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67.227.242.177  Public Scan

Submitted URL: https://beckershealthcare-news.com/portal/wts/ue%5Ecnkmc88ybaN2Fa72ysajf3foh-d4sPR%7CyfwOgPa
Effective URL: https://www.beckershospitalreview.com/whitepapers.html?oly_enc_id=2681J5107045C5G
Submission: On June 12 via manual from US — Scanned from DE

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WHITEPAPERS & E-BOOKS

The following whitepapers and e-books have been made available to readers of
Becker's Hospital Review. Click on a category below to see the whitepapers and
e-books available on that topic.

 * ASC/Spine - click here to download all.
 * Payer - click here to download all.
 * Process Improvement - click here to download all.
 * Health IT - click here to download all.
 * Finance - click here to download all.
 * Clinical - click here to download all.
 * Dental - click here to download all.


ASC/Spine
Sharpen your revenue cycle in 7 steps
Source: Waystar
When increasing denials and staff attrition are the norm, it's easy to see why
organizations are constantly facing frustration and financial strain. Add the
shift of financial burden onto patients and rapidly evolving technology into the
mix, and it's a recipe for revenue cycle challenges.

The current landscape is rocky, but with the right strategy, financial stability
is still within reach. Using decades of industry expertise and real-world data,
this e-book details the top challenges revenue cycle leaders face today and
offers step-by-step instructions on refining processes, implementing change and
making the most of your healthcare RCM software.

You'll learn:  



 * The top 4 challenges for today's revenue cycle leaders
 * Insider tips for evaluating your current process and creating an improvement
   plan
 * 7 step-by-step processes that revolutionize your revenue cycle



Read Now

ASC trend watch: 10 things leaders need to know now
Source: Waystar
The first half of 2023 is almost behind us, and ASC leaders know there has been
no shortage of ups and downs — reimbursement pain points, staffing gaps and
efficiency concerns alongside growth and demand. This complex mix of challenges
and opportunities calls for reflection and strategizing what's next. 

In this e-book, you'll find 10 short articles that will prepare you and your
organization to finish the year strong, including:



 * A streamlined guide on anticipated Medicare payment shifts for the top 10 ASC
   procedures
 * Orthopedic and spine ASC leaders' main concerns for the year + opportunities
   they see
 * A cheat sheet to run a thriving ASC, with perspective from 55 industry
   leaders — including CommonSpirit Health (Chicago), Johns Hopkins Medicine
   (Baltimore) and more



Read Now

5 characteristics of a good ASC billing company
Source: Surgical Notes
Finding the right billing company for your ASC can be like searching for a
needle in a haystack. But the process doesn't have to be so overwhelming when
you know exactly what to look for.



There are five key characteristics every good ASC billing company has. This
white paper examines each of these differentiators, including how they're
defined, how they benefit surgery centers, and what ASCs should look for to
ensure the billing partner they choose is right for them.

Key insights include:

 * The importance of achieving a true partnership with your billing partner
 * What it means to provide best-in-class security and next-generation analytics
 * How a billing company's team structure and expertise are critical to success



Read Now


Learn more about private equity and what it means for your practice.
Source: Physician Growth Partners
Private equity investment has been pouring into medical and dental practices --
with no signs of slowing down.



Often a big offer comes unsolicited, but is it a fair offer and will private
equity partnership be a good fit? The lure of private equity money can be
enticing but what are the risks and challenges? What help do you need to
navigate this unfamiliar territory?

A new white paper from Physician Growth Partners answers critical questions for
medical practices considering a private equity investment, such as:

 * What are the benefits of working with private equity?
 * Is it better to sell to a private equity group or a hospital system?
 * Can you maintain independence in a private equity partnership?
 * How are deals structured and what is “fair” compensation?
 * What are the advantages of working with a transaction advisor?

Be prepared when a private equity firm approaches your practice.



Read Now

Outsmart the revenue cycle staffing crisis
Source: Waystar
Revenue cycle leaders know the staffing crisis in healthcare is not limited to
clinical functions; there’s also a revenue cycle staffing crisis.

Based on increasing revenue cycle work and a shortage of skilled workers, it is
impossible to hire enough people or ask current employees to work harder.

It’s time to work smarter, not harder. What does working smarter in the revenue
cycle mean? It means finding innovative ways to do more with less.

Download for best practices on:



 
 * Developing a smarter revenue cycle and administrative strategy
 * Cutting down on outdated manual processes
 * Streamlining existing processes with intelligent automation

  Learn more about what intelligent automation is, how it works, which revenue
cycle tasks are best automated and what the benefits are



Read Now

Payer
The key to unlocking business value for payers? A better member experience
Source: League
Health plans are under tremendous pressure. Macroeconomic conditions, member
turnover, new competitive threats, and failing point solutions are compounded by
rising administrative and IT costs and workforce shortages. 

To combat these challenges, member experience transformation has increasingly
become a competitive opportunity to drive greater engagement, boost member
satisfaction, and meet business and financial objectives.
 
In this report from Becker's Healthcare, executives from Highmark Health,
Cambia, McKinsey and more share insights on how leaders can effectively showcase
the value of their CX transformation initiatives and proven strategies to
enhance the member experience to deliver on key business objectives. 

Key takeaways: 



 * A best-in-class member experience is now the strategic advantage 
 * The 4 key value drivers of CX transformation and strategies to execute them
 * Proven strategies for measuring the value of CX 



Read Now

3 ways to address No Surprises Act compliance challenges
Source: Expion Health
True to its name, the No Surprises Act is a consumer protection law designed to
relieve the burden of unexpected billing. While the spirit of the law is clear,
the path to compliance has been less certain for payers.

CMS audits are revealing incorrect qualified payment amount calculations,
providers are continuing to send balance bills to patients, and the independent
dispute resolution process is struggling to keep up with the caseload.

This whitepaper helps payers develop a better NSA compliance strategy by
outlining: 



 * Three key strategies for payers to address NSA compliance challenges
 * A self-assessment to understand the strength of your NSA strategy



Read Now


Target the full spectrum of cardiometabolic conditions for better member
outcomes, plan savings
Source: Vida
The vast majority of Americans live on a spectrum of poor cardiometabolic health
— only 2.7 percent US adults are living a healthy lifestyle, according to a Mayo
Clinic study.



Every year, cardiometabolic conditions, including diabetes, cost employers and
health plans upwards of $500 billion dollars. Continuing to treat these
conditions in silos simply won't cut it: To realize better member outcomes and
health plan savings, the full spectrum of these conditions needs to be
addressed, and a single platform is supporting organizations to do it.

Read about a virtual care solution that can increase your health plan's ROI by:

 * Serving diverse populations with members of all ages, backgrounds and
   cardiometabolic health acuities in one platform
 * Encircling members with personalized, human-led care teams to address and
   treat co-occurring cardiometabolic conditions at the same time
 * Guaranteeing cost savings for health plans in the form of reduced expensive
   hospital visits and medical interventions



Read Now

Making cloud the value driver for healthcare payers
Source: NetApp
Healthcare payers are dealing with higher costs ­– and nowhere more so than in
IT. Fortunately, cloud tools can help payers like you free themselves from
expensive on-premises footprints and deliver higher levels of performance.  



 * Learn how you can massively cut your data footprint and compute costs. 
 * See where you can save time and benefit from AI and automation tools. 
 * Understand the ways cloud can help you stay on top of regulations.



Read Now

Process Improvement
4 common myths about logistics management, debunked
Source: Cardinal Health OFL
As hospitals confront persistent financial challenges, leaders are assessing
every component of the enterprise to identify cost savings that won't undermine
care quality. Streamlining shipping and logistics management is a strong
contender for savings, but misconceptions exist that often prevent leaders from
fully realizing this opportunity.

This white paper debunks four common healthcare logistics management myths for
leaders and shares how they can maximize shipping efficiencies and savings.

Key learnings: 



 * The most common logistics management myths 
 * The biggest opportunities for cost savings 
 * How to make more cost-efficient decisions about shipping modes



Read Now

Navigate headwinds without burning workers out — Here’s how
Source: UiPath
Hospitals and health systems nationwide are buckling under three extreme
pressures: a crippling administrative burden, clinical workflows anchored in the
pre-digitalization era and persistent staff shortages that make it difficult to
ensure a positive patient experience and scale delivery of personalized care.

