autoattendantservicesqa.incontact.com Open in urlscan Pro
207.166.86.53  Public Scan

Submitted URL: http://autoattendantservicesqa.incontact.com/
Effective URL: https://autoattendantservicesqa.incontact.com/inContact/Login.aspx?ReturnUrl=%2f
Submission: On May 05 via api from IT — Scanned from IT

Form analysis 1 forms found in the DOM

Name: aspnetFormPOST ./Login.aspx?ReturnUrl=%2f

<form name="aspnetForm" method="post" action="./Login.aspx?ReturnUrl=%2f" onsubmit="javascript:return WebForm_OnSubmit();" id="aspnetForm">
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  </div>
  <script type="text/javascript">
    //<![CDATA[
    var theForm = document.forms['aspnetForm'];
    if (!theForm) {
      theForm = document.aspnetForm;
    }

    function __doPostBack(eventTarget, eventArgument) {
      if (!theForm.onsubmit || (theForm.onsubmit() != false)) {
        theForm.__EVENTTARGET.value = eventTarget;
        theForm.__EVENTARGUMENT.value = eventArgument;
        theForm.submit();
      }
    }
    //]]>
  </script>
  <script src="/inContact/WebResource.axd?d=pynGkmcFUV13He1Qd6_TZKTA0nfPglttbo7W3CqFWJ7qMceK6kSSBv93fY6l6C5aWglqXg2&amp;t=637814401746327080" type="text/javascript"></script>
  <script src="/inContact/ScriptResource.axd?d=nv7asgRUU0tRmHNR2D6t1PDgyx15n-aJcoGIHK2duMGtAxKtJYjYzgIOghBFw3_WgMZvmSyVEF1XE-8xGobvDTgefRh3_lLZb7ONBg-B1KK7kFM_fKhaOQh7LmKlSoE4SG6a5w2&amp;t=14d69f50" type="text/javascript"></script>
  <script src="/inContact/ScriptResource.axd?d=NJmAwtEo3Ipnlaxl6CMhvnnaOUJsFI-KbHDcAOjMrV7B-e3Q3dnqIJUYqR4bL4rrtOviKV86yvENO77iWp_5veh3AOgAy5vQ01JTN7I3d2sJio8zWiBrY8MyyJ-vKowC5AigGB0IWvfVZT-uyBKxwNOWP7Q1&amp;t=49337fe8" type="text/javascript">
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  </script>
  <script type="text/javascript">
    //<![CDATA[
    function WebForm_OnSubmit() {
      if (typeof(ValidatorOnSubmit) == "function" && ValidatorOnSubmit() == false) return false;
      return true;
    }
    //]]>
  </script>
  <div>
    <input type="hidden" name="__VIEWSTATEGENERATOR" id="__VIEWSTATEGENERATOR" value="C8D2F021">
    <input type="hidden" name="__EVENTVALIDATION" id="__EVENTVALIDATION"
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  <script type="text/javascript">
    //<![CDATA[
    Sys.WebForms.PageRequestManager._initialize('ctl00$ScriptManager1', 'aspnetForm', [], [], [], 90, 'ctl00');
    //]]>
  </script>
  <script language="javascript" type="text/javascript">
    var prm = Sys.WebForms.PageRequestManager.getInstance();
    prm.add_endRequest(EndRequest);

