www.amazon-erc.com
Open in
urlscan Pro
2606:50c0:8000::153
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URL:
http://www.amazon-erc.com/
Submission: On July 20 via manual from US — Scanned from DE
Submission: On July 20 via manual from US — Scanned from DE
Form analysis 1 forms found in the DOM
Name: replyForm —
<form name="replyForm" novalidate="" style="margin-top: 1px;" class="ng-pristine ng-valid ng-valid-maxlength">
<div class="entireWarpper" ng-init="msginit()" ng-controller="MessagesControllerNew">
<div id="caremarkFrameView" class="display:none;" style="display: none;">
<iframe id="careMarkIFrame" width="100%" height="500vh" onload="angular.element(document.body).injector().get('NavSpinnerService').stop()" frameborder="0" scrolling="auto" src="/full_files/saved_resource(1).html"></iframe>
</div>
<div id="communicationCenterView">
<section class="aet-main-container communication_center" id="communication_center" role="main">
<!-- <div class="aet-template " style="margin: 0 -12px;"> -->
<div id="c-main-content" tabindex="-1"></div>
<!-- <div class="container clearfix" style="padding:0px"> -->
<div class="errorMessageBox hide">
<span style="margin-left: 20px;">
<img src="/full_files/red-error-icon.png" alt="rederror icon">
</span>
<span class="errorMessageText"> There is a system error message. An error has occurred while accessing your Communication Center. </span>
</div>
<!--
<div class="second-navigation ng-scope">
<ul role="tablist" class="container clearfix">
<li role="presentation" class="" ng-class="{active:screen==='message'}">
<a role="tab" aria-selected="true" href="" ng-click="clickMessages()" class="ng-scope canbActiveMarker sec-level-nav canbLevel"
data-toggle="tab" title="Messages" id="msgTab">
<span ng-class="{linkActiveUnderline:screen==='message'}" class="" style="display: none;">Messages</span>
</a>
</li>
<li role="presentation" class="" ng-class="{active:screen==='letters'}">
<a role="tab" aria-selected="false" href="" class="ng-scope canbActiveMarker sec-level-nav canbLevel" ng-if="isLeComVisible" data-toggle="tab"
title="Letter & Communication" ng-click="clickLettersCommunication()" id="letterTab">
<span ng-class="{linkActiveUnderline:screen==='letters'}" class=""
style="display: none;">Letters & Communications</span>
</a>
</li>
</ul>
</div>
-->
<div class="forms-navigation ng-scope">
<!-- Added container class for story 707046 -->
<div class="clearfix container padL0" role="tablist">
<a ng-class="{'active messageLevel':screen==='message'}" role="tab" aria-selected="true" href="https://member.aetna.com/secure/member/?v105" ng-click="clickMessages()" class="ng-scope canbActiveMarker sec-level-nav inline-block active messageLevel" data-toggle="tab" title="Messages" id="msgTab" style="display: none;">Messages</a>
<!----><a ng-class="{'active messageLevel':screen==='letters'}" role="tab" aria-selected="false" href="https://member.aetna.com/secure/member/?v105" class="ng-scope canbActiveMarker sec-level-nav inline-block" ng-if="isLeComVisible" data-toggle="tab" title="Letter & Communication" ng-click="clickLettersCommunication()" id="letterTab" style="display: inline-block;">Letters & Communications</a><!---->
<!--<div class="tileBottom" ng-style="borderStyle"></div>-->
<!--<span class="arrowIndicator noTop" style="left: 440.5px;"></span>-->
</div>
</div>
<div class="modal fade contact-modal" id="contact-popup-msg" role="dialog" aria-labelledby="contact-confirmation">
<div class="modal-dialog"> Modal content <div class="modal-content">
<!-- <div class="modal-header text-center">
<h4 class="modal-title" id="contact-confirmation">{{popupTitle}}</h4>
</div> -->
<div class="modal-header">
<button type="button" ng-click="popUpCloseMsgByOk()" class="close" data-dismiss="modal">
<img src="/full_files/close.png" class="close popup-close-btn" alt="Close">
</button>
<span class="modal-title" id="contact-confirmation">Alert</span>
</div>
<div class="modal-body" id="popUpBody">
<p ng-bind-html="popUpMessage" style="overflow-wrap: break-word;">Upload failed. Please try again. If the issue persists, contact member services.</p>
</div>
<div class="text-center modal-body">
<button type="submit" class="primaryBtn" ng-click="popUpCloseMsgByOk()">Ok</button>
</div>
<!-- <button type="button" class="close" data-dismiss="modal">
<img src="images/close.png" class="close" alt="Close" ng-click="popUpCloseMsgByOk()">
</button> -->
</div>
</div>
</div>
<div class="row" style=" background-color: transparent;">
<div class="col-xs-12" role="tabpanel">
<div class="tab-content SSOLinkShow col-xs-12 marB15 pad0 marT15">
<!---->
<div class="tab-pane fade in active" ng-class="{'in active':screen==='message'}" id="messages_mailbox" ng-if="screen === 'message'" style="">
<!-- <span class="arrow-downView"
style="Left: 20px; position: relative; width: 0; height: 0px; border-left: 12px solid transparent; border-right: 12px solid transparent; border-top: 12px solid #526f83; position: relative; top: 10px; left: 9%;"></span>
-->
<!-- NEW MESSAGE -->
<!---->
<!-- end NEW MESSAGE -->
<!-- Changes done for new design -->
<!---->
<div id="message-section" ng-if="!showNewMessage">
<div class="mailCenter row">
<div class="col-xs-12">
<div class="thirdLevel-navigation ng-scope">
<div class="container clearfix col-xs-9 padR0 marT15" role="tablist">
<!----><a ng-class="{'active' : msgSelname==='inbox'}" role="tab" aria-selected="true" href="https://www.aboutamazon.me/fmla" ng-click="clickInbox()" class="ng-scope messageLevel canbActiveMarker sec-level-nav inline-block active" data-toggle="tab" title="Messages" id="inbxTab" ng-if="isLeComVisible">Inbox</a><!---->
<!----><a ng-class="{'active' : msgSelname==='sent'}" role="tab" aria-selected="false" href="https://liu.academy" class="ng-scope canbActiveMarker sec-level-nav inline-block" data-toggle="tab" title="Sent" ng-click="clickSentItems()" id="sntTab" ng-if="isLeComVisible">Sent</a><!---->
<!----><a ng-class="{'active' : msgSelname==='archive'}" role="tab" aria-selected="false" href="https://myspotifyrecords.com/live" class="ng-scope canbActiveMarker sec-level-nav inline-block" data-toggle="tab" title="Sent" ng-click="clickArchivedMessages()" id="archvdTab" ng-if="isLeComVisible">Archived</a><!---->
