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Effective URL: https://www.enbridgegas.com/
Submission: On November 10 via manual from HK — Scanned from CA
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Skip to Main Content Important information: We are aware that companies unaffiliated with Enbridge Gas, are using social media posts, digital ads and other tactics that suggest consumers may be eligible for Enbridge and/or government rebates for energy efficiency upgrades. Visit our consumer protection page for tips to protect yourself from a potential scam. Smell gas? Call 1-866-763-5427 Sign In My Account Enerline GetConnected EnTRAC Search Menu Sign In * My Account * Enerline * GetConnected * EnTRAC Residential My Account * My Bill * Pay my bill * Submit meter reading * Move, Change or Close your Service * Register for My Account * eBill * Equal Monthly Payment Plan * Understanding Your Bill * Rates * Rental Properties * Meter Maintenance * Multi-factor authentication * My Account Support * Download and Share Your Data New Customers * Connect to Gas * Community Expansion Rebates & Energy Conservation * Home Efficiency Rebate Plus * Home Winterproofing Program * Smart Thermostats * Tips to Save * Consumer Protection Using Natural Gas * Heating With Gas * Heating Water With Gas * Cooking With Gas * More Uses For Gas * Why Choose Natural Gas? Safety * Smell Gas? * Carbon Monoxide Safety * Before You Dig * Keep Your Meter Clear * Blocked Sewer and Cross Bore Safety * Appliance Safety Tips Contact Us Business & Industrial Business * Pay My Bill * My Bill * eBill * Move, Change or Close your Service * Submit Meter Reading for Your Business * Understanding Your Business' Bill * Register for My Account * My Rental Properties * Rates * New Customers * Download and Share Your Data Commercial & Industrial * Large Volume Services & Rates * Economic Development & Site Selection Services * Enerline & EnTRAC * Operational Information * Energy Marketers * Energy & Water Reporting Benchmarking * Download and Share Your Data Builders & Contractors * Residential/Commercial Builders & HVACs * Developers * Safety Violations Incentives & Conservation * Energy Solutions by Business Type * Programs & Incentives * Energy Solutions by Equipment * Success Stories Newsletters * Large Volume Customers Newsletter * Energy Marketers Newsletter * Energy Insider Newsletter * Affordability Insider Newsletter Safety * Smell Gas? * Carbon Monoxide Safety * Digging Safety for Contractors * Keep Your Meter Clear * Blocked Sewer and Cross Bore Safety * Appliance Safety Tips Contact Us Storage & Transportation Doing Business With Us * About Dawn * Standard Contracts * Invoice and Payment Options * Service Area & Pipeline Maps * Nomination Cycles * Unit of Measure Conversion Information * Application for Hub Contract & Form Enerline * About Enerline and How to Register * What is Direct Connect? * Enerline Support & Tutorials Operational Information * Operational Status & Notices * Email Notification Service Subscription Form * Gas Day Summary Report * Operational Available Transport Capacity * T1/T2/T3 Storage Injection/Withdrawal Overrun Calendar * Index of Customers * Contractual Reporting * Storage Reporting * Standards of Conduct Services * Hub * Off-Peak Storage * Peak Storage * Park & Loan Storage * High Deliverability Storage * C1 Transportation * Exchange * M12 Transportation * M12-X Transportation * M13 Transportation * M16 Transportation * M17 Transportation * F24-S * F24-T * Upstream Pipeline Balancing Service * Downstream Pipeline Balancing Service * 331 * 332 Rates & Tariffs News & Presentations Contact Us Sustainability Clean Transportation * Renewable Natural Gas (RNG) * Renewable Natural Gas for Municipalities * Compressed Natural Gas (CNG) for Fleets * Hydrogen Net-Zero Buildings * Energy Conservation for Businesses * Energy Conservation for Homes * Gas Heat Pumps (GHP) * Geothermal