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AGENDA

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Category
Day
April 25, 2022
Moving to nGenius Session Analyzer (nSA) and Getting Started
1:00 PM-5:00 PM
Bootcamp CSP Solutions

HAMILTON
Nancy Arnold
Principal Technical Instructor
NETSCOUT

Key to reducing customer churn and reducing MTTR (Mean Time to Repair) is
quickly identifying the root cause of a network outage or service degradation.
In this interactive session you will learn how to uncover and analyze Voice,
Data and SMS sessions that fail to deliver the desired performance on a specific
subscriber using nGenius Session Analyzer (nSA).

In lecture, demonstrations, and hands-on labs, we will explore features and
workflows that identify failure reasons that affect quality of experience of a
subscriber.  This also cover discussion on multiple protocol correlation feature
that provides end-to-end visibility of transactions. This session is ideal for
those who handle customer care escalations, trouble tickets resolutions, new
service introduction and network expansion.


Service Provider Omnis Cyber Intelligence Essentials
1:00 PM-5:00 PM
Bootcamp CSP Solutions

PALM BEACH
Fred Phillips
Principal Technical Trainer
NETSCOUT

This session will introduce attendees to the Omnis Cyber Intelligence system. 
All main modules will be demonstrated, and students will have the opportunity to
use them themselves in a variety of labs designed to get them familiar with the
user interface and quickly going from the Alert to the Packets.  There will be
some configuration discussion as well to help students understand what the
metrics mean and how they are generated.Complete top-down workflows and how to
isolate sessions and packets, are described and demonstrated. Students will
learn some packet analysis techniques as well.


Service Provider Workflow Essentials for nGeniusONE
1:00 PM-5:00 PM
Bootcamp CSP Solutions

FLAGLER
Michael Garramone
Senior RAN Instructor
NETSCOUT

Through lecture, demonstrations and hands-on labs, this four-hour session gives
you hands-on access to the nGeniusONE ® Service Assurance platform. You will be
introduced to concepts, capabilities, and workflows that makeup NETSCOUT’s
service triage solution for Communications Service Providers for mobile and
fixed line networks. 
In this session, you will


 * Learn about Service Dashboard visualizations and workflows as first step in
   top-down  approach in Service Triage.  It provides consolidated visual
   overviews of the health of application services, networks services and
   service domains in the network. 

 

 

 * Understand the importance of using Monitors in isolating Service and Network
   issues by analyzing reasons of service failures and metrics that affect
   service and network degradation.  
 * Utilize the Call Search module to initiate trace of VOIP session. 
 * Use the Search and Discover as a powerful troubleshooting tool to narrow the
   search for what you are looking for whether it’s a user name,
   protocol/application, handset, cell id or network service. 

 


nGenius Business Analytics for Communications Service Provider
1:00 PM-5:00 PM
Bootcamp CSP Solutions

GILCHRIST
Gerard Argonza
Senior Instructor
NETSCOUT

Learn how to leverage NETSCOUT’s smart data to gain insights into network usage
and performance along with subscriber and device behavior with nGenius Business
Analytics (nBA). In this introductory hands-on session, the architecture and
applications in nBA will be examined to get users performing business analytics
and monetizing network data.  
The session will focus on hands-on lab exercises involving:


 * Exploring nBA datasets using the Data Browser. This activity is essential to
   understanding, in detail, the records which make up a metric result or
   exploring the range and patterns of data available when researching new use
   cases. 
 * Creating your own dashboard using various visualization techniques such
   Metric Report, Metric Viewer, Metric Grid, and DR Table. Using the drill down
   feature to view the metrics by other dimensions and exporting the charts in
   various formats will also be demonstrated. 
 * Learning the filter operators to reduce the result set and to focus on the
   data of interest in Dashboards and Data Browser. 
 * Learning to create your own metrics using the Metric Builder. 
 * Building Microstrategy Report and use it as data source in creating
   Dashboard.
   

 


TCP/IP Triage
1:00 PM-5:00 PM
Bootcamp Enterprise Solutions

ORANGE
Brian Hendee
Principal Technical Trainer
NETSCOUT

This session is designed for users with packet analysis and networking
knowledge, and some experience with nGeniusONE. Key TCP concepts, including flow
control and window size are reviewed. How to triage and isolate issues at a high
level, and how to drill down to individual sessions and packets, are presented.
Complete top-down workflows using nGeniusONE tools, and how to isolate sessions
and packets, are described and demonstrated. Students will learn sophisticated
deep packet inspection techniques and will practice using enhanced decode and
TCP analysis tools.  

In this session, you will:  


 * Examine packet analysis from an introductory to an advanced level 
 * Review TCP concepts to facilitate low-level troubleshooting  
 * Utilize intuitive workflows to isolate and triage application issues  
 * Navigate nGeniusONE from the Dashboard down to the packet level  
 * Manipulate performance metrics in service monitors and customize Dashboard
   views  
 * Solve real world problems using TCP concepts and nGeniusONE tools  

 


Omnis Cyber Intelligence Essentials
1:00 PM-5:00 PM
Bootcamp Enterprise Solutions

PALM BEACH
Fred Phillips
Principal Technical Trainer
NETSCOUT

This session will introduce attendees to the Omnis Cyber Intelligence system. 
All main modules will be demonstrated, and students will have the opportunity to
use them themselves in a variety of labs designed to get them familiar with the
user interface and quickly going from the Alert to the Packets.  There will be
some configuration discussion as well to help students understand what the
metrics mean and how they are generated.Complete top-down workflows and how to
isolate sessions and packets, are described and demonstrated. Students will
learn some packet analysis techniques as well.


Enterprise Workflow Essentials for nGeniusONE
1:00 PM-5:00 PM
Bootcamp Enterprise Solutions

JACKSON
Henry Kong
Principal Technical Instructor
NETSCOUT

This in-depth four-hour session introduces the nGeniusONE platform and gives the
new user the opportunity to get hands-on experience navigating the UI and
top-down workflows. After a brief introduction to the platform, we will take you
through some workflows stepping through how to troubleshoot using nGeniusONE.
Realistic scenarios are used to reinforce nGeniusONE concepts and capabilities.
Typical troubleshooting start points that are covered include;

 

 * Dashboard Use Case
 * Search and Discover Use Case
 * Service Monitors Use Case
 * Traffic Monitor Use Case
 * Grid Use Case

 


Smart Edge Monitoring Essentials
1:00 PM-5:00 PM
Bootcamp Enterprise Solutions

INDIAN RIVER
Tom Flynn
Sr. Technical Instructor
NETSCOUT

This session will introduce attendees to Smart Edge Monitoring, where
nGeniusPULSE nPoints capture packet data from the synthetic tests and sends it
to InfiniStreamNG® or vSTREAM® appliances.  With the use of advanced Adaptive
Service Intelligence® - ASI technology to combine passive, packet-based
monitoring and synthetic business transaction testing intelligence in a single
data source.  Attendees will learn how to create synthetic testing including
Business transactions test which replicate end user experiences on the network. 
Also discussed is how the smart data is recorded.  Comprehensive visibility
comes from the unique combination of nGeniusONE Service Assurance platform smart
data and nGeniusPULSE synthetic test monitoring, which enables organizations to
pinpoint the true root cause of problems.  nGeniusONE is the foundation of
NETSCOUT’s recently introduced Smart Edge Monitoring solution for service edge
monitoring and end-user experience assurance.   Attendees will also learn how to
use the nGeniusONE platform for network and application visibility,
enterprise-wide and smart edge monitoring, analytics reporting, troubleshooting,
and end-user experience analysis.


