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Future of Work


ADOBE FUTURE WORKFORCE STUDY: WHAT U.S. EMPLOYERS NEED TO KNOW ABOUT GEN Z IN
THE WORKPLACE

Adobe Communications Team

09-27-2023

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Today, Adobe released the findings of its latest Adobe Future Workforce Study,
which explores the career motivations and workplace expectations of Generation Z
(Gen Z), the generation poised to transform the post-pandemic workforce. The
study surveyed over 1,000 Gen Z early career starters working at medium to
large-sized companies in the U.S. to understand the perspectives and behaviors
that drive the generation’s career decision-making and what they expect from
their employers to do their best work. The findings provide an in-depth look at
how young professionals are approaching their careers, including views on
emerging technologies, career development, company values and corporate social
responsibility.




GEN Z IS CAUTIOUSLY APPROACHING GENERATIVE AI USE IN THE WORKPLACE

Gen Z is often considered to be inherently “tech-savvy,” but many are taking a
measured approach to emerging technology like generative AI.

 * Gen Z is split on whether they are ready to embrace generative AI in the
   workplace, with 48 percent saying they feel prepared for their employer to
   adopt the technology in everyday work.
 * While only 35 percent of survey participants said their organizations have
   implemented guidelines on generative AI use in the workplace, half of the
   respondents admitted to having used the technology to aid their work.
 * Gen Z anticipates the inevitable permanence of generative AI but only 23
   percent expressed excitement about its use in the workplace.
 * Gen Z does not see generative AI as a threat, with 59 percent saying they are
   not concerned the technology will replace their jobs.


GEN Z ASPIRES TO DO MEANINGFUL WORK AND WILL SPEAK UP

Early career starters want to be change-makers in their workplace and are not
shy about using their voice.

 * Gen Z is eager to lend their perspectives at work with most respondents (89
   percent) saying they are comfortable with providing feedback to their peers
   and colleagues.
 * They readily speak up about workplace opportunities regardless of level, with
   74 percent stating they feel comfortable giving upward feedback to managers
   or supervisors.
 * 70 percent are eager to grow, not only in impact but up the corporate ladder
   to the C-suite.
 * 69 percent said they feel good about career growth opportunities at their
   company, while 50 percent ranked no clear path to promotion as one of the top
   reasons they would leave a job.




GEN Z IS HUNGRY FOR MENTORSHIP AND DEVELOPMENT

Starting a new career is not easy and Gen Z believes having a strong support
system, including opportunities for mentorship and upskilling, can make all the
difference.

 * Gen Z is eager for career guidance with 83 percent saying a workplace mentor
   is crucial for their career. However, only about half of workers (52 percent)
   reported having a mentor.
 * Despite career development being seemingly top of mind for Gen Z, over half
   of survey participants (55 percent) stated they only participate in career
   development training programs less than once a month, citing not having
   enough time as the number one obstacle.
 * When asked what types of training they’d like to see more of, 48 percent said
   they wanted more training on hard skills related to their jobs, compared to
   33 percent for soft skills.
 * About a quarter (28 percent) believe their current role isn’t utilizing their
   skills to their full potential.


VALUE-DRIVEN EMPLOYEE EXPERIENCE TOPS GEN Z'S WORKPLACE WISH LIST

Early career starters are seeking workplace environments that encourage them to
be their authentic selves. Survey participants ranked work-life balance, feeling
connected to colleagues, and equitable treatment as the topmost important
aspects of company culture.

 * Gen Z prioritizes an inclusive workplace, ranking not getting along with
   managers or coworkers as the number one reason for leaving a job (52
   percent), closely followed by less than satisfactory pay (48 percent).
 * 80 percent said they have a strong support network of colleagues their age in
   the workplace, allowing the majority to feel comfortable being open about
   traditionally sensitive topics like job satisfaction (87 percent) and
   compensation (77 percent).
 * With 63 percent of survey respondents saying they work on-site full-time
   today, it’s not surprising that 81 percent consider on-site office
   experiences important.
 * Gen Z believes company values shape their workplace experience. An
   overwhelming majority of participants (96 percent) said they are familiar
   with their company’s values and 78 percent stressed the importance of being
   able to connect with the company values.
 * Corporate social responsibility is important to early career starters with
   more than half (56 percent) reporting they want to work for a company that is
   outspoken about social issues.
 * Notably, most Gen Z workers (84 percent) believe their current employer is
   hitting the mark in regard to being a good corporate citizen.

Methodology

Adobe collaborated with Advanis to collect 1,011 responses from U.S. Gen Z
(those who are born between 1997 and 2012) who have been working full-time for a
medium to large-sized company (750 employees or more) for up to three years.
Data was collected from an online sample panel in early September 2023.


ADOBE CAREERS

We believe in hiring the very best and are committed to creating exceptional
work experiences for all. Great ideas can come from everywhere in the
organization, and we know the next big idea could be yours. Let’s create
experiences that matter.

Explore opportunities

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