www.eastlink.ca
Open in
urlscan Pro
172.67.12.130
Public Scan
Submitted URL: http://eastlink.ca/
Effective URL: https://www.eastlink.ca/
Submission: On October 05 via manual from GB — Scanned from CA
Effective URL: https://www.eastlink.ca/
Submission: On October 05 via manual from GB — Scanned from CA
Form analysis
1 forms found in the DOMPOST /
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<div class="aspNetHidden">
<input type="hidden" name="__VIEWSTATEGENERATOR" id="__VIEWSTATEGENERATOR" value="CA0B0334">
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<link rel="stylesheet" href="https://app.five9.com/consoles/ProactiveChat/stylesheets/five9proactivechat.css">
<style>
.five9-proactive {
display: inline-block;
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<div>
<div class="el-toolbar-menu">
<div class="container">
<div class="grid">
<div class="grid__12 grid__4--md">
<ul>
<li>
<a href="/" class="active">Personal</a>
</li>
<li>
<a href="https://System.Linq.Enumerable+<CastIterator>d__97`1[DotNetNuke.Entities.Portals.PortalAliasInfo]">Business</a>
</li>
<li>
<a href="https://my.eastlink.ca/eastlinktv/home">Community TV</a>
</li>
</ul>
</div>
<div class="grid__12 grid__8--md text-right">
<ul>
<li>
<a href="https://www.eastlink.ca/storelocator">Find a Store</a>
</li>
<li>
<a href="https://my.eastlink.ca/webmail">Webmail</a>
</li>
<li>
<a href="https://my.eastlink.ca/myaccount">Access My Account</a>
</li>
<li>
<a href="#" class="location-button" id="regionSelector1" role="button" data-toggle="modal" data-target="#postal-code-modal">Nova Scotia</a>
</li>
<li>
</li>
</ul>
</div>
</div>
</div>
</div>
<div class="el-menu" style="display: none">
<div class="container">
<div class="main-menu" id="main-menu" style="display: block;">
<div class="el-toolbar-menu-mobile">
<div class="logo">
<a href="//www.eastlink.ca">
<img width="100" alt="Eastlink Logo" src="/Portals/_default/Skins/WebEvolution_Skin/images/logos/eastlink-logo-white.svg">
</a>
</div>
<div class="search-container"><label for="searchInput">Search</label><input placeholder="Search" name="search-terms" class="searchInput ui-autocomplete-input" aria-label="Search" autocomplete="off"><button class="searchButton"><span
class="icn material-icons search-icon">search</span> <input name="searchAction" type="hidden" class="searchAction" searchtype="mobile" value="https://www.eastlink.ca/search-results"> </button></div>
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<div class="grid">
<div class="grid__12 grid__10--md col-menu">
<ul class="clearfix">
<li style="margin-top: 25px;">
<a data-link-tracking="navigationTopMobile" href="//www.eastlink.ca/bundles" "="" class="main-item el-menu-shop">
<span class="icn material-icons">arrow_drop_down</span>Shop</a>
<ul class="submenu-desktop">
<li>
<a id="dnn_elMobileNavigation_bundlesLink" data-link-tracking="navigationParent" href="https://www.eastlink.ca/bundles">Bundles</a>
</li>
<li>
<a id="dnn_elMobileNavigation_internetLink" data-link-tracking="navigationParent" href="https://www.eastlink.ca/internet">Internet & WiFi</a>
<ul>
<li class="first" id="4052">
<a data-link-tracking="navigationChild" href="https://www.eastlink.ca/internet/wifi-perfected">WiFi Perfected</a>
</li>
<li class="last" id="4157">
<a data-link-tracking="navigationChild" href="https://www.eastlink.ca/internet/online-security">Online Security</a>
</li>
</ul>
</li>
<li>
<a id="dnn_elMobileNavigation_tvLink" data-link-tracking="navigationParent" href="https://www.eastlink.ca/cable-digital-tv">TV</a>
<ul>
<li class="first" id="4121">
<a data-link-tracking="navigationChild" href="https://www.eastlink.ca/cable-digital-tv/streaming">Streaming</a>
</li>
<li id="4795">
<a data-link-tracking="navigationChild" href="https://www.eastlink.ca/cable-digital-tv/tv-channel-exchange">TV Channel Exchange</a>
</li>
<li class="last" id="4429">
<a data-link-tracking="navigationChild" href="https://www.eastlink.ca/cable-digital-tv/community-tv">Community TV</a>
</li>
</ul>
</li>
<li>
<a id="dnn_elMobileNavigation_wirelessLink" data-link-tracking="navigationParent" href="https://www.eastlink.ca/mobile">Mobile</a>
<ul>
<li class="first" id="2104">
<a data-link-tracking="navigationChild" href="https://www.eastlink.ca/mobile/phones">Phones</a>
<ul>
<li class="first" id="2112">
<a data-link-tracking="navigationChild" href="https://www.eastlink.ca/mobile/phones/accessories">Accessories</a>
</li>
<li id="2121">
<a data-link-tracking="navigationChild" href="https://www.eastlink.ca/mobile/phones/bring-your-own-device">Bring Your Own Phone</a>
</li>
<li class="last" id="4796">
<a data-link-tracking="navigationChild" href="https://www.eastlink.ca/mobile/phones/upgrades-protection">Upgrades & Protection</a>
</li>
</ul>
</li>
<li id="2107">
<a data-link-tracking="navigationChild" href="https://www.eastlink.ca/mobile/plans">Plans</a>
<ul>
<li class="first" id="2704">
<a data-link-tracking="navigationChild" href="https://www.eastlink.ca/mobile/plans/family-sharing">Family Sharing</a>
</li>
<li id="4284">
<a data-link-tracking="navigationChild" href="https://www.eastlink.ca/mobile/plans/contract-buyout">Contract Buyout</a>
</li>
<li id="2113">
<a data-link-tracking="navigationChild" href="https://www.eastlink.ca/mobile/plans/travel">Travel</a>
