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Effective URL: https://www.zendesk.com/au/?ref=431
Submission: On June 28 via api from AU — Scanned from AU
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<path d="M8 0C3.6 0 0 3.6 0 8s3.6 8 8 8 8-3.6 8-8c0-2.1-.85-4.15-2.35-5.65S10.1 0 8 0zM6.2 12.6 2.9 9.35l.85-.85 2.45 2.45 6.05-6.1.85.85-6.9 6.9z"></path>
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<path d="M8 0C3.6 0 0 3.6 0 8s3.6 8 8 8 8-3.6 8-8c0-2.1-.85-4.15-2.35-5.65S10.1 0 8 0zM6.2 12.6 2.9 9.35l.85-.85 2.45 2.45 6.05-6.1.85.85-6.9 6.9z"></path>
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<path d="M8 0C3.6 0 0 3.6 0 8s3.6 8 8 8 8-3.6 8-8c0-2.1-.85-4.15-2.35-5.65S10.1 0 8 0zM6.2 12.6 2.9 9.35l.85-.85 2.45 2.45 6.05-6.1.85.85-6.9 6.9z"></path>
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Zendesk for serviceThe complete service solutionZendesk for salesThe modern
sales solutionSunshine platformFast, open and flexibleMarketplaceApps,
integrations and partners
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sales solution
Solutions
EnterpriseHave conversations at scaleSmall & medium businessesGrow without
growing painsStartupsStart off on the right footEmployee experienceTreat
employees like customersIndustriesMeet your market’s needsConversational
CRMCreate lasting customer relationships
Demo
Resources
BlogGuides, reports and best practiceEvents and webinarsLearn from wherever you
areCommunityConnect, learn and engage with Zendesk usersProfessional servicesGet
hands-on help, dedicated support or expert guidanceWhat’s New with ZendeskCheck
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> “Most businesses are sitting on a data gold mine within their customer
> profiles. We use Zendesk... to get data on customer interactions that no one
> else is collecting.”
Gershwin Exeter
Vice President of Global Services
> “We love Zendesk because their API allows us to explore ways to get customer
> data in front of agents in ways that create a smoother, more personalised
> experience.”
Addie Wallace
Senior Director of Brand Marketing
> “Zendesk’s integration capabilities, flexibility and feature depth allow me to
> be creative with how we’re using it. And they let us scale in really
> interesting and powerful ways.”
Laurie Leduc
Head of Community Support
> “The workflows we built in Zendesk Suite allowed us to achieve or exceed
> customer expectations in handling urgent issues.”
Caitlin Wood
Vice President of Customer Operations
> “Most businesses are sitting on a data gold mine within their customer
> profiles. We use Zendesk... to get data on customer interactions that no one
> else is collecting.”
Gershwin Exeter
Vice President of Global Services
> “We love Zendesk because their API allows us to explore ways to get customer
> data in front of agents in ways that create a smoother, more personalised
> experience.”
Addie Wallace
Senior Director of Brand Marketing
> “Zendesk’s integration capabilities, flexibility and feature depth allow me to
> be creative with how we’re using it. And they let us scale in really
> interesting and powerful ways.”
Laurie Leduc
Head of Community Support
> “The workflows we built in Zendesk Suite allowed us to achieve or exceed
> customer expectations in handling urgent issues.”
Caitlin Wood
Vice President of Customer Operations
> “Most businesses are sitting on a data gold mine within their customer
> profiles. We use Zendesk... to get data on customer interactions that no one
> else is collecting.”
Gershwin Exeter
Vice President of Global Services
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286%
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$20
Million
Net present value customers reached over three years
2
Months
Time it took for customers to receive payback
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Gartner, Critical Capabilities for the CRM Customer Engagement Centre, 8 June
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