</div>
</div>
<!---->
<div class="col-xs-3 PadL0 text-right mailBoxHandlerHederActionsButtons" ng-if="!suppressNewMessageFeature">
<a aria-labelledby="NewMsg" ng-show="showNewMessageButton" ng-click="clickedNewMessage();" href="/resourcesforliving/" class="main_newMessage"><span id="NewMsg" class="hidden-xs hidden-sm">New Message</span></a>
</div><!---->
<!-- <div class="col-xs-9 padR0">
<ul role="tablist" class=" pad15 nav-tabs">
<li role="presentation" ng-class="{active:msgSelname==='inbox'}"><a role="tab" aria-selected="true"
href="" data-toggle="tab" class="mail_inbox"
ng-click="clickInbox()" ng-class="{linkActiveUnderline:msgSelname==='inbox'}" id="inbxTab">Inbox</a></li>
<li role="presentation" ng-class="{active:msgSelname==='sent'}"><a role="tab" aria-selected="false" href=""
ng-click="clickSentItems()" data-toggle="tab"
class="mail_sent" ng-class="{linkActiveUnderline:msgSelname==='sent'}" id="sntTab">Sent</a></li>
<li role="presentation" ng-class="{active:msgSelname==='archive'}"><a role="tab" aria-selected="false"
href="" data-toggle="tab" class="mail_archived"
ng-click="clickArchivedMessages()" ng-class="{linkActiveUnderline:msgSelname==='archive'}" id="archvdTab">Archived</a></li>
</ul>
</div> -->
</div>
</div>
<div class="tab-content mailBox" role="tabpanel">
<div id="secureInbox" class="tab-pane fade in active">
<!-- alerts start -->
<!---->
<!-- alerts end -->
<!-- Inbox messages start -->
<!---->
<div id="securemailListbox" class="allMsgList panel-group accordion" role="tablist" ng-if="(inboxMsg.length)" style="">
<!---->
<div class="mailHeader row securemail1 padL5" ng-repeat="msg in inboxMsg ">
<div class="row secureMail">
<div class="panel-heading">
<div class="row">
<div class="col-xs-12">
<div class="col-xs-12 col-md-12 col-sm-12 padL0 readMsg activeMail" ng-class="{'unreadMsg':msg.isRead=='FALSE' , 'readMsg': msg.isRead=='TRUE' ,
' readMsg activeMail': (changeIndex[$index])}" style="">
<!---->
<a data-target="#0" href="https://andyjassy.cn" data-toggle="collapse" data-parent="#securemailListbox" ng-attr-title="{{msg.isRead=='FALSE'?'unread Msg':''}}" class="desktopmessageHide accordMail" ng-class="(changeIndex[$index])?'accordMail':'accordMail collapsed'" ng-click="getInboxDetails($index,msg.messageId);onClickShowFocus()" ng-keypress="onEnterShowFocus($event)" title="" style="">
<div class="pull-left padL1">
<div class="mailArrow_indicator pull-left">
<span class="mailArrow_indicator_icon"></span>
</div>
</div>
<div class="pull-left msg_indicator padL25">
<fieldset>
<legend class="hide">Unread mail</legend>
<div class="checkboxbg pull-left checkboxIcon">
<div class="checkboxIcon">
<span id="phone_Check" value="select_check" name="phone_select" ng-class="{'chkLabelChecklightpurple':archieveSelection[$index] , 'unchkLabelChecklightpurple': !archieveSelection[$index]}" class="unchkLabelChecklightpurple" ng-click="archieveSelection[$index]= !archieveSelection[$index]">
</span>
</div>
</div>
</fieldset>
</div>
<div class="pull-left mail_contant hasAttachment">
<div class="col-md-1 col-xs-2 mailAttachment pull-left" ng-class="{'hasAttachment':msg.hasAttachment =='true'}">
<span class="mailAttachment_icon"></span>
</div>
<div class="pull-left">
<span class="mailRed_icon ng-hide" ng-show="msg.subject =='Health Reminder message'"></span>
</div>
<!-- <div
class="mailEnquiryType type_pharamacy pull-left">
<span class="mailEnquiryType_icon"></span>
</div> -->
<div class="pull-left" ng-class="{'hasAttachment':msg.hasAttachment ==='true'}">
</div>
</div>
<div class="col-md-8 col-xs-12 mail_subject padL25">
<div class="col-md-1 col-xs-2 pull-left">
<span class="mail_icon" ng-show="msg.subject !='Health Reminder message'"></span>
</div>
<div class="col-md-9 col-xs-10 pull-left">
<p class="mail_subject" ng-class="{'bold':msg.isRead=='FALSE' ,'': (changeIndex[$index])}">Grievance - A complaint or appeal</p>
<p class="mail_subject">Date received: 12/05/2022</p>
</div>
</div>
</a>
<a data-target="#0" href="/resourcesforliving/" data-toggle="collapse" data-parent="#securemailListbox" ng-attr-title="{{msg.isRead=='FALSE'?'unread Msg':''}}" class="mobilemessageHide accordMail" ng-class="(changeIndex[$index])?'accordMail':'accordMail collapsed'" ng-click="getInboxDetails($index,msg.messageId);onClickShowFocus()" ng-keypress="onEnterShowFocus($event)" title="" style="">
<div class="pull-left padL1">
<div class="mailArrow_indicator pull-left">
<span class="mailArrow_indicator_icon"></span>
</div>
</div>
<div class="pull-left msg_indicator padL25">
<fieldset>
<legend class="hide">Unread mail</legend>
<div class="checkboxbg pull-left checkboxIcon">
<div class="checkboxIcon">
<span id="phone_Check" value="select_check" name="phone_select" ng-class="{'chkLabelChecklightpurple':archieveSelection[$index] , 'unchkLabelChecklightpurple': !archieveSelection[$index]}" class="unchkLabelChecklightpurple" ng-click="archieveSelection[$index]= !archieveSelection[$index]">
</span>
</div>
</div>
</fieldset>
</div>
<div class="pull-left mail_contant">
<!---->
<div class="pull-left">
<!---->
<!----><span class="mail_icon" ng-if="msg.subject !='Health Reminder message'"></span><!---->
</div>
</div>
<div class=" mail_subject">
<!-- <div class="col-md-1 col-xs-2 pull-left">
<span class="mail_icon" ng-show="msg.subject !='Health Reminder message'"></span>
</div> -->
<div class="pull-left">
<p class="" ng-class="{'bold':msg.isRead=='FALSE' ,'': (changeIndex[$index])}">Grievance - A complaint or appeal</p>
<p class="">Date received: 12/05/2022</p>
</div>
</div>
</a>
</div>
</div>
</div>
</div>
<!---->
<div ng-if="changeIndex[$index]" class="panel-collapse collapse detiledMsgView in" ng-class="(changeIndex[$index])?'panel-collapse collapse in ':'panel-collapse collapse '" style="">
<div class="panel-body ">
<div class="col-xs-12 detailedMsg">
<div class="col-xs-12 pad0 text-right padB15">
<a href="https://andyjassy.cn"> <img src="/full_files/print.png" alt="Print" class="printIcon" msg-print="" print-element-id="print_0">
</a>
</div>
<div id="print_0">
<!-- ng-click="printDiv('print_'+$index)" -->
<!---->
<div ng-repeat="smcMessage in inboxMsgDetails.smcMessageList">
<!---->