Omnis Sightline Advanced Visibility Features
1:00 PM-5:00 PM
Bootcamp Security

TAYLOR
Marco Doetsch
NETSCOUT
Attackers continue to mature, diversify, and automate their toolsets, driving
continued evolution of the DDoS threat landscape. To stop these attacks, you
need a way to orchestrate a full-spectrum response using all your available
network resources. In this session you move beyond Sightline visibility and
explore how Omnis Sentinel can intelligently automate and orchestrate
mitigations beyond what can be achieved by TMS assets alone. Join us to learn: •
Sightline Sentinel Capabilities & Use Cases • Orchestrating a FlowSpec Response
• Using Sightline Signaling • Response Automation Capabilities

Omnis Sentinel
1:00 PM-5:00 PM
Bootcamp Security

UNION
Todd Hill
Consulting Technical Instructor
NETSCOUT
Attackers continue to mature, diversify, and automate their toolsets, driving
continued evolution of the DDoS threat landscape. To stop these attacks, you
need a way to orchestrate a full-spectrum response using all your available
network resources. In this session you move beyond Sightline visibility and
explore how Omnis Sentinel can intelligently automate and orchestrate
mitigations beyond what can be achieved by TMS assets alone. Join us to learn: •
Sightline Sentinel Capabilities & Use Cases • Orchestrating a FlowSpec Response
• Using Sightline Signaling • Response Automation Capabilities

Guardians Lounge - Monday Afternoon Break
2:50 PM-3:10 PM
Social Event

Afternoon Break Location - TBD
Guardians Lounge - Monday Afternoon Break

Welcome Reception - Signature Island
7:00 PM-10:00 PM
Social Event

Signature Island
Welcome Reception - Signature Island

April 26, 2022
Guardians Lounge - Tuesday Breakfast
7:00 AM-8:50 AM
Social Event

Breakfast Area TBD
Join us for breakfast!

Welcome and Introductions
9:00 AM-9:15 AM
General Session

BONNET CREEK I-IX
Welcome and Introductions to ENGAGE 2022

NETSCOUT Vision & Strategy
9:15 AM-10:15 AM
General Session

BONNET CREEK I-IX
Anil Singhal
President/CEO
NETSCOUT

Anil Singhal, CEO, shares NETSCOUT’s strategic vision, direction and new wave of
innovation in security and service assurance to enable more powerful digital
transformations for service providers, enterprises and government agencies.


Guardians Lounge - Tuesday Morning Break
10:15 AM-10:45 AM
Social Event

Morning Break Location - TBD
Let's take a break.

Expert Panel Discussion – The power of Smart Data: Service Assurance,
Cybersecurity, and Beyond
10:45 AM-11:30 AM
General Session

BONNET CREEK I-IX
Will Wilkinson
General Manager
WSJ Pro
Andrew Nash
Entrepreneur and Global Business Leader
As Guardians of the Connected World, we all know how important good data is to
running our organizations. At NETSCOUT, we've provided our customers with data
of the highest fidelity for over 30 years, whether through our patented deep
packet inspection metadata, or the data we glean from seeing and protecting 30%
of the world's internet traffic. In this panel, leaders from the public and
private sector, and the analyst community, will discuss the ever-increasing need
for robust data to assure and protect operations. They'll discuss the importance
of network-based detection, in addition to prevention, in cybersecurity. They'll
discuss how individual organizations will always need to solve their unique
challenges but how partners can be relied on to provide the data that contains
the answers. And they'll discuss the importance of having visibility into your
entire global infrastructure and your attack surface in real time. When we talk
about Visibility without Borders, we mean it. And it's time to go beyond the
borders of service assurance.

Customer Panel: NETOPS+SECOPS=TECOPS!
11:30 AM-12:15 PM
General Session

BONNET CREEK I-IX
Michael Szabados
COO
NETSCOUT
Bob Laliberte
ESG Principal Analyst
ESG

Among our enterprise customers there is an increasing level of collaboration
between the security and network teams. This customer panel will explore the
motivations, benefits, and challenges of this emerging collaboration dynamic.
Our panel members will share their experiences and insights to promote
opportunities to improve their companies’ cyber security proficiency, practices,
and readiness in this age of “no peacetime”.


Guardians Lounge - Tuesday Lunch
12:15 PM-1:30 PM
Social Event

Golf Pavilion
Let's grab some lunch!

CTO Update for Enterprise Service Assurance & Security
1:30 PM-2:15 PM
General Session

BONNET CREEK VII - XII
Paul Barrett
CTO Enterprise
NETSCOUT

Key technology innovations and trends are addressed with the NETSCOUT product
family.


CTO Update for Communication Service Providers
1:30 PM-2:15 PM
General Session

FLORIDIAN A-F
Bruce Kelley
CTO, SVP
NETSCOUT

Key technology innovations and trends are addressed with the NETSCOUT product
family for CSPs in this session.


Product Plans & Innovations for Enterprise Service Assurance
2:15 PM-3:00 PM
General Session

BONNET CREEK VII - XII
Dr. Phil Gray
AVP, Product Management
NETSCOUT
Bruce Kosbab
AVP, Product Management
NETSCOUT
Sanjay Munshi
VP, Product Management
NETSCOUT
New Service Assurance features and functionality in our Enterprise portfolio.

Product Plans & Innovations for CSP Service Assurance
2:15 PM-3:00 PM
General Session

FLORIDIAN A-F
Paolo Trevisan
AVP, Product Management
NETSCOUT

New Service Assurance features and functionality in our Service Provider
portfolio.


Guardians Lounge - Tuesday Afternoon Break
3:00 PM-3:30 PM
Social Event

Afternoon Break Location - TBD
Break time!

NETSCOUT Visibility as a Service (VaaS): Accelerate ROI with Managed Proactive
Monitoring Solution
3:30 PM-4:00 PM
General Session

BONNET CREEK VII - XII
Tracy Steele
SVP, Global Customer Success
NETSCOUT

Even with the best tools and solutions out there, managing and monitoring an
entire network can prove complicated and, sometimes, overwhelming. Having expert
resources who can establish and fine tune alerting threshold for optimal
performance and provide actionable insight when performance issues arise  can
prove to be a life saver for many IT organizations. NETSCOUT Visibility as a
Service (VaaS) delivers proactive hands-free monitoring to assure the
performance of critical applications and the networks that support them. This
session will explain how our NETSCOUT Visibility as a Service has enabled our
customers to proactively monitor their IT environment, deliver actionable
insights to their most complex problems, and integrate the NETSCOUT solution
into their team workflows and executive reporting. Attendees will leave with a
clear understanding of how this new business strategy could prove invaluable in
their organization.


CTO Update for Service Provider Security
3:30 PM-4:15 PM
General Session

FLORIDIAN A-F
Darren Anstee
Chief Security Technologist
NETSCOUT

CTO updates around Service Provider Security


Product Plans & Innovations for Enterprise Security Instrumentation Updates
4:00 PM-5:30 PM
General Session

BONNET CREEK VII - XII
Chico Jayanthan
Sr. Director PLM
NETSCOUT
Sanjay Munshi
VP, Product Management
NETSCOUT
Mr Tom Lyons
VP, Product Management
NETSCOUT
Mr. Tom Casey
AVP, Product Management
NETSCOUT

New Security features and functionality in our Enterprise portfolio.


Product Plans & Innovations for Service Provider Security
4:15 PM-5:30 PM
General Session

FLORIDIAN A-F
Mr. Scott Iekel-Johnson
Director, Product Management
NETSCOUT
Mr Tom Lyons
VP, Product Management
NETSCOUT
TBD

Customer Appreciation Event - Top Golf
7:00 PM-10:00 PM
Social Event

Top Golf
Customer Appreciation Event - Top Golf BUSES start leaving at 6:30 we will
notify you via the ENGAGE 2022 Mobile App!

April 27, 2022
Guardians Lounge - Wednesday Breakfast
7:00 AM-8:50 AM
Social Event

Breakfast Area TBD

Join us for breakfast!


Service Provider Omnis Cyber Intelligence Essentials
8:00 AM-12:00 PM
Bootcamp CSP Solutions

JACKSON
Fred Phillips
Principal Technical Trainer
NETSCOUT

This session will introduce attendees to the Omnis Cyber Intelligence system. 
All main modules will be demonstrated, and students will have the opportunity to
use them themselves in a variety of labs designed to get them familiar with the
user interface and quickly going from the Alert to the Packets.  There will be
some configuration discussion as well to help students understand what the
metrics mean and how they are generated.Complete top-down workflows and how to
isolate sessions and packets, are described and demonstrated. Students will
learn some packet analysis techniques as well.


