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support.quark.com Open in urlscan Pro
54.211.62.88  Public Scan

Go To Rescan Add Verdict Report
Submitted URL: https://quarkdesigners-com.mautic.net/r/ce29b8659cbf6e437822bc7ed?ct=YTo1OntzOjY6InNvdXJjZSI7YToyOntpOjA7czoxNDoiY2FtcGFpZ24uZXZlbnQiO...
Effective URL: https://support.quark.com/en/support/login
Submission: On February 15 via api from US
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 9 IPs in 2 countries across 10 domains to perform 26 HTTP transactions. The main IP is 54.211.62.88, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is support.quark.com.
TLS certificate: Issued by R3 on February 2nd 2021. Valid for: 3 months.
This is the only time support.quark.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 1 104.197.196.164 15169 (GOOGLE)
2 4 54.211.62.88 14618 (AMAZON-AES)
1 1 54.157.125.36 14618 (AMAZON-AES)
2 2606:4700::68... 13335 (CLOUDFLAR...)
8 65.9.99.6 16509 (AMAZON-02)
1 52.216.96.237 16509 (AMAZON-02)
1 13.224.194.121 16509 (AMAZON-02)
1 1 52.117.22.28 36351 (SOFTLAYER)
6 52.117.22.24 36351 (SOFTLAYER)
1 143.204.99.98 16509 (AMAZON-02)
2 2a00:1450:400... 15169 (GOOGLE)
3 2a00:1450:400... 15169 (GOOGLE)
26 9
1    104.197.196.164 (Council Bluffs, United States)

ASN15169 (GOOGLE, US)
PTR: 164.196.197.104.bc.googleusercontent.com
quarkdesigners-com.mautic.net
4    54.211.62.88 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-54-211-62-88.compute-1.amazonaws.com
support.quark.com
1    54.157.125.36 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-54-157-125-36.compute-1.amazonaws.com
api.freshworks.com
2    2606:4700::6810:135e (United States)

ASN13335 (CLOUDFLARENET, US)
cdnjs.cloudflare.com
8    65.9.99.6 (United States)

ASN16509 (AMAZON-02, US)
assets7.freshdesk.com
assets6.freshdesk.com
assets5.freshdesk.com
assets2.freshdesk.com
1    52.216.96.237 (Ashburn, United States)

ASN16509 (AMAZON-02, US)
PTR: s3-1.amazonaws.com
s3.amazonaws.com
1    13.224.194.121 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-224-194-121.fra2.r.cloudfront.net
d1hashle7dv0hm.cloudfront.net
1    52.117.22.28 (United States)

ASN36351 (SOFTLAYER, US)
PTR: 1c.16.7534.ip4.static.sl-reverse.com
mylivechat.com
6    52.117.22.24 (United States)

ASN36351 (SOFTLAYER, US)
PTR: 18.16.7534.ip4.static.sl-reverse.com
a4.mylivechat.com
1    143.204.99.98 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-143-204-99-98.fra50.r.cloudfront.net
assets10.freshdesk.com
2    2a00:1450:4001:80e::200a (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
fonts.googleapis.com
3    2a00:1450:4001:811::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
fonts.gstatic.com
Domain Requested by
6 a4.mylivechat.com support.quark.com
mylivechat.com
a4.mylivechat.com
4 support.quark.com 2 redirects support.quark.com
3 fonts.gstatic.com fonts.googleapis.com
3 assets7.freshdesk.com support.quark.com
assets7.freshdesk.com
2 fonts.googleapis.com support.quark.com
mylivechat.com
2 assets2.freshdesk.com support.quark.com
2 assets6.freshdesk.com support.quark.com
2 cdnjs.cloudflare.com support.quark.com
cdnjs.cloudflare.com
1 assets10.freshdesk.com support.quark.com
1 mylivechat.com 1 redirects
1 d1hashle7dv0hm.cloudfront.net support.quark.com
1 s3.amazonaws.com support.quark.com
1 assets5.freshdesk.com support.quark.com
1 api.freshworks.com 1 redirects
1 quarkdesigners-com.mautic.net 1 redirects
26 15
Subject Issuer Validity Valid
fdus-34.freshdesk.com
R3		 2021-02-02 -
2021-05-03		 3 months crt.sh
sni.cloudflaressl.com
Cloudflare Inc ECC CA-3		 2020-10-21 -
2021-10-20		 a year crt.sh
*.freshdesk.com
Amazon		 2020-06-25 -
2021-07-25		 a year crt.sh
s3.amazonaws.com
DigiCert Baltimore CA-2 G2		 2020-08-04 -
2021-08-09		 a year crt.sh
*.cloudfront.net
DigiCert Global CA G2		 2020-05-26 -
2021-04-21		 a year crt.sh
*.mylivechat.com
Go Daddy Secure Certificate Authority - G2		 2020-09-03 -
2021-10-05		 a year crt.sh
upload.video.google.com
GTS CA 1O1		 2021-01-26 -
2021-04-20		 3 months crt.sh
*.gstatic.com
GTS CA 1O1		 2021-01-26 -
2021-04-20		 3 months crt.sh

