria-required="true"
type="text" class="clear-input mfErrorMessage" id="membershipNumber" name="membershipNumber">
<div class="mfError" style="display: none;" role="alert">Please complete this field</div>
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<div id="pintr">
<label id="loginModalPasswordLabel" for="password">PIN or password</label><input aria-labelledby="loginModalPasswordLabel passwordError" value="" aria-required="true" name="password" type="password" class="clear-input mfErrorMessage"
id="password">
<div class="mfError" style="display: none;" role="alert">Please complete this field</div>
</div>
</fieldset>
</div>
<div class="loginButton">
<button class="button btn-primary btn primary" onclick="checkMFErrorsLogin()" type="submit" id="ecuserlogbutton">Log in</button>
</div>
<div class="forgotDetails">
<a href="https://www.britishairways.com/travel/forgottendetails/public/en_gb">Forgot your details?</a>
</div>
<input value="" name="Directional_Login" type="hidden"><input value="109001" name="eId" type="hidden">
</form>
Name: globalNavCheckinForm — POST https://www.britishairways.com/travel/managebooking/public/en_gb
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<legend style="display:none;">Manage My Booking</legend><input value="104510" class="navEventId" name="eId" type="hidden">
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<div class="field">
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<div class="row dual-form-button-row">
<button class="btn primary dual-form-button-mmb mmbSubmit" onclick="clickTracking(event, 'NAVBAR: MANAGE Find my booking Button')" type="submit">Find my booking</button><button class="btn primary dual-form-button-olci olciSubmit"
onclick="clickTracking(event, 'NAVBAR: MANAGE Online check-in Button')" type="submit">Online check-in</button>
</div>
</fieldset>
</form>
POST
<form id="fileUploadForm" enctype="multipart/form-data" method="post" target="fileUploadIframe"><input type="file" id="fileSelector" name="file" style="display: none;"><input name="filename" type="hidden"></form>
Text Content
By continuing to use ba.com you will be agreeing to the website Terms and Conditions and the Use of Cookies while using the website and our services. Please also read our Privacy Policy under which, to the extent stated, you consent to the processing of your personal data. Accept Skip to main content By using ba.com you agree to the use of cookies. Accept cookies and close this message. British Airways logo. Search for * * Log inLog in * Log in or Sign up for the Executive Club Use this form to log in to your account or to create an account for the British Airways executive club YOUR ACCOUNT Your account Email or username Please complete this field PIN or password Please complete this field Log in Forgot your details? SIGN UP BOOK FLIGHTS QUICKER, PAY WITH AVIOS AND EARN REWARDS AS AN EXECUTIVE CLUB MEMBER. Join the Executive ClubLog in to On Business Navigation openNavigation closedNavigation closed * Log inLog in * Discover * BA * About BA * BA Better World * The BA experience * Travel classes * What's new * On Business * Partners and alliances * EXECUTIVE CLUB * Join the Club * About the Club * About Avios * Collecting Avios * Spending Avios * Avios credit cards * FLIGHTS AND DESTINATIONS * Explore our destinations * Flights to New York * Flights to Los Angeles * Flights to San Francisco * Routes and timetables * Before you fly * Baggage essentials * Airport information * HOLIDAYS * Discover BA holidays * Holiday Finder * City breaks * All Inclusive holidays * Other holiday types * New York holidays * Dubai holidays * Tenerife holidays * OFFERS AND DEALS * Special offers * Find our cheapest flights * Last-minute deals * Planning ahead * EXTRAS * London airport hotels * Airport parking * Travel insurance * Meet and assist * Book * FLIGHTS * Book a flight * Book a flight with Avios * FLIGHTS AND MORE * Flight + Hotel * Flight + Car * Find a hotel * Hire a car * Book an experience * Manage * MY BOOKING * Manage My Booking Booking reference Last name of passenger Find my bookingOnline check-in * Flight status * Flight information * EXECUTIVE CLUB * Log in to my Executive Club * Join the Club * Help * CUSTOMER SUPPORT * Please visit our Help centre for more support if you have a question about your booking or flight. * Help centre * BOOKINGS * Delays, cancellations and refunds * Lost baggage * Vouchers * ASSISTANCE * Contacts and FAQs * Flight status * Disability and mobility assistance * Medical conditions and pregnancy * Travel assistance * Checking in and boarding * TRAVEL NEWS * Loading * More travel news Change country/region and languageUnited Kingdom - English * Home * * Information * Help and contacts Print this page * Share on Facebook. * Share on Twitter. * Share