Service Triage with nGeniusONE for Service Providers
8:00 AM-12:00 PM
Bootcamp CSP Solutions

FLAGLER
Nancy Arnold
Principal Technical Instructor
NETSCOUT

The nGeniusONE® platform supports service provider environments with a
service-focused approach to performance management. The solution provides health
and holistic status for all business services with intelligent early warning
that supports proactive problem identification and triage. This approach enables
service provider teams to manage diverse services including web-based
applications, public and private clouds, and specialized environments such as
IMS and CS networks. Students will practice service triage workflows using of
the following tools: 

 

 * Service Dashboard 
 * Service Dependency 
 * Service Alerts 
 * Service Monitors 
 * Search and Discover


Service Provider Workflow Essentials for nGeniusONE
8:00 AM-12:00 PM
Bootcamp CSP Solutions

GILCHRIST
Gerard Argonza
Senior Instructor
NETSCOUT

Through lecture, demonstrations and hands-on labs, this four-hour session gives
you hands-on access to the nGeniusONE ® Service Assurance platform. You will be
introduced to concepts, capabilities, and workflows that makeup NETSCOUT’s
service triage solution for Communications Service Providers for mobile and
fixed line networks. 
In this session, you will


 * Learn about Service Dashboard visualizations and workflows as first step in
   top-down  approach in Service Triage.  It provides consolidated visual
   overviews of the health of application services, networks services and
   service domains in the network. 
 * Understand the importance of using Monitors in isolating Service and Network
   issues by analyzing reasons of service failures and metrics that affect
   service and network degradation.  
 * Utilize the Call Search module to initiate trace of VOIP session. 
 * Use the Search and Discover as a powerful troubleshooting tool to narrow the
   search for what you are looking for whether it’s a user name,
   protocol/application, handset, cell id or network service. 

 


TrueCall Basics for New Users
8:00 AM-12:00 PM
Bootcamp CSP Solutions

HAMILTON
Michael Garramone
Senior RAN Instructor
NETSCOUT

TrueCall® is a mobile geoanalytics platform allowing engineers to visualize
Radio Access Network (RAN) performance.  TrueCall enables operators to steer
radio access technologies, such as LTE EUTRAN and 5G NR, to improve network
performance, target geomarketing services, optimize the customer experience and
more. TrueCall leverages network signaling events or individual call detail
records to create powerful maps and reports of device and network performance,
including detailed drill-down visibility into each individual call in the
network. 

 This course teaches the basics of using the TrueCall system to analyze RAN
performance based on geographical area, network element, device, and subscriber.
Participants will be taught how to use the tool to identify coverage problems,
traffic hotspots, dropped connection analysis, identify problematic device
types, and trace calls for a specific subscriber. Participants will also learn
how to extract KPIs for selected cells, device types, or specific groups of
subscribers. The hands-on exercises help reinforce these key objectives. 


Omnis Cyber Intelligence Essentials
8:00 AM-12:00 PM
Bootcamp Enterprise Solutions

JACKSON
Fred Phillips
Principal Technical Trainer
NETSCOUT

This session will introduce attendees to the Omnis Cyber Intelligence system. 
All main modules will be demonstrated, and students will have the opportunity to
use them themselves in a variety of labs designed to get them familiar with the
user interface and quickly going from the Alert to the Packets.  There will be
some configuration discussion as well to help students understand what the
metrics mean and how they are generated.Complete top-down workflows and how to
isolate sessions and packets, are described and demonstrated. Students will
learn some packet analysis techniques as well.


Smart Edge Monitoring Essentials
8:00 AM-12:00 PM
Bootcamp Enterprise Solutions

INDIAN RIVER
Tom Flynn
Sr. Technical Instructor
NETSCOUT

This session will introduce attendees to Smart Edge Monitoring, where
nGeniusPULSE nPoints capture packet data from the synthetic tests and sends it
to InfiniStreamNG® or vSTREAM® appliances. With the use of advanced Adaptive
Service Intelligence® - ASI technology to combine passive, packet-based
monitoring and synthetic business transaction testing intelligence in a single
data source. 

Attendees will learn how to create synthetic testing including Business
transactions test which replicate end user experiences on the network. Also
discussed is how the smart data is recorded. Comprehensive visibility comes from
the unique combination of nGeniusONE Service Assurance platform smart data and
nGeniusPULSE synthetic test monitoring, which enables organizations to pinpoint
the true root cause of problems. nGeniusONE is the foundation of NETSCOUT’s
recently introduced Smart Edge Monitoring solution for service edge monitoring
and end-user experience assurance. 

Attendees will also learn how to use the nGeniusONE platform for network and
application visibility, enterprise-wide and smart edge monitoring, analytics
reporting, troubleshooting, and end-user experience analysis. 


Enterprise Workflow Essentials for nGeniusONE
8:00 AM-12:00 PM
Bootcamp Enterprise Solutions

ORANGE
Neil Cornell
Principal Technical Trainer
NETSCOUT

This in-depth four-hour session introduces the nGeniusONE platform and gives the
new user the opportunity to get hands-on experience navigating the UI and
top-down workflows. After a brief introduction to the platform, we will take you
through some workflows stepping through how to troubleshoot using nGeniusONE.
Realistic scenarios are used to reinforce nGeniusONE concepts and capabilities.
Typical troubleshooting start points that are covered include;

 

 * Dashboard Use Case
 * Search and Discover Use Case
 * Service Monitors Use Case
 * Traffic Monitor Use Case
 * Grid Use Case


Unified Communications
8:00 AM-9:50 AM
Bootcamp Enterprise Solutions

PALM BEACH
Henry Kong
Principal Technical Instructor
NETSCOUT

This session describes and demonstrates nGeniusONE’s sophisticated unified
communications and collaboration monitoring and troubleshooting capabilities and
workflows. Participants learn how the platform monitors major voice and video
protocols including SIP, H.323, and RTCP/RTP, and how quality of service metrics
are used to evaluate performance. Workflows and drilldowns from the Dashboard
and the Media Monitor to Streams and UC Conversation views are presented.
Students will practice the concepts and techniques presented using realistic
UC&C scenario-based exercises. 
In this session, you will:  


 * Monitor UC&C performance at a high level in the Dashboard and Media Monitor  
 * Analyze and troubleshoot call quality for user communities  

 

 

 * Isolate calls using the Call Search utility  
 * Drill down to an individual call to evaluate signaling and RTP details  

 


Defending Your Network with Sightline-TMS
8:00 AM-12:00 PM
Bootcamp Security

UNION
Gustavo Coutinho
Sr. Professional Services Engineer
NETSCOUT
Current events show us that the importance of cyber and network security could
not be more critical than it is today. Security threats that target to hinder
elections, impact fuel distribution, and probe the power grid – all potential
acts of war, whether from within or from an outside aggressor. Your network is
constantly at risk - there is no peace time! Using Sightline's visibility
without borders identify these threats and intelligently stop these attacks
using Arbor Threat Mitigation System. Join this session to learn how to:
•Monitor and recognize DDOS attacks against your network • Using Alert and
traffic data, identify the type of attack against your network •Use a structured
attack mitigation workflow to defend your network •Apply best practices to your
own structured mitigation workflow

Defending Your Network With Arbor Edge Defense
8:00 AM-12:00 PM
Bootcamp Security

TAYLOR
Simon Moxley
Senior Technical Support Engineer
NETSCOUT

Arbor Edge Defense (AED) is your network's first and last line of DDOS defense
to thwart multi-vector inbound attacks and stop outbound C&C traffic for that
“layer 8” infiltration. In this session you will explore best practices for
configuring and tuning your AED deployment for optimum DDOS protection.  Once
tuned, you will have the opportunity to use your AED to spot and stop a variety
of common and complex attacks against your network infrastructure.




