URL: https://help.i-docs.co.za/support/solutions/articles/11000009420-how-to-sign-a-document-on-your-mobile-device-
Submission: On April 18 via manual from ZA — Scanned from DE

Summary

This website contacted 6 IPs in 1 countries across 4 domains to perform 24 HTTP transactions. The main IP is 3.220.247.243, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is help.i-docs.co.za.
TLS certificate: Issued by R3 on March 27th 2023. Valid for: 3 months.
This is the only time help.i-docs.co.za was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
4 3.220.247.243 14618 (AMAZON-AES)
3 65.9.93.6 16509 (AMAZON-02)
6 52.222.225.5 16509 (AMAZON-02)
8 52.216.99.101 16509 (AMAZON-02)
2 13.32.23.213 16509 (AMAZON-02)
24 6
Apex Domain
Subdomains
Transfer
9 freshdesk.com
assets2.freshdesk.com — Cisco Umbrella Rank: 134269
assets4.freshdesk.com — Cisco Umbrella Rank: 129677
assets6.freshdesk.com — Cisco Umbrella Rank: 133561
assets7.freshdesk.com — Cisco Umbrella Rank: 148713
assets9.freshdesk.com — Cisco Umbrella Rank: 128656
chat.freshdesk.com Failed
2 MB
8 amazonaws.com
s3.amazonaws.com
603 KB
4 i-docs.co.za
help.i-docs.co.za
31 KB
2 cloudfront.net
d36mpcpuzc4ztk.cloudfront.net
139 KB
24 4
Domain Requested by
8 s3.amazonaws.com help.i-docs.co.za
4 help.i-docs.co.za help.i-docs.co.za
assets4.freshdesk.com
3 assets2.freshdesk.com help.i-docs.co.za
assets2.freshdesk.com
2 d36mpcpuzc4ztk.cloudfront.net help.i-docs.co.za
2 assets6.freshdesk.com help.i-docs.co.za
2 assets4.freshdesk.com help.i-docs.co.za
1 assets9.freshdesk.com help.i-docs.co.za
1 assets7.freshdesk.com help.i-docs.co.za
0 chat.freshdesk.com Failed d36mpcpuzc4ztk.cloudfront.net
24 9

This site contains links to these domains. Also see Links.

Domain
i-docs.co.za
s3.amazonaws.com
help.picksmart.co.za
Subject Issuer Validity Valid
help.i-docs.co.za
R3
2023-03-27 -
2023-06-25
3 months crt.sh
*.freshdesk.com
Amazon RSA 2048 M01
2023-02-22 -
2023-06-24
4 months crt.sh
s3.amazonaws.com
Amazon RSA 2048 M01
2022-12-06 -
2023-12-05
a year crt.sh
*.cloudfront.net
Amazon RSA 2048 M01
2022-12-08 -
2023-12-07
a year crt.sh

This page contains 1 frames:

Primary Page: https://help.i-docs.co.za/support/solutions/articles/11000009420-how-to-sign-a-document-on-your-mobile-device-
Frame ID: 59BA35D90D5E3393D53EF43165CDD4B1
Requests: 25 HTTP requests in this frame

Screenshot

Page Title

How to sign a Document on your Mobile Device. : i-DOCS Support

Page Statistics

24
Requests

96 %
HTTPS

0 %
IPv6

4
Domains

9
Subdomains

6
IPs

1
Countries

2568 kB
Transfer

8485 kB
Size

2
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

24 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request 11000009420-how-to-sign-a-document-on-your-mobile-device-
help.i-docs.co.za/support/solutions/articles/
30 KB
11 KB
Document
General
Full URL
https://help.i-docs.co.za/support/solutions/articles/11000009420-how-to-sign-a-document-on-your-mobile-device-
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.220.247.243 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-3-220-247-243.compute-1.amazonaws.com
Software
fwe /
Resource Hash
ca68f77b47f401206be382c096b61c9a1dc724c75c39ed42cd4e30322da553b0
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