This page contains 1 frames:

Primary Page: https://support.quark.com/en/support/login
Frame ID: 5BC1307EA04B45C84B14C4C085B5E878
Requests: 26 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page URL History Show full URLs

  1. https://quarkdesigners-com.mautic.net/r/ce29b8659cbf6e437822bc7ed?ct=YTo1OntzOjY6InNvdXJjZSI7YToyOntpOjA7czoxNDoiY... HTTP 302
    https://support.quark.com/en/support/login HTTP 302
    https://api.freshworks.com/oauth/authorize?client_id=3739452e-e3dc-4f7f-9aaa-739acb9cbcb9&hd=quark.fres... HTTP 302
    https://support.quark.com/freshid/authorize_callback?error=unauthorized&error_description=Unauthorized HTTP 302
    https://support.quark.com/en/support/login Page URL

Detected technologies

Overall confidence: 50%
Detected patterns
  • meta csrf-param /^authenticity_token$/i
Overall confidence: 50%
Detected patterns
  • meta csrf-param /^authenticity_token$/i
Overall confidence: 100%
Detected patterns
  • html /<link[^>]* href=[^>]+(?:([\d.]+)\/)?(?:css\/)?font-awesome(?:\.min)?\.css/i
Overall confidence: 100%
Detected patterns
  • html /<link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com/i

Page Statistics

26
Requests

100 %
HTTPS

25 %
IPv6

10
Domains

15
Subdomains

9
IPs

2
Countries

664 kB
Transfer

2030 kB
Size

3
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://quarkdesigners-com.mautic.net/r/ce29b8659cbf6e437822bc7ed?ct=YTo1OntzOjY6InNvdXJjZSI7YToyOntpOjA7czoxNDoiY2FtcGFpZ24uZXZlbnQiO2k6MTtpOjExOTY7fXM6NToiZW1haWwiO2k6MjU7czo0OiJzdGF0IjtzOjIyOiI2MDI5M2JiMGNlYTEzOTA5MTY3NjEwIjtzOjQ6ImxlYWQiO3M6NzoiMTQxNzk4MyI7czo3OiJjaGFubmVsIjthOjE6e3M6NToiZW1haWwiO2k6MjU7fX0%3D& HTTP 302
    https://support.quark.com/en/support/login HTTP 302
    https://api.freshworks.com/oauth/authorize?client_id=3739452e-e3dc-4f7f-9aaa-739acb9cbcb9&hd=quark.freshdesk.com&logout_uri=https%3A%2F%2Fsupport.quark.com%2Ffreshid%2Flogout&redirect_uri=https%3A%2F%2Fsupport.quark.com%2Ffreshid%2Fauthorize_callback&response_type=code HTTP 302
    https://support.quark.com/freshid/authorize_callback?error=unauthorized&error_description=Unauthorized HTTP 302
    https://support.quark.com/en/support/login Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 7
  • https://mylivechat.com/chatinline.aspx?hccid=50253958 HTTP 302
  • https://a4.mylivechat.com/livechat2/livechat2.aspx?hccid=50253958&apimode=chatinline

26 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request login
support.quark.com/en/support/
Redirect Chain
  • https://quarkdesigners-com.mautic.net/r/ce29b8659cbf6e437822bc7ed?ct=YTo1OntzOjY6InNvdXJjZSI7YToyOntpOjA7czoxNDoiY2FtcGFpZ24uZXZlbnQiO2k6MTtpOjExOTY7fXM6NToiZW1haWwiO2k6MjU7czo0OiJzdGF0IjtzOjIyOiI2...
  • https://support.quark.com/en/support/login
  • https://api.freshworks.com/oauth/authorize?client_id=3739452e-e3dc-4f7f-9aaa-739acb9cbcb9&hd=quark.freshdesk.com&logout_uri=https%3A%2F%2Fsupport.quark.com%2Ffreshid%2Flogout&redirect_uri=https%3A%...
  • https://support.quark.com/freshid/authorize_callback?error=unauthorized&error_description=Unauthorized
  • https://support.quark.com/en/support/login
28 KB
10 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://support.quark.com/en/support/login
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.211.62.88 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-54-211-62-88.compute-1.amazonaws.com
Software
/
Resource Hash
69143ba47510791801f0297b6466a214ced5b31461faceee93663abdc6544c27
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options DENY
X-Xss-Protection 1; mode=block