This whitepaper explores how health systems can use automation technology to
help relieve the stress and inefficiencies associated with day-to-day
operations. The report also outlines best practices for deploying technology
effectively and includes survey insights from 117 healthcare leaders about their
priorities for technology implementation, automation efforts and reducing staff
burnout.

Key learnings: 



 * The consequences of excessive administrative workloads and staff burnout
 * 3 documentation workflows that are ripe for automation
 * Tips for successful implementation of automation technologies



Read Now


Better capacity management: The prescription health systems need
Source: LeanTaaS
The economics of healthcare has never been more challenging than it is today.
Hospitals and health systems don't have adequate free cash flow to build new
operating rooms or beds. Meanwhile, staff shortages and the possibility of
worsening patient experiences remain major concerns. The only viable option for
hospitals and health systems to survive and grow is to derive more value from
existing assets.

With better capacity management, organizations can handle more OR cases without
having to add staff and resources, reduce length of stay by identifying and
eliminating barriers to discharge, and schedule staffing levels proactively
based on more accurate demand forecasts. 

During an April summit hosted by Becker's, healthcare leaders nationwide came
together to discuss strategies and best practices surrounding capacity
management. This white paper offers a summary of the discussion and includes
perspectives from the following organizations:



 * Gundersen Health System (La Crosse, Wisc.)
 * UCHealth (Aurora, Colo.)
 * Rush University Cancer Center (Chicago)
 * Nebraska Medicine (Omaha)



Read Now

3 steps to bridging the digital disconnect with your patients
Source: Luma Health
Smartphone users get more than 63 notifications per day on average, and if a
healthcare system isn't attuned to what a patient cares about, they will
inevitably add to the digital communication noise. This leaves digital tools
like EHRs and online scheduling unused and patients disengaged with their care
and providers. 

The key to bridging the digital disconnect is meeting patients right where they
are. To understand patients' wants and needs around communication, proven
strategies and feedback directly from patients are vital.

This white paper collects strategic recommendations backed by data science,
turning more than 700 million data points from 650-plus leading healthcare
organizations into actionable best practices for your organization — no matter
your current tech stack.

You'll learn: 



 * Three concrete steps to bridging the digital disconnect and building better
   patient relationships 
 * How to maximize your investment in SMS and reach patients more effectively
 * How to get patients to follow through with scheduling appointments online —
   and showing up



Read Now

How to Recruit Like a Healthcare Disrupter
Source: PS&D
Traditional healthcare employers are no longer just competing with other
hospitals and health systems for providers. They're now vying for top talent
alongside technology companies and retail giants.



In the face of a provider shortage, disrupters are adding even more complexity
to the already-challenging provider recruitment environment. This white paper
from Provider Solutions & Development explores healthcare delivery disrupters,
how they are making their mark and impacting the provider pipeline and what you
can do to stay competitive.

Key learnings:

 * Who's causing the healthcare delivery disruption — and how
 * What disrupters' potential impact will be on the provider pipeline
 * How to rethink recruitment to be competitive in today's healthcare landscape



Read Now

Better data, the value-based care differentiator: How to get physicians the
insights they need to improve outcomes and lower costs
Source: CareAllies
Multiple chronic conditions per patient are on the rise. For already overwhelmed
clinical teams, this translates to greater need for complex care coordination,
polypharmacy and patient engagement — no easy feat for the many facilities that
are short staffed, resource strapped and operating based on fragmented patient
data, all while trying to effectively administer value-based care.

Many hospital and health system leaders are realizing how delivering better data
to physicians when they need it most —at the point of care — addresses the care
quality, cost and time issues they're facing daily.

In this white paper, you'll learn about the people, processes and technology a
physician group leveraged to ensure staff had access to the right data at the
right time, and the outcomes that ensued, including higher rates of preventive
screenings for mental health and cancer, closer monitoring of patients' A1C
levels and boosted CAHPS scores. 

Read more to learn:  



 * The greater need for patient centricity today
 * Challenges and solutions to delivering better data insights to care teams
 * Current and future innovations + partnerships that support value-based care
   delivery



Read Now

5 signs it's time to modernize your credentialing technology
Source: QGenda
With incessant financial pressures and physician shortages in healthcare,
getting new providers credentialed, enrolled and scheduled quickly and
accurately is more important than ever. If your credentialing system isn't
easing administrative burden or expediting the process, it's time to consider a
new approach — for the betterment of your staff, efficiency and bottom line.

In this e-book, you'll learn why streamlined credentialing is crucial to
provider engagement, accelerating time to patient care and faster
reimbursements.

Download to learn more about:




 * The impact the credentialing process has on provider and staff satisfaction,
   as well as financial results
 * Five common challenges facing the market and signs that your credentialing
   system is holding your organization back
 * How addressing shortcomings here helps health systems to complete
   credentialing faster, more accurately and with ease



Read Now

Parkview Health Revolutionizes Approach to Pharmacy Supply Chain Integration
Source: Tecsys
Fort Wayne, Ind.-based Parkview Health has achieved what many have long believed
impossible: integrating pharmaceuticals into its broader healthcare product
supply chain processes to gain complete transparency into all supply purchases
and inventory.



This groundbreaking work has placed the health system in a national leadership
position for building an end-to-end, automated and digital supply chain across
its network.

Read about Parkview Health's success in driving down costs, improving
efficiencies and capitalizing on savings opportunities.

Key takeaways:

 * Strengthen alignment between the supply chain and pharmacy teams for greater
   efficiency and significant cost savings.
 * Develop a centralized pharmacy supply chain distribution model while ensuring
   regulatory compliance.
 * Gain transparency into drug inventory to make data-driven purchasing
   decisions to support patient care.



Read Now

Older adults and tech: How to create an age-inclusive digital intake strategy
Source: Phreesia
Most healthcare leaders recognize that young people enjoy using digital tools to
schedule appointments, make payments and engage with their doctors. But do older
adults feel the same way? 

Here’s the reality: People over age 65 enjoy using technology, and they want it
to play a bigger role in their healthcare experience. Patients of all ages are
flexible and forward-thinking, and they aren’t afraid to try new things. And if
healthcare organizations don’t embrace digital tools, they may risk losing
patients to their competitors.

Phreesia surveyed more than 500 adults aged 65+ about how they want to manage
their care, including how they want to check in, manage appointments, make
payments and engage with their providers. We dive deep into the survey results
and explore their implications in our white paper, Older adults and technology:
Creating an age-inclusive, digital-first patient intake strategy.



Read the white paper to learn: 
 * How older adults feel about using self-service healthcare technology
 * Which digital tools older adults would use in the future, if given the option
 * Key strategies to increase access, make payments easier and help older adults
   become more activated in their care



Read Now

How 'care orchestration' via automation saves money, boosts clinical team
capacity & achieves better patient outcomes at scale
Source: Lumeon
Of all the potential uses for automation in healthcare delivery, care
coordination should be at the top of leaders' lists. Research suggests that
failure of care coordination accounts for up to $78.2 billion in wasteful
industry spending.

Automated "care orchestration" — well-connected data and actions across multiple
systems that enable staff to better coordinate patient care — can help hospitals
and health systems sidestep many operational inefficiencies and yield
significant return on investment. 

This white paper offers a research-backed case for automating care coordination,
with compelling insights on: 



 * The major financial and operational pressures healthcare delivery networks
   face — and how this trajectory can change
 * How care orchestration lowers the cost of care, encourages clinicians to
   perform at the top of their licenses and promotes better patient experiences
 * Case studies that show sizable improvements with automation, like 60 percent
   reduction in total cost of care, 130 percent increase in care team capacity
   and an 82 percent decrease in clinician time spent in patient charts



Read Now

Three steps to building an effective internal agency
Source: AMN Healthcare

To better control costs and ensure access to flexible staffing options, some
health systems have opted to establish internal agencies.

This whitepaper walks through the key components of establishing an internal
agency, including the use of analytics, strategies to acquire staff, and
deployment methodologies to deliver staff to areas of need.

