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Text Content

BLACK FRIDAY STARTS IN -166 DAYS

FREE SHIPPING ON U.S. ORDERS $50+

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NATURAL


SOLUTIONS


FROM ODOR TO INGROWN HAIRS, WE HAVE POWERFUL SOLUTIONS FOR YOUR FEMININE HYGIENE
CONCERNS!

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20K+Verified Customers

We’re the #1 choice for organic women’s care.
VERIFIED BUYER
 4.95

My coochie feels like it went to peppermint...




VERIFIED BUYER
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I used to get really bad ingrown hairs and...




VERIFIED BUYER
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I feel so much more confident when I’m...




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This stuff smells so good, and you can...




VERIFIED BUYER
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I’ve been getting so many questions...






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 * female-founded
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 * female-founded
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Real Results
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Her Fantasy Box has improved their:
Odor
Confidence
pH Balance
Skin
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HER FANTASY BUNDLE

$34.00
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RENEW HER OIL - FOR HYDRATION & GLOW

$19.99
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REFRESH PLANT-BASED GEL WASH

$14.99
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FAQs
General
Account help
Help With My Order
Returns
Products
Contact Information


CAN I MAKE A ONE-TIME PURCHASE WITHOUT A SUBSCRIPTION?

ANSWER:

Absolutely! Our products are available for both one-time purchases and
subscription options.


DO YOU SHIP INTERNATIONALLY?

ANSWER:

Yes, we do offer international shipping. Please note that additional charges may
apply depending on your location.


WHAT FORMS OF PAYMENT ARE ACCEPTED?

ANSWER:

We accept various forms of payment for your convenience, including major credit
cards, GooglePay, Afterpay, and ShopPay. This allows you to choose the payment
method that works best for you at checkout.


HOW DO I MANAGE MY ACCOUNT SETTINGS?

ANSWER:

To manage your account settings, log into your account on our website. Here, you
can update personal details, manage your subscriptions, view your order history,
and customize your preferences.


HOW DO I MODIFY MY PAYMENT METHOD WITHIN MY ACCOUNT?

ANSWER:

To modify your payment method, go to the 'Payment Methods' section in your
account settings. Here you can add, remove, or update your payment options.


I FORGOT MY ACCOUNT PASSWORD. HOW DO I RESET IT?

ANSWER:

If you’ve forgotten your password, click the 'Forgot Password' link on the login
page. Enter your email address, and we’ll send you instructions to reset your
password.


HOW DO I UPDATE MY SHIPPING ADDRESS?

ANSWER:

To update your shipping address, navigate to the 'View Addresses' section in
your account. Here, you can add, remove, or edit your shipping addresses.


WHEN WILL MY ORDER SHIP?

ANSWER:

Orders typically ship within a specified number of business days after being
placed. You can find more detailed information on our shipping timelines in your
order confirmation email.


HOW CAN I CHECK THE STATUS OF MY ORDER?

ANSWER:

To check the status of your order, log into your account and visit the Account
Details and Order History' section. Here, you can view order details and track
the shipping status. Additionally, a tracking link is usually provided via email
once your order has shipped.


WHAT SHOULD I DO IF TRACKING SHOWS MY ORDER AS DELIVERED BUT IT'S NOT HERE?

ANSWER:

We are very sorry to hear that your order has not yet arrived. Once the order
has been handed off to our shipping courier, we rely on them to deliver your
package in a timely manner. This is certainly not typical!

If your order has still not arrived within the next 24-48 hours, please reach
out to us so that we can further assist you in retrieving your order.


HOW LONG DOES SHIPPING TAKE?

ANSWER:

Shipping times vary based on the shipping method selected and your location.
Estimated delivery times are provided at checkout and in your shipping
confirmation email.


CAN I CHANGE OR CANCEL MY ORDER AFTER IT'S BEEN PLACED?

ANSWER:

We strive to process orders quickly, but if you need to change or cancel your
order, please contact our customer service team as soon as possible. We cannot
guarantee changes or cancellations once an order is processed, but we will do
our best to accommodate your request.


WHAT IS YOUR RETURN POLICY?

ANSWER:

We accept returns within a specified period from the date of purchase. We also
offer a 30 Days Risk-Free Guarantee. You risk nothing with our 30-day money-back
guarantee.

If you still change your mind about our products. Simply return it within 30
days with the original packaging and contents, and we’ll refund your money -- no
questions asked!


HOW DO I RETURN A PRODUCT?