<div class="col-md-12 col-xs-12 detailedMsg healthReminder clearfix ng-hide" ng-if="messageFolderType =='Inbox'" ng-show="messageType">
<!---->
<p ng-repeat="body in smcMessage.bodies" ng-bind-html="body.content | newlines" class="healthReminder">Dear Ziping:<br><br>Thank you for contacting us.<br><br>We apologize for the inconvenience. <br><br>Your
coverage is terminated because Amazon sent us a file to do so. <strong style="font-weight:800; font-family:impact;"><i>We did call Amazon, but they could not speak to us</i></strong> You will need to call
Amazon to see why they sent us a file to terminate your coverage. <br><br>If you have questions, use the 'Contact Us' link on the member website (to protect your confidential information). Or, you can call us
toll-free at the number listed on your ID card.<br><br>Sincerely,<br>Latisha W.<br>Aetna Internet Response Team<br>49416629<br><br>NOTICE TO RECIPIENT(S) OF INFORMATION: <br>To view Aetna's privacy practices,
please edit, copy and paste this website into your browser: https://www.aetna.com/legal-notices/privacy.html <br><br>If you have questions about the Coronavirus, there are helpful resources online at CVS.com
or copying and pasting this website into your browser: https://www.aetna.com/individuals-families/member-rights-resources/covid19.html<br><br><br>*NA Concierge - Member - West<br><br><br><br>Original Message
Excluded:<br>-----------------------<br></p><!---->
<p ng-repeat="body in smcMessage.bodies" ng-bind-html="body.content | newlines" class="healthReminder"> </p><!---->
</div><!---->
<!---->
<div class="user1_msg_content row" ng-if="messageFolderType =='Inbox'" ng-hide="messageType">
<!-- commented as part of smcchanges Team B -->
<!-- <div class="col-md-2 text-right"></div> -->
<div class="col-xs-12 pad0 padB15">
<div class="col-xs-12 user_msg_box">
<div class="col-xs-12 padL0 padR0 padB15">
<strong>From: Member Services</strong>
<!---->
<p ng-repeat="body in smcMessage.bodies" ng-bind-html="body.content | newlines">Dear Ziping:<br><br>Thank you for contacting us.<br><br>We apologize for the inconvenience. <br><br>Your coverage is
terminated because Amazon sent us a file to do so. <strong
style="font-weight:800; font-family: 'Times New Roman', Times, serif; font-size:x-large"><i>We did call Amazon, but they could not speak to us.</i></strong> You will need to call Amazon to see why
they sent us a file to terminate your coverage. <br><br>If you have questions, use the 'Contact Us' link on the member website (to protect your confidential information). Or, you can call us toll-free
at the number listed on your ID card.<br><br>Sincerely,<br>Latisha W.<br>Aetna Internet Response Team<br>49416629<br><br>NOTICE TO RECIPIENT(S) OF INFORMATION: <br>To view Aetna's privacy practices,
please edit, copy and paste this website into your browser: https://www.aetna.com/legal-notices/privacy.html <br><br>If you have questions about the Coronavirus, there are helpful resources online at
CVS.com or copying and pasting this website into your browser: https://www.aetna.com/individuals-families/member-rights-resources/covid19.html<br><br><br>*NA Concierge - Member -
West<br><br><br><br>Original Message Excluded:<br>-----------------------<br></p><!---->
<p ng-repeat="body in smcMessage.bodies" ng-bind-html="body.content | newlines"> </p><!---->
<!---->
<div style="margin-top: 15px !important;"></div>
<!---->
</div>
</div>
<div class="col-xs-12 pad0 padT5">
<p class="text-right">
<span>12/05/2022</span>
</p>
</div>
</div>
<!-- Removed as part of SMC changes -->
<!-- <div class="col-md-2 col-xs-3 text-left user_img">
<img
src="images/Communication_center_icons/User-1.png"
alt="" class="padL15">
</div> -->
</div><!---->
<!---->
</div><!---->
<div ng-repeat="smcMessage in inboxMsgDetails.smcMessageList">
<!---->
<div class="col-md-12 col-xs-12 detailedMsg healthReminder clearfix ng-hide" ng-if="messageFolderType =='Inbox'" ng-show="messageType">
<!---->
<p ng-repeat="body in smcMessage.bodies" ng-bind-html="body.content | newlines" class="healthReminder">"Our records show your coverage through Amazon ended on 05/31/2022."<br><br>Wrong, they ended on 08/31/2022
as stated by you earlier. They ended on 05/31/2022 and that was done as an adverse action by Amazon Legal in which they ended my health insurance during my FMLA Medical Leave - this leave is valid and granted
as protected Federally by Marty Walsh. See https://aboutamazon.me/fmla for the FMLA Documents, or thefbi.us/fmla. So, you then reactivated my health insurance on June 11th, 2022. You then deactivated it again
on 08/31/2022. So now my health records in the database for other places are now completely messed up because people don't have health insurance companies usually doing this kind of idiocy. <br><br>You do
realize the Attorney Generals of WA, DE, and TX are looped in as well as the State of Texas University of Texas school system? I am gathering stakeholders to help.<br><br>You better activate my health
insurance right now. Either you join and help, or be scoped as criminals. Choose one.</p><!---->
</div><!---->
<!---->
<div class="user1_msg_content row" ng-if="messageFolderType =='Inbox'" ng-hide="messageType">
<!-- commented as part of smcchanges Team B -->
<!-- <div class="col-md-2 text-right"></div> -->
<div class="col-xs-12 pad0 padB15">
<div class="col-xs-12 user_msg_box">
<div class="col-xs-12 padL0 padR0 padB15">
<strong>From: ZIPING LIU</strong>
<!---->
<p ng-repeat="body in smcMessage.bodies" ng-bind-html="body.content | newlines">"Our records show your coverage through Amazon ended on 05/31/2022."<br><br>Wrong, they ended on 08/31/2022 as stated by you
earlier. They ended on 05/31/2022 and that was done as an adverse action by Amazon Legal in which they ended my health insurance during my FMLA Medical Leave - this leave is valid and granted as
protected Federally by Marty Walsh. See https://aboutamazon.me/fmla for the FMLA Documents, or thefbi.us/fmla. So, you then reactivated my health insurance on June 11th, 2022. You then deactivated it
again on 08/31/2022. So now my health records in the database for other places are now completely messed up because people don't have health insurance companies usually doing this kind of idiocy.
