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 1. Computing


HACKERS JUST STOLE PERSONAL DATA FROM MILLIONS OF ACER CUSTOMERS

By Monica J. White October 14, 2021 3:40PM


Acer has just confirmed that its servers were beached by a group of hackers
called Desorden. The hackers managed to steal over 60 gigabytes worth of data
containing sensitive information about millions of Acer’s customers.

The compromised information includes the names, addresses, and phone numbers of
several million clients, but also restricted corporate financial data.

Mark Coppock/Digital Trends

The hack was recently reported by the hackers themselves and was later confirmed
to be true by Acer. Desorden has managed to breach Acer’s servers in India and
obtain massive amounts of data. The data consists of both consumer and corporate
accounts. According to Desorden, the “affected customer data are in the
millions.”



As proof of the data breach, the hacker group published over 10,000 accounts of
private customer data. The remaining data will be put for sale, and the post has
already gathered some interest from potential buyers. The hackers haven’t made
it clear whether they wish to sell the data on the underground market, or they
simply want Acer to pay a ransom for it.

According to Acer, the company has immediately instated security measures and
performed a full scan of its systems. The attack affected Acer’s local
after-sales service system in India. The company has then started notifying all
potentially affected customers. In a statement made to Privacy Affairs, Acer
claims that this incident will have no impact on its business continuity. That
is most likely true, but it’s certainly bad timing for the brand, as this is the
second major data breach it suffered just this year.

Earlier this year, Acer’s servers fell victim to a ransomware attack conducted
by the hacking group called REvil. The stolen data was all sensitive, including
bank balances, bank communications, and other financial information.

REvil demanded $50 million paid in XMR (a cryptocurrency) as a ransom for the
stolen data. Acer hasn’t commented on the situation beyond admitting to
“abnormal situations being observed” during the time of the attacks. This data
breach was, in fact, the largest known ransom demand to date.

Aside from the two hacking incidents, it has been a successful year for Acer.
The company has recently started selling laptops with Windows 11 pre-installed,
and it was among the first brands to do so. It’s also getting ready to start
selling what might potentially become the best gaming monitor ever, the Acer
Nitro XV2.

One data breach is bad enough, but to suffer from a second one in the same year
is a true disaster for Acer. Even more so, it’s a disaster for its customers.
Unfortunately, companies of Acer’s caliber are often under attack, and it seems
that in 2021, at least two of these attempts were successful. It’s definitely a
sign that a tightening of security measures might be necessary for Acer.

EDITORS' RECOMMENDATIONS

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 * T-Mobile says 48 million people are affected by recent cyberattack
 * T-Mobile confirms hack, investigates whether customer data was stolen
 * T-Mobile investigating claims of massive hack involving customer data


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