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Submitted URL: https://asus.evlink21.net/servlet/link/38922/539352/91993305/1645426
Effective URL: https://za.store.asus.com/asus-zenbook-s-13-oled-ux5304va-oi71610g0w-br-intel-i7-16gb-ram-1tb-ssd-intelr-iris-xe-13-3-inch...
Submission: On May 22 via manual from IN — Scanned from DE
Effective URL: https://za.store.asus.com/asus-zenbook-s-13-oled-ux5304va-oi71610g0w-br-intel-i7-16gb-ram-1tb-ssd-intelr-iris-xe-13-3-inch...
Submission: On May 22 via manual from IN — Scanned from DE
Form analysis 3 forms found in the DOM
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<h3><strong>DON'T HAVE A MOBICRED ACCOUNT YET?</strong></h3>
<p>Before you add an item to your cart, you'll need to apply for a Mobicred account via the Mobicred website.</p>
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<li>1-3 business days *Excluding outlying areas</li>
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<legend class="legend review-legend"><span>You're reviewing:</span><strong>ASUS Zenbook S 13 OLED UX5304VA-OI71610G0W<br>Intel I7 | 16GB RAM | 1TB SSD | Intel® Iris Xe | 13.3-inch</strong></legend><br>
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</form>Text Content
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Digital Generation (PTY) LTD is the seller of ASUS products at this eShop.
Contact: 010 329 3999 Whatsapp: 083 892 1188
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ASUS ZENBOOK S 13 OLED UX5304VA-OI71610G0W
INTEL I7 | 16GB RAM | 1TB SSD | INTEL® IRIS XE | 13.3-INCH
Overview
Support
PRE-ORDER 22 MAY 2023 - EXPECTED DELIVERY FROM JUNE 5th LIMITED QTY
* Operating System: Windows 11 Home - ASUS recommends Windows 11 Pro for
business
* Processor: Intel® Core™ i7-1355U Processor 1.7 GHz (12MB Cache, up to 5.0
GHz, 10 cores, 12 Threads)
* Graphics Card: Intel® Iris Xe Graphics
* Memory: LPDDR5 16GB
* Storage: 1TB M.2 NVMe™ PCIe® 4.0 Performance SSD
* Display: 13.3-inch 2.8K (2880 x 1800) OLED 16:10 aspect ratio
1-month trial for new Microsoft 365 customers. Credit card required.
3 YEAR PICK UP AND RETURN WARRANTY
* Model full name: UX5304VA-OI71610G0W
* Part Number: 90NB0Z92-M002B0
ZAR32,999.00
Only 5 left
SKU
90NB0Z92-M002B0
Yes. If you pay with Mobicred, you can repay the full amount in monthly
instalments, instead of all at once.
The On Credit amount shown is based on 12 monthly repayments (including interest
charged at 20.75%* per year and excluding Mobicred's set-up and service fees).
Once you have a Mobicred account, simply select Mobicred as your payment option
when you checkout.
DON'T HAVE A MOBICRED ACCOUNT YET?
Before you add an item to your cart, you'll need to apply for a Mobicred account
via the Mobicred website.
PLEASE NOTE:
Your Mobicred application will be processed in 1 business day once all required
documents have been submitted.
We can't reserve stock of your item during this time.
