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 * Service Intelligence
   * Overview
   * Products
   * Service Insights
   * Triage
   * Warranty Audit
   * Home Appliance Repair
 * Resources
 * Blog
 * Company
   * About Us
   * Careers
   * Events
   * Partner Program
   * Contact Us
   * Security

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MAKE SERVICE 
FEEL LIKE MAGIC

Aquant gives service leaders, agents, and techs the critical intelligence they
need, right when they need it. So they’re ready to deliver service experiences
so amazing, they feel like magic.
Watch Demo

‹›




FOR SERVICE LEADERS. BY SERVICE LEADERS.

Service is way harder than people think. Products are more complex than ever.
Customer expectations are steadily increasing. Experienced service talent is
tough to find. This is why we’re here to help you transform service from mere
maintenance into an experience your customers won’t forget.



SERVICE INTELLIGENCE PLATFORM


DRIVEN BY DATA. NO CRYSTAL BALL NEEDED.

 


1

Transforms your scattered,
unstructured service data Into
a single, usable source.


2

Understands all data in context
of your specific service language,
with Service AI based on years of
field experience.


3

Provides everyone on your
team the exact intelligence
they need to deliver magic
service, every time.


PREPARE TO AMAZE


Get in front of customer problems. Avoid escalations.
Give every technician the solution to troubleshoot every issue, in and out of
the field.
Turn every technician into a service wiz by turning tribal knowledge into
everyone’s knowledge.
Understand how your team is performing, and benchmark your KPIs against industry
leaders.


0 %

Reduction in repeat visits


0 %

Reduction in parts consumption


0 %

Increase in first contact resolution


0 %

Reduction in cost per warranty claim


0 %

Reduction in repeat visits


0 %

Reduction in parts consumption


0 %

Increase in first contact resolution


0 %

Reduction in cost per warranty claim


0 %

Reduction in repeat visits


0 %

Reduction in parts consumption


0 %

Increase in first contact resolution


0 %

Reduction in cost per warranty claim

‹›



PUTTING MAGIC INTO PRACTICE


SERVICE INSIGHTS

Intelligence about your team, customers, and equipment, to help service leaders
make smarter decisions
LEARN MORE




TRIAGE

Give every tech and agent the intelligence they need to solve problems like your
experts
LEARN MORE




WARRANTY

Get a 360-degree view of warranty claims so you can cut costs and improve
service
LEARN MORE


SEE THE REST



EXPERIENCE THE MAGIC OF SERVICE INTELLIGENCE

REQUEST A DEMO



AQUANT,
AT YOUR SERVICE

"What really set Aquant apart is that the leadership certainly understands the
service business model and our specific challenges. Unlike other AI vendors,
they speak our language. With Aquant, we don't need our product experts to
either become data experts or data scientists or analysts. And we don't need to
train other highly paid professional people on our product."

Adan Deroche | Customer Care Systems & Technical Consulting Director

"Working with Aquant has helped us make dramatic improvements to how quickly and
accurately we resolve service tickets. We're looking forward to expanding our
Aquant implementation across our partner ecosystem."

Mark Hessinger | VP Global Customer Services

"The Aquant AI engine increases the likelihood of a same day fix. That increased
bandwidth allows our field engineers to spend more time on difficult calls and
gain proficiency, so their knowledge increases as the time to restore
decreases."

Steve Chamberland | Director of Service Operations





DISCOVER THE TRICKS OF THE TRADE

DATA SHEETS


SERVICE INTELLIGENCE DATA SHEET



READ MORE

WEBINARS


PRIORITIZING THE CUSTOMER EXPERIENCE FOR IMMEDIATE IMPROVEMENTS



READ MORE

E-BOOKS


SERVICE INTELLIGENCE BENCHMARK REPORT



READ MORE

DATA SHEETS


SERVICE INTELLIGENCE DATA SHEET



READ MORE

WEBINARS


PRIORITIZING THE CUSTOMER EXPERIENCE FOR IMMEDIATE IMPROVEMENTS



READ MORE

E-BOOKS


SERVICE INTELLIGENCE BENCHMARK REPORT



READ MORE

DATA SHEETS


SERVICE INTELLIGENCE DATA SHEET



READ MORE




 * Service Intelligence
   * Overview
   * Products
   * Service Insights
   * Triage
   * Warranty Audit
   * Home Appliance Repair
 * Resources
 * Blog
 * Company
   * About Us
   * Careers
   * Events
   * Partner Program
   * Contact Us
   * Security

REQUEST A DEMO

Log In



START MAKING SERVICE FEEL LIKE MAGIC

GET STARTED

 * Service Intelligence
   * Overview
   * Products
   * Service Insights
   * Triage
   * Warranty Audit
   * Home Appliance Repair
 * Resources
 * Blog
 * Company
   * About Us
   * Careers
   * Events
   * Partner Program
   * Contact Us
   * Security

GET STARTED


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