www.telestream.net Open in urlscan Pro
143.204.215.44  Public Scan

Submitted URL: https://pages.telestream.net/e/693253/company-privacy-htm/325brn/1144414118?h=q4mFYpZKwuLdhDjx9-wYvg0gPRB4dd71bAxJXrNw3vg
Effective URL: http://www.telestream.net/company/privacy.htm
Submission: On January 24 via api from CH — Scanned from DE

Form analysis 4 forms found in the DOM

GET /search/searchRedirect.asp

<form class="form-search" method="get" action="/search/searchRedirect.asp" autocomplete="off" style="margin: auto;">
  <input class="searchSupport" type="text" name="addsearch" placeholder="Product Name" size="20" style="height: 32px; padding-left: 10px; width: 170px; border: 1px solid #FFF; border-radius: 0px; background-color: #009BDF; color: #FFF; float: left;">
  <button type="submit" style="height: 32px; background-color: #FFF; color: #009BDF; border: none; padding: 0px 10px 0px 10px; float: left;"><i class="fa fa-search"></i></button>
</form>

GET /search/search-results.htm

<form class="form-search" method="get" action="/search/search-results.htm" autocomplete="off" style="margin-top: 10px;">
  <input type="text" name="addsearch" placeholder="Search" size="20" style="height: 32px; padding-left: 10px; width: 200px; border: 1px solid #009BDF; border-radius: 0px; float: left;">
  <button type="submit" style="height: 32px; background-color: #009BDF; color: #FFF; border: none; padding: 0px 10px 0px 10px; float: left;"><i class="fas fa-search"></i></button>
</form>

GET /search/search-results.htm

<form class="form-search" method="get" action="/search/search-results.htm" autocomplete="off">
  <input type="text" name="addsearch" placeholder="Search" size="20" style="height: 32px; padding-left: 10px; width: 200px; border: 1px solid #009BDF; border-radius: 0px; float: left;">
  <button type="submit" style="height: 32px; background-color: #009BDF; color: #FFF; border: none; padding: 0px 10px 0px 10px; float: left;"><i class="fas fa-search"></i></button>
</form>

GET /search/searchRedirect.asp

<form class="form-search" method="get" action="/search/searchRedirect.asp" autocomplete="off" style="margin: auto;">
  <input class="searchSupport" type="text" name="addsearch" placeholder="Product Name" size="20" style="height: 32px; padding-left: 10px; width: 170px; border: 1px solid #FFF; border-radius: 0px; background-color: #009BDF; color: #FFF; float: left;">
  <button type="submit" style="height: 32px; background-color: #FFF; color: #009BDF; border: none; padding: 0px 10px 0px 10px; float: left;"><i class="fa fa-search"></i></button>
</form>

Text Content

Solutions Solutions

Solutions

Live & Studio Production
Post Production
Advertising
VOD
Content Management
Video Quality Monitoring


Case Study Highlights

DIVA & Vantage: M6
Vantage & Vantage Cloud Port: SXSW
GLIM: APTN
PRISM: Studio Hamburg MCI
Dynamic Audience Based Monitoring
iStreamPlanet: Winning Strategy
PRISM: Game Creek Video


Applications

4K Waveform Monitor
Archiving
Automated Content Assembly
Avid Integration
Cloud Services
DAI VOD Content Production
Distribution
Dynamic Ad Insertion Monitoring
Education Streaming
Facebook Live
HDR
Hybrid SDI and IP
Live IP Video Analysis
Monitoring ST2110 Networks
Netflix UHD Compliance
OTT Streaming
Post Production Ingest
PTP Timing Sources
Social Media Solutions
Video Transcoding
Video Monitoring in the Cloud
Worship Services Solutions

Products Products

Products A–Z

ARGUS
Aurora
CaptionMaker
ContentAgent
cPAR
Encoding.com
DIVA
GLIM
Inspect 2110
Inspector LIVE
iVMS ASM
Kumulate
Lightspeed Live Capture
Lightspeed Live Stream
Lightspeed Server
Medius
PLM
Post Producer
PRISM
Qualify
ScreenFlow
Sentry
Sentry Verify
Sherpa
Stanza
Surveyor ABR Active
Surveyor ABR Edge Client
Surveyor ABR Intra-CDN
Surveyor ABR Publishing
Surveyor TS
Switch
Sync Generators
Tempo
Timed Text Flip
Timed Text Speech
TrafficManager
Transcode
Transcode IPTV VOD
Transcode Multiscreen
Vantage
Vantage Cloud Port
Vidchecker
Video Test Solutions
VOD Producer | DAI
Waveform Monitors
Wirecast
Wirecast Gear
Wirecast Go

Media Processing & Workflow Automation

Vantage – Media processing platform
ContentAgent – Automated file-based workflow management
Lightspeed Server – GPU accelerated image processing
DIVA | Kumulate – Content storage management
TrafficManager – Ad ingest & management
CaptionMaker – Captioning & subtitling software
Stanza – Subscription-based captioning & subtitling software
Vidchecker | Aurora – File-based QC
GLIM – Play pro media in browser



Video Test & Synchronization

Video Test Solutions – Monitoring & measurement for broadcast applications
PRISM – Hybrid SDI & IP monitoring for live, post-production, QC
Waveform Monitors – SDI only monitoring for live, post, QC and engineering
Sync Generators & Reference Clock – SPG, TG, ECO products for SDI and IP timing
Inspect 2110 – Video monitoring for ST 2110



Video Quality Monitoring & Analytics

Video Quality Monitoring & Analytics
Management Systems
cPAR – Analytics & reporting
ARGUS – Centralized video quality monitoring & analysis
iVMS ASM – Real-time aggregation & correlation
PLM – Product deployment manager
Medius – Sentry manager
Monitoring Technologies
Inspector LIVE – In-depth content QoE monitoring
Sentry – High-volume content QoE monitoring
Surveyor ABR Publishing – ABR publishing monitoring
Surveyor ABR Intra-CDN – CDN performance monitoring
Surveyor ABR Active – ABR streaming QoE & QoS monitoring
Surveyor ABR Edge Client – ABR client session monitoring
Surveyor TS | Sentry Verify – Transport Stream QoS monitoring



