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Submitted URL: http://app.connect.awspls.com/e/er?s=893759278&lid=115992&elqTrackId=3c1d7f042f8749f29aeb07a690be7281&elq=c3e85af8e0d246d7a866...
Effective URL: https://www.surveymonkey.com/r/9Y9HWFB
Submission: On May 17 via manual from SG — Scanned from SG
Effective URL: https://www.surveymonkey.com/r/9Y9HWFB
Submission: On May 17 via manual from SG — Scanned from SG
Form analysis 1 forms found in the DOM
Name: surveyForm — POST
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<span class="user-generated notranslate
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<span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">SSON Research & Analytics is publishing a report on disruption: what we can expect of the future and how to pivot to leverage opportunities or at least
preempt challenges.</span><br><br><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Does the GBS/SSO model stand a chance against these future disruptions? Is it sustainable in the face of what is coming?
Should it be? And what might emerge in its place?</span><br><br><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">This brief survey seeks your feedback on what might lie ahead and what this means for your
GBS/SSO.</span><br><br><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">We’d appreciate your response this week – and in return, will send you a copy of the report directly.</span></span>
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<h4 id="question-title-189572847" class="
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<span class="required-asterisk notranslate"> * </span>
<span class="question-number notranslate"> 1<span class="question-dot">.</span>
</span>
<span class="user-generated notranslate
"> What best defines you?</span>
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<div class="question-comment active content hidden new-commenting"><span class="question-comment-icon smf-icon">w</span></div>
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<div class="answer-option-cell" data-answer-id="1370552128">
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<span class="radio-button-label-text question-body-font-theme user-generated "> GBS/SSO </span>
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<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189572847">
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<span class="radio-button-label-text question-body-font-theme user-generated "> Consultant </span>
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<div class="answer-option-cell" data-answer-id="1370552130">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189572847">
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<span class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated "> BPO/Business process outsourcing provider </span>
</label>
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<div class="answer-option-cell" data-answer-id="1370552131">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189572847">
<input id="189572847_1370552131" aria-labelledby="189572847_1370552131_label" name="189572847" type="radio" role="radio" class="radio-button-input " value="1370552131" aria-checked="false">
<label data-sm-radio-button-label="" id="189572847_1370552131_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189572847_1370552131">
<span class="radio-button-display ">
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<span class="radio-button-label-text question-body-font-theme user-generated "> Technology provider </span>
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<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189572847">
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<label data-sm-radio-button-label="" id="189572847_1370552132_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189572847_1370552132">
<span class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated "> Other (please specify) </span>
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<div data-question-type="single_choice_vertical_two_col" data-rq-question-type="single_choice_vertical_two_col" class="question-container
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<h3 class="screenreader-only">Question Title</h3>
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<legend class="question-legend">
<h4 id="question-title-189438792" class="
question-title-container ">
<span class="required-asterisk notranslate"> * </span>
<span class="question-number notranslate"> 2<span class="question-dot">.</span>
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<span class="user-generated notranslate
"> What best describes the industry you operate in?</span>
<div id="new-commenting-icon_189438792" data-survey-id="413245382" data-question-id="189438792" data-language-code="en" data-sm-comment-icon="" style="display: inline-block">
<div class="question-comment active content hidden new-commenting"><span class="question-comment-icon smf-icon">w</span></div>
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</h4>
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<div class="question-body clearfix notranslate ">
<div class="answer-option-col
answer-option-col-2">
<div class="answer-option-cell" data-answer-id="1369649665">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438792">
<input id="189438792_1369649665" aria-labelledby="189438792_1369649665_label" name="189438792" type="radio" role="radio" class="radio-button-input " value="1369649665" aria-checked="false">
<label data-sm-radio-button-label="" id="189438792_1369649665_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438792_1369649665">
<span class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated "> Agriculture, Forestry, Fishing & Hunting </span>
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<div class="answer-option-cell" data-answer-id="1369649666">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438792">
<input id="189438792_1369649666" aria-labelledby="189438792_1369649666_label" name="189438792" type="radio" role="radio" class="radio-button-input " value="1369649666" aria-checked="false">
<label data-sm-radio-button-label="" id="189438792_1369649666_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438792_1369649666">
<span class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated "> Automotive & Aerospace </span>
</label>
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<div class="answer-option-cell" data-answer-id="1369649667">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438792">
<input id="189438792_1369649667" aria-labelledby="189438792_1369649667_label" name="189438792" type="radio" role="radio" class="radio-button-input " value="1369649667" aria-checked="false">
<label data-sm-radio-button-label="" id="189438792_1369649667_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438792_1369649667">
<span class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated "> Banking, Financial Services & Insurance </span>
</label>
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<div class="answer-option-cell" data-answer-id="1371102760">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438792">
<input id="189438792_1371102760" aria-labelledby="189438792_1371102760_label" name="189438792" type="radio" role="radio" class="radio-button-input " value="1371102760" aria-checked="false">
<label data-sm-radio-button-label="" id="189438792_1371102760_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438792_1371102760">
<span class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated "> Chemicals </span>
</label>
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</div>
<div class="answer-option-cell" data-answer-id="1371102761">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438792">
<input id="189438792_1371102761" aria-labelledby="189438792_1371102761_label" name="189438792" type="radio" role="radio" class="radio-button-input " value="1371102761" aria-checked="false">
<label data-sm-radio-button-label="" id="189438792_1371102761_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438792_1371102761">
<span class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated "> Construction & Engineering </span>
</label>
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<div class="answer-option-cell" data-answer-id="1371102762">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438792">
<input id="189438792_1371102762" aria-labelledby="189438792_1371102762_label" name="189438792" type="radio" role="radio" class="radio-button-input " value="1371102762" aria-checked="false">
<label data-sm-radio-button-label="" id="189438792_1371102762_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438792_1371102762">
<span class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated "> Defence & Military </span>
</label>
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</div>
<div class="answer-option-cell" data-answer-id="1371102763">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438792">
<input id="189438792_1371102763" aria-labelledby="189438792_1371102763_label" name="189438792" type="radio" role="radio" class="radio-button-input " value="1371102763" aria-checked="false">
<label data-sm-radio-button-label="" id="189438792_1371102763_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438792_1371102763">
<span class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated "> Educational Institutions & Services </span>
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</div>
<div class="answer-option-cell" data-answer-id="1371102764">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438792">
<input id="189438792_1371102764" aria-labelledby="189438792_1371102764_label" name="189438792" type="radio" role="radio" class="radio-button-input " value="1371102764" aria-checked="false">
<label data-sm-radio-button-label="" id="189438792_1371102764_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438792_1371102764">
<span class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated "> Government (Local, National, Regional for example European Union) </span>
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<div class="answer-option-cell" data-answer-id="1371102765">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438792">
<input id="189438792_1371102765" aria-labelledby="189438792_1371102765_label" name="189438792" type="radio" role="radio" class="radio-button-input " value="1371102765" aria-checked="false">
<label data-sm-radio-button-label="" id="189438792_1371102765_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438792_1371102765">
<span class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated "> Healthcare </span>
</label>
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</div>
<div class="answer-option-cell" data-answer-id="1371102766">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438792">
<input id="189438792_1371102766" aria-labelledby="189438792_1371102766_label" name="189438792" type="radio" role="radio" class="radio-button-input " value="1371102766" aria-checked="false">
<label data-sm-radio-button-label="" id="189438792_1371102766_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438792_1371102766">
<span class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated "> Manufacturing – CPG </span>
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</div>
<div class="answer-option-cell" data-answer-id="1371102767">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438792">
<input id="189438792_1371102767" aria-labelledby="189438792_1371102767_label" name="189438792" type="radio" role="radio" class="radio-button-input " value="1371102767" aria-checked="false">
<label data-sm-radio-button-label="" id="189438792_1371102767_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438792_1371102767">
<span class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated "> Manufacturing – Industrial </span>
</label>
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</div>
</div>
<div class="answer-option-col
answer-option-col-2">
<div class="answer-option-cell" data-answer-id="1371102768">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438792">
<input id="189438792_1371102768" aria-labelledby="189438792_1371102768_label" name="189438792" type="radio" role="radio" class="radio-button-input " value="1371102768" aria-checked="false">
<label data-sm-radio-button-label="" id="189438792_1371102768_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438792_1371102768">
<span class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated "> Media, Publishing & Advertising </span>
</label>
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</div>
<div class="answer-option-cell" data-answer-id="1371102769">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438792">
<input id="189438792_1371102769" aria-labelledby="189438792_1371102769_label" name="189438792" type="radio" role="radio" class="radio-button-input " value="1371102769" aria-checked="false">
<label data-sm-radio-button-label="" id="189438792_1371102769_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438792_1371102769">
<span class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated "> Mining, Oil & Gas </span>
</label>
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</div>
<div class="answer-option-cell" data-answer-id="1371102770">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438792">
<input id="189438792_1371102770" aria-labelledby="189438792_1371102770_label" name="189438792" type="radio" role="radio" class="radio-button-input " value="1371102770" aria-checked="false">
<label data-sm-radio-button-label="" id="189438792_1371102770_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438792_1371102770">
<span class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated "> Not For Profit </span>
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<div class="answer-option-cell" data-answer-id="1371102771">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438792">
<input id="189438792_1371102771" aria-labelledby="189438792_1371102771_label" name="189438792" type="radio" role="radio" class="radio-button-input " value="1371102771" aria-checked="false">
<label data-sm-radio-button-label="" id="189438792_1371102771_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438792_1371102771">
<span class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated "> Pharmaceuticals & Life Sciences </span>
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</div>
<div class="answer-option-cell" data-answer-id="1371102772">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438792">
<input id="189438792_1371102772" aria-labelledby="189438792_1371102772_label" name="189438792" type="radio" role="radio" class="radio-button-input " value="1371102772" aria-checked="false">
<label data-sm-radio-button-label="" id="189438792_1371102772_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438792_1371102772">
<span class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated "> Professional, Legal & Accountancy Services </span>
</label>
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</div>
<div class="answer-option-cell" data-answer-id="1371102773">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438792">
<input id="189438792_1371102773" aria-labelledby="189438792_1371102773_label" name="189438792" type="radio" role="radio" class="radio-button-input " value="1371102773" aria-checked="false">
<label data-sm-radio-button-label="" id="189438792_1371102773_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438792_1371102773">
<span class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated "> Real Estate, Rental & Leasing </span>
</label>
</div>
</div>
<div class="answer-option-cell" data-answer-id="1371102774">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438792">
<input id="189438792_1371102774" aria-labelledby="189438792_1371102774_label" name="189438792" type="radio" role="radio" class="radio-button-input " value="1371102774" aria-checked="false">
<label data-sm-radio-button-label="" id="189438792_1371102774_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438792_1371102774">
<span class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated "> Retail Trade </span>
</label>
</div>
</div>
<div class="answer-option-cell" data-answer-id="1371102775">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438792">