ANSWER:

To initiate a return, please contact us via our website. You will need to
provide your order number and follow the instructions to complete the return
process. Depending on our policy, you may be responsible for return shipping
costs.


CAN I EXCHANGE AN ITEM?

ANSWER:

If exchanges are offered, you can request an exchange for the same item in a
different size or color, subject to availability.


HOW LONG DOES IT TAKE TO PROCESS A RETURN?

ANSWER:

Once we receive your returned item, it typically takes a certain number of
business days to process. After processing, the refund will be issued to your
original method of payment within a specific timeframe.


WHAT SHOULD I DO IF I RECEIVED A DEFECTIVE OR WRONG ITEM?

ANSWER:

If you received a defective or incorrect item, please contact our customer
service immediately with your order number and a description or photo of the
issue. We will provide instructions for returning the item and information on
receiving a replacement or refund.


WHAT IS THE FOCUS OF HER FANTASY BOX PRODUCTS?

ANSWER:

Our products are designed to promote intimate wellness and personal care. They
focus on balancing pH levels, enhancing skin health, and providing gentle,
effective hygiene solutions.


ARE HER FANTASY BOX PRODUCTS SUITABLE FOR SENSITIVE SKIN?

ANSWER:

Yes, our products are crafted with natural and gentle ingredients, making them
suitable for sensitive skin. However, we always recommend doing a patch test
first, especially if you have known allergies or sensitivities.


DO YOUR PRODUCTS CONTAIN NATURAL INGREDIENTS?

ANSWER:

Absolutely! Our range is formulated with a variety of natural ingredients like
avocado oil, almond oil, aloe vera, citrus extracts, and essential oils. We
prioritize ingredients that are free from harsh chemicals.


CAN THESE PRODUCTS BE USED DAILY?

ANSWER:

Yes, most of our products are designed for daily use. Directions for each
product can be found on the label, ensuring optimal results and safe usage.


ARE THERE ANY PRECAUTIONS OR ALLERGENS I SHOULD BE AWARE OF?

ANSWER:

While our products are natural, they do contain ingredients like almond oil. If
you have a nut allergy or any other specific allergies, please review the
ingredient list carefully and consult with a healthcare provider if necessary.


IS IT POSSIBLE TO USE THESE PRODUCTS ON AREAS OTHER THAN THE INTIMATE REGION?

ANSWER:

Many of our products, like the Renew Her Booty Oil / Yoni Oil, are versatile and
can be used on the entire body. They are designed to be multi-functional,
catering to various skin and personal care needs.


HOW DO YOUR PRODUCTS SUPPORT INTIMATE HEALTH?

ANSWER:

Our products, like the Refresh Yoni Gel and Boric Balance, are specifically
formulated to maintain healthy pH levels, reduce irritation, and promote natural
moisture, contributing to overall vaginal health and comfort.


HOW CAN I CONTACT HER FANTASY BOX FOR CUSTOMER SUPPORT?

ANSWER:

For any customer support inquiries, please email us at herfantasybox@gmail.com.
Our team is available to assist you from 9 AM to 5 PM EST, Monday through
Friday.


WHAT SHOULD I DO FOR IMMEDIATE ASSISTANCE OUTSIDE OF SUPPORT HOURS?

ANSWER:

If you need assistance outside of our regular support hours, you can still send
an email to herfantasybox@gmail.com. We'll get back to you as soon as possible
during the next business day.


I'M INTERESTED IN WHOLESALE PURCHASES OR PUBLIC RELATIONS INQUIRIES. WHO SHOULD
I CONTACT?

ANSWER:

For wholesale or PR inquiries, please reach out to us at
support@herfantasybox.com. Our dedicated team will provide you with the
necessary information and assistance.


IS THERE A PHYSICAL LOCATION WHERE I CAN VISIT OR SEND MAIL?

ANSWER:

Currently, we handle all inquiries and services online. For any correspondence,
please use the email addresses provided.


CAN I CONTACT HER FANTASY BOX THROUGH SOCIAL MEDIA?

ANSWER:

While we primarily handle customer service inquiries through email, you can also
reach out to us via our social media platforms. Our team will guide you to the
appropriate channel for your specific needs.

You risk nothing with our 30-day money-back guarantee.
If you still change your mind about our products. Simply return it within 30
days with the original packaging and contents, and we’ll refund your money -- no
questions asked!
Join our inclusive community!@HerFantasyBox

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