Heating * Hybrid Heating * Hydrogen * Renewable Natural Gas (RNG) * Solar Photovoltaic (PV) * Voluntary Low-Carbon Program * Wastewater Energy Transfer (WET) Greening Industry * Carbon Capture and Storage (CCS) * Energy Conservation for Businesses * Energy Conservation for Homes * Hydrogen * Renewable Natural Gas (RNG) * Producing Renewable Natural Gas Pathways to Net Zero Emissions Regional Planning About Us Learn About Natural Gas Giving Back to Communities * Our Community Partnerships * Giving Guidelines Working with Indigenous Peoples Regulatory Newsroom Projects * Windsor Pipeline Replacement Project * Watford Pipeline Project * St Laurent Ottawa North Pipeline Project * Selwyn Community Expansion Project * Scarborough Subway Extension Project * Sandford Community Expansion Project * Rockcliffe Control Station Relocation Project * Ridge Landfill Renewable Natural Gas (RNG) Project * Panhandle Regional Expansion Project * Overlea Station Relocation Project * NPS 20 Waterfront Relocation Pipeline Project * NPS 20 Pipeline Replacement Cherry to Bathurst Project * Neustadt Community Expansion Project * Mohawks of the Bay of Quinte and Shannonville Community Expansion Project * Merrickville-Wolford Community Expansion Project * Low-Carbon Energy Project * London Lines Replacement Project * Kingston Lateral Reinforcement Project * Hidden Valley Community Expansion Project * Hamilton Reinforcement Project * Hamilton Airport Regional Expansion Project * Haldimand Shores Community Expansion Project * Greenstone Pipeline Project * Eganville Community Expansion Project * East Harbour Relocation Project * East Gwillimbury Community Expansion Project * Dundalk Reinforcement Project * Dawn Corunna Project * Crowland Test Well Drilling Project * Cherry Valley Community Expansion Project * Boblo Island Community Expansion Project * Bobcaygeon Community Expansion Project * 5371 Boundary Road Pipeline Project * 2024 Well Project * 2021-2022 Storage Enhancement Project Careers Connect To Gas * Residential * Business & Industrial * Storage & Transportation * Sustainability * About Us * Connect to Gas * My Account MY ACCOUNT Everything you need to manage your service with Enbridge Gas. * My Bill * Move, Change or Close your Service * Equal Monthly Payment Plan * Rental Properties * My Account Support * Pay my bill * Register for My Account * Understanding Your Bill * Meter Maintenance * Download and Share Your Data * Submit meter reading * eBill * Rates * Multi-factor authentication * New Customers NEW CUSTOMERS Welcome to Enbridge Gas – we are here to help you. Check our community expansion list to determine if an expansion surcharge will apply to you. All other applicants can select Connect to Gas. * Connect to Gas * Community Expansion * Rebates & Energy Conservation REBATES AND ENERGY CONSERVATION Save on smart thermostats, insulation, boilers, and more. * Home Efficiency Rebate Plus * Tips to Save * Home Winterproofing Program * Consumer Protection * Smart Thermostats * Using Natural Gas USING NATURAL GAS Explore the safe and clean options of natural gas use in your home. * Heating With Gas * More Uses For Gas * Heating Water With Gas * Why Choose Natural Gas? * Cooking With Gas * Safety SAFETY Natural gas is one of the safest fuel sources. * Smell Gas? * Keep Your Meter Clear * Carbon Monoxide Safety * Blocked Sewer and Cross Bore Safety * Before You Dig * Appliance Safety Tips * Contact Us * Business BUSINESS For businesses with heating, hot water and natural gas equipment needs. * Pay My Bill * Move, Change or Close your Service * Register for My Account * New Customers * My Bill * Submit Meter Reading for Your Business * My Rental Properties * Download and Share Your Data * eBill * Understanding Your Business' Bill * Rates * Commercial & Industrial COMMERCIAL AND INDUSTRIAL For businesses with more complex or higher volume natural gas needs. * Large Volume Services & Rates * Operational Information * Download and Share Your Data * Economic Development & Site Selection Services * Energy Marketers * Enerline & EnTRAC * Energy & Water Reporting Benchmarking * Builders & Contractors BUILDERS AND CONTRACTORS Builders and contractors can submit requests to connect, activate or disconnect gas service/meters. * Residential/Commercial Builders & HVACs * Developers * Safety Violations * Incentives & Conservation INCENTIVES AND CONSERVATION PROGRAM We’ll help you save energy, cut operating costs, reduce carbon emissions and qualify for financial incentives. * Energy Solutions by Business Type * Energy Solutions by Equipment * Programs & Incentives * Success Stories * I would like to... * Contact an Energy Advisor * Energy Calculators * Newsletters NEWSLETTERS Keep in Touch! Sign up and stay current on Enbridge Gas related news. * Large Volume Customers Newsletter * Affordability Insider Newsletter * Energy Marketers Newsletter * Energy Insider Newsletter * Safety SAFETY Natural gas is one of the safest fuel sources. * Smell Gas? * Keep Your Meter Clear * Carbon Monoxide Safety * Blocked Sewer and Cross Bore Safety * Digging Safety for Contractors * Appliance Safety Tips * Contact Us * Doing Business With Us DOING BUSINESS WITH US Our vision is to be the leading gas and energy delivery company in North America. * About Dawn * Service Area & Pipeline Maps * Application for Hub Contract & Form * Standard Contracts * Nomination Cycles * Invoice and Payment Options * Unit of Measure Conversion Information * Enerline ENERLINE A self-serve tool for employees & agents of companies holding a contract with Enbridge Gas. * About Enerline and How to Register * Enerline Support & Tutorials * What is Direct Connect? * I would like to... * View Enerline Access Rights by Market * Register for Enerline access * Operational Information OPERATIONAL INFORMATION * Operational Status & Notices * Operational Available Transport Capacity * Contractual Reporting * Email Notification Service Subscription Form * T1/T2/T3 Storage Injection/Withdrawal Overrun Calendar * Storage Reporting * Gas Day Summary Report * Index of Customers * Standards of Conduct * Services SERVICES Our Dawn Hub is one of the largest integrated natural gas storage facilities in North America. * Hub * Park & Loan Storage * Exchange * M13 Transportation * F24-S * Downstream Pipeline Balancing Service * Off-Peak Storage * High Deliverability Storage * M12 Transportation * M16 Transportation * F24-T * 331 * Peak Storage * C1 Transportation * M12-X Transportation * M17 Transportation * Upstream Pipeline Balancing Service * 332 * Rates & Tariffs * News & Presentations * Contact Us * Clean Transportation CLEAN TRANSPORTATION Transportation is the largest source of emissions in Ontario*. See how we’re driving cleaner fuels and low emission technologies forward. * Renewable Natural Gas (RNG) * Hydrogen * Renewable Natural Gas for Municipalities * Compressed Natural Gas (CNG) for Fleets * Net-Zero Buildings NET-ZERO BUILDINGS Heat for buildings is the second largest source of emissions in Ontario.* We’re greening buildings through innovative technologies. * Energy Conservation for Businesses * Geothermal Heating * Renewable Natural Gas (RNG) * Wastewater Energy Transfer (WET) * Energy Conservation for Homes * Hybrid Heating * Solar Photovoltaic (PV) * Gas Heat Pumps (GHP) * Hydrogen * Voluntary Low-Carbon Program * Greening Industry GREENING INDUSTRY Industrial processes are the third largest source of emissions in Ontario.