Cloud Services

Cloud Services
Encoding.com – Processing VOD Content in the Cloud
Vantage Cloud Port – Power of Vantage. Simplicity of SaaS
Qualify – Automated quality control
Timed Text Speech – Auto-transcription



Production & Streaming

Wirecast – Live video streaming production
Wirecast Gear – Powerful, flexible live streaming out-of-the-box
Wirecast Go – Mobile live video streaming
ScreenFlow – Video editing & screen recording
Switch – Video player & encoder with inspection and correction



Enterprise Capture & Streaming

Lightspeed Live Capture – Enterprise-class live video capture
Lightspeed Live Stream – Enterprise-class live video streaming
Transcode Multiscreen – GPU accelerated multiscreen transcoding



Virtual Events & Video Hosting

Sherpa – High quality enterprise video hosting platform


Buy Buy

Media Processing &
Workflow Automation

Vantage
ContentAgent
Lightspeed Server
DIVA | Kumulate
TrafficManager
CaptionMaker
Stanza
Vidchecker | Aurora
GLIM



Video Test &
Synchronization

Video Test Solutions



Video Quality Monitoring &
Analytics

iQ Solutions

Cloud Services

Cloud Services
Vantage Cloud Port
Qualify
Timed Text Speech



Production & Streaming

Wirecast
Wirecast Gear
Wirecast Go
ScreenFlow
Switch



Discount Pricing Progams

Educational
Government
Non-profit

Virtual Events &
Video Hosting

Sherpa

Enterprise Capture &
Streaming

Lightspeed Live Capture
Lightspeed Live Stream
Transcode Multiscreen



Contact Telestream Sales

Media Processing & Workflow Automation
Video Test & Synchronization
Video Quality Monitoring & Analytics
Cloud Services
Production & Streaming
Closed Captioning
Regional Sales Teams



Telestream Resellers

Telestream Channel Information



  VIEW ALL BUY OPTIONS

Support Support

Which product would you like help with?




Media Processing & Workflow Automation

Vantage  Support | Download | Contact
ContentAgent  Support | Contact
Lightspeed Server  Support | Contact
DIVA  Support | Contact
Kumulate  Support | Contact
VOD Producer | DAI  Support | Contact
TrafficManager  Support | Download | Contact
Post Producer  Support | Download | Contact
Tempo  Support | Contact
Transcode IPTV VOD  Support | Contact
MacCaption  Support | Download | Contact | Reset License
CaptionMaker  Support | Download | Contact | Reset License
Stanza  Support | Download | Contact
Timed Text Flip  Support | Updates | Contact
Vidchecker  Support | Contact
Aurora  Support | Contact
GLIM  Support | Download | Contact



Video Test & Synchronization

Video Test Solutions  Support | Download | Contact
PRISM  Support | Download | Contact
Waveform Monitors  Support | Download | Contact
Sync Generators  Support | Download | Contact
MPEG Analyzers  Support | Download | Contact
Inspect 2110  Support | Contact



Video Quality Monitoring & Analytics

iQ Solutions  Support | Contact
Inspector LIVE  Support | Contact
Sentry  Support | Contact
Surveyor  Support | Contact



Cloud Services

Vantage Cloud Port  Support | Docs | Contact
Qualify  Support | Docs | Contact
Timed Text Speech  Support | Docs | Contact



Production & Streaming

Wirecast  Support | Download | Contact | Upgrade | Reset License
Wirecast Gear  Support | Download | Contact
Wirecast Go  Support | Download
ScreenFlow  Support | Download | Contact | Upgrade | Reset License
Switch  Support | Download | Contact | Upgrade | Reset License



Enterprise Capture & Streaming

Lightspeed Live  Support | Download | Contact
Transcode Multiscreen  Support | Contact



Virtual Events & Video Hosting

Sherpa  Support | Contact

  View All Support  License Reset Tool

Company Company

About Us

Leadership

Corporate Fact Sheet

Locations

News & Press

Press Releases

News Releases

Press Kit

Events

What's New at Telestream
Watch product demos. Meet with experts.
Telestream at IBC 2022
See what had Telestream’s booth buzzing

Careers

Open Positions

Customers

CSR Statement

Partners

Affiliates

Contact Us

Cloud Services

Cloud Login
Vantage Cloud Port
Qualify
Timed Text Speech


Account Login

Cloud Services
Email Sign-Up
Customer Center
Partner Portal
Support Portal

Contact Telestream Sales

Media Processing & Workflow Automation
Video Test & Synchronization
Video Quality Monitoring & Analytics
Cloud Services
Production & Streaming
Closed Captioning
Regional Sales Teams



Cloud Services

Cloud Login
Overview
Vantage Cloud Port
Qualify
Timed Text Speech


Account Login

Cloud Services
Email Sign-Up
Customer Center
Partner Portal
Support Portal

Contact Telestream Sales

Media Processing & Workflow Automation
Video Test & Synchronization
Video Quality Monitoring & Analytics
Cloud Services
Production & Streaming
Closed Captioning
Regional Sales Teams



SOLUTIONS SOLUTIONS

Solutions

Live & Studio Production
Post Production
Advertising
VOD
Content Management
Video Quality Monitoring


Case Study Highlights

DIVA & Vantage: M6
Vantage & Vantage Cloud Port: SXSW
GLIM: APTN
PRISM: Studio Hamburg MCI
Dynamic Audience Based Monitoring
iStreamPlanet: Winning Strategy
PRISM : Game Creek Video


Applications

4K Waveform Monitor
Archiving
Automated Content Assembly
Avid Integration
Cloud Services
DAI VOD Content Production
Distribution
Dynamic Ad Insertion Monitoring
Education Streaming
Facebook Live
HDR
Hybrid SDI and IP
Live IP Video Analysis
Monitoring ST2110 Networks
Netflix UHD Compliance
OTT Streaming
Post Production Ingest
PTP Timing Sources
Social Media Solutions
Video Transcoding
Video Monitoring in the Cloud
Worship Services Solutions