</li>
<li class="last" id="2109">
<a data-link-tracking="navigationChild" href="https://www.eastlink.ca/mobile/plans/add-ons">Add-Ons</a>
</li>
</ul>
</li>
<li class="last" id="4876">
<a data-link-tracking="navigationChild" href="https://www.eastlink.ca/mobile/mobile-network">Mobile Network</a>
<ul>
<li class="first" id="4623">
<a data-link-tracking="navigationChild" href="https://www.eastlink.ca/mobile/5g-network">5G</a>
</li>
<li class="last" id="2114">
<a data-link-tracking="navigationChild" href="https://www.eastlink.ca/mobile/mobile-network/network-technology">Network Technology</a>
</li>
</ul>
</li>
</ul>
</li>
<li>
<a id="dnn_elMobileNavigation_phoneLink" data-link-tracking="navigationParent" href="https://www.eastlink.ca/home-phone">Phone</a>
</li>
<li>
<a id="dnn_elMobileNavigation_securityLink" href="https://www.eastlink.ca/smart-home-security">Security</a>
<ul>
<li class="first" id="4573">
<a data-link-tracking="navigationChild" href="https://www.eastlink.ca/smart-home-security/equipment-add-ons">Equipment Add-Ons</a>
</li>
<li class="last" id="4074">
<a data-link-tracking="navigationChild" href="https://www.alarm.com/login.aspx">Alarm.com Login</a>
</li>
</ul>
</li>
</ul>
</li>
<li>
<a data-link-tracking="navigationTopMobile" href="https://www.eastlink.ca/our-best-deals" class="main-item el-menu-deals">
Deals</a>
</li>
<li>
<a data-link-tracking="navigationTopMobile" href="https://my.eastlink.ca/customer-support" class="main-item el-menu-support">
Support</a>
</li>
<li>
<a data-link-tracking="navigationTopMobile" href="https://my.eastlink.ca/myaccount" class="main-item el-menu-my-el">My Account</a>
</li>
<li class="stack-bottom">
<a data-link-tracking="navigationTopMobile" href="https://my.eastlink.ca/webmail" class="secondary-item mobile-only">
<img src="https://marvel-b1-cdn.bc0a.com/f00000000193591/www.eastlink.ca/Portals/_default/Skins/WebEvolution_Skin/images/icons/icon-account.png" alt="Webmail" be_marvel="1" onerror="this.onerror=null;this.src='/Portals/_default/Skins/WebEvolution_Skin/images/icons/icon-account.png'">Webmail</a>
</li>
<li class="stack">
<a data-link-tracking="navigationTopMobile" href="//www.eastlink.ca/about/about-us" class="secondary-item mobile-only">
About</a>
<ul>
<li class="first" id="1222">
<a data-link-tracking="navigationChild" href="https://www.eastlink.ca/about/media-centre">Media Centre</a>
</li>
<li class="last" id="378">
<a data-link-tracking="navigationChild" href="https://www.eastlink.ca/about/careers-eastlink">Careers at Eastlink</a>
</li>
</ul>
</li>
<li class="stack">
<a data-link-tracking="navigationTopMobile" href="https://www.eastlink.ca/storelocator" class="secondary-item mobile-only">
Find a Store</a>
</li>
<li class="stack-bottom">
</li>
<li class="menu-row">
<a href="#" class="secondary-item mobile-only location location-button" id="regionSelector2" role="button" data-toggle="modal" data-target="#postal-code-modal">Nova Scotia
</a>
</li>
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<h3 class="cta-promo__title">Protect your home from only $10/mo</h3>
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<h3 class="cta-promo__title">Security & support for all your connected devices</h3>
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<h3 class="cta-promo__title">Get connected today with DIY install</h3>
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<h3 class="cta-promo__title">Moving? We'll make it simple</h3>
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<h2 class="weight900 m--t--zero color-purple">Our Story</h2>
<p>Driven by a passion for innovation, Eastlink has grown from a local cable provider to a national telecommunications company. Our commitment to delivering an exceptional customer experience is embedded in everything we
do. </p>
<ul>
<li><a href="/about/about-us/customer-commitments">Read our Customer Commitments</a></li>
<li><a href="/about/about-us/our-story">Learn more about the Eastlink Story</a></li>
<li><a href="/about/about-us/our-people">See how our teams make the difference</a></li>
<li><a href="/about/about-us/our-environment">Discover how we're improving business practices to protect the environment</a></li>
<li><a href="/about/about-us/community-tv">Watch how Community TV proudly shares your stories</a></li>
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<h3>TEXT US</h3>
<p>Text ‘Billing’ or ‘Tech’ to 902-903-6297 to start a conversation with us over text.</p>
<a href="sms:(+1)902-903-6297" class="text-button" data-link-tracking="WEP_ContactCTA"><span>Text for Support<span class="icon-chevron-r"></span></span></a>
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<h3>VISIT US</h3>
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<h3>CALL US</h3>
<p>Our Customer Service team is ready to help you.</p>
<a href="tel:18883451111" class="text-button" data-link-tracking="WEP_ContactCTA"><span>Toll Free: 1-888-345-1111<span class="icon-chevron-r"></span></span></a>
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<p class="chat-container-2__hours" style="line-height: initial;"> For Sales and Billing questions, online chat is available from 9am to 7pm local time Monday to Friday and 9am to 5pm local time on Saturday. Holiday hours may differ.