In this whitepaper, you'll learn:

 * Analytic inputs used to identify proper numbers of core and flexible staff
 * Effective strategies for acquiring and deploying staff
 * How a multilocation East Coast academic medical system saw success with a
   tech-enabled internal agency



Read Now

Remedying the workforce crisis: Giving healthcare employees the flexibility and
tools they need to thrive
Source: Infor  



Today's workforce challenges are putting pressure on healthcare organizations to
find staffing solutions that work. Conventional strategies are no longer good
enough; the industry must make significant adjustments to operations and
culture.

To enact real change, prioritizing staff wellbeing must be a strategic goal.
Discover ways to put the power back in the hands of your staff.

In this whitepaper, you'll learn:  
 * Ways to improve nurse retention rates
 * How to reenergize burned out employees
 * Practices for enhancing employee flexibility and autonomy

 



Read Now

5 executive strategies to stabilize and grow your workforce
Source: Optum
The healthcare workforce is at an extraordinary intersection of pressure, change
and transformation. Organizations are coping with high levels of churn in
front-line workers, quiet quitting by mid-level staff and early retirement of
their most experienced clinicians.

This white paper identifies the root causes of workforce upheaval and offers
five key strategies for healthcare organizations to methodically adjust
policies, procedures and practices for immediate stability and long-term
growth. 

Uncover strategies for balancing supply, demand and system transformation
through: 



 * Reconnecting talent to purpose and performance
 * Finding the right relationship between people and technology
 * Expanding the use of intelligent data
 * Building an anywhere, anytime workforce
 * Mapping an enterprise-wide workforce strategy



Read Now

How Wayne HealthCare Paid for its Digital Upgrade with Fewer No-Shows and Lower
Headcount
Source: AccuReg
Facing frequent no-shows, high staff turnover and resource draining, paper-based
processes in patient access, Wayne HealthCare was due for a digital upgrade.



Read the case study to learn how using EngageCare self-service technology to
transition administrative and financial tasks to patients helped Wayne improve
patient safety, reduce no-shows and increase staff efficiency.

Download a copy of the case study to learn how Wayne:

 * Reduced denials 80 percent
 * Decreased no-shows and cancellations, saving revenue
 * Reallocated staff and eliminated need to fill 5 vacant positions



Read Now

Supply chain transformation: 7 takeaways from Mayo Clinic, Cedars-Sinai and more
Source: Cardinal Supply Chain
Supply chain inefficiencies cost hospitals $25.7 billion annually. With the
right strategies, however, supply chain teams can not only lower supply chain
and healthcare costs but also serve as a direct bridge to improved care quality.



At the Becker's Supply Chain Leadership Virtual Forum, six healthcare supply
chain experts discussed their systems' supply chain transformation efforts and
shared how supply chains can become a strategic asset when bolstered by the
power of data, standardization and process efficiency. This report offers seven
takeaways from the discussion.

Key learnings:

 * How labor challenges are affecting supply chain teams
 * Top priorities for healthcare supply chain leaders in 2022
 * The key to successful supply chain transformations
   
   

Read Now

Proactive patient safety — New methods for better medical device management
Source: TRIMEDX
Patient safety is a primary concern for all health systems and medical devices
play a critical role in supporting the safe and effective delivery of patient
care.



Key Takeaways:

 * Health systems can support medical device availability through optimized
   preventative maintenance schedules and standardized workflows.
 * Dedicated monitoring and remediation of OEM-reported FDA alerts and recalls
   can minimize the potential impact on device availability and patient safety.
 * Patient safety should be a key consideration throughout a health system's
   capital planning process 



Read Now

A success story: Learn how Harris Health System adopted a thriving approach to
diabetes & hypertension management
Source: Livongo
Learn how we worked with this fully-integrated healthcare system to deliver a
whole-person approach to care for its employees and spouses with chronic
conditions.



Results include:

 * A coordinated experience across conditions for people living with both
   diabetes and hypertension Multiyear impact on clinical diabetes measures,
   including reduced HbA1c levels and a fewer hypoglycemic readings
 * Measurable impact on systolic and diastolic blood pressure rates among those
   with uncontrolled hypertension
 * Reduced spending incurred through medical care, emergency room visits and
   pharmacy costs associated with managing chronic conditions, resulting in a
   positive ROI



Read Now

An epidemic and a pandemic: The rise of substance use disorder in the wake of
COVID-19
Source: Collective Medical
Before COVID-19, the opioid epidemic was the nation's most consequential public
health threat. The pandemic has magnified the impact of the opioid crisis on
communities as unemployment, homelessness and behavioral health disorder rates
soar.



Learn how eight organizations across the country have used technology and
collaboration to achieve the following:

 * 61 percent reduction in opioid prescriptions
 * 32 percent reduction in opioid deaths
 * 50 percent decrease in emergency department visits for patients with high
   utilization patterns
 * $34 million in cost savings

This downloadable whitepaper will cover:

 * Four proven strategies for addressing the opioid epidemic on an
   organizational and community level
 * Statewide efforts to reduce opioid prescribing and use, including
   implementation of seven best practices for prescription opioids
 * How collaboration helped achieve measurable results outside opioids —
   including decreased ED visits and significant cost savings



Read Now
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Health IT
A new era for life sciences: How collaborative platform technology is
accelerating innovation + operations
Source: Conductiv
The COVID-19 pandemic institutionalized collaborative technology in hospitals
and health systems, as it quickly became a staple — out of necessity — for
telehealth and clinical meetings. But other areas of healthcare, like biotech,
drug and medical device companies, have realized equally compelling benefits of
the same technology.

In this white paper, you'll learn how collaborative platforms are increasingly
supporting clinical and business operations at life sciences organizations,
including how one pharmaceutical company is seeing success in staff engagement
and physician education.

Read more to discover how this technology:



 * Enables organizations to fast-track vaccine and drug development
 * Addresses some of the biggest challenges that life sciences organizations
   face, like connectivity, data sharing, clinical trials and staffing
 * Promotes innovation and go-to-market, and advances research 

 



Read Now

How to stay HIPAA-compliant while keeping providers connected
Source: RingCentral
In healthcare, collaborative communication is critical for success. Members of a
care coordination team must work together closely to ensure positive patient
outcomes while staying compliant with HIPAA regulations. Using noncompliant
channels for communication between care teams can result in heavy fines and
damage a provider's reputation.



However, HIPAA isn't static, and maintaining compliance requires staying up to
date with changes in the law, which creates an additional burden for providers
who should be focusing on patient care.

A secure cloud communications platform is key to fostering collaborative
communication between providers without fear of violating HIPAA. Download the
white paper to learn how to:

 * Connect care teams and patients on-site or via telehealth
 * Reduce costs through better collaboration with payers
 * Keep patient data secure and care team communication HIPAA-compliant



Read Now

The trajectory of AI in healthcare: Leaders share opportunities & limitations
for easing staff burden, staying competitive and saving costs
Source: Nuance
The era of AI is here, and the potential of this technology to address stubborn,
industrywide issues is becoming increasingly clear. 

This white paper details a conversation with a group of healthcare leaders about
their approach to AI, the benefits they're seeing in leveraging technology and
what they think other leaders should consider before implementation.  

You'll read about:



 * Why investing in technology — despite budget challenges — is important
 * The AI frameworks and capabilities that are still missing across the industry
 * How some technologies are unburdening staff and enhancing patient care



Read Now

Embracing telehealth and technology integrations without sacrificing security
Source: T-Mobile  
Telehealth and other technology integrations have proven to be more than a
pandemic fad — they are here to stay. 

Healthcare organizations today are reimagining their digital strategy to better
support the increased demand for telehealth, and ensure it is accessible to as
many patients as possible. 

As healthcare technology continues to advance rapidly, it is crucial to stay up
to date with the latest telehealth and technology integrations while still
maintaining patient privacy and information security. 

Key learnings: 



 
 * Why future iterations of telehealth technologies must be simplified 
 * How an increased demand for telehealth caused organizations to reassess their
   digital strategies
 * The importance of a laser-sharp focus on data security and compliance 
 * Technologies that can propel the patient journey forward 

 



Read Now

A new dawn for healthcare's SDOH strategy: How real-time intervention tech is
improving utilization, outcomes and costs
Source: Medecision
Social determinants of health account for most of the modifiable contributors to
healthy outcomes. But hospitals, health systems and health plans haven't had the
tools or technology to effectively close the loop on SDOH-related challenges —
until now.

