support.microsoft.com Open in urlscan Pro
72.247.224.165 Public Scan

Go To Rescan
Add Verdict Report

Submitted URL:
https://go.microsoft.com/fwlink/p/?LinkID=824761&clcid=0x409
Effective URL:
https://support.microsoft.com/en-us/help/28808/microsoft-store-contact-support
Submission: On November 18 via api (November 18th 2019, 10:36:06 am UTC) from US

Summary HTTP 56 Redirects Links 84 Behaviour Indicators

Summary

This website contacted 12 IPs in 4 countries across 7 domains to perform 56 HTTP transactions. The main IP is 72.247.224.165, located in United States and belongs to AKAMAI-AS - Akamai Technologies, Inc., US. The main domain is support.microsoft.com.
TLS certificate: Issued by Microsoft IT TLS CA 2 on February 27th 2018. Valid for: 2 years.

This is the only time support.microsoft.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
1 1	2a02:26f0:6c0... 2a02:26f0:6c00:2a2::2c1a	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
3 24	72.247.224.165 72.247.224.165	16625 (AKAMAI-AS) (AKAMAI-AS - Akamai Technologies)
4	2a02:26f0:6c0... 2a02:26f0:6c00:196::356e	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
1	2.16.186.41 2.16.186.41	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
3	2a02:26f0:6c0... 2a02:26f0:6c00:18d::37	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
1	2a01:4a0:1338... 2a01:4a0:1338:28::c38a:ff10	201011 (NETZBETRI...) (NETZBETRIEB-GMBH)
3	2a02:26f0:6c0... 2a02:26f0:6c00:28b::356e	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
1 2	40.90.22.190 40.90.22.190	8075 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation)
3	2a02:26f0:6c0... 2a02:26f0:6c00:28a::2db0	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
17	40.77.226.250 40.77.226.250	8075 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation)
1	2a02:26f0:6c0... 2a02:26f0:6c00:2a3::a8b	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
1	52.86.38.4 52.86.38.4	14618 (AMAZON-AES) (AMAZON-AES - Amazon.com)
1 1	20.190.129.2 20.190.129.2	8075 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation)
56	12

1 2a02:26f0:6c00:2a2::2c1a (Ascension Island) 1 redirects

ASN20940 (AKAMAI-ASN1, US)

go.microsoft.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

24 72.247.224.165 (United States) 3 redirects

ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US)
PTR: a72-247-224-165.deploy.static.akamaitechnologies.com

support.microsoft.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

4 2a02:26f0:6c00:196::356e (Ascension Island)

ASN20940 (AKAMAI-ASN1, US)

www.microsoft.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2.16.186.41 (Ascension Island)

ASN20940 (AKAMAI-ASN1, US)
PTR: a2-16-186-41.deploy.static.akamaitechnologies.com

statics-marketingsites-neu-ms-com.akamaized.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a02:26f0:6c00:18d::37 (Ascension Island)

ASN20940 (AKAMAI-ASN1, US)

mem.gfx.ms	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a01:4a0:1338:28::c38a:ff10 (Germany)

ASN201011 (NETZBETRIEB-GMBH, DE)

img-prod-cms-rt-microsoft-com.akamaized.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a02:26f0:6c00:28b::356e (Ascension Island)

ASN20940 (AKAMAI-ASN1, US)

c.s-microsoft.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 40.90.22.190 (San Jose, United States) 1 redirects

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US)

login.live.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a02:26f0:6c00:28a::2db0 (Ascension Island)

ASN20940 (AKAMAI-ASN1, US)

cdnssl.clicktale.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

17 40.77.226.250 (Dublin, Ireland)

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US)

web.vortex.data.microsoft.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a02:26f0:6c00:2a3::a8b (Ascension Island)

ASN20940 (AKAMAI-ASN1, US)

compass-ssl.microsoft.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 52.86.38.4 (Ashburn, United States)

ASN14618 (AMAZON-AES - Amazon.com, Inc., US)
PTR: ec2-52-86-38-4.compute-1.amazonaws.com

conductor.clicktale.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 20.190.129.2 (Dublin, Ireland) 1 redirects

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US)

login.microsoftonline.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
47	microsoft.com 4 redirects go.microsoft.com support.microsoft.com www.microsoft.com web.vortex.data.microsoft.com compass-ssl.microsoft.com	884 KB
4	clicktale.net cdnssl.clicktale.net conductor.clicktale.net	52 KB
3	s-microsoft.com c.s-microsoft.com	92 KB
3	gfx.ms mem.gfx.ms	50 KB
2	live.com 1 redirects login.live.com	493 B
2	akamaized.net statics-marketingsites-neu-ms-com.akamaized.net img-prod-cms-rt-microsoft-com.akamaized.net	5 KB
1	microsoftonline.com 1 redirects login.microsoftonline.com	2 KB
56	7

