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* Join Now * Sign In * Contact Us * Home * * Free Membership * Content * Community * Coaching * Training & Certification * Research * Other Services Menu YOUR GATEWAY TO THE AUTOMATION & AI MARKETPLACE TOP 10 MISTAKES AUTOMATION LEADERS MAKE Being an automation leader is a highly challenging role. They play a central role in determining the goals, strategy and ultimately, success of the company they’re part of. But many automation leaders make common mistakes that can impede their effectiveness and harm their company's prospects. We explore the top ten mistakes we've found that leaders frequently make and provide strategies for avoiding them. Download >>> RECENT SHOWS & INTERVIEWS: THE DIGITAL LEADER SHOW Each week, we’ll explore some of the key issues defining our ongoing transformation into digital enterprises and societies. Join us for a unique, unfiltered discussion of business and social leadership at the intersection of technology and the humanities, helping you to become a Digital Leader. active Digital Leader Show: Being a Good Boss On this episode of The Digital Leader Show we will discuss How to be a Good Boss in today's workplace environment, PLUS headlines for digital leaders from the ...world of enterprise technology. About the Show: Each week, we explore some of the key issues defining our ongoing transformation into digital enterprises and societies. Join us for a unique, unfiltered discussion of business and social leadership at the intersection of technology and the humanities, helping you to become a Digital Leader. About the Speakers: Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike. Carlos Alvarenga is a researcher, author & coach, and is an educator with Georgetown University and Senior Research Fellow & Adjunct Professor at the Robert H. Smith School of Business at the University of Maryland. He was previously the Executive Director of World 50 Labs, the member-innovation team at World 50, Inc., a Principal in Ernst & Young’s Advisory Practice and a Managing Director at Accenture.[+] Show More active Digital Leader Show: People vs Technology in the Workforce With the recent wave of AI capabilities, uncertainty in the economy and hiring & workforce challenges across most sectors, is this the pivot point for companies to shift their balance ...of technology vs people? About the Show: Each week, we explore some of the key issues defining our ongoing transformation into digital enterprises and societies. Join us for a unique, unfiltered discussion of business and social leadership at the intersection of technology and the humanities, helping you to become a Digital Leader. About the Speakers: Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike. Carlos Alvarenga is a researcher, author & coach, and is an educator with Georgetown University and Senior Research Fellow & Adjunct Professor at the Robert H. Smith School of Business at the University of Maryland. He was previously the Executive Director of World 50 Labs, the member-innovation team at World 50, Inc., a Principal in Ernst & Young’s Advisory Practice and a Managing Director at Accenture.[+] Show More active Digital Leader Show: Avoiding Corporate Burnout On this episode of The Digital Leader Show we're discussing how to avoid corporate burnout with Hannah Holden, burnout survivor and specialist. PLUS, headlines for digital leaders from the world ...of enterprise technology. About the Show: Each week, we explore some of the key issues defining our ongoing transformation into digital enterprises and societies. Join us for a unique, unfiltered discussion of business and social leadership at the intersection of technology and the humanities, helping you to become a Digital Leader. About the Speakers: Hannah Holden is a corporate burnout survivor and specialist, helping high-achieving consultants reboot with more energy, self-awareness and intention. She holds a BSc from Kings College London and her corporate career spans 20+ years with the likes of ISG, Royal Bank of Scotland and Mozaic Services, among others. Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike. Carlos Alvarenga is a researcher, author & coach, and is an educator with Georgetown University and Senior Research Fellow & Adjunct Professor at the Robert H. Smith School of Business at the University of Maryland. He was previously the Executive Director of World 50 Labs, the member-innovation team at World 50, Inc., a Principal in Ernst & Young’s Advisory Practice and a Managing Director at Accenture.