Credit: from R 2720.31 per month
Qty
Add to Cart Add to Wish List
Delivery 1-3 business days *Excluding outlying areas Public Holidays and
weekends are excluded in delivery time
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Skip to the beginning of the images gallery
* Free Shipping
On orders over R 1500 *Inside South Africa
* Easy Returns
Hassle free returns within 7 business days
Reviews
Write Your Own Review
You're reviewing:ASUS Zenbook S 13 OLED UX5304VA-OI71610G0W<br>Intel I7 | 16GB
RAM | 1TB SSD | Intel® Iris Xe | 13.3-inch
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Summary
Review
Add your photo
I recommend this product
Submit Review
Specifications
Specifications Condition NEW Series Zenbook Syndicated Content Provider Flix MPN
90NB0Z92-M002B0 EAN 4711387114667 Sales Model UX5304VA-OI71610G0W Operating
System Windows 11 Screensize (display) 13.3-inch Maximum Resolution 2.8K (2880 x
1800) OLED 16:10 aspect ratio Display 13.3-inch 2.8K (2880 x 1800) OLED 16:10
aspect ratio Processor Intel® Core™ i7-1355U Processor 1.7 GHz (12MB Cache, up
to 5.0 GHz, 10 cores, 12 Threads) Processor speed Intel® Core™ i7-1355U
Processor 1.7 GHz (12MB Cache, up to 5.0 GHz, 10 cores, 12 Threads) Processor
Intel® Core™ i7 GPU Intel Iris Xᵉ Graphics Colour Grey Storage 1TB M.2 NVMe™
PCIe® 4.0 Performance SSD Storage Space 1TB M.2 NVMe™ PCIe® 4.0 Performance SSD
Memory 16GB LPDDR5 on board I/O Ports 1x USB 3.2 Gen 2 Type-A
2x Thunderbolt™ 4 supports display / power delivery
1x HDMI 2.1 TMDS
1x 3.5mm Combo Audio Jack Camera FHD camera with IR function to support Windows
Hello Audio Smart Amp Technology
Built-in speaker
Built-in array microphone
harman/kardon (Premium) Warranty 3 YEAR PICK UP AND RETURN WARRANTY
Additional Information
FAQ
ORDER RELATED QUESTIONS
1| HOW CAN I PLACE AN ORDER?
PURCHASE FLOW
CHOOSE PRODUCT
You may always shop our product from main page through category to find your
needs, or, simply search the product you’re interested in.
MEMBER OR GUEST
Purchase with our membership or feel free to shop as a guest, however, our
membership may have you more advantages of shopping here.
MEMBER OR GUEST
Buy by simply click add to cart with chosen product. Your product will be added
to cart, don’t worry, you can shop around and add some more items and also add
some cool accessories on last glance.
FAST CHECKOUT
Bring your bag through our fast checkout either membership or as a guest, we
provide various shipping and payment methods as service for you.
PLACE AN ORDER
Confirmation mail will be sent right away after an order is placed; however,
order detail and progress can always be checked from my purchase account.
WISH LIST
Do not worry if you still cannot make up your mind, you can click “heart” aside
the product grid or in product page to pick it up later add it to your wish
list.
*Please kindly note that submission of an order constitutes an offer to purchase
goods or services, subject to acceptance or cancellation by ASUS.
2| IS IT POSSIBLE TO ORDER BY PHONE?
The ASUS Store does not support telephone orders. Please use the online shop to
place your orders.
3| WHAT SHOULD I DO IF MY PARCEL IS LOST?
ASUS will proactively monitor the delivery of your parcel from end to end. If
your parcel is not delivered after a certain period of dispatch, Asus will
contact courier for information and notify you if we found out that your parcel
is lost. If you feel that your parcel is lost or missing, please contact ASUS
Support as soon as possible. We will investigate the issue and determine for the
next steps. Once we obtain all the relevant information it will take 5 to 7
business days to process.
4| HOW DO I TRACK MY ORDER?
You could track your order by viewing "My Orders" section of your ASUS account.
You could also get more detailed information in the courier website. My Orders
For additional Queries, you can contact ASUS eShop on : +27 10 329 3999
Whatsapp: 083 892 1188 Email: asus@dg.co.za
5| WHAT SHOULD I DO IF MY PARCEL WAS DAMAGED UPON DELIVERY?
If you noticed that your parcel is damaged when you receive and sign for it,
please request the courier to make an abnormal remark on the shipping label.
Please keep the original packaging and contact ASUS support right away. When you
contact us, please include pictures or evidence along with your claim. Once we
obtain all the relevant information it will usually take 5 to 7 business days to
process.
6| WHAT SHOULD I DO IF MY TRACKING HAS NOT BEEN UPDATED FOR AN EXTENDED
PERIOD?