Request headers

:method
GET
:authority
support.quark.com
:scheme
https
:path
/en/support/login
pragma
no-cache
cache-control
no-cache
upgrade-insecure-requests
1
user-agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
sec-fetch-site
none
sec-fetch-mode
navigate
sec-fetch-user
?1
sec-fetch-dest
document
accept-encoding
gzip, deflate, br
accept-language
en-US
cookie
_x_w=17; _helpkit_session=BAh7B0kiD3Nlc3Npb25faWQGOgZFVEkiJTFjZDFjMGIwOTYxZDE2ZWExMjk3MWRlNmUzN2EwMjNkBjsAVEkiDmF1dGhvcml6ZQY7AEZU--cdca8c9a0c0cba69b8e50ae3e2b5bf7aa76db834
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Mon, 15 Feb 2021 18:19:13 GMT
content-type
text/html; charset=utf-8
status
200 OK
x-ratelimit-limit
300
x-ratelimit-reset
150221182012
x-ratelimit-remaining
298 198
x-request-id
db567fd2-bd19-4996-9e55-a1c08564605c
etag
W/"c3afc9990ac83d4fd5c38d92a6e07271"
x-frame-options
DENY
x-rack-cache
miss
cache-control
must-revalidate, private, max-age=0
strict-transport-security
max-age=31536000; includeSubDomains
x-xss-protection
1; mode=block
x-ua-compatible
IE=Edge,chrome=1
x-content-type-options
nosniff
set-cookie
_x_w=17; path=/; HttpOnly; secure _helpkit_session=BAh7B0kiD3Nlc3Npb25faWQGOgZFVEkiJTFjZDFjMGIwOTYxZDE2ZWExMjk3MWRlNmUzN2EwMjNkBjsAVEkiEF9jc3JmX3Rva2VuBjsARkkiMWMzU3pXNmlCTG9GbWsySVRjdFhraGFDMlQxTXR0T0tDeEJBQ2M2MUc4emM9BjsARg%3D%3D--5d7584f9340aad13b08ae01dd4e9d6ada9bb2ebe; path=/; HttpOnly; secure
content-encoding
gzip
x-fw-ratelimiting-managed
true
x-ratelimit-total
200
x-ratelimit-used-currentrequest
1

Redirect headers

date
Mon, 15 Feb 2021 18:19:13 GMT
content-type
text/html; charset=utf-8
location
https://support.quark.com/en/support/login
status
302 Found
x-rack-cache
miss
cache-control
must-revalidate, no-cache, no-store, private, max-age=0
strict-transport-security
max-age=31536000; includeSubDomains
pragma
no-cache
x-xss-protection
1; mode=block
x-request-id
c1cf0666-cd19-43c3-951f-8717ef38bd9c
x-ua-compatible
IE=Edge,chrome=1
x-frame-options
SAMEORIGIN
x-content-type-options
nosniff
expires
Fri, 01 Jan 1990 00:00:00 GMT
set-cookie
_x_w=17; path=/; HttpOnly; secure _helpkit_session=BAh7B0kiD3Nlc3Npb25faWQGOgZFVEkiJTFjZDFjMGIwOTYxZDE2ZWExMjk3MWRlNmUzN2EwMjNkBjsAVEkiDmF1dGhvcml6ZQY7AEZU--cdca8c9a0c0cba69b8e50ae3e2b5bf7aa76db834; path=/; HttpOnly; secure
font-awesome.min.css
cdnjs.cloudflare.com/ajax/libs/font-awesome/4.7.0/css/ 		30 KB
6 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://cdnjs.cloudflare.com/ajax/libs/font-awesome/4.7.0/css/font-awesome.min.css
Requested by
Host: support.quark.com
URL: https://support.quark.com/en/support/login
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6810:135e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
799aeb25cc0373fdee0e1b1db7ad6c2f6a0e058dfadaa3379689f583213190bd
Security Headers
Name Value
Strict-Transport-Security max-age=15780000
X-Content-Type-Options nosniff

Request headers

Referer
https://support.quark.com/en/support/login
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Mon, 15 Feb 2021 18:19:13 GMT
content-encoding
br
x-content-type-options
nosniff
cf-cache-status
HIT
nel
{"report_to":"cf-nel","max_age":604800}
age
1021657
cross-origin-resource-policy
cross-origin
alt-svc
h3-27=":443"; ma=86400, h3-28=":443"; ma=86400, h3-29=":443"; ma=86400
content-length
5631
cf-request-id
084884148c00004a68bc9b3000000001
timing-allow-origin
*
last-modified
Mon, 04 May 2020 16:10:07 GMT
server
cloudflare
cf-cdnjs-via
cfworker/kv
etag
"5eb03e5f-7918"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
strict-transport-security
max-age=15780000
report-to
{"max_age":604800,"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report?s=peFWiNPZ69MpHMoJHRHWQe%2Fc18WZS6yelYJg0eUhuWt6jjsjJJd%2Bf8xhp%2BMZ3KzDXWRRCS1iBKKL%2B3EsUz8I3el2mXisVTrxGAGY60xlHteS5c4P16%2FfwQjRzNgFVs8%2Ffg%3D%3D"}],"group":"cf-nel"}
content-type
text/css; charset=utf-8
access-control-allow-origin
*
vary
Accept-Encoding
cache-control
public, max-age=30672000
accept-ranges
bytes
cf-ray
6221093419454a68-FRA
expires
Sat, 05 Feb 2022 18:19:13 GMT
portal_utils-8c7721b1c45567fae56d7cc074016c51.css
assets7.freshdesk.com/assets/cdn/ 		305 KB
81 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://assets7.freshdesk.com/assets/cdn/portal_utils-8c7721b1c45567fae56d7cc074016c51.css
Requested by
Host: support.quark.com
URL: https://support.quark.com/en/support/login
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.99.6 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
daba89fd24131e0d641dfd7cf48404b9a69e5bd578cac25e9a742727e7298af3