[+] Show More Previous 1 of 19 Next EXECUTIVE INTERVIEWS Our monthly video interviews with some of the top industry experts & practitioners in RPA, AI & digital transformation. active The future of work and the workplace with Dan Goodstein In this video, we discuss with Dan Goodstein, President of IRPA AI & Digital Enterprise Institute, the future of work and the workplace. IRPA AI is an independent professional association ...and knowledge forum for the buyers, sellers, influencers and analysts of software automation and AI. In addition to being a go-to resource for enterprises across the globe looking for assistance with digital enterprise transformation, AI & RPA and running multiple technology associations with over 100,000 member executives worldwide, Daniel is a seasoned GTM strategy expert, marketing exec & sales team leader with a history of working with services and software companies in the tech, software automation, AI, digital and outsourcing spaces; he has strong skillsets and experience in business operations, customer relationship management, marketing strategies, sales leadership, media planning and relations, as well as start-ups. #futureofwork #digitaltransformation , #intelligentautomation #artificialintelligence #kajmasterclass #videopodcast[+] Show More active The Future of Work: Digital Transformation, AI, and Current Tech Trends with Dan Goodstein In this episode, we speak with Dan Goodstein, a seasoned marketing executive, sales leader, and technology association leader, about the future of work in the context of digital transformation, AI, ...and current tech trends. Dan shares his insights on how companies can effectively navigate digital transformation, the most promising applications of AI in the enterprise, and what changes he anticipates in the future of work. Find more about Dan Here: https://www.linkedin.com/in/danielgoodstein/ For help with automation, AI, or digital transformation, visit http://www.irpaai.com For help with sales and lead generation programs, visit getOutsourcedSales.com #futureofwork #ai #digitaltransformation #sales #emergingtech[+] Show More active Executive Interview Series: Retail and Supply Chain Challenges With IBM’s Dr. Axel Nitschke What are the primary challenges in today’s retail space? Can retail recover? Join Dan Goodstein, President, IRPA AI and Digital Enterprise Institute, and Dr. Axel Nitschke, Partner, Leader Consumer Industries, IBM ...Consulting, as they discuss: • Digital growth among retailers and shifting expectations of consumers • Flexibility and adaptability of retail operations to respond to challenges and scale • Lessons learned from successful brands who have been able to adapt and grow • Intelligent supply chains to optimize operations Tune in for future episodes of the Executive Interview series and register at IRPAAI.com today to keep ahead of the intelligent automation curve. #Retail #SupplyChain #Technology #RPA #AI[+] Show More Previous 1 of 5 Next AUTOMATION NATION Join IRPA AI’s Founder Frank Casale and meet the people driving the digital revolution. Frank speaks 1-on-1 with founders, CEOs & leading execs to get their perspectives on the market, their lessons learned & their advice to other leaders. active Automation Nation: Top 5 Reasons Why Automation Sales People Lose Deals- PART III For part 3 of our series on the top 5 most common reasons why automation sales teams lose deals, we discuss the need to qualify & disqualify deals. As part ...of our "Automation Nation: Sales Edition" series, this unfiltered conversation with industry influencer Frank Casale & IRPA AI President Dan Goodstein will unpack the current sales environment for sales leaders selling into the RPA, intelligent automation or enterprise AI space.[+] Show More active Automation Nation: Top 5 Reasons Why Automation Sales People Lose Deals, Part II Top 5 Reasons Why Automation Sales People Lose Deals Join Part II of our unfiltered conversation with industry influencer Frank Casale & IRPA AI President Dan Goodstein, as we unpack the ...current sales environment for sales leaders selling into the RPA, intelligent automation or enterprise AI space & the top 5 most common reasons why automation sales teams lose deals. This session is on why not to anchor your efforts on IT and we'll explain why this tends to happen so often, why it hurts your probability of success and what the better approach actually is.