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support.helpshift.com Open in urlscan Pro
2600:1f1c:c01:3102:fa86:b15:9596:e379  Public Scan

Go To Rescan Add Verdict Report
Submitted URL: http://support.helpshift.com/
Effective URL: https://support.helpshift.com/hc/en/
Submission: On November 22 via manual from MX — Scanned from DE
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 6 IPs in 1 countries across 3 domains to perform 40 HTTP transactions. The main IP is 2600:1f1c:c01:3102:fa86:b15:9596:e379, located in San Jose, United States and belongs to AMAZON-02, US. The main domain is support.helpshift.com.
TLS certificate: Issued by Sectigo ECC Domain Validation Secure ... on April 28th 2022. Valid for: a year.
This is the only time support.helpshift.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 1 2600:1f1c:c01... 16509 (AMAZON-02)
1 2 2600:1f1c:c01... 16509 (AMAZON-02)
13 13.225.75.49 16509 (AMAZON-02)
8 2606:4700::68... 13335 (CLOUDFLAR...)
7 52.222.236.45 16509 (AMAZON-02)
1 2600:1f18:3f7... 14618 (AMAZON-AES)
10 2600:1f18:3f7... 14618 (AMAZON-AES)
40 6
1    2600:1f1c:c01:3100:bd22:a9c4:af60:342 (San Jose, United States)

ASN16509 (AMAZON-02, US)
support.helpshift.com
2    2600:1f1c:c01:3102:fa86:b15:9596:e379 (San Jose, United States)

ASN16509 (AMAZON-02, US)
support.helpshift.com
13    13.225.75.49 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-225-75-49.fra2.r.cloudfront.net
d2duuy9yo5pldo.cloudfront.net
8    2606:4700::6810:7baf (United States)

ASN13335 (CLOUDFLARENET, US)
unpkg.com
7    52.222.236.45 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-52-222-236-45.fra56.r.cloudfront.net
webchat.helpshift.com
1    2600:1f18:3f7:b406:4c1:2523:8478:ab7e (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
support-8c744241b7a3f36.webchat.helpshift.com
10    2600:1f18:3f7:b410:c3f1:b2cd:2a1:58b8 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
api.helpshift.com
Apex Domain
Subdomains		 Transfer
21 helpshift.com
support.helpshift.com
webchat.helpshift.com — Cisco Umbrella Rank: 85857
support-8c744241b7a3f36.webchat.helpshift.com
api.helpshift.com — Cisco Umbrella Rank: 25639
347 KB
13 cloudfront.net
d2duuy9yo5pldo.cloudfront.net
291 KB
8 unpkg.com
unpkg.com — Cisco Umbrella Rank: 790
9 KB
40 3
Domain Requested by
13 d2duuy9yo5pldo.cloudfront.net support.helpshift.com
10 api.helpshift.com webchat.helpshift.com
regalia
8 unpkg.com support.helpshift.com
unpkg.com
7 webchat.helpshift.com support.helpshift.com
webchat.helpshift.com
3 support.helpshift.com 2 redirects
1 support-8c744241b7a3f36.webchat.helpshift.com webchat.helpshift.com
40 6
Subject Issuer Validity Valid
*.helpshift.com
Sectigo ECC Domain Validation Secure Server CA		 2022-04-28 -
2023-05-29		 a year crt.sh
*.cloudfront.net
Amazon		 2022-02-01 -
2023-01-31		 a year crt.sh
sni.cloudflaressl.com
Cloudflare Inc ECC CA-3		 2022-06-01 -
2023-06-01		 a year crt.sh
*.webchat.helpshift.com
Sectigo RSA Domain Validation Secure Server CA		 2022-08-08 -
2023-08-29		 a year crt.sh

This page contains 3 frames:

Primary Page: https://support.helpshift.com/hc/en/
Frame ID: F80E8910DEA00C397815D6C63DE5F4B1
Requests: 25 HTTP requests in this frame

Frame: https://webchat.helpshift.com/latest/html/index.html?v=3.44.2&parent=https%3A%2F%2Fsupport.helpshift.com
Frame ID: 4773795A5D52BE61F263642B08B333E5
Requests: 10 HTTP requests in this frame

Frame: https://support-8c744241b7a3f36.webchat.helpshift.com/latest/html/ls-migration.html?v=3.44.2&parent=https%3A%2F%2Fsupport.helpshift.com
Frame ID: 0172D8275716DD44A73D0D568F638E2D
Requests: 1 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page Title