<br><br> For Technical Support questions, online chat is available 24/7, 365 days per year. <br> <br> For frequently asked questions, you can find answers in
<a href="https://my.eastlink.ca/customer-support">Eastlink Support</a>. </p>
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<li><a data-link-tracking="footer" href="https://my.eastlink.ca/myaccount">My Account</a></li>
<li><a data-link-tracking="footer" href="https://www.eastlink.ca/about/careers-eastlink">Careers</a></li>
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<div class="be-label">Also of Interest:</div>
<ul class="be-list">
<li class="be-list-item"><a class="be-related-link" href="https://www.eastlink.ca/internet/wifi-perfected">Fast and Secure Home WiFi</a></li>
<li class="be-list-item"><a class="be-related-link" href="https://www.eastlink.ca/internet">Enjoy Fast & Secure Internet Everywhere in...</a></li>
<li class="be-list-item"><a class="be-related-link" href="https://www.eastlink.ca/cable-digital-tv">TV Packages That Put You in the Leading Role</a></li>
</ul>
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<p class="text-center">Follow Us</p>
<a href="https://www.facebook.com/EastLink/" aria-label="Facebook" target="_blank">
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<a href="https:///www.linkedin.com/company/eastlink" aria-label="LinkedIn" target="_blank">
<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 200 170.3"><path class="st0" d="M190.6 137.5c2-.2 3-1.3 3-3.2 0-2.3-1.4-3.4-4.2-3.4h-4.5v11.9h1.7v-5.2h2.1v.1l3.3 5.1h1.8l-3.5-5.3h.3zm-2-1.2h-2v-4h2.5c1.3 0 2.8.2 2.8 1.9 0 1.9-1.5 2.1-3.3 2.1z"></path><path class="st0" d="M188.8 125.6c-6.3 0-11.2 4.9-11.2 11.2 0 6.3 4.9 11.2 11.2 11.2 6.3 0 11.2-4.9 11.2-11.2 0-6.2-4.9-11.2-11.2-11.2zm0 21c-5.4 0-9.6-4.2-9.6-9.8 0-5.5 4.2-9.7 9.6-9.7 5.4 0 9.6 4.2 9.6 9.7 0 5.6-4.3 9.8-9.6 9.8zM157.7 0H12.6C5.6 0 0 5.5 0 12.3V158c0 6.8 5.6 12.3 12.6 12.3h145.2c6.9 0 12.6-5.5 12.6-12.3V12.3C170.3 5.5 164.7 0 157.7 0zM50.5 145.1H25.2V63.9h25.3v81.2zM37.9 52.8c-8.1 0-14.7-6.6-14.7-14.7s6.5-14.7 14.7-14.7c8.1 0 14.6 6.6 14.6 14.7S46 52.8 37.9 52.8zm107.3 92.3h-25.3v-39.5c0-9.4-.2-21.6-13.1-21.6-13.1 0-15.2 10.3-15.2 20.9v40.2H66.4V63.9h24.2V75h.3c3.4-6.4 11.6-13.1 23.9-13.1 25.6 0 30.3 16.8 30.3 38.7v44.5z"></path></svg>
</a>
</div>
</div>
<div class="white container-breakout">
<div class="el-footer-legal text-center">
<a data-link-tracking="footer" href="https://www.eastlink.ca/about/accessibility-services">Accessibility Services</a> |
<a data-link-tracking="footer" href="https://www.eastlink.ca/about/terms-and-conditions">Legal & Regulatory</a> | <a data-link-tracking="footer" href="https://www.eastlink.ca/mobile/consumer-code">Mobile Code Checklist</a> |
<a data-link-tracking="footer" href="https://www.eastlink.ca/about/privacy-policy">Privacy Policy </a> | <a data-link-tracking="footer" href="https://www.eastlink.ca/about/cookies-policy">Cookies </a> |
<a data-link-tracking="footer" href="https://crtc.gc.ca/eng/internet/codesimpl.htm" target="_blank">Internet Code </a> | <a data-link-tracking="footer" href="https://www.eastlink.ca/about/phishing">Security </a>
<br> © Eastlink 2023
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<script type="text/javascript">
var salesChatCallback = function() {
var url =
'https://app.five9.com/consoles/ChatConsole/index.html?title=Eastlink&tenant=Eastlink%20ca&profiles=Chat%20-%20Residential%20Sales&showProfiles=false&autostart=false&ga=G-7LPK0N1GTX&ga_user_id=Eastlink%20Customer%20Care&theme=default-theme.css&surveyOptions=%7B%22showComment%22%3Afalse%2C%22requireComment%22%3Afalse%7D&fields=%7B%22name%22%3A%7B%22value%22%3A%22%22%2C%22show%22%3Atrue%2C%22label%22%3A%22Name%22%7D%2C%22email%22%3A%7B%22value%22%3A%22%22%2C%22show%22%3Atrue%2C%22label%22%3A%22Email%22%7D%2C%22Chat.PhoneNumber%22%3A%7B%22value%22%3A%22%22%2C%22show%22%3Atrue%2C%22label%22%3A%22Phone%20Number%22%2C%22required%22%3Atrue%7D%2C%22Eastlink.Region%22%3A%7B%22value%22%3A%22%22%2C%22show%22%3Atrue%2C%22label%22%3A%22Service%20Address%22%2C%22required%22%3Atrue%7D%2C%22UserLocale%22%3A%7B%22value%22%3A%22en%22%2C%22show%22%3Afalse%7D%7D&playSoundOnMessage=true&allowCustomerToControlSoundPlay=false&showEmailButton=false&useBusinessHours=true&showPrintButton=true&allowUsabilityMenu=false&enableCallback=false&callbackList=&allowRequestLiveAgent=false';
window.open(url, 'newwindow', config = 'height=638,width=404,resizable=yes,scrollbars=yes,toolbar=no');
};
var businessHours =
"Our Chat for Sales Questions option is available from 9 AM to 6 PM, Monday to Friday.<br> We are ready to take your call for Sales and Billing, from 8 AM to 6 PM, Monday to Friday.<br> Our Technical Support team is always ready for your call 24/7/365.";
var portalID = 0;
$('.launch_sales_chat').keypress(function(event) {
if (event.which == 13) salesChatCallback();
});
$('.launch_sales_chat').click(function(event) {
salesChatCallback();
});
if (portalID == 12) {
window.SalesQueue =