[+] Show More active Automation Nation: Sales Strategies Edition Unfiltered conversation with industry influencer Frank Casale & IRPA AI President Dan Goodstein, as we unpack the current sales environment for sales leaders selling into the RPA, intelligent automation ...or enterprise AI space & the top 5 most common reasons why automation sales teams lose deals[+] Show More Previous 1 of 4 Next INTELLIGENT AUTOMATION FIRESIDE CHATS Join industry thought leader interviews with some of the industry’s top experts in automation and AI. active Taking Stock of The Intelligent Automation Market Robotic Process Automation (#RPA) and Intelligent Automation (#IA) have changed, and are changing, the way businesses operate. RPA and IA enable businesses to automate repetitive tasks, to increase business efficiency, dramatically ...reduce their operational costs at an unheralded pace. Businesses no longer need to be confided to deciding between time, cost or quality - automation allows them to have all 3 benefits at the same time. ChatGPT and generative AI digital has been democratized. Anyone who wants to use digital technology can. It is no longer a black box - people can now use AI in an intelligent way. AI is having its iPhone moment. We are beyond the innovation phase and deep into the maturity phase of intelligent automation and AI. We are at the automation plug and play stage - simplicity and plug and play platforms will win. Businesses are now demanding results. As such, Automation as a Service and Outcome as a Service are two business models taking the automation market by storm. Listen in as Olivier Gomez and Daniel Goodstein discuss the automation market and how it has evolved over the past 10 years and more. 🔺🔺🔺🔺🔺🔺🔺🔺🔺🔺🔺🔺🔺🔺🔺🔺🔺🔺🔺🔺🔺🔺🔺 Who are IRPAAI? 🔺We are a neutral 130,000 member professional association focused on providing education, networking and advice to executives on RPA, intelligent automation & enterprise AI. 💡We offer leading-edge market intelligence, coaching and access to resources, allowing business leaders to position themselves at the cutting edge of knowledge work and technology. 🎥 Subscribe to the IRPAAI YouTube channel 🕸️ Pop over to our website - http://www.irpaai.com/join to get basic membership FREE[+] Show More active Automation Achievements for VBA and BlueShore Financial Systems What did VBA and BlueShore Financial gain through process automation? Join Dan Goodstein, President of IRPA AI and Digital Enterprise Institute; Rohail Khan, Sr. Advisor at IRPA AI; and Lauren ...Mayes, Program Director at IBM Content Services, as they discuss: • VBA’s experience with and results from adopting intelligent automation to improve processing time • BlueShore Financial’s results from its move toward process automation, key integrations, and inclusion of additional business rules, which freed up client-facing staff to focus more on relationship building Tune in for future episodes of the Executive Interview series, and register at IRPAAI.com today to keep ahead of the intelligent automation curve #RPA #Automation #ProcessImprovement[+] Show More active An Overview on Intelligent Automation with Pascal Bornet What can Intelligent Automation (IA) do to solve some of the business world’s most challenging problems? Join Pascal Bornet, Global Expert in Intelligent Automation and Senior Advisor to IRPA AI, as ...he discusses the benefits and possibilities of IA with a special guest. • IA improves the customer and employee experiences. • IA increases business efficiency 20% to 60% across industries. • IA has the potential to save more than 10 million lives per year. Join https://irpaai.com to learn more about IA, RPA, and AI. Do you have knowledge or information to add to the IA conversation? Contact us at https://irpaai.com/contact-us today. #IntelligentAutomation #ArtificialIntelligence #Innovation[+] Show More Previous 1 of 3 Next RESOURCES TRAINING & CERTIFICATION ASK INDUSTRY EXPERTS CONTENT ARCHIVES LOG IN FOR ACCESS TO ARCHIVED CONTENT Register Forgot your password? LATEST NEWS THE RISE OF INSIGHT SELLING: EMPOWERING TECHNOLOGY SALES IN THE DIGITAL AGE NICE RPA's Advanced Automation Expert, Maor Revah, shares his perspective on the increasing demands of the customer experience and how customer service can improve the quality of interactions through solutions such as self-service portals and generative AI, among others.In this interview we cover: What is being done in companies to improve [...] IMPROVING BACK OFFICE PRODUCTIVITY Follow South African health plan administrator Medscheme’s digital transformation journey as the back office embraces process analytics to drive improved results