Technology advancements are enabling the healthcare industry to sooner identify
and break SDOH-related barriers to care, quickly connect individuals to
appropriate resources and optimize engagement to ensure individuals receive the
support they need.

This report outlines the many benefits of implementing tech-enabled SDOH
interventions to improve health outcomes and reduce hospitalizations,
readmissions, emergency department use and costs.

Read more to learn how to: 



 * Proactively identify SDOH risk factors and connect individuals with
   appropriate resources sooner.
 * Get a more complete picture of an individual's health by leveraging
   integrated, tech-first tools.
 * Track referral status in real-time to close the loop on SDOH referrals and
   measure the impact of your efforts.



Read Now

Stop playing telephone with your patients—how to move to a post-call center
world
Source: Notable
In 2023, the vast majority of appointments are still booked by telephone. This
isn’t what patients want. It’s also labor-intensive and incredibly inefficient.

But it doesn’t have to be this way. There’s now a proven playbook for moving
beyond the call center to something far better for patients and providers.

This whitepaper:  



 * Examines findings from a nationwide survey of patient access leaders on
   scheduling 
 * Unpacks the differences between what providers provide and what patients want
 * Details how two health systems have increased appointments, slashed staff
   time spent on scheduling, and improved patient satisfaction through
   intelligent automation 



Read Now

Thoughtful tech implementation: The secret sauce of digital transformation
Source: West Monroe
Too often, new technologies are deployed too rapidly across clinical and
administrative workflows. When this happens, the entire purpose of the
technology's potential is defeated and employees are left more frustrated than
they were in the first place. 

Most technologies in healthcare aim to make things easier for workers and
patients, and lower costs. But it's up to organizations to take a thoughtful
implementation approach in order to realize these benefits. 

Read takeaways from a workshop at the Becker's Hospital Review 13th Annual
Meeting where two experts shared how organizations can approach tech investments
in a manner that will actually alleviate pressures, not add to them. 

Learning points:  



 * Avoid haphazard tech implementation
 * Engage clinicians in the tech investment + implementation processes 
 * Define and tracking success metrics 



Read Now

How three health systems use AI to personalize the patient experience and
improve their bottom line
Source: Notable Health
With healthcare accounting for 30% of the world's data volume, unlocking its
potential has been a long-standing goal for many health systems. With the
evolution of technology, this is no longer a distant dream - it's a reality.



This whitepaper explores how leading health systems are leveraging intelligent
automation, large language models (LLMs), and generative pre-trained transformer
(GPT) technologies to finally realize the potential of patient data.

Discover how:

 * One health system reduced no-shows by 8%, leading to $2M in annual cost
   savings
 * Another health system deployed advanced technology to deliver a 50% decrease
   in eligibility and registration-related denials
 * Yet another health system drove $840K in annual cost savings from a 23%
   reduction in no-shows and cancellations



Read Now

5 steps to secure the internet of medical things
Source: Claroty
Internet-connected medical devices can be a boon for patients and healthcare
organizations, improving the quality of care while reducing cost and complexity.
But they're not designed with cybersecurity in mind, making them especially
vulnerable to cyberattacks, which can put patient lives at risk. 

Securing the internet of medical things requires a new strategy and coordinated
approach as more devices hit the market and health systems continue to
consolidate. 

In this whitepaper, you'll learn:



 * What defines IoMT and how it is shaping the future of healthcare
 * What cybersecurity risks to expect from internet-connected devices
 * Why the IoMT requires a unique approach to security
 * The five steps you can take to implement an effective cybersecurity strategy
   for the IoMT



Read Now

Intelligent operations in today’s health care landscape: Why adding digital is
the key to success
Source: EXL Service  



The proof is in the numbers. After implementing cognitive AI solutions and other
digital tools to traditional healthcare operations, clinical and non-clinical
practices saw a 35% to 40% improvement in health care digital workforce use.
What's more, organizations saw 30% to 40% efficiency improvements and 25% cost
reduction through handling peak call volumes without additional staffing.

These drastic improvements allow employees to work the way they prefer: In a
sensitive, effective nature caring for patients. In this white paper, EXL
thought leaders discuss how applying automated, digital solutions to streamline
processes, simplify clinical workflows and eliminate manual administrative
tasks, companies can improve patient and employee satisfaction at the same time.
  More so, you’ll learn how adding digital:  
 * Engages the members most likely to benefit from specific programs.
 * Optimizes clinical resources’ scope of practice.
 * Improves member engagement and health outcomes.
 * Drives down health care costs across populations.

 



Read Now

3 strategies for breaking down healthcare's hidden data silos
Source: Consensus
Unknown data silos can be detrimental to healthcare organizations.

All along the continuum of care, hidden data silos prevent health systems from
achieving the goals of interoperability, namely, the ability to put the right
information in the right hands at the right time for better care. Without a
clear idea of where data silos exist, achieving true data integration is
impossible.

The stakes are high: Lack of data interoperability results in inefficient,
disconnected care and undermines value-based care and population health. 

Download this white paper to learn how to:





 * Overcome top data sharing and access challenges in health systems
 * Unlock trapped data in healthcare's 9 billion faxed documents sent each year
 * Implement three strategies to eliminate data silos in healthcare




Read Now

Make Machine Learning Work for You
Source: Altair
Given the breadth and depth of potential use cases, one thing is clear – more
and more people will find themselves working in environments where ML plays a
critical role. And thanks to the emergence of low-code and no-code software, ML
is no longer the exclusive preserve of programmers, data scientists, and people
who paid attention in math class. More of us can – and will – be involved in
developing and deploying practical ML solutions.

This eGuide will help you understand:



 
 * The key concepts behind ML and common applications
 * How it’s becoming more useful to people at all levels of organizations

 



Read Now

Testing the EMR and Beyond DELIVERING EXCEPTIONAL PATIENT CARE THROUGH QUALITY
TECHNOLOGY
Source: Keysight Technologies
At virtually every stage of a patient’s wellbeing, different forms of technology
and software support the expansion of better healthcare. As the reliance on
technology grows, ensuring that these lifesaving systems don’t break under the
strain is imperative.



  To keep operations running smoothly, healthcare IT professionals must perform
regular and exhaustive testing. Fortunately, the introduction of automation,
robotics, and artificial intelligence (AI) has made testing easier to deliver.

In this eBook from Keysight Technologies, you will discover  
 * How automation can improve workflow management to help physicians and
   patients alike
 * How AI-driven test automation helps your EMR become more interoperable and
   user-friendly
 * Six critical tasks that can be optimized with robotic process automation
 * The importance of testing both on-site and wearable medical devices

 

Please fill out the form to download the eBook.



Read Now

With predictive analytics and 'intelligent whispers,' health systems can unlock
hidden capacity
Source: LeanTaaS
Health system leaders face an operational paradox. Operating rooms, inpatient
beds and infusion chairs appear to be available. Yet, the reality is often very
different. These assets experience dramatic peaks and valleys in usage. As a
result, patients receive appointments, but when they show up for care at peak
times, they have to wait.



Other asset-intensive industries like airlines or package delivery services face
similar challenges. However, through sophisticated modeling and simulations,
organizations in these industries can predict and match supply to demand with
considerable accuracy. Every day, millions of packages are delivered on time and
scores of travelers safely reach their destinations. The healthcare sector needs
the same types of capacity-optimization tools.

These were the overarching themes that emerged during a hospital operations
summit as part of Becker's Hospital Review's 12th Annual Meeting in Chicago.
Dozens of hospital executives participated in the summit. This white paper is
based on their conversations and includes specific learnings from:

 * Rush University Medical Center in Chicago
 * UCHealth in Aurora, Colo.
 * Vanderbilt-Ingram Cancer Center in Nashville, Tenn.



Read Now

Finance
The patient financial experience: Leading health systems weigh in on what’s
working and what’s not
Source: Waystar  
As healthcare organizations juggle competing priorities, the patient financial
experience doesn't always make the list. According to new research, it should.



A patient's first and last interactions are often financial. And market research
shows that their satisfaction and your financial sustainability are impacted by
these interactions. This whitepaper outlines the latest market research and
insights from 35 leading health systems on the current state of the patient
financial experience.