	Domain	Requested by
24	support.microsoft.com	3 redirects support.microsoft.com
17	web.vortex.data.microsoft.com	support.microsoft.com
4	www.microsoft.com	support.microsoft.com www.microsoft.com
3	cdnssl.clicktale.net	support.microsoft.com cdnssl.clicktale.net
3	c.s-microsoft.com	support.microsoft.com
3	mem.gfx.ms	support.microsoft.com mem.gfx.ms
2	login.live.com	1 redirects mem.gfx.ms
1	login.microsoftonline.com	1 redirects
1	conductor.clicktale.net	cdnssl.clicktale.net
1	compass-ssl.microsoft.com	support.microsoft.com
1	img-prod-cms-rt-microsoft-com.akamaized.net	support.microsoft.com
1	statics-marketingsites-neu-ms-com.akamaized.net	support.microsoft.com
1	go.microsoft.com	1 redirects
56	13

This site contains links to these domains. Also see Links.

Domain
www.microsoft.com
products.office.com
www.xbox.com
onedrive.live.com
outlook.live.com
www.skype.com
www.onenote.com
azure.microsoft.com
go.microsoft.com
visualstudio.microsoft.com
developer.microsoft.com
docs.microsoft.com
account.microsoft.com
answers.microsoft.com
support.office.com
store.office.com
msdn.microsoft.com
technet.microsoft.com
channel9.msdn.com
careers.microsoft.com
news.microsoft.com
privacy.microsoft.com

Subject Issuer	Validity	Valid
support.microsoft.com Microsoft IT TLS CA 2	`2018-02-27` - `2020-02-27`	2 years	crt.sh
www.microsoft.com Microsoft IT TLS CA 5	`2019-10-21` - `2021-10-21`	2 years	crt.sh
a248.e.akamai.net DigiCert Secure Site ECC CA-1	`2019-08-13` - `2020-08-12`	a year	crt.sh
mem.gfx.ms Microsoft IT TLS CA 2	`2018-02-05` - `2020-02-05`	2 years	crt.sh
*.clicktale.net DigiCert SHA2 Secure Server CA	`2019-10-06` - `2020-11-04`	a year	crt.sh
*.vortex.data.microsoft.com Microsoft IT TLS CA 5	`2018-01-30` - `2020-01-30`	2 years	crt.sh
compass-ssl.microsoft.com Microsoft IT TLS CA 5	`2018-03-14` - `2020-03-13`	2 years	crt.sh
*.login.live.com Microsoft IT TLS CA 2	`2018-06-29` - `2020-06-29`	2 years	crt.sh

This page contains 5 frames:

Primary Page: https://support.microsoft.com/en-us/help/28808/microsoft-store-contact-support
Frame ID: 263F1B65618792BB6E45BBA7AB666EA8
Requests: 51 HTTP requests in this frame

Frame: https://support.microsoft.com/api/content/SignedOut
Frame ID: 9C12D1614D600EA9760B966EE4F1C40B
Requests: 2 HTTP requests in this frame

Frame: https://login.live.com/Me.srf?wa=wsignin1.0&rpsnv=13&ct=1574064188&rver=6.7.6643.0&wp=MBI_SSL&wreply=https%3A%2F%2Fsupport.microsoft.com%3FOSMCSignIn%3Dtrue&lc=1029&id=288908&uaid=443eeb2a-c3f9-4429-6c85-537fe2a9f37b&partnerId=smc
Frame ID: 22713D2BF73363F53C2A66176F8597E1
Requests: 1 HTTP requests in this frame

Frame: https://www.microsoft.com/store/buy/cartcount
Frame ID: 50086FF1A51F2CAF6E44581A761019AD
Requests: 1 HTTP requests in this frame

Frame: https://support.microsoft.com/silentauth
Frame ID: 5CDF2DCADE60C55C45EDA85FEA8580E6
Requests: 2 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page URL History Show full URLs

https://go.microsoft.com/fwlink/p/?LinkID=824761&clcid=0x409 HTTP 301
https://support.microsoft.com/en-us/help/28808 HTTP 301
https://support.microsoft.com/en-us/help/28808/microsoft-store-contact-support Page URL

Detected technologies

Windows Server (Operating Systems) Expand

Overall confidence: 100%
Detected patterns

headers server /^(?:Microsoft-)?IIS(?:\/([\d.]+))?/i

IIS (Web Servers) Expand

Overall confidence: 100%
Detected patterns

headers server /^(?:Microsoft-)?IIS(?:\/([\d.]+))?/i

Page Statistics

56
Requests

100 %
HTTPS

54 %
IPv6

7
Domains

13
Subdomains

12
IPs

4
Countries

1079 kB
Transfer

3875 kB
Size

4
Cookies

84 Outgoing links

These are links going to different origins than the main page.