    function EndRequest(sender, args) {
      injectSVGs();
    }
  </script>
  <div id="ctl00_reskinLogin" class="reskin-login-wrapper marketing-width">
    <div id="ctl00_divNavigation" class="header-navigation">
      <div id="logo">
        <div class="login-logo-table">
          <div class="menu-background"></div>
          <div class="logo-bar">
            <div class="cobrand-logo-container">
              <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 345.88 61.482" id="logo_image" class="injected-svg cobrand-image">
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            </div>
            <div class="cobrand-powered-by-container">
              <img src="/inContact/images/CoBrandingImage.ashx?type=1&amp;poweredBy=1" id="poweredby_image" class="poweredby-image">
            </div>
          </div>
          <div id="loginLinksContainer">
            <div id="horz_nav">
              <ul>
                <li id="liHelp" class="tbHelp help-dropdown">
                  <a id="ctl00_lnkHelp">Guida</a>
                  <ul class="help-nav">
                    <li>
                      <a id="ctl00_lnkThisHelp" onclick="openHelpPopUp(1)" href="javascript:void(0)">Questa pagina</a>
                    </li>
                    <li>
                      <a id="ctl00_lnkAllHelp" onclick="openHelpPopUp(0)" href="javascript:void(0)">Tutto l'aiuto</a>
                    </li>
                  </ul>
                </li>
              </ul>
              <ul>
                <li class="tbBrowserTest"><a href="/inContact/BrowserCheckResult.aspx">
										Test compatibilità browser</a></li>
              </ul>
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          </div>
        </div>
      </div>
    </div>
    <div id="ctl00_BaseContent_loginWrapper" class="wrapper-login">
      <div class="widget-container" id="Div1">
        <div class="widget_body">
          <div class="widget_title">
            <div class="icon-wrapper">
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            <div class="title"> Accedi </div>
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              <div class="widget-table-data">
                <div class="login-validators">
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                  <span id="ctl00_BaseContent_msl_valAuthentication" style="color:Red;display:none;"></span>
                  <div class="msg_outer_box">
                    <div id="ctl00_BaseContent_msl_ValidationSummary" class="msg error" style="color:Red;display:none;">
                    </div>
                  </div>
                </div>
                <div id="ctl00_BaseContent_msl_divInternalLoginHeader" class="loginPadding">
                  <span id="ctl00_BaseContent_msl_lblLoginwithUsername" class="loginwithuserpwd">Immetti Nome utente</span>
                </div>
                <div class="user-name">
                  <input name="ctl00$BaseContent$msl_txtUsername" type="text" maxlength="100" id="ctl00_BaseContent_msl_txtUsername" class="textfield userName" autocomplete="on" onfocus="showLabel('.msl_showUsernameLabel')"
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                <div class="remember-me">
                  <input id="ctl00_BaseContent_msl_cbxPersistentLogin" type="checkbox" name="ctl00$BaseContent$msl_cbxPersistentLogin"><label for="ctl00_BaseContent_msl_cbxPersistentLogin">Memorizza utente</label>
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            </div>
            <div class="login">
              <div class="next-button">
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                  onclick="if(!this.disabled) { document.getElementById('ctl00_BaseContent_btnNext').click(); } " language="JScript" enabled=""><span id="ctl00_BaseContent_btnNext_ShadowButtonSpan" class="login">Avanti</span></button>
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            <br>
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              <span class="list-header">L'agente è un'interfaccia dinamica progettata per la gestione semplificata di tutte le interazioni del centro contatti, a prescindere dal canale. In base ad una ricerca completa, è un modo più semplice, più
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                <li>
                  <span>Semplifica il flusso di lavoro con controlli intuitivi, sensibili al contesto</span>
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                <li>
                  <span>Autorizza gli agenti a personalizzare le interazioni con i dati dei clienti e le informazioni in pannelli perfettamente integrati</span>
                </li>
                <li>
                  <span>Ottimizza la collaborazione all'interno del centro contatti e oltre, con rubriche di presenza</span>
                </li>
                <li>
                  <span>Consente agli agenti di seguire la gestione contatti in base alle attuali condizioni visualizzando statistiche in tempo reale per agenti, squadre e code</span>
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              <div class="" style="margin: 0 auto; height: 60px; width: 150px;">
                <center>
                  <span style="text-align: center; font: bold 20px robotoregular, Helvetica Neue, Helvetica;">Supervisore</span>
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          <div class="preview-content">
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              <span class="list-header">L'interfaccia supervisore sensibile al contesto e dinamica è realizzata per le esigenze del personale di vigilanza, fornendo loro un accesso a punto singolo per informazioni fondamentali sulle prestazioni e la
                possibilità di intervenire in caso di necessità.</span>
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                <span class="list-label">Supervisore</span>:
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              <div class="list">
                <li>
                  <span>Migliora l'abilità di gestire agenti con metrica di prestazione in tempo reale</span>
                </li>
                <li>
                  <span>Semplifica i processi di ascolto, supervisione e rilevamento per interazioni dal vivo</span>
                </li>
                <li>
                  <span>Ottimizza i livelli SLA con monitoraggio in tempo reale e l'abilità effettua regolazioni per risolvere i deficit</span>
                </li>
                <li>
                  <span>Semplifica la gestione delle assegnazioni di skill agente e competenze</span>
                </li>
                <li>
                  <span>Consente l'accesso in giro con un design mobile, HTML5</span>
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Operatore
L'agente è un'interfaccia dinamica progettata per la gestione semplificata di
tutte le interazioni del centro contatti, a prescindere dal canale. In base ad
una ricerca completa, è un modo più semplice, più efficiente e coinvolgente per
gli agenti di interagire positivamente con i clienti.
Operatore:
Semplifica il flusso di lavoro con controlli intuitivi, sensibili al contesto
Autorizza gli agenti a personalizzare le interazioni con i dati dei clienti e le
informazioni in pannelli perfettamente integrati Ottimizza la collaborazione
all'interno del centro contatti e oltre, con rubriche di presenza Consente agli
agenti di seguire la gestione contatti in base alle attuali condizioni
visualizzando statistiche in tempo reale per agenti, squadre e code

Supervisore
L'interfaccia supervisore sensibile al contesto e dinamica è realizzata per le
esigenze del personale di vigilanza, fornendo loro un accesso a punto singolo
per informazioni fondamentali sulle prestazioni e la possibilità di intervenire
in caso di necessità.
Supervisore:
Migliora l'abilità di gestire agenti con metrica di prestazione in tempo reale
Semplifica i processi di ascolto, supervisione e rilevamento per interazioni dal
vivo Ottimizza i livelli SLA con monitoraggio in tempo reale e l'abilità
effettua regolazioni per risolvere i deficit Semplifica la gestione delle
assegnazioni di skill agente e competenze Consente l'accesso in giro con un
design mobile, HTML5


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