<input id="189438792_1371102775" aria-labelledby="189438792_1371102775_label" name="189438792" type="radio" role="radio" class="radio-button-input " value="1371102775" aria-checked="false">
<label data-sm-radio-button-label="" id="189438792_1371102775_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438792_1371102775">
<span class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated "> Technology (IT, Internet, SaaS) </span>
</label>
</div>
</div>
<div class="answer-option-cell" data-answer-id="1371102776">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438792">
<input id="189438792_1371102776" aria-labelledby="189438792_1371102776_label" name="189438792" type="radio" role="radio" class="radio-button-input " value="1371102776" aria-checked="false">
<label data-sm-radio-button-label="" id="189438792_1371102776_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438792_1371102776">
<span class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated "> Transport, Shipping & Logistics </span>
</label>
</div>
</div>
<div class="answer-option-cell" data-answer-id="1371102777">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438792">
<input id="189438792_1371102777" aria-labelledby="189438792_1371102777_label" name="189438792" type="radio" role="radio" class="radio-button-input " value="1371102777" aria-checked="false">
<label data-sm-radio-button-label="" id="189438792_1371102777_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438792_1371102777">
<span class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated "> Travel & Hospitality </span>
</label>
</div>
</div>
<div class="answer-option-cell" data-answer-id="1371102778">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438792">
<input id="189438792_1371102778" aria-labelledby="189438792_1371102778_label" name="189438792" type="radio" role="radio" class="radio-button-input " value="1371102778" aria-checked="false">
<label data-sm-radio-button-label="" id="189438792_1371102778_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438792_1371102778">
<span class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated "> Utilities </span>
</label>
</div>
</div>
</div>
<div class="other-answer-container other-answer-option-container" data-answer-id="1371102779">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438792">
<input id="189438792_1371102779" aria-labelledby="189438792_1371102779_label" name="189438792" type="radio" role="radio" class="radio-button-input " value="1371102779" aria-checked="false" data-other-answer="">
<label data-sm-radio-button-label="" id="189438792_1371102779_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438792_1371102779">
<span class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated "> Other (please specify) </span>
</label>
</div>
<input id="189438792_other" name="189438792_other" type="text" class="text other-answer-text" maxlength="20000" size="50" aria-label="Other (please specify)" data-other-text="">
</div>
</div>
</fieldset>
</div>
</div>
</div>
<div class="question-row clearfix
">
<div data-question-type="open_ended_essay" data-rq-question-type="open_ended" class="question-container
">
<div id="question-field-189439967" data-qnumber="4" data-qdispnumber="3" data-question-id="189439967" class=" question-essay qn question essay">
<h3 class="screenreader-only">Question Title</h3>
<div class=" question-fieldset question-legend">
<h4 id="question-title-189439967" class=" question-title-container ">
<span class="required-asterisk notranslate"> * </span>
<span class="question-number notranslate"> 3<span class="question-dot">.</span>
</span>
<span class="user-generated notranslate
"> What are the current trends underpinning GBS/SSO?</span>
<div id="new-commenting-icon_189439967" data-survey-id="413245382" data-question-id="189439967" data-language-code="en" style="display: inline-block" data-sm-comment-icon="">
<div class="question-comment active content hidden new-commenting"><span class="question-comment-icon smf-icon">w</span></div>
</div>
</h4>
<div class="question-body clearfix notranslate ">
<div class="textarea-container">
<textarea aria-labelledby="question-title-189439967" id="189439967" name="189439967" class="textarea" spellcheck="true" rows="3" cols="50" data-sm-textarea="" maxlength="20000"></textarea>
</div>
</div>
</div>
</div>
</div>
</div>
<div class="question-row clearfix
">
<div data-question-type="single_choice_vertical" data-rq-question-type="single_choice_vertical" class="question-container
">
<div id="question-field-189437777" data-qnumber="5" data-qdispnumber="4" data-question-id="189437777" class=" question-single-choice-radio qn question vertical">
<h3 class="screenreader-only">Question Title</h3>
<fieldset class=" question-fieldset" data-radio-button-group="">
<legend class="question-legend">
<h4 id="question-title-189437777" class="
question-title-container ">
<span class="required-asterisk notranslate"> * </span>
<span class="question-number notranslate"> 4<span class="question-dot">.</span>
</span>
<span class="user-generated notranslate
"> Considering a variety of influences (the business environment in the locations in which you operate; human resource issues; evolving technologies; political and economic pressures; the expectations of your corporate board …) how
"disrupted" does your GBS/SSO operation currently feel?</span>
<div id="new-commenting-icon_189437777" data-survey-id="413245382" data-question-id="189437777" data-language-code="en" data-sm-comment-icon="" style="display: inline-block">
<div class="question-comment active content hidden new-commenting"><span class="question-comment-icon smf-icon">w</span></div>
</div>
</h4>
</legend>
<div class="question-body clearfix notranslate ">
<div class="">
<div class="answer-option-cell" data-answer-id="1369643704">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189437777">
<input id="189437777_1369643704" aria-labelledby="189437777_1369643704_label" name="189437777" type="radio" role="radio" class="radio-button-input " value="1369643704" aria-checked="false">
<label data-sm-radio-button-label="" id="189437777_1369643704_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189437777_1369643704">
<span class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated "> Not at all disrupted </span>
</label>
</div>
</div>
<div class="answer-option-cell" data-answer-id="1369643705">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189437777">
<input id="189437777_1369643705" aria-labelledby="189437777_1369643705_label" name="189437777" type="radio" role="radio" class="radio-button-input " value="1369643705" aria-checked="false">
<label data-sm-radio-button-label="" id="189437777_1369643705_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189437777_1369643705">
<span class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated "> Slightly disrupted </span>
</label>
</div>
</div>
<div class="answer-option-cell" data-answer-id="1369643706">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189437777">
<input id="189437777_1369643706" aria-labelledby="189437777_1369643706_label" name="189437777" type="radio" role="radio" class="radio-button-input " value="1369643706" aria-checked="false">
<label data-sm-radio-button-label="" id="189437777_1369643706_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189437777_1369643706">
<span class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated "> Quite disrupted </span>
</label>
</div>
</div>
<div class="answer-option-cell" data-answer-id="1369643707">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189437777">
<input id="189437777_1369643707" aria-labelledby="189437777_1369643707_label" name="189437777" type="radio" role="radio" class="radio-button-input " value="1369643707" aria-checked="false">
<label data-sm-radio-button-label="" id="189437777_1369643707_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189437777_1369643707">
<span class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated "> Very disrupted </span>
</label>
</div>
</div>
<div class="answer-option-cell" data-answer-id="1369643708">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189437777">
<input id="189437777_1369643708" aria-labelledby="189437777_1369643708_label" name="189437777" type="radio" role="radio" class="radio-button-input " value="1369643708" aria-checked="false">
<label data-sm-radio-button-label="" id="189437777_1369643708_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189437777_1369643708">
<span class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated "> Significantly disrupted </span>
</label>
</div>
</div>
</div>
</div>
</fieldset>
</div>
</div>
</div>
<div class="question-row clearfix
">
<div data-question-type="open_ended_essay" data-rq-question-type="open_ended" class="question-container
">
<div id="question-field-189437795" data-qnumber="6" data-qdispnumber="5" data-question-id="189437795" class=" question-essay qn question essay">
<h3 class="screenreader-only">Question Title</h3>
<div class=" question-fieldset question-legend">
<h4 id="question-title-189437795" class=" question-title-container ">
<span class="required-asterisk notranslate"> * </span>
<span class="question-number notranslate"> 5<span class="question-dot">.</span>
</span>
<span class="user-generated notranslate
"> Looking forward over the next decade, what do you think will be the<strong> most critical disruptions</strong> to the GBS/SSO model as we currently know it? (could also be described as key risks; think broadly)</span>
<div id="new-commenting-icon_189437795" data-survey-id="413245382" data-question-id="189437795" data-language-code="en" style="display: inline-block" data-sm-comment-icon="">
<div class="question-comment active content hidden new-commenting"><span class="question-comment-icon smf-icon">w</span></div>
</div>
</h4>
<div class="question-body clearfix notranslate ">
<div class="textarea-container">
<textarea aria-labelledby="question-title-189437795" id="189437795" name="189437795" class="textarea" spellcheck="true" rows="3" cols="50" data-sm-textarea="" maxlength="20000"></textarea>
</div>
</div>
</div>
</div>
</div>
</div>
<div class="question-row clearfix
">
<div data-question-type="open_ended_essay" data-rq-question-type="open_ended" class="question-container
">
<div id="question-field-189437940" data-qnumber="7" data-qdispnumber="6" data-question-id="189437940" class=" question-essay qn question essay">
<h3 class="screenreader-only">Question Title</h3>
<div class=" question-fieldset question-legend">
<h4 id="question-title-189437940" class=" question-title-container ">
<span class="required-asterisk notranslate"> * </span>
<span class="question-number notranslate"> 6<span class="question-dot">.</span>
</span>
<span class="user-generated notranslate
"> Given the disruptions / risks outlined above, what would be the most effective actions you could take today to counter or pre-empt their impact?</span>
<div id="new-commenting-icon_189437940" data-survey-id="413245382" data-question-id="189437940" data-language-code="en" style="display: inline-block" data-sm-comment-icon="">
<div class="question-comment active content hidden new-commenting"><span class="question-comment-icon smf-icon">w</span></div>
</div>
</h4>
<div class="question-body clearfix notranslate ">
<div class="textarea-container">
<textarea aria-labelledby="question-title-189437940" id="189437940" name="189437940" class="textarea" spellcheck="true" rows="3" cols="50" data-sm-textarea="" maxlength="20000"></textarea>
</div>
</div>
</div>
</div>
</div>
</div>
<div class="question-row clearfix
">
<div data-question-type="matrix_rating" data-rq-question-type="single_choice_matrix" class="question-container
">
<div id="question-field-189438160" data-qnumber="8" data-qdispnumber="7" data-question-id="189438160" class=" question-matrix question-matrix-non-accordion qn question rating">
<h3 class="screenreader-only">Question Title</h3>
<div class=" question-fieldset question-legend">
<h4 id="question-title-189438160" class=" question-title-container ">
<span class="required-asterisk notranslate"> * </span>
<span class="question-number notranslate"> 7<span class="question-dot">.</span>
</span>
<span class="user-generated notranslate
"> How would you rate the potential of the following to disrupt the GBS/SSO model (on a scale of 1-5, where 1 = no disruption and 5 = significant disruption)?</span>
<div id="new-commenting-icon_189438160" data-survey-id="413245382" data-question-id="189438160" data-language-code="en" style="display: inline-block" data-sm-comment-icon="">
<div class="question-comment active content hidden new-commenting"><span class="question-comment-icon smf-icon">w</span></div>
</div>
</h4>
<div class="question-body clearfix notranslate ">
<table class="question-matrix-table table-reset reflow" cellspacing="0">
<thead>
<tr>
<td style="width:20%;"> </td>
<td style="width:16.0%;" class="matrix-col-label question-body-font-theme user-generated"> 1-no disruption </td>
<td style="width:16.0%;" class="matrix-col-label question-body-font-theme user-generated"> 2-slight disruption </td>
<td style="width:16.0%;" class="matrix-col-label question-body-font-theme user-generated"> 3-some disruption </td>
<td style="width:16.0%;" class="matrix-col-label question-body-font-theme user-generated"> 4-much disruption </td>
<td style="width:16.0%;" class="matrix-col-label question-body-font-theme user-generated"> 5-significant disruption </td>
</tr>
</thead>
<tbody>
<tr data-radio-button-group="" row="0" class="question-matrix-row-even question-matrix-row-last">
<td class="matrix-row-label-cell">
<span class="matrix-row-label question-body-font-theme user-generated"> Volatile events like war in markets linked to your operations </span>
</td>
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369645726_1369645731" aria-labelledby="189438160_1369645726_1369645731_label" name="189438160_1369645726" type="radio" role="radio" class="radio-button-input " value="1369645731" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369645726_1369645731_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369645726_1369645731">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Volatile events like war in markets linked to your operations</span> 1-no disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369645726_1369645732" aria-labelledby="189438160_1369645726_1369645732_label" name="189438160_1369645726" type="radio" role="radio" class="radio-button-input " value="1369645732" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369645726_1369645732_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369645726_1369645732">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Volatile events like war in markets linked to your operations</span> 2-slight disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369645726_1369645733" aria-labelledby="189438160_1369645726_1369645733_label" name="189438160_1369645726" type="radio" role="radio" class="radio-button-input " value="1369645733" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369645726_1369645733_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369645726_1369645733">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Volatile events like war in markets linked to your operations</span> 3-some disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="3">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369645726_1369645734" aria-labelledby="189438160_1369645726_1369645734_label" name="189438160_1369645726" type="radio" role="radio" class="radio-button-input " value="1369645734" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369645726_1369645734_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369645726_1369645734">
<span data-position="3" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Volatile events like war in markets linked to your operations</span> 4-much disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="4">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369645726_1369645735" aria-labelledby="189438160_1369645726_1369645735_label" name="189438160_1369645726" type="radio" role="radio" class="radio-button-input " value="1369645735" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369645726_1369645735_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369645726_1369645735">
<span data-position="4" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Volatile events like war in markets linked to your operations</span> 5-significant disruption </span>