What's in the report?

 * Research on how automation is connected to financial sustainability and
   patient loyalty
 * Perspectives from 35 leading health systems on what's working (and what's
   not)
 * Strategies to remedy gaps in patient satisfaction



Read Now

How one Illinois hospital cut its month-end close process in half
Source: Multiview Financial
After a two-year search, Robinson, Ill.-based Crawford Memorial Hospital found
the enterprise resource planning software of its dreams. 

In the past, Crawford Memorial's month-end close process took two full weeks.
The new ERP cut that time in half.

Multiple departments and about 60 employees at the hospital utilize the ERP for
tasks including user setup, workflow facilitation and payroll interface. The
financial team, along with other departments, now have easier access to valuable
reporting throughout the month, which has streamlined processes and allowed for
better tracking and analysis of key metrics.

Download this whitepaper to learn more about Crawford Memorial Hospital's ERP
journey.

Key learnings: 



 * How Crawford Memorial Hospital cut its month-end close process by 50 percent
 * How the ERP simplified the hospital's process of tracking key metrics
 * How Crawford Memorial Hospital plans to use the ERP to accomplish future
   goals



Read Now

How revenue cycle and IT teams are bettering patients' financial future together
Source: Flywire  
Revenue cycle departments are facing a barrage of challenges from all sides — a
lack of price transparency frustrating patients, the constant threat of data
breaches, and staff shortages and burnout exacerbated by the COVID-19 pandemic,
to name a few. 

It's too much for one department to handle on its own. To tackle these disparate
issues, some top hospitals and systems have turned to collaboration between
revenue cycle, IT and other departments with great success. 

In this white paper, leaders from Houston Methodist, Children's Hospital Los
Angeles and more share how their departments banded together to improve the
patient financial experience, maximize resources amid staffing shortages, and
tighten cybersecurity.

You'll learn:



 
 * Strategies to drive patient-centric collaboration across your organization
 * How to meet patient expectations while keeping data safe in the digital age
 * Specific types of automation that can alleviate staffing shortages and
   burnout



Read Now

How Dartmouth Health hit 101.6% of its cash collection goal
Source: Conifer  
In today's economy, every dollar counts — especially for health systems. 

Dartmouth Health, a nonprofit academic health system in Lebanon, N.H., aimed to
improve cash collections, patient satisfaction and funding for uninsured
patients. Through an eight-year partnership, it achieved 101.6 percent of its
cash collection goal and a 97 percent patient satisfaction rate.

This case study showcases how the health system was able to turn its goals into
a reality.

Key learnings:



 
 * How a one call customer service model resolved patient billing issues
 * How Dartmouth Health saved $15 million in cost-to-collect
 * How the health system improved single business office performance 

 



Read Now

The quest for a more efficient revenue cycle — RevElate Patient Accounting Beta
testing best practices from BayCare Health System
Source: Oracle Health
The modern-day revenue cycle journey is rife with pitfalls, from missed payments
to changing industry regulations to roadblocks that frustrate patients and
employees. To avoid leaving money on the table and getting dragged down by
behind-the-scenes challenges, health systems need solutions that promote
efficiency and can adapt with the times as consolidation and innovation show no
signs of slowing down.

Clearwater, Fla.-based BayCare Health System is staying ahead of these changes
by choosing to innovate, acting as a beta customer for RevElate, a new solution
from Oracle Health that advances capabilities of its existing EHR and patient
accounting platforms.

In this white paper, learn more about how BayCare's RevElate pilot and find out
how your health system can: 



 * Simplify and streamline the revenue cycle with a single master file
 * Preserve the integrity and efficiency of the revenue cycle
 * Cut down on errors that require time-consuming manual fixes
 * Ensure a smooth transition between revenue cycle platforms



Read Now

Technology, the antidote to RCM workforce shortages
Source: Finvi
Navigating workforce shortages is one thing, but addressing this challenge on
top of the massive shift to remote work is a whole new territory for revenue
cycle management leaders, who still are expected to maintain their
organizations' standards for productivity and financial well-being. Doing so
alone can be daunting.
 
In this Finvi-sponsored white paper, you'll read perspectives and successes
realized from Dallas-based Methodist Health System and Parallon of HCA
Healthcare in using tech-enabled workflows to address RCM staff shortages,
improve inventory management and enhance payer engagement.
 
Read more to learn: 



 * Primary challenges that healthcare collections teams are facing today, such
   as increased call hold times and growing adoption of high-deductible health
   plans
 * The importance of measuring team progress + performance to see improvement
 * How automation drives quality, compliance and productivity for RCM teams



Read Now
Overcoming the margin squeeze: How Proliance Surgeons and others are maximizing
productivity + profitability
Source: Waystar
Wasted resources are the culprit of major hits to healthcare organization's
revenue cycle, leading to low staff satisfaction and a poor patient financial
experience.



Overcome the pressure of shrinking margins by increasing workforce efficiency
with lessons in this e-book from Proliance Surgeons and Prosthetic & Orthotics
Group.

In this e-book, you'll learn:

 * Tips to improve workforce efficiency in healthcare
 * How one specialty provider slashed staff time spent per denial by up to 30
   days
 * Strategies that helped an ASC double their processed payments and foster
   financial growth



Read Now

Maximizing reimbursements with the power of data
Source: Synthellis
Over the past decade, changes in the healthcare landscape have squeezed margins
and fundamentally changed how providers get paid. Recent financial figures paint
a discouraging picture for healthcare organizations — 2022 margins were down 4.6
percentage points from 2021, and total expenses rose 17.5 percent the same year.



Optimizing revenue opportunities and maximizing reimbursements are imperative
for financial stability, and contract performance is critical to those efforts.
This e-book details concrete steps hospitals and health systems can take to
maximize revenue through better insurance contract management, and how having
the right data can help them get there.

You'll gain key insights including:

 * Three ways to leverage data to maximize revenue
 * A step-by-step guide to negotiating profitable contracts
 * The types of data you need to make negotiations more productive
 * How to evaluate and improve claims compliance
 * Tips for managing denials and prior authorizations



Read Now

4 steps to give patients a better financial experience
Source: Waystar
Healthcare organizations that offer the best financial experience are doing more
than just providing modern tools. While tools like self-service payment options
are important, these offerings aren't the only elements of an exceptional
financial experience. 

Craft a plan to exceed patients' financial expectations with this four-step
guide. 

Learnings include:  



 * Three of the top financial challenges patients and providers face
 * A full exploration of the patient financial care maturity model
 * Checklists, metrics, and next steps for each of the four-step process



Read Now

The state of patient access in 2023: What's working and what's not?
Source: Experian
Patients and providers' are losing hope in patient access. With 47 percent of
providers and 21 percent of patients feeling that access is currently worse than
it was two years ago, it's clear that lots of work needs to be done.



Gain insights on the state of patient access and learn what you can do to
improve it.

Three things you'll learn in this report:

 * Access pain points for patients and providers
 * Why providers have a more negative view of patient access than patients
 * Why providers are optimistic that patient access is about to get better



Read Now

How to vet and choose the right RCM partners
Source: R1 RCM
Health systems are painfully aware of the complexities of revenue cycle
management and understand the need for RCM partners. In fact, 93% of health
systems rely on at least one RCM partner.



But there are different reasons for pursuing RCM partnerships and very different
approaches to partnership. Which approach and partners are best for your
organization?

Here are insights from new research conducted with the Health Management
Academy:

 * 4 key reasons health systems pursue RCM partnerships
 * 2 primary approaches to RCM partnership, and the key differences between them
 * Factors to consider when vetting and evaluating RCM partnerships
 * Why so many leading health systems are considering enterprise RCM
   partnerships

The key takeaway: RCM partnerships are necessary but they're not all alike.
Understand the differences to make the best RCM decision for your health system.



Read Now

Convenience, communication key to new patient payment expectations
Source: Waystar
High deductible health plans (HDHPs) have shifted the already-complex payer
reimbursement burden onto the shoulders of consumers who are unprepared to bear
it.



Consumers, on the one hand, need increased support to understand their bills and
figure out how to pay them. On the other hand, patients with more skin in the
game are becoming more demanding about the quality of their customer experience.

