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BOX PRIVACY NOTICE


 * Overview
 * Changes to This Notice
 * Regional Information
 * Collection of Information
 * Use of Information
 * Sharing and Disclosure of Information
 * Your Personal Information Choices
 * Protection of Personal Information
 * Our Policy Toward Children
 * Contacting Us

OverviewChanges to This NoticeRegional InformationCollection of InformationUse
of InformationSharing and Disclosure of InformationYour Personal Information
ChoicesProtection of Personal InformationOur Policy Toward ChildrenContacting Us

Effective as of May 12, 2020, Box, Inc., and its subsidiaries, (collectively,
“Box” or “we” or “us” or “our”) have updated our Box Privacy Notice (“Privacy
Notice”).




OVERVIEW

At Box, we respect the privacy rights of users and recognize the importance of
protecting your information. We provide a cloud-based content management
platform and our products make it easier for people to share ideas, collaborate
and help get work done. This Privacy Notice explains how information (including
personal data as defined under GDPR) is collected, retained, used, disclosed,
and transferred by Box and the available choices you have in regards to your
personal information. This Privacy Notice applies to information collected, used
or shared by Box when you use or access our websites, products, applications or
services (collectively, the "Box Services"), including when you attend a Box
event or otherwise interact with us.

 


BUSINESS ACCOUNTS

If you use the Box Services as part of a business, an entity, or a non-profit
(collectively, “Organization”) that has an agreement with Box, then the terms of
that agreement between the Organization and Box will supersede the Privacy
Notice where the terms overlap.




CHANGES TO THIS NOTICE

We may change this Privacy Notice from time to time. If we make any changes, we
will revise the date at the top of this Privacy Notice. If there are material
changes to this Privacy Notice, we may notify you or your Organization more
directly by email or post a notice on Box’s website prior to the changes
becoming effective. We encourage you to periodically review our Privacy Notice
to stay informed about our data protection practices and the ways you can help
protect your privacy.




REGIONAL INFORMATION

Box complies with the EU-U.S. and Swiss-U.S. Privacy Shield Framework for the
transfer of personal data we process on behalf of Organizations in Business
Accounts. For more information about our Privacy Shield certification, please
view the Box EU-U.S. and Swiss-U.S. Privacy Shield Notice.

For additional information on Box’s international data transfers and
region-specific notices, please refer to our Regional Information page found
here, which provides information on the following:

 * Asia-Pacific Economic Cooperation (APEC) Cross Border Privacy Rules
 * APEC Privacy Recognition for Processors
 * Binding Corporate Rules
 * California Consumer Privacy Act




COLLECTION OF INFORMATION

Box collects information in the following ways:

 

1. INFORMATION YOU PROVIDE.

We collect the information you directly provide to Box when you visit our
websites or register for and/or use the Box Services.
 

 

2. INFORMATION WE COLLECT AUTOMATICALLY.

We collect information related to your usage of the Box Services and the devices
you use to access those Box Services.
 

 

3. INFORMATION WE COLLECT FROM OTHER SOURCES.

We collect information from third parties where you have provided us with access
to information from those third parties.

 

In some situations, you can decline to provide information to Box when asked for
it. If you decline to provide information where Box requires such information to
operate the Box Services and fulfill our obligations, you may not be able to use
the applicable Box Service(s). Situations where this may occur include:

 * Where Box asks you to provide personal information to be able to add features
   or services to an existing account at your request;
 * Where Box asks you to provide personal information to create an account; or
 * Where a third-party application on Box asks you to provide information to use
   their feature or service.

There may be situations where you do not have the ability to decline to provide
information. This includes where Box automatically collects personal information
through your use of Box Services. For any questions about providing us with your
personal information, please contact us at privacy@box.com


LEARN MORE

We collect certain information in the following ways:

Information You Provide

 * We collect information directly from you when you: Register with Box for an
   account, create or modify your profile and account, access and use the Box
   Services (including but not limited to when you upload, download, collaborate
   on or share files or other information), use features of the Box Services,
   participate in a survey, contest, promotion, sweepstakes, activity or event,
   make a purchase, request customer support, or communicate with us via
   third-party social media. We also store the files or other information that
   you upload or provide to the Box Services (“Content”) in order to provide you
   with the Box Services.
 * The types of information we may collect directly from you include:
   * Your name;
   * User name;
   * Email address;
   * Your picture;
   * Postal address;
   * Phone number;
   * Information about your data storage preferences;
   * Employer’s name;
   * Job title;
   * Transactional information (including services purchased or subscribed to
     and billing address); as well as
   * Any contact or other information you choose to provide.
 * We also collect the information of third parties you provide to enable the
   use of certain functionality and features of the Box Service. For example, if
   you invite a user into the Box Service, we will collect the email address you
   provide in order to invite that user to collaborate on the Content you
   shared.

Information We Collect Automatically

Information We Collect Through Your Use of the Box Services

 * Usage Information: We monitor user activity in connection with the Box
   Services and collect information about the applications and features you use,
   the Box websites you visit, the sizes and names of the files or folders you
   upload, download, share, or access while using the Box Services, the Content
   you access, and any actions taken in connection with the access and use of
   your information and Content in the Box Services.
 * Log Information: We log information about you when you access and use the Box
   Services, including: Your Internet Protocol ("IP") address, access times,
   browser type and language, Internet Service Provider ("ISP"), the Box web
   pages that you visit, the Content you use, and the URL of the web page you
   visited before navigating to one of the Box Services.
 * Device Information:We collect information about any device (e.g., computers,
   mobile devices, etc.) used to access Box Services, including: The hardware
   model, operating system and version, unique device identifiers, mobile
   network information, or platform information. If you experience an error or
   crash in any of the Box Services, we may collect information (using first or
   third-party products) and logs from your device including information such as
   your device’s IP address, device name, operating system version, application
   configuration(s), the time and date, and other statistics. We collect your
   location-based information from your mobile device, with your consent,
   through our mobile apps to enable certain features and functionality. You can
   enable or disable this functionality in the Box mobile application settings.

Information Collected by Cookies and Similar Tracking Technologies: We (and the
service providers working on our behalf) use various technologies to collect
information. This may include saving cookies to your computer or mobile device.
For information on what cookies are, which ones we use, why we use them, and how
you can manage their use, please see our Cookie Notice.

Information We Collect from Other Sources

 * We may also obtain information from third party applications and combine that
   with other information we collect through the Box Services. Any access or
   restrictions that we may have to such information from such a third party is
   in accordance with the privacy notice and authorization procedures determined
   by that third party.


USE OF INFORMATION

Box uses information collected for the purpose of providing the Box Services.
Box will process and transfer information within and to the U.S. and other
countries and territories from which Box or its authorized third parties may
operate, which may have different privacy laws from your country of residence.
For more details please see the Regional Information page.


LEARN MORE

Your information may be used to perform a variety of purposes, such as:

 * Provide, operate, maintain, and improve the Box Services;
 * Enable you to access and use the Box Services, including uploading,
   downloading, collaborating on and sharing Content, and sending emails on your
   behalf;
 * Send you technical notices, updates, security alerts, and support and
   administrative messages;
 * Provide and deliver the services and features you request, process and
   complete transactions and send you related information, including purchase
   confirmations and invoices;
 * Respond to your comments, questions, and requests, and provide customer
   service and support;
 * Communicate with you about services, features, surveys, newsletters, offers,
   promotions, contests and events, and provide other news or information about
   Box and our select partners;
 * Process and deliver contest or sweepstakes entries and rewards;
 * Monitor and analyze trends, usage, and activities in connection with the Box
   Services and for sales, marketing or advertising purposes;
 * Investigate and prevent fraudulent transactions, unauthorized access to the
   Box Services, and other illegal activities;
 * Personalize and improve the Box Services, and provide Content, features,
   and/or advertisements that match your interests and preferences or otherwise
   customize your experience on the Box Services;
 * Send you push notifications from time-to-time in order to update you about
   events or activities related to the Box Services. If you no longer wish to
   receive these types of communications, you may turn them off at the device
   level. To ensure you receive proper notifications, we collect certain
   information about your device such as operating system and user
   identification information;
 * Link or combine with other information we receive from third parties to help
   understand your needs and provide you with better service; and
 * Enable you to collaborate on and share files with users you designate.