URL: https://www.microsoft.com/
Title: Microsoft

Search URL Search Domain Scan URL

URL: https://products.office.com/en-us/home
Title: Office

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/windows/
Title: Windows

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/surface
Title: Surface

Search URL Search Domain Scan URL

URL: https://www.xbox.com/
Title: Xbox

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/b/sale?icid=gm_nav_L0_salepage
Title: Deals

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/windows/windows-10-apps
Title: Windows apps

Search URL Search Domain Scan URL

URL: https://onedrive.live.com/about/en-us/
Title: OneDrive

Search URL Search Domain Scan URL

URL: https://outlook.live.com/owa/
Title: Outlook

Search URL Search Domain Scan URL

URL: https://www.skype.com/en/
Title: Skype

Search URL Search Domain Scan URL

URL: https://www.onenote.com/
Title: OneNote

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/windows/devices
Title: PCs & tablets

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/accessories/en-us
Title: Accessories

Search URL Search Domain Scan URL

URL: https://www.xbox.com/en-us/games/xbox-one?xr=shellnav
Title: Xbox games

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/windows/windows-10-games
Title: PC games

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/games/windows?icid=TopNavWindowsGames
Title: Windows digital games

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/movies-and-tv?icid=TopNavMoviesTv
Title: Movies & TV

Search URL Search Domain Scan URL

URL: https://azure.microsoft.com/en-us/
Title: Microsoft Azure

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/dynamics365/home
Title: Microsoft Dynamics 365

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/microsoft-365
Title: Microsoft 365

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/enterprise
Title: Microsoft Industry

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/sql-server/
Title: Data platform

Search URL Search Domain Scan URL

URL: https://go.microsoft.com/fwlink/?linkid=2026638
Title: Microsoft Advertising

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/licensing/default
Title: Licensing

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/net/
Title: .NET

Search URL Search Domain Scan URL

URL: https://visualstudio.microsoft.com/
Title: Visual Studio

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/cloud-platform/windows-server
Title: Windows Server

Search URL Search Domain Scan URL

URL: https://developer.microsoft.com/en-us/windows
Title: Windows Dev Center

Search URL Search Domain Scan URL

URL: https://docs.microsoft.com/en-us/
Title: Docs

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/b/home
Title: Microsoft Store

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/rewards
Title: Microsoft Rewards

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/download/default.aspx
Title: Free downloads & security

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/education?icid=CNavMSCOML0_Studentsandeducation
Title: Education

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/locations/find-a-store?icid=TopNavStoreLocations
Title: Store locations

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/b/gift-cards
Title: Gift cards

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/sitemap.aspx
Title: View Sitemap

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/buy
Title: 0

Search URL Search Domain Scan URL

URL: https://account.microsoft.com/account
Title: Manage account & billing

Search URL Search Domain Scan URL

URL: https://answers.microsoft.com/en-us
Title: Community

Search URL Search Domain Scan URL

URL: https://support.office.com/article/5bd38f38-db92-448b-a982-ad170b1e187e
Title: Help with activating Microsoft Office or Office 365

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/locations/answer-desk?icid=en_us_support_answer-desk_midpage_12182018
Title: Answer Desk

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/p/surface-pro-x/8vdnrp2m6hhc?activetab=overview
Title: Surface Pro X

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/p/surface-laptop-3/8VFGGH1R94TM?activetab=overview
Title: Surface Laptop 3

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/p/surface-pro-7/8N17J0M5ZZQS?activetab=overview
Title: Surface Pro 7

Search URL Search Domain Scan URL

URL: https://store.office.com/en-us/appshome.aspx
Title: Office apps

Search URL Search Domain Scan URL

URL: https://account.microsoft.com/
Title: Account profile

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/download
Title: Download Center

Search URL Search Domain Scan URL

URL: https://go.microsoft.com/fwlink/p/?LinkID=824761&clcid=0x409
Title: Microsoft Store support

Search URL Search Domain Scan URL

URL: https://go.microsoft.com/fwlink/p/?LinkID=824764&clcid=0x409
Title: Returns

Search URL Search Domain Scan URL

URL: https://account.microsoft.com/orders
Title: Order tracking

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/locations/find-a-store?icid=en-us_UF_FAS
Title: Store locations

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/b/buy-online-pick-up-in-store?icid=uhf_footer_bopuis
Title: Buy online, pick up in store

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/locations/events?icid=en_us_store_uhf_events
Title: In-store events

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/education
Title: Microsoft in education

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/education/products/office/default.aspx
Title: Office for students

Search URL Search Domain Scan URL

URL: https://products.office.com/en-us/academic/compare-office-365-education-plans
Title: Office 365 for schools

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/b/education?icid=CNavfooter_Studentsandeducation
Title: Deals for students & parents

Search URL Search Domain Scan URL

URL: https://azure.microsoft.com/en-us/community/education/
Title: Microsoft Azure in education

Search URL Search Domain Scan URL

URL: https://azure.microsoft.com/
Title: Azure

Search URL Search Domain Scan URL

URL: https://go.microsoft.com/fwlink/?LinkID=808093
Title: AppSource

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/enterprise/automotive
Title: Automotive

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/enterprise/government
Title: Government

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/enterprise/health
Title: Healthcare

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/enterprise/manufacturing
Title: Manufacturing