Helpshift Technical Support and Help Center

Page URL History Show full URLs

  1. http://support.helpshift.com/ HTTP 302
    https://support.helpshift.com/kb/ HTTP 301
    https://support.helpshift.com/hc/en/ Page URL

Page Statistics

40
Requests

100 %
HTTPS

71 %
IPv6

3
Domains

6
Subdomains

6
IPs

1
Countries

647 kB
Transfer

2303 kB
Size

2
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. http://support.helpshift.com/ HTTP 302
    https://support.helpshift.com/kb/ HTTP 301
    https://support.helpshift.com/hc/en/ Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

40 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request /
support.helpshift.com/hc/en/
Redirect Chain
  • http://support.helpshift.com/
  • https://support.helpshift.com/kb/
  • https://support.helpshift.com/hc/en/
63 KB
11 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://support.helpshift.com/hc/en/
Protocol
H2
Security
TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server
2600:1f1c:c01:3102:fa86:b15:9596:e379 San Jose, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
nginx /
Resource Hash
7f0958975d44cf96784ca7b1d6941c2959abbba7c3ba49bdebd3b8ff2095f146
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubdomains; preload
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

cache-control
no-store, no-cache, must-revalidate
content-encoding
gzip
content-type
text/html;charset=utf-8
date
Tue, 22 Nov 2022 22:16:51 GMT
server
nginx
strict-transport-security
max-age=31536000; includeSubdomains; preload
x-content-type-options
nosniff
x-hs-request-id
3e0da3b0-7578-4ed9-951f-a6e10e81b490
x-proxy-cache
MISS
x-xss-protection
1; mode=block

Redirect headers

content-length
134
content-type
text/html
date
Tue, 22 Nov 2022 22:16:50 GMT
location
https://support.helpshift.com:443/hc/en/
server
awselb/2.0
style.f97ea39bfef7f672248c.css
d2duuy9yo5pldo.cloudfront.net/hc-themes/theme2/latest/static/ 		54 KB
8 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://d2duuy9yo5pldo.cloudfront.net/hc-themes/theme2/latest/static/style.f97ea39bfef7f672248c.css
Requested by
Host: support.helpshift.com
URL: https://support.helpshift.com/hc/en/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.225.75.49 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-225-75-49.fra2.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
dad0f9ee9b061033cb4c6012774a1df93f781f8125251c61d794d5581f7e03ad

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.helpshift.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

date
Wed, 16 Nov 2022 13:10:02 GMT
x-amz-version-id
Bf9.iAr4F3urdU2hGvGGgSBTPMwmq5MO
content-encoding
gzip
last-modified
Wed, 16 Nov 2022 12:56:25 GMT
server
AmazonS3
via
1.1 999a435eb37a050d3de26fe63534c416.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA2-C2
etag
W/"8fb9fdf2e882855e907d91926d1dd979"
x-amz-server-side-encryption
AES256
vary
Accept-Encoding
x-cache
Hit from cloudfront
content-type
text/css
cache-control
max-age=604800
age
551209
x-amz-cf-id
rZcj7_KlquVM_H7UAz8d1Wqr6DnRAuYv7G8F-siEiEdagqTF1qYYng==
c7d6026b-aca4-4ae0-b20f-319b217085a4.webp
d2duuy9yo5pldo.cloudfront.net/dashboard-resources/support/320/ 		7 KB
8 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://d2duuy9yo5pldo.cloudfront.net/dashboard-resources/support/320/c7d6026b-aca4-4ae0-b20f-319b217085a4.webp
Requested by
Host: support.helpshift.com
URL: https://support.helpshift.com/hc/en/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.225.75.49 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-225-75-49.fra2.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
f5f4360c1aa67b712be66497d2b44a10a5d551be91d23878ebc6d3ae0f82651f

