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DYNATA, LLC HAS INVITED YOU TO A ONE-WAY VIDEO INTERVIEW


INTERVIEW DETAILS

Interview Type: One-Way Interview
Job Title: Virtual Call Center Agent - North Carolina
Location: North Carolina, USA (Hybrid)
Go to your interview
This interview will take approximately 30 minutes and will not start until you
are completely ready.


INTERVIEW PREPARATION

Here are some helpful resources to get you ready for your interview.

 * What is a One-Way Interview? »
 * Frequently asked questions »
 * Contact our support team »
 * Tips and best practices »


JOB DESCRIPTION

*ALL APPLICANTS MUST RESIDE AND PERFORM THIS JOB IN NORTH CAROLINA* 

Join Dynata’s Virtual Call Center team as a part-time telephone interviewer and
earn extra cash remotely!  

We are looking for talented call center survey agents to perform outbound
surveys from home with respondents and accurately record their answers. These
surveys range in topics from politics to customer satisfaction and beyond. The
opinions you collect, and record are sent to our clients to help them make more
informed business decisions.  

No sales or collections involved! 

 

Come Join Our Team 

 * Base wage of $13/hr. 
 * Work remote from the comfort of your home 
 * We will train the right candidate  
 * Positive attitude and willingness to learn. 
 * Flexible shifts within our operating hours

Shift Details:

 * Must be available to work within the hours of 5:00 PM – 12:00 AM EST Monday –
   Friday and 11:00 AM – 7:00 PM EST Saturday – Sunday.
 * Must be able to work 1 weekend shift (either a Saturday or Sunday) each week.
 * Minimum 4 consecutive hours per shift
 * Minimum 20 hours per week

Job Requirements:

 * Must be 18 years or older  
 * Ability to read and speak clearly 
 * Ability to handle difficult calls in a professional manner 
 * Ability to listen and comprehend respondent answers and accurately and
   efficiently type answers into the Company’s survey software platform  
 * Typing speed of 30 wpm while maintaining accuracy is preferred 
 * Ability to sit and type for majority of shift 
 * Ability to provide own equipment (laptop, headset, webcam etc.) 
 * Have a dedicated, quiet working space that is free of distractions to conduct
   business 

Equipment Requirements

Our system uses several different software technologies that are best accessed
through a browser on a laptop or desktop computer. Below are the other technical
requirements for this position: 

 * Windows machine running Windows 10 OR Mac computer running a recent 
 * version of MAC OS  
 * No Chromebooks - these are not compatible with our systems 
 * 8 GB of RAM  
 * 64 bit Operating system 
 * 1.8GHz CPU or faster with at least 2 cores 
 * Most recently updated version of Chrome browser  
 * Ability to download software to the computer  
 * A personal email address capable of receiving files  
 * 10 Mbps download internet access speed, 5 mbps upload speed or higher.  
 * Direct plug-in wired access to the data connection (should be postpaid) 
 * Direct plug-in access for power for computer or laptop  
 * USB or other WIRED headset with mic. NOT QUALIFIED: corded jack type, any
   gaming headset (usb or not), Wireless/Bluetooth, True wireless Mono or Stereo
   type of headset 
 * Working Webcam 
 * Smart phone capable of downloading apps and receiving incoming messages via 
 * data or WiFi connection  
 * Quiet, noise-free home office space that is free of distractions. 
 * Knowledgeable in using the computer and can navigate.  

Join the Dynata team today! 

At Dynata, we are committed to fostering an inclusive, accessible environment,
where all employees and customers feel valued, respected and supported. We are
dedicated to building a workforce that reflects the diversity of our customers
and communities in which we live and serve. Dynata welcomes and encourages
applications from people with disabilities. We are committed to an inclusive
work culture for all our employees. Accommodations by request can be made for
all aspects of the selection process. 

Dynata is also an affirmative action employer
OE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity. 


ABOUT US


DYNATA, LLC

https://www.dynata.com/
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DESCRIPTION

Dynata is the world’s largest first-party data company for insights, activation
and measurement. With a reach that encompasses nearly 70 million consumers and
business professionals globally, and an e...

Dynata is the world’s largest first-party data company for insights, activation
and measurement. With a reach that encompasses nearly 70 million consumers and
business professionals globally, and an extensive library of individual profile
attributes collected through surveys, Dynata is the cornerstone for precise,
trustworthy quality data. The company has built innovative data services and
solutions around its robust first-party data offering to bring the voice of the
customer to the entire marketing continuum — from uncovering insights to
activating campaigns and measuring cross-channel marketing ROI. Dynata serves
more than 6,000 market research, media and advertising agencies, publishers,
consulting and investment firms and corporate customers in North America, South
America, Europe and Asia-Pacific.

+ Read more


READY FOR THE NEXT STEPS?

Go to your interview

This interview will take approximately 30 minutes and will not start until you
are completely ready.

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