These changes necessitate a new patient payment model that focuses on delivering
convenience and clear communication to patients, driving both quicker payments
and increased patient satisfaction.

Download this whitepaper to learn:

 * The current state of patient collections, with data
 * How to help patients take charge of their new responsibility
 * How to identify hidden coverage
 * How to increase the likelihood of quick, easy payment



Read Now

Accelerating growth in the health economy: How to secure market relevance in a
shifting landscape
Source: Optum
The economic landscape of the healthcare market has been forever altered by the
COVID-19 crisis. Existing challenges have intensified, and the pace of change is
accelerating, raising the bar for organizations to adapt strategically and
quickly.





Download the e-book to learn more about how health leaders can ready their
organization for growth with forward-thinking strategies that include:

 * Meeting the consumer on their terms
 * Adapting to new competition
 * The growing role of strategic partnerships
 * Mastering the new indicators of growth
 * Tracking the spend of the health care dollar



Read Now
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Rising to the Challenge: How Leading Healthcare Organizations are Thriving in an
Evolving Revenue Environment
Source: IngeniousMed
Operating health systems and physician practices has always been hard, but
COVID-19 has created extraordinary profitability challenges in 2020. Lower
volumes, changing case and payer mixes and greater operating margin anxiety make
revenue optimization more essential than ever.



We asked physician management and healthcare organization leaders to share their
strategies for overcoming the considerable challenges of this altered landscape.
They offer 10 strategies for using data and analytics to better manage capacity,
coordinate care and optimize revenues, including:

 * Tracking real-time practice COVID-19 volumes
 * Managing productivity and modifying physician incentive compensation
 * Capturing charges efficiently and accurately at the point of care
 * Improving throughput across the continuum

The white paper features expert views from:

 * Dennis Deruelle, MD – Executive Director of Hospital Medicine, American
   Physician Partners
 * Andrea Funk, RN, MEd, CPHQ – Vice President of Integrated Acute Care
   Operations, US Acute Care Solutions
 * Derick D. Perkins – Founder and Managing Partner, Metis Advisors LLC



Read Now
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Innovation and ROI: The case for true clinical collaboration
Source: Halo Health
COVID-19 has pushed healthcare delivery beyond its breaking point, heightening
the urgent need for accelerated patient care, improved clinical efficiencies and
secure clinical communication with real-time critical patient updates.



Before the arrival of COVID-19, specific environmental trends were challenging
the healthcare industry, such as acquisitions of smaller health systems by
larger health systems, clinician shortages and burnout. These trends had already
created an urgent demand for clinical communication platforms (CCP) that would
work securely across growing networks of diverse care provider organizations.
The arrival of COVID-19 has applied untold new pressures to already strained
systems.

In this white paper, you will learn about:

 * The impact and cost of COVID-19 on healthcare
 * How clinical collaboration platforms improved communication during COVID-19
 * Where you will see cost savings from leveraging clinical collaboration
   platforms
 * What to look for in a clinical collaboration platform in order to achieve
   savings
 * How clinical collaboration platforms can help your organization increase
   efficiency and achieve return on investment



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Clinical
A Digital Revolution in Gastroenterology: How hospitals are embracing innovation
to maximize clinical efficiency
Source: Provation
Increasing industry pressures are complicating hospitals' efforts to increase
clinical productivity, cut costs and protect future growth opportunities.
Reimbursements are universally declining, and value-based models are more
prevalent in healthcare — making cost reduction a growing priority. At the same
time, data breaches are on the rise and hospitals are being forced to make
bigger investments due to the rising tech burden.

This whitepaper shows how hospitals are harnessing the power of technology and
artificial intelligence to increase productivity, improve clinician
satisfaction, and work anytime, anywhere.

Find out how your hospital can experience: 



 * AI-driven GI documentation workflows
 * Increased cybersecurity
 * Robust enterprise reporting; and
 * Advanced, always current medical content



Read Now

Integrating behavioral health: A roadmap for healthcare leaders
Source: Neuroflow



Integrating behavioral health into physical care is a top priority for many
healthcare organizations. However, building an integrated program or enhancing
an existing one is a challenging task. Overwhelming demand for mental health
services, ongoing financial challenges and escalating staff burnout create
considerable roadblocks for organizations planning to integrate behavioral
health.

Still, many leading healthcare organizations have identified and implemented
evidence-based models that meet the needs of their populations with consistently
positive outcomes. NeuroFlow has distilled that experience and advice into a
helpful guide providing the tools your organization needs to develop an
effective roadmap for integration.

In this whitepaper you'll learn:  
 * How to advance integrated behavioral health programs based on your
   organization's unique needs
 * Opportunities to scale integrated behavioral health programs and key
   considerations to achieve financial sustainability
 * How leading systems have successfully launched and expanded integrated
   behavioral health program



Read Now

Optimize carrying costs while minimizing workflow complexities for specialty
medications
Source: Cardinal Pharma
Spending on specialty drugs grew to $301 billion in 2021 — and it's projected to
surge even more over the next two years. Amid these projections, health systems
are rethinking strategies to best manage the costs and complexities of their
specialty medications.



In this interview, hear from Cardinal Health’s specialty drug inventory expert
about inventory technology that enables providers to better manage specialty
drug inventory and ensure these expensive products aren't going to waste.

Learning points:

 * Prepare for unpredictable demand without incurring carrying costs for limited
   distribution drugs
 * Optimize your specialty inventory spend by only buying products you use
 * Eliminate waste due to expired specialty medications



Read Now

Navigating infection prevention in a post-pandemic world: A guide for long-term
care
Source: GOJO
The long-term care sector is emerging from COVID-19 wounded yet equipped with
plenty of lessons learned in infection prevention. While improving quality and
patient safety will take substantial, concerted efforts, there are small but
powerful changes facilities can make today to promote better outcomes.



This guide offers a collection of updated, evidence-based guidelines for hand
hygiene and surface disinfection to support your team as you navigate forward.
You'll find actionable tips and insights on:

 * Post-COVID revisions to infection prevention regulations
 * Criteria for evaluating hand hygiene and surface disinfection products
 * Resources that propel improved safety culture and infrastructure



Read Now

From 'call center' to 'contact center': How to make the transition & why it
matters to patients
Source: Zoom
Patients' heightened expectations for convenience and fast responses have
spurred healthcare organizations to level up their contact centers, and move
away from antiquated "call centers" that have historically led to rerouted
calls, inefficiencies and frustration.



This interview with Ron Strachan, Healthcare CIO Advisor at Zoom shares what
healthcare organizations — whether a provider, payer or life science company —
need to build a modern, robust contact center.

Learning points:

 * Why contact centers have gained renewed attention as a top priority
 * How a cloud based, video enabled, contact center solution can expand patient
   engagement and satisfaction
 * Ways the modern contact center can increase flexibility for physicians and
   potentially reduce burnout



Read Now

The future of outpatient surgery: What clinical leaders should know
Source: MCG  



The last half century has borne witness to a new paradigm in healthcare
delivery. What was once unimaginable — namely performing surgery anywhere other
than the hospital — has become commonplace. Today, more than 50 percent of
surgeries are performed in outpatient settings, including ASCs and hospital
outpatient departments. 

Despite the growth in outpatient procedures, challenges remain. Barriers to the
continued expansion of outpatient procedures include differential payments for
various sites of care, inadequate compensation for preoperative patient
optimization, competing hospital priorities, and inequities in patient access.

This whitepaper provides a comprehensive overview on current trends in
outpatient procedures and what  healthcare organizations must do to remain
successful in the future.

Key learnings:  
 * Current and future regulatory and financial trends 
 * Key considerations for shifting procedures to lower sites of care
 * How benchmarking tools can provide guidance

 



Read Now

Clinical automation: Leaders share key features that power the patient room of
the future
Source: CDW Healthcare
Stubborn workforce challenges brought to the surface the need for streamlined
care coordination and augmented, unburdened staff. Innovative health systems are
exploring what's possible via artificial intelligence-powered technology, not
only to address these issues but also to meet patients' rapidly changing needs
and preferences — whether inside or outside the four walls of a hospital room.