</label>
</div>
</td>
</tr>
<tr data-radio-button-group="" row="1" class="question-matrix-row-odd question-matrix-row-last">
<td class="matrix-row-label-cell">
<span class="matrix-row-label question-body-font-theme user-generated"> Workforce expectations regarding the workplace (e.g., remote working) </span>
</td>
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369645727_1369645731" aria-labelledby="189438160_1369645727_1369645731_label" name="189438160_1369645727" type="radio" role="radio" class="radio-button-input " value="1369645731" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369645727_1369645731_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369645727_1369645731">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Workforce expectations regarding the workplace (e.g., remote working)</span> 1-no disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369645727_1369645732" aria-labelledby="189438160_1369645727_1369645732_label" name="189438160_1369645727" type="radio" role="radio" class="radio-button-input " value="1369645732" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369645727_1369645732_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369645727_1369645732">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Workforce expectations regarding the workplace (e.g., remote working)</span> 2-slight disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369645727_1369645733" aria-labelledby="189438160_1369645727_1369645733_label" name="189438160_1369645727" type="radio" role="radio" class="radio-button-input " value="1369645733" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369645727_1369645733_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369645727_1369645733">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Workforce expectations regarding the workplace (e.g., remote working)</span> 3-some disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="3">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369645727_1369645734" aria-labelledby="189438160_1369645727_1369645734_label" name="189438160_1369645727" type="radio" role="radio" class="radio-button-input " value="1369645734" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369645727_1369645734_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369645727_1369645734">
<span data-position="3" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Workforce expectations regarding the workplace (e.g., remote working)</span> 4-much disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="4">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369645727_1369645735" aria-labelledby="189438160_1369645727_1369645735_label" name="189438160_1369645727" type="radio" role="radio" class="radio-button-input " value="1369645735" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369645727_1369645735_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369645727_1369645735">
<span data-position="4" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Workforce expectations regarding the workplace (e.g., remote working)</span> 5-significant disruption </span>
</label>
</div>
</td>
</tr>
<tr data-radio-button-group="" row="2" class="question-matrix-row-even question-matrix-row-last">
<td class="matrix-row-label-cell">
<span class="matrix-row-label question-body-font-theme user-generated"> High attrition levels as employees feel less loyalty to a company </span>
</td>
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369645728_1369645731" aria-labelledby="189438160_1369645728_1369645731_label" name="189438160_1369645728" type="radio" role="radio" class="radio-button-input " value="1369645731" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369645728_1369645731_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369645728_1369645731">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">High attrition levels as employees feel less loyalty to a company</span> 1-no disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369645728_1369645732" aria-labelledby="189438160_1369645728_1369645732_label" name="189438160_1369645728" type="radio" role="radio" class="radio-button-input " value="1369645732" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369645728_1369645732_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369645728_1369645732">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">High attrition levels as employees feel less loyalty to a company</span> 2-slight disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369645728_1369645733" aria-labelledby="189438160_1369645728_1369645733_label" name="189438160_1369645728" type="radio" role="radio" class="radio-button-input " value="1369645733" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369645728_1369645733_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369645728_1369645733">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">High attrition levels as employees feel less loyalty to a company</span> 3-some disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="3">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369645728_1369645734" aria-labelledby="189438160_1369645728_1369645734_label" name="189438160_1369645728" type="radio" role="radio" class="radio-button-input " value="1369645734" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369645728_1369645734_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369645728_1369645734">
<span data-position="3" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">High attrition levels as employees feel less loyalty to a company</span> 4-much disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="4">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369645728_1369645735" aria-labelledby="189438160_1369645728_1369645735_label" name="189438160_1369645728" type="radio" role="radio" class="radio-button-input " value="1369645735" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369645728_1369645735_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369645728_1369645735">
<span data-position="4" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">High attrition levels as employees feel less loyalty to a company</span> 5-significant disruption </span>
</label>
</div>
</td>
</tr>
<tr data-radio-button-group="" row="3" class="question-matrix-row-odd question-matrix-row-last">
<td class="matrix-row-label-cell">
<span class="matrix-row-label question-body-font-theme user-generated"> Accelerating pace of technology innovation / inability to keep up </span>
</td>
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369645729_1369645731" aria-labelledby="189438160_1369645729_1369645731_label" name="189438160_1369645729" type="radio" role="radio" class="radio-button-input " value="1369645731" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369645729_1369645731_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369645729_1369645731">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Accelerating pace of technology innovation / inability to keep up</span> 1-no disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369645729_1369645732" aria-labelledby="189438160_1369645729_1369645732_label" name="189438160_1369645729" type="radio" role="radio" class="radio-button-input " value="1369645732" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369645729_1369645732_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369645729_1369645732">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Accelerating pace of technology innovation / inability to keep up</span> 2-slight disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369645729_1369645733" aria-labelledby="189438160_1369645729_1369645733_label" name="189438160_1369645729" type="radio" role="radio" class="radio-button-input " value="1369645733" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369645729_1369645733_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369645729_1369645733">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Accelerating pace of technology innovation / inability to keep up</span> 3-some disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="3">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369645729_1369645734" aria-labelledby="189438160_1369645729_1369645734_label" name="189438160_1369645729" type="radio" role="radio" class="radio-button-input " value="1369645734" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369645729_1369645734_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369645729_1369645734">
<span data-position="3" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Accelerating pace of technology innovation / inability to keep up</span> 4-much disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="4">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369645729_1369645735" aria-labelledby="189438160_1369645729_1369645735_label" name="189438160_1369645729" type="radio" role="radio" class="radio-button-input " value="1369645735" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369645729_1369645735_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369645729_1369645735">
<span data-position="4" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Accelerating pace of technology innovation / inability to keep up</span> 5-significant disruption </span>
</label>
</div>
</td>
</tr>
<tr data-radio-button-group="" row="4" class="question-matrix-row-even question-matrix-row-last">
<td class="matrix-row-label-cell">
<span class="matrix-row-label question-body-font-theme user-generated"> Expectations of your corporate board (could be in any area, e.g. in achieving environmental targets for operations) </span>
</td>
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369645730_1369645731" aria-labelledby="189438160_1369645730_1369645731_label" name="189438160_1369645730" type="radio" role="radio" class="radio-button-input " value="1369645731" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369645730_1369645731_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369645730_1369645731">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Expectations of your corporate board (could be in any area, e.g. in achieving environmental targets for operations)</span> 1-no disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369645730_1369645732" aria-labelledby="189438160_1369645730_1369645732_label" name="189438160_1369645730" type="radio" role="radio" class="radio-button-input " value="1369645732" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369645730_1369645732_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369645730_1369645732">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Expectations of your corporate board (could be in any area, e.g. in achieving environmental targets for operations)</span> 2-slight disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369645730_1369645733" aria-labelledby="189438160_1369645730_1369645733_label" name="189438160_1369645730" type="radio" role="radio" class="radio-button-input " value="1369645733" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369645730_1369645733_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369645730_1369645733">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Expectations of your corporate board (could be in any area, e.g. in achieving environmental targets for operations)</span> 3-some disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="3">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369645730_1369645734" aria-labelledby="189438160_1369645730_1369645734_label" name="189438160_1369645730" type="radio" role="radio" class="radio-button-input " value="1369645734" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369645730_1369645734_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369645730_1369645734">
<span data-position="3" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Expectations of your corporate board (could be in any area, e.g. in achieving environmental targets for operations)</span> 4-much disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="4">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369645730_1369645735" aria-labelledby="189438160_1369645730_1369645735_label" name="189438160_1369645730" type="radio" role="radio" class="radio-button-input " value="1369645735" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369645730_1369645735_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369645730_1369645735">
<span data-position="4" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Expectations of your corporate board (could be in any area, e.g. in achieving environmental targets for operations)</span> 5-significant disruption </span>
</label>
</div>
</td>
</tr>
<tr data-radio-button-group="" row="5" class="question-matrix-row-odd question-matrix-row-last">
<td class="matrix-row-label-cell">
<span class="matrix-row-label question-body-font-theme user-generated"> Climate change / volatile weather patterns </span>
</td>
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369647629_1369645731" aria-labelledby="189438160_1369647629_1369645731_label" name="189438160_1369647629" type="radio" role="radio" class="radio-button-input " value="1369645731" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369647629_1369645731_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369647629_1369645731">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Climate change / volatile weather patterns</span> 1-no disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369647629_1369645732" aria-labelledby="189438160_1369647629_1369645732_label" name="189438160_1369647629" type="radio" role="radio" class="radio-button-input " value="1369645732" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369647629_1369645732_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369647629_1369645732">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Climate change / volatile weather patterns</span> 2-slight disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369647629_1369645733" aria-labelledby="189438160_1369647629_1369645733_label" name="189438160_1369647629" type="radio" role="radio" class="radio-button-input " value="1369645733" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369647629_1369645733_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369647629_1369645733">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Climate change / volatile weather patterns</span> 3-some disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="3">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369647629_1369645734" aria-labelledby="189438160_1369647629_1369645734_label" name="189438160_1369647629" type="radio" role="radio" class="radio-button-input " value="1369645734" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369647629_1369645734_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369647629_1369645734">
<span data-position="3" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Climate change / volatile weather patterns</span> 4-much disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="4">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369647629_1369645735" aria-labelledby="189438160_1369647629_1369645735_label" name="189438160_1369647629" type="radio" role="radio" class="radio-button-input " value="1369645735" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369647629_1369645735_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369647629_1369645735">
<span data-position="4" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Climate change / volatile weather patterns</span> 5-significant disruption </span>
</label>
</div>
</td>
</tr>
<tr data-radio-button-group="" row="6" class="question-matrix-row-even question-matrix-row-last">
<td class="matrix-row-label-cell">
<span class="matrix-row-label question-body-font-theme user-generated"> Volatile / unpredictable business cycles </span>
</td>