SHARING AND DISCLOSURE OF INFORMATION

We will not share personal information about you or any Content with any third
parties, unless you allow it, as described in this Privacy Notice, or in
connection with providing you the Box Services. We may share information with
(i) third parties and vendors or other services providers working on our behalf;
(ii) the third-party Box integrations or other third-party products that you
choose to use while working with the Box Services or (iii) when necessary, to
protect the security and safety of our users or when required by law or a legal
process.


LEARN MORE

We may share information about you as follows:

 * Vendors, Consultants, and Other Service Providers: We share information with
   third-party vendors, consultants, and other service providers who are working
   on our behalf and require access to your information to carry out that work,
   such as to process billing, provide customer support, etc. These service
   providers are authorized to use your information only as necessary to provide
   services to Box and/or Box Services.
   
   We also share your information with third-party vendors to understand which
   areas and features of the Box Services are most popular and/or to improve the
   overall effectiveness of Box’s Services and features. In addition, Box uses
   subprocessors for certain Box Services. For more information on Box’s
   subprocessors, please refer to our Subprocessor Page.
 * Business Account: If you have an individual Box account and your account
   email domain is owned or managed by your employer or another organization,
   your employer or that organization may be provided with access to information
   relating to your account.
    
 * For Collaboration: We share your information with third parties you choose
   when using collaboration or sharing features in the Box Services. The
   personal information we may share includes: your name, email address,
   information from your profile and online account (including your photo), and
   any Content you choose to share will be shared with such third parties, and
   such third parties may communicate with you (such as by posting comments or
   emailing you) in connection with your use of the collaboration features of
   the Box Services.
    
 * Third Party Applications: Box provides you with opportunities to connect with
   third-party applications or services, such as through our Box application
   partner ecosystem or integration partners. If you choose to use any
   third-party applications or services, we share information about you
   including your username and any Content you choose to use in connection with
   those applications and services, and such third parties may contact you
   directly.
   
   Note, this Privacy Notice does not apply to your use of such third-party
   applications and services, and we are not responsible for how those third
   parties collect, use, and disclose your information and Content. We encourage
   you to review the privacy notices of those third parties before connecting to
   or using their applications or services to learn more about their information
   and privacy practices.
    
 * Compliance with Laws: We may disclose your information to a third party if
   (a) we believe that disclosure is reasonably necessary to comply with any
   applicable law, regulation, legal process, or governmental request; (b) to
   enforce our agreements and policies with our users and customers; (c) to
   protect the security or integrity of the Box Services; (d) to protect Box,
   our users and customers, or the public from harm or illegal activities; (e)
   to respond to an emergency which we believe in the good faith requires us to
   disclose information to assist in preventing the death or serious bodily
   injury of any person, or (f) to any other third party with your prior
   consent.
    
 * Business Transfers: We may share or transfer your information in connection
   with, or during negotiations of, any merger, sale of company assets,
   financing, or acquisition of all or a portion of our business to another
   company.
    
 * Aggregated or Anonymized Data: We may also share aggregated or anonymized
   information that does not directly identify you with third parties.

Retention of Personal Information

We will retain your personal information for the period necessary to fulfill the
purposes outlined in this Privacy Notice and in order to provide you the Box
Services, and for as long as your account is active or as needed to provide you
services. We will also retain your information to comply with our legal
obligations, resolve disputes, and enforce of our agreements.


YOUR PERSONAL INFORMATION CHOICES

We understand that your personal information is important to you, and that is
why you have choices in how your personal information is used and shared. You
can exercise your data protection and privacy rights at any time by logging into
your Box account and updating your preferences or contacting Box at
privacy@box.com.

For example, you can:

 * Update, access, and delete your account information;
 * Choose whether you wish to receive promotional and newsletter communications;
   and
 * Choose whether you wish to share personal information with and use Box
   integrations.


LEARN MORE

 * Account Information: You may update, correct, or delete your personal
   information at any time by logging into your account and modifying your
   personal information or by emailing us at privacy@box.com. You may also
   submit an access request by emailing privacy@box.com, and Box will provide
   you with information about whether we hold, or process on behalf of a third
   party, any of your personal information. We will respond to your access
   request within 30 days.
    