cache-control
max-age=0, private, must-revalidate
content-encoding
gzip
content-type
text/html; charset=utf-8
date
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etag
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report-to
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server
fwe
status
200 OK
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
63
x-fw-ratelimiting-managed
true
x-ratelimit-limit
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x-ratelimit-reset
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x-trace-id
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assets2.freshdesk.com/assets/cdn/
262 KB
83 KB
Stylesheet
General
Full URL
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Requested by
Host: help.i-docs.co.za
URL: https://help.i-docs.co.za/support/solutions/articles/11000009420-how-to-sign-a-document-on-your-mobile-device-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.93.6 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-65-9-93-6.prg50.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://help.i-docs.co.za/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Fri, 31 Mar 2023 00:55:19 GMT
content-encoding
gzip
via
1.1 a198ea04052d45eb515f27260bc6c05c.cloudfront.net (CloudFront)
x-amz-version-id
E4gAtboOpnxeOS3IHSdj2GjFNuCd_7c5
x-amz-cf-pop
PRG50-C1
age
1593546
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
x-amz-replication-status
COMPLETED
content-length
84852
last-modified
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server
AmazonS3
etag
"787c3fb5e53a8e3b7177c2686f13d63f"
content-type
text/css
cache-control
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accept-ranges
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x-amz-cf-id
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expires
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theme.css
help.i-docs.co.za/support/
77 KB
18 KB
Stylesheet
General
Full URL
https://help.i-docs.co.za/support/theme.css?v=3&d=1655791990
Requested by
Host: help.i-docs.co.za
URL: https://help.i-docs.co.za/support/solutions/articles/11000009420-how-to-sign-a-document-on-your-mobile-device-
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.220.247.243 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-3-220-247-243.compute-1.amazonaws.com
Software
fwe /
Resource Hash
a5244fa42df311bd029d7ae1bc4a562a760f93ca03e8d03879d24aadbf0f49d8
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://help.i-docs.co.za/support/solutions/articles/11000009420-how-to-sign-a-document-on-your-mobile-device-
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Tue, 18 Apr 2023 11:34:24 GMT
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
content-encoding
gzip
x-ratelimit-total
200
nel
{ "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
x-ratelimit-used-currentrequest
1
status
200 OK
x-envoy-upstream-service-time
78
x-xss-protection
1; mode=block
x-request-id
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x-trace-id
00-7c1ba7de68f8692be7ded08345916c7b-fdde1a1fbebd5b82-00
server
fwe
etag
W/"dee3468660256957371a40199407c71b"
x-ratelimit-remaining
199
report-to
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content-type
text/css; charset=utf-8
x-fw-ratelimiting-managed
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cache-control
max-age=315576000, public
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assets4.freshdesk.com/assets/cdn/
248 KB
81 KB
Script
General
Full URL
https://assets4.freshdesk.com/assets/cdn/portal_head_v2-0ffb355feb4a2d1f5375a7906272bfa9c1ab34e8819db02e0c44101b18a64d9b.js
Requested by
Host: help.i-docs.co.za
URL: https://help.i-docs.co.za/support/solutions/articles/11000009420-how-to-sign-a-document-on-your-mobile-device-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
52.222.225.5 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-52-222-225-5.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
0ffb355feb4a2d1f5375a7906272bfa9c1ab34e8819db02e0c44101b18a64d9b

Request headers

accept-language
de-DE,de;q=0.9
Referer
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User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Wed, 15 Feb 2023 05:21:15 GMT
content-encoding
gzip
via
1.1 e59bea79ab5f15feda92136bc7b74158.cloudfront.net (CloudFront)
x-amz-version-id
uA3kRBaKB46fgy9Lm2ahJUzOTsriwbvg
x-amz-cf-pop
FRA56-P4
age
5379190
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
x-amz-replication-status
COMPLETED
content-length
81911
last-modified
Fri, 10 Feb 2023 07:18:48 GMT
server
AmazonS3
etag
"0b31093013606438bdd3b619c40038e6"
content-type
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cache-control
public, max-age=31557600
accept-ranges
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x-amz-cf-id
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expires
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44 KB
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Script
General
Full URL
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Requested by
Host: help.i-docs.co.za
URL: https://help.i-docs.co.za/support/solutions/articles/11000009420-how-to-sign-a-document-on-your-mobile-device-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
52.222.225.5 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-52-222-225-5.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
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Request headers

accept-language
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Referer
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User-Agent
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Response headers