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/enterprise/financial-services/banking-and-capital-markets
Title: Financial services

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/enterprise/retail-consumer-goods
Title: Retail

Search URL Search Domain Scan URL

URL: https://msdn.microsoft.com/en-us
Title: Developer Network

Search URL Search Domain Scan URL

URL: https://technet.microsoft.com/en-us
Title: TechNet

Search URL Search Domain Scan URL

URL: https://developer.microsoft.com/en-us/store/register
Title: Microsoft developer program

Search URL Search Domain Scan URL

URL: https://channel9.msdn.com/
Title: Channel 9

Search URL Search Domain Scan URL

URL: https://developer.microsoft.com/en-us/office
Title: Office Dev Center

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/garage/
Title: Microsoft Garage

Search URL Search Domain Scan URL

URL: https://careers.microsoft.com/
Title: Careers

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/about
Title: About Microsoft

Search URL Search Domain Scan URL

URL: https://news.microsoft.com/
Title: Company news

Search URL Search Domain Scan URL

URL: https://privacy.microsoft.com/en-us
Title: Privacy at Microsoft

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/investor/default.aspx
Title: Investors

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/diversity/
Title: Diversity and inclusion

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/accessibility
Title: Accessibility

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/security/default.aspx
Title: Security

Search URL Search Domain Scan URL

URL: https://go.microsoft.com/fwlink/?LinkID=206977
Title: Terms of use

Search URL Search Domain Scan URL

URL: https://go.microsoft.com/fwlink/?LinkID=521839
Title: Privacy and cookies

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/trademarks
Title: Trademarks

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/devices/safety-and-eco
Title: Safety & eco

Search URL Search Domain Scan URL

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

https://go.microsoft.com/fwlink/p/?LinkID=824761&clcid=0x409 HTTP 301
https://support.microsoft.com/en-us/help/28808 HTTP 301
https://support.microsoft.com/en-us/help/28808/microsoft-store-contact-support Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 13

https://support.microsoft.com/api/content/silentauth HTTP 302
https://login.live.com/login.srf?wa=wsignin1.0&rpsnv=13&checkda=1&ct=1574073349&rver=6.7.6643.0&wp=MBI_SSL&wreply=https:%2F%2Fsupport.microsoft.com%2Fapi%2Fcontent%2Fsilentauth%3FOSMCSignIn%3Dtrue%26smcsilent%3Dtrue&id=288908 HTTP 302
https://support.microsoft.com/api/content/silentauth?OSMCSignIn=true&smcsilent=true HTTP 302
https://support.microsoft.com/api/content/SignedOut

Request Chain 51

https://login.microsoftonline.com/common/oauth2/authorize?response_type=id_token&client_id=fdf9885b-dd37-42bf-82e5-c3129ef5a302&redirect_uri=https%3A%2F%2Fsupport.microsoft.com%2Fsilentauth&state=b4bd9bcc-3628-47ca-9f53-0d6e5d28ee27%7Cfdf9885b-dd37-42bf-82e5-c3129ef5a302&client-request-id=004e519e-ecbe-46ab-929f-6b7f89504f78&x-client-SKU=Js&x-client-Ver=1.0.11&prompt=none&nonce=a8b5d84e-9134-4039-923c-b266beedfeea HTTP 302
https://support.microsoft.com/silentauth

56 HTTP transactions
1 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H/1.1

200
OK

Primary Request

Cookie set microsoft-store-contact-support Show response
support.microsoft.com/en-us/help/28808/
Redirect Chain

https://go.microsoft.com/fwlink/p/?LinkID=824761&clcid=0x409
https://support.microsoft.com/en-us/help/28808
https://support.microsoft.com/en-us/help/28808/microsoft-store-contact-support

134 KB
22 KB

331ms
331ms

Document
text/html

72.247.224.165
Akamai Technologies

General

Check archive.org

Show headers Download Go to

Full URL

https://support.microsoft.com/en-us/help/28808/microsoft-store-contact-support

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

72.247.224.165 , United States, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a72-247-224-165.deploy.static.akamaitechnologies.com

Software

Microsoft-IIS/10.0 / ASP.NET

Resource Hash

2f7f8f4982cb80d4b056a84bdd9d420a2d2f659e140938002be9ccb15c60a40f

Security Headers

Name	Value
Strict-Transport-Security	max-age=86400 ; includeSubDomains

Request headers

Host: support.microsoft.com
Connection: keep-alive
Pragma: no-cache
Cache-Control: no-cache
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-User: ?1
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3
Sec-Fetch-Site: none
Sec-Fetch-Mode: navigate
Accept-Encoding: gzip, deflate, br
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2a02:26f0:6c00:18d::37 , Ascension Island, ASN20940 (AKAMAI-ASN1, US),

Reverse DNS

Software

Resource Hash

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Security Headers

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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date: Mon, 18 Nov 2019 10:35:49 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Vary: Accept-Encoding
Content-Type: application/javascript
Expires: Mon, 18 Nov 2019 12:48:14 GMT
Cache-Control: public, no-transform, max-age=43200
Connection: keep-alive
Content-Length: 9240
X-UA-Compatible: IE=edge