 * Deactivating or Deleting Your Account: If you have an individual Box account
   and wish to deactivate your account, please check on Box Community for
   instructions, but note that we may retain certain information, including
   cached or archived copies, as required by law or for legitimate business
   purposes. If you have an Organization Box account, please email your Box
   Services administrator appointed by your Organization for information
   regarding cancelling your account.
    
 * Collaboration and Sharing Features: The Box Services offer collaboration and
   sharing features and support Box and third-party integrations, which allow
   you to share your Content or other information through the Box Services. You
   can set permissions and change your settings at any time for files and
   folders through your account. For more information about collaboration and
   sharing features and on how you can manage your permissions and defaults
   please see Box Community.
    
 * Community Forums and Blogs: Some of our website offers publicly accessible
   blogs or community forums. You should be aware that any information you
   provide in these areas may be read, collected, and used by others.
   To request removal of your personal information from our blog or
   testimonials, please submit a ticket with Contact Support on Box Community.
   In some cases, we may not be able to remove your personal information, in
   which case we will let you know if we are unable to do so and why.
    
 * Cookies. Most web browsers are set to accept cookies by default. If you
   prefer, you can usually choose to set your browser to remove or reject
   browser cookies or to prompt you before accepting such a cookie. You also can
   directly opt out of certain third-party cookies. Please note that choosing to
   remove or reject certain cookies might adversely affect your use of Box
   Services. For more information about Box’s use of cookies, please see our
   Cookie Notice.
    
 * Advertising: You may opt out of personalized ads anytime by deleting your
   browser's cookies. In addition, you may opt-out of interest-based advertising
   from some third-party partners by visiting http://optout.aboutads.info/,
   http://optout.networkadvertising.org/, or the third-party provider’s
   websites. Residents of the European Economic Area (“EEA”) please visit
   http://www.youronlinechoices.eu. For more information, please review our
   Cookie Notice.
    
 * Links to Third-Party Websites: We may link to third-party websites in the Box
   Services. When you click on a link to a third-party website from our website,
   your activity and use on the linked website is governed by that website’s
   policies, not by those of Box. We encourage you to visit their websites and
   review their privacy and user policies.
    
 * Promotional and Newsletter Communications: You may opt out of receiving
   promotional and newsletter emails from Box by following the opt-out
   instructions provided in those emails. You may also opt out of receiving
   promotional emails and other promotional communication from us at any time by
   emailing privacy@box.com with your specific request. If you opt out, we will
   still send you non-promotional communications, such as security alerts and
   notices related to your access to or use of the Box Services or those about
   your online account or our ongoing business relations.
    


PROTECTION OF PERSONAL INFORMATION

Box is committed to securing your personal information. We take appropriate
technological and organizational measures to help protect your personal
information from loss, theft, misuse and unauthorized access, disclosure,
alteration and destruction. Box complies with applicable data protection,
privacy, and security breach notification laws.

Some of the ways in which Box protects your personal information include:

 * We encrypt your Content when it is stored at rest in our data centers.
 * We protect sensitive information with encryption during transmission over the
   public Internet.
 * We keep the servers on which personal information is stored in a controlled
   environment with limited access.
 * We maintain a wide variety of compliance and security programs.




OUR POLICY TOWARD CHILDREN

The Box Services are not directed to individuals under the age of 18 and we do
not knowingly collect information from anyone under 18. If you become aware that
a child has provided us with personal information, please contact us at
privacy@box.com. If we become aware that a child under 18 has provided us with
personal information, we will take steps to delete such information as soon as
possible.




CONTACTING US

Please contact us at privacy@box.com or at Box Privacy, 900 Jefferson Avenue,
Redwood City, CA 94063, United States of America if you:

 * Have questions about this Privacy Notice;
 * Wish to make a complaint or have a concern about our handling of your
   personal information; or
 * Want to report a possible breach of privacy laws.

Box will respond to your inquiry within 30 days.

To contact Box's Data Protection Officer, please email dpo@box.com.

If you have an unresolved privacy or data use concern that we have not addressed
satisfactorily, please contact our U.S.-based third-party dispute resolution
provider (free of charge) at https://feedback-form.truste.com/watchdog/request.