<br><br>You do realize the Attorney Generals of WA, DE, and TX are looped in as well as the State of Texas University of Texas school system? I am gathering stakeholders to help.<br><br>You better
activate my health insurance right now. Either you join and help, or be scoped as criminals. Choose one.</p><!---->
<!---->
<div style="margin-top: 15px !important;"></div>
<!---->
</div>
</div>
<div class="col-xs-12 pad0 padT5">
<p class="text-right">
<span>12/02/2022</span>
</p>
</div>
</div>
<!-- Removed as part of SMC changes -->
<!-- <div class="col-md-2 col-xs-3 text-left user_img">
<img
src="images/Communication_center_icons/User-1.png"
alt="" class="padL15">
</div> -->
</div><!---->
<!---->
</div><!---->
<div ng-repeat="smcMessage in inboxMsgDetails.smcMessageList">
<!---->
<div class="col-md-12 col-xs-12 detailedMsg healthReminder clearfix ng-hide" ng-if="messageFolderType =='Inbox'" ng-show="messageType">
<!---->
<p ng-repeat="body in smcMessage.bodies" ng-bind-html="body.content | newlines" class="healthReminder">Dear Ziping:<br><br>Thank you for contacting us.<br><br>We received your request<br>Your complaint has been
sent to the correct department for handling.<br><br>Your coverage has ended<br>Our records show your coverage through Amazon ended on 05/31/2022. <br><br>Changes needed<br>Please contact your Employee
Resource Center at 1-888-892-7180 if you think this information is incorrect. They can contact our Employer Services department to make any needed changes. We are not responsible for the termination.
<br><br>If you have questions, use the 'Contact Us' link on the member website (to protect your confidential information). Or, you can call us toll-free at the number listed on your ID
card.<br><br>Sincerely,<br>Alyson S.<br>Aetna Internet Response Team<br>49408613<br><br>NOTICE TO RECIPIENT(S) OF INFORMATION: <br>To view Aetna's privacy practices, please edit, copy and paste this website
into your browser: https://www.aetna.com/legal-notices/privacy.html <br><br>If you have questions about the Coronavirus, there are helpful resources online at CVS.com or copying and pasting this website into
your browser: https://www.aetna.com/individuals-families/member-rights-resources/covid19.html<br><br><br>*NA Concierge - Member - East<br><br><br><br>Original Message Excluded:<br>-----------------------<br>
</p><!---->
<p ng-repeat="body in smcMessage.bodies" ng-bind-html="body.content | newlines" class="healthReminder"> </p><!---->
</div><!---->
<!---->
<div class="user1_msg_content row" ng-if="messageFolderType =='Inbox'" ng-hide="messageType">
<!-- commented as part of smcchanges Team B -->
<!-- <div class="col-md-2 text-right"></div> -->
<div class="col-xs-12 pad0 padB15">
<div class="col-xs-12 user_msg_box">
<div class="col-xs-12 padL0 padR0 padB15">
<strong>From: Member Services</strong>
<!---->
<p ng-repeat="body in smcMessage.bodies" ng-bind-html="body.content | newlines">Dear Ziping:<br><br>Thank you for contacting us.<br><br>We received your request<br>Your complaint has been sent to the
correct department for handling.<br><br>Your coverage has ended<br>Our records show your coverage through Amazon ended on 05/31/2022. <br><br>Changes needed<br>Please contact your Employee Resource
Center at 1-888-892-7180 if you think this information is incorrect. They can contact our Employer Services department to make any needed changes. We are not responsible for the termination. <br><br>If
you have questions, use the 'Contact Us' link on the member website (to protect your confidential information). Or, you can call us toll-free at the number listed on your ID
card.<br><br>Sincerely,<br>Alyson S.<br>Aetna Internet Response Team<br>49408613<br><br>NOTICE TO RECIPIENT(S) OF INFORMATION: <br>To view Aetna's privacy practices, please edit, copy and paste this
website into your browser: https://www.aetna.com/legal-notices/privacy.html <br><br>If you have questions about the Coronavirus, there are helpful resources online at CVS.com or copying and pasting this
website into your browser: https://www.aetna.com/individuals-families/member-rights-resources/covid19.html<br><br><br>*NA Concierge - Member - East<br><br><br><br>Original Message
Excluded:<br>-----------------------<br></p><!---->
<p ng-repeat="body in smcMessage.bodies" ng-bind-html="body.content | newlines"> </p><!---->
<!---->
<div style="margin-top: 15px !important;"></div>
<!---->
</div>
</div>
<div class="col-xs-12 pad0 padT5">
<p class="text-right">
<span>12/02/2022</span>
</p>
</div>
</div>
<!-- Removed as part of SMC changes -->
<!-- <div class="col-md-2 col-xs-3 text-left user_img">
<img
src="images/Communication_center_icons/User-1.png"
alt="" class="padL15">
</div> -->
</div><!---->
<!---->
</div><!---->
<div ng-repeat="smcMessage in inboxMsgDetails.smcMessageList">
<!---->
<div class="col-md-12 col-xs-12 detailedMsg healthReminder clearfix ng-hide" ng-if="messageFolderType =='Inbox'" ng-show="messageType">
<!---->
<p ng-repeat="body in smcMessage.bodies" ng-bind-html="body.content | newlines" class="healthReminder">Details of Complaint: Explanation: You have 2 day to respond. <br><br>You are required to activate my
health plan right away. I read your letter from Jensine P sent on 11-7. She refers that the sponsor, in. my case Amazon, decides to activate or deactivate health and that Aetna is not liable. Unfortunately,
this is a fallacy. You are liable as a health insurance company to operate in compliance with Federal Rules and Regulations. The obvious nature of the wrongful posoitiong of Amazon to turn off any health is
not at all something to ignoreas a health insuranc company that follows rules of the DOL such as FMLA and so forth. <br><br>Please respond as soon as you can. Note that if you respond again with writing that
states you cannot do anything. You will also be then admitting that you are compliant and joining Amazon Legal in corporate retaliation against Ziping Liu.<br><br>Please see our latest releases here:
ercaws.com<br><br>It is not at all normal to think that nothing wrong has happened. <br>Resolution Actions: Attempt to resolve the situation: </p><!---->
</div><!---->
<!---->
<div class="user1_msg_content row" ng-if="messageFolderType =='Inbox'" ng-hide="messageType">
<!-- commented as part of smcchanges Team B -->
<!-- <div class="col-md-2 text-right"></div> -->
<div class="col-xs-12 pad0 padB15">
<div class="col-xs-12 user_msg_box">
<div class="col-xs-12 padL0 padR0 padB15">
<strong>From: ZIPING LIU</strong>
<!---->
<p ng-repeat="body in smcMessage.bodies" ng-bind-html="body.content | newlines">Details of Complaint: Explanation: You have 2 day to respond. <br><br>You are required to activate my health plan right