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.helpshift.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

date
Tue, 22 Nov 2022 22:16:52 GMT
x-amz-version-id
zh8bySs06YIsXrm8Hs2vsk7Ml_0GwDTE
via
1.1 999a435eb37a050d3de26fe63534c416.cloudfront.net (CloudFront)
last-modified
Wed, 16 Nov 2022 12:39:54 GMT
server
AmazonS3
x-amz-cf-pop
FRA2-C2
etag
"1f6b7b5881240d0f30be78e98af91839"
x-amz-server-side-encryption
AES256
x-cache
Miss from cloudfront
content-type
image/webp
cache-control
max-age=3600, must-revalidate
accept-ranges
bytes
content-length
7394
x-amz-cf-id
2ReCRdjxqFBKICTrp5zxP1qGr6sQ6cgqEKPhrRVeEr9D-xwTxJ3zKA==
f3a32502-5942-483c-beb3-4f2d2a58252d.png
d2duuy9yo5pldo.cloudfront.net/dashboard-resources/support/ 		3 KB
3 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://d2duuy9yo5pldo.cloudfront.net/dashboard-resources/support/f3a32502-5942-483c-beb3-4f2d2a58252d.png
Requested by
Host: support.helpshift.com
URL: https://support.helpshift.com/hc/en/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.225.75.49 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-225-75-49.fra2.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
263dca8f1d4d61227031d18725d4b91c6c2d2f31fd19d43f95560a70907ffff5

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.helpshift.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

date
Tue, 22 Nov 2022 22:16:52 GMT
x-amz-version-id
5D7dU0ly8kAY5YERx7NN51xmMjYNNYT0
via
1.1 999a435eb37a050d3de26fe63534c416.cloudfront.net (CloudFront)
last-modified
Tue, 01 Jun 2021 06:36:54 GMT
server
AmazonS3
x-amz-cf-pop
FRA2-C2
etag
"83eb2af11e98ef9ff9bed2fd62eeb47e"
x-amz-server-side-encryption
AES256
x-cache
Miss from cloudfront
content-type
image/png
cache-control
max-age=3600, must-revalidate
accept-ranges
bytes
content-length
3001
x-amz-cf-id
atrXHP5H1TVvVHQT5Lvd8M5_f-XW--d2L6IRhyKm-rI9bV4if8c96w==
2d962ab3-4bcc-4fd8-98aa-3e21f42f7dd4.png
d2duuy9yo5pldo.cloudfront.net/dashboard-resources/support/ 		2 KB
3 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://d2duuy9yo5pldo.cloudfront.net/dashboard-resources/support/2d962ab3-4bcc-4fd8-98aa-3e21f42f7dd4.png
Requested by
Host: support.helpshift.com
URL: https://support.helpshift.com/hc/en/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.225.75.49 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-225-75-49.fra2.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
a7011d6b3d1b47cee2dbea1c4f9046c7b120c4fd2ebce7b2240afdbb192a8d88

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.helpshift.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

date
Tue, 22 Nov 2022 22:16:52 GMT
x-amz-version-id
NPPbpP76D8rXFxTubUzxSRVPAMIMngYn
via
1.1 999a435eb37a050d3de26fe63534c416.cloudfront.net (CloudFront)
last-modified
Tue, 01 Jun 2021 05:24:09 GMT
server
AmazonS3
x-amz-cf-pop
FRA2-C2
etag
"e37bfc2263d00c2777ad1f73f14a1ef1"
x-amz-server-side-encryption
AES256
x-cache
Miss from cloudfront
content-type
image/png
cache-control
max-age=3600, must-revalidate
accept-ranges
bytes
content-length
2555
x-amz-cf-id
lxguKh6tXI-cAHvQxBEhDmxeq1-vup2x8fD32Kv9eoetd6O6IyUB9Q==
f692791c-0a1d-4ef5-bc8d-ba4373f30c3b.png
d2duuy9yo5pldo.cloudfront.net/dashboard-resources/support/ 		2 KB
3 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://d2duuy9yo5pldo.cloudfront.net/dashboard-resources/support/f692791c-0a1d-4ef5-bc8d-ba4373f30c3b.png
Requested by
Host: support.helpshift.com
URL: https://support.helpshift.com/hc/en/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.225.75.49 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-225-75-49.fra2.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
e9ab83fe6194429ab1fa17d5d238ebb502a3f09824e9fb35d5ccb8dba4c03f7d