If you notice that your tracking number has not been updated for an extended
period of time, please contact ASUS Support on
customerservice@asusstoreza.co.za as soon as possible. Once we obtain all the
relevant information it will take 5 to 7 business days to process. We will do
our best to handle your case.
7| WHAT SHOULD I DO IF I RECEIVED WRONG OR MISSING MERCHANDISE?
If you received wrong or missing merchandise, please contact ASUS Support right
away. When you contact us, please include pictures or evidence along with your
claim. Once we obtain all the relevant information it will usually take 5 to 7
business days to process.
8| WHAT SHOULD I DO BEFORE I SIGN FOR YOUR PARCEL?
First you should confirm the information on the shipping label and the outer
packaging, check if there are any breakages or severe damage. If there is
anything abnormal, please contact ASUS Support ona asus@dg.co.za
9| WHAT HAPPENS IF MY PARCEL IS RETURNED TO WAREHOUSE?
Most of our couriers will make three attempts at delivery before marking a
parcel as undeliverable. Once your parcel is marked as undeliverable it will be
returned to warehouse. Once we received your returned parcel, we will then
process a refund to the original account used to purchase the item(s). If you
have any questions, please do not hesitate to contact ASUS Support on
asus@dg.co.za .
10| WHAT SHOULD I DO IF I DIDN’T RECEIVE AN ORDER CONFIRMATION E-MAIL?
Please ensure that the email address on your order is correct or that the email
has not been sent directly to a spam folder. You could also go into My Account
page to query order detail.
11| WHAT VAT WILL BE APPLIED?
The ASUS Store must comply with the laws concerning VAT, which are determined
according to the type of product and the country of delivery. You will be
reminded of the VAT rate that applies to your order on the page of your shopping
cart before completing your order. The e-mail confirming your order and the
e-mail containing your invoice will also remind you of the VAT rate and the
total amount of the order.
12| WHY IS MY ORDER STATUS SHOWING AS "PENDING" EVEN THOUGH I'VE ALREADY PAID?
To secure every customer, ASUS payment partner will undergo series of security
checks. Please contact ASUS support on asus@dg.co.za directly to query pending
payment status. Please be noted that ASUS store only ship orders after funds
have cleared.
13| WHY IS MY ORDER STATUS SHOWING AS "PROCESSING " INSTEAD OF "PAID"?
When an order shows as "Processing", this is usually due to a faulty connection
between the credit/debit card provider's server and our own. Once the payment
has been successful, we will update the order status to "Paid". If you don't
want to wait, you can cancel the order in the "My Orders" section My Account of
your account and place a new one with a different payment method.
14| I HAVE PAID BY WIRE TRANSFER; HOW LONG WILL IT TAKE TO REACH YOU?
The funds will show as debited from your account on the same day that payment
has been made, once payment is made it can take between 5 to 7 working days for
it to show in our system. You will then receive an order confirmation email and
your order will go into processing.
15| WHAT PAYMENT METHODS ARE AVAILABLE?
We offer various payment methods. Which is why we have integrated with Payfast
and Mobicred which allows you to pay in these simple and convenient payment
methods:
* Payfast: Credit and Cheque Cards, Instant EFT, Masterpass, Debit Card
* MobiCred: Mobicred is an online account that gives buyers access to credit
which they can pay use to pay for goods.
16| HOW DO I REQUEST A REFUND? HOW LONG AFTER I REQUEST A RETURN WILL I RECEIVE
MY REFUND?
If you are within the 7-day refund policy period and would like to request a
refund, please contact Customer Service or issue the return session in
Myaccount. Please note that if the item is opened, used, or damaged we reserve
the right to decline the return or charge a restocking fee of R300. All refund
requests are to be sent to asus@dg.co.za.
Please note, you will be required to provide the following details when
requesting a refund:
* Reason for return
* Serial number of item: (found on the item)
* Quantity and names of items to be returned
* Collection address
If you are outside the 7-day refund policy period and the reason for your
refund request is due to a technical or quality issue then please contact
Technical Support.