PRODUCTS PRODUCTS


PRODUCTS A–Z


ARGUS
CaptionMaker
ContentAgent
Encoding.com
cPAR
DIVA
GLIM
Inspect 2110
Inspector LIVE
iVMS ASM
Lightspeed Live Capture
Lightspeed Live Stream
Lightspeed Server
Kumulate
Medius
PLM
Post Producer
PRISM
Qualify
ScreenFlow
Sentry
Sentry Verify
Sherpa

Stanza
Surveyor ABR Active
Surveyor ABR Edge Client
Surveyor ABR Intra-CDN
Surveyor ABR Publishing
Surveyor TS
Switch
Sync Generators
Tempo
Timed Text Flip
Timed Text Speech
TrafficManager
Transcode
Transcode IPTV VOD
Transcode Multiscreen
Vantage
Vantage Cloud Port
Vidchecker
Video Test Solutions
VOD Producer | DAI
Waveform Monitors
Wirecast
Wirecast Gear
Wirecast Go


Media Processing & Workflow Automation

Vantage – Media processing platform
ContentAgent – Automated file-based workflow management
Lightspeed Server – GPU accelerated image processing
DIVA | Kumulate – Content storage management
TrafficManager – Ad ingest & management
CaptionMaker – Captioning & subtitling software
Stanza – Subscription-based captioning & subtitling software
Vidchecker | Aurora – File-based QC
GLIM – Play pro media in browser



Video Test & Synchronization

Video Test Solutions – Monitoring & measurement for broadcast applications
PRISM – Hybrid SDI & IP monitoring for live, post-production, QC
Waveform Monitors – SDI only monitoring for live, post, QC and engineering
Sync Generators & Reference Clock – SPG, TG, ECO products for SDI and IP timing
Inspect 2110 – Video monitoring for ST 2110



Video Quality Monitoring & Analytics

Video Quality Monitoring & Analytics
Management Systems
cPAR – Analytics & reporting
ARGUS – Centralized video quality monitoring & analysis
iVMS ASM – Real-time aggregation & correlation
PLM – Product deployment manager
Medius – Sentry manager
Monitoring Technologies
Inspector LIVE – In-depth content QoE monitoring
Sentry – High-volume content QoE monitoring
Surveyor ABR Publishing – ABR publishing monitoring
Surveyor ABR Intra-CDN – CDN performance monitoring
Surveyor ABR Active – ABR streaming QoE & QoS monitoring
Surveyor ABR Edge Client – ABR client session monitoring
Surveyor TS | Sentry Verify – Transport Stream QoS monitoring



Cloud Services

Cloud Services
Encoding.com – Processing VOD Content in the Cloud
Vantage Cloud Port – Power of Vantage. Simplicity of SaaS
Qualify – Automated quality control
Timed Text Speech – Auto-transcription



Production & Streaming

Wirecast – Live video streaming production
Wirecast Gear – Powerful, flexible live streaming out-of-the-box
Wirecast Go – Mobile live video streaming
ScreenFlow – Video editing & screen recording
Switch – Video player & encoder with inspection and correction



Enterprise Capture & Streaming

Lightspeed Live Capture – Enterprise-class live video capture
Lightspeed Live Stream – Enterprise-class live video streaming
Transcode Multiscreen – GPU accelerated multiscreen transcoding



Virtual Events & Video Hosting

Sherpa – High quality enterprise video hosting platform



BUY BUY

Media Processing &
Workflow Automation

Vantage
ContentAgent
Lightspeed Server
DIVA | Kumulate
TrafficManager
CaptionMaker
Stanza
Vidchecker | Aurora
GLIM



Video Test & Synchronization

Video Test Solutions



Video Quality Monitoring & Analytics

iQ Solutions

Cloud Services

Vantage Cloud Port
Qualify
Timed Text Speech



Virtual Events &
Video Hosting

Sherpa



Production & Streaming

Wirecast
Wirecast Gear
Wirecast Go
ScreenFlow
Switch



Discount Pricing Progams

Educational
Government
Non-profit



Enterprise Capture &
Streaming

Lightspeed Live Capture
Lightspeed Live Stream
Transcode Multiscreen



Contact Telestream Sales

Media Processing & Workflow Automation
Video Test & Synchronization
Video Quality Monitoring & Analytics
Cloud Services
Production & Streaming
Closed Captioning
Regional Sales Teams



Telestream Resellers

Telestream Channel Information



  VIEW ALL BUY OPTIONS

SUPPORT SUPPORT


WHICH PRODUCT WOULD YOU LIKE HELP WITH?





Media Processing & Workflow Automation

Vantage  Support | Download | Contact
ContentAgent  Support | Contact
Lightspeed Server  Support | Contact
DIVA  Support | Contact
Kumulate  Support | Contact
VOD Producer | DAI  Support | Contact
TrafficManager  Support | Download | Contact
Post Producer  Support | Download | Contact
Tempo  Support | Contact
Transcode IPTV VOD  Support | Contact
MacCaption  Support | Download | Contact | Reset License
CaptionMaker  Support | Download | Contact | Reset License
Stanza  Support | Download |Contact
Timed Text Flip  Support | Updates | Contact
Vidchecker  Support | Contact
Aurora  Support | Contact
GLIM  Support | Download | Contact



Video Test & Synchronization

Video Test Solutions  Support | Download | Contact
PRISM  Support | Download | Contact
Waveform Monitors  Support | Download | Contact
Sync Generators  Support | Download | Contact
MPEG Analyzers  Support | Download | Contact
Inspect 2110  Support | Contact



Video Quality Monitoring & Analytics

iQ Solutions  Support | Contact
Inspector LIVE  Support | Contact
Sentry  Support | Contact
Surveyor  Support | Contact



Cloud Services

Vantage Cloud Port  Support | Docs | Contact
Qualify  Support | Docs | Contact
Timed Text Speech  Support | Docs | Contact



Production & Streaming

Wirecast  Support | Download | Contact | Upgrade | Reset License
Wirecast Gear  Support | Download | Contact
Wirecast Go  Support | Download
ScreenFlow  Support | Download | Contact | Upgrade | Reset License
Switch  Support | Download | Contact | Upgrade | Reset License