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369647630_1369645731" aria-labelledby="189438160_1369647630_1369645731_label" name="189438160_1369647630" type="radio" role="radio" class="radio-button-input " value="1369645731" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369647630_1369645731_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369647630_1369645731">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Volatile / unpredictable business cycles</span> 1-no disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369647630_1369645732" aria-labelledby="189438160_1369647630_1369645732_label" name="189438160_1369647630" type="radio" role="radio" class="radio-button-input " value="1369645732" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369647630_1369645732_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369647630_1369645732">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Volatile / unpredictable business cycles</span> 2-slight disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369647630_1369645733" aria-labelledby="189438160_1369647630_1369645733_label" name="189438160_1369647630" type="radio" role="radio" class="radio-button-input " value="1369645733" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369647630_1369645733_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369647630_1369645733">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Volatile / unpredictable business cycles</span> 3-some disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="3">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369647630_1369645734" aria-labelledby="189438160_1369647630_1369645734_label" name="189438160_1369647630" type="radio" role="radio" class="radio-button-input " value="1369645734" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369647630_1369645734_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369647630_1369645734">
<span data-position="3" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Volatile / unpredictable business cycles</span> 4-much disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="4">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369647630_1369645735" aria-labelledby="189438160_1369647630_1369645735_label" name="189438160_1369647630" type="radio" role="radio" class="radio-button-input " value="1369645735" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369647630_1369645735_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369647630_1369645735">
<span data-position="4" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Volatile / unpredictable business cycles</span> 5-significant disruption </span>
</label>
</div>
</td>
</tr>
<tr data-radio-button-group="" row="7" class="question-matrix-row-odd question-matrix-row-last">
<td class="matrix-row-label-cell">
<span class="matrix-row-label question-body-font-theme user-generated"> "Digital" advantage of your competition (i.e., the competition adopting digital models faster than you) </span>
</td>
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369647631_1369645731" aria-labelledby="189438160_1369647631_1369645731_label" name="189438160_1369647631" type="radio" role="radio" class="radio-button-input " value="1369645731" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369647631_1369645731_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369647631_1369645731">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">"Digital" advantage of your competition (i.e., the competition adopting digital models faster than you)</span> 1-no disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369647631_1369645732" aria-labelledby="189438160_1369647631_1369645732_label" name="189438160_1369647631" type="radio" role="radio" class="radio-button-input " value="1369645732" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369647631_1369645732_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369647631_1369645732">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">"Digital" advantage of your competition (i.e., the competition adopting digital models faster than you)</span> 2-slight disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369647631_1369645733" aria-labelledby="189438160_1369647631_1369645733_label" name="189438160_1369647631" type="radio" role="radio" class="radio-button-input " value="1369645733" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369647631_1369645733_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369647631_1369645733">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">"Digital" advantage of your competition (i.e., the competition adopting digital models faster than you)</span> 3-some disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="3">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369647631_1369645734" aria-labelledby="189438160_1369647631_1369645734_label" name="189438160_1369647631" type="radio" role="radio" class="radio-button-input " value="1369645734" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369647631_1369645734_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369647631_1369645734">
<span data-position="3" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">"Digital" advantage of your competition (i.e., the competition adopting digital models faster than you)</span> 4-much disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="4">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369647631_1369645735" aria-labelledby="189438160_1369647631_1369645735_label" name="189438160_1369647631" type="radio" role="radio" class="radio-button-input " value="1369645735" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369647631_1369645735_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369647631_1369645735">
<span data-position="4" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">"Digital" advantage of your competition (i.e., the competition adopting digital models faster than you)</span> 5-significant disruption </span>
</label>
</div>
</td>
</tr>
<tr data-radio-button-group="" row="8" class="question-matrix-row-even question-matrix-row-last">
<td class="matrix-row-label-cell">
<span class="matrix-row-label question-body-font-theme user-generated"> Challenge in finding talent (in terms of numbers) </span>
</td>
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369648128_1369645731" aria-labelledby="189438160_1369648128_1369645731_label" name="189438160_1369648128" type="radio" role="radio" class="radio-button-input " value="1369645731" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369648128_1369645731_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369648128_1369645731">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Challenge in finding talent (in terms of numbers)</span> 1-no disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369648128_1369645732" aria-labelledby="189438160_1369648128_1369645732_label" name="189438160_1369648128" type="radio" role="radio" class="radio-button-input " value="1369645732" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369648128_1369645732_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369648128_1369645732">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Challenge in finding talent (in terms of numbers)</span> 2-slight disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369648128_1369645733" aria-labelledby="189438160_1369648128_1369645733_label" name="189438160_1369648128" type="radio" role="radio" class="radio-button-input " value="1369645733" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369648128_1369645733_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369648128_1369645733">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Challenge in finding talent (in terms of numbers)</span> 3-some disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="3">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369648128_1369645734" aria-labelledby="189438160_1369648128_1369645734_label" name="189438160_1369648128" type="radio" role="radio" class="radio-button-input " value="1369645734" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369648128_1369645734_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369648128_1369645734">
<span data-position="3" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Challenge in finding talent (in terms of numbers)</span> 4-much disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="4">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369648128_1369645735" aria-labelledby="189438160_1369648128_1369645735_label" name="189438160_1369648128" type="radio" role="radio" class="radio-button-input " value="1369645735" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369648128_1369645735_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369648128_1369645735">
<span data-position="4" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Challenge in finding talent (in terms of numbers)</span> 5-significant disruption </span>
</label>
</div>
</td>
</tr>
<tr data-radio-button-group="" row="9" class="question-matrix-row-odd question-matrix-row-last">
<td class="matrix-row-label-cell">
<span class="matrix-row-label question-body-font-theme user-generated"> Challenge in finding the skills needed in future (even if we don't yet know what these are) </span>
</td>
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369648129_1369645731" aria-labelledby="189438160_1369648129_1369645731_label" name="189438160_1369648129" type="radio" role="radio" class="radio-button-input " value="1369645731" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369648129_1369645731_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369648129_1369645731">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Challenge in finding the skills needed in future (even if we don't yet know what these are)</span> 1-no disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369648129_1369645732" aria-labelledby="189438160_1369648129_1369645732_label" name="189438160_1369648129" type="radio" role="radio" class="radio-button-input " value="1369645732" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369648129_1369645732_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369648129_1369645732">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Challenge in finding the skills needed in future (even if we don't yet know what these are)</span> 2-slight disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369648129_1369645733" aria-labelledby="189438160_1369648129_1369645733_label" name="189438160_1369648129" type="radio" role="radio" class="radio-button-input " value="1369645733" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369648129_1369645733_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369648129_1369645733">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Challenge in finding the skills needed in future (even if we don't yet know what these are)</span> 3-some disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="3">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369648129_1369645734" aria-labelledby="189438160_1369648129_1369645734_label" name="189438160_1369648129" type="radio" role="radio" class="radio-button-input " value="1369645734" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369648129_1369645734_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369648129_1369645734">
<span data-position="3" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Challenge in finding the skills needed in future (even if we don't yet know what these are)</span> 4-much disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="4">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369648129_1369645735" aria-labelledby="189438160_1369648129_1369645735_label" name="189438160_1369648129" type="radio" role="radio" class="radio-button-input " value="1369645735" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369648129_1369645735_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369648129_1369645735">
<span data-position="4" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Challenge in finding the skills needed in future (even if we don't yet know what these are)</span> 5-significant disruption </span>
</label>
</div>
</td>
</tr>
<tr data-radio-button-group="" row="10" class="question-matrix-row-even question-matrix-row-last">
<td class="matrix-row-label-cell">
<span class="matrix-row-label question-body-font-theme user-generated"> Aggressive profit expectations of shareholders / lending institutions </span>
</td>
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369648535_1369645731" aria-labelledby="189438160_1369648535_1369645731_label" name="189438160_1369648535" type="radio" role="radio" class="radio-button-input " value="1369645731" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369648535_1369645731_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369648535_1369645731">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Aggressive profit expectations of shareholders / lending institutions</span> 1-no disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369648535_1369645732" aria-labelledby="189438160_1369648535_1369645732_label" name="189438160_1369648535" type="radio" role="radio" class="radio-button-input " value="1369645732" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369648535_1369645732_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369648535_1369645732">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Aggressive profit expectations of shareholders / lending institutions</span> 2-slight disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369648535_1369645733" aria-labelledby="189438160_1369648535_1369645733_label" name="189438160_1369648535" type="radio" role="radio" class="radio-button-input " value="1369645733" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369648535_1369645733_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369648535_1369645733">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Aggressive profit expectations of shareholders / lending institutions</span> 3-some disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="3">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369648535_1369645734" aria-labelledby="189438160_1369648535_1369645734_label" name="189438160_1369648535" type="radio" role="radio" class="radio-button-input " value="1369645734" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369648535_1369645734_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369648535_1369645734">
<span data-position="3" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Aggressive profit expectations of shareholders / lending institutions</span> 4-much disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="4">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369648535_1369645735" aria-labelledby="189438160_1369648535_1369645735_label" name="189438160_1369648535" type="radio" role="radio" class="radio-button-input " value="1369645735" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369648535_1369645735_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369648535_1369645735">
<span data-position="4" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Aggressive profit expectations of shareholders / lending institutions</span> 5-significant disruption </span>
</label>
</div>
</td>
</tr>
<tr data-radio-button-group="" row="11" class="question-matrix-row-odd question-matrix-row-last">
<td class="matrix-row-label-cell">
<span class="matrix-row-label question-body-font-theme user-generated"> Supply chain issues </span>
</td>
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369650146_1369645731" aria-labelledby="189438160_1369650146_1369645731_label" name="189438160_1369650146" type="radio" role="radio" class="radio-button-input " value="1369645731" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369650146_1369645731_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369650146_1369645731">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Supply chain issues</span> 1-no disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369650146_1369645732" aria-labelledby="189438160_1369650146_1369645732_label" name="189438160_1369650146" type="radio" role="radio" class="radio-button-input " value="1369645732" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369650146_1369645732_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369650146_1369645732">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Supply chain issues</span> 2-slight disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369650146_1369645733" aria-labelledby="189438160_1369650146_1369645733_label" name="189438160_1369650146" type="radio" role="radio" class="radio-button-input " value="1369645733" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369650146_1369645733_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369650146_1369645733">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Supply chain issues</span> 3-some disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="3">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369650146_1369645734" aria-labelledby="189438160_1369650146_1369645734_label" name="189438160_1369650146" type="radio" role="radio" class="radio-button-input " value="1369645734" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369650146_1369645734_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369650146_1369645734">