date
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content-encoding
gzip
via
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x-amz-version-id
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x-amz-cf-pop
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age
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x-cache
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x-amz-replication-status
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content-length
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last-modified
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server
AmazonS3
etag
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content-type
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cache-control
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accept-ranges
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x-amz-cf-id
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expires
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ClDNBJbfhZEV-EQl0KhslMMk_fqkORXbIA.png
s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/11021993613/logo/
12 KB
12 KB
Image
General
Full URL
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Requested by
Host: help.i-docs.co.za
URL: https://help.i-docs.co.za/support/solutions/articles/11000009420-how-to-sign-a-document-on-your-mobile-device-
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.216.99.101 Ashburn, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
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Software
AmazonS3 /
Resource Hash
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Request headers

accept-language
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Referer
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User-Agent
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Response headers

Date
Tue, 18 Apr 2023 11:34:26 GMT
x-amz-version-id
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Last-Modified
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Server
AmazonS3
x-amz-request-id
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ETag
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x-amz-server-side-encryption
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61 KB
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Image
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Full URL
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Host: help.i-docs.co.za
URL: https://help.i-docs.co.za/support/solutions/articles/11000009420-how-to-sign-a-document-on-your-mobile-device-
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.216.99.101 Ashburn, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
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Software
AmazonS3 /
Resource Hash
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Request headers

accept-language
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Referer
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User-Agent
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Response headers

Date
Tue, 18 Apr 2023 11:34:26 GMT
x-amz-version-id
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Last-Modified
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Server
AmazonS3
x-amz-request-id
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Host: help.i-docs.co.za
URL: https://help.i-docs.co.za/support/solutions/articles/11000009420-how-to-sign-a-document-on-your-mobile-device-
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.216.99.101 Ashburn, United States, ASN16509 (AMAZON-02, US),
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Software
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Resource Hash
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Request headers

accept-language
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Referer
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User-Agent
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Response headers

Date
Tue, 18 Apr 2023 11:34:26 GMT
x-amz-version-id
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Last-Modified
Thu, 21 Sep 2017 05:49:09 GMT
Server
AmazonS3
x-amz-request-id
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ETag
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x-amz-server-side-encryption
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Host: help.i-docs.co.za
URL: https://help.i-docs.co.za/support/solutions/articles/11000009420-how-to-sign-a-document-on-your-mobile-device-
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.216.99.101 Ashburn, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
s3-1.amazonaws.com
Software
AmazonS3 /
Resource Hash
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Request headers

accept-language
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Referer
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User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

Date
Tue, 18 Apr 2023 11:34:26 GMT
x-amz-version-id
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Last-Modified
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Server
AmazonS3
x-amz-request-id
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ETag
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1.1 4614c36172b2854b1e1e94af37435c8e.cloudfront.net (CloudFront)
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PRG50-C1
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AES256
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server
AmazonS3
etag
"ea8dacc0d3a08fc434a473ed37c315fb"
access-control-max-age
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access-control-allow-methods
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URL: https://help.i-docs.co.za/support/solutions/articles/11000009420-how-to-sign-a-document-on-your-mobile-device-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
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Software
AmazonS3 /
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accept-language
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Referer
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User-Agent
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Response headers

x-amz-version-id
.adpNq1S0N5ks2zt_b7nVpyqlMjnZNZm
content-encoding
gzip
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server
AmazonS3
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133 KB
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Full URL
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Requested by
Host: help.i-docs.co.za
URL: https://help.i-docs.co.za/support/solutions/articles/11000009420-how-to-sign-a-document-on-your-mobile-device-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.32.23.213 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
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Software
AmazonS3 /
Resource Hash
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Request headers

accept-language
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Referer
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User-Agent
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Response headers

x-amz-version-id
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content-encoding
gzip
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x-amz-cf-pop
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Software
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Request headers

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Referer
User-Agent
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Response headers

Content-Type
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2 KB
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XHR
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Full URL
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URL: https://assets4.freshdesk.com/assets/cdn/portal_head_v2-0ffb355feb4a2d1f5375a7906272bfa9c1ab34e8819db02e0c44101b18a64d9b.js
Protocol
H2
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TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
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Reverse DNS
ec2-3-220-247-243.compute-1.amazonaws.com
Software
fwe /
Resource Hash
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Security Headers
Name Value
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X-Content-Type-Options nosniff
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Request headers