with new productivity baselines, reduced costs, and streamlined processes. [wpforms id="15439" title="false"] [...] MANAGER EXPECTATIONS IN REMOTE WORKPLACES Manager Expectations in Remote WorkplacesIn this clip from the webinar, "Top Ways Automation Improves Employee Engagement and Customer Experience", Maor Revah, Head of Business Development at NICE, and Mehdi Nafe, CEO and Co-Founder of Novelis Group, discuss the evolving purpose and role of leaders within an organization. Watch Full Webinar [...] VIEW MORE FEATURED CONTENT THE RISE OF INSIGHT SELLING: EMPOWERING TECHNOLOGY SALES IN THE DIGITAL AGE NICE RPA's Advanced Automation Expert, Maor Revah, shares his perspective on the increasing demands of the customer experience and how customer service can improve the quality of interactions through solutions such as self-service portals and generative AI, among others.In this interview we cover: What is being done in companies to improve Customer ExperienceWhat companies are doing to ensure agent happiness and retentionImprovements in self service channelsEffects of Generative AI [wpforms id="15625" title="false"] [...] IMPROVING BACK OFFICE PRODUCTIVITY Follow South African health plan administrator Medscheme’s digital transformation journey as the back office embraces process analytics to drive improved results with new productivity baselines, reduced costs, and streamlined processes. [wpforms id="15439" title="false"] [...] VIEW MORE ARCHIVES THOUGHT LEADERSHIP VIDEOS (RPA TV) COGNIRATI: THE END OF JOBS WITH ADP'S JEFF WALD- PART I Most IRPA AI members are enthusiastic about this exciting wave [...] PANEL: THL, PWC, IBM & AVASANT DISCUSS SHIFT TO INTELLIGENT AUTOMATION In partnership with Josh Bresler, the managing director of Thomas [...] VIEW MORE ARTICLES, WHITE PAPERS, AND CASE STUDIES THE RISE OF INSIGHT SELLING: EMPOWERING TECHNOLOGY SALES IN THE DIGITAL AGE NICE RPA's Advanced Automation Expert, Maor Revah, shares his perspective on the increasing demands of the customer experience and how customer service can improve the quality of interactions through solutions such as self-service portals [...] IMPROVING BACK OFFICE PRODUCTIVITY Follow South African health plan administrator Medscheme’s digital transformation journey as the back office embraces process analytics to drive improved results with new productivity baselines, reduced costs, and streamlined processes. [wpforms id="15439" title="false"] [...] MANAGER EXPECTATIONS IN REMOTE WORKPLACES Manager Expectations in Remote WorkplacesIn this clip from the webinar, "Top Ways Automation Improves Employee Engagement and Customer Experience", Maor Revah, Head of Business Development at NICE, and Mehdi Nafe, CEO and Co-Founder of [...] PROCESS OPTIMIZATION FOR REMOTE WORK How can businesses optimize their processes for remote work environments? In this clip from the webinar, "Top Ways Automation Improves Employee Engagement and Customer Experience", Maor Revah, Head of Business Development at NICE, and [...] VIEW MORE INDUSTRY PERSPECTIVES AND EXPERT Q&A'S COGNIRATI: THE END OF JOBS WITH ADP'S JEFF WALD- PART I Most IRPA AI members are enthusiastic about this exciting wave of automation and transformation that we are immersed in, yet very much concerned about the future...rightfully so. With that in mind our very own Frank [...] PANEL: THL, PWC, IBM & AVASANT DISCUSS SHIFT TO INTELLIGENT AUTOMATION In partnership with Josh Bresler, the managing director of Thomas H. Lee's automation fund, IRPA AI's Daniel Goodstein hosts an expert panel on "Going beyond RPA and the shift towards Intelligent Automation" with leaders [...] TECHNEXT: CREATOR OF THE EMOTIONAL PROCESSING CHIP The first in our "TechNext" series, Founder of Emoshape and Architect of the Emotion Processing Chip (EPU) talks about the power of emotional computing and the future of AI with emotional intelligence. In this [...] PRACTITIONER’S PERSPECTIVE: AVAYA EXEC'S AUTOMATION ROADMAP https://youtu.be/OttlqsQ_QfwIn our latest installment of the Practitioner's Perspective & Executive Interview Series, Ramesh Balanagu, Head of Digital Automation at Avaya shares his real-world experiences with implementing automation tools, as well as how to measure [...] VIEW MORE KNOWLEDGE FORUM & COMMUNITY * Membership * Training & Certification * Content Archives * Privacy Policy * Terms & Conditions ABOUT US * Services * Our Experts * Contact us FOLLOW US Linkedin Twitter Youtube © COPYRIGHT 2023 Institute for Robotic Process Automation & Artificial Intelligence. All Rights Reserved.