<span data-position="3" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Supply chain issues</span> 4-much disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="4">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369650146_1369645735" aria-labelledby="189438160_1369650146_1369645735_label" name="189438160_1369650146" type="radio" role="radio" class="radio-button-input " value="1369645735" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369650146_1369645735_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369650146_1369645735">
<span data-position="4" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Supply chain issues</span> 5-significant disruption </span>
</label>
</div>
</td>
</tr>
<tr data-radio-button-group="" row="12" class="question-matrix-row-even question-matrix-row-last">
<td class="matrix-row-label-cell">
<span class="matrix-row-label question-body-font-theme user-generated"> Cybersecurity / Risk </span>
</td>
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369650603_1369645731" aria-labelledby="189438160_1369650603_1369645731_label" name="189438160_1369650603" type="radio" role="radio" class="radio-button-input " value="1369645731" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369650603_1369645731_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369650603_1369645731">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Cybersecurity / Risk</span> 1-no disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369650603_1369645732" aria-labelledby="189438160_1369650603_1369645732_label" name="189438160_1369650603" type="radio" role="radio" class="radio-button-input " value="1369645732" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369650603_1369645732_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369650603_1369645732">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Cybersecurity / Risk</span> 2-slight disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369650603_1369645733" aria-labelledby="189438160_1369650603_1369645733_label" name="189438160_1369650603" type="radio" role="radio" class="radio-button-input " value="1369645733" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369650603_1369645733_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369650603_1369645733">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Cybersecurity / Risk</span> 3-some disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="3">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369650603_1369645734" aria-labelledby="189438160_1369650603_1369645734_label" name="189438160_1369650603" type="radio" role="radio" class="radio-button-input " value="1369645734" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369650603_1369645734_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369650603_1369645734">
<span data-position="3" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Cybersecurity / Risk</span> 4-much disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="4">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369650603_1369645735" aria-labelledby="189438160_1369650603_1369645735_label" name="189438160_1369650603" type="radio" role="radio" class="radio-button-input " value="1369645735" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369650603_1369645735_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369650603_1369645735">
<span data-position="4" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Cybersecurity / Risk</span> 5-significant disruption </span>
</label>
</div>
</td>
</tr>
<tr data-radio-button-group="" row="13" class="question-matrix-row-odd question-matrix-row-last">
<td class="matrix-row-label-cell">
<span class="matrix-row-label question-body-font-theme user-generated"> Expectations around sustainability (market, board, shareholders) </span>
</td>
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369650838_1369645731" aria-labelledby="189438160_1369650838_1369645731_label" name="189438160_1369650838" type="radio" role="radio" class="radio-button-input " value="1369645731" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369650838_1369645731_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369650838_1369645731">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Expectations around sustainability (market, board, shareholders)</span> 1-no disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369650838_1369645732" aria-labelledby="189438160_1369650838_1369645732_label" name="189438160_1369650838" type="radio" role="radio" class="radio-button-input " value="1369645732" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369650838_1369645732_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369650838_1369645732">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Expectations around sustainability (market, board, shareholders)</span> 2-slight disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369650838_1369645733" aria-labelledby="189438160_1369650838_1369645733_label" name="189438160_1369650838" type="radio" role="radio" class="radio-button-input " value="1369645733" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369650838_1369645733_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369650838_1369645733">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Expectations around sustainability (market, board, shareholders)</span> 3-some disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="3">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369650838_1369645734" aria-labelledby="189438160_1369650838_1369645734_label" name="189438160_1369650838" type="radio" role="radio" class="radio-button-input " value="1369645734" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369650838_1369645734_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369650838_1369645734">
<span data-position="3" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Expectations around sustainability (market, board, shareholders)</span> 4-much disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="4">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369650838_1369645735" aria-labelledby="189438160_1369650838_1369645735_label" name="189438160_1369650838" type="radio" role="radio" class="radio-button-input " value="1369645735" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369650838_1369645735_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369650838_1369645735">
<span data-position="4" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Expectations around sustainability (market, board, shareholders)</span> 5-significant disruption </span>
</label>
</div>
</td>
</tr>
<tr data-radio-button-group="" row="14" class="question-matrix-row-even question-matrix-row-last">
<td class="matrix-row-label-cell">
<span class="matrix-row-label question-body-font-theme user-generated"> Expectations around environmental issues </span>
</td>
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369651188_1369645731" aria-labelledby="189438160_1369651188_1369645731_label" name="189438160_1369651188" type="radio" role="radio" class="radio-button-input " value="1369645731" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369651188_1369645731_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369651188_1369645731">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Expectations around environmental issues</span> 1-no disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369651188_1369645732" aria-labelledby="189438160_1369651188_1369645732_label" name="189438160_1369651188" type="radio" role="radio" class="radio-button-input " value="1369645732" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369651188_1369645732_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369651188_1369645732">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Expectations around environmental issues</span> 2-slight disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369651188_1369645733" aria-labelledby="189438160_1369651188_1369645733_label" name="189438160_1369651188" type="radio" role="radio" class="radio-button-input " value="1369645733" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369651188_1369645733_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369651188_1369645733">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Expectations around environmental issues</span> 3-some disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="3">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369651188_1369645734" aria-labelledby="189438160_1369651188_1369645734_label" name="189438160_1369651188" type="radio" role="radio" class="radio-button-input " value="1369645734" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369651188_1369645734_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369651188_1369645734">
<span data-position="3" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Expectations around environmental issues</span> 4-much disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="4">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369651188_1369645735" aria-labelledby="189438160_1369651188_1369645735_label" name="189438160_1369651188" type="radio" role="radio" class="radio-button-input " value="1369645735" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369651188_1369645735_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369651188_1369645735">
<span data-position="4" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Expectations around environmental issues</span> 5-significant disruption </span>
</label>
</div>
</td>
</tr>
<tr data-radio-button-group="" row="15" class="question-matrix-row-odd question-matrix-row-last">
<td class="matrix-row-label-cell">
<span class="matrix-row-label question-body-font-theme user-generated"> Social pressures / issues emerging (e.g. gender, diversity, culture, authenticity of brand) </span>
</td>
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369651189_1369645731" aria-labelledby="189438160_1369651189_1369645731_label" name="189438160_1369651189" type="radio" role="radio" class="radio-button-input " value="1369645731" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369651189_1369645731_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369651189_1369645731">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Social pressures / issues emerging (e.g. gender, diversity, culture, authenticity of brand)</span> 1-no disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369651189_1369645732" aria-labelledby="189438160_1369651189_1369645732_label" name="189438160_1369651189" type="radio" role="radio" class="radio-button-input " value="1369645732" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369651189_1369645732_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369651189_1369645732">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Social pressures / issues emerging (e.g. gender, diversity, culture, authenticity of brand)</span> 2-slight disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369651189_1369645733" aria-labelledby="189438160_1369651189_1369645733_label" name="189438160_1369651189" type="radio" role="radio" class="radio-button-input " value="1369645733" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369651189_1369645733_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369651189_1369645733">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Social pressures / issues emerging (e.g. gender, diversity, culture, authenticity of brand)</span> 3-some disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="3">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369651189_1369645734" aria-labelledby="189438160_1369651189_1369645734_label" name="189438160_1369651189" type="radio" role="radio" class="radio-button-input " value="1369645734" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369651189_1369645734_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369651189_1369645734">
<span data-position="3" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Social pressures / issues emerging (e.g. gender, diversity, culture, authenticity of brand)</span> 4-much disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="4">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369651189_1369645735" aria-labelledby="189438160_1369651189_1369645735_label" name="189438160_1369651189" type="radio" role="radio" class="radio-button-input " value="1369645735" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369651189_1369645735_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369651189_1369645735">
<span data-position="4" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Social pressures / issues emerging (e.g. gender, diversity, culture, authenticity of brand)</span> 5-significant disruption </span>
</label>
</div>
</td>
</tr>
<tr data-radio-button-group="" row="16" class="question-matrix-row-even question-matrix-row-last">
<td class="matrix-row-label-cell">
<span class="matrix-row-label question-body-font-theme user-generated"> Political issues (e.g., elections, party platform, political pressures) </span>
</td>
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369651190_1369645731" aria-labelledby="189438160_1369651190_1369645731_label" name="189438160_1369651190" type="radio" role="radio" class="radio-button-input " value="1369645731" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369651190_1369645731_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369651190_1369645731">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Political issues (e.g., elections, party platform, political pressures)</span> 1-no disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369651190_1369645732" aria-labelledby="189438160_1369651190_1369645732_label" name="189438160_1369651190" type="radio" role="radio" class="radio-button-input " value="1369645732" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369651190_1369645732_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369651190_1369645732">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Political issues (e.g., elections, party platform, political pressures)</span> 2-slight disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369651190_1369645733" aria-labelledby="189438160_1369651190_1369645733_label" name="189438160_1369651190" type="radio" role="radio" class="radio-button-input " value="1369645733" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369651190_1369645733_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369651190_1369645733">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Political issues (e.g., elections, party platform, political pressures)</span> 3-some disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="3">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369651190_1369645734" aria-labelledby="189438160_1369651190_1369645734_label" name="189438160_1369651190" type="radio" role="radio" class="radio-button-input " value="1369645734" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369651190_1369645734_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369651190_1369645734">
<span data-position="3" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Political issues (e.g., elections, party platform, political pressures)</span> 4-much disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="4">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369651190_1369645735" aria-labelledby="189438160_1369651190_1369645735_label" name="189438160_1369651190" type="radio" role="radio" class="radio-button-input " value="1369645735" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369651190_1369645735_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369651190_1369645735">
<span data-position="4" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Political issues (e.g., elections, party platform, political pressures)</span> 5-significant disruption </span>
</label>
</div>
</td>
</tr>
<tr data-radio-button-group="" row="17" class="question-matrix-row-odd question-matrix-row-last">
<td class="matrix-row-label-cell">
<span class="matrix-row-label question-body-font-theme user-generated"> Workforce anxiety / Wellness issues </span>
</td>