Accept
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User-Agent
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Response headers

date
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strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
content-encoding
gzip
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teamstatus
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0
0

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain
chat.freshdesk.com
URL
https://chat.freshdesk.com/visitors/teamstatus?siteId=a5332e0feef05c7bcf008a6dae0497da&vid=visitor1446883301140&c=fd&widget_id=b808b7fb-314a-4927-8403-b40e98ca6b77&_=1681817665432

Verdicts & Comments Add Verdict or Comment

139 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

boolean| credentialless function| $A function| $w function| $H function| $R function| log function| getSurvey function| imgerror function| default_image_error function| escapeHtml function| layoutResize function| closeableFlash object| Prototype object| Class function| PeriodicalExecuter function| Template object| $break object| Enumerable function| Hash function| ObjectRange object| Abstract object| Try object| Ajax object| Form object| Field function| $F object| Toggle object| Insertion object| $continue object| Position object| Effect function| delay function| $t function| NestedField function| $ function| $$ undefined| Sizzle function| Selector function| jQuery object| jQBrowser object| html5 object| Modernizr function| yepnope object| respond function| $j function| highlight_code function| storeToSessionStorage function| getFromSessionStorage function| removeFromSessionStorage object| _self object| Prism object| portal number| attachment_size string| blocked_extensions function| uniqueArray function| getCookie function| deleteCookieOnApply function| getDateFormat function| Layzr function| disablePrototypeJS object| pluginsToDisable object| Browser function| measureScrollbar object| image_width function| captchaModule object| I18n object| jQuery1830766122168912152 object| Helpdesk object| Select2 function| moment function| add_csrf_token function| AvatarReader function| requestAnimFrame function| invokeRedactor object| _0xf6db object| codeEditor_lang object| RELANG boolean| isMacintosh string| ctrlkeyname string| shiftkeyname string| altkeyname object| RLANG object| DEFAULT_LANG string| uploaded_img_placeholder function| inlineImageUploadCallback object| InlineImagesValidator object| QLANG object| Shortcuts object| DATE_FORMATS object| lang boolean| FC_HTTP_ONLY string| livechat_setting object| portal-search-boxes object| portal-search-cache function| portal-search-render-ui object| portal-recaptcha function| nativeReduce object| livechat function| jsonStringify function| AbstractChannel function| WebSocketChannel function| SocketIoChannel function| PostMessageChannel function| PostMessageIncomingChannel string| CHROME_CHANNEL_EVENT function| ChromePostMessageChannel function| ChromePostMessageIncomingChannel function| PortChannel function| PortProxyChannel function| PortIncomingChannel function| EchoProxy function| getElementPosition function| doOnLoad function| getScreenRange function| iterNodes function| expandRange function| showRange function| containsElement function| getNextElement function| splitTextBefore function| splitTextAfter function| splitTextBetween number| TEMPORARY_HIGHLIGHT_DELAY function| temporaryHighlight function| binder function| chatjQuery undefined| ELEMENT_NODE object| Freeze function| adaptCanvas function| windowWidthHeightListener function| resizeCanvas function| createCanvas function| Master undefined| io function| Pusher function| PUBNUBVisitor undefined| _ undefined| JSON3 object| OneClickCbUtils

2 Cookies

Domain/Path Name / Value
help.i-docs.co.za/ Name: _x_w
Value: 10
help.i-docs.co.za/ Name: pnctest
Value: 1

1 Console Messages

Source Level URL
Text
network error URL: https://chat.freshdesk.com/visitors/teamstatus?siteId=a5332e0feef05c7bcf008a6dae0497da&vid=visitor1446883301140&c=fd&widget_id=b808b7fb-314a-4927-8403-b40e98ca6b77&_=1681817665432
Message:
Failed to load resource: net::ERR_NAME_NOT_RESOLVED

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

assets2.freshdesk.com
assets4.freshdesk.com
assets6.freshdesk.com
assets7.freshdesk.com
assets9.freshdesk.com
chat.freshdesk.com
d36mpcpuzc4ztk.cloudfront.net
help.i-docs.co.za
s3.amazonaws.com
chat.freshdesk.com
13.32.23.213
3.220.247.243
52.216.99.101
52.222.225.5
65.9.93.6
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