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PROVIDE REMOTE IT SUPPORT WITH THE INDUSTRY’S MOST SECURE REMOTE ACCESS SOFTWARE
Schedule demo Start a free trial
Scalable Remote Access Software that works both for SMBs & Enterprise businesses
Start a free trial Schedule demo
AD Management & Process Automation One console to support your infrastructure
Start a free trial Schedule demo
Increase Help Desk Productivity Ticket Close Rates & Accuracy
Start a free trial Schedule demo
Powerful & Secure Sysadmin Tools Real-time Engine & Centralized Auditing
Start a free trial Schedule demo
DISCOVER GOVERLAN REACH
with this 3 minute video
ALLEVIATE YOUR HELP DESK PAIN POINTS WITH REMOTE HELP DESK SOFTWARE
LEARN HOW GOVERLAN REACH
CAN IMPROVE SOFTWARE DEPLOYMENT
Watch Now Watch Now
×
GOVERLAN REACH IS USED FOR
Remote
IT Support Systems
Management IT
MANAGEMENT MANAGED
SERVICE PROVIDERS Digital Signage
& Kiosks Support
GOVERLAN REACH REMOTE IT SUPPORT SOFTWARE SOLVES YOUR HELP DESK PAIN POINTS BY
INCREASING TICKET CLOSE RATES AND OVERALL HELP DESK PRODUCTIVITY.
GOVERLAN REACH REMOTE ADMIN SOFTWARE WORKS BEHIND THE SCENES TO INSTANTANEOUSLY:
* Reset a password
* Unlock an account
* Install a driver or device
* Add a printer
* Map a drive
* Install, repair a software
* Run & end a process
* Monitor performance
FOR YOUR MORE COMPLICATED CASES, YOU CAN REMOTE CONTROL:
* Quickly connecting to user sessions with fastConnect
* Inviting other operators to join a session and collaborate on resolution
* Learn more
MANAGE YOUR DESKTOP USERS AND IT INFRASTRUCTURE REMOTELY AND SECURELY. AUTOMATE
YOUR REPETITIVE SYSTEM ADMINISTRATION TASKS.
SAVE TIME AND IMPROVE EFFICIENCY WITH:
* Global configuration management
* Real-time monitoring, reporting and process automation
* Software deployment, patch management and Windows updates
* Password Management
* Remote control, SSH and Telnet access
* Secure access of desktops, servers, switches, and firewalls
* Active Directory administration and automation
* Bulk actions performed in 1 click
* Hardware & Software inventories
* User’s activities monitoring
* Learn more
MANAGE THE COMPLEXITY OF YOUR IT LANDSCAPE WITH A SCALABLE REMOTE ACCESS
SOFTWARE THAT WORKS BOTH FOR SMBS AND ENTERPRISE BUSINESSES.
GOVERLAN REACH OFFERS THE FOLLOWING BENEFITS:
* Lower cost of supporting IT infrastructure
* Auditing of technician actions
* Increased ticket close rates and overall technician productivity
* Support local and remote end-users and systems
* Increased compliance and security management
* Perform almost any Windows administration tasks remotely
* Compliance evaluation & remediation
* A solution to manage attended and unattended endpoints
* Affordable enterprise-class Remote Control
* Learn more
IMPROVE EFFICIENCY OF YOUR REMOTE IT SUPPORT AND ADMINISTRATION OPERATIONS.
SUPPORT STAND-ALONE USERS, WORKGROUPS, AND ENTIRE ACTIVE DIRECTORY SITES WITH
ENTERPRISE-CLASS REMOTE ACCESS SOFTWARE.
GOVERLAN REACH OFFERS THE FOLLOWING BENEFITS:
* Enterprise-class remote management and administration
* Entire sites and individual endpoints management without VPN
* On-demand support options for anyone, anywhere
* Increased ticket close rate and overall technician productivity
* Scalable pricing
* Small footprint, easy integration
* Auditing of technician actions
* Learn more
MANAGE YOUR ATM, POS, AND DIGITAL SIGNAGE SYSTEMS WITH SMARTER REMOTE SUPPORT
TOOLS.
GOVERLAN REACH PROVIDES:
* Remediates DSS fails without exposing the system’s desktop to the public view
* Enables users to perform visual verifications on multiple screens at once
* Allows console operators to schedule health measures to prevent future DSS
fails
* Audits systems, detects undesired activities and sends alerts
* Provides background systems management tools to minimize disruption
* Generates hardware & software inventories
* Offers advanced Remote Control features
* Is secure and Compliant
* Learn more
Schedule demo Start a free trial
WHY GOVERLAN REACH?
EMPOWERING THE GLOBAL IT ENVIRONMENT SINCE 1998. TRUSTED BY 13,000
CUSTOMERS AND MANAGING MORE THAN 3 MILLION DEVICES.
TRUSTED
ACROSS EVERY INDUSTRY
ENSURE SECURITY
Secure your organization and clients with an on-premises enterprise-class
solution, on-premises credential manager, and centralized auditing.