GET
H/1.1 200
OK angular-locale_en-us.js Show response
support.microsoft.com/app/content/scripts/lib/i18n/ 3 KB
1 KB 128ms
55ms Script
application/javascript 72.247.224.165
Akamai Technologies

General

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Full URL

https://support.microsoft.com/app/content/scripts/lib/i18n/angular-locale_en-us.js?v=1.0.19316.3

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/help/28808/microsoft-store-contact-support

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

72.247.224.165 , United States, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

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Software

Microsoft-IIS/10.0 / ASP.NET

Resource Hash

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Security Headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date: Mon, 18 Nov 2019 10:35:49 GMT
Content-Encoding: gzip
ETag: "5b792ad0a799d51:0"
Last-Modified: Tue, 12 Nov 2019 22:23:30 GMT
Server: Microsoft-IIS/10.0
X-Powered-By: ASP.NET
Vary: Accept-Encoding
Strict-Transport-Security: max-age=86400 ; includeSubDomains
Content-Type: application/javascript
Cache-Control: max-age=115
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 973

GET
H2 200 RE1Mu3b
img-prod-cms-rt-microsoft-com.akamaized.net/cms/api/am/imageFileData/ 4 KB
4 KB 18ms
3ms Image
image/png 2a01:4a0:1338:28::c38a:ff10
NETZBETRIEB-GMBH

General

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Show headers Download Go to Show image

Full URL: https://img-prod-cms-rt-microsoft-com.akamaized.net/cms/api/am/imageFileData/RE1Mu3b?ver=5c31
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/help/28808/microsoft-store-contact-support
Protocol: H2
Security: TLS 1.2, ECDHE_ECDSA, AES_256_GCM
Server: 2a01:4a0:1338:28::c38a:ff10 , Germany, ASN201011 (NETZBETRIEB-GMBH, DE),
Reverse DNS
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Request headers

Referer: https://support.microsoft.com/en-us/help/28808/microsoft-store-contact-support
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

x-cms-cdninvalkey: am:RE1Mu3b
date: Mon, 18 Nov 2019 10:35:49 GMT
x-aspnet-version: 4.0.30319
x-source-length: 4054
x-powered-by: ASP.NET
status: 200
x-activityid: 4f6a6292-0d73-4745-9199-07df5b7f82f0
content-location: https://img-prod-cms-rt-microsoft-com.akamaized.net/cms/api/am/imageFileData/RE1Mu3b?ver=5c31
x-deployment: a89a5014e89c41b7b60a64d7ee950637
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server: Microsoft-IIS/10.0
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content-type: image/png
access-control-allow-origin: *
cache-control: public, max-age=293482
x-instance: Resizer.Web_IN_2
timing-allow-origin: *
expires: Thu, 21 Nov 2019 20:07:11 GMT

GET
H2 200 latest.woff2
c.s-microsoft.com/static/fonts/segoe-ui/west-european/normal/ 33 KB
34 KB 18ms
6ms Font
font/woff2 2a02:26f0:6c00:28b::356e
AKAMAI-ASN1

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Full URL: https://c.s-microsoft.com/static/fonts/segoe-ui/west-european/normal/latest.woff2
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/help/28808/microsoft-store-contact-support
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 2a02:26f0:6c00:28b::356e , Ascension Island, ASN20940 (AKAMAI-ASN1, US),
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Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Referer: https://www.microsoft.com/onerfstatics/marketingsites-neu-prod/west-european/shell/_scrf/css/themes=default.device=uplevel_web_pc/1d-2c4d46/9e-cf5a91/90-9e88ea/95-51d6a5/91-33a458/34-92be61/ef-5738aa/c0-271f35?ver=2.0
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date: Mon, 18 Nov 2019 10:35:49 GMT
last-modified: Mon, 28 Oct 2019 18:13:11 GMT
access-control-allow-origin: *
etag: "225db5cbb8dd51:0"
access-control-allow-methods: GET,POST
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cache-control: public, max-age=269749
accept-ranges: bytes
content-length: 34052
expires: Thu, 21 Nov 2019 13:31:38 GMT

GET
H/1.1

200
OK

Cookie set SignedOut Show response
support.microsoft.com/api/content/ Frame 9C12
Redirect Chain

https://support.microsoft.com/api/content/silentauth
https://login.live.com/login.srf?wa=wsignin1.0&rpsnv=13&checkda=1&ct=1574073349&rver=6.7.6643.0&wp=MBI_SSL&wreply=https:%2F%2Fsupport.microsoft.com%2Fapi%2Fcontent%2Fsilentauth%3FOSMCSignIn%3Dtrue%...
https://support.microsoft.com/api/content/silentauth?OSMCSignIn=true&smcsilent=true
https://support.microsoft.com/api/content/SignedOut