'https://app.five9.com/consoles/ChatConsole/index.html?title=Eastlink&tenant=Eastlink%20ca&profiles=Chat%20-%20Business%20Sales&showProfiles=false&autostart=false&ga=G-7LPK0N1GTX&ga_user_id=Eastlink%20Customer%20Care&theme=default-theme.css&surveyOptions=%7B%22showComment%22%3Afalse%2C%22requireComment%22%3Afalse%7D&fields=%7B%22name%22%3A%7B%22value%22%3A%22%22%2C%22show%22%3Atrue%2C%22label%22%3A%22Name%22%7D%2C%22email%22%3A%7B%22value%22%3A%22%22%2C%22show%22%3Atrue%2C%22label%22%3A%22Email%20Address%22%7D%2C%22Chat.PhoneNumber%22%3A%7B%22value%22%3A%22%22%2C%22show%22%3Atrue%2C%22label%22%3A%22Phone%20Number%22%2C%22required%22%3Atrue%7D%2C%22Eastlink.Region%22%3A%7B%22value%22%3A%22%22%2C%22show%22%3Atrue%2C%22label%22%3A%22Service%20Address%22%2C%22required%22%3Atrue%7D%2C%22UserLocale%22%3A%7B%22value%22%3A%22en%22%2C%22show%22%3Afalse%7D%7D&playSoundOnMessage=true&allowCustomerToControlSoundPlay=false&showEmailButton=false&useBusinessHours=true&showPrintButton=true&allowUsabilityMenu=false&enableCallback=false&callbackList=&allowRequestLiveAgent=false';
$('#goChatTech').html('1 877-813-1727');
$('#goChatTech, #goChatBilling').html('<a class="phoneNumber" href="tel:18778131727">1 877-813-1727</a>');
businessHours =
"Our Chat for Sales Questions option is available from 8 AM to 6 PM, Monday to Friday.<br> We are ready to take your call for Sales and Billing, from 8 AM to 6 PM, Monday to Friday.<br> Our Technical Support team is always ready for your call 24/7/365.";
$('.chat-container-2__hours').html(businessHours);
//Proactive chat
var sc = document.createElement('script');
sc.src = 'https://app.five9.com/consoles/ProactiveChat/javascripts/five9proactivechat.js';
sc.type = 'text/javascript';
if (typeof sc['async'] !== 'undefined') {
sc.async = true;
}
document.getElementsByTagName('head')[0].appendChild(sc);
} else {
var sc = document.createElement('script');
$('.chat__wrapper').css('display', 'none');
//IVA Upgrade, July 2023
window.seMessengerSettings = {
token: 'eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJhY2NvdW50TnVtYmVyIjo1MDA5NjMzLCJhcGlOYW1lIjoibWVzc2VuZ2VyIiwicHJpdmF0ZSI6ZmFsc2UsImlhdCI6MTY4MjAyNTI5MX0.hrHlaw8puom-Z4YDXkq8iPzsjFhYVev9PXtxc8roOSc',
domain: 'viprd1-eks2-prd1-messenger.ivastudio.ai',
};
! function() {
function t() {
var t = document.createElement('script');
t.type = 'text/javascript', t.async = !0, t.src = '//' + ((window.location.hostname === 'localhost') ? window.location.hostname : 'viprd1-eks2-prd1-messenger.ivastudio.ai') + ':' + ((window.location.hostname === 'localhost') ? '9100' :
'443') + '/js/se-messenger-loader.js';
var e = document.getElementsByTagName('script')[0];
e.parentNode.insertBefore(t, e)
}
window.attachEvent ? window.attachEvent('onload', t) : window.addEventListener('load', t, !1)
}();
//End of IVA Upgrade
//Old chat
document.getElementsByTagName('head')[0].appendChild(sc);
window.SalesQueue =
'https://app.five9.com/consoles/ChatConsole/index.html?title=Eastlink&tenant=Eastlink%20ca&profiles=Chat%20-%20Residential%20Sales&showProfiles=false&autostart=false&ga=G-7LPK0N1GTX&ga_user_id=Eastlink%20Customer%20Care&theme=default-theme.css&surveyOptions=%7B%22showComment%22%3Afalse%2C%22requireComment%22%3Afalse%7D&fields=%7B%22name%22%3A%7B%22value%22%3A%22%22%2C%22show%22%3Atrue%2C%22label%22%3A%22Name%22%7D%2C%22email%22%3A%7B%22value%22%3A%22%22%2C%22show%22%3Atrue%2C%22label%22%3A%22Email%22%7D%2C%22Chat.PhoneNumber%22%3A%7B%22value%22%3A%22%22%2C%22show%22%3Atrue%2C%22label%22%3A%22Phone%20Number%22%2C%22required%22%3Atrue%7D%2C%22Eastlink.Region%22%3A%7B%22value%22%3A%22%22%2C%22show%22%3Atrue%2C%22label%22%3A%22Service%20Address%22%2C%22required%22%3Atrue%7D%2C%22UserLocale%22%3A%7B%22value%22%3A%22en%22%2C%22show%22%3Afalse%7D%7D&playSoundOnMessage=true&allowCustomerToControlSoundPlay=false&showEmailButton=false&useBusinessHours=true&showPrintButton=true&allowUsabilityMenu=false&enableCallback=false&callbackList=&allowRequestLiveAgent=false';
window.BillingQueue =
'https://app.five9.com/consoles/ChatConsole/index.html?title=Eastlink&tenant=Eastlink%20ca&profiles=Chat%20-%20Residential%20Billing&showProfiles=false&autostart=false&ga=G-7LPK0N1GTX&ga_user_id=Eastlink%20Customer%20Care&theme=default-theme.css&surveyOptions=%7B%22showComment%22%3Afalse%2C%22requireComment%22%3Afalse%7D&fields=%7B%22name%22%3A%7B%22value%22%3A%22%22%2C%22show%22%3Atrue%2C%22label%22%3A%22Name%22%7D%2C%22email%22%3A%7B%22value%22%3A%22%22%2C%22show%22%3Atrue%2C%22label%22%3A%22Email%22%7D%2C%22Chat.PhoneNumber%22%3A%7B%22value%22%3A%22%22%2C%22show%22%3Atrue%2C%22label%22%3A%22Phone%20Number%22%2C%22required%22%3Atrue%7D%2C%22Eastlink.Region%22%3A%7B%22value%22%3A%22%22%2C%22show%22%3Atrue%2C%22label%22%3A%22Service%20Address%22%2C%22required%22%3Atrue%7D%2C%22UserLocale%22%3A%7B%22value%22%3A%22en%22%2C%22show%22%3Afalse%7D%7D&playSoundOnMessage=true&allowCustomerToControlSoundPlay=false&showEmailButton=false&useBusinessHours=true&showPrintButton=true&allowUsabilityMenu=false&enableCallback=false&callbackList=&allowRequestLiveAgent=false';
window.TechnicalSupportQueue =