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.helpshift.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

date
Tue, 22 Nov 2022 22:16:52 GMT
x-amz-version-id
6kKsyGTe5fXlaGvDylClcHpdApMgugEs
via
1.1 999a435eb37a050d3de26fe63534c416.cloudfront.net (CloudFront)
last-modified
Tue, 01 Jun 2021 05:23:10 GMT
server
AmazonS3
x-amz-cf-pop
FRA2-C2
etag
"0208d6ae8a1d8269dd1f1c1675b360f0"
x-amz-server-side-encryption
AES256
x-cache
Miss from cloudfront
content-type
image/png
cache-control
max-age=3600, must-revalidate
accept-ranges
bytes
content-length
2193
x-amz-cf-id
uFLYXa-HBdksxHNSxop-mA0htOoY8mppQ4DlEUUSH8TtgO8FWBb6fQ==
96a362be-41dd-4615-9a6c-a0c93e3b1cbb.png
d2duuy9yo5pldo.cloudfront.net/dashboard-resources/support/ 		4 KB
4 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://d2duuy9yo5pldo.cloudfront.net/dashboard-resources/support/96a362be-41dd-4615-9a6c-a0c93e3b1cbb.png
Requested by
Host: support.helpshift.com
URL: https://support.helpshift.com/hc/en/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.225.75.49 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-225-75-49.fra2.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
63c1976d0319b4b263f7e238b90f60e778eecb0d5b2386eb87372dbb10a7a8bc

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.helpshift.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

date
Tue, 22 Nov 2022 22:16:52 GMT
x-amz-version-id
b0eQJZIwWsMhHHGh2XizL7KDqtKeLvZq
via
1.1 999a435eb37a050d3de26fe63534c416.cloudfront.net (CloudFront)
last-modified
Tue, 01 Jun 2021 05:24:40 GMT
server
AmazonS3
x-amz-cf-pop
FRA2-C2
etag
"af1e0f246b69f6b46f22b56cd00a9db9"
x-amz-server-side-encryption
AES256
x-cache
Miss from cloudfront
content-type
image/png
cache-control
max-age=3600, must-revalidate
accept-ranges
bytes
content-length
3872
x-amz-cf-id
u5lNVaibwNiA_uwSQHdA1khDrNA2s-LWta-3F7f6TLX6JmC4-Hv9pg==
b149ef7c-bf2e-4340-83e1-bf88ddb828cc.png
d2duuy9yo5pldo.cloudfront.net/dashboard-resources/support/ 		5 KB
5 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://d2duuy9yo5pldo.cloudfront.net/dashboard-resources/support/b149ef7c-bf2e-4340-83e1-bf88ddb828cc.png
Requested by
Host: support.helpshift.com
URL: https://support.helpshift.com/hc/en/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.225.75.49 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-225-75-49.fra2.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
5c1f07efaa59fceb13e9f8cc43d07f55b49ac6b23fe41bf61d9dfe65c13a03d3

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.helpshift.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

date
Tue, 22 Nov 2022 22:16:52 GMT
x-amz-version-id
GM5y6sFhg7wdkaXCchWNz6LzD4jIxCfK
via
1.1 999a435eb37a050d3de26fe63534c416.cloudfront.net (CloudFront)
last-modified
Tue, 01 Jun 2021 05:24:56 GMT
server
AmazonS3
x-amz-cf-pop
FRA2-C2
etag
"540c5871c786f8f81a38c2cbf760898f"
x-amz-server-side-encryption
AES256
x-cache
Miss from cloudfront
content-type
image/png
cache-control
max-age=3600, must-revalidate
accept-ranges
bytes
content-length
4917
x-amz-cf-id
5r-3fAtaTS-Vheaf15ypqdR3fFr4eA1wkjp7SygTwqtG1-3cL4hY_g==
a0966fa7-e3ba-40c4-8556-f215c3ef0f73.png
d2duuy9yo5pldo.cloudfront.net/dashboard-resources/support/ 		4 KB
4 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://d2duuy9yo5pldo.cloudfront.net/dashboard-resources/support/a0966fa7-e3ba-40c4-8556-f215c3ef0f73.png
Requested by
Host: support.helpshift.com
URL: https://support.helpshift.com/hc/en/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.225.75.49 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-225-75-49.fra2.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
9cef43ee2cb158b025190c04cfe34bf1ae1038533da94cf8a1b3230f9b6f61f4