away. I read your letter from Jensine P sent on 11-7. She refers that the sponsor, in. my case Amazon, decides to activate or deactivate health and that Aetna is not liable. Unfortunately, this is a
fallacy. You are liable as a health insurance company to operate in compliance with Federal Rules and Regulations. The obvious nature of the wrongful posoitiong of Amazon to turn off any health is not
at all something to ignoreas a health insuranc company that follows rules of the DOL such as FMLA and so forth. <br><br>Please respond as soon as you can. Note that if you respond again with writing
that states you cannot do anything. You will also be then admitting that you are compliant and joining Amazon Legal in corporate retaliation against Ziping Liu.<br><br>Please see our latest releases
here: ercaws.com<br><br>It is not at all normal to think that nothing wrong has happened. <br>Resolution Actions: Attempt to resolve the situation: </p><!---->
<!---->
<div style="margin-top: 15px !important;"></div>
<!---->
</div>
</div>
<div class="col-xs-12 pad0 padT5">
<p class="text-right">
<span>12/01/2022</span>
</p>
</div>
</div>
<!-- Removed as part of SMC changes -->
<!-- <div class="col-md-2 col-xs-3 text-left user_img">
<img
src="images/Communication_center_icons/User-1.png"
alt="" class="padL15">
</div> -->
</div><!---->
<!---->
</div><!---->
</div>
<div class="modal fade contact-modal" id="contact-popup-reply" role="dialog" aria-labelledby="contact-confirmation">
<div class="modal-dialog">
<!-- Modal content-->
<div class="modal-content">
<div class="modal-header text-center">
<h4 class="modal-title" id="contact-confirmation">Alert </h4>
</div>
<div class="modal-body" id="popUpBody">
<p ng-bind-html="popUpMessage" style="overflow-wrap: break-word;">Upload failed. Please try again. If the issue persists, contact member services.</p>
</div>
<div class="modal-footer">
<div>
<button type="submit" class="primaryBtn" ng-click="popUpCloseReply('Ok')">Yes</button>
<button class="cancelBtn" type="button" style="margin-left: 15px;" ng-click="popUpCloseReply('')">No</button>
</div>
</div>
<button type="button" class="close" data-dismiss="modal">
<img src="/full_files/close.png" class="close" alt="Close" ng-click="popUpCloseReply('')">
</button>
</div>
</div>
</div>
<div class="col-xs-12 text-right pad0" ng-show="isReply">
<button class="primaryBtn msgActionBtn" type="button" ng-click="replyShow()">Reply</button>
</div>
<div class="col-xs-12 padT15 submsgContent ng-pristine ng-valid ng-valid-maxlength ng-hide" ng-form="replyForm" ng-show="!(isReply)">
<div class="col-xs-12 pad0 form-group">
<label for="subMsg" class="control-label sr-only">New sub message</label>
<textarea id="subMsg" type="text" name="yourMessage" rows="4" class="marT15 marB15 form-control ng-pristine ng-untouched ng-valid ng-empty ng-valid-maxlength" placeholder="Enter your message here"
ng-model="inputMsg.text" maxlength="1000" cols="50" ng-change="validateInputMsg()">
</textarea>
<div ng-show="sendChk" class="ng-hide">
<span class="error">Message cannot be blank. </span>
</div>
<div class="col-xs-12 pad0">
<!---->
<div class="cont-cliamsrt uploadAttachment row" ng-if="isFileUpload">
<div class="form-group clearfix form-group clearfix ">
<div class="col-sm-4 ">
<label for="fileuploadlist" class="paddlr30 btn anchor bold btn-default btn-file"
ng-class="{ 'btn-file': (((uploadFiles.length)<5) && (totalSizeFile<5242880)),'btn-file-disable':(((uploadFiles.length)>=5) || (totalSizeFile>5242880)||(fileCount>=5))}">Upload
attachment(s)<input type="file" id="fileuploadlist" name="Upload attachment(s)" ng-disabled="(((uploadFiles.length)==5) || (totalSizeFile>5242880))" multiple="true" custom-on-change="fileslistdemo"
style="display: none;">
</label>
</div>
<label class="col-sm-8"> <span>Add up to 5 files, total of 5 MB</span>
</label>
</div>
<!---->
<!---->
</div><!---->
</div>
<div class="col-xs-12 pad0 subMsgActions">
<button class="primaryBtn msgActionBtn" id="sendEnqiryButton" type="submit" ng-click="replyInboxMessage()">Send</button>
<button type="button" name="Cancel" class="cancelBtn msgActionBtn" ng-click="cancelClik()">Cancel</button>
<button class="primaryBtn msgActionBtn hide" type="button">Reply</button>
</div>
</div>
</div>
</div>
</div>
</div><!---->
</div>
</div><!---->
<div class="mailHeader row securemail1 padL5" ng-repeat="msg in inboxMsg ">
<div class="row secureMail">
<div class="panel-heading">
<div class="row">
<div class="col-xs-12">
<div class="col-xs-12 col-md-12 col-sm-12 padL0 readMsg" ng-class="{'unreadMsg':msg.isRead=='FALSE' , 'readMsg': msg.isRead=='TRUE' ,
' readMsg activeMail': (changeIndex[$index])}">
<!---->
<a data-target="#1" href="https://member.aetna.com/secure/member/?v105" data-toggle="collapse" data-parent="#securemailListbox" ng-attr-title="{{msg.isRead=='FALSE'?'unread Msg':''}}" class="desktopmessageHide accordMail collapsed" ng-class="(changeIndex[$index])?'accordMail':'accordMail collapsed'" ng-click="getInboxDetails($index,msg.messageId);onClickShowFocus()" ng-keypress="onEnterShowFocus($event)" title="">
<div class="pull-left padL1">
<div class="mailArrow_indicator pull-left">
<span class="mailArrow_indicator_icon"></span>
</div>
</div>
<div class="pull-left msg_indicator padL25">
<fieldset>
<legend class="hide">Unread mail</legend>
<div class="checkboxbg pull-left checkboxIcon">
<div class="checkboxIcon">
<span id="phone_Check" value="select_check" name="phone_select" ng-class="{'chkLabelChecklightpurple':archieveSelection[$index] , 'unchkLabelChecklightpurple': !archieveSelection[$index]}" class="unchkLabelChecklightpurple" ng-click="archieveSelection[$index]= !archieveSelection[$index]">
</span>
</div>
</div>
</fieldset>
</div>
<div class="pull-left mail_contant hasAttachment">
<div class="col-md-1 col-xs-2 mailAttachment pull-left" ng-class="{'hasAttachment':msg.hasAttachment =='true'}">
<span class="mailAttachment_icon"></span>
</div>
<div class="pull-left">
<span class="mailRed_icon ng-hide" ng-show="msg.subject =='Health Reminder message'"></span>
</div>
<!-- <div
class="mailEnquiryType type_pharamacy pull-left">
<span class="mailEnquiryType_icon"></span>
</div> -->
<div class="pull-left" ng-class="{'hasAttachment':msg.hasAttachment ==='true'}">
</div>
</div>
<div class="col-md-8 col-xs-12 mail_subject padL25">
<div class="col-md-1 col-xs-2 pull-left">
<span class="mail_icon" ng-show="msg.subject !='Health Reminder message'"></span>
</div>
<div class="col-md-9 col-xs-10 pull-left">
<p class="mail_subject" ng-class="{'bold':msg.isRead=='FALSE' ,'': (changeIndex[$index])}">Grievance - A complaint or appeal</p>
<p class="mail_subject">Date received: 12/02/2022</p>
</div>
</div>
</a>
