www.hilton.com Open in urlscan Pro
2a02:26f0:1700:393::b58  Public Scan

Form analysis
0 forms found in the DOM

Text Content

Skip to main content
 * About Us
   * Our Brands
   * Our Values
   * Diversity Inclusion
   * History & Heritage
   * Executive Team
   * Corporate Responsibility
 * Develop a Hotel
   * Hilton Performance Advantage
   * Owner Information
   * Architecture, Design, Construction & Technical Services
   * Design Information
   * Management Services
   * Disclosure Documents
   * Development Leadership
 * Careers
 * Investors
   * News
   * Events & Presentations
   * Financial reporting
   * Corporate Governance
   * Stock Information
   * Investor Resources
 * Media
   * Hilton News
   * Our Brands
   * Media Kit
   * Resources
   * Awards
 * English
   * العربية
   * 简体中文
   * 繁體中文
   * Français
   * Deutsch
   * Italiano
   * 日本語
   * 한국어
   * Português
   * Русский
   * Español
   * polski
   * Türkçe
   * Български
   * Čeština
   * Dansk
   * Nederlands
   * Suomi
   * עברית
   * Română
   * Svenska
   * Norsk
   * Bahasa Indonesia
   * ไทย

More

 * About Us
   * Our Brands
   * Our Values
   * Diversity Inclusion
   * History & Heritage
   * Executive Team
   * Corporate Responsibility
 * Develop a Hotel
   * Hilton Performance Advantage
   * Owner Information
   * Architecture, Design, Construction & Technical Services
   * Design Information
   * Management Services
   * Disclosure Documents
   * Development Leadership
 * Careers
 * Investors
   * News
   * Events & Presentations
   * Financial reporting
   * Corporate Governance
   * Stock Information
   * Investor Resources
 * Media
   * Hilton News
   * Our Brands
   * Media Kit
   * Resources
   * Awards
 * English
   * العربية
   * 简体中文
   * 繁體中文
   * Français
   * Deutsch
   * Italiano
   * 日本語
   * 한국어
   * Português
   * Русский
   * Español
   * polski
   * Türkçe
   * Български
   * Čeština
   * Dansk
   * Nederlands
   * Suomi
   * עברית
   * Română
   * Svenska
   * Norsk
   * Bahasa Indonesia
   * ไทย

 * العربية (Arabic)
 * 简体中文 (Chinese (Simplified))
 * 繁體中文 (Chinese (Traditional))
 * English
 * Français (French)
 * Deutsch (German)
 * Italiano (Italian)
 * 日本語 (Japanese)
 * 한국어 (Korean)
 * Português (Portuguese (Brazil))
 * Русский (Russian)
 * Español (Spanish)
 * polski (Polish)
 * Türkçe (Turkish)
 * Български (Bulgarian)
 * Čeština (Czech)
 * Dansk (Danish)
 * Nederlands (Dutch)
 * Suomi (Finnish)
 * עברית (Hebrew)
 * Română (Romanian)
 * Svenska (Swedish)
 * Norsk (Norwegian Bokmål)
 * Bahasa Indonesia (Indonesian)
 * ไทย (Thai)

Join Hilton Honors for Free



CLEAN AND
READY FOR YOU



CLEAN AND
READY FOR YOU



A CLEANER STAY FROM
CHECK-IN TO CHECK-OUT

We know that you are as excited as we are to welcome back travel, even if it
looks a little different these days. We also understand that our guests’
expectations for cleaning and disinfection have changed. That’s why Hilton has
partnered with Reckitt, makers of Lysol® & Dettol®*, to help deliver an even
cleaner stay for our guests with the creation of the Hilton CleanStay program.

Using the same quality brands you trust in your home, Hilton CleanStay builds on
our already rigorous cleaning standards to provide complete peace of mind when
you stay with any of Hilton’s 18 brands.

Our promise to you is to deliver the same level of reliable and friendly service
you’d expect from Hilton, but with the added confidence of industry-leading
hygiene practices created to keep you safe.

For details on the Hilton CleanStay program, visit the relevant section below.






OUR PARTNER - RECKITT

Reckitt, maker of trusted home and industrial cleaning brands Lysol and Dettol,
brings over 200 years of cutting-edge science and research in human health
products to the Hilton CleanStay program.