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.helpshift.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

date
Tue, 22 Nov 2022 22:16:52 GMT
x-amz-version-id
iHNBAEz5dqN2.09BtVw3e5xak.pNueFK
via
1.1 999a435eb37a050d3de26fe63534c416.cloudfront.net (CloudFront)
last-modified
Tue, 01 Jun 2021 06:53:40 GMT
server
AmazonS3
x-amz-cf-pop
FRA2-C2
etag
"d70e64e15d1a8479344737f2966a46f8"
x-amz-server-side-encryption
AES256
x-cache
Miss from cloudfront
content-type
image/png
cache-control
max-age=3600, must-revalidate
accept-ranges
bytes
content-length
3803
x-amz-cf-id
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074e62ca-3496-4ca4-a8f4-7f22dea4f2ec.png
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p-27972752.js
unpkg.com/ionicons@5.2.3/dist/ionicons/ 		807 B
613 B 		Script
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https://unpkg.com/ionicons@5.2.3/dist/ionicons/p-27972752.js
Requested by
Host: support.helpshift.com
URL: https://support.helpshift.com/hc/en/
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unpkg.com/ionicons@5.2.3/dist/ionicons/svg/ 		461 B
439 B 		Fetch
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URL: https://unpkg.com/ionicons@5.2.3/dist/ionicons/p-206e6cb0.entry.js
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cf-ray
76e508291ad8996e-FRA
logo-twitter.svg
unpkg.com/ionicons@5.2.3/dist/ionicons/svg/ 		682 B
512 B 		Fetch
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Host: unpkg.com
URL: https://unpkg.com/ionicons@5.2.3/dist/ionicons/p-206e6cb0.entry.js
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Response headers

date
Tue, 22 Nov 2022 22:16:51 GMT
via
1.1 fly.io
x-content-type-options
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cf-ray
76e508291ade996e-FRA
logo-facebook.svg
unpkg.com/ionicons@5.2.3/dist/ionicons/svg/ 		431 B
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URL: https://unpkg.com/ionicons@5.2.3/dist/ionicons/p-206e6cb0.entry.js
Protocol
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date
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via
1.1 fly.io
x-content-type-options
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cf-ray
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style.css
webchat.helpshift.com/latest/3.44.2/css/ Frame 4773 		102 KB
13 KB 		Stylesheet
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https://webchat.helpshift.com/latest/3.44.2/css/style.css
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Host: webchat.helpshift.com
URL: https://webchat.helpshift.com/latest/html/index.html?v=3.44.2&parent=https%3A%2F%2Fsupport.helpshift.com
Protocol
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https://webchat.helpshift.com/latest/html/index.html?v=3.44.2&parent=https%3A%2F%2Fsupport.helpshift.com
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strict-transport-security
max-age=2592000; includeSubdomains; preload
content-encoding
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server
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libs-min.js
webchat.helpshift.com/latest/3.44.2/libs/ Frame 4773 		348 KB
112 KB 		Script
General
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https://webchat.helpshift.com/latest/3.44.2/libs/libs-min.js
Requested by
Host: webchat.helpshift.com
URL: https://webchat.helpshift.com/latest/html/index.html?v=3.44.2&parent=https%3A%2F%2Fsupport.helpshift.com
Protocol
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accept-language
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strict-transport-security
max-age=2592000; includeSubdomains; preload
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154 KB 		Script
General
Check archive.org
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https://webchat.helpshift.com/latest/3.44.2/scripts/app-min.js
Requested by
Host: webchat.helpshift.com
URL: https://webchat.helpshift.com/latest/html/index.html?v=3.44.2&parent=https%3A%2F%2Fsupport.helpshift.com
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H2
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https://api.helpshift.com/websdk/support/config?did=1d7b4d69-3f5c-4b89-8293-e69b8d487474&uid=hsft_anon_1669155411818-c3aeda1c0715460&platform-id=support_platform_20191205193034356-8c744241b7a3f36&nonce=1669155411819
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date
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strict-transport-security
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x-xss-protection
1; mode=block
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389 B 		XHR
General
Check archive.org
Download Go to
Full URL
https://api.helpshift.com/events/v1/support/help-center/
Requested by
Host: regalia
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accept-language
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content-length
10
x-xss-protection
1; mode=block
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api.helpshift.com/events/v1/support/help-center/ Frame 		0
0 		Preflight
General
Check archive.org
Download Go to
Full URL
https://api.helpshift.com/events/v1/support/help-center/
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
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cors
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Response headers

access-control-allow-credentials
true
access-control-allow-headers
Accept,Authorization,Content-Type,Keep-Alive,Origin,User-Agent,X-Requested-With
access-control-allow-methods
GET, POST, PUT, OPTIONS
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server
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x-content-type-options
nosniff
x-xss-protection
1; mode=block
/
api.helpshift.com/events/v1/support/help-center/ 		10 B
389 B 		XHR
General
Check archive.org
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Full URL
https://api.helpshift.com/events/v1/support/help-center/
Requested by
Host: regalia
URL: webpack://regalia/./src/utils/xhr.js?
Protocol
H2
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XMLHttpRequest
accept-language
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User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36
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application/x-www-form-urlencoded