478 B
884 B

97ms
96ms

Document
text/html

72.247.224.165
Akamai Technologies

General

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Full URL

https://support.microsoft.com/api/content/SignedOut

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/content/bundles/jslibraries?v=-5lb8qXRqzk9e02AP8zMKmq0SLKSIAgPReDKoh6Sbcc1

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

72.247.224.165 , United States, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a72-247-224-165.deploy.static.akamaitechnologies.com

Software

Resource Hash

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Security Headers

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Request headers

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Sec-Fetch-Site: cross-site
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Referer: https://support.microsoft.com/en-us/help/28808/microsoft-store-contact-support
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Referer: https://support.microsoft.com/en-us/help/28808/microsoft-store-contact-support

Response headers

Content-Type: text/html; charset=utf-8
Vary: Accept-Encoding
Content-Encoding: gzip
Content-Length: 272
Cache-Control: private, max-age=275
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Date: Mon, 18 Nov 2019 10:35:50 GMT
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Redirect headers

Content-Type: text/html; charset=utf-8
Location: /api/content/SignedOut
Content-Length: 139
Expires: Mon, 18 Nov 2019 10:35:49 GMT
Cache-Control: max-age=0, no-cache, no-store
Pragma: no-cache
Date: Mon, 18 Nov 2019 10:35:49 GMT
Connection: keep-alive
Set-Cookie: smcflighting=100; path=/; domain=.microsoft.com
Strict-Transport-Security: max-age=86400 ; includeSubDomains

GET
H2 200 b02d18aa-a206-4975-84cc-2d1d2b82ea7c.js Show response
cdnssl.clicktale.net/www32/ptc/ 61 KB
14 KB 24ms
6ms Script
text/javascript 2a02:26f0:6c00:28a::2db0
AKAMAI-ASN1

General

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Show headers Download Go to

Full URL: https://cdnssl.clicktale.net/www32/ptc/b02d18aa-a206-4975-84cc-2d1d2b82ea7c.js
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/app/content/bundles/application?v=Busgjc04kSjl5ofqlGULUaiiC0s32wKW9kD2sx0Izps1
Protocol: H2
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Server: 2a02:26f0:6c00:28a::2db0 , Ascension Island, ASN20940 (AKAMAI-ASN1, US),
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Software: /
Resource Hash: 6a375cddb442f4a88ace1ed89bb2e061e6280443968084b74bd7e1201ed17fca

Request headers

Referer: https://support.microsoft.com/en-us/help/28808/microsoft-store-contact-support
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date: Mon, 18 Nov 2019 10:35:49 GMT
content-encoding: gzip
access-control-allow-origin: *
vary: Accept-Encoding
content-type: text/javascript; charset=utf-8
status: 200
cache-control: public, max-age=600
content-length: 13653
expires: Mon, 18 Nov 2019 10:45:49 GMT

GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 260 B
909 B 140ms
34ms Script
application/javascript 40.77.226.250
Microsoft Corpora...

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Full URL

https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.OutgoingRequest%27&time=%272019-11-18T10%3A35%3A49.359Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.microsoft.com%27&cV=%278%2B2Xqjq%2B1kC6BM80.0%27&-operationName=%27%2F%2Fmuid%2Fmetatag-muid-absent%27&-dependencyName=%27SelfAssistWeb%27&-dependencyType=%27WebService%27&-dependencyOperationName=%27%2F%2Fmuid%2Fmetatag-muid-absent%27&-latencyMs=24&-targetUri=%27%2F%2Fmuid%2Fmetatag-muid-absent%27&-succeeded=false&-serviceErrorCode=-1&-protocolStatusCode=%27500%27&*baseType=%27Ms.Qos.OutgoingServiceRequest%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.8%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&$mscomCookies=true

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/content/bundles/jslibraries?v=-5lb8qXRqzk9e02AP8zMKmq0SLKSIAgPReDKoh6Sbcc1

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Resource Hash

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Security Headers

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Request headers

Referer: https://support.microsoft.com/en-us/help/28808/microsoft-store-contact-support
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Pragma: no-cache
Date: Mon, 18 Nov 2019 10:35:49 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control: no-cache, no-store
MS-CV: IuWpAquHW0a8YGLiD1ewcg.0
Content-Type: application/javascript
Content-Length: 260
Expires: 0

GET
H/1.1 200
OK / Show response
support.microsoft.com/api/content/GetCompassContentForPage/ 41 KB
11 KB 294ms
294ms XHR
application/json 72.247.224.165
Akamai Technologies

General

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Full URL

https://support.microsoft.com/api/content/GetCompassContentForPage/?iecbust=1574073349361

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/content/bundles/jslibraries?v=-5lb8qXRqzk9e02AP8zMKmq0SLKSIAgPReDKoh6Sbcc1

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

72.247.224.165 , United States, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a72-247-224-165.deploy.static.akamaitechnologies.com