* We’re investing in hydrogen and exploring carbon capture and sequestration for processes that can’t be electrified. * Carbon Capture and Storage (CCS) * Hydrogen * Energy Conservation for Businesses * Renewable Natural Gas (RNG) * Energy Conservation for Homes * Producing Renewable Natural Gas * Pathways to Net Zero Emissions * Regional Planning * Learn About Natural Gas * Giving Back to Communities GIVING BACK TO COMMUNITIES * Our Community Partnerships * Giving Guidelines * Working with Indigenous Peoples * Regulatory * Newsroom * Projects PROJECTS Get information and updates about current and past projects. * 2021-2022 Storage Enhancement Project * 2024 Well Project * 5371 Boundary Road Pipeline Project * Bobcaygeon Community Expansion Project * Boblo Island Community Expansion Project * Cherry Valley Community Expansion Project * Crowland Test Well Drilling Project * Dawn Corunna Project * Dundalk Reinforcement Project * East Gwillimbury Community Expansion Project * East Harbour Relocation Project * Eganville Community Expansion Project * Greenstone Pipeline Project * Haldimand Shores Community Expansion Project * Hamilton Airport Regional Expansion Project * Hamilton Reinforcement Project * Hidden Valley Community Expansion Project * Kingston Lateral Reinforcement Project * London Lines Replacement Project * Low-Carbon Energy Project * Merrickville-Wolford Community Expansion Project * Mohawks of the Bay of Quinte and Shannonville Community Expansion Project * Neustadt Community Expansion Project * NPS 20 Pipeline Replacement Cherry to Bathurst Project * NPS 20 Waterfront Relocation Pipeline Project * Overlea Station Relocation Project * Panhandle Regional Expansion Project * Ridge Landfill Renewable Natural Gas (RNG) Project * Rockcliffe Control Station Relocation Project * Sandford Community Expansion Project * Scarborough Subway Extension Project * Selwyn Community Expansion Project * St Laurent Ottawa North Pipeline Project * Watford Pipeline Project * Windsor Pipeline Replacement Project * Careers main content CARBON MONOXIDE (CO) ALARMS: Discover the crucial spots to place them in your home. Learn about CO safety SIGN IN TO MY ACCOUNT Register today to start managing your account online Sign in Register now CARBON MONOXIDE (CO) ALARMS: Discover the crucial spots to place them in your home. Learn about CO safety I WOULD LIKE TO... View bill & gas usage Get help with my natural gas bill Submit a meter reading Find rebates & ways to save energy Register for eBill Move service or create new account READ YOUR METER. GET REWARDED. Reading your meter is fast and easy. You could win one of three $500 monthly prizes or a $1,000 grand prize! Enter to win SMELL NATURAL GAS? ACT FAST! Most people know what natural gas smells like—rotten eggs. But do you know what to do when you smell it? Even a small leak can pose a safety risk. Call 911 or our emergency number right away. Learn more GIVE YOUR FURNACE A CHECKUP Cold weather is right around the corner. To keep your furnace running safely and efficiently all winter long, change your filter regularly, and have the appliance inspected and maintained by a TSSA-registered HVAC contractor. Choose a contractor ASSURANCE OF VOLUNTARY COMPLIANCE The Ontario Energy Board (OEB) has accepted an Assurance of Voluntary Compliance from Enbridge Gas following a review of our service quality results related to Customer Care call answering service levels and meter reading performance, which were not compliant with the Gas Distribution Access Rule requirements. Enbridge Gas has put in place operational improvements and taken all reasonable steps to improve our Customer Care service quality performance for 2022. Enbridge Gas is committed to providing excellent customer service to all customers. Learn more about the assurance of voluntary compliance ABOUT ENBRIDGE GAS * About Us * * Giving Back to Communities * * Working with Indigenous Peoples * * Regulatory Information * * Projects * * News * * Careers * OUR SERVICES * Residential * * Business & Industrial * * Storage & Transportation * * Sustainability * * Municipal Solutions * CONNECT WITH US * Facebook * * Instagram * * LinkedIn * * X (Twitter) * * YouTube * OTHER SERVICES * Contact Us * BACK TO TOP * Accessibility * Conditions of Service * Privacy Statement * Terms of Use Loading...