Enterprise Capture & Streaming

Lightspeed Live  Support | Download | Contact
Transcode Multiscreen  Support | Contact



Virtual Events & Video Hosting

Sherpa  Support | Contact

 View All Support License Reset Tool


COMPANY COMPANY

About Us

Leadership

Corporate Fact Sheet

Locations

News & Press

Press Releases

News Releases

Press Kit

Events

What's New at Telestream
Watch product demos. Meet with experts.
Telestream at IBC 2022
See what had Telestream’s booth buzzing

Careers

Open Positions

Customers

CSR Statement

Partners

Affiliates

Contact Us

Main Locations Privacy Terms of Sale Terms of Service GDPR Information Cookie
Information Opt Out Policy CSR Statement
Main Locations Privacy Terms of Sale Terms of Service GDPR Information Cookie
Information Opt Out Policy CSR Statement


PRIVACY POLICY


PRIVACY POLICY


PRIVACY POLICY


TELESTREAM PRIVACY POLICY



Effective Date: January 1, 2020

Telestream, LLC ("Telestream") values your privacy. In this Privacy Policy
("Policy"), we describe how we collect, use, and disclose information that we
obtain about visitors to our websites including, but not limited to,
telestream.net, pandastream.com, gameshow.net, and subdomains, (collectively,
the "Site”) and the services available through our Site, and data collected
offline from European Union persons using our products and services
(collectively, the "Services").

By visiting the Site, or using any of our Services, you acknowledge that your
personal information will be handled as described in this Policy. Your use of
our Site or Services, and any dispute over privacy, is subject to this Policy.

The information we collect through the Site and Services is controlled by
Telestream LLC, which is headquartered in the United States at 848 Gold Flat
Road, Nevada City, California 95959, USA. If you contract with one of our EU
affiliated entities, then that entity also will be a controller of your data.


 * What Information Do We Collect About You and Why?
 * Information We Collect Directly From You
 * Information We Collect Automatically
 * How We Use Your Information
 * How We Share Your Information
 * Our Use of Cookies and Other Tracking Mechanisms
   
 * Third-Party Analytics
 * Third-Party Ad Networks
 * User Generated Content
 * Third-Party Links
 * Third Party APIs
 * Security of My Personal Information
 * Access To My Personal Information
 * What Choices Do I Have Regarding Use of My Personal Information?
 * Children Under 13
 * Information for EU Individuals
 * Contact Us
 * Changes to this Policy
 * Important Additional Privacy Information for California Residents




WHAT INFORMATION DO WE COLLECT ABOUT YOU AND WHY?

We may collect information about you directly from you and from third parties,
as well as automatically through your use of our Site or Services.




INFORMATION WE COLLECT DIRECTLY FROM YOU

Certain areas and features of our Site and Services require registration and/or
creation of a user account. Depending on what area of our Site or Services you
register for, you will be required to provide some or all of the following
information: your company name, name, address, phone number, email, username,
and password. We also may collect additional optional information from you,
including information about what products you are interested in, your software
version, CPU type, OS version, other system specific data, website URL, and
signature information. If you choose to purchase a product you will need to
provide your financial information to our payment processors, Avangate and
FastSpring; any such information will be governed by the Avangate and FastSpring
privacy policies.




INFORMATION WE COLLECT AUTOMATICALLY

We may automatically collect the following information about your use of our
Site or Services through cookies, web beacons, and other technologies: your
domain name; your browser type and operating system; web pages you view; links
you click; your IP address; the length of time you visit our Site and/or use our
Services; your device ID; and the referring URL, or the webpage that led you to
our Site. We may combine this information with other information that we have
collected about you, including, where applicable, your user name, name, and
other personal information. Please see the section Cookies and Other Tracking
Mechanisms below for more information.




HOW WE USE YOUR INFORMATION

We use your information, including your personal information, for the following
purposes:


 * To provide our Services to you, to communicate with you about your use of our
   Services, to respond to your inquiries, to fulfill your orders, and for other
   customer service purposes.
 * To tailor the content and information that we may send or display to you, to
   offer location customization, and personalized help and instructions, and to
   otherwise personalize your experiences while using the Site or our Services.
 * For marketing and promotional purposes. For example, we may use your
   information, such as your email address, to send you news and newsletters,
   special offers, and promotions, or to otherwise contact you about products or
   information we think may interest you. We also may use the information that
   we learn about you to assist us in advertising our Services on third party
   websites.
 * To better understand how users access and use our Site and Services, both on
   an aggregated and individualized basis, in order to improve our Site and
   Services and respond to user desires and preferences, and for other research
   and analytical purposes.
 * To administer surveys and questionnaires.
 * To administer our corporate customer contracts. For example, we will use a
   customer’s employee’s contact information to send our invoices or to send
   service communications to.
 * To comply with applicable legal or regulatory obligations, including as part
   of a judicial proceeding; to respond to a subpoena, warrant, court order, or
   other legal process; or as part of an investigation or request, whether
   formal or informal, from law enforcement or a governmental authority
 * To protect the safety, rights, property, or security of Telestream, our
   services, any third party, or the general public; to detect, prevent, or
   otherwise address fraud, security, or technical issues; to prevent or stop
   activity that Telestream, in its sole discretion, may consider to be, or to
   pose a risk of being, an illegal, unethical, or legally actionable activity;
   to use as evidence in litigation; to conduct audits; and to enforce this
   Policy or our Terms of Service.