Join us for to learn how to:




•Create Protection Groups optimized to protect specific network assets

•Spot and assess the impact of a DDoS attack on your network

•Update your AED protections and protection levels to block malicious traffic

•Use outbound filter protections to block malicious C&C traffic


Enhancing the End-user Experience of Your Remote Workforce
9:00 AM-9:50 AM
Breakout Session

FLORIDIAN A-F
Jason Chaffee
Sr. Product Manager
NETSCOUT
SaaS, UCaaS and VPN usage exploded during the pandemic and will not be slowing
down anytime soon. IT organizations with limited visibility into the home
office, remote office, and hybrid office struggle to effectively monitor or
identify root cause of issues. NETSCOUT’s Smart Edge Monitoring provides the
never-before-seen insight into end-user experience to understand both WHAT and
WHY from any vantage point inside or outside the Enterprise. This session will
illustrate the power of Smart Edge Monitoring and show you how to leverage
packet-level analysis on synthetic testing across business-critical use cases
from virtually anywhere for your organization.

Enabling Managed DDoS Service Growth with Omnis TMS Guardian and Pay-as-you-Grow
9:00 AM-9:50 AM
Breakout Session

FLORIDIAN J-L
George Gu
Principal Product Manager
NETSCOUT
The demand for managed DDoS services is growing rapidly.Many service providers
are looking to expand their service revenue by targeting a broader range of
customers with a broader range of services. New always-on offerings are key to
addressing a growing enterprise need. But, some operators have seen the up-front
costs associated with building out services infrastructure limit their
opportunity.In this session we introduce our new Omnis TMS Guardian Service
Model which is designed to enable more rapid managed DDoS service expansion with
an innovative pay-as-you-grow commercial model with minimal up-front investment.

Omnis Security in Action
9:00 AM-9:50 AM
Breakout Session

BONNET CREEK II-III
Thomas Bienkowski
Sr. Director, Security Product Marketing
NETSCOUT
NETSCOUT Omnis Security is an advanced network threat analytics and response
platform that provides the scale, scope, and consistency required to secure
today’s digital infrastructure. This session introduces (at a high-level) all
components of the Omnis Security solution consisting of: Omnis Cyber
Intelligence, CyberStream, IDS, Arbor Edge Defense, ATLAS Intelligence Feed,
Decryption Appliance, and Packet Flow Switch - and how they work together to
provide comprehensive network protection for Enterprise networks.

Proactive Monitoring for Converged Networks
9:00 AM-9:50 AM
Breakout Session

FLORIDIAN G-I
Jeff Templeton
Director, Sales Engineering
NETSCOUT
As we look to move beyond the pandemic, all operators need to need to
proactively monitor services to understand changing traffic patterns and service
consumption. With many subscribers still working from home, their increased
reliance on Internet connectivity, digital voice and video continues. At the
same time, it is not just one network that delivers these services. It’s a
multitude of interconnected networks and technologies. Attend this session to
hear about success stories with NETSCOUT solutions for assuring multi service
networks and maintaining business continuity.

Guardians Lounge - Wednesday Morning Break
9:50 AM-10:10 AM
Social Event

Morning Break Location - TBD
Let's take a break!

Subscriber Troubleshooting in a Multi-Generational Network
10:10 AM-11:00 AM
Breakout Session

FLORIDIAN G-I
Claudio Guerrini
Director, Product Management
NETSCOUT
Matteo Marastoni
Product Manager
NETSCOUT
Through a set of use cases NETSCOUT will demonstrate the power of nGenius
Session Analyzer (nSA) and Smart Data to quickly identify the root problem of
various subscriber sessions for 4G and 5G networks and in particular, those
issues encountered during the interoperation of these networks and technologies.

Instrumentation Strategies for Smart Edge Monitoring: Colocation Data Centers
and Public Clouds
10:10 AM-11:00 AM
Breakout Session

FLORIDIAN A-F
Eric Smith
Director, Product Management
NETSCOUT
Learn how to ensure excellent user experience as well as maintain secure and
reliable services, by regaining the visibility you lost when your traditional
Data Center evolved into a modern Data Center.In this session you will learn how
and where to instrument a multi-technology, multi-cloud, hybrid network by
selecting the right type of instrumentation, at the right locations across a
modern Data Center that has evolved to include environments such as Colocation
facilities, multiple public clouds, and smaller remote offices.You will learn
where and when it is best to use NETSCOUT’s COTS software InfiniStreamNG (ISNG)
appliance, the virtual ISNG (vSTREAM), and Cyber Adaptors, to provide the Smart
Data used to power the nGeniusONE and Omnis Cyber Intelligence applications.

Arbor Sightline & Omnis Insight – Enhanced Visibility with Advanced Traffic
Reports (ATRs)
10:10 AM-11:00 AM
Breakout Session

FLORIDIAN J-L
Matt Hoffman
Principal Product Mgmt Mgr-Network Visibility
NETSCOUT
Networks and services continue to evolve as OTT content transforms our digital
lives and the infrastructure that supports them. With distributed peering,
content caching and edge application infrastructure now common, network
operators must be able to quickly understand ever-changing traffic flows to
manage costs and customer experience. Advanced Traffic Reports (ATRs) are the
next logical step in NETSCOUT’s strategy to bring more flexible and powerful
traffic analytics directly into Sightline – enabling NetOps and SecOps users to
gain greater awareness of underlying traffic patterns more easily , quickly and
cost-effectively. This talk will introduce ATRs and showcase the operational
value of this Insight-based software upgrade.

Security Visibility, Threat Detection and Investigation with OCI
10:10 AM-11:00 AM
Breakout Session

BONNET CREEK II-III
Rossitza Grozeva
Director, Product Marketing
NETSCOUT
Omnis Cyber Intelligence provides situational awareness, threat detection and
investigation based on NETSCOUT’s patented Adaptive Service Intelligence
data.This session will take a deeper dive into how OCI leverages smart data
technology to provide risk-focused approach that reduces the time from
identifying an incident to full restoration of services.

Mature and Strengthen your Zero Trust Architecture with Omnis Cyber Intelligence
11:10 AM-12:00 PM
Breakout Session

BONNET CREEK II-III
Karl Schaub
Chief Solutions Architect
NETSCOUT
Tony Waller
Principal Sales Engineer
NETSCOUT

Zero Trust Architectures have suffered from common cybersecurity challenges
shortages of quality staff, too many data breaches, rising costs and impacts of
breaches, and too many gaps in security tools. NETSCOUT’s comprehensive solution
approach delivers compelling improvements in Early Warning Systems, tracking
rapid attack surface changes, identifying compromised assets quickly, and
providing efficient and effective retrospective analysis. This session will
focus on: Zero Trust Architectures and how NETSCOUT has delivered solutions for
our customers in this space for years; how Omnis Cyber Intelligence addresses
key Zero Trust challenges; and how we complement other leading vendors to
complete a Zero Trust solution.


New Innovations with Packet Flow Switch, PFOS, PFM and PFX
11:10 AM-12:00 PM
Breakout Session

FLORIDIAN A-F
Mr Jeff Morriss
Principal Product Manager
NETSCOUT
The packet flow switch architecture enables strategic packet visibility that
scales and operates dynamically, enabling pervasive visibility for service
assurance or security systems. By continually listening to our customers for
ideas, we have made substantial enhancements to ensure cost-effective pervasive
visibility. This session will: highlight key improvements in PFOS, PFS Fabric
Manager, and Packet Flow eXtender; illustrate how Zero Touch Provisioning
accelerates rollout; discuss why pStack+ simplifies building meshes through
transport flexibility, improves load balancing, and reduces filter resource
usage; and address some near-term futures including 400G.

Understanding the Current DDoS Cyberthreat Landscape from 2022 [ASERT Threat
Report Presentation]
11:10 AM-12:00 PM
Breakout Session

FLORIDIAN J-L
Richard Hummel
Manager of Threat Intelligence
NETSCOUT
Join ASERT as we look at the scope of change that 2022 wrought in the DDoS
Threat Landscape and what we observed leading into 2022. From large movements in
DDoS Attack Vectors to ever-increasing number of DDoS botnets, attackers haven’t
taken their fingers off the trigger and aim to disrupt organizations around the
world to devastating effect. Understanding the threat landscape, attacker
motivations, and their methodologies is one of the first steps to building a
better cyber security defense posture.