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date
Tue, 22 Nov 2022 22:16:52 GMT
strict-transport-security
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x-content-type-options
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server
nginx
access-control-allow-methods
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content-length
10
x-xss-protection
1; mode=block
/
api.helpshift.com/events/v1/support/help-center/ Frame 		0
0 		Preflight
General
Check archive.org
Download Go to
Full URL
https://api.helpshift.com/events/v1/support/help-center/
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
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2600:1f18:3f7:b410:c3f1:b2cd:2a1:58b8 Ashburn, United States, ASN14618 (AMAZON-AES, US),
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nginx /
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Name Value
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Request headers

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*/*
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x-requested-with
Access-Control-Request-Method
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cors
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

access-control-allow-credentials
true
access-control-allow-headers
Accept,Authorization,Content-Type,Keep-Alive,Origin,User-Agent,X-Requested-With
access-control-allow-methods
GET, POST, PUT, OPTIONS
access-control-allow-origin
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access-control-max-age
86400
date
Tue, 22 Nov 2022 22:16:52 GMT
server
nginx
strict-transport-security
max-age=31536000; includeSubdomains; preload
x-content-type-options
nosniff
x-xss-protection
1; mode=block
intent-trees
api.helpshift.com/websdk/support/ Frame 		0
0 		Preflight
General
Check archive.org
Download Go to
Full URL
https://api.helpshift.com/websdk/support/intent-trees?did=1d7b4d69-3f5c-4b89-8293-e69b8d487474&uid=hsft_anon_1669155411818-c3aeda1c0715460&platform-id=support_platform_20191205193034356-8c744241b7a3f36
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2600:1f18:3f7:b410:c3f1:b2cd:2a1:58b8 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
Software
nginx /
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubdomains; preload
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Accept
*/*
Access-Control-Request-Headers
authorization
Access-Control-Request-Method
GET
Origin
https://webchat.helpshift.com
Sec-Fetch-Mode
cors
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

access-control-allow-credentials
true
access-control-allow-headers
Accept,Authorization,Content-Type,Keep-Alive,Origin,User-Agent,X-Requested-With
access-control-allow-methods
GET, POST, PUT, OPTIONS
access-control-allow-origin
https://webchat.helpshift.com
access-control-max-age
86400
date
Tue, 22 Nov 2022 22:16:52 GMT
server
nginx
strict-transport-security
max-age=31536000; includeSubdomains; preload
x-content-type-options
nosniff
x-xss-protection
1; mode=block
/
api.helpshift.com/events/v1/support/websdk/ Frame 		0
0 		Preflight
General
Check archive.org
Download Go to
Full URL
https://api.helpshift.com/events/v1/support/websdk/
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2600:1f18:3f7:b410:c3f1:b2cd:2a1:58b8 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
Software
nginx /
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubdomains; preload
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Accept
*/*
Access-Control-Request-Headers
authorization
Access-Control-Request-Method
POST
Origin
https://webchat.helpshift.com
Sec-Fetch-Mode
cors
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

access-control-allow-credentials
true
access-control-allow-headers
Accept,Authorization,Content-Type,Keep-Alive,Origin,User-Agent,X-Requested-With
access-control-allow-methods
GET, POST, PUT, OPTIONS
access-control-allow-origin
https://webchat.helpshift.com
access-control-max-age
86400
date
Tue, 22 Nov 2022 22:16:52 GMT
server
nginx
strict-transport-security
max-age=31536000; includeSubdomains; preload
x-content-type-options
nosniff
x-xss-protection
1; mode=block
intent-trees
api.helpshift.com/websdk/support/ Frame 4773 		6 KB
2 KB 		XHR
General
Check archive.org
Download Go to
Full URL
https://api.helpshift.com/websdk/support/intent-trees?did=1d7b4d69-3f5c-4b89-8293-e69b8d487474&uid=hsft_anon_1669155411818-c3aeda1c0715460&platform-id=support_platform_20191205193034356-8c744241b7a3f36
Requested by
Host: webchat.helpshift.com
URL: https://webchat.helpshift.com/latest/3.44.2/scripts/app-min.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2600:1f18:3f7:b410:c3f1:b2cd:2a1:58b8 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
Software
nginx /
Resource Hash
e13896690f7f407f3b3e48545febb551b6c7813fcad6d66c005502166c6a8a88
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubdomains; preload
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Accept
application/vnd+hsapi-v2+json
Referer
https://webchat.helpshift.com/
Accept-Language
de-DE,de;q=0.9
authorization
Basic c3VwcG9ydF9wbGF0Zm9ybV8yMDE5MTIwNTE5MzAzNDM1Ni04Yzc0NDI0MWI3YTNmMzY6
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