In this white paper, you'll see insights gleaned from an executive roundtable at
Becker's Hospital Review's 2023 Annual Meeting in Chicago, where leaders
discussed the role of automated intelligence and platform-based tech in these
areas. Read more to learn about:

 * Core tech features of the redesigned, modernized patient room
 * How clinical care coordination centers address efficiency and patient needs
 * Why leaders should think twice before fully outsourcing to an AI system



Read Now

How health systems are personalizing payments for better financial + patient
outcomes
Source: RevSpring  
For hospitals and health systems to achieve long-term financial sustainability
in the face of economic pressures, a one-size-fits-all approach to payments
isn't going to cut it.



In an advisory call, leaders from NYC Health + Hospitals in New York City,
Allegheny Health Network in Pittsburgh and Baptist Memorial Health in Memphis,
Tenn., discussed the patient payment landscape, and shared strategies to improve
payment processes and the patient experience.

In this e-book, you'll learn what these healthcare organizations and others are
doing to create a culture that fosters positive financial conversations with
patients.

Key learnings:

 * Tips for increasing point-of-service collections
 * Best practices for educating patients on financial responsibility and health
   insurance
 * How to personalize payments for a better patient experience



Read Now

The benefits of multimodal pain management: 2 ASCs weigh in
Source: Pacira Biosciences
Outstanding outcomes and lower costs are the hallmarks of ambulatory surgery
centers. However, consistently delivering these results isn't easy, especially
for complex procedures such as spinal surgery and joint replacements. To ensure
high patient satisfaction and reduce hospital readmissions after such
procedures, effective pain management is essential.



Becker's Healthcare recently spoke with four physicians about how pain
management protocols in ASCs have evolved as more patients and procedures have
shifted to outpatient settings and as the opioid crisis persists. Experts also
shared the core components of a successful multimodal pain management program.
The ASC surgical and pain management experts tapped for their insights included:

 * Michael Briseño, MD, North Texas Orthopedics and Spine Center (Grapevine,
   Texas), Texas Health Orthopedic Surgery Center Heritage (Fort Worth, Texas)
 * Jonathan Hyde, MD, Miami Spine Specialists
 * Richard Teames, MD, BSN, Dallas-based Valiant Anesthesia Associates
 * Shane Zamani, MD, Surgery Center at Doral (Fla.)



Read Now

Keeping clinicians + patients safe: Everyday practices for exam gloving
Source: Cardinal Health
Healthcare facilities can't afford missteps in protecting their staff and
patients — with 1 in 31 patients enduring a healthcare associated infection on
any given day and hospitals spending $28.4 billion on this issue annually,
leaders must prioritize the tried-and-true protocols that promote safety,
including best practices for exam gloving.1



In this guide, you'll learn the key steps to properly select, store and use exam
gloves to ensure the optimal health and well-being of your patients and
clinicians.

You'll have access to resources including:

 * An exam glove clinical application matrix to help you choose the right exam
   glove in every clinical setting
 * An exam glove storage guide
 * Step-by-step instructions for putting on and removing exam gloves for the
   best possible protection



Read Now

Transformational leadership: Developing leaders, inspiring employees, and
driving change
Source: Relias
Healthcare organizations face immense challenges, including staffing, financial
and regulatory challenges. Success in this environment requires transformational
leaders who can inspire teams and drive impactful change.



In healthcare, transformational leadership yields numerous benefits, including
employee engagement and retention, patient safety and organizational
achievement.

The key question is: how to develop truly transformational leaders?

This new white paper lays out exactly what transformational leadership is, what
the benefits are and most importantly – how to become a transformational leader.

Download this white paper now to learn:

 * The definition of transformational leadership
 * Characteristics of transformational leaders
 * The many ways that transformational leadership benefits an organization
 * Four steps to become a transformational leader



Read Now

Four Healthcare Trends to Watch in 2023
Source: Reputation  
 What trends are shaping the direction of the healthcare industry in 2023? We
surveyed consumers to understand how they look for care, including how search,
ratings/reviews, and other factors influence their choice of a provider. It’s
clear that digital drives the patient journey – and 86% of patients say they
read online reviews, up from 72% last year.

Our concise and hard-hitting trends guide shares concrete feedback that
providers can use to become more patient-centric and successful.

You’ll learn:



 * How patient feedback drives business results.
 * How Google influences the patient journey.
 * Why in-network retention is at risk.



Read Now

Tackling patient no-shows: What works, what doesn't
Source: Relatient
No shows are a real problem for healthcare organizations, costing the industry
an estimated $150 billion annually. In addition to higher costs to the care
provider, patients who fail to show up for their appointments often require more
expensive emergency care later on.



Understanding who is most likely to no-show for an appointment — and why — is
important to determining how to best tackle the issue.

In this whitepaper, you'll learn:

 * 3 strategies that don't move the needle on no show rates
 * 5 common misconceptions about patient behavior and motivations
 * 7 things that actually work to radically reduce the number of no-shows



Read Now

The new patient experience: 5 trends changing care delivery
Source: DIRECTV
Consumers today can have virtually any product delivered overnight, choose what
to watch with the touch of a button, and look up any topic in seconds — and they
expect the same level of convenience from their healthcare providers.

Online reviews, the expectation of price transparency and the popularity of
wearable health-tracking devices are all influencing the way patients seek
medical care. This e-book explores five trends in care delivery transforming the
modern patient experience. 

Key learnings include:



 
 * How patients are choosing healthcare providers today
 * Why price transparency is a must
 * What patients are looking for in the care experience

 



Read Now

Pressure injury stress on staff? The latest prevention guidelines promote
technology that could help
Source: Smith Nephew
Staffing challenges mean it’s increasingly difficult to maintain on-time patient
turning and prevent pressure injuries. Fortunately, the latest guidelines detail
recommended prevention protocols and promote new technology that can remind
staff of turning times.




In this paper, see:

 * Highlights of the guidelines in an easy-to-read format.
 * A comparison between auditory cueing and wireless patient
   monitoring technology.
 * A case study showing how wireless patient monitoring improved efficiency for
   nursing staff and significantly reduced HAPI incidence in a 145-bed general
   hospital.

The first patient monitoring system designed to aid pressure injury prevention
protocols is the LEAF◊ Patient Monitoring System, which combines wearable
patient sensors with a user interface, offering:
 * Personalized care for each patient
 * Digital turn reminders (in room and at the nurses’ station)
 * Confirmation that patient turns have sufficiently offloaded pressure
 * Automatically generated reports



Read Now

Women are struggling to keep up with preventive care: Here's how to help them
Source: Healthgrades
Research from Healthgrades shows that women are missing out on vital health
screenings — around 55 percent of women skipped or delayed preventive care in
the last year and were 48 percent more likely to do so than men.



But whether it’s navigating patients' post-pandemic perceptions or concerns
about diversity, equity and inclusion, health system and pharma marketers can
help female patients prioritize wellness and make confident healthcare
decisions.

Download the special report to learn:

 * Why women are missing out on care
 * What obstacles prevent women from addressing health concerns
 * The 3 biggest things women look for in a healthcare provider
 * How marketers can enhance patient experiences and outcomes + 4 ways they can
   better serve women



Read Now

How patient-centric software is transforming expectations: Accounts from
anesthesiologists and healthcare staff
Source: Provation
In today’s digital landscape, anesthesia teams cannot document procedure details
by hand or use AIMS software that doesn’t properly manage the entire
perioperative encounter. These inefficient, outdated tools risk patient safety
and can lead to staff burnout.

In this white paper, you'll learn about the perioperative AIMS software that led
an anesthesia group in a Florida health system to success with EHR integration,
mobile flexibility, and an intuitive user interface.

Discover the benefits through their eyes — from improved staff satisfaction,
documentation, and patient safety to cost savings and streamlined OR processes.

Read more to find out how your facility could enable:



 
 * Automatic charting of patient vitals with wireless data streaming from
   anesthesia monitor machines
 * On-the-go documentation with a mobile tablet that allows for real-time
   patient check-ins
 * Improved patient safety and compliant documentation from pre-op to post-op
   and billing
 * Increased staff satisfaction within an understaffed workforce

 



Read Now

Moving toward error-free blood transfusions
Source: Haemonetics
When it comes to blood transfusions, there simply is no room for error. Despite
advances in technology and process controls, incidents involving errors that
could result in wrong transfusions are all too common. To see real improvements,
a new approach to transfusion safety is needed.