'https://app.five9.com/consoles/ChatConsole/index.html?title=Eastlink&tenant=Eastlink%20ca&profiles=Chat%20-%20Residential%20Technical%20Support&showProfiles=false&autostart=false&ga=G-7LPK0N1GTX&ga_user_id=Eastlink%20Customer%20Care&theme=default-theme.css&surveyOptions=%7B%22showComment%22%3Afalse%2C%22requireComment%22%3Afalse%7D&fields=%7B%22name%22%3A%7B%22value%22%3A%22%22%2C%22show%22%3Atrue%2C%22label%22%3A%22Name%22%7D%2C%22email%22%3A%7B%22value%22%3A%22%22%2C%22show%22%3Atrue%2C%22label%22%3A%22Email%22%7D%2C%22Chat.PhoneNumber%22%3A%7B%22value%22%3A%22%22%2C%22show%22%3Atrue%2C%22label%22%3A%22Phone%20Number%22%2C%22required%22%3Atrue%7D%2C%22Eastlink.Region%22%3A%7B%22value%22%3A%22%22%2C%22show%22%3Atrue%2C%22label%22%3A%22Service%20Address%22%2C%22required%22%3Atrue%7D%2C%22UserLocale%22%3A%7B%22value%22%3A%22en%22%2C%22show%22%3Afalse%7D%7D&playSoundOnMessage=true&allowCustomerToControlSoundPlay=false&showEmailButton=false&useBusinessHours=true&showPrintButton=true&allowUsabilityMenu=false&enableCallback=false&callbackList=&allowRequestLiveAgent=false';
}
</script>
<script type="text/javascript">
// Workaround to prevent event from firing twice due to multiple inclusions of regional selector
var cookieLocationFired = false;
var cookieName = "regionalCookie";
var isCrawler = 'False';
var useGeoLocation = false;
var community = "Halifax";
var province = "NS";
var locationLabel = "";
// Create or update a JSON encoded cookie
function createJsonCookie(name, value, days) {
createCookie(name, JSON.stringify(value), days);
}
/*******************************************************************************/
// Create or update a cookie
function createCookie(name, value, days) {
var expires;
if (days) {
var date = new Date();
date.setTime(date.getTime() + (days * 24 * 60 * 60 * 1000));
expires = "; expires=" + date.toGMTString();
} else expires = "";
if (window.location.hostname.toLowerCase() == "eastlink.ca" || window.location.hostname.toLowerCase() == "www.eastlink.ca") {
document.cookie = name + "=" + value + expires + "; path=/; domain=.eastlink.ca";
} else if (window.location.hostname.toLowerCase() == "my.eastlink.ca" || window.location.hostname.toLowerCase() == "www.my.eastlink.ca") {
document.cookie = name + "=" + value + expires + "; path=/; domain=.eastlink.ca";
} else {
document.cookie = name + "=" + value + expires + "; path=/;";
}
if (name == regionalCookieString) {
createCookie(confirmedCookieString, confirmedCookieValueString, 365);
}
}
// Read a cookie
function readCookie(name) {
var nameEq = name + "=";
var ca = document.cookie.split(';');
for (var i = 0; i < ca.length; i++) {
var c = ca[i];
while (c.charAt(0) == ' ') c = c.substring(1, c.length);
if (c.indexOf(nameEq) == 0) return c.substring(nameEq.length, c.length);
}
return null;
}
function setCookie(name, value, days) {
var expires = "";
if (days) {
var date = new Date();
date.setTime(date.getTime() + (days * 24 * 60 * 60 * 1000));
expires = "; expires=" + date.toUTCString();
}
document.cookie = name + "=" + (value || "") + expires + "; path=/";
}
// Erase a cookie
function eraseCookie(name) {
createCookie(name, "", -1);
}
// Store the cookie
// IR-0030397 ' was breaking the GetRegionalPage webservice call so replaced cookie.Community with cookie.Community.replace(/'/g, "\\'") and for region too.
function storeCookie(cookie, isDefault) {
createJsonCookie(cookieName, cookie, 365);
if (isDefault) {
eraseCookie(confirmedCookieString);
createCookie(confirmedCookieString, unConfirmedCookieValueString, 365);
}
jQuery.ajax({
type: "POST",
url: "/DesktopModules/EastLinkRegionalSelector/EastLinkRegionalSelector.asmx/GetRegionalPage",
data: "{'href':'" + location.pathname + "', 'community':'" + cookie.Community.replace(/'/g, "\\'") + "','region':'" + cookie.Region.replace(/'/g, "\\'") + "','portalId':" + 0 + "}",
contentType: "application/json; charset=utf-8",
dataType: "json",
success: OnGetRegionalPageComplete,
error: onAjaxError
});
}
// Check to see if the cookie exists
function cookieExists(name) {
var allcookies = document.cookie;
var exists = false;
// Get all the cookies pairs in an array
var cookiearray = allcookies.split(';');
var currentCookie;
// Now take key value pair out of this array
for (var i = 0; i < cookiearray.length; i++) {
currentCookie = cookiearray[i].split('=')[0].trim();
if (name == currentCookie) {
exists = true;
}
}
return exists;
}
// Check the community dropdown and get the communities
function checkCommunity(province, community) {
jQuery("#selProvince").removeClass("ui-state-error");
jQuery("#selCommunity").removeClass("ui-state-error");
if (typeof community == 'undefined') {
province = jQuery("#selProvince").val();
community = jQuery("#selCommunity").val();
}
var strCommunity = jQuery.trim(community);
if (strCommunity != "") {
jQuery.ajax({
type: "POST",
url: "/DesktopModules/EastLinkRegionalSelector/EastLinkRegionalSelector.asmx/CheckCommunity",
data: "{'province':'" + province + "','community':'" + community.replace(/'/g, "\\'") + "'}",
contentType: "application/json; charset=utf-8",
dataType: "json",
success: function(data) {
// Use to calculate the GA bounce rate. If they are here without region cookie then track in GA.