date
Tue, 22 Nov 2022 22:16:52 GMT
strict-transport-security
max-age=31536000; includeSubdomains; preload
x-content-type-options
nosniff
x-hs-request-id
718ab2c2-f0e6-4b70-89c9-6fb7fb4b0231
server
nginx
content-encoding
gzip
etag
W/1c6ba271be320cab2116d058218b6ba001702b34
access-control-allow-methods
GET, POST, PUT, OPTIONS
content-type
application/json;charset=utf-8
access-control-allow-origin
https://webchat.helpshift.com
access-control-allow-credentials
true
access-control-allow-headers
Accept,Authorization,Content-Type,Keep-Alive,Origin,User-Agent,X-Requested-With
x-xss-protection
1; mode=block
/
api.helpshift.com/events/v1/support/websdk/ Frame 4773 		10 B
389 B 		XHR
General
Check archive.org
Download Go to
Full URL
https://api.helpshift.com/events/v1/support/websdk/
Requested by
Host: webchat.helpshift.com
URL: https://webchat.helpshift.com/latest/3.44.2/scripts/app-min.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2600:1f18:3f7:b410:c3f1:b2cd:2a1:58b8 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
Software
nginx /
Resource Hash
3b9de8f3bb4d65ebe964703b38c9ce2f3b40a58b33484e6eed8f92bbd5f10a4f
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubdomains; preload
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Accept
application/vnd+hsapi-v2+json
Referer
https://webchat.helpshift.com/
Accept-Language
de-DE,de;q=0.9
authorization
Basic c3VwcG9ydF9wbGF0Zm9ybV8yMDE5MTIwNTE5MzAzNDM1Ni04Yzc0NDI0MWI3YTNmMzY6
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36
Content-Type
application/x-www-form-urlencoded

Response headers

date
Tue, 22 Nov 2022 22:16:52 GMT
strict-transport-security
max-age=31536000; includeSubdomains; preload
x-content-type-options
nosniff
server
nginx
access-control-allow-methods
GET, POST, PUT, OPTIONS
content-type
application/json
access-control-allow-origin
https://webchat.helpshift.com
access-control-allow-credentials
true
access-control-allow-headers
Accept,Authorization,Content-Type,Keep-Alive,Origin,User-Agent,X-Requested-With
content-length
10
x-xss-protection
1; mode=block
send.mp3
webchat.helpshift.com/3.44.2/assets/audio/ Frame 4773 		12 KB
13 KB 		Media
General
Check archive.org
Download Go to
Full URL
https://webchat.helpshift.com/3.44.2/assets/audio/send.mp3
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
52.222.236.45 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-52-222-236-45.fra56.r.cloudfront.net
Software
nginx /
Resource Hash
5b45b241ecfd3f4b900d3b944667a9056efb79e45317411cc89851c648afd7b5
Security Headers
Name Value
Strict-Transport-Security max-age=2592000; includeSubdomains; preload
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Referer
https://webchat.helpshift.com/latest/html/index.html?v=3.44.2&parent=https%3A%2F%2Fsupport.helpshift.com
Accept-Encoding
identity;q=1, *;q=0
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36
Range
bytes=0-