TAKE CONTROL
Get instant access to attended and unattended machines, no matter where they
are. Features like on-demand remote access, shadowing Citrix and Terminal
Services sessions, and performance monitoring help keep you on top of your IT
environment.
DELIVER UNPARALLELED SUPPORT
A range of powerful remote admin software tools will help you manage remote
users in the most secure environment. Multiple connection options allow you to
support users regardless of their network location and quickly resolve their
issues.
UNRIVALED SYSADMIN TOOLS
Active Directory management
Advanced Remote Control
Background Systems Management
IT Process Automation
IT Compliance & Endpoint Management
Software Deployment & Patch Management
Schedule demo Start a free trial
SECURE
BE IN TOTAL CONTROL
--------------------------------------------------------------------------------
On-premises implementation
(no external surface of attack)
--------------------------------------------------------------------------------
Enterprise-class authentication
--------------------------------------------------------------------------------
Internal password vault
--------------------------------------------------------------------------------
Centralized controls of client configuration and operator actions
--------------------------------------------------------------------------------
Centralized auditing of operator actions
POWERFUL
ALL THE FEATURES YOU NEED
--------------------------------------------------------------------------------
Quickly target the problem,
efficiently resolve issues
--------------------------------------------------------------------------------
Easy-to-use, robust features
--------------------------------------------------------------------------------
Endpoint management
anywhere in the world
--------------------------------------------------------------------------------
Zero-delay management engine
--------------------------------------------------------------------------------
Install in minutes
SCALABLE
DESIGNED FOR ALL ORGANIZATION
TYPES, LEVELS, AND SIZES
--------------------------------------------------------------------------------
Subscription based licenses
/ Pay as you grow
--------------------------------------------------------------------------------
No additional fee
for internal end points
--------------------------------------------------------------------------------
Minimal infrastructure
hardware requirements
--------------------------------------------------------------------------------
Global Presence Case Studies
Schedule demo Start a free trial
IT PROFESSIONALS GOVERLAN®
> Goverlan, unlike other solutions, offers real-time data. I can be remotely
> viewing a user's desktop before they are finished explaining the problem.
>
> Pekin Hospital
> With Goverlan we've increased our first-call resolution by 95%. In many cases
> we can also perform tasks in the background with minimal or no interruption to
> the user.
>
> Kingdon Capital
> The intuitive layout and design of the GUI makes learning Goverlan a simple
> task. We were 100% operational the same day we downloaded the trial
> installation. The only way it would have been easier is if someone was
> clicking “NEXT” for me.
>
> Asbury Automotive Group
> The most significant cost savings with Goverlan have been with travel
> avoidance and staff time. We're now able to remotely administer actions
> quicker and more efficiently and perform mass software updates with the simple
> click of a mouse or scheduled job in Goverlan.
>
> State of South Dakota, BIT
> Using Goverlan, we can troubleshoot at a fraction of the time – and the cost –
> everything from fixing printer issues right on the task manager, ... to
> pushing out OS rollouts countrywide, all right from one office.
>
> Córas Iompair Éireann
> The product is intuitive and just works… Though we rarely have had to contact
> support, when we have, we have had prompt response and resolution.
>
> Teltech Communications
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* Remote IT Support Software for help desk
* Sysadmin Tools
* Remote Access Software For IT Departments
* RMM Software for MSPs
* For Digital Signage & Kiosks
* Mobile Device Management
* Remote Desktop Support
* For Supporting WFH
*
Features
* What's New in Goverlan Reach 10
* Incident Management Automation
* Remote Control
* Background Systems Management
* Software Deployment
* Active Directory Management
* IT Process Automation
* Unattended Access
* IT Compliance
*
* Microsoft LAPS Support
* Smart Card Support
* Citrix® Ready
Why Us?
* Global Presence
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* TeamViewer Alternative
* LogMeIn Alternative
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Company
* About Us
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Legal
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* Software License & Support Agreement
* Open Source Software Disclosure
* End of Life
www.goverlan.com | © 2022 Goverlan, LLC. All rights reserved
Reviews
Goverlan Reviews on
Goverlan Reach
Review by User Les L
Found this at a conference and it's been a FANTASTIC tool
Ease of use and completeness of functionality. Love the Reach server. With the
Coronavirus changes in people working from home, this gave us the ability to
support personal computers.. more
Review by Hunter M
Great Product for HelpDesk!
The easy of patching, running programs, and the integration with multiple
ticketing systems more
Review by Jack T
Efficient Computer Management
I like having all the controls I need in one place - and for the integration
with Active Directory, it is a lot faster to use Goverlan than using Active
Directory directly more
Review by Wade M
GoverLAN Reach
GoverLAN is a great tool I use almost everyday at the office. It provides both
an in-depth look at our network and automation tools that allow us to streamline
routine IT processes. Their technical support team is fantastic as well more
Review by Derrick E
Great Low Cost Solution for Small, Medium or Large Organization
Love the fact the licensing is not based on end devices, instead on number of
technicians using the product. Make for a low cost solution for anyone. Great
features and they are always willing try to expand and grow the product. more
Read more reviews