if (!(cookieExists("regionalCookie"))) {
_gaq.push(['_trackEvent', 'Regional Selector', 'Select Province and Community', 'Choose Region', 1, true]);
}
onCheckPostalCodeComplete(data);
},
error: onAjaxError
});
} else {
if (jQuery("#selProvince").val() == "") {
jQuery("#selProvince").addClass("ui-state-error");
} else {
jQuery("#selCommunity").addClass("ui-state-error");
}
}
}
// Check the province dropdown and get the communities
function checkProvince() {
jQuery("#selProvince").removeClass("ui-state-error");
jQuery("#selCommunity").removeClass("ui-state-error");
if (jQuery("#selProvince").val() != "") {
jQuery.ajax({
type: "POST",
url: "/DesktopModules/EastLinkRegionalSelector/EastLinkRegionalSelector.asmx/GetCommunities",
data: "{'province':'" + jQuery("#selProvince").val() + "'}",
contentType: "application/json; charset=utf-8",
dataType: "json",
success: onSelProvinceChangeComplete,
error: onAjaxError
});
} else {
jQuery('#selCommunity').children('option:not(:first)').remove();
}
}
function doPostalCodeLookup(postal, isDefault) {
jQuery.ajax({
type: "POST",
url: "/DesktopModules/EastLinkRegionalSelector/EastLinkRegionalSelector.asmx/CheckPostalCode",
data: "{'postalCode':'" + postal + "'}",
contentType: "application/json; charset=utf-8",
dataType: "json",
success: function(data) {
// Use to calculate the GA bounce rate. If they are here without region cookie then track in GA.
if (!regionConfirmed()) {
if (isDefault != true) {
_gaq.push(['_trackEvent', 'Regional Selector', 'Enter Postal Code', 'Choose Region', 1, true]);
}
}
onCheckPostalCodeComplete(data, isDefault);
},
error: onAjaxError
});
}
// Check the validity of the postal code and look for a match
function checkPostalCode() {
var regexp = /^[ABCEGHJ-NPRSTVXY]{1}[0-9]{1}[ABCEGHJ-NPRSTV-Z]{1}[ ]?[0-9]{1}[ABCEGHJ-NPRSTV-Z]{1}[0-9]{1}$/;
var txtPostalCode = jQuery("#txtPostalCode");
var errorMessage = '* Invalid postal code, e.g. B3K 5M3';
txtPostalCode.val(txtPostalCode.val().toUpperCase());
if (!(regexp.test(txtPostalCode.val()))) {
jQuery("#txtPostalCode").addClass("ui-state-error");
jQuery("#msgPostalCodeError").addClass("errorMessage").text(errorMessage);
} else {
doPostalCodeLookup(jQuery("#txtPostalCode").val());
}
}
function readJSONCookieTemp(name) {
var value = readCookie(name);
if (value == null) return null;
return JSON.parse(value);
}
//callback for redirecting to the appropriate region page
function OnGetRegionalPageComplete(data, status) {
if (data != null && data.d != null) {
var testCookie = readCookie(cookieName);
var readCommunity = readJSONCookieTemp(cookieName);
var currentQueryParams = window.location.search;
if (testCookie != null || readCommunity != null) {
if (location.href.indexOf("SearchResults") != -1 || location.href.indexOf("searchresults") != -1) {
location.reload(true);
} else {
location.href = data.d + currentQueryParams;
}
} else {
history.go(-1);
}
}
}
// Callback for checking for matching postal code
function onCheckPostalCodeComplete(data, isDefault) {
var errorMessage;
jQuery('#txtPostalCode').blur();
if (data != null && data.d != null) {
if (data.d.Community == null || data.d.Community.length == 0) {
createJsonCookie(cookieName, data.d, 365);
jQuery("#msgPostalCodeError").text("");
jQuery("#msgPostalCodeError").removeClass();
errorMessage = "* Sorry, but we could not find your postal code in our system. Please select your province and community from the list below. If you do not see your community in the list then please select the community nearest to you.";
jQuery("#msgPostalCodeMajorError").addClass("errorMessage").text(errorMessage);
} else {
storeCookie(data.d, isDefault);
ValidateWirelessOnlyRegion();
}
} else {
jQuery("#msgPostalCodeError").text("");
jQuery("#msgPostalCodeError").removeClass();
errorMessage = "* Sorry, but we could not find your postal code in our system. Please select your province and community from the list below. If you do not see your community in the list then please select the community nearest to you.";
jQuery("#msgPostalCodeMajorError").addClass("errorMessage").text(errorMessage);
}
}
// Callback for getting communities for a province
function onSelProvinceChangeComplete(data) {
if (data != null && data.d != null && data.d.length > 0) {
jQuery("#selCommunity>option").remove();
var output = [];
output.push('<option value="">and Community</option>');
jQuery.each(data.d, function(idx) {
output.push('<option value="' + data.d[idx].Key + '">' + data.d[idx].Value + '</option>');
});
jQuery("#selCommunity").html(output.join(''));
} else {
jQuery('#selCommunity').children('option:not(:first)').remove();
}
}
// AJAX error callback
function onAjaxError(status) {
console.log(status.status + ' \n\r ' + status.statusText + '\n\r' + status.responseText)
}
// Reset the form
function resetForm() {
jQuery("#txtPostalCode").removeClass("ui-state-error");
jQuery("#msgPostalCodeError").text("");
jQuery("#msgPostalCodeError").removeClass();
jQuery("#msgPostalCodeMajorError").text("");
jQuery("#msgPostalCodeMajorError").removeClass();
jQuery("#selProvince").removeClass("ui-state-error");
jQuery("#selCommunity").removeClass("ui-state-error");
jQuery("#txtPostalCode").val("");
jQuery("#selProvince").val("");
jQuery('#selCommunity').children('option:not(:first)').remove();
}
var regionalCookieString = "regionalCookie";
var confirmedCookieString = "regionConfirmed";
var unConfirmedCookieValueString = "0";
var confirmedCookieValueString = "1";
//'Level' the cookie playing field
function validateRegionalInformation() {
checkForCookieUpdate();
}
function checkForCookieUpdate() {
//TODO move update routine(s) here
if (!cookieExists(confirmedCookieString)) { // case for 'old' users before 'confirmed' cookies.