Request headers

Referer
https://support.quark.com/en/support/login
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Mon, 05 Oct 2020 05:42:29 GMT
content-encoding
gzip
age
11536606
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
x-amz-replication-status
COMPLETED
content-length
82450
last-modified
Sun, 04 Oct 2020 14:02:12 GMT
server
AmazonS3
etag
"a20ea506274f7ebf03c7d65a277185da"
x-amz-version-id
Kmn7qFW2F7Zl46P7f0aGgXkqYrsNlM.H
via
1.1 1f98172ca4214b0e937b7d3d534b34cd.cloudfront.net (CloudFront)
cache-control
public, max-age=31557600
x-amz-cf-pop
PRG50-C1
accept-ranges
bytes
content-type
text/css
x-amz-cf-id
oQ8PZjJoDedmNoHmJ1-WimB_pturwjzzK_ABw_F76wKbiE1fmCZtPg==
expires
Mon, 04 Oct 2021 20:02:11 GMT
theme.css
support.quark.com/support/ 		102 KB
34 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://support.quark.com/support/theme.css?v=1&d=1600841486
Requested by
Host: support.quark.com
URL: https://support.quark.com/en/support/login
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.211.62.88 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-54-211-62-88.compute-1.amazonaws.com
Software
/
Resource Hash
29cf83d7943f43045c92b36c1d889a23bbe7d495f8e89e921ee45b27a9e95118
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Referer
https://support.quark.com/en/support/login
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Mon, 15 Feb 2021 18:19:13 GMT
content-encoding
gzip
x-content-digest
6d570efd0be9c235cd03a1f0868b2d17358a72ef
x-request-id
1a77a60b-3428-461e-b462-2c20a3b732f9
age
22905
etag
W/"52b3b2e85132c06de831e23d5d60eb7c"
strict-transport-security
max-age=31536000; includeSubDomains
content-type
text/css; charset=utf-8
status
200 OK
x-xss-protection
1; mode=block
cache-control
max-age=315576000, public
x-content-type-options
nosniff
x-rack-cache
fresh
x-ua-compatible
IE=Edge,chrome=1
portal_head-90a3a3b51c0cd7a09f79dc571a86d1a7.js
assets6.freshdesk.com/assets/cdn/ 		223 KB
71 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://assets6.freshdesk.com/assets/cdn/portal_head-90a3a3b51c0cd7a09f79dc571a86d1a7.js
Requested by
Host: support.quark.com
URL: https://support.quark.com/en/support/login
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.99.6 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
7bef5033690dd4d897006fa1a9cbb66f5e0b838576d0fd98e176750fe08766d1

Request headers

Referer
https://support.quark.com/en/support/login
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Mon, 05 Oct 2020 05:42:29 GMT
content-encoding
gzip
age
11536606
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
x-amz-replication-status
COMPLETED
content-length
72475
last-modified
Sun, 04 Oct 2020 14:02:12 GMT
server
AmazonS3
etag
"2cfdd684ceafd62ffa6daa762cb03627"
x-amz-version-id
XLFhVyhDwGyPFZrwf4tk.oUatsSm14Ct
via
1.1 b9288402a0a891e0bbaca832ecabae61.cloudfront.net (CloudFront)
cache-control
public, max-age=31557600
x-amz-cf-pop
PRG50-C1
accept-ranges
bytes
content-type
text/javascript
x-amz-cf-id
zzh4GWPgdO041NbTmnLVC7Wlv9spEyVpgQzL__dCoBzK8C7-zcodvg==
expires
Mon, 04 Oct 2021 20:02:11 GMT
prism-80e4d95aacbc9a1334d06f22a224e8b1.js
assets5.freshdesk.com/assets/cdn/ 		27 KB
11 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://assets5.freshdesk.com/assets/cdn/prism-80e4d95aacbc9a1334d06f22a224e8b1.js
Requested by
Host: support.quark.com
URL: https://support.quark.com/en/support/login
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.99.6 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
609cff608f1375294d79ef3f087b02e87295b28464c26a86902532ad32d12e24