Learn More


GUEST ROOMS

Nowhere is your comfort more important than in the guest room. In addition to
our existing cleaning protocols, we disinfect key surfaces in the guest room as
part of our commitment to providing guests with a clean comfortable space.

Learn More


HOUSEKEEPING

We know that housekeeping service is one of your favorite parts of travel. Now,
you’ll have the opportunity to tailor the experience for your individual comfort
level.

Learn More


PUBLIC AREAS & AMENITIES

From readily available hand sanitizer and disinfecting wipes, to increased
scheduled cleaning and changes to our amenities and services, we’re committed to
protecting your wellbeing while using our public spaces.

Learn More


FOOD & BEVERAGE

In addition to changes to our in-room room service, breakfast and dining
options, we’re providing designated locations and guidelines for contactless
food delivery.

Learn More


HILTON EVENTREADY

If you are hosting an event, Hilton EventReady with CleanStay provides curated
solutions for every step of your event planning process to create event
experiences that are clean, flexible, safe and socially responsible.

Learn More


OUR PARTNER - RECKITT

With over 200 years in the field of human health and hygiene product
development, Reckitt is driven by its purpose to protect, heal and nurture in a
relentless pursuit of a cleaner and healthier world. Creators of the highest
quality cleaning and wellness solutions, Reckitt has a stable of the most
trusted brands in over 190 countries, including trusted disinfectants like
Lysol, Dettol, Sagrotan, Napisan, Muse and more.

Reckitt is proud to build partnerships that put people first, and as part of the
Hilton CleanStay Program, their premium products and health expertise help
ensure a safe hotel experience for every guest.

For more information and how to use Reckitt’s trusted brands and products to
disinfect, visit www.reckitt.com.



www.reckitt.com


HOW WE CLEAN YOUR GUEST ROOM






Our housekeeping room protocol begins with our team removing all used items from
the room such as bedding and towels. Next, the team performs a full clean of the
room and bathroom including vacuuming the carpet, mopping floors and wiping down
all surfaces with hospital-grade cleaners.

Then, using trusted products from Lysol*, Dettol*, Sagrotan*, or Napisan*, we do
an additional disinfecting step for high-touch surfaces in the room.

After the room is thoroughly cleaned, we replace the towels and make up the bed
with freshly laundered linens. Upon your arrival, you’ll have complete peace of
mind that the room is clean and ready for your stay.



Learn more about how Lysol* products are used to kill germs and viruses.

Learn more about how Dettol disinfecting products are used to kill germs and
viruses.






CONTACTLESS ARRIVAL

Travel on your terms with the Hilton Honors app. Check in, choose your room &
skip the front desk with Digital Key, which provides access to your room key
directly from your phone.





Join Hilton Honors today for a Contactless Arrival experience.

We encourage guests to use digital check-in and key for a Contactless Arrival
experience. With the Hilton Honors app, you can check-in, choose your room,
access your room with a Digital Key and check-out using your phone! This option
is available at over 5,000 Hilton properties mainly in the US, UK, and Canada,
with availability in other countries where local regulations allow. For those
who do not have access to the digital technology, guests will be moved through
the in-person check-in and check-out process in a safe way.




HOUSEKEEPING SERVICES



For your comfort, we want your stay to be as undisturbed as possible. Guests at
any of Hilton’s 18 brands have the opportunity to tailor their housekeeping
experience to their individual comfort level.

Guests visiting our hotels in some regions around the world, as well as guests
at all Waldorf Astoria Hotels & Resorts, LXR Hotels & Resorts and Conrad Hotels
& Resorts, will receive daily housekeeping.

In the Americas, most Hilton properties are implementing a flexible housekeeping
policy, with full deep cleanings prior to check-in and daily housekeeping
services available upon request. To schedule, simply call the front desk.
Additional amenities such as linens and toiletries are available upon request.




HOW WE KEEP OUR PUBLIC AREAS CLEAN

Guests will find disinfecting stations with wipes and hand sanitizer available
at our properties. Additionally, both public and Team Member areas are cleaned
at scheduled intervals, including high-touch areas like elevators and bathrooms.

Each area is cleaned using approved commercial-grade products followed by
additional disinfection using the approved Lysol*, Dettol*, Sagrotan*, or
Napisan* products.

Learn more about the proper usage of Lysol* disinfecting products.

Learn more about the proper usage of Dettol disinfecting products.

Look for Lysol* Surface Disinfecting Wipes dispensers in public areas (Canada).