createCookie(confirmedCookieString, confirmedCookieValueString, 365);
}
}
function getCookieValue(cookieName) {
var retVal = "";
if (cookieExists(cookieName)) {
var allcookies = document.cookie;
var cookiearray = allcookies.split(';');
var currentCookie;
for (var i = 0; i < cookiearray.length; i++) {
currentCookie = cookiearray[i].split('=')[0].trim();
if (currentCookie == cookieName) {
retVal = cookiearray[i].split('=')[1].trim();
}
}
}
return retVal;
}
function regionConfirmed() {
if (!cookieExists(regionalCookieString) || !cookieExists(confirmedCookieString)) {
return false;
} else {
var confirmed = parseInt(getCookieValue(confirmedCookieString)) || 0;
if (confirmed == 1) {
return true;
}
}
return false;
}
function promptUserForRegion() {
//Variable should be set on a page by page basis. Default to false, then opt in for true
var regionRequiredForPage = false;
if (regionRequiredForPage) {
//Region required, user has not chosen
if (!regionConfirmed() && (isCrawler == "False")) {
return true;
}
} else {
return false;
}
}
function ValidateWirelessOnlyRegion(community, province) {
if (community !== "" && province !== "") {
var currentPathName = window.location.pathname;
var wirelessOnlyCommunityList = ["Moncton", "Memramcook", "Shediac", "St. John's", "Conception Bay South", "Mount Pearl", "Middle Cove", "Paradise", "Saint John", "Fredericton", "AddNextWirelessOnlyCommunity"];
if (wirelessOnlyCommunityList.indexOf(community) >= 0 && currentPathName.indexOf('mobile') == -1 && currentPathName.indexOf('about') == -1 && currentPathName.indexOf('locator') == -1 && currentPathName.indexOf('search') == -1 &&
currentPathName.indexOf('support') == -1) {
location.href = '/mobile';
}
}
}
function IpDataLocate(lat, lng) {
jQuery.ajax({
type: "POST",
url: "/DesktopModules/EastLinkRegionalSelector/EastLinkRegionalSelector.asmx/GetRegionFromLatLng",
data: "{'lat': " + lat + ", 'lng': " + lng + " }",
contentType: "application/json; charset=utf-8",
dataType: "json",
success: function(resp) {
data = $.parseJSON(resp.d);
if (data != null) {
if (data.community != "") {
jQuery.ajax({
type: "POST",
url: "/DesktopModules/EastLinkRegionalSelector/EastLinkRegionalSelector.asmx/CheckCommunity",
data: "{'province':'" + data.province + "','community':'" + data.community.replace(/'/g, "\\'") + "'}",
contentType: "application/json; charset=utf-8",
dataType: "json",
success: function(data) {
createJsonCookie(cookieName, data.d, 365);
locationLabel = community + ", " + province;
jQuery('#regionSelector').attr('title', locationLabel);
jQuery('#regionSelector').text(locationLabel);
jQuery('#regionSelector2').text(locationLabel);
// Use to calculate the GA bounce rate. If they are here without region cookie then track in GA.
if (!(cookieExists("regionalCookie"))) {
_gaq.push(['_trackEvent', 'Regional Selector', 'Select Province and Community', 'Choose Region', 1, true]);
}
},
error: function(data) {
useGeoLocation = true;
selectorSetup();
$('#geoAuto').show();
}
});
} else {
useGeoLocation = true;
selectorSetup();
$('#geoAuto').show();
}
} else {
useGeoLocation = true;
selectorSetup();
$('#geoAuto').show();
}
},
error: function(resp) {
useGeoLocation = true;
selectorSetup();
$('#geoAuto').show();
}
});
}
function eventSetup() {
// Setup event handlers
jQuery("#selProvince").change(checkProvince);
jQuery("#selCommunity").change(checkCommunity);
jQuery("#postalSearch").click(checkPostalCode);
jQuery('#txtPostalCode').keydown(function(e) {
if (e.keyCode == 13) {
checkPostalCode();
}
});
jQuery('#txtPostalCode').focus(resetForm);
}
function selectorSetup() {
eventSetup();
if (promptUserForRegion()) {
if (useGeoLocation) {
window.goToMyLocation();
} else {
$('#postal-code-modal').modal('toggle');
$('#postal-code-modal').modal('show');
}
if (!regionConfirmed()) {
var locationLabel = "Nova Scotia";
jQuery('#regionSelector').attr('title', locationLabel);
jQuery('#regionSelector').text(locationLabel);
}
} else {
if (isCrawler == "False") {
if (regionConfirmed()) {
locationLabel = community + ", " + province;
jQuery('#regionSelector').attr('title', locationLabel);
jQuery('#regionSelector').text(locationLabel);
jQuery('#regionSelector2').text(locationLabel);
}
}
}
}
jQuery(document).ready(function() {
var request = new XMLHttpRequest();
if (!regionConfirmed() && 'False' == 'True') {
request.open('GET', 'https://api.ipdata.co/?api-key=5015259835819fe7c894f7100432e9c6d8a4bc42bff3fc9558201f2a');
request.setRequestHeader('Accept', 'application/json');
request.onreadystatechange = function() {
if (this.readyState === 4) {
var json = JSON.parse(this.responseText);
if ('NS,ON,NB,PE,BC,AB,NL'.includes(json.region_code, 0) == true) {
IpDataLocate(json.latitude, json.longitude)
eventSetup();
$('#geoAuto').show();
useGeoLocation = true;
} else {
useGeoLocation = false;
selectorSetup();
$('#geoAuto').hide();
}
}
};
request.send()
} else {
var cookieProvince = readJSONCookieTemp("regionalCookie").Province
if ('NS,ON,NB,PE,BC,AB,NL'.includes(cookieProvince, 0) == true) {
selectorSetup();
$('#geoAuto').show();
useGeoLocation = true;
} else {
selectorSetup();
$('#geoAuto').hide();
}
}
function onLatLngError(resp) {
console.log("failure");
console.log(resp);
}
window.fetchRegionFromLatLng = function(pos) {
jQuery.ajax({
type: "POST",
url: "/DesktopModules/EastLinkRegionalSelector/EastLinkRegionalSelector.asmx/GetRegionFromLatLng",
data: "{'lat': " + pos.lat + ", 'lng': " + pos.lng + " }",
contentType: "application/json; charset=utf-8",
dataType: "json",
success: function(resp) {
data = $.parseJSON(resp.d);
if (data != null && data.community != "") {
$('#geoBtn').hide();
$('#geoResultTrue').show();
$('#geoSuggest').html(data.community);
$('#geoConfirm').data('province', data.province);
$('#geoConfirm').data('community', data.community);
$('#postal-code-modal').modal('toggle');
$('#postal-code-modal').modal('show');
} else {
$('#geoBtn').hide();
$('#geoResultFalse').show();
}
},
error: onLatLngError
});
}
$('#geoConfirm').on('click', function(e) {
e.preventDefault();
checkCommunity($(this).data('province'), $(this).data('community'));
});
// Requires browser auth. Centers the map on where the browser thinks you are.