<a data-target="#1" href="https://member.aetna.com/secure/member/?v105" data-toggle="collapse" data-parent="#securemailListbox" ng-attr-title="{{msg.isRead=='FALSE'?'unread Msg':''}}" class="mobilemessageHide accordMail collapsed" ng-class="(changeIndex[$index])?'accordMail':'accordMail collapsed'" ng-click="getInboxDetails($index,msg.messageId);onClickShowFocus()" ng-keypress="onEnterShowFocus($event)" title="">
<div class="pull-left padL1">
<div class="mailArrow_indicator pull-left">
<span class="mailArrow_indicator_icon"></span>
</div>
</div>
<div class="pull-left msg_indicator padL25">
<fieldset>
<legend class="hide">Unread mail</legend>
<div class="checkboxbg pull-left checkboxIcon">
<div class="checkboxIcon">
<span id="phone_Check" value="select_check" name="phone_select" ng-class="{'chkLabelChecklightpurple':archieveSelection[$index] , 'unchkLabelChecklightpurple': !archieveSelection[$index]}" class="unchkLabelChecklightpurple" ng-click="archieveSelection[$index]= !archieveSelection[$index]">
</span>
</div>
</div>
</fieldset>
</div>
<div class="pull-left mail_contant">
<!---->
<div class="pull-left">
<!---->
<!----><span class="mail_icon" ng-if="msg.subject !='Health Reminder message'"></span><!---->
</div>
</div>
<div class=" mail_subject">
<!-- <div class="col-md-1 col-xs-2 pull-left">
<span class="mail_icon" ng-show="msg.subject !='Health Reminder message'"></span>
</div> -->
<div class="pull-left">
<p class="" ng-class="{'bold':msg.isRead=='FALSE' ,'': (changeIndex[$index])}">Grievance - A complaint or appeal</p>
<p class="">Date received: 12/02/2022</p>
</div>
</div>
</a>
</div>
</div>
</div>
</div>
<!---->
</div>
</div><!---->
<div class="mailHeader row securemail1 padL5" ng-repeat="msg in inboxMsg ">
<div class="row secureMail">
<div class="panel-heading">
<div class="row">
<div class="col-xs-12">
<div class="col-xs-12 col-md-12 col-sm-12 padL0 readMsg" ng-class="{'unreadMsg':msg.isRead=='FALSE' , 'readMsg': msg.isRead=='TRUE' ,
' readMsg activeMail': (changeIndex[$index])}">
<!---->
<a data-target="#2" href="https://ercaws.com/2022/10/30/bob/" data-toggle="collapse" data-parent="#securemailListbox" ng-attr-title="{{msg.isRead=='FALSE'?'unread Msg':''}}" class="desktopmessageHide accordMail collapsed" ng-class="(changeIndex[$index])?'accordMail':'accordMail collapsed'" ng-click="getInboxDetails($index,msg.messageId);onClickShowFocus()" ng-keypress="onEnterShowFocus($event)" title="">
<div class="pull-left padL1">
<div class="mailArrow_indicator pull-left">
<span class="mailArrow_indicator_icon"></span>
</div>
</div>
<div class="pull-left msg_indicator padL25">
<fieldset>
<legend class="hide">Unread mail</legend>
<div class="checkboxbg pull-left checkboxIcon">
<div class="checkboxIcon">
<span id="phone_Check" value="select_check" name="phone_select" ng-class="{'chkLabelChecklightpurple':archieveSelection[$index] , 'unchkLabelChecklightpurple': !archieveSelection[$index]}" class="unchkLabelChecklightpurple" ng-click="archieveSelection[$index]= !archieveSelection[$index]">
</span>
</div>
</div>
</fieldset>
</div>
<div class="pull-left mail_contant hasAttachment">
<div class="col-md-1 col-xs-2 mailAttachment pull-left" ng-class="{'hasAttachment':msg.hasAttachment =='true'}">
<span class="mailAttachment_icon"></span>
</div>
<div class="pull-left">
<span class="mailRed_icon ng-hide" ng-show="msg.subject =='Health Reminder message'"></span>
</div>
<!-- <div
class="mailEnquiryType type_pharamacy pull-left">
<span class="mailEnquiryType_icon"></span>
</div> -->
<div class="pull-left" ng-class="{'hasAttachment':msg.hasAttachment ==='true'}">
</div>
</div>
<div class="col-md-8 col-xs-12 mail_subject padL25">
<div class="col-md-1 col-xs-2 pull-left">
<span class="mail_icon" ng-show="msg.subject !='Health Reminder message'"></span>
</div>
<div class="col-md-9 col-xs-10 pull-left">
<p class="mail_subject" ng-class="{'bold':msg.isRead=='FALSE' ,'': (changeIndex[$index])}">Grievance - A complaint or appeal</p>
<p class="mail_subject">Date received: 10/11/2022</p>
</div>
</div>
</a>
<a data-target="#2" href="https://ercaws.com/2022/10/30/bob/" data-toggle="collapse" data-parent="#securemailListbox" ng-attr-title="{{msg.isRead=='FALSE'?'unread Msg':''}}" class="mobilemessageHide accordMail collapsed" ng-class="(changeIndex[$index])?'accordMail':'accordMail collapsed'" ng-click="getInboxDetails($index,msg.messageId);onClickShowFocus()" ng-keypress="onEnterShowFocus($event)" title="">
<div class="pull-left padL1">
<div class="mailArrow_indicator pull-left">
<span class="mailArrow_indicator_icon"></span>
</div>
</div>
<div class="pull-left msg_indicator padL25">
<fieldset>
<legend class="hide">Unread mail</legend>
<div class="checkboxbg pull-left checkboxIcon">
<div class="checkboxIcon">
<span id="phone_Check" value="select_check" name="phone_select" ng-class="{'chkLabelChecklightpurple':archieveSelection[$index] , 'unchkLabelChecklightpurple': !archieveSelection[$index]}" class="unchkLabelChecklightpurple" ng-click="archieveSelection[$index]= !archieveSelection[$index]">
</span>
</div>
</div>
</fieldset>
</div>
<div class="pull-left mail_contant">
<!---->
<div class="pull-left">
<!---->
<!----><span class="mail_icon" ng-if="msg.subject !='Health Reminder message'"></span><!---->
</div>
</div>
<div class=" mail_subject">
<!-- <div class="col-md-1 col-xs-2 pull-left">
<span class="mail_icon" ng-show="msg.subject !='Health Reminder message'"></span>
</div> -->
<div class="pull-left">
<p class="" ng-class="{'bold':msg.isRead=='FALSE' ,'': (changeIndex[$index])}">Grievance - A complaint or appeal</p>
<p class="">Date received: 10/11/2022</p>
</div>
</div>
</a>
</div>
</div>
</div>
</div>
<!---->
</div>
</div><!---->
</div><!---->
<!-- Inbox messages end -->
<div id="secureInbox" class="tab-pane fade in active">
<div class="mailHeader row">
<!---->
</div>
</div>
</div>
<!--Inbox end-->
<!-- Archvied start -->
<!---->
<!-- Archived end -->
<!-- sent messages start -->
<!---->
<!-- sent messages end -->
<!-- message center bottom section start -->
<div>
<div>
<div class="col-xs-12 pull-right pad15 marL5 unreadMails">
<div ng-class="((msgSelname ==='inbox') || (msgSelname ==='archive'))?'col-xs-12 text-right':'col-xs-12 text-right'" class="col-xs-12 text-right">
<!---->
<p ng-if="msgSelname==='inbox'">Messages will automatically archive 90 days after you have read them.</p><!---->
<!---->
</div>
</div>
<!---->
<div class="col-xs-12 padL25 mailHeader" ng-if="msgSelname==='inbox' && inboxMsg.length>0 " style="">
<a href="https://member.aetna.com/secure/member/?v105" tabindex="0" class="select-all-btn" ng-keypress="archivedAllCheckBoxClick()">
<div class="checkboxbg pull-left checkboxIcon">
<div role="checkbox" aria-checked="false" id="selectAllId" class="checkboxIcon">