HOW WE SHARE YOUR INFORMATION

We may share your information, including personal information, as follows:


 * Telestream Users. Your user name and any information that you post to any
   area on our Site, including, without limitation, reviews, comments, and text
   will be available to, and searchable by, all users of that area of our Site.
 * Affiliates. We may disclose the information we collect from you to our
   affiliates or subsidiaries; however, if we do so, their use and disclosure of
   your personally identifiable information will be subject to this Policy.
 * Service Providers. We may disclose the information we collect from you to
   third party vendors, service providers, contractors or agents who perform
   functions on our behalf.
 * Business Transfers. If we are acquired by or merged with another company, if
   substantially all of our assets are transferred to another company, or as
   part of a bankruptcy proceeding, we may transfer the information we have
   collected from you to the other company.
 * In Response to Legal Process. We also may disclose the information we collect
   from you in order to comply with the law, a judicial proceeding, court order,
   or other legal process, such as in response to a court order or a subpoena.
 * To Protect Us and Others. We also may disclose the information we collect
   from you where we believe it is necessary to investigate, prevent, or take
   action regarding illegal activities, suspected fraud, situations involving
   potential threats to the safety of any person, violations of our Terms of
   Service or this Policy, or as evidence in litigation in which Telestream is
   involved.
 * Aggregate and De-Identified Information. We may share aggregate or
   de-identified information about users with third parties for marketing,
   advertising, research or similar purposes.

We do not disclose or transfer your personal information to non-affiliated third
parties for direct marketing purposes without your prior written consent.




OUR USE OF COOKIES AND OTHER TRACKING MECHANISMS

For information on our use of cookies and other tracking mechanisms, please
refer to our Cookie Information web page (click here).


THIRD PARTY ANALYTICS

We use automated devices and applications, such as Google Analytics, to evaluate
usage of our Site. We also may use other analytic means to evaluate our
Services. We use these tools to help us improve our Services, performance, and
user experiences. These entities may use cookies and other tracking technologies
to perform their services. We do not share your personal information with these
third parties. To learn more about Google’s privacy practices, please review the
Google Privacy Policy at https://www.google.com/policies/privacy/. You can also
download the Google Analytics Opt-out Browser Add-on to prevent their data from
being used by Google Analytics at https://tools.google.com/dlpage/gaoptout.


EMAILS AND NEWSLETTERS

Emails we send you may include a tag that notifies us whether you have received
or opened the email, or clicked a link within the email. If you do not want us
to collect this information, you can opt out of receiving emails from use (links
in the emails provide opt out options).




THIRD-PARTY AD NETWORKS

We sometimes work with other third party companies who use tracking technologies
to serve ads on our behalf across the Internet. These companies may collect
information about your online interaction with us, including advertising.
Network advertisers are third parties that display advertisements based on your
visits to our Site as well as other websites. This enables us and these third
parties to target advertisements by displaying ads for products and services in
which you might be interested. Third party ad network providers, advertisers,
sponsors and/or traffic measurement services may use cookies, JavaScript, web
beacons (including clear GIFs), Flash LSOs and other technologies to measure the
effectiveness of their ads and to personalize advertising content to you. These
third party cookies and other technologies are governed by each third party’s
specific privacy policy, not this one. We may provide these third party
advertisers with information about your usage of our Site and our services, as
well as aggregate or non-personally identifiable information about visitors to
our Site and users of our service.

Third-Party Ad Networks. We use third parties such as network advertisers to
serve advertisements on third party websites or other media (e.g., social
networking platforms). This enables us and these third parties to target
advertisements to you for products and services in which you might be
interested. Third party ad network providers, advertisers, sponsors and/or
traffic measurement services may use cookies, JavaScript, web beacons (including
clear GIFs), Flash LSOs and other tracking technologies to measure the
effectiveness of their ads and to personalize advertising content to you. These
third party cookies and other technologies are governed by each third party’s
specific privacy policy, not this one. We may provide these third party
advertisers with information, including personal information, about you.

Users in the United States may opt out of many third party ad networks. For
example, you may go to the Digital Advertising Alliance (“DAA”) Consumer Choice
Page for information about opting out of interest-based advertising and their
choices regarding having information used by DAA companies. You may also go to
the Network Advertising Initiative (“NAI”) Consumer Opt-Out Page for information
about opting out of interest-based advertising and their choices regarding
having information used by NAI members. If you are a user in the European Union,
you may opt-out of certain third party cookies that we and other websites may
use for targeted advertising through the European Interactive Digital
Advertising Alliance (EDAA) Your Online Choices Page or www.aboutads.info.

Opting out from one or more companies listed on the DAA Consumer Choice Page,
the NAI Consumer Opt-Out Page, or the EDAA Your Online Choices Page will opt you
out from those companies’ delivery of interest-based content or ads to you, but
it does not mean you will no longer receive any advertising through our Site or
on other websites. You may continue to receive advertisements, for example,
based on the particular website that you are viewing (i.e., contextually based
ads). Also, if your browsers are configured to reject cookies when you opt out
on the DAA, NAI, or EDAA websites, your opt out may not be effective. Additional
information is available on the DAA’s website at www.aboutads.info or the NAI’s
website at www.networkadvertising.org.




USER GENERATED CONTENT

We invite you to post content on our Site (where applicable), including your
comments, pictures, and any other information that you would like to be
available on our Site. If you post content to publicly available areas of our
Site, all of the information that you post will be available to all visitors to
our Site users. If you post content to areas that require a log-in, all of the
information that you post will be available to registered users of that area. If
you post your own content on our Site or Services, your posting may become
public and Telestream cannot prevent such information from being used in a
manner that may violate this Policy, the law, or your personal privacy.




THIRD-PARTY LINKS

Our Site and Services may contain links to third party websites. Any access to
and use of such linked websites is not governed by this Policy, but instead is
governed by the privacy policies of those third party websites. We are not
responsible for the information practices of such third party websites.




THIRD PARTY APIS

 * ScreenFlow, Wirecast, and Wirecast GO makes use of YouTube API Services
   * Google Privacy Policy
 * Users can revoke access to their data via the Google security settings page
   at https://security.google.com/settings/security/permissions
 * These applications make use of the following API functions:
   * View and manage your videos and playlists
   * View and manage your YouTube activity, including posting public comments
   * See, edit and delete your videos, playlists and subscriptions, rate videos,
     as well as post, edit or delete your comments and captions.




SECURITY OF MY PERSONAL INFORMATION

We have implemented commercially reasonable precautions to protect the
information we collect from loss, misuse, and unauthorized access, disclosure,
alteration, and destruction. Please be aware that despite our best efforts, no
data security measures can guarantee 100% security.