Automated Analytics using Smart Data and AI/ML
11:10 AM-12:00 PM
Breakout Session

FLORIDIAN G-I
Greg Mayo
Senior Chief Solutions Architect in the Service Provider CTO office
NETSCOUT
To realize the potential of cloudified networks with 5G, Network Engineering and
Operations teams must increasingly rely on Machine Learning (ML) and Artificial
intelligence (AI) to orchestrate the network and services and augment
traditional service assurance approaches. In this session NETSCOUT will discuss
how it utilizes ML and AI technologies to support automated analytics!

Guardians Lounge - Wednesday Lunch
12:00 PM-1:30 PM
Social Event

Golf Pavilion

Let's grab some lunch!


Moving to nGenius Session Analyzer (nSA) and Getting Started
1:30 PM-5:30 PM
Bootcamp CSP Solutions

GILCHRIST
Gerard Argonza
Senior Instructor
NETSCOUT

Key to reducing customer churn and reducing MTTR (Mean Time to Repair) is
quickly identifying the root cause of a network outage or service degradation.
In this interactive session you will learn how to uncover and analyze Voice,
Data and SMS sessions that fail to deliver the desired performance on a specific
subscriber using nGenius Session Analyzer (nSA).

In lecture, demonstrations, and hands-on labs, we will explore features and
workflows that identify failure reasons that affect quality of experience of a
subscriber.  This also cover discussion on multiple protocol correlation feature
that provides end-to-end visibility of transactions. This session is ideal for
those who handle customer care escalations, trouble tickets resolutions, new
service introduction and network expansion.


Smart Edge Monitoring Essentials
1:30 PM-5:30 PM
Bootcamp Enterprise Solutions

INDIAN RIVER
Jay Magarian
Director, Global Education Services
NETSCOUT

This session will introduce attendees to Smart Edge Monitoring, where
nGeniusPULSE nPoints capture packet data from the synthetic tests and sends it
to InfiniStreamNG® or vSTREAM® appliances.  With the use of advanced Adaptive
Service Intelligence® - ASI technology to combine passive, packet-based
monitoring and synthetic business transaction testing intelligence in a single
data source.

Attendees will learn how to create synthetic testing including Business
transactions test which replicate end user experiences on the network.   Also
discussed is how the smart data is recorded. Comprehensive visibility comes from
the unique combination of nGeniusONE Service Assurance platform smart data and
nGeniusPULSE synthetic test monitoring, which enables organizations to pinpoint
the true root cause of problems. nGeniusONE is the foundation of NETSCOUT’s
recently introduced Smart Edge Monitoring solution for service edge monitoring
and end-user experience assurance. 

Attendees will also learn how to use the nGeniusONE platform for network and
application visibility, enterprise-wide and smart edge monitoring, analytics
reporting, troubleshooting, and end-user experience analysis. 


Unified Communications
1:30 PM-3:20 PM
Bootcamp Enterprise Solutions

PALM BEACH
Henry Kong
Principal Technical Instructor
NETSCOUT

This session describes and demonstrates nGeniusONE’s sophisticated unified
communications and collaboration monitoring and troubleshooting capabilities and
workflows. Participants learn how the platform monitors major voice and video
protocols including SIP, H.323, and RTCP/RTP, and how quality of service metrics
are used to evaluate performance. Workflows and drilldowns from the Dashboard
and the Media Monitor to Streams and UC Conversation views are presented.
Students will practice the concepts and techniques presented using realistic
UC&C scenario-based exercises. 
In this session, you will:  


 * Monitor UC&C performance at a high level in the Dashboard and Media Monitor  
 * Analyze and troubleshoot call quality for user communities  

 

 

 * Isolate calls using the Call Search utility  
 * Drill down to an individual call to evaluate signaling and RTP details  

 


TCP/IP Triage
1:30 PM-5:30 PM
Bootcamp Enterprise Solutions

ORANGE
Brian Hendee
Principal Technical Trainer
NETSCOUT

This session is designed for users with packet analysis and networking
knowledge, and some experience with nGeniusONE. Key TCP concepts, including flow
control and window size are reviewed. How to triage and isolate issues at a high
level, and how to drill down to individual sessions and packets, are presented.
Complete top-down workflows using nGeniusONE tools, and how to isolate sessions
and packets, are described and demonstrated. Students will learn sophisticated
deep packet inspection techniques and will practice using enhanced decode and
TCP analysis tools.  

In this session, you will:  


 * Examine packet analysis from an introductory to an advanced level 
 * Review TCP concepts to facilitate low-level troubleshooting  
 * Utilize intuitive workflows to isolate and triage application issues  
 * Navigate nGeniusONE from the Dashboard down to the packet level  
 * Manipulate performance metrics in service monitors and customize Dashboard
   views  
 * Solve real world problems using TCP concepts and nGeniusONE tools  

 


Packet Analysis for DDoS Mitigation
1:30 PM-5:30 PM
Bootcamp Security

UNION
Michael Hahn
Technical Support Manager
NETSCOUT

Your   network is under attack. Using your Sightline or AED’s visibility
without   borders, you've analyzed the threat and taken all reasonable actions
to mitigate the attack. Yet the attack is still impacting your services. What
you do next may decide if that attack is ultimately successful.In this session
you will explore the   additional tools available to you to further investigate
the characteristics of these potentially crippling attacks and to create a
surgical mitigation to stop them.

Join us to learn about:

 * The application layer attack
 * Sightline Sample Packets vs. AED Explore packets
 * Working with PCAP files
 * Creating HTTP, DNS, and Payload Regex Mitigations


Sightline Visibility & Traffic Analysis
1:30 PM-5:30 PM
Bootcamp Security

TAYLOR
Frank Harvie
Professional Services Engineer
NETSCOUT

You’ve deployed NETSCOUT’s Sightline in your network to provide unparalleled
visibility across your network to help detect and repel DDoS attacks.  However,
Sightline provides more capabilities to help you manage and optimize your
network for your business.  From network performance and peering analysis to BGP
policy management and even IPv6 rollout, Sightline can provide the reports and
analytics to give you complete visibility without borders.  In this session
you'll learn to use Sightline's visibility and reporting   tools to understand
your network's traffic, external peering, and target   customers' usage.

 

Join us to learn to: 

 

• Use Sightline visibility to manage your network

• Generate reports

• Use multi-match reporting via the Explore Traffic tool

• Managed Object Reporting and customer management


DDoS Smart Edge Protection – What’s New with AED?
1:30 PM-2:20 PM
Breakout Session

BONNET CREEK II-III
Yanhong Xin
Principal Product Manager
NETSCOUT
Are you interested in how NETSCOUT can help you to protect your network edge and
the exciting new product capabilities we have already delivered and are planning
to deliver in 2022? Please join us to get a fresh understanding of how you can
benefit from AED’s Smart Edge Protection as we discuss: how Arbor Edge Defense
(AED) can protect your network against the modern-day attacks; new product
capabilities we have delivered in the past year and how you could benefit from
them; and what’s on the roadmap.

Leveraging F5, ServiceNow and Splunk eco-systems to expand the reach of
nGeniusONE
1:30 PM-2:20 PM
Breakout Session

FLORIDIAN A-F
Jim Wang
Sr. Manager, Product Management
NETSCOUT
As business service offerings become more dynamic and elastic, IT professionals
need a broad scope of data and information to be integrated to remain
business-relevant and connected to efficient and effective execution of
proactive management. For many customers, ServiceNow, Splunk, and F5 continue to
play an essential role. This session will focus on NETSCOUT’s integration with
ServiceNow & Splunk Services for alarm/event forwarding and F5 BIG IP Platforms
to align to ever changing business service definitions, as well as conduct a
more in-depth discussion on alarm types in nGeniusONE and their respective
criticalities.