Your refund will be initiated by Digital River within 7 working days of the
product arriving at the warehouse.
After the refund has been initiated, the time it will take for your refund to
reach you will depend on your method of payment.
Credit Card, PayFast, Debit Card
It can take up to 7 working days after the refund is initiated for the funds
to show on your account.
Wire transfer
You will be sent an email with a secure link requesting your bank account
details for the refund. Once the details have been received from you and the
refund has been initiated, it can take up to 14 working days for the funds to
be returned to your bank account.
Please note: these timelines are estimate times only.
17| DOES ASUS COLLECT AND STORE MY CREDIT/DEBIT CARD DETAILS?
Please note that ASUS never collect your card details. After you confirm your
order on the checkout page, you will be redirected to our payment service
provider's encrypted page to provide your card details.
18| COUPON
HOW CAN I USE A COUPON?
To use a coupon, simply enter the coupon code during the payment process. The
order summary will show the price reduction applied by the coupon.
Upon completion of the order, the order confirmation will be sent by e-mail.
COUPON VALIDITY
All coupons are valid only for a specific period. The expiration date of a
coupon is indicated in the e-mail sent in electronic or paper format together
with the coupon.
COUPON REJECTION
Coupons can be rejected for the following reasons:
* The coupon has expired.
* The coupon can only be used for orders of a higher amount than the one made.
* The coupon code is incorrect. Recheck the coupon code number and enter it
again. Please be noted that there are some common errors: 1 or l, 0 or O.
* Attempt to apply a discount to a product not included in the coupon offer,
such as in the case of products supplied with others or of refurbished
products to which coupon discounts are not applicable.
* The coupon can be used for a limited number of pieces and this limit has
already been reached. For example, it may be limited to the first 100 pieces
sold.
* The desired product does not enjoy coupon discounts, as specified in the
terms of use of the coupon.
* Terms and conditions of use of coupons
* The use of coupons may be limited to some types of products, to orders of a
certain amount and / or to certain periods of time, based on the criteria
established by ASUS Shop. By sending an order with coupons, you accept the
restrictions applied by the terms and conditions set out below:
* Coupons are valid only for the purchase of products for sale on ASUS Shop.
* Coupons are for personal use only and cannot be used for commercial
transactions.
* Coupons must be used when ordering.
* Coupons can only be used in the period between the start and end date of
validity, specified on the coupon or otherwise communicated.
The use of coupons is limited to one coupon per customer and per order.
* Coupons are not transferable.
* The validity of the coupons may be subordinate or not compatible with other
discounts, products or promotions.
* Coupons may require a minimum order, for the amount indicated in each
individual coupon.
* Coupons may not be valid for refurbished products.
* Coupons may be usable for a limited number of pieces, e.g. the first 100
pieces sold.
* Coupons are not redeemable for cash.
* Coupons may only be valid if used with a certain payment method.
* Coupons are not retroactive and cannot be used for orders already made.
* The value and method of use of the coupons are subject to change without
notice.
COUPON OF RETURNED PRODUCTS
The coupons, used for the purchase of products subsequently returned, will be
considered equally consumed and cannot be refunded or re-credited.
IS MY COUPON STILL VALID?
All coupons have a validity period. You will find the validity date of your
coupon in the e-mail or postal mail received with the code.
19| AFTER-SALES
WHAT IS THE WARRANTY POLICY FOR THE ASUS DEVICES?
Please refer more detail in ASUS Premium Care: (Hyperlink: Premium Care link)
20| HOW DO I REPAIR MY DEVICE?
ASUS Technical Support can help you. Extensive information and contact details
can be found here.
21| HOW DO I RETURN MY DEVICE?
We are sorry that you'd like to return the device.
You could either go to "My Order" or directly call ASUS support to issue the
return, and we will guide you through the return process. Before the return,
make sure you read through the return policy
22| WHAT SHOULD I DO IF I RECEIVED A BROKEN PRODUCT?