Request headers

Referer
https://support.quark.com/en/support/login
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Mon, 05 Oct 2020 05:42:29 GMT
content-encoding
gzip
age
11536606
x-amz-server-side-encryption
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Full URL
https://assets7.freshdesk.com/assets/glyphs_03689101d9532bb72fa1b7d77a42613a.woff
Requested by
Host: assets7.freshdesk.com
URL: https://assets7.freshdesk.com/assets/cdn/portal_utils-8c7721b1c45567fae56d7cc074016c51.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.99.6 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
272aa08cb92595e7393c5e095d4a69a611821929980c576c3e5d3c863dc6438e

Request headers

Origin
https://support.quark.com
Referer
https://assets7.freshdesk.com/assets/cdn/portal_utils-8c7721b1c45567fae56d7cc074016c51.css
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

x-amz-version-id
xR1x8QEZQ8IkrfCVkt3dpoPm4BlEHlKj
via
1.1 db66f1cc00a415c34c42ad011b26850c.cloudfront.net (CloudFront)
etag
"134fe30fa83f6039e6072149909ab8b6"
age
32344
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
access-control-max-age
3000
x-amz-replication-status
COMPLETED
content-length
56340
last-modified
Tue, 12 Mar 2019 03:34:11 GMT
server
AmazonS3
date
Mon, 15 Feb 2021 09:20:11 GMT
vary
Origin
access-control-allow-methods
GET
content-type
application/font-woff
access-control-allow-origin
*
x-amz-cf-pop
PRG50-C1
accept-ranges
bytes
x-amz-cf-id
2n6fK1f8DRZ8NwgKem8zSIicp69TxotV0FGmqa8M4vv-Gn_6F0-mRw==
S6u9w4BMUTPHh6UVSwiPGQ3q5d0.woff2
fonts.gstatic.com/s/lato/v17/ 		14 KB
14 KB 		Font
General
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Full URL
https://fonts.gstatic.com/s/lato/v17/S6u9w4BMUTPHh6UVSwiPGQ3q5d0.woff2
Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Lato:100,300,400,700,900,100italic,300italic,400italic,700italic,900italic
Protocol
H3-Q050
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:811::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
9baad10e85c5be8d5697086479983b6b477197103bf8f0f11817b1bdfb9a7451
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Origin
https://support.quark.com
Referer
https://fonts.googleapis.com/css?family=Lato:100,300,400,700,900,100italic,300italic,400italic,700italic,900italic
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Thu, 11 Feb 2021 12:56:26 GMT
x-content-type-options
nosniff
last-modified
Tue, 15 Sep 2020 18:12:25 GMT
server
sffe
age
364968
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
alt-svc
h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
14176
x-xss-protection
0
expires
Fri, 11 Feb 2022 12:56:26 GMT
css
fonts.googleapis.com/ 		5 KB
645 B 		Stylesheet
General
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https://fonts.googleapis.com/css?family=Poppins:300,400,500,600,700
Requested by
Host: mylivechat.com
URL: https://mylivechat.com/chatinline.aspx?hccid=50253958
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:80e::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
b4cceb47a13cd7530d8cd2c1c88b3bc2596289160a9bcec63079d741f215baf7
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

Referer
https://support.quark.com/en/support/login
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Mon, 15 Feb 2021 17:15:37 GMT
server
ESF
date
Mon, 15 Feb 2021 18:19:15 GMT
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Mon, 15 Feb 2021 18:19:15 GMT
chatinline.css
a4.mylivechat.com/livechat2/ 		26 KB
5 KB 		Stylesheet
General
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https://a4.mylivechat.com/livechat2/chatinline.css?&culture=en-US&mlcv=3015&template=16
Requested by
Host: mylivechat.com
URL: https://mylivechat.com/chatinline.aspx?hccid=50253958
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_CBC
Server
52.117.22.24 , United States, ASN36351 (SOFTLAYER, US),
Reverse DNS
18.16.7534.ip4.static.sl-reverse.com
Software
Microsoft-IIS/8.5 / ASP.NET
Resource Hash
c9e71f864bcc8aef60a3dc5a8de9eb253852bed712fdd6b6ff2704617a375911

Request headers

Referer
https://support.quark.com/en/support/login
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Mon, 15 Feb 2021 18:19:20 GMT
Content-Encoding
gzip
ETag
"807dadb6bfbd61:0"
Last-Modified
Fri, 05 Feb 2021 03:00:23 GMT
Server
Microsoft-IIS/8.5
X-Powered-By
ASP.NET
Vary
Accept-Encoding
Content-Type
text/css
Access-Control-Allow-Origin
*
Cache-Control
max-age=2160000
Accept-Ranges
bytes
Content-Length
4838
resources2.aspx
a4.mylivechat.com/livechat2/ 		206 KB
59 KB 		Script
General
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Full URL
https://a4.mylivechat.com/livechat2/resources2.aspx?HCCID=50253958&culture=en-US&mlcv=3015&template=16
Requested by
Host: mylivechat.com
URL: https://mylivechat.com/chatinline.aspx?hccid=50253958
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_CBC
Server
52.117.22.24 , United States, ASN36351 (SOFTLAYER, US),
Reverse DNS
18.16.7534.ip4.static.sl-reverse.com
Software
Microsoft-IIS/8.5 / ASP.NET
Resource Hash
00efd3326a234b9ad00711d5c83ffca576e0fabe540eabe947e50b2b1d28ebb9