You should take steps to protect against unauthorized access to your password,
phone, and computer by, among other things, signing off after using a shared
computer, choosing a robust password that nobody else knows or can easily guess,
and keeping your user name and password private. We are not responsible for any
lost, stolen, or compromised passwords or for any activity on your account via
unauthorized password activity.




ACCESS TO MY PERSONAL INFORMATION

You may modify personal information that you have submitted by logging into your
account and updating your information or by contacting us using the contact
information provided below. Please note that copies of information that you have
updated, modified, or deleted may remain viewable in cached and archived pages
of the Site for a period of time.

If you are a resident of the European Union, please see the Information for EU
Individuals section below for additional information on accessing your
information and other legal rights available to you under European Union law.

If you are a Nevada resident who would like to make a personal data request,
please click here:

Nevada Resident Data Request Form




WHAT CHOICES DO I HAVE REGARDING USE OF MY PERSONAL INFORMATION?

We may send periodic promotional or informational emails to you. You may opt-out
of such communications by following the opt-out instructions contained in the
email. Please note that it may take up to 10 business days for us to process
opt-out requests. If you opt-out of receiving emails about recommendations or
other information we think may interest you, we may still send you emails about
your account or any Services you have requested or received from us.




CHILDREN UNDER 13

Our Services are not designed for children under 13. If we discover that a child
under 13 has provided us with personal information, we will delete such
information from our systems.




INFORMATION FOR EU INDIVIDUALS

When we act as Data Controller: If we process your personal information in our
capacity as a data controller, the following applies:

We collect, use, and share your personal information where we are satisfied that
we have an appropriate legal basis to do this. This may be because:

 * Our use of your personal information is necessary to perform a contract or
   take steps to enter into a contract with you (for example when you choose to
   purchase software from us); or
 * Our use of your personal information is in our legitimate interest as a
   commercial organization (for example in order to make improvements to our
   products and services and to provide you with information you request); you
   have a right to object to processing as explained in the section below titled
   Your Legal Rights;
 * Our use of your personal information is necessary to comply with a relevant
   legal or regulatory obligation that we have (for example, where we are
   required to disclose personal information to a court); or
 * Our use of your personal information is in accordance with your consent (for
   example, when your consent to the receipt of marketing communications is
   required by local law.

If you would like to find out more about the legal bases on which we process
personal information, please contact us using the details below.

Your Legal Rights. Subject to certain exemptions, and in some cases dependent
upon the processing activity we are undertaking, European Union individuals have
certain rights in relation to your personal information:

Right to access, correct, and delete your personal information:You have the
right to request access to the personal information that we hold about you
and:(a) the source of your personal information; (b) the purposes, legal basis
and methods of processing; (c) the data controller’s identity; and (d) the
entities or categories of entities to whom your personal information may be
transferred.

You also have the right to request that we delete your information.

We are not required to comply with your request to erase personal information if
the processing of your personal information is necessary for compliance with a
legal obligation or for the establishment, exercise, or deference of legal
claims.

Right to restrict the processing of your personal information: You have the
right to restrict the use of your personal information when (i) you contest the
accuracy of the data; (ii) the use is unlawful but you do not want us to erase
the data; (iii) we no longer need the personal information for the relevant
purposes, but we require it for the establishment, exercise, or defense of legal
claims; or (iv) you have objected to our personal information use justified on
our legitimate interests verification as to whether we have a compelling
interest to continue to use your data.

We can continue to use your personal information following a request for
restriction, where:

 * we have your consent; or
 * to establish, exercise or defend legal claims; or
 * to protect the rights of another natural or legal person.

Right to data portability: To the extent that we process your information (i)
based on your consent or under a contract; and (ii) through automated means, you
have the right to receive such personal information in a structured, commonly
used, machine-readable format, or you can ask to have it transferred directly to
another data controller.

Right to object to the processing of your personal information: You can object
to any processing of your personal information which has our legitimate
interests as its legal basis, if you believe your fundamental rights and
freedoms outweigh our legitimate interests. If you raise an objection, we have
an opportunity to demonstrate that we have compelling legitimate interests which
override your rights and freedoms.

Right to obtain a copy of personal information safeguards used for transfers
outside your jurisdiction: You can ask to obtain a copy of, or reference to, the
safeguards under which your personal information is transferred outside of the
EEA.

Right to lodge a complaint with your local supervisory authority: You have a
right to lodge a complaint with your local supervisory authority if you have
concerns about how we are processing your personal information.

We ask that you please attempt to resolve any issues with us first, although you
have a right to contact your supervisory authority at any time.

How to Exercise Your Rights: If you would like to exercise any of the rights
described above, please send us a request to gdpr@telestream.net. In your
message, please indicate the right you would like to exercise and the
information that you would like to access, review, correct, or delete.

We may ask you for additional information to confirm your identity and for
security purposes, before disclosing the personal information requested to you.
We reserve the right to charge a fee where permitted by law, for instance if
your request is manifestly unfounded or excessive. We may not always be able to
fully address your request, for example if it would impact the duty of
confidentiality we owe to others, or if we are legally entitled to deal with the
request in a different way.

If we process your information as a Data Processor:For certain activities where
we provide services to our customers, we act only on the instruction of those
corporate customers. In those situations, the corporate customer is the Data
Controller for that purpose. Where we process your data in our capacity as a
data processor on behalf of the Data Controller, the processing of your data
will not be governed by this Policy, but you can contact the customer directly
to learn about their processing of your information and to exercise your rights,
or we will forward your request directly to our corporate customers.

Cross-border Transfer of Information. Telestream generally maintains servers and
systems in the United States hosted by third party service providers. We also
may subcontract the processing of your data to, or otherwise share your data
with, other third parties in the United States or countries other than your
country of residence. As a result, where the personal information that we
collect through the Site, Services, or in connection with providing services to
or administering our relationship with a corporate customer is transferred to
and processed in the United States or anywhere else outside the European
Economic Area (EEA) for the purposes described above, we will take steps to
ensure that the information receives the same level of protection as if it
remained within the EEA, including entering into data transfer agreements, using
the EU Commission approved Standard Contractual Clauses, or by relying on
certification schemes such as the EU - US Privacy Shield. You have a right to
details of the mechanisms under which your data is transferred outside the EEA.