If you open your parcel and find out that the product inside is damaged, please
take photos, keep the original packaging and contact ASUS support right away on
asus@dg.co.za. When you contact us, please include pictures or evidence along
with your claim. Once we obtain all of the relevant information it will usually
take 5 to 7 business days to process.
23| CAN I PURCHASE ADD-ONS DURING THE REPAIR PROCESS?
Our repair services are strictly limited to repairing or replacing your device.
We will not be able to handle add-on accessories you purchased during this
process.
24| CAN I PURCHASE SPECIFIC PARTS FOR MY DEVICE?
Unfortunately, we do not currently sell specific parts.
25| SHIPPING POLICY
* Delivery is free on all orders over R1500 and accordingly the delivery fee
will be displayed when you checkout if your order is below the R1500 free
shipping Value and recorded in your order once you checkout which will be
emailed to you.
* Orders being shipped outside the boarders of South Africa will carry a
special shipping fee which is subject to change.
* Delivery of your order will be made within 1 – 7 business working days within
inlaying areas and 3-8 working days for outlaying areas.
* Your Order will only be delivered to a valid address in South Africa, on
business days between 08h00 and 16h00 and You, or the person accepting
delivery on your behalf, may be requested to produce identification, when
accepting the delivery of Your Order.
TRACKING YOUR ORDER
* Within 48 hours of your Order having been shipped, you will receive an email
confirmation containing your shipping details, a tracking number and a link
to track your Order.
* When your Order is delivered, You must inspect the Products and be satisfied
that the Products conform to the quality and quantity You ordered and are
free from any defects.
* You are not able to return any Products to Us with the courier and if you
wish to return the Products, You must follow the returns procedure, as
contained in our Online Returns Terms and Conditions
26| RETURN & REPLACEMENT
RETURN POLICY
a. ASUS products are made to the highest standards and undergo rigorous testing.
If you are not satisfied with your ASUS product for any reason, you may request
a return within fourteen (14) calendar days of delivery. Once we approve your
request and receive the product, we will give you a full refund.
b. In accordance with relevant consumer law, any goods that are not (1) of
satisfactory quality; (2) fit for their given purpose; or (3) as described, may
be returned free of charge within 14 days of delivery. Please submit a ticket
describing the problem with your device. In order to be eligible for a refund,
you must contact us within 14 days and describe in detail how the goods were
defective, damaged, or materially different.
c. We may choose not to accept returns in certain situations, including, without
limitation, the following circumstances:
i. Defects or damages caused by misuse, neglect, physical damage,
tampering, incorrect adjustment, normal wear and tear or incorrect installation
after purchase.
ii. Part of the objects missing in the gift box.
iii. Price fluctuations being the sole reason for return.
iv. Missing of the original gift box
v. Freebie or bundle apart
d. In all cases, we will inspect the product(s) and verify any fault. To qualify
for a replacement or refund, devices must be in undamaged, ‘as new’ condition
and with the original packaging. We reserve the right to refuse a refund if the
product returned is reasonably deemed to have been damaged or any component in
the original packaging is missing.
e. Please go to MyOrder to issue your return or contact ASUS Support customer
service to request a return at (hyperlink: return order link). Without a
verified customer return request, the returned package will be declined. Return
requests cannot be cancelled once they have reached “shipped” status.
f. Once you’ve issued the return by yourself or contacted ASUS support:
i. You will receive and be required to submit a Return Merchandise
Authorization (RMA) form. Print out the RMA form and place it inside of the
shipping package you're returning.
ii. All items from your original shipment including devices,
accessories, gift boxes and documentation. Do not send additional add-ons such
as your SIM card, cases, screen protectors, or headphones that are not come with
the original packaging. If such items are shipped to us by mistake, we are not
able to return them.
iii. Before returning any unit for service, be sure to back up your
data. You are responsible for the personal information stored in your phone -
please erase all personal and sensitive data on the device before sending it to
ASUS. ASUS will not be responsible for any disclosure of data still on the
returned or serviced device.
iv. During service, data stored on the device may be deleted and
reformatted. ASUS is not and shall not be held responsible for the loss of any
software programs, data or other information contained on or accessible through
the product. Recovery and reinstallation of third-party software programs, data
and information are not covered under warranty.