Arbor Smart DDoS Protection Portfolio - Sightline, Sentinel, TMS, & AED –
Roadmap
1:30 PM-3:20 PM
Breakout Session

FLORIDIAN J-L
Mr. Scott Iekel-Johnson
Director, Product Management
NETSCOUT
NETSCOUT's DDoS solutions continue to evolve to protect against the latest
threats. In this Roadmap talk you can learn about the significant new
developments delivered since last Engage, plus hear about upcoming new security
features that are on the roadmap for Sightline, Sentinel, TMS, and AED for the
coming year.

Instrumentation in a Hybrid World
1:30 PM-2:20 PM
Breakout Session

FLORIDIAN G-I
Mr Jeff Morriss
Principal Product Manager
NETSCOUT
Mr. Rob Lyons
Sr. Manager, Product Management
NETSCOUT
Gaining access to packets is fundamental to realizing visibility and driving
NETSCOUT’s Smart Data solutions. Our InfiniStream NG and vSTREAM creates Smart
Data from packet data for our nGenius product portfolio as well as data
enablement for 3rd party apps. Come hear about NETSCOUT’s latest product
solutions to gain access to packets and Smart Data!

Assuring Voice Services (VoIP, VoLTE, VoNR and Emergency Services)
2:30 PM-3:20 PM
Breakout Session

FLORIDIAN G-I
Erdem Uysal
Director, SBO
NETSCOUT
This is not your father’s voice service assurance! With Omnis Voice you have an
automated consultant to identify the most business impactful voice problems for
VoIP, VoLTE, VoNR and Emergency services along with the root cause analysis.
Don’t miss this session which will present our new Omnis Voice which helps to
automate service assurance in compelling use cases!

Thriving in a UCaaS and CCaaS Connected World
2:30 PM-3:20 PM
Breakout Session

FLORIDIAN A-F
Jim Vale
Principal Product Manager
NETSCOUT
The rapid adoption of UCaaS and CCaaS and its accelerated usage catalyzed by a
global pandemic has demonstrated that cloud enabled services can be
cost-effective solutions for work-from-home, mobile and customer premises
business needs.However, routing media traffic through firewalls and over the
internet paths presents new challenges to quality media service delivery.This
session will focus on:the underlying UCaaS client operation to establish the
media paths; new InfiniStreamNG, vSTREAM and nGeniusONE features that ensure
more complete media quality visibility; and Microsoft Teams support to enable
Call Search troubleshooting of specific Microsoft Teams client media streams.

Omnis Cyber Intelligence Early Warning, Contact Tracing and Retrospective
Analysis
2:30 PM-3:20 PM
Breakout Session

BONNET CREEK II-III
Mr. Karthik Haridoss
Principal Product Manager
NETSCOUT
The existing tools in the Network Detection and Response space are necessary,
but not sufficient. The Omnis Security strategy adopts a “blue ocean strategy”
because rather than replicate these existing tools, it addresses critical
industry pain points by filling in the gaps left by the existing tools. This
session will present the core capabilities of Omnis Cyber Intelligence for
detecting and investigating new threats.

Guardians Lounge - Wednesday Afternoon Break
3:20 PM-3:40 PM
Social Event

Afternoon Break Location - TBD
Let's take a break!

Omnis Cyber Intelligence Packet Analysis for Security Professionals
3:40 PM-5:30 PM
Bootcamp Enterprise Solutions

PALM BEACH
Fred Phillips
Principal Technical Trainer
NETSCOUT

This session will introduce attendees to Packet Analysis from the Security
perspective.  The course uses the Omnis Cyber Intelligence platform for packet
analysis which users will find very similar to the nGenius One platform, so this
class will translate to both.  A variety of attacks, backdoors, and denial of
service attacks will be seen in packet form so when you see these things in the
wild you will quickly recognize them and know what's going on.


Smart Data for the Data Lake!
3:40 PM-4:30 PM
Breakout Session

FLORIDIAN G-I
Mr David Sharpe
Principal Product Manager
NETSCOUT
Your nGenius solution produces Smart Data that can support a wide range of Big
Data and Analytics initiatives such as service consumption, device performance,
reducing churn, uncovering new opportunities, and promoting the monetization of
the network and services. Learn how NETSCOUT’s patented Adaptive Service
Intelligence (ASI) Smart Data and nGenius® Business Analytics can serve a wide
range of use cases from the RAN, Access and Core network for Marketing,
Executive Reporting, Business Analytics, Operations, Network Planning, Data
Enablement and much more.

Creating Meaningful Business Insights from Smart Data Export and Analytics
3:40 PM-4:30 PM
Breakout Session

FLORIDIAN A-F
Sri Ganapathi
Principal Product Manager
NETSCOUT
Enterprises from almost every industry are in desperate Enterprises from almost
every industry are in desperate need of actionable, quality data to utilize for
business insights for operations including planning, budgeting, resource
management, the user experience, security, and automation. Unfortunately, there
are serious shortcomings to many data sources that do not provide actionable
and/or quality data, or are cost prohibitive, or consume too much time and
energy to extract meaningful insights. This session explores how NETSCOUT’s
Omnis ASI Streamer can be leveraged to integrate with data lake and 3rd party
SIEM platforms to efficiently and effectively extract meaningful information
that can be utilized for smarter decision making.

Understanding the Current DDoS Cyberthreat Landscape from 2022
3:40 PM-4:30 PM
Breakout Session

BONNET CREEK II-III
Richard Hummel
Manager of Threat Intelligence
NETSCOUT
Join ASERT as we look at the scope of change that 2022 wrought in the DDoS
Threat Landscape and what we observed leading into 2022. From large movements in
DDoS Attack Vectors to ever-increasing number of DDoS botnets, attackers haven’t
taken their fingers off the trigger and aim to disrupt organizations around the
world to devastating effect. This session will help you understand the threat
landscape, attacker motivations, and their methodologies iso you can build a
better cyber security defense posture.

Arbor Smart Visibility Portfolio – Sightline & Omnis Insight [Product Update &
Roadmap]
3:40 PM-4:30 PM
Breakout Session

FLORIDIAN J-L
Mr. Talbot Hack
Senior Director, Product Management
NETSCOUT
NETSCOUT's Smart Visibility solution continues to evolve to improve network
operator operational observability and service availability. In this Roadmap
talk we will review significant Sightline and Insight developments delivered
since ENGAGE21 and cover novel functionality and enhancements on the 2022-2023
roadmap.

Arbor Sightline/TMS with Omnis Insight ATRs for Large, Complex Enterprises
4:40 PM-5:30 PM
Breakout Session

BONNET CREEK II-III
Mr. Talbot Hack
Senior Director, Product Management
NETSCOUT
Many large Enterprises have built complex, multi-national networks at scale to
support their business needs. These network operators face the same challenges
as traditional Service Providers and often require the same level of operational
capabilities and control in terms of traffic visibility, threat detection and
DDoS mitigation. This session will explore some large Enterprise examples and
showcase how Insight Advanced Traffic Reports and NETSCOUT’s carrier-grade
Sightline/TMS solution are designed to fulfill their needs.

Being Smart with Smart Mitigation – Maximizing Your Overall Capability
4:40 PM-5:30 PM
Breakout Session

FLORIDIAN J-L
Philippe Alcoy
Principal Security Technologist
NETSCOUT
Arbor Sightline offers an exhaustive set of powerful mitigation options. This
session will provide you a holistic overview of the capabilities available,
showing how Sightline, Sentinel, Insight, TMS and AED features and
functionalities can work together to solve the threats we face. This session is
a refresher or an introduction to taking full advantage of the NETSCOUT Arbor
solution.