Software

Resource Hash

7fdb60584aa4418e424b97f5cc190ad1a238c987fc57631240e5c33167123693

Security Headers

Name	Value
Strict-Transport-Security	max-age=86400 ; includeSubDomains

Request headers

Accept: application/json, text/plain, */*
Caller-Name: Angular
Referer: https://support.microsoft.com/en-us/help/28808/microsoft-store-contact-support
MS-CV: 8+2Xqjq+1kC6BM80.2
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date: Mon, 18 Nov 2019 10:35:49 GMT
Content-Encoding: gzip
Vary: Accept-Encoding
Connection: keep-alive
Content-Type: application/json; charset=utf-8
Cache-Control: private, max-age=7081
Strict-Transport-Security: max-age=86400 ; includeSubDomains
Content-Length: 10925
Expires: Mon, 18 Nov 2019 12:33:50 GMT

GET
H/1.1 200
OK smcsurvey Show response
support.microsoft.com/api/content/GetCompassContentForPage/ 1 KB
1 KB 118ms
118ms XHR
application/json 72.247.224.165
Akamai Technologies

General

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Full URL

https://support.microsoft.com/api/content/GetCompassContentForPage/smcsurvey?iecbust=1574073349364

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/content/bundles/jslibraries?v=-5lb8qXRqzk9e02AP8zMKmq0SLKSIAgPReDKoh6Sbcc1

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

72.247.224.165 , United States, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a72-247-224-165.deploy.static.akamaitechnologies.com

Software

Resource Hash

01d2c963bdb39a1d24d5476adee05163f823d35a6f18b1f533690567d8410668

Security Headers

Name	Value
Strict-Transport-Security	max-age=86400 ; includeSubDomains

Request headers

Accept: application/json, text/plain, */*
Caller-Name: Angular
Referer: https://support.microsoft.com/en-us/help/28808/microsoft-store-contact-support
MS-CV: 8+2Xqjq+1kC6BM80.3
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date: Mon, 18 Nov 2019 10:35:49 GMT
Content-Encoding: gzip
Vary: Accept-Encoding
Connection: keep-alive
Content-Type: application/json; charset=utf-8
Cache-Control: private, max-age=7148
Strict-Transport-Security: max-age=86400 ; includeSubDomains
Content-Length: 691
Expires: Mon, 18 Nov 2019 12:34:57 GMT

GET
H2 200 mwfmdl2-v2.94.woff2
www.microsoft.com/mwf/_h/v2.94/mwf.app/fonts/ 17 KB
18 KB 88ms
78ms Font
application/font-woff2 2a02:26f0:6c00:196::356e
AKAMAI-ASN1

General

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Full URL

https://www.microsoft.com/mwf/_h/v2.94/mwf.app/fonts/mwfmdl2-v2.94.woff2

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/content/bundles/jslibraries?v=-5lb8qXRqzk9e02AP8zMKmq0SLKSIAgPReDKoh6Sbcc1

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:6c00:196::356e , Ascension Island, ASN20940 (AKAMAI-ASN1, US),

Reverse DNS

Software

Resource Hash

a49ea0bed0027a6d9a192d061b2feebe4749fe5b8e0e0395bfa7bd9763f49ec2

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
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X-Xss-Protection	1

Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Referer: https://support.microsoft.com/app/content/content/mwf/1.55.0/css/mwf-west-european-default.min.css
Origin: https://support.microsoft.com

Response headers

date: Mon, 18 Nov 2019 10:35:49 GMT
x-content-type-options: nosniff
x-rtag: RT
p3p: CP="CAO CONi OTR OUR DEM ONL"
status: 200
x-activity-id: 3e289137-e596-41f2-bc60-b6d9dd55f87c
tls_version: tls1.2
ms-cv: uU95k9joN067SwvV.0
content-length: 17884
x-xss-protection: 1
last-modified: Wed, 23 Oct 2019 22:38:16 GMT
x-az: {did:ebbeaea41e034f1a8d3657f77961d2e1, rid: 2, sn: mwf-eus-prod, dt: 2019-10-23T22:32:17.9834130Z, bt: 2018-12-01T00:33:22.0000000Z}
strict-transport-security: max-age=31536000
access-control-allow-methods: HEAD,GET,POST,PATCH,PUT,OPTIONS
content-type: application/font-woff2
access-control-allow-origin: *
cache-control: public, max-age=29332975
access-control-allow-headers: *
x-appversion: 1.0.6909.1001
expires: Thu, 22 Oct 2020 22:38:44 GMT

GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 260 B
909 B 114ms
35ms Script
application/javascript 40.77.226.250
Microsoft Corpora...