27| HOW CAN I CREATE AN ASUS ACCOUNT?
1.With the ASUS Account, you can use the various service provided by ASUS. After
you login to the ASUS account, you can register with the ASUS products which you
purchased and get various ASUS product promotion offered by ASUS from time to
time.
2.Go to the ASUS Official Website and click "Login" at the upper right corner.
Click Sign Up.
3. Choose the registration method from mailbox as for the member login that you
prefer. (Registering by mailbox will be mandatory for shopping in store).
4. Fill your information in the required fields marked *. Click "I'm not a
robot" and click "Sign Up".
5. Verification of your basic information completed.
6. Please access to your email and click the verification link to activate your
ASUS account.
28| IS IT POSSIBLE TO CREATE A WISH LIST?
You can click “heart” aside the product grid or in product buy page to save your
favorite product and pick it up later.
29| HOW TO SUBSCRIBE TO ASUS NEWSLETTER?
Join our membership and subscribe our EDM for more product information.
30| HOW DOES ASUS PROTECT MY PERSONAL DATA?
ASUS takes precautions to protect your personal data against unauthorized
access, alteration, disclosure or destruction. We conduct internal reviews of
our data collection, storage and processing practices and technical and
organizational security measures, as well as physical security measures to guard
against unauthorized access to systems where we store your personal data.
Transmission of personal data between different locations of ASUS and its
affiliated entities is performed through our secured wide area network. ASUS is
committed to protecting and respecting user’s privacy with “ASUS Privacy Policy”
regarding the collection, use and safeguard of user’s personal data. For more
details, please visit “ASUS Privacy Policy”.
31| HOW CAN I REQUEST ASUS TO ERASE OR DOWNLOAD MY PERSONAL DATA COLLECTED BY
ASUS?
If you would like to erase or download your personal data collected by ASUS,
please visit: “Customer's request on personal data interface” (Hyperlink:
Privacy data). on ASUS official website to file your request. After your request
is filed, you will receive an automated email from us informing you of the
application number. ASUS will respond your application in accordance with legal
requirement
32| HOW CAN I REGISTER MY DEVICE WARRANTY?
There are three ways to register the device warranty.
* From ASUS official website member: Support
* From ASUS Acoount , MyASUS for windows application, : Support
* Using MyASUS Phone app: Support
You could also purchase ASUS Premium Care to extend your warranty period, expand
the warranty coverage, and add extra protection to your ASUS device.
(Hyperlink: Support site link)
33| PRODUCT INFORMATION
HOW COULD I DOWNLOAD THE DRIVER OF MY DEVICE?
There are 2 ways you could find the driver of your device, through MyASUS or
download center at ASUS support site. You could find more detail in the
following link.
ASUS Technical Support can help you. Extensive information and contact details
can be found here.
For hardware troubleshooting or technical support request, contact one of the
following contacts:
ASUS Support Hotline:
+39 06 97626662 (09: 00-17: 00; Mon - Fri)
ASUS technical support: Official Support| ASUS South Africa
34| CONTACTS
ASUS SHOP CUSTOMER SERVICE
For information on purchases, questions on the progress of orders, information
on products, returns, deliveries, invoices and, in general, problems relating to
orders, contact the ASUS Shop customer service center.
- Email address: Asus@dg.co.za
- Tel: 010 055 8521
-Whatsapp: 083 891 1188
- Mon-Fri, 09: 00-13: 00; 14: 00-18: 00.
If we have questions about your order, you may be contacted by the ASUS shop
customer service.
PRIVACY POLICY
We use cookies to help improve our services, make personal offers, and enhance
your experience. If you do not accept the optional cookies below, your
experience may be affected. If you want to know more about how we process your
data, please view the Privacy Policy and Cookies policy.
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LTD, an ASUS Authorised Independent Reseller. Digital Generation (PTY) LTD acts
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