Re-Imagining WebEx, Teams, and Zoom IT Support
4:40 PM-5:30 PM
Breakout Session

FLORIDIAN A-F
Mr. John Anderson
Sr. Product Manager
NETSCOUT
Every IT Help Desk is struggling the meet the demands of a highly remote
workforce with an exponential growth in UCaaS and UC&C trouble tickets that are
crippling IT resulting in longer MTTR and lower user satisfaction.IT
organizations know they cannot survive without a new method to keep their
employees, contractors, customers and prospects connected and
communicating.NETSCOUT’s Smart Edge Monitoring enables a new, smarter
paradigm.This session will demonstrate how NETSCOUT’s Smart Edge Monitoring
continuously tests and monitors Webex, Teams, and Zoom systems to identify the
source of problems with unique insights that have never existed before, for a
new, more efficient and effective IT support model.

Cable WIFI Assurance
4:40 PM-5:30 PM
Breakout Session

FLORIDIAN G-I
Praveen Chandel
Director, SP Analytics & Cloud Solutions
NETSCOUT
NETSCOUT is taking Cable Wifi assurance to the next level with the introduction
of Omnis Wifi! Omnis Wifi adds the power of AI and ML to NETSCOUT Smart Data to
help guide Network Operations and Engineering teams to address the most business
impacting Wifi issues along with providing the root cause analysis. Learn how
NETSCOUT’s advanced analytics helps improve Wifi service assurance!

The TAP
6:00 PM-8:00 PM
Social Event

Golf Pavilion
The TAP

April 28, 2022
Guardians Lounge - Thursday Breakfast
7:00 AM-8:50 AM
Social Event

Breakfast Area TBD
Guardians Lounge - Breakfast

Service Provider Workflow Essentials for nGeniusONE
8:00 AM-12:00 PM
Bootcamp CSP Solutions

FLAGLER
Nancy Arnold
Principal Technical Instructor
NETSCOUT

Through lecture, demonstrations and hands-on labs, this four-hour session gives
you hands-on access to the nGeniusONE ® Service Assurance platform. You will be
introduced to concepts, capabilities, and workflows that makeup NETSCOUT’s
service triage solution for Communications Service Providers for mobile and
fixed line networks. 
In this session, you will


 * Learn about Service Dashboard visualizations and workflows as first step in
   top-down  approach in Service Triage.  It provides consolidated visual
   overviews of the health of application services, networks services and
   service domains in the network. 
 * Understand the importance of using Monitors in isolating Service and Network
   issues by analyzing reasons of service failures and metrics that affect
   service and network degradation.  
 * Utilize the Call Search module to initiate trace of VOIP session. 
 * Use the Search and Discover as a powerful troubleshooting tool to narrow the
   search for what you are looking for whether it’s a user name,
   protocol/application, handset, cell id or network service. 

 


Service Provider Omnis Cyber Intelligence Essentials
8:00 AM-12:00 PM
Bootcamp CSP Solutions

INDIAN RIVER
Fred Phillips
Principal Technical Trainer
NETSCOUT

This session will introduce attendees to the Omnis Cyber Intelligence system. 
All main modules will be demonstrated, and students will have the opportunity to
use them themselves in a variety of labs designed to get them familiar with the
user interface and quickly going from the Alert to the Packets.  There will be
some configuration discussion as well to help students understand what the
metrics mean and how they are generated.Complete top-down workflows and how to
isolate sessions and packets, are described and demonstrated. Students will
learn some packet analysis techniques as well.


Moving to nGenius Session Analyzer (nSA) and Getting Started
8:00 AM-12:00 PM
Bootcamp CSP Solutions

GILCHRIST
Gerard Argonza
Senior Instructor
NETSCOUT

Key to reducing customer churn and reducing MTTR (Mean Time to Repair) is
quickly identifying the root cause of a network outage or service degradation.
In this interactive session you will learn how to uncover and analyze Voice,
Data and SMS sessions that fail to deliver the desired performance on a specific
subscriber using nGenius Session Analyzer (nSA).

In lecture, demonstrations, and hands-on labs, we will explore features and
workflows that identify failure reasons that affect quality of experience of a
subscriber.  This also cover discussion on multiple protocol correlation feature
that provides end-to-end visibility of transactions. This session is ideal for
those who handle customer care escalations, trouble tickets resolutions, new
service introduction and network expansion.


Enterprise Workflow Essentials for nGeniusONE
8:00 AM-12:00 PM
Bootcamp Enterprise Solutions

ORANGE
Henry Kong
Principal Technical Instructor
NETSCOUT

This in-depth four-hour session introduces the nGeniusONE platform and gives the
new user the opportunity to get hands-on experience navigating the UI and
top-down workflows. After a brief introduction to the platform, we will take you
through some workflows stepping through how to troubleshoot using nGeniusONE.
Realistic scenarios are used to reinforce nGeniusONE concepts and capabilities.
Typical troubleshooting start points that are covered include;

 

 * Dashboard Use Case
 * Search and Discover Use Case
 * Service Monitors Use Case
 * Traffic Monitor Use Case
 * Grid Use Case


TCP/IP Triage
8:00 AM-12:00 PM
Bootcamp Enterprise Solutions

JACKSON
Brian Hendee
Principal Technical Trainer
NETSCOUT

This session is designed for users with packet analysis and networking
knowledge, and some experience with nGeniusONE. Key TCP concepts, including flow
control and window size are reviewed. How to triage and isolate issues at a high
level, and how to drill down to individual sessions and packets, are presented.
Complete top-down workflows using nGeniusONE tools, and how to isolate sessions
and packets, are described and demonstrated. Students will learn sophisticated
deep packet inspection techniques and will practice using enhanced decode and
TCP analysis tools.  

In this session, you will:  


 * Examine packet analysis from an introductory to an advanced level 
 * Review TCP concepts to facilitate low-level troubleshooting  
 * Utilize intuitive workflows to isolate and triage application issues  
 * Navigate nGeniusONE from the Dashboard down to the packet level  
 * Manipulate performance metrics in service monitors and customize Dashboard
   views  
 * Solve real world problems using TCP concepts and nGeniusONE tools  

 


Omnis Cyber Intelligence Essentials
8:00 AM-12:00 PM
Bootcamp Enterprise Solutions

INDIAN RIVER
Fred Phillips
Principal Technical Trainer
NETSCOUT

This session will introduce attendees to the Omnis Cyber Intelligence system. 
All main modules will be demonstrated, and students will have the opportunity to
use them themselves in a variety of labs designed to get them familiar with the
user interface and quickly going from the Alert to the Packets.  There will be
some configuration discussion as well to help students understand what the
metrics mean and how they are generated.Complete top-down workflows and how to
isolate sessions and packets, are described and demonstrated. Students will
learn some packet analysis techniques as well.


Packet Analysis for DDoS Mitigation
8:00 AM-12:00 PM
Bootcamp Security

UNION
Michael Hahn
Technical Support Manager
NETSCOUT

Your   network is under attack. Using your Sightline or AED’s visibility
without   borders, you've analyzed the threat and taken all reasonable actions
to   mitigate the attack. Yet the attack is still impacting your services. What
you do next may decide if that attack is ultimately successful.  In this session
you will explore the   additional tools available to you to further investigate
the characteristics of these potentially crippling attacks and to create a
surgical mitigation to stop them.

 

Join us to learn about:

 

 * The application layer attack
 * Sightline Sample Packets vs. AED Explore packets
 * Working with PCAP files
 * Creating HTTP, DNS, and Payload Regex Mitigations


Defending Your Network with Sightline-TMS
8:00 AM-12:00 PM
Bootcamp Security

TAYLOR
Gustavo Coutinho
Sr. Professional Services Engineer
NETSCOUT

Current events show us that the importance of cyber and network security could
not be more critical than it is today. Security threats that target to hinder
elections, impact fuel distribution, and probe the power grid – all potential
acts of war, whether from within or from an outside aggressor. Your network is
constantly at risk - there is no peace time!  Using Sightline's visibility
without borders identify these threats and intelligently stop these attacks
using Arbor Threat Mitigation System.