Request headers

Referer
https://support.quark.com/en/support/login
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Mon, 15 Feb 2021 18:19:21 GMT
Content-Encoding
gzip
ETag
"Ejt2C8TodTNX16WDsgt0LdiH3EaTcjyJ6N6pNrLY5TU="
Last-Modified
Mon, 15 Feb 2021 06:00:00 GMT
Server
Microsoft-IIS/8.5
X-AspNet-Version
4.0.30319
X-Powered-By
ASP.NET
Vary
Accept-Encoding
Content-Type
text/javascript; charset=utf-8
Access-Control-Allow-Origin
*
Cache-Control
public, max-age=31536000
Content-Length
60196
Expires
Tue, 15 Feb 2022 18:19:21 GMT
pxiEyp8kv8JHgFVrJJfecnFHGPc.woff2
fonts.gstatic.com/s/poppins/v15/ 		8 KB
8 KB 		Font
General
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Full URL
https://fonts.gstatic.com/s/poppins/v15/pxiEyp8kv8JHgFVrJJfecnFHGPc.woff2
Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Poppins:300,400,500,600,700
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:811::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
41e46faff74c6a77d581689ec35eb040f6c96d17f4d2c5b25dccd42ed498b01c
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Origin
https://support.quark.com
Referer
https://fonts.googleapis.com/css?family=Poppins:300,400,500,600,700
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Thu, 11 Feb 2021 12:56:43 GMT
x-content-type-options
nosniff
last-modified
Thu, 05 Nov 2020 22:01:13 GMT
server
sffe
age
364952
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
alt-svc
h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
7900
x-xss-protection
0
expires
Fri, 11 Feb 2022 12:56:43 GMT
livechatinit2.js
a4.mylivechat.com/livechat2/script/ 		105 KB
21 KB 		Script
General
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Full URL
https://a4.mylivechat.com/livechat2/script/livechatinit2.js
Requested by
Host: mylivechat.com
URL: https://mylivechat.com/chatinline.aspx?hccid=50253958
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_CBC
Server
52.117.22.24 , United States, ASN36351 (SOFTLAYER, US),
Reverse DNS
18.16.7534.ip4.static.sl-reverse.com
Software
Microsoft-IIS/8.5 / ASP.NET
Resource Hash
155c8773561a28ae69c533bf6a8e741161bc9d9bb822d51361da99ef49469b45

Request headers

Referer
https://support.quark.com/en/support/login
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Mon, 15 Feb 2021 18:19:21 GMT
Content-Encoding
gzip
ETag
"807a44a2dfcd61:0"
Last-Modified
Sat, 06 Feb 2021 02:10:51 GMT
Server
Microsoft-IIS/8.5
X-Powered-By
ASP.NET
Vary
Accept-Encoding
Content-Type
application/javascript
Access-Control-Allow-Origin
*
Cache-Control
max-age=2160000
Accept-Ranges
bytes
Content-Length
21006
InlineChatRoundOnline_1.png
a4.mylivechat.com/Customization/Template/ 		273 B
584 B 		Image
General
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Download Go to Show image
Full URL
https://a4.mylivechat.com/Customization/Template/InlineChatRoundOnline_1.png
Requested by
Host: support.quark.com
URL: https://support.quark.com/en/support/login
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_CBC
Server
52.117.22.24 , United States, ASN36351 (SOFTLAYER, US),
Reverse DNS
18.16.7534.ip4.static.sl-reverse.com
Software
Microsoft-IIS/8.5 / ASP.NET
Resource Hash
cb242a7e67be4558984ec4dd4be1225d11ec9532cc2e935f64b4dd3b1bae64d2