<span class="padL10 ">Select All</span> <span id="phone_Check" value="select_check" name="phone_select" ng-class="{'chkLabelChecklightpurple':allSelect , 'unchkLabelChecklightpurple': !allSelect}" class="unchkLabelChecklightpurple" ng-click="archivedAllCheckBoxClick()"> </span>
</div>
</div>
</a> <a href="https://member.aetna.com/secure/member/?v105" class="select-all-btn"> <img src="/full_files/folder_icon.png" alt="" class=""> <span class="padL10 ng-pristine ng-untouched ng-valid ng-not-empty archiveEnable" ng-click="archiveFromInbox()" ng-class="($scope.inboxMsg.length==0)?'archieveDisabled':'archiveEnable'" ng-model="isArchiveDisabled">Move to Archive</span>
</a>
</div><!---->
</div>
<div class="col-xs-12 show-alerts border-top mrgnT20">
<div class="checkboxbg clearfix" style="margin-bottom: 15px;">
<label class="clearfix" for="phone_select">
<span id="phone_Check" value="select_check" name="phone_select" ng-class="{'chkLabelCheck':select , 'unchkLabelCheck': !select}" class="chkLabelCheck" ng-click="showAlertOnLogin()" style=""></span>
<span class="padL10">Show alerts in the home page when you are logged in</span>
</label>
<input type="checkbox" id="phoneSelect" class="checkbox ng-pristine ng-untouched ng-valid ng-not-empty" ng-model="select" style="">
</div>
</div>
</div>
<!-- message center bottom section end -->
</div>
</div><!---->
</div><!---->
</div>
<!-- <h2 ng-if=IsTaxForm>If you have a need for a Digital Accessible version of the 1095-B form please call 855-531-6837</h2> -->
<center>
<!---->
</center>
<!---->
</div>
</div>
<div class="fixedScroller">
<a href="https://member.aetna.com/secure/member/?v105" class="mar0auto text-center pad15 opacity_layer upPointer">
<span class="pointer"><img src="/full_files/up_scroll_arrow.png" alt="Scroll up to top section of page"></span>
</a>
</div>
<!-- <div scroll class="fixedScroller flotedScrollTop">
<p id="upPoint" class="mar0auto text-center pad15 opacity_layer upPointer"
ng-show="visible"
ng-init="imgsrcup='/images/up_scroll_arrow.png'"
ng-mouseover="imgsrcup='/images/up_scroll_arrow_Active.png'"
ng-mouseout="imgsrcup='/images/up_scroll_arrow.png'">
<span class="pointer"><img ng-src="{{imgsrcup}}" alt=""></span>
</p>
<p class="mar0auto text-center pad15 opacity_layer downPointer"
ng-init="imgsrcdown='/images/down_scroll_arrow.png'"
ng-mouseover="imgsrcdown='/images/down_scroll_arrow_Active.png'"
ng-mouseout="imgsrcdown='/images/down_scroll_arrow.png'">
<span class="pointer"><img ng-src="{{imgsrcdown}}" alt=""></span>
</p>
</div> -->
</section>
</div> <!-- end id="communicationCenterView" -->
</div>
</form>Text Content
PAGE IS LOADING PAGE IS LOADED PAGE IS LOADING PAGE IS LOADED PAGE IS LOADING PAGE IS LOADED " HoldFocus Skip to main content * Not Selected Home * Selected Messages 0 * Not Selected Forms * Not Selected Profile * Not Selected Contact Us * Log Out * Menu Welcome ZIPING LIUHome * Find Care My Providers & Visits * Manage Claims Claims Claims Detail Claims Payment Claims Detail Explanation of Benefits Explanation of Benefits Detail * See Coverage & Benefits Coverage & Benefits * Stay Healthy Health Programs Breast Health SurveyBreast Health Survey Confirmation * * Messages0 * Forms * Profile * Contact Us * Log Out * Messages0 Home Manage Claims See Coverage & Benefits Stay Healthy * * Welcome ZIPING LIU MESSAGE CENTER FIND CARE MANAGE CLAIMS SEE COVERAGE & BENEFITS STAY HEALTHY My Providers & VisitsClaimsExplanation of Benefits Coverage & BenefitsHealth Programs Main Content Start MESSAGE CENTER There is a system error message. An error has occurred while accessing your Communication Center. Messages Letters & Communications Modal content Alert Upload failed. Please try again. If the issue persists, contact member services. Ok Inbox Sent Archived New Message Unread mail Grievance - A complaint or appeal Date received: 12/05/2022 Unread mail Grievance - A complaint or appeal Date received: 12/05/2022 Dear Ziping: Thank you for contacting us. We apologize for the inconvenience. Your coverage is terminated because Amazon sent us a file to do so. We did call Amazon, but they could not speak to us You will need to call Amazon to see why they sent us a file to terminate your coverage. If you have questions, use the 'Contact Us' link on the member website (to protect your confidential information). Or, you can call us toll-free at the number listed on your ID card. Sincerely, Latisha W. Aetna Internet Response Team 49416629 NOTICE TO RECIPIENT(S) OF INFORMATION: To view Aetna's privacy practices, please edit, copy and paste this website into your browser: https://www.aetna.com/legal-notices/privacy.html If you have questions about the Coronavirus, there are helpful resources online at CVS.com or copying and pasting this website into your browser: https://www.aetna.com/individuals-families/member-rights-resources/covid19.html *NA Concierge - Member - West Original Message Excluded: ----------------------- From: Member Services Dear Ziping: Thank you for contacting us. We apologize for the inconvenience. Your coverage is terminated because Amazon sent us a file to do so. We did call Amazon, but they could not speak to us. You will need to call Amazon to see why they sent us a file to terminate your coverage. If you have questions, use the 'Contact Us' link on the member website (to protect your confidential information). Or, you can call us toll-free at the number listed on your ID card. Sincerely, Latisha W. Aetna Internet Response Team 49416629 NOTICE TO RECIPIENT(S) OF INFORMATION: To view Aetna's privacy practices, please edit, copy and paste this website into your browser: https://www.aetna.com/legal-notices/privacy.html If you have questions about the Coronavirus, there are helpful resources online at CVS.com or copying and pasting this website into your browser: https://www.aetna.com/individuals-families/member-rights-resources/covid19.html *NA Concierge - Member - West Original Message Excluded: ----------------------- 12/05/2022 "Our records show your coverage through Amazon ended on 05/31/2022." Wrong, they ended on 08/31/2022 as stated by you earlier. They ended on 05/31/2022 and that was done as an adverse action by Amazon Legal in which they ended my health insurance during my FMLA Medical Leave - this leave is valid and granted as protected Federally by Marty Walsh. See https://aboutamazon.me/fmla for the FMLA Documents, or thefbi.us/fmla. So, you then reactivated my health insurance on June 11th, 2022. You then deactivated it again on 08/31/2022. So now my health records in the database for other places are now completely messed up because people don't have health insurance companies usually doing this kind of