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369651798_1369645731" aria-labelledby="189438160_1369651798_1369645731_label" name="189438160_1369651798" type="radio" role="radio" class="radio-button-input " value="1369645731" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369651798_1369645731_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369651798_1369645731">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Workforce anxiety / Wellness issues</span> 1-no disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369651798_1369645732" aria-labelledby="189438160_1369651798_1369645732_label" name="189438160_1369651798" type="radio" role="radio" class="radio-button-input " value="1369645732" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369651798_1369645732_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369651798_1369645732">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Workforce anxiety / Wellness issues</span> 2-slight disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369651798_1369645733" aria-labelledby="189438160_1369651798_1369645733_label" name="189438160_1369651798" type="radio" role="radio" class="radio-button-input " value="1369645733" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369651798_1369645733_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369651798_1369645733">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Workforce anxiety / Wellness issues</span> 3-some disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="3">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369651798_1369645734" aria-labelledby="189438160_1369651798_1369645734_label" name="189438160_1369651798" type="radio" role="radio" class="radio-button-input " value="1369645734" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369651798_1369645734_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369651798_1369645734">
<span data-position="3" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Workforce anxiety / Wellness issues</span> 4-much disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="4">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369651798_1369645735" aria-labelledby="189438160_1369651798_1369645735_label" name="189438160_1369651798" type="radio" role="radio" class="radio-button-input " value="1369645735" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369651798_1369645735_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369651798_1369645735">
<span data-position="4" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Workforce anxiety / Wellness issues</span> 5-significant disruption </span>
</label>
</div>
</td>
</tr>
<tr data-radio-button-group="" row="18" class="question-matrix-row-even question-matrix-row-last">
<td class="matrix-row-label-cell">
<span class="matrix-row-label question-body-font-theme user-generated"> Cost of capital / funding </span>
</td>
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369651861_1369645731" aria-labelledby="189438160_1369651861_1369645731_label" name="189438160_1369651861" type="radio" role="radio" class="radio-button-input " value="1369645731" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369651861_1369645731_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369651861_1369645731">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Cost of capital / funding</span> 1-no disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369651861_1369645732" aria-labelledby="189438160_1369651861_1369645732_label" name="189438160_1369651861" type="radio" role="radio" class="radio-button-input " value="1369645732" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369651861_1369645732_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369651861_1369645732">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Cost of capital / funding</span> 2-slight disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369651861_1369645733" aria-labelledby="189438160_1369651861_1369645733_label" name="189438160_1369651861" type="radio" role="radio" class="radio-button-input " value="1369645733" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369651861_1369645733_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369651861_1369645733">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Cost of capital / funding</span> 3-some disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="3">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369651861_1369645734" aria-labelledby="189438160_1369651861_1369645734_label" name="189438160_1369651861" type="radio" role="radio" class="radio-button-input " value="1369645734" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369651861_1369645734_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369651861_1369645734">
<span data-position="3" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Cost of capital / funding</span> 4-much disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="4">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369651861_1369645735" aria-labelledby="189438160_1369651861_1369645735_label" name="189438160_1369651861" type="radio" role="radio" class="radio-button-input " value="1369645735" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369651861_1369645735_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369651861_1369645735">
<span data-position="4" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Cost of capital / funding</span> 5-significant disruption </span>
</label>
</div>
</td>
</tr>
<tr data-radio-button-group="" row="19" class="question-matrix-row-odd question-matrix-row-last">
<td class="matrix-row-label-cell">
<span class="matrix-row-label question-body-font-theme user-generated"> Regulatory pressure (by industry as well as finance/governance agencies) </span>
</td>
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369654019_1369645731" aria-labelledby="189438160_1369654019_1369645731_label" name="189438160_1369654019" type="radio" role="radio" class="radio-button-input " value="1369645731" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369654019_1369645731_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369654019_1369645731">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Regulatory pressure (by industry as well as finance/governance agencies)</span> 1-no disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369654019_1369645732" aria-labelledby="189438160_1369654019_1369645732_label" name="189438160_1369654019" type="radio" role="radio" class="radio-button-input " value="1369645732" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369654019_1369645732_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369654019_1369645732">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Regulatory pressure (by industry as well as finance/governance agencies)</span> 2-slight disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369654019_1369645733" aria-labelledby="189438160_1369654019_1369645733_label" name="189438160_1369654019" type="radio" role="radio" class="radio-button-input " value="1369645733" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369654019_1369645733_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369654019_1369645733">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Regulatory pressure (by industry as well as finance/governance agencies)</span> 3-some disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="3">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369654019_1369645734" aria-labelledby="189438160_1369654019_1369645734_label" name="189438160_1369654019" type="radio" role="radio" class="radio-button-input " value="1369645734" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369654019_1369645734_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369654019_1369645734">
<span data-position="3" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Regulatory pressure (by industry as well as finance/governance agencies)</span> 4-much disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="4">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369654019_1369645735" aria-labelledby="189438160_1369654019_1369645735_label" name="189438160_1369654019" type="radio" role="radio" class="radio-button-input " value="1369645735" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369654019_1369645735_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369654019_1369645735">
<span data-position="4" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Regulatory pressure (by industry as well as finance/governance agencies)</span> 5-significant disruption </span>
</label>
</div>
</td>
</tr>
<tr data-radio-button-group="" row="20" class="question-matrix-row-even question-matrix-row-last">
<td class="matrix-row-label-cell">
<span class="matrix-row-label question-body-font-theme user-generated"> Prioritizing cost and ignoring other value-drivers </span>
</td>
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369654395_1369645731" aria-labelledby="189438160_1369654395_1369645731_label" name="189438160_1369654395" type="radio" role="radio" class="radio-button-input " value="1369645731" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369654395_1369645731_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369654395_1369645731">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Prioritizing cost and ignoring other value-drivers</span> 1-no disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369654395_1369645732" aria-labelledby="189438160_1369654395_1369645732_label" name="189438160_1369654395" type="radio" role="radio" class="radio-button-input " value="1369645732" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369654395_1369645732_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369654395_1369645732">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Prioritizing cost and ignoring other value-drivers</span> 2-slight disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369654395_1369645733" aria-labelledby="189438160_1369654395_1369645733_label" name="189438160_1369654395" type="radio" role="radio" class="radio-button-input " value="1369645733" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369654395_1369645733_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369654395_1369645733">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Prioritizing cost and ignoring other value-drivers</span> 3-some disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="3">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369654395_1369645734" aria-labelledby="189438160_1369654395_1369645734_label" name="189438160_1369654395" type="radio" role="radio" class="radio-button-input " value="1369645734" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369654395_1369645734_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369654395_1369645734">
<span data-position="3" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Prioritizing cost and ignoring other value-drivers</span> 4-much disruption </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="4">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438160">
<input id="189438160_1369654395_1369645735" aria-labelledby="189438160_1369654395_1369645735_label" name="189438160_1369654395" type="radio" role="radio" class="radio-button-input " value="1369645735" aria-checked="false">
<label data-sm-radio-button-label="" id="189438160_1369654395_1369645735_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438160_1369654395_1369645735">
<span data-position="4" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Prioritizing cost and ignoring other value-drivers</span> 5-significant disruption </span>
</label>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</div>
</div>
</div>
</div>
<div class="question-row clearfix
">
<div data-question-type="open_ended_essay" data-rq-question-type="open_ended" class="question-container
">
<div id="question-field-189573916" data-qnumber="9" data-qdispnumber="8" data-question-id="189573916" class=" question-essay qn question essay">
<h3 class="screenreader-only">Question Title</h3>
<div class=" question-fieldset question-legend">
<h4 id="question-title-189573916" class=" question-title-container ">
<span class="required-asterisk notranslate"> * </span>
<span class="question-number notranslate"> 8<span class="question-dot">.</span>
</span>
<span class="user-generated notranslate
"> Please comment on your responses above (where you have a strong opinion)</span>
<div id="new-commenting-icon_189573916" data-survey-id="413245382" data-question-id="189573916" data-language-code="en" style="display: inline-block" data-sm-comment-icon="">
<div class="question-comment active content hidden new-commenting"><span class="question-comment-icon smf-icon">w</span></div>
</div>
</h4>
<div class="question-body clearfix notranslate ">
<div class="textarea-container">
<textarea aria-labelledby="question-title-189573916" id="189573916" name="189573916" class="textarea" spellcheck="true" rows="3" cols="50" data-sm-textarea="" maxlength="20000"></textarea>
</div>
</div>
</div>
</div>
</div>
</div>
<div class="question-row clearfix
">
<div data-question-type="open_ended_essay" data-rq-question-type="open_ended" class="question-container
">
<div id="question-field-189573484" data-qnumber="10" data-qdispnumber="9" data-question-id="189573484" class=" question-essay qn question essay">
<h3 class="screenreader-only">Question Title</h3>
<div class=" question-fieldset question-legend">
<h4 id="question-title-189573484" class=" question-title-container ">
<span class="required-asterisk notranslate"> * </span>
<span class="question-number notranslate"> 9<span class="question-dot">.</span>
</span>
<span class="user-generated notranslate
"> What is the most disruptive technology on your radar right now? What category does it fall into? (Please list the name/vendor)</span>
<div id="new-commenting-icon_189573484" data-survey-id="413245382" data-question-id="189573484" data-language-code="en" style="display: inline-block" data-sm-comment-icon="">
<div class="question-comment active content hidden new-commenting"><span class="question-comment-icon smf-icon">w</span></div>
</div>
</h4>
<div class="question-body clearfix notranslate ">
<div class="textarea-container">
<textarea aria-labelledby="question-title-189573484" id="189573484" name="189573484" class="textarea" spellcheck="true" rows="3" cols="50" data-sm-textarea="" maxlength="20000"></textarea>
</div>
</div>
</div>
</div>
</div>
</div>
<div class="question-row clearfix
">
<div data-question-type="open_ended_essay" data-rq-question-type="open_ended" class="question-container
">
<div id="question-field-189590153" data-qnumber="11" data-qdispnumber="10" data-question-id="189590153" class=" question-essay qn question essay">
<h3 class="screenreader-only">Question Title</h3>
<div class=" question-fieldset question-legend">
<h4 id="question-title-189590153" class=" question-title-container ">
<span class="required-asterisk notranslate"> * </span>
<span class="question-number notranslate"> 10<span class="question-dot">.</span>
</span>
<span class="user-generated notranslate
"> What NEW skills do you think GBS/SSOs need in future in order to survive and succeed?</span>
<div id="new-commenting-icon_189590153" data-survey-id="413245382" data-question-id="189590153" data-language-code="en" style="display: inline-block" data-sm-comment-icon="">
<div class="question-comment active content hidden new-commenting"><span class="question-comment-icon smf-icon">w</span></div>
</div>
</h4>
<div class="question-body clearfix notranslate ">
<div class="textarea-container">
<textarea aria-labelledby="question-title-189590153" id="189590153" name="189590153" class="textarea" spellcheck="true" rows="3" cols="50" data-sm-textarea="" maxlength="20000"></textarea>
</div>
</div>
</div>
</div>
</div>
</div>
<div class="question-row clearfix
">
<div data-question-type="single_choice_vertical" data-rq-question-type="single_choice_vertical" class="question-container
">
<div id="question-field-189438679" data-qnumber="12" data-qdispnumber="11" data-question-id="189438679" class=" question-single-choice-radio qn question vertical">
<h3 class="screenreader-only">Question Title</h3>
<fieldset class=" question-fieldset" data-radio-button-group="">
<legend class="question-legend">
<h4 id="question-title-189438679" class="
question-title-container ">
<span class="required-asterisk notranslate"> * </span>
<span class="question-number notranslate"> 11<span class="question-dot">.</span>
</span>
<span class="user-generated notranslate