FACE COVERINGS

We ask that you follow all local guidelines and laws with respect to practicing
social distancing and wearing a mask in public areas. Please check with regional
health and government authorities about specific policies that may be in place
at the location of your stay.



Due to the unique offerings of each of our hotels and resorts, please visit the
local property’s website or call the front desk during your stay for specifics
regarding the available amenities and updates to their scheduled hours. If an
amenity is currently unavailable, we’ll make every effort to assist you in
making other arrangements.




CHANGES TO OUR FOOD AND BEVERAGE

Relaxing over a meal or drink is an important part of your stay with us and
ensuring that you can do so safely is our priority. You will notice some changes
to our services, but we’re committed to offering the same great menus and social
atmosphere you have come to expect from Hilton.

Changes to our hotel restaurant service include the spacing of tables and chairs
to promote proper physical distancing between guests while maintaining our
increased hygiene standards. Also, we’ll offer biodegradable, disposable
dishware and flatware upon request. Grab & Go, pre-plated and individually
portioned options may be offered as alternatives to open breakfast and buffet
service. Where in-room dining is provided, contactless deliveries may replace
rolling cart deliveries.

Also, we’re encouraging guests to take advantage of contactless food delivery by
providing designated pick-up spots at each property.






*Different Reckitt brand names are available in different areas. For more
information, visit:

 * Lysol https://www.lysol.com
 * Dettol https://www.dettol.co.uk
 * Sagrotan https://www.sagrotan.de
 * Napisan https://www.napisan.it
 * Muse https://www.musejapan.jp

In countries where Lysol, Dettol or other Reckitt-branded products are not
available, alternative disinfecting products are used.







A HIGHER STANDARD FOR MEETINGS AND EVENTS

To address safe group travel practices and evolve today’s event experience,
Hilton EventReady with CleanStay is the next phase of Hilton CleanStay. The
program expands on the elevated sanitation standards of the Hilton CleanStay
program, addressing every touch point of the meeting experience.

Understanding the importance of flexibility, Hilton will work hand-in-hand with
you to align on shared event objectives, providing flexible pricing, space
options and contract terms, and the Hilton EventReady Playbook, which delivers
expert guidance and curated resources for solutions.

To responsibly host meetings and events, Hilton Team Members will partner with
you to achieve your event objectives while addressing both health and
environmental concerns.

Each meeting and event experience is backed by Hilton hospitality from dedicated
Team Members who aim to overdeliver on expectations from both the event
professional and the attendees.

For more information on Hilton EventReady with CleanStay contact Local Hotel
Team Member or your Hilton Worldwide Sales Representative.




Back to Top
The luxury brand offering a unique service experience and the world's landmark
hotels.
A luxury collection of distinctive hotels and resorts offering singular service
and remarkable local experiences.
A world of style, service and connection for today's sophisticated traveler.
Canopy is the fresh, neighborhood hotel that delivers a positive stay.
Premier Meetings & Events hotels in highly sought-after urban and resort
destinations.
The global leader in hospitality with more than 550 hotels & resorts across six
continents.
A collection of unique hotels appealing to travelers seeking local discovery.
Warm. Comfortable. Smart. The hotel that turns travel into a human experience
again.
A collection of hotels that gives you the peace of mind to travel independently.
Enjoy a complimentary cooked-to-order breakfast and more at our upscale
all-suite hotels.
An approachable lifestyle hotel that is thoughtfully designed, uplifting, and
within reach.
Meet Motto, a micro-hotel with an urban vibe in prime global locations.
Treat yourself with amenities that help you work smarter, eat well, sleep deeply
and stay fit.
Count on Hampton to deliver quality, value, consistency and service with a
smile.
A revolutionary new brand that is simplified, spirited and grounded in value for
guests with a zest for life and a desire for human connection.
Whether you’re traveling for a few nights or a few months, you can Make Yourself
at Home®.
Introducing Home2 Suites by Hilton® – an all-suite brand of extended stay
hotels.
Enjoy all of the benefits of owning your own vacation home – with none of the
hassles.
Make your travel experience better with Hilton Honors and enjoy instant benefits
at every hotel.


Contact Us
 * Global Privacy Statement
 * Cookies Statement
   
 * Site Usage Agreement
 * Sitemap
 * Do Not Sell My Information
 * Modern Slavery and Human Trafficking
 * Personal Data Requests
 * © 2022 Hilton
 * AdChoices