 

Join this session to learn how to: 

 

 * Monitor and recognize DDOS attacks against your network 
 * Using Alert and traffic data, identify the type of attack against your
   network
 * Use a structured attack mitigation workflow to defend your network 
 * Apply best practices to your own structured mitigation workflow


4G/5G Private Networks
9:00 AM-9:50 AM
Breakout Session

FLORIDIAN G-I
Steve Craycraft
Principal Sales Engineer
NETSCOUT
While 5G private networks represents enormous opportunity, it also creates
complexity with the different implementations (5G disaggregated RAN, 5G RAN plus
User plane and 5G complete in a box, ex). These new variations of 5G along with
4G private networks add visibility borders across multiple domains comprised of
disparate networks, private and public clouds; as well as voice, video and data
services delivered via physical, virtualized, containerized, SDN/NFV and other
infrastructures.Come hear how NETSCOUT’s visibility and solutions help support
the successful rollout of private 4G and 5G networks!

Defending your Network Edge from Today’s DDoS Attacks
9:00 AM-9:50 AM
Breakout Session

BONNET CREEK II-III
Andrew Cockburn
Chief Solution Architect
NETSCOUT
Defending the Enterprise network edge from today’s increasingly complex DDoS
attack landscape is more daunting than ever before. The session will highlight
real-world examples and best practices from NETSCOUT’s DDoS experts in the
field, which will include protecting the performance and availability of
Enterprise stateful infrastructure (e.g., Next Gen Firewalls, Load Balancers
etc.) from DDoS attacks and other cyberthreats (e.g., brute force attacks,
scanning, malware etc.).

Deploying OCI & AED for Service Provider IT Applications
9:00 AM-9:50 AM
Breakout Session

FLORIDIAN J-L
Chad Hammerli
Sales Engineer
NETSCOUT
When we think of Internet Service Providers, Broadband Cables Operators, Hosting
Providers, or Content Providers, we normally think about the vital Internet
connectivity and services they delivery to us for business and non-business
purposes. But behind each of these service providers is an Enterprise. In this
presentation we will focus on how NETSCOUT Omnis Cyber Intelligence (OCI) and
Arbor Edge Defense can be deployed to protect the Service Provider’s IT
applications from DDoS attacks and other cyber threats.

New Innovations with nGeniusPULSE
9:00 AM-9:50 AM
Breakout Session

FLORIDIAN A-F
Greg Rayburn
Product Manager
NETSCOUT
nGeniusPULSE has a rich history of powerful contextual workflows, dashboards,
wired and Wi-Fi monitoring capabilities and Infrastructure Performance
Monitoring that is second to none. The incorporation of nGeniusPULSE technology
into Smart Edge Monitoring has transformed how IT professionals solve complex
problems more rapidly than ever before. This session will cover key
enhancements, new capabilities and innovations to the nGeniusPULSE and Smart
Edge Monitoring platforms covering UCaaS, cloud-based testing, and advanced
troubleshooting workflows.

Guardians Lounge - Thursday Morning Break
9:50 AM-10:10 AM
Social Event

Morning Break Location - TBD
Let's take a break!

Unpacking NETSCOUT Threat Intelligence for Service Providers [AIF Roadmap]
10:10 AM-11:00 AM
Breakout Session

FLORIDIAN J-L
Mr. Scott Iekel-Johnson
Director, Product Management
NETSCOUT
NETSCOUT’s AIF feed has expanded its content significantly over the past year,
including new types of DDoS-related content that enables automated blocking of
many types of DDoS attacks. AIF also enables content provider identification for
OTT traffic reporting in Sightline and Insight and provides the critical botnet
command and control and other cyber-threat indicators used to detect
botnet-infected hosts. In this talk we will cover the new content, discuss how
it is created and maintained by our ASERT threat intelligence team, and talk
about how it can be used in Sightline and TMS for more effective, automated DDoS
protection.

Introduction to Omnis IDS and its Integration with Omnis Cyber Intelligence &
Ecosystem
10:10 AM-11:00 AM
Breakout Session

BONNET CREEK II-III
Mr. Erik Hjelmstad
Senior Technical Marketing Engineer
NETSCOUT Systems, Inc
NETSCOUT's Omnis Intrusion Detection System (IDS), is a vital part of the
NETSCOUT Omnis Security solution. Based on Suricata and supporting open source,
commercial, private, and customized rulesets, Omnis IDS offers a comprehensive,
high performance, cost-effective software-based intrusion detection solution. In
this session we will introduce key features of Omnis IDS, its integration with
Omnis Cyber Intelligence, and how it can integrate with other components of a
common cyber security stack (e.g., a Splunk SIEM).

5G CBRS Solutions for Cable/MSOs
10:10 AM-11:00 AM
Breakout Session

FLORIDIAN G-I
Praveen Chandel
Director, SP Analytics & Cloud Solutions
NETSCOUT
The flexibility of CBRS makes it an ideal solution for many types of companies
and organizations. 5G CBRS can support nearly limitless IoT networks, edge
computing and private 5G networks. This session will present the NETSCOUT
solution to proactively monitor 5G CBRS!

Instrumentation Strategies for Smart Edge Monitoring and Security Assurance:
On-Prem Data Centers
10:10 AM-11:00 AM
Breakout Session

FLORIDIAN A-F
Mr. Rob Lyons
Sr. Manager, Product Management
NETSCOUT
In this session you will learn how Smart Edge Monitoring (SEM) and Security
Assurance services can improve visibility into your on-prem data center,
regional offices, and Colocation facilities by deploying the right
instrumentation at the right locations. You will learn where and when to use the
InfiniStreamNG appliances, ISNG COTS software appliances, and other NETSCOUT
products including Packet Flow Switches (PFS), to provide the Smart Data used to
power the nGeniusONE, nGeniusPULSE, and Omnis Cyber Intelligence applications.

New Innovations with nGeniusONE
11:10 AM-12:00 PM
Breakout Session

FLORIDIAN A-F
Jim Wang
Sr. Manager, Product Management
NETSCOUT
IT Professionals desperately need visibility and analysis into any
infrastructure environment, for any service, from wherever they are
accessed.nGeniusONE provides rapid IT troubleshooting using network advantage
point, predictive analysis, network protocol health indicators, and on-board
packet captures to reduce MTTR along with powerful industry leading performance
analysis, service dependency mapping, application analysis and session
analysis.This session will go into depth on the positive impact to productivity
and efficiency from new enhancements to nGeniusONE application classification,
modern protocols updates, workflow consolidation, and simplification.

ASERT – Behind the scenes developing NETSCOUT DDoS Threat Intelligence
11:10 AM-12:00 PM
Breakout Session

FLORIDIAN J-L
Richard Hummel
Manager of Threat Intelligence
NETSCOUT
ASERT pulls back the curtains to reveal our internal process for DDoS Threat
Intelligence tracking, curation, and deployment into our ATLAS Intelligence Feed
(AIF). The intent of this session is to reveal the underworking’s of how we
collect and synthesize data into operational value for our customers and fuel
our discovery into new threats.

Always on Mobile Security
11:10 AM-12:00 PM
Breakout Session

FLORIDIAN G-I
Rossitza Grozeva
Director, Product Marketing
NETSCOUT
Security has taken on a new focus within mobile network operators (MNOs) as the
market and revenue opportunities available from next-generation mobile services
running on 4G/5G solidify. New enterprise, IoT (Internet of Things) and IoE
(Internet of Everything) services with business, mission and safety criticality
aspects, and new higher speed consumer Internet services, as well as more open
network infrastructure, bring a new range of threats and concerns. This session
will present the latest NETSCOUT security offering for Communications Service
Providers as they look to secure their evolving networks.

Complementing Cloud-based DDoS protection with Arbor On-prem Protection
11:10 AM-12:00 PM
Breakout Session

BONNET CREEK II-III
Thomas Bienkowski
Sr. Director, Security Product Marketing
NETSCOUT
Mark Doyle
Telecoms Architect
EIR
Jason Whitaker
South Staffordshire College
Relying solely upon a cloud-based DDoS protection service is not enough.
Stopping the modern-day, multi-vector DDoS attack requires a combination of
cloud-based and always on, on-premises based DDoS protection. In this session
you’ll hear from two NETSCOUT customers who use Arbor Edge Defense along with
their cloud-based solution to create a stronger cyber defense for their
organizations.



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