"> Which regions do you believe are most threatened by disruption in the next 10 years?</span>
<div id="new-commenting-icon_189438679" data-survey-id="413245382" data-question-id="189438679" data-language-code="en" data-sm-comment-icon="" style="display: inline-block">
<div class="question-comment active content hidden new-commenting"><span class="question-comment-icon smf-icon">w</span></div>
</div>
</h4>
</legend>
<div class="question-body clearfix notranslate ">
<div class="">
<div class="answer-option-cell" data-answer-id="1369649023">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438679">
<input id="189438679_1369649023" aria-labelledby="189438679_1369649023_label" name="189438679" type="radio" role="radio" class="radio-button-input " value="1369649023" aria-checked="false">
<label data-sm-radio-button-label="" id="189438679_1369649023_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438679_1369649023">
<span class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated "> North America </span>
</label>
</div>
</div>
<div class="answer-option-cell" data-answer-id="1369649024">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438679">
<input id="189438679_1369649024" aria-labelledby="189438679_1369649024_label" name="189438679" type="radio" role="radio" class="radio-button-input " value="1369649024" aria-checked="false">
<label data-sm-radio-button-label="" id="189438679_1369649024_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438679_1369649024">
<span class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated "> Latin America </span>
</label>
</div>
</div>
<div class="answer-option-cell" data-answer-id="1369649025">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438679">
<input id="189438679_1369649025" aria-labelledby="189438679_1369649025_label" name="189438679" type="radio" role="radio" class="radio-button-input " value="1369649025" aria-checked="false">
<label data-sm-radio-button-label="" id="189438679_1369649025_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438679_1369649025">
<span class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated "> Western Europe </span>
</label>
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</div>
<div class="answer-option-cell" data-answer-id="1369649026">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438679">
<input id="189438679_1369649026" aria-labelledby="189438679_1369649026_label" name="189438679" type="radio" role="radio" class="radio-button-input " value="1369649026" aria-checked="false">
<label data-sm-radio-button-label="" id="189438679_1369649026_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438679_1369649026">
<span class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated "> Central and Eastern Europe </span>
</label>
</div>
</div>
<div class="answer-option-cell" data-answer-id="1369649027">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438679">
<input id="189438679_1369649027" aria-labelledby="189438679_1369649027_label" name="189438679" type="radio" role="radio" class="radio-button-input " value="1369649027" aria-checked="false">
<label data-sm-radio-button-label="" id="189438679_1369649027_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438679_1369649027">
<span class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated "> Asia </span>
</label>
</div>
</div>
<div class="answer-option-cell" data-answer-id="1369649028">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438679">
<input id="189438679_1369649028" aria-labelledby="189438679_1369649028_label" name="189438679" type="radio" role="radio" class="radio-button-input " value="1369649028" aria-checked="false">
<label data-sm-radio-button-label="" id="189438679_1369649028_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438679_1369649028">
<span class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated "> Australia and New Zealand </span>
</label>
</div>
</div>
</div>
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</fieldset>
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<div class="question-row clearfix
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<div data-question-type="single_choice_vertical" data-rq-question-type="single_choice_vertical" class="question-container
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<div id="question-field-189438731" data-qnumber="13" data-qdispnumber="12" data-question-id="189438731" class=" question-single-choice-radio qn question vertical">
<h3 class="screenreader-only">Question Title</h3>
<fieldset class=" question-fieldset" data-radio-button-group="">
<legend class="question-legend">
<h4 id="question-title-189438731" class="
question-title-container ">
<span class="required-asterisk notranslate"> * </span>
<span class="question-number notranslate"> 12<span class="question-dot">.</span>
</span>
<span class="user-generated notranslate
"> Do you have GBS/SSO operations in that region that would thus be disrupted?</span>
<div id="new-commenting-icon_189438731" data-survey-id="413245382" data-question-id="189438731" data-language-code="en" data-sm-comment-icon="" style="display: inline-block">
<div class="question-comment active content hidden new-commenting"><span class="question-comment-icon smf-icon">w</span></div>
</div>
</h4>
</legend>
<div class="question-body clearfix notranslate ">
<div class="">
<div class="answer-option-cell" data-answer-id="1369649273">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438731">
<input id="189438731_1369649273" aria-labelledby="189438731_1369649273_label" name="189438731" type="radio" role="radio" class="radio-button-input " value="1369649273" aria-checked="false">
<label data-sm-radio-button-label="" id="189438731_1369649273_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438731_1369649273">
<span class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated "> Yes </span>
</label>
</div>
</div>
<div class="answer-option-cell" data-answer-id="1369649274">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189438731">
<input id="189438731_1369649274" aria-labelledby="189438731_1369649274_label" name="189438731" type="radio" role="radio" class="radio-button-input " value="1369649274" aria-checked="false">
<label data-sm-radio-button-label="" id="189438731_1369649274_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189438731_1369649274">
<span class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated "> No </span>
</label>
</div>
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<div data-question-type="single_choice_vertical" data-rq-question-type="single_choice_vertical" class="question-container
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<div id="question-field-189588074" data-qnumber="14" data-qdispnumber="13" data-question-id="189588074" class=" question-single-choice-radio qn question vertical">
<h3 class="screenreader-only">Question Title</h3>
<fieldset class=" question-fieldset" data-radio-button-group="">
<legend class="question-legend">
<h4 id="question-title-189588074" class="
question-title-container ">
<span class="required-asterisk notranslate"> * </span>
<span class="question-number notranslate"> 13<span class="question-dot">.</span>
</span>
<span class="user-generated notranslate
"> Have you already taken steps to mitigate against such disruptions?</span>
<div id="new-commenting-icon_189588074" data-survey-id="413245382" data-question-id="189588074" data-language-code="en" data-sm-comment-icon="" style="display: inline-block">
<div class="question-comment active content hidden new-commenting"><span class="question-comment-icon smf-icon">w</span></div>
</div>
</h4>
</legend>
<div class="question-body clearfix notranslate ">
<div class="">
<div class="answer-option-cell" data-answer-id="1370644234">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189588074">
<input id="189588074_1370644234" aria-labelledby="189588074_1370644234_label" name="189588074" type="radio" role="radio" class="radio-button-input " value="1370644234" aria-checked="false">
<label data-sm-radio-button-label="" id="189588074_1370644234_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189588074_1370644234">
<span class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated "> Yes </span>
</label>
</div>
</div>
<div class="answer-option-cell" data-answer-id="1370644235">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189588074">
<input id="189588074_1370644235" aria-labelledby="189588074_1370644235_label" name="189588074" type="radio" role="radio" class="radio-button-input " value="1370644235" aria-checked="false">
<label data-sm-radio-button-label="" id="189588074_1370644235_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189588074_1370644235">
<span class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated "> No </span>
</label>
</div>
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<div class="question-row clearfix
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<div data-question-type="open_ended_essay" data-rq-question-type="open_ended" class="question-container
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<div id="question-field-189438932" data-qnumber="15" data-qdispnumber="14" data-question-id="189438932" class=" question-essay qn question essay">
<h3 class="screenreader-only">Question Title</h3>
<div class=" question-fieldset question-legend">
<h4 id="question-title-189438932" class=" question-title-container ">
<span class="required-asterisk notranslate"> * </span>
<span class="question-number notranslate"> 14<span class="question-dot">.</span>
</span>
<span class="user-generated notranslate
"> Looking ahead, where do you see GBS/SSO in 10 years? (how might this unfold and how might you embrace the challenge / opportunity of this "future" model?)</span>
<div id="new-commenting-icon_189438932" data-survey-id="413245382" data-question-id="189438932" data-language-code="en" style="display: inline-block" data-sm-comment-icon="">
<div class="question-comment active content hidden new-commenting"><span class="question-comment-icon smf-icon">w</span></div>
</div>
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<div class="question-body clearfix notranslate ">
<div class="textarea-container">
<textarea aria-labelledby="question-title-189438932" id="189438932" name="189438932" class="textarea" spellcheck="true" rows="3" cols="50" data-sm-textarea="" maxlength="20000"></textarea>
</div>
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<div class="question-row clearfix
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<div data-question-type="single_choice_vertical" data-rq-question-type="single_choice_vertical" class="question-container
">
<div id="question-field-189439260" data-qnumber="16" data-qdispnumber="15" data-question-id="189439260" class=" question-single-choice-radio qn question vertical">
<h3 class="screenreader-only">Question Title</h3>
<fieldset class=" question-fieldset" data-radio-button-group="">
<legend class="question-legend">
<h4 id="question-title-189439260" class="
question-title-container ">
<span class="required-asterisk notranslate"> * </span>
<span class="question-number notranslate"> 15<span class="question-dot">.</span>
</span>
<span class="user-generated notranslate
"> Compared to a year ago, are you more or less anxious today regarding the ability of your GBS/SSO to withstand disruption?</span>
<div id="new-commenting-icon_189439260" data-survey-id="413245382" data-question-id="189439260" data-language-code="en" data-sm-comment-icon="" style="display: inline-block">
<div class="question-comment active content hidden new-commenting"><span class="question-comment-icon smf-icon">w</span></div>
</div>
</h4>
</legend>
<div class="question-body clearfix notranslate ">
<div class="">
<div class="answer-option-cell" data-answer-id="1369652195">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189439260">
<input id="189439260_1369652195" aria-labelledby="189439260_1369652195_label" name="189439260" type="radio" role="radio" class="radio-button-input " value="1369652195" aria-checked="false">
<label data-sm-radio-button-label="" id="189439260_1369652195_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189439260_1369652195">
<span class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated "> More </span>
</label>
</div>
</div>
<div class="answer-option-cell" data-answer-id="1369652196">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189439260">
<input id="189439260_1369652196" aria-labelledby="189439260_1369652196_label" name="189439260" type="radio" role="radio" class="radio-button-input " value="1369652196" aria-checked="false">
<label data-sm-radio-button-label="" id="189439260_1369652196_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189439260_1369652196">
<span class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated "> Less </span>
</label>
</div>
</div>
</div>
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</fieldset>
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<div class="question-row clearfix
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<div data-question-type="single_choice_vertical" data-rq-question-type="single_choice_vertical" class="question-container
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<div id="question-field-189574386" data-qnumber="17" data-qdispnumber="16" data-question-id="189574386" class=" question-single-choice-radio qn question vertical">
<h3 class="screenreader-only">Question Title</h3>
<fieldset class=" question-fieldset" data-radio-button-group="">
<legend class="question-legend">
<h4 id="question-title-189574386" class="
question-title-container ">
<span class="required-asterisk notranslate"> * </span>
<span class="question-number notranslate"> 16<span class="question-dot">.</span>
</span>
<span class="user-generated notranslate
"> Based on the questions above, do you believe the GBS/SSO model will survive? Will its value-add ensure its existence? And if the model won't prevail ... what might take its place?</span>
<div id="new-commenting-icon_189574386" data-survey-id="413245382" data-question-id="189574386" data-language-code="en" data-sm-comment-icon="" style="display: inline-block">
<div class="question-comment active content hidden new-commenting"><span class="question-comment-icon smf-icon">w</span></div>
</div>
</h4>
</legend>
<div class="question-body clearfix notranslate ">
<div class="">
<div class="answer-option-cell" data-answer-id="1370622481">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189574386">
<input id="189574386_1370622481" aria-labelledby="189574386_1370622481_label" name="189574386" type="radio" role="radio" class="radio-button-input " value="1370622481" aria-checked="false">
<label data-sm-radio-button-label="" id="189574386_1370622481_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189574386_1370622481">
<span class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated "> Yes it will survive in its current model </span>
</label>
</div>
</div>
<div class="answer-option-cell" data-answer-id="1370622482">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189574386">
<input id="189574386_1370622482" aria-labelledby="189574386_1370622482_label" name="189574386" type="radio" role="radio" class="radio-button-input " value="1370622482" aria-checked="false">
<label data-sm-radio-button-label="" id="189574386_1370622482_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189574386_1370622482">
<span class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated "> No it will not survive </span>
</label>
</div>
</div>
<div class="answer-option-cell" data-answer-id="1370622483">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-189574386">
<input id="189574386_1370622483" aria-labelledby="189574386_1370622483_label" name="189574386" type="radio" role="radio" class="radio-button-input " value="1370622483" aria-checked="false">
<label data-sm-radio-button-label="" id="189574386_1370622483_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="189574386_1370622483">
<span class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated "> Yes it will survive but it will need to evolve...(explanation below) </span>
</label>
</div>
</div>
</div>
<div class="other-answer-container" data-answer-id="189574386_1370622484">
<label class="question-body-font-theme answer-label other-answer-label comment-label user-generated" for="189574386_other"> Please explain how the model will need to / be forced to evolve </label>