Request headers

Referer
https://support.quark.com/en/support/login
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Mon, 15 Feb 2021 18:19:21 GMT
Last-Modified
Tue, 05 Dec 2017 23:01:33 GMT
Server
Microsoft-IIS/8.5
X-Powered-By
ASP.NET
ETag
"4f9c9dfe1c6ed31:0"
Content-Type
image/png
Access-Control-Allow-Origin
*
Cache-Control
max-age=2160000
Accept-Ranges
bytes
Content-Length
273
livechat2.aspx
a4.mylivechat.com/livechat2/ 		19 KB
2 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://a4.mylivechat.com/livechat2/livechat2.aspx?apimode=sync&HCCID=50253958&CCCustomerId=f1437b4b-76a4-f4ae-09d7-dfecabd1d808&Type=VISIT&Department=Tech%20Support&Url=https%3A%2F%2Fsupport.quark.com%2Fen%2Fsupport%2Flogin&ContextData=3%3A5%7C0%7C&ScreenSize=1600,1200&PageTitle=Sign%20into%20%3A%20Quark%20Software%20Inc.&uats=5&culture=en-US&mlcv=3015&template=16
Requested by
Host: a4.mylivechat.com
URL: https://a4.mylivechat.com/livechat2/script/livechatinit2.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_CBC
Server
52.117.22.24 , United States, ASN36351 (SOFTLAYER, US),
Reverse DNS
18.16.7534.ip4.static.sl-reverse.com
Software
Microsoft-IIS/8.5 / ASP.NET
Resource Hash
8b119fa1c2d3e637ba37a9304d3d4d251cebe7ec2894cdcbef86b577520f7715

Request headers

Referer
https://support.quark.com/en/support/login
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Pragma
no-cache
Date
Mon, 15 Feb 2021 18:19:26 GMT
Content-Encoding
gzip
Server
Microsoft-IIS/8.5
X-AspNet-Version
4.0.30319
X-Powered-By
ASP.NET
Vary
Accept-Encoding
Content-Type
text/javascript; charset=utf-8
Access-Control-Allow-Origin
*
Cache-Control
no-cache
Content-Length
1702
Expires
-1

Verdicts & Comments Add Verdict or Comment

214 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| ontransitionrun object| ontransitionstart object| ontransitioncancel object| cookieStore function| showDirectoryPicker function| showOpenFilePicker function| showSaveFilePicker object| trustedTypes boolean| crossOriginIsolated function| $A function| $w function| $H function| $ function| $$ function| log function| getSurvey function| imgerror function| default_image_error function| escapeHtml function| layoutResize function| closeableFlash object| Prototype object| Class object| Abstract object| Try function| PeriodicalExecuter function| Template object| $break object| Enumerable function| Hash function| ObjectRange function| $R object| Ajax function| Selector object| Form object| Field function| $F object| Toggle object| Insertion object| $continue object| Position object| Effect function| delay function| $t function| NestedField number| _eventID function| jQuery object| jQBrowser object| html5 object| Modernizr function| yepnope object| respond function| $j function| highlight_code function| storeToSessionStorage function| getFromSessionStorage function| removeFromSessionStorage object| _self object| Prism object| portal number| attachment_size function| MyLiveChat_OnInit function| uniqueArray function| getCookie function| deleteCookieOnApply function| getDateFormat function| Layzr function| disablePrototypeJS object| pluginsToDisable object| Browser function| measureScrollbar object| image_width object| I18n object| jQuery183040154550967890934 object| Helpdesk object| Select2 function| moment function| add_csrf_token function| AvatarReader function| requestAnimFrame function| invokeRedactor object| _0xf6db object| codeEditor_lang object| RELANG boolean| isMacintosh string| ctrlkeyname string| shiftkeyname string| altkeyname object| RLANG object| DEFAULT_LANG string| uploaded_img_placeholder function| inlineImageUploadCallback object| InlineImagesValidator object| QLANG object| Shortcuts object| DATE_FORMATS object| lang object| portal-search-boxes object| portal-recaptcha string| mlcp function| MyLiveChat_AddScript function| MyLiveChat_GetLastScriptTag function| MyLiveChat_ImportCss function| MyLiveChat_DocWrite object| MyLiveChat object| MyLiveChat_Lib object| MyLiveChat_WrapperBase function| MyLiveChat_WrapperBaseConstructor function| MyLiveChat_CreateWrapper function| MyLiveChat_BuildWrapper function| MyLiveChat_SetBaseCss function| MyLiveChat_DefineStyle function| MyLiveChat_RunStyle function| MyLiveChat_ApplyStyle object| MyLiveChat_InitCss2Handlers function| MyLiveChat_InitCss2 function| MLCUI_FireOAuthStart function| MLCUI_GetOAuthUrlBase function| MLCUI_TryLogoutOAuth function| MLCUI_TryGetOAuth function| MLCUI_ShowOAuth function| MLCUI_ImplOAuth function| MLCUI_CreateCustomFields function| MyLiveChat_SetupButtonMode function| MLCUI_InlineHelper function| MyLiveChat_CreateDialogPanel function| MyLiveChat_SupportHtml5Upload function| MyLiveChat_CreateMainPanel function| MyLiveChat_CreateFramePanel function| MyLiveChat_CreateInlinePanel function| GetStyleSetting function| BuildAgentIconList14 function| MyLiveChat_InitOnce function| MyLiveChat_CalcImagePath function| MyLiveChat_CalcCustomUrl function| MyLiveChat_InitOnceInline function| MyLiveChat_InitOnceFinal function| MyLiveChat_IsDuringOperatingHours function| MyLiveChat_InitStorate function| MyLiveChat_LoadUserDataBehavior function| MyLiveChat_SupportLocalData function| MyLiveChat_GetCookie function| MyLiveChat_SetCookie function| MyLiveChat_GetLocalData function| MyLiveChat_SetLocalData function| MyLiveChat_InitID function| MyLiveChat_SyncToCPR function| MyLiveChat_PatternMatch function| MyLiveChat_HtmlEncode function| MyLiveChat_InvokeEvent function| MyLiveChat_PlaySound function| MyLiveChat_DelayRequest function| MyLiveChat_SetNextReqTimeout function| MyLiveChat_NextRequest function| MyLiveChat_SyncFromCPR function| MyLiveChat_CPRDecode function| MyLiveChat_CPREncode function| MyLiveChat_GetSourceUrl function| MyLiveChat_GetReferrer function| MyLiveChat_AppendToUrl function| MyLiveChat_ChangeUrl function| MyLiveChat_GetDialogUrl function| MyLiveChat_IsUseInlineChat function| MyLiveChat_OpenDialog function| MyLiveChat_UpdateWidgetInline function| MyLiveChat_ShowChatWidget function| MyLiveChat_ForEachElement function| MyLiveChat_WriteOrSetHTML function| MyLiveChat_Initialize function| MyLiveChat_RunLoadingHandler function| MyLiveChat_AddCustomData function| MergeCustomData function| ConvertToJson function| MyLiveChat_InlineTriggerMatch function| MyLiveChat_FilterStringMatch function| MyLiveChat_InlineTriggerNewMatch function| MyLiveChat_MatchNewTriggers function| MyLiveChat_MatchServerTriggers function| MyLiveChat_TryServerInvitation function| MyLiveChat_OnServerInvitation function| MyLiveChat_RestoreServerInvite function| MyLiveChat_StartServerInvitation function| MyLiveChat_InlineChatInit function| mlcwidget_findelements function| mlcwidget_calcpoint function| mlcwidget_calcbodypoint function| mlcwidget_nextposition function| MyLiveChat_CalcBodyPoint function| MyLiveChat_CalcPoint function| MyLiveChat_MovePoint function| MyLiveChat_SetUserName function| MyLiveChat_SetEmail function| MyLiveChat_SetDepartment function| MyLiveChat_SetSubject function| MyLiveChat_SetQuestion function| MyLiveChat_SetCustomData function| MyLiveChat_SetContextData function| MyLiveChat_SetProductName function| MyLiveChat_SetProductKey function| MyLiveChat_OnUserIsOnline function| MyLiveChat_PrepairInlineChat function| MyLiveChat_ShowInPageChat function| MyLiveChat_ShowInlineChat function| MyLiveChat_ShowChatBox function| MyLiveChat_ShowInvite function| MyLiveChat_HideInvite function| MyLiveChat_AcceptInvite function| MyLiveChat_OnInviteAccepted function| MyLiveChat_RejectInvite function| MyLiveChat_ShowInviteTemplate function| MyLiveChat_HideInviteTemplate boolean| isnewid object| _mlctemp_ object| MlcBuidinWidget