on LinkedIn. Skip to Navigation CONTACTS AND FAQS On this page you can: * Read and search our FAQs * Tell us about something using our online forms * Find contact information * Chat live with us Show allHide allshowhideexpandedcollapsed GOT A QUESTION? READ OUR FAQS Show all|Hide all Executive Club How do I claim missing Avios or Tier Points on flights or other purchases? When do my Avios expire? How can I stop them expiring? How do I reset my login details? How do I review and update my personal information? Baggage How much baggage can I check in? How much hand baggage can I carry on? What can I put in my hand baggage? How do I arrange to carry extra or overweight baggage? Bookings How can I choose my seats for a flight? How can I correct a mistake with one of the names in my booking? Can I change or cancel my booking? Getting ready to fly Do I need a visa for my journey? Does my passport need to be valid for a certain length of time after my trip? When should I check in? What ways can I check in? How do I check the entry requirements for my destination? Search all FAQs Show allHide allshowhideexpandedcollapsed GET HELP WITH SOMETHING Show all|Hide all If your flight is delayed or cancelled Get help to rearrange your travel plans. How we can help with delayed or cancelled flights Rebook and refund options Seating changes and refunds Make a claim for disruption expenses Lost or damaged baggage and lost property LOST OR DAMAGED BAGS * Report a missing or damaged bag or contents. * Check the status of a missing bag. * Claim baggage-related expenses or compensation. Get advice, links and contact details for lost and damaged bags LOST PROPERTY ON AN AIRCRAFT OR IN AN AIRPORT Contact the airport you were in or flying to when you lost your property. Lost property contacts Disability and mobility assistance PEOPLE REQUIRING DISABILITY OR MOBILITY ASSISTANCE If you need advice on travelling with a disability, making a new booking or getting a refund, you can speak to our Accessibility Team. Learn more about the types of assistance we offer - including wheelchairs If you have made a booking, you can request assistance in Manage My Booking Other travel assistance Travelling with children Children travelling alone Travelling while pregnant or with medical conditions, including advice for food allergy sufferers Transporting pets Cancel your booking BOOKINGS MADE DIRECTLY WITH BRITISH AIRWAYS If you need to cancel your booking, please log into Manage My Booking to see the options available to you. BOOKINGS MADE THROUGH A TRAVEL AGENT Please contact your travel agent directly to discuss your booking. Request duplicate receipts, proof of travel and other insurance documents If you booked directly with British Airways, use this form to request: * a duplicate receipt (e-tickets and other fees) * a ticket cost breakdown * proof that you travelled * proof that you didn't travel * proof that your flight was cancelled Please allow 48 hours from the time you made your booking before submitting your request. Receipt and document requests Making a complaint We're sorry your travel experience with us didn't meet your expectations. To make a new complaint or claim or follow up on an existing case, see our complaints and claims page. Complaints and claims Saying thank you Had a great experience and want to thank someone for it? We'll make sure your comments reach the right person. Say thank you to one of our team Show allHide allshowhideexpandedcollapsed CONTACT INFORMATION Show all|Hide all Executive Club enquiries You'll see the most relevant contact details for you if you are logged in to ba.com. Telephone numbers and addresses For the most relevant contact details, log in to your Executive Club account. On Business enquiries On Business is our loyalty programme for small to medium sized businesses. Telephone numbers, addresses and email Partner airline enquiries Should you need to contact one of our partner airlines please use the links below: American airlines Finnair Iberia Japan Airlines Qatar China Southern All other enquiries Telephone numbers and addresses Email form FIND US ON X You can also get in touch with us on X @British_Airways. footer navigation links * Help and contacts| * Accessibility and site help| * Website security| * Privacy policy| * Cookie policy| * Legal| * About BA| * Media Centre| * Customer Commitment| * Careers| * Sustainability| * Modern Slavery statement| * Iberia.com| * Holidays| * Tenerife holidays| * Flights| * Flights to Spain| * * * * * * © British Airways - all rights reserved WELCOME TO BRITISH AIRWAYS We use cookies to improve your experience on ba.com and show personalised content, depending on your settings. See our Privacy Policy for more. 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