idiocy. You do realize the Attorney Generals of WA, DE, and TX are looped in as well as the State of Texas University of Texas school system? I am gathering stakeholders to help. You better activate my health insurance right now. Either you join and help, or be scoped as criminals. Choose one. From: ZIPING LIU "Our records show your coverage through Amazon ended on 05/31/2022." Wrong, they ended on 08/31/2022 as stated by you earlier. They ended on 05/31/2022 and that was done as an adverse action by Amazon Legal in which they ended my health insurance during my FMLA Medical Leave - this leave is valid and granted as protected Federally by Marty Walsh. See https://aboutamazon.me/fmla for the FMLA Documents, or thefbi.us/fmla. So, you then reactivated my health insurance on June 11th, 2022. You then deactivated it again on 08/31/2022. So now my health records in the database for other places are now completely messed up because people don't have health insurance companies usually doing this kind of idiocy. You do realize the Attorney Generals of WA, DE, and TX are looped in as well as the State of Texas University of Texas school system? I am gathering stakeholders to help. You better activate my health insurance right now. Either you join and help, or be scoped as criminals. Choose one. 12/02/2022 Dear Ziping: Thank you for contacting us. We received your request Your complaint has been sent to the correct department for handling. Your coverage has ended Our records show your coverage through Amazon ended on 05/31/2022. Changes needed Please contact your Employee Resource Center at 1-888-892-7180 if you think this information is incorrect. They can contact our Employer Services department to make any needed changes. We are not responsible for the termination. If you have questions, use the 'Contact Us' link on the member website (to protect your confidential information). Or, you can call us toll-free at the number listed on your ID card. Sincerely, Alyson S. Aetna Internet Response Team 49408613 NOTICE TO RECIPIENT(S) OF INFORMATION: To view Aetna's privacy practices, please edit, copy and paste this website into your browser: https://www.aetna.com/legal-notices/privacy.html If you have questions about the Coronavirus, there are helpful resources online at CVS.com or copying and pasting this website into your browser: https://www.aetna.com/individuals-families/member-rights-resources/covid19.html *NA Concierge - Member - East Original Message Excluded: ----------------------- From: Member Services Dear Ziping: Thank you for contacting us. We received your request Your complaint has been sent to the correct department for handling. Your coverage has ended Our records show your coverage through Amazon ended on 05/31/2022. Changes needed Please contact your Employee Resource Center at 1-888-892-7180 if you think this information is incorrect. They can contact our Employer Services department to make any needed changes. We are not responsible for the termination. If you have questions, use the 'Contact Us' link on the member website (to protect your confidential information). Or, you can call us toll-free at the number listed on your ID card. Sincerely, Alyson S. Aetna Internet Response Team 49408613 NOTICE TO RECIPIENT(S) OF INFORMATION: To view Aetna's privacy practices, please edit, copy and paste this website into your browser: https://www.aetna.com/legal-notices/privacy.html If you have questions about the Coronavirus, there are helpful resources online at CVS.com or copying and pasting this website into your browser: https://www.aetna.com/individuals-families/member-rights-resources/covid19.html *NA Concierge - Member - East Original Message Excluded: ----------------------- 12/02/2022 Details of Complaint: Explanation: You have 2 day to respond. You are required to activate my health plan right away. I read your letter from Jensine P sent on 11-7. She refers that the sponsor, in. my case Amazon, decides to activate or deactivate health and that Aetna is not liable. Unfortunately, this is a fallacy. You are liable as a health insurance company to operate in compliance with Federal Rules and Regulations. The obvious nature of the wrongful posoitiong of Amazon to turn off any health is not at all something to ignoreas a health insuranc company that follows rules of the DOL such as FMLA and so forth. Please respond as soon as you can. Note that if you respond again with writing that states you cannot do anything. You will also be then admitting that you are compliant and joining Amazon Legal in corporate retaliation against Ziping Liu. Please see our latest releases here: ercaws.com It is not at all normal to think that nothing wrong has happened. Resolution Actions: Attempt to resolve the situation: From: ZIPING LIU Details of Complaint: Explanation: You have 2 day to respond. You are required to activate my health plan right away. I read your letter from Jensine P sent on 11-7. She refers that the sponsor, in. my case Amazon, decides to activate or deactivate health and that Aetna is not liable. Unfortunately, this is a fallacy. You are liable as a health insurance company to operate in compliance with Federal Rules and Regulations. The obvious nature of the wrongful posoitiong of Amazon to turn off any health is not at all something to ignoreas a health insuranc company that follows rules of the DOL such as FMLA and so forth. Please respond as soon as you can. Note that if you respond again with writing that states you cannot do anything. You will also be then admitting that you are compliant and joining Amazon Legal in corporate retaliation against Ziping Liu. Please see our latest releases here: ercaws.com It is not at all normal to think that nothing wrong has happened. Resolution Actions: Attempt to resolve the situation: 12/01/2022 ALERT Upload failed. Please try again. If the issue persists, contact member services. Yes No Reply New sub message Message cannot be blank. Upload attachment(s) Add up to 5 files, total of 5 MB Send Cancel Reply Unread mail Grievance - A complaint or appeal Date received: 12/02/2022 Unread mail Grievance - A complaint or appeal Date received: 12/02/2022 Unread mail Grievance - A complaint or appeal Date received: 10/11/2022 Unread mail Grievance - A complaint or appeal Date received: 10/11/2022 Messages will automatically archive 90 days after you have read them. Select All Move to Archive Show alerts in the home page when you are logged in * Terms of Use * Privacy Center * Plan Disclosures * Nondiscrimination Notice * Accessibility Services * En español * Contact Us * Contáctenos Copyright © 2001-2022 Aetna Inc. 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