3 Cookies

Domain/Path Name / Value
support.quark.com/ Name: Actions
Value: 0
support.quark.com/ Name: CCCustomerId
Value: f1437b4b-76a4-f4ae-09d7-dfecabd1d808
support.quark.com/ Name: uadt
Value: 1613413156313

1 Console Messages

Source Level URL
Text
console-api log URL: https://a4.mylivechat.com/livechat2/script/livechatinit2.js(Line 2724)
Message:
mlc v20210205a

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options DENY
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

a4.mylivechat.com
api.freshworks.com
assets10.freshdesk.com
assets2.freshdesk.com
assets5.freshdesk.com
assets6.freshdesk.com
assets7.freshdesk.com
cdnjs.cloudflare.com
d1hashle7dv0hm.cloudfront.net
fonts.googleapis.com
fonts.gstatic.com
mylivechat.com
quarkdesigners-com.mautic.net
s3.amazonaws.com
support.quark.com
104.197.196.164
13.224.194.121
143.204.99.98
2606:4700::6810:135e
2a00:1450:4001:80e::200a
2a00:1450:4001:811::2003
52.117.22.24
52.117.22.28
52.216.96.237
54.157.125.36
54.211.62.88
65.9.99.6
00efd3326a234b9ad00711d5c83ffca576e0fabe540eabe947e50b2b1d28ebb9
036d841b132c14046e26d8f2da1bc634c6ad34885ed1295660694a91c98933a6
155c8773561a28ae69c533bf6a8e741161bc9d9bb822d51361da99ef49469b45
272aa08cb92595e7393c5e095d4a69a611821929980c576c3e5d3c863dc6438e
29cf83d7943f43045c92b36c1d889a23bbe7d495f8e89e921ee45b27a9e95118
41e46faff74c6a77d581689ec35eb040f6c96d17f4d2c5b25dccd42ed498b01c
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