CONTACT US

If you have questions about the privacy aspects of our Services or would like to
make a complaint, please contact us using the Opt-out Links on our emails and
newsletters or in any of the following ways.

Telephone:  530-470-1300

Fax:  530-470-1301

Email:   info@telestream.net




CHANGES TO THIS POLICY

This Policy is current as of the Effective Date set forth above. We may change
this Policy from time to time, so please be sure to check back periodically. We
will post any changes to this Policy on our Site. If we make any changes to this
Policy that materially affect our practices with regard to the personal
information we have previously collected from you, we will endeavor to provide
you with notice in advance of such change by highlighting the change on our
Site.

If you own a Telestream product, visit our Support Center for the latest
software updates and product information.




IMPORTANT ADDITIONAL PRIVACY INFORMATION FOR CALIFORNIA RESIDENTS

In this section, we provide information for California residents, as required
under California privacy laws, including the California Consumer Privacy Act
(“CCPA”), which requires that we provide California residents certain specific
information about how handle their personal information, whether collected
online or offline. Under the CCPA, “personal information” is any information
that identifies, relates to, describes, is reasonably capable of being
associated with, or could reasonably be linked, directly or indirectly, with a
particular California resident or household. It does not include publicly
available data as defined by the CCPA. This section does not address or apply to
our handling of publicly available information made lawfully available by state
or federal governments or other personal information that is subject to an
exemption under Section 1798.145(c) – (f) of the CCPA.

Except for the Right to Opt-out (see “Right to Opt-out of Sale of Personal
Information”) and the Right of Non-Discrimination (see “Incentives and
Discrimination”), this section does not apply to California residents with whom
we transact or communicate solely in the context of providing or receiving a
product or service to or from a company that employs such residents or engages
such residents as contractors. This section also does not apply to personal
information we collect about job applicants, independent contractors, or current
or former full-time, part-time and temporary employees and staff, officers,
directors or owners of Telestream or any affiliated entities.

Categories of Personal Information that We Collect, Disclose, and Sell

The list below sets out generally the categories of personal information (as
defined by the CCPA) about California residents that we collect. Except as
described below, we do not sell your personal information or disclose it to
third parties for a business purpose. We may disclose each of these categories
of personal information to our service providers, who are not permitted to use
your personal information except as necessary for performing services on our
behalf. We collect these categories of personal information from the sources
described in the What Information Do We Collect About You and Why section above,
and for the purposes described in the How We Use Your Information section above.
Our collection, use and disclosure of personal information about a California
resident will vary depending upon the circumstances and nature of our
interactions or relationship with such resident.

Please note that the CCPA defines the term “sale” very broadly to include any
exchange of data for consideration of any kind, not simply selling your data for
monetary compensation. Depending upon the circumstances, “sale” could include
providing your data to an entity to assist us with targeted advertising
purposes.

Telestream collects the following categories of personal information:

Categories of personal information Do we collect? Do we disclose for a business
purpose(s) Do we sell? Name, Contact Information and other Identifiers:
Identifiers such as a real name, alias, address, unique personal identifier,
online identifier, Internet Protocol (IP) address, email address, account name,
social security number, driver’s license number, passport number, or other
similar identifiers. Yes No No Customer Records: Paper and electronic customer
records containing personal information, such as name, signature, physical
characteristics or description, address, telephone number, education, current
employment, employment history, social security number, passport number,
driver’s license or state identification card number, insurance policy number,
bank account number, credit card number, debit card number, or any other
financial or payment information, medical information, or health insurance
information. Yes No No Protected Classifications: Characteristics of protected
classifications under California or federal law such as race, color, sex, age,
religion, national origin, disability, citizenship status, and genetic
information. No No No Purchase History and Tendencies: Commercial information
including records of personal property, products or services purchased,
obtained, or considered, or other purchasing or use histories or tendencies. No
No No Biometric Information: Physiological, biological or behavioral
characteristics that can be used alone or in combination with each other to
establish individual identity, including DNA, imagery of the iris, retina,
fingerprint, faceprint, hand, palm, vein patterns, and voice recordings,
keystroke patterns or rhythms, gait patterns or rhythms, and sleep, health, or
exercise data that contain identifying information. No No No Usage Data:
Internet or other electronic network activity information, including, but not
limited to, browsing history, clickstream data, search history, and information
regarding a resident’s interaction with an internet website, application, or
advertisement, including access logs and other activity information related to
your use of any Telestream websites, applications or other online services. Yes
No No Geolocation Data: Precise geographic location information about a
particular individual or device. No No No Audio, Video and other Electronic
Data: Audio, electronic, visual, thermal, olfactory, or similar information such
as, CCTV footage, photographs, and call recordings and other audio recording
(e.g., recorded meetings and webinars). No No No Professional or
employment-related information: Employment history, qualifications, licensing,
disciplinary record. No No No Education Information: Information about education
history or background that is not publicly available personally identifiable
information as defined in the federal Family Educational Rights and Privacy Act
(20 U.S.C. section 1232g, 34 C.F.R. Part 99). No No No Profiles and Inferences:
Inferences drawn from any of the information identified above to create a
profile reflecting a resident’s preferences, characteristics, psychological
trends, predispositions, behavior, attitudes, intelligence, abilities, or
aptitudes. No No No


California Consumer Rights

California law grants consumers certain rights and imposes restrictions on
particular business practices as set forth below. California consumers have the
right to request that we disclose what personal information we collect, use,
disclose, and sell about you.



Right to Opt-out of Sale of Personal Information (“Do Not Sell”). California
residents have the right to opt-out of our sale of their personal information.
We do not sell your personal information.

Requests for Copy, Deletion and Right to Know. Subject to certain exceptions,
California consumers have the right to make the following requests, at no
charge, up to twice every 12 months. Please see Submitting Requests [LINK to
section below “Submitting Requests”] for instructions about how to exercise your
rights:

Deletion: the right to request deletion of personal information that we have
collected about you, subject to certain exemptions.