window.goToMyLocation = function() {
var pos;
if (navigator.geolocation) {
pos = navigator.geolocation.getCurrentPosition(function(position) {
pos = {
lat: position.coords.latitude,
lng: position.coords.longitude
};
window.fetchRegionFromLatLng(pos);
}, function(err) {
console.log('ERROR(' + err.code + '): ' + err.message);
}, {});
}
}
$('#geoMyLocation').on('click', function(e) {
e.preventDefault();
window.goToMyLocation();
});
validateRegionalInformation();
});
</script>
<div id="postal-code-modal" class="blueberry-overlay modal__wrapper modal__wrapper--fixed">
<div class="container" style="overflow: visible;">
<div class="logo">
<a href="/">
<img src="/Portals/_default/Skins/WebEvolution_Skin/images/logos/eastlink-logo-white.svg" alt="Eastlink Logo"></a>
</div>
<div class="close">
<a href="#" class="text" data-dismiss="modal" aria-label="Close" tabindex="0">
<span class="text">Close </span><span class="icn material-icons">close</span>
</a>
</div>
<div class="modal__content">
<div id="geoSection" class="row">
<div class="col-md-6">
<h4 style="line-height: 35px;">Select your location</h4>
<p>for region specific information </p>
</div>
<div id="geoAuto" class="col-md-6" style="">
<div id="geoBtn" class="cta-wrapper__btn-details">
<div class="btn-wrapper">
<a href="" id="geoMyLocation" class="btn">
Use My Location<i class="btn__chevron"></i>
</a>
</div>
</div>
<div id="geoResultFalse" class="row" style="display:none; padding-top: 1.2rem;">
<label>We couldn't match your location to a region. Please select below.</label>
</div>
<div id="geoResultTrue" class="row" style="display:none; padding-top: 1.2rem;">
<div class="col-md-6">
<label>Are you in <span id="geoSuggest" style="color: #ffffff; font-size: 1rem; font-weight: bold;"></span>?</label>
</div>
<div class="col-md-6">
<div id="geoBtn" class="cta-wrapper__btn-details">
<div id="geoBtn" class="btn-wrapper">
<a href="#" id="geoConfirm" class="btn">
Yes<i class="btn__chevron"></i>
</a>
</div>
</div>
</div>
</div>
<div id="geoResultFalse" style="display:none;">
<label>We couldn't match your location to a region. Please select below.</label>
</div>
</div>
</div>
<div id="geoManual">
<div style="margin-top: 20px;">
<label for="txtPostalCode">Enter Postal Code</label>
<div style="display: flex;">
<input type="text" name="Postal Code" id="txtPostalCode" maxlength="7" placeholder="E.g. B3K 5M3">
<a class="btn btn--post-code" href="#" id="postalSearch">Go<span class="btn__chevron"></span></a>
</div>
</div>
<div id="msgPostalCodeError" class="errorMessage"></div>
<div id="msgPostalCodeMajorError" class="errorMessage"></div>
<div>
<div class="el-select">
<label for="selProvince">Or select by</label>
<select id="selProvince" class="dropdown" title="Province" aria-label="Province">
<option value="">Province</option>
<option value="AB">Alberta</option>
<option value="BC">British Columbia</option>
<option value="NB">New Brunswick</option>
<option value="NL">Newfoundland and Labrador</option>
<option value="NS">Nova Scotia</option>
<option value="ON">Ontario</option>
<option value="PE">Prince Edward Island</option>
</select>
</div>
<div class="el-select">
<select id="selCommunity" class="dropdown" title="and Community" aria-label="and Community">
<option value="">and Community</option>
</select>
</div>
</div>
</div>
</div>
</div>
</div>
<script>
$('#postal-code-modal').on('shown.bs.modal', function(e) {
$('#txtPostalCode').trigger('focus');
})
</script>
<input name="ScrollTop" type="hidden" id="ScrollTop">
<input name="__dnnVariable" type="hidden" id="__dnnVariable" autocomplete="off">
<script src="/Portals/_default/Skins/WebEvolution_Skin/Js/modernizr.js?cdv=1368" type="text/javascript"></script>
<script src="/Portals/_default/Skins/WebEvolution_Skin/Js/bootstrap.min.js?cdv=1368" type="text/javascript"></script>
<script src="/Portals/_default/Skins/WebEvolution_Skin/Js/MultiLevelPushMenu/classie.js?cdv=1368" type="text/javascript"></script>
<script src="/Portals/_default/Skins/WebEvolution_Skin/Js/jquery.meanmenu.min.js?cdv=1368" type="text/javascript"></script>
<script src="/Portals/_default/Skins/WebEvolution_Skin/Js/responsive-mobile-menu.js?cdv=1368" type="text/javascript"></script>
<script src="/Portals/_default/Skins/WebEvolution_Skin/Js/owl.carousel.min.js?cdv=1368" type="text/javascript"></script>
<script src="/Portals/_default/Skins/WebEvolution_Skin/Js/script.js?cdv=1368" type="text/javascript"></script>
<script src="/Portals/_default/Skins/WebEvolution_Skin/Js/toolkit.js?cdv=1368" type="text/javascript"></script>
<script src="/Portals/_default/Skins/WebEvolution_Skin/Js/search.js?cdv=1368" type="text/javascript"></script>
<script src="/Portals/_default/Skins/WebEvolution_Skin/Js/toggleable.js?cdv=1368" type="text/javascript"></script>
<script src="/Portals/_default/Skins/WebEvolution_Skin/Js/chat.js?cdv=1368" type="text/javascript"></script>
<script src="/Portals/_default/Skins/WebEvolution_Skin/Js/objectFitPolyfill.min.js?cdv=1368" type="text/javascript"></script>
<script src="/Portals/_default/Skins/WebEvolution_Skin/Js/image-map.min.js?cdv=1368" type="text/javascript"></script>
</form>
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