Response headers

strict-transport-security
max-age=2592000; includeSubdomains; preload
date
Wed, 16 Nov 2022 10:10:40 GMT
x-content-type-options
nosniff
via
1.1 82386e4e4f56a0c01411d1aea6f3fd46.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA56-P4
age
562019
x-cache
Hit from cloudfront
Content-Range
bytes 0-12785/12786
Content-Length
12786
x-xss-protection
1; mode=block
last-modified
Wed, 09 Nov 2022 09:54:02 GMT
server
nginx
etag
"636b78ba-31f2"
vary
Accept-Encoding,Origin
content-type
audio/mpeg
cache-control
max-age=604800, public
x-amz-cf-id
WacOOFnJE0_dqqyRKBDbKdhgHe5ntKphFr036E-LAiSvgnJlRFYfaw==
receive.mp3
webchat.helpshift.com/3.44.2/assets/audio/ Frame 4773 		26 KB
27 KB 		Media
General
Check archive.org
Download Go to
Full URL
https://webchat.helpshift.com/3.44.2/assets/audio/receive.mp3
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
52.222.236.45 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-52-222-236-45.fra56.r.cloudfront.net
Software
nginx /
Resource Hash
75e2dc89a729abdc6f96632d9e9eef57d81c7b2e083aa10bb4446470948ae5d2
Security Headers
Name Value
Strict-Transport-Security max-age=2592000; includeSubdomains; preload
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Referer
https://webchat.helpshift.com/latest/html/index.html?v=3.44.2&parent=https%3A%2F%2Fsupport.helpshift.com
Accept-Encoding
identity;q=1, *;q=0
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36
Range
bytes=0-

Response headers

strict-transport-security
max-age=2592000; includeSubdomains; preload
date
Wed, 16 Nov 2022 10:10:40 GMT
x-content-type-options
nosniff
via
1.1 82386e4e4f56a0c01411d1aea6f3fd46.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA56-P4
age
562019
x-cache
Hit from cloudfront
Content-Range
bytes 0-27101/27102
Content-Length
27102
x-xss-protection
1; mode=block
last-modified
Wed, 09 Nov 2022 09:54:02 GMT
server
nginx
etag
"636b78ba-69de"
vary
Accept-Encoding,Origin
content-type
audio/mpeg
cache-control
max-age=604800, public
x-amz-cf-id
x_PG6JoGQFQiz2g6LvYt0vOBn0oRhZXKoVbauR_4uulL-y_yp-ZSqg==
performance
api.helpshift.com/events/v1/support/logs/websdk/ Frame 4773 		10 B
389 B 		XHR
General
Check archive.org
Download Go to
Full URL
https://api.helpshift.com/events/v1/support/logs/websdk/performance
Requested by
Host: webchat.helpshift.com
URL: https://webchat.helpshift.com/latest/3.44.2/scripts/app-min.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2600:1f18:3f7:b410:c3f1:b2cd:2a1:58b8 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
Software
nginx /
Resource Hash
3b9de8f3bb4d65ebe964703b38c9ce2f3b40a58b33484e6eed8f92bbd5f10a4f
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubdomains; preload
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Referer
https://webchat.helpshift.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36
Content-Type
application/x-www-form-urlencoded

Response headers

date
Tue, 22 Nov 2022 22:16:52 GMT
strict-transport-security
max-age=31536000; includeSubdomains; preload
x-content-type-options
nosniff
server
nginx
access-control-allow-methods
GET, POST, PUT, OPTIONS
content-type
application/json
access-control-allow-origin
https://webchat.helpshift.com
access-control-allow-credentials
true
access-control-allow-headers
Accept,Authorization,Content-Type,Keep-Alive,Origin,User-Agent,X-Requested-With
content-length
10
x-xss-protection
1; mode=block

Verdicts & Comments Add Verdict or Comment

22 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| 2 string| pageSource object| webchatConfig object| litHtmlVersions function| JSCompiler_renameProperty object| litElementVersions function| setupArkoseEnforcement object| helpshiftConfig function| Helpshift function| _typeof function| ownKeys function| _objectSpread function| _toConsumableArray function| _nonIterableSpread function| _iterableToArray function| _arrayWithoutHoles function| _defineProperty function| __sc_import_ionicons object| Ionicons object| monitoring

2 Cookies

Domain/Path Name / Value
support.helpshift.com/ Name: _faq_view_uuid
Value: b0dceb4f-5737-47bd-aca8-edde9039d465
support.helpshift.com/ Name: _faq_view_uuid_legacy
Value: b0dceb4f-5737-47bd-aca8-edde9039d465

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubdomains; preload
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

api.helpshift.com
d2duuy9yo5pldo.cloudfront.net
support-8c744241b7a3f36.webchat.helpshift.com
support.helpshift.com
unpkg.com
webchat.helpshift.com
13.225.75.49
2600:1f18:3f7:b406:4c1:2523:8478:ab7e
2600:1f18:3f7:b410:c3f1:b2cd:2a1:58b8
2600:1f1c:c01:3100:bd22:a9c4:af60:342
2600:1f1c:c01:3102:fa86:b15:9596:e379
2606:4700::6810:7baf
52.222.236.45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