Copy: the right to request a copy of the specific pieces of personal information
that we have collected about you in the prior 12 months.

Right to Know (Collection): Where we have collected personal information about
you, the right to request that we disclose certain information about how we have
handled your personal information in the prior 12 months, including: the
categories of personal information collected; categories of sources of personal
information; business and/or commercial purposes for collecting and selling your
personal information; and the categories of third parties/with whom we have
disclosed or shared your personal information.

Right to Know (Disclosure and Sale): Where we have sold or disclosed for a
business purpose your personal information, the right to request that we
disclose certain information about how we have handled your personal information
in the prior 12 months, including: the categories of personal information
collected; categories of third parties to whom your personal information has
been sold and the specific categories of personal information sold to each
category of third party; categories of third parties to whom personal
information has been disclosed; and the categories personal information that we
have disclosed or shared with a third party for a business purpose.

Submitting Requests. You can exercise your right by:

 * Clicking here: https://itwebapi.telestream.net/privacy/californiasplash
 * Contacting us at 888-305-0830 (toll free)
 * Emailing us at: privacy@telestream.net

When you submit your request, we will take steps to attempt to verify your
identity. We will seek to match the information in your request to the personal
information we maintain about you. As part of our verification process, we may
ask you to submit additional information, use identity verification services to
assist us, or if you have created an account on our website or mobile app, we
may ask you to sign in to your account as part of our identity verification
process. Please understand that, depending on the type of request you submit, to
protect the privacy and security of your personal information, we will only
complete your request where we are satisfied that we have verified your identity
to an appropriate degree of certainty.



Incentives and Discrimination. The CCPA prohibits discrimination against
California consumers for exercising their rights under the CCPA and imposes
requirements on any financial incentives offered to California consumers related
to their personal information.

Discrimination: if consumers exercise their rights under the CCPA, businesses
may not discriminate against them including by denying or providing a different
level or quality of goods or services or charging or suggesting that a business
will charge different prices or rates or impose penalties, unless doing so is
reasonably related to the value provided to the consumer by the consumer’s data.

Disclosure of Incentives: if businesses offer any financial incentives for the
collection, sale or deletion of their personal information, consumers have the
rights to be notified of any financial incentives offers and their material
terms, as well as the to not be opted into such offers without prior informed
opt-in consent and to be able to opt-out of such offers at any time. Businesses
may not offer unjust, unreasonable, coercive or usurious financial incentives.
We currently do not offer any such incentives.

Your California Privacy Rights under California’s Shine-the-Light Law

Under California’s “Shine the Light” law (Cal. Civ. Code § 1798.83), California
residents who provide us certain personal information are entitled to request
and obtain from us, free of charge, information about the personal information
(if any) we have shared with third parties for their own direct marketing use.
Such requests may be made once per calendar year for information about any
relevant third party sharing in the prior calendar year. If you are a California
resident and would like to make such a request, please submit your request in
writing to privacy@telestream.net or through our California privacy request page
at https://itwebapi.telestream.net/privacy/californiasplash. In your request,
please attest to the fact that you are a California resident.


CALIFORNIA RESIDENTS ONLY


FOR CCPA REQUESTS, CLICK HERE OR CONTACT BY TELEPHONE (888-305-0830).


TO REQUEST "DO NOT SELL MY PERSONAL INFORMATION", CLICK HERE.

About Us News & Press Events Literature Customers Partners Affiliates Careers
Contact Us
About Us Careers Contact Us

SOLUTIONS

Live & Studio Production
Post Production
Advertising
VOD
Content Management
Video Quality Monitoring
Case Study Highlights
DIVA & Vantage: M6
Vantage & Vantage Cloud Port: SXSW
GLIM: APTN
PRISM: Studio Hamburg MCI
Dynamic Audience Based Monitoring
iStreamPlanet: Winning Strategy
PRISM : Game Creek Video
Applications
4K Waveform Monitor
Archiving
Automated Content Assembly
Avid Integration
Cloud Services
DAI VOD Content Production
Distribution
Dynamic Ad Insertion Monitoring
Education Streaming
Facebook Live
HDR
Hybrid SDI and IP
Live IP Video Analysis
Monitoring ST2110 Networks
Netflix UHD Compliance
OTT Streaming
Post Production Ingest
PTP Timing Sources
Social Media Solutions
Video Transcoding
Video Monitoring in the Cloud
Worship Services Solutions


PRODUCTS

Media Processing & Workflow Automation
Vantage
ContentAgent
Lightspeed Server
DIVA | Kumulate
TrafficManager
CaptionMaker
Stanza
Vidchecker | Aurora
GLIM
Cloud Services
Encoding.com
Vantage Cloud Port
Qualify
Timed Text Speech
Video Test & Synchronization
Video Test Solutions
PRISM
Waveform Monitors
Sync Generators & Reference Clock
Inspect 2110
Video Quality Monitoring & Analytics
Video Quality Monitoring & Analytics
ARGUS
iVMS ASM
Inspector
Sentry
Surveyor
Production & Streaming
Wirecast
Wirecast Gear
Wirecast Go
ScreenFlow
Switch
Enterprise Capture & Streaming
Lightspeed Live Capture
Lightspeed Live Stream
Transcode Multiscreen
Virtual Events & Video Hosting
Sherpa

COMPANY

About Us
Affiliates
Careers
Contact Us
Customers
Events
Locations
News & Press
Partners

MISCELLANEOUS

Customer Center Login
Downloads
Email Sign-Up
Forum
GDPR Information
Literature
Partner Portal
Privacy Policy
Sales
Support Center
Support Portal
Cloud Services Login
Cloud Services Terms of Service
Telestream Terms of Sale
Telestream Terms of Service

JOIN OUR COMMUNITY

Like us on Facebook
Follow us on Twitter
See us on YouTube
Follow us on LinkedIn
Join us on our Blog
Subscribe
Copyright © 2023 Telestream, LLC