<textarea id="189574386_other" name="189574386_other" class="textarea other-answer-text" maxlength="20000" rows="3" cols="50" data-other-text=""></textarea>
</div>
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<div class="question-row clearfix
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<div data-question-type="open_ended_single" data-rq-question-type="open_ended" class="question-container
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<div id="question-field-189590519" data-qnumber="18" data-qdispnumber="17" data-question-id="189590519" class=" question-open-ended-single qn question single" style="width:100%;
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<h3 class="screenreader-only">Question Title</h3>
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<h4 id="question-title-189590519" class=" question-title-container ">
<span class="required-asterisk notranslate"> * </span>
<span class="question-number notranslate"> 17<span class="question-dot">.</span>
</span>
<span class="user-generated notranslate
"> If you would like a copy of the report please list your email below.</span>
<div id="new-commenting-icon_189590519" data-survey-id="413245382" data-question-id="189590519" data-language-code="en" style="display: inline-block" data-sm-comment-icon="">
<div class="question-comment active content hidden new-commenting"><span class="question-comment-icon smf-icon">w</span></div>
</div>
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<div class="question-body clearfix notranslate ">
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<div class="question-body open-ended-single"><input aria-labelledby="question-title-189590519" id="189590519" aria-required="false" data-sm-open-single="true" maxlength="20000" class="wds-input wds-input--lg qt-input_text text"
name="189590519" size="100" value=""></div>
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<div data-question-type="presentation_descriptive_text" data-rq-question-type="presentation_text" class="question-container
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<span class="user-generated notranslate
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<span style="font-size: 18pt;"><strong>Thank you for your time. This topic is critical to GBS/SSO and as such is a key focus for SSON R&A's research this year.</strong></span></span>
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WHAT DISRUPTIONS THREATEN THE GBS/SSO MODEL? SSON Research & Analytics is publishing a report on disruption: what we can expect of the future and how to pivot to leverage opportunities or at least preempt challenges. Does the GBS/SSO model stand a chance against these future disruptions? Is it sustainable in the face of what is coming? Should it be? And what might emerge in its place? This brief survey seeks your feedback on what might lie ahead and what this means for your GBS/SSO. We’d appreciate your response this week – and in return, will send you a copy of the report directly. QUESTION TITLE * 1. WHAT BEST DEFINES YOU? W GBS/SSO Consultant BPO/Business process outsourcing provider Technology provider Other (please specify) QUESTION TITLE * 2. WHAT BEST DESCRIBES THE INDUSTRY YOU OPERATE IN? W Agriculture, Forestry, Fishing & Hunting Automotive & Aerospace Banking, Financial Services & Insurance Chemicals Construction & Engineering Defence & Military Educational Institutions & Services Government (Local, National, Regional for example European Union) Healthcare Manufacturing – CPG Manufacturing – Industrial Media, Publishing & Advertising Mining, Oil & Gas Not For Profit Pharmaceuticals & Life Sciences Professional, Legal & Accountancy Services Real Estate, Rental & Leasing Retail Trade Technology (IT, Internet, SaaS) Transport, Shipping & Logistics Travel & Hospitality Utilities Other (please specify) QUESTION TITLE * 3. WHAT ARE THE CURRENT TRENDS UNDERPINNING GBS/SSO? W QUESTION TITLE * 4. CONSIDERING A VARIETY OF INFLUENCES (THE BUSINESS ENVIRONMENT IN THE LOCATIONS IN WHICH YOU OPERATE; HUMAN RESOURCE ISSUES; EVOLVING TECHNOLOGIES; POLITICAL AND ECONOMIC PRESSURES; THE EXPECTATIONS OF YOUR CORPORATE BOARD …) HOW "DISRUPTED" DOES YOUR GBS/SSO OPERATION CURRENTLY FEEL? W Not at all disrupted Slightly disrupted Quite disrupted Very disrupted Significantly disrupted QUESTION TITLE * 5. LOOKING FORWARD OVER THE NEXT DECADE, WHAT DO YOU THINK WILL BE THE MOST CRITICAL DISRUPTIONS TO THE GBS/SSO MODEL AS WE CURRENTLY KNOW IT? (COULD ALSO BE DESCRIBED AS KEY RISKS; THINK BROADLY) W QUESTION TITLE * 6. GIVEN THE DISRUPTIONS / RISKS OUTLINED ABOVE, WHAT WOULD BE THE MOST EFFECTIVE ACTIONS YOU COULD TAKE TODAY TO COUNTER OR PRE-EMPT THEIR IMPACT? W QUESTION TITLE * 7. HOW WOULD YOU RATE THE POTENTIAL OF THE FOLLOWING TO DISRUPT THE GBS/SSO MODEL (ON A SCALE OF 1-5, WHERE 1 = NO DISRUPTION AND 5 = SIGNIFICANT DISRUPTION)? W 1-no disruption 2-slight disruption 3-some disruption 4-much disruption 5-significant disruption Volatile events like war in markets linked to your operations Volatile events like war in markets linked to your operations 1-no disruption Volatile events like war in markets linked to your operations 2-slight disruption Volatile events like war in markets linked to your operations 3-some disruption Volatile events like war in markets linked to your operations 4-much disruption Volatile events like war in markets linked to your operations 5-significant disruption Workforce expectations regarding the workplace (e.g., remote working) Workforce expectations regarding the workplace (e.g., remote working) 1-no disruption Workforce expectations regarding the workplace (e.g., remote working) 2-slight disruption Workforce expectations regarding the workplace (e.g., remote working) 3-some disruption Workforce expectations regarding the workplace (e.g., remote working) 4-much disruption Workforce expectations regarding the workplace (e.g., remote working) 5-significant disruption High attrition levels as employees feel less loyalty to a company High attrition levels as employees feel less loyalty to a company 1-no disruption High attrition levels as employees feel less loyalty to a company 2-slight disruption High attrition levels as employees feel less loyalty to a company 3-some disruption High attrition levels as employees feel less loyalty to a company 4-much disruption High attrition levels as employees feel less loyalty to a company 5-significant disruption Accelerating pace of technology innovation / inability to keep up Accelerating pace of technology innovation / inability to keep up 1-no disruption Accelerating pace of technology innovation / inability to keep up 2-slight disruption Accelerating pace of technology innovation / inability to keep up 3-some disruption Accelerating pace of technology innovation / inability to keep up 4-much disruption Accelerating pace of technology innovation / inability to keep up 5-significant disruption Expectations of your corporate board (could be in any area, e.g. in achieving environmental targets for operations) Expectations of your corporate board (could be in any area, e.g. in achieving environmental targets for operations) 1-no disruption Expectations of your corporate board (could be in any area, e.g. in achieving environmental targets for operations) 2-slight disruption Expectations of your corporate board (could be in any area, e.g. in achieving environmental targets for operations) 3-some disruption Expectations of your corporate board (could be in any area, e.g. in achieving environmental targets for operations) 4-much disruption Expectations of your corporate board (could be in any area, e.g. in achieving environmental targets for operations) 5-significant disruption Climate change / volatile weather patterns Climate change / volatile weather patterns 1-no disruption Climate change / volatile weather patterns 2-slight disruption Climate change / volatile weather patterns 3-some disruption Climate change / volatile weather patterns 4-much disruption Climate change / volatile weather patterns 5-significant disruption Volatile / unpredictable business cycles Volatile / unpredictable business cycles 1-no disruption Volatile / unpredictable business cycles 2-slight disruption Volatile / unpredictable business cycles 3-some disruption Volatile / unpredictable business cycles 4-much disruption Volatile / unpredictable business cycles 5-significant disruption "Digital" advantage of your competition (i.e., the competition adopting digital models faster than you) "Digital" advantage of your competition (i.e., the competition adopting digital models faster than you) 1-no disruption "Digital" advantage of your competition (i.e., the competition adopting digital models faster than you) 2-slight disruption "Digital" advantage of your competition (i.e., the competition adopting digital models faster than you) 3-some disruption "Digital" advantage of your competition (i.e., the competition adopting digital models faster than you) 4-much disruption "Digital" advantage of your competition (i.e., the competition adopting digital models faster than you) 5-significant disruption Challenge in finding talent (in terms of numbers) Challenge in finding talent (in terms of numbers) 1-no disruption Challenge in finding talent (in terms of numbers) 2-slight disruption Challenge in finding talent (in terms of numbers) 3-some disruption Challenge in finding talent (in terms of numbers) 4-much disruption Challenge in finding talent (in terms of numbers) 5-significant disruption Challenge in finding the skills needed in future (even if we don't yet know what these are) Challenge in finding the skills needed in future (even if we don't yet know what these are) 1-no disruption Challenge in finding the skills needed in future (even if we don't yet know what these are) 2-slight disruption Challenge in finding the skills needed in future (even if we don't yet know what these are) 3-some disruption Challenge in finding the skills needed in future (even if we don't yet know what these are) 4-much disruption Challenge in finding the skills needed in future (even if we don't yet know what these are) 5-significant disruption Aggressive profit expectations of shareholders / lending institutions Aggressive profit expectations of shareholders / lending institutions 1-no disruption Aggressive profit expectations of shareholders / lending institutions 2-slight disruption Aggressive profit expectations of shareholders / lending institutions 3-some disruption Aggressive profit expectations of shareholders / lending institutions 4-much disruption Aggressive profit expectations of shareholders / lending institutions 5-significant disruption Supply chain issues Supply chain issues 1-no disruption Supply chain issues 2-slight disruption Supply chain issues 3-some disruption Supply chain issues 4-much disruption Supply chain issues 5-significant disruption Cybersecurity / Risk Cybersecurity / Risk 1-no disruption Cybersecurity / Risk 2-slight disruption Cybersecurity / Risk 3-some disruption Cybersecurity / Risk 4-much disruption Cybersecurity / Risk 5-significant disruption Expectations around sustainability (market, board, shareholders) Expectations around sustainability (market, board, shareholders) 1-no disruption Expectations around sustainability (market, board, shareholders) 2-slight disruption Expectations around sustainability (market, board, shareholders) 3-some disruption Expectations around sustainability (market, board, shareholders) 4-much disruption Expectations around sustainability (market, board, shareholders) 5-significant disruption Expectations around environmental issues Expectations around environmental issues 1-no disruption Expectations around environmental issues 2-slight disruption Expectations around environmental issues 3-some disruption Expectations around environmental issues 4-much disruption Expectations around environmental issues 5-significant disruption Social pressures / issues emerging (e.g. gender, diversity, culture, authenticity of brand) Social pressures / issues emerging (e.g. gender, diversity, culture, authenticity of brand) 1-no disruption Social pressures / issues emerging (e.g. gender, diversity, culture, authenticity of brand) 2-slight disruption Social pressures / issues emerging (e.g. gender, diversity, culture, authenticity of brand) 3-some disruption Social pressures / issues emerging (e.g. gender, diversity, culture, authenticity of brand) 4-much disruption Social pressures / issues emerging (e.g. gender, diversity, culture, authenticity of brand) 5-significant disruption Political issues (e.g., elections, party platform, political pressures) Political issues (e.g., elections, party platform, political pressures) 1-no disruption Political issues (e.g., elections, party platform, political pressures) 2-slight disruption Political issues (e.g., elections, party platform, political pressures) 3-some disruption Political issues (e.g., elections, party platform, political pressures) 4-much disruption Political issues (e.g., elections, party platform, political pressures) 5-significant disruption Workforce anxiety / Wellness issues Workforce anxiety / Wellness issues 1-no disruption Workforce anxiety / Wellness issues 2-slight disruption Workforce anxiety / Wellness issues 3-some disruption Workforce anxiety / Wellness issues 4-much disruption Workforce anxiety / Wellness issues 5-significant disruption Cost of capital / funding Cost of capital / funding 1-no disruption Cost of capital / funding 2-slight disruption Cost of capital / funding 3-some disruption Cost of capital / funding 4-much disruption Cost of capital / funding 5-significant disruption Regulatory pressure (by industry as well as finance/governance agencies) Regulatory pressure (by industry as well as finance/governance agencies) 1-no disruption Regulatory pressure (by industry as well as finance/governance agencies) 2-slight disruption Regulatory pressure (by industry as well as finance/governance agencies) 3-some disruption Regulatory pressure (by industry as well as finance/governance agencies) 4-much disruption Regulatory pressure (by industry as well as finance/governance agencies) 5-significant disruption Prioritizing cost and ignoring other value-drivers Prioritizing cost and ignoring other value-drivers 1-no disruption Prioritizing cost and ignoring other value-drivers 2-slight disruption Prioritizing cost and ignoring other value-drivers 3-some disruption Prioritizing cost and ignoring other value-drivers 4-much disruption Prioritizing cost and ignoring other value-drivers 5-significant disruption QUESTION TITLE * 8. PLEASE COMMENT ON YOUR RESPONSES ABOVE (WHERE YOU HAVE A STRONG OPINION) W QUESTION TITLE * 9. WHAT IS THE MOST DISRUPTIVE TECHNOLOGY ON YOUR RADAR RIGHT NOW? WHAT CATEGORY DOES IT FALL INTO? (PLEASE LIST THE NAME/VENDOR) W QUESTION TITLE * 10. WHAT NEW SKILLS DO YOU THINK GBS/SSOS NEED IN FUTURE IN ORDER TO SURVIVE AND SUCCEED? W QUESTION TITLE * 11. WHICH REGIONS DO YOU BELIEVE ARE MOST THREATENED BY DISRUPTION IN THE NEXT 10 YEARS? W North America Latin America Western Europe Central and Eastern Europe Asia Australia and New Zealand QUESTION TITLE * 12. DO YOU HAVE GBS/SSO OPERATIONS IN THAT REGION THAT WOULD THUS BE DISRUPTED? W Yes No QUESTION TITLE * 13. HAVE YOU ALREADY TAKEN STEPS TO MITIGATE AGAINST SUCH DISRUPTIONS? W Yes No QUESTION TITLE * 14. LOOKING AHEAD, WHERE DO YOU SEE GBS/SSO IN 10 YEARS? (HOW MIGHT THIS UNFOLD AND HOW MIGHT YOU EMBRACE THE CHALLENGE / OPPORTUNITY OF THIS "FUTURE" MODEL?) W QUESTION TITLE * 15. COMPARED TO A YEAR AGO, ARE YOU MORE OR LESS ANXIOUS TODAY REGARDING THE ABILITY OF YOUR GBS/SSO TO WITHSTAND DISRUPTION? W More Less QUESTION TITLE * 16. BASED ON THE QUESTIONS ABOVE, DO YOU BELIEVE THE GBS/SSO MODEL WILL SURVIVE? WILL ITS VALUE-ADD ENSURE ITS EXISTENCE? AND IF THE MODEL WON'T PREVAIL ... WHAT MIGHT TAKE ITS PLACE? W Yes it will survive in its current model No it will not survive Yes it will survive but it will need to evolve...(explanation below) Please explain how the model will need to / be forced to evolve QUESTION TITLE * 17. IF YOU WOULD LIKE A COPY OF THE REPORT PLEASE LIST YOUR EMAIL BELOW. W Thank you for your time. This topic is critical to GBS/SSO and as such is a key focus for SSON R&A's research this year. Done Powered by See how easy it is to create surveys and forms. Privacy & Cookie Notice Javascript is required for this site to function, please enable.