Point-of-care blood management systems can help reduce transfusion errors while
improving efficiency and lowering costs. Discover how the implementation of this
system helped one hospital save $436,000 annually.

In this whitepaper, you'll learn:

 * The problems hospital blood supply chains face today
 * Why the role of point-of-care blood management systems is more critical than
   ever
 * How point-of-care blood management systems help support transfusion safety,
   compliance and efficiency while reducing costs



Read Now

Using remote patient monitoring to reduce hospital readmissions
Source: Clear Arch Health
Patient readmission rate is a key metric used to assess a hospital or health
system's quality of care. High readmissions are a big indicator of a failure to
properly address patient health management.



This white paper outlines how one health system successfully reduced
readmissions for chronically ill patients by utilizing remote patient
monitoring.

In this whitepaper, you'll learn:

 * Best-practices for implementing a sustainable and effective remote patient
   management program.
 * How Grand Forks, N.D.-based Altru Health System achieved significant
   reductions in readmissions for specific clinical case uses and expanded its
   remote patient monitoring program.
 * How remote patient monitoring programs can increase patient-provider
   communication, improve patient engagement and encourage patient
   self-management.



Read Now

Beyond intervention: Enhancing positive outcomes for patients
Source: Abbott
Are we doing everything we can for vascular patients? 

CAD and PAD patients have always faced roadblocks along their post-intervention
care journey, from costly treatments to finding the motivation and time for
managing their conditions. Additionally, there's a disconnect between
physicians' and patients' views on the value of digital tools in adhering to
care plans. 

This white paper from Year 3 of Abbott's Beyond Intervention research into the
global state of vascular care contains key insights from over 2,000 patients,
healthcare providers and healthcare leaders on how we might improve patient
adherence and outcomes outside healthcare facilities. 

Key learnings include:



 
 * The importance of a comprehensive care experience within the healthcare
   system
 * The biggest challenges for patients in adhering to post-discharge care plans
 * How healthcare leaders and providers can provide multiple touchpoints and
   leverage digital tools to make adhering to a care plan at home easier for
   patients



Read Now

It's time to bring tuberculosis testing into the 21st century
Source: Quest
The 100-year-old Mantoux tuberculin skin test requires two office visits and a
highly trained eye from the physician to make a diagnosis. Human error is
inevitable, and it's common for patients to miss their second appointment,
wasting office time and sending them back to square one. 

For nearly 20 years, the Interferon Gamma Release Assay — a simple blood test —
has offered a more efficient, more accurate alternative, yet 3 out of 4
healthcare providers default to the century old method. In this white paper,
Quest Diagnostics will explore the facts and debunk the myths and misconceptions
that have surrounded IGRAs since their inception. 

Key learning points: 



 * How IGRA blood tests use the latest field-proven medical technologies to
   yield a conclusive result 97 percent of the time
 * How the IGRA saves patients and physicians time and stress
 * Why the IGRA is ultimately the most cost-effective choice



Read Now

Building & scaling a precision oncology program: 5 lessons from City of Hope
Source: Exact Sciences
Precision oncology has come a long way — equipped with new and better
information gleaned from genomic testing, more hospitals and health systems are
building comprehensive programs around this form of medicine. But it is no easy
task: Leaders initiating such programs must be prepared with the teams,
processes, workflows and partnerships needed to ensure success and standardized
care.



In this white paper, Duarte, Calif.-based City of Hope shares five key lessons
learned from building their precision oncology program, as well as the success
they're seeing in patient engagement and earlier detection.

You'll also learn:

 * How precision oncology has changed over time, and how the more recent
   "panoramic" approach is better positioning clinicians to choose the right
   treatments for patients
 * Why standardization of care in precision oncology is critical for equitable
   care
 * The benefits that a precision oncology program can bring to patients and
   communities + the infrastructure and processes organizations should consider
   in building a successful program



Read Now

How point-of-care technology can improve clinical accuracy, advance health
equity and support value-based care
Source: VisualDx
Diagnostic errors affect an estimated 12 million adults in the U.S. each year —
compromising patients' well-being and facilities' bottom line, as these errors
cost the healthcare system approximately $20 billion annually. Especially at
organizations embracing value-based care, leaders must explore the root causes
of these errors, which can range from unconscious biases to lack of clinical
resources, and consider how clinical decision support tools may fit into their
workflows.



In this white paper, you'll learn how clinical decision support tools can
augment physicians' reasoning and enable them to visualize patient data, access
specialist knowledge and identify trends to improve efficiency, accuracy and
quality of care. You'll also find insights on:

 * The dangers of unconscious bias in diagnostics
 * The impact of inappropriate referrals
 * Improving patient satisfaction and health equity



Read Now

The well-suited OR: How hospitals can reduce surgical supply disruptions
Source: Cardinal Health
Supply disruptions to surgical drapes and gowns create frustration and
additional work for operating room staff forced to hunt down alternatives.

Healthcare leaders shouldn’t underestimate the importance of supplying staff
with the right operating room products to ensure they feel confidently protected
to care for patients.

This eBook explores how supply reliability affects clinical teams and the
solutions that can help mitigate surgical drape and gown challenges in the OR.

Please fill out the form to download the eBook.

Learning objectives: 



 * Appropriate protection and comfort for any procedure
 * The value of choosing the right drape and gown for each procedure
 * How a healthy supply chain with state-side manufacturing can help keep
   shelves reliably stocked.



Read Now

Allergy123 is working to increase access to allergy care
Source:

Read Now
Continuous clinical surveillance: A solution for patient safety
Source: Capsule Technologies
Hospitals are fighting an ongoing battle against unrecognized patient
deterioration, alarm fatigue, opioid-induced respiratory depression, sepsis,
unplanned extubation and other preventable conditions. In this whitepaper, we
will review the scope of these patient safety matters, inadequacies of current
practices, the emergence of clinical surveillance and a strategy to implement
continuous clinical surveillance that helps enhance patient safety and outcomes.



Key points that readers will learn include:

 * The clinical and financial impact of alarm fatigue and these adverse patient
   conditions
 * How continuous clinical surveillance is different from patient monitoring and
   alarm management and focuses on mitigating non-clinically actionable alerts
   and notifications
 * Published results that hospitals have achieved with continuous clinical
   surveillance



Read Now

Dental
Paradigm Oral Health is leveraging technology to deliver end-to-end clinical
excellence and an outstanding patient experience
Source: Straumann Group  
Oral surgeons must effectively communicate with payers, keep up with appointment
scheduling, and stay on top of patient billing. 

Juggling these responsibilities on top of providing patients with the care their
patients deserve can be a challenge without the right support. 

In this white paper, you'll learn about the role of technology in oral surgery
management and how it can support clinical excellence and practice efficiency.

Key learnings:  



 * How cloud-based practice management tools can improve workflows
 * Enhancing shared decision-making culture using digital technology
 * Using cloud technology to help transform clinical care and administrative
   processes

 



Read Now

How a 180 location DSO saved $3M on annual supply expenses
Source: SourceClub
To be successful, every DSO must strive for a strong and dynamic procurement
strategy. Large rapidly growing specialty DSOs are no exception.

One multispecialty DSO with more than 180 locations was able to save about $3
million annually by executing a strategic procurement initiative that drove
savings towards their bottom line and increased ordering efficiencies among
their practices in the process. This was all done while maintaining physicians'
and clinicians' autonomy regarding clinically sensitive items they have access
to.

Download the case study below to learn how SourceClub helped this multispecialty
DSO save millions and achieve success





Read Now

Fast & Easy Automation for Dental Offices
Source: DentalRobot
Today's most significant business operation problem in dental offices is
repetitive, consistent, and boring manual processes and tasks. DentalRobot
solves this problem with its proprietary automation platform specially designed
for dental practices, and its unique approach of Pre-Built Robots and Automated
Workflows.



Regardless of how you built the processes in your DSO, MSO, or Group,
DentalRobot provides a custom-fit automation solution that matches your current
context and vision for operations and growth. We understand each specialty and
its journey. We impact your organization's outcomes by rapidly automating every
process from insurance verification or EOB posting to Accelerated Patient
Scheduling or Customized Treatment Plan Follow-Ups.



Read Now
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