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Show headers Download Go to

Full URL

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Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/content/bundles/jslibraries?v=-5lb8qXRqzk9e02AP8zMKmq0SLKSIAgPReDKoh6Sbcc1

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Resource Hash

0607369f9f6532ac83693a33dcfa42300dcc54867de2798ce20cc0125c50f386

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Pragma: no-cache
Date: Mon, 18 Nov 2019 10:35:49 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control: no-cache, no-store
MS-CV: rV9KvWLB/EiSyLLriZOhAA.0
Content-Type: application/javascript
Content-Length: 260
Expires: 0

GET
H/1.1 200
OK / Show response
support.microsoft.com/api/UHF/GetL1HeaderforContentPages/ 2 KB
1 KB 101ms
101ms XHR
text/html 72.247.224.165
Akamai Technologies

General

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Full URL

https://support.microsoft.com/api/UHF/GetL1HeaderforContentPages/?productIDList=32ff427c-1f09-26e8-6e4b-a9bf84e4d5cc,43c6e0b1-1900-3653-1159-d3848e41dfd6

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/content/bundles/jslibraries?v=-5lb8qXRqzk9e02AP8zMKmq0SLKSIAgPReDKoh6Sbcc1

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

72.247.224.165 , United States, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a72-247-224-165.deploy.static.akamaitechnologies.com

Software

Resource Hash

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MS-CV: 8+2Xqjq+1kC6BM80.8
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Response headers

Date: Mon, 18 Nov 2019 10:35:49 GMT
Content-Encoding: gzip
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Content-Type: text/html; charset=utf-8
Cache-Control: private, max-age=1747
Strict-Transport-Security: max-age=86400 ; includeSubDomains
Content-Length: 770

GET
H/1.1 200
OK smcsurvey Show response
support.microsoft.com/api/content/GetCompassContentForPage/ 1 KB
1 KB 113ms
113ms XHR
application/json 72.247.224.165
Akamai Technologies

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Full URL

https://support.microsoft.com/api/content/GetCompassContentForPage/smcsurvey?iecbust=1574073349423

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/content/bundles/jslibraries?v=-5lb8qXRqzk9e02AP8zMKmq0SLKSIAgPReDKoh6Sbcc1

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

72.247.224.165 , United States, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a72-247-224-165.deploy.static.akamaitechnologies.com

Software

Resource Hash

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Security Headers

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Request headers

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MS-CV: 8+2Xqjq+1kC6BM80.9
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date: Mon, 18 Nov 2019 10:35:49 GMT
Content-Encoding: gzip
Vary: Accept-Encoding
Connection: keep-alive
Content-Type: application/json; charset=utf-8
Cache-Control: private, max-age=7156
Strict-Transport-Security: max-age=86400 ; includeSubDomains
Content-Length: 691
Expires: Mon, 18 Nov 2019 12:35:05 GMT

GET
H/1.1 200
OK articleFeedModal.html Show response
support.microsoft.com/app/content/PartialViews/Content/ 2 KB
1 KB 65ms
64ms XHR
text/html 72.247.224.165
Akamai Technologies

General

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Full URL

https://support.microsoft.com/app/content/PartialViews/Content/articleFeedModal.html

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/content/bundles/jslibraries?v=-5lb8qXRqzk9e02AP8zMKmq0SLKSIAgPReDKoh6Sbcc1

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

72.247.224.165 , United States, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a72-247-224-165.deploy.static.akamaitechnologies.com

Software

Microsoft-IIS/10.0 / ASP.NET

Resource Hash

9f115e17f788e9f78e26f5baeaa0ae45581be7254b487e63541bb39c23a091b2

Security Headers

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Strict-Transport-Security	max-age=86400 ; includeSubDomains

Request headers

Accept: application/json, text/plain, */*
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MS-CV: 8+2Xqjq+1kC6BM80.15
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

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Accept-Ranges: bytes
Content-Length: 648
Expires: Mon, 18 Nov 2019 10:35:49 GMT

GET
H/1.1 200
OK DevCMDL2.2.50.woff
support.microsoft.com/content/icon-fonts/ 18 KB
18 KB 31ms
31ms Font
font/x-woff 72.247.224.165
Akamai Technologies

General

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Full URL

https://support.microsoft.com/content/icon-fonts/DevCMDL2.2.50.woff

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/content/bundles/jslibraries?v=-5lb8qXRqzk9e02AP8zMKmq0SLKSIAgPReDKoh6Sbcc1

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

72.247.224.165 , United States, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a72-247-224-165.deploy.static.akamaitechnologies.com

Software

Resource Hash

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Security Headers

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Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Referer: https://support.microsoft.com/app/content/bundles/css?v=AT7PePv7DI609k7GN9klxTCojS41FmfpCbt-04_ItfM1
Origin: https://support.microsoft.com

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Date: Mon, 18 Nov 2019 10:35:49 GMT
Content-Encoding: gzip
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ETag: "809e31c509ad51:0"
Vary: Accept-Encoding
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Content-Type: font/x-woff
Cache-Control: public, max-age=85
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 18301

GET
H2 200 latest.woff2
c.s-microsoft.com/static/fonts/segoe-ui/west-european/Semilight/ 28 KB
28 KB 6ms
5ms Font
font/woff2 2a02:26f0:6c00:28b::356e
AKAMAI-ASN1

General

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Full URL: https://c.s-microsoft.com/static/fonts/segoe-ui/west-european/Semilight/latest.woff2
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/app/content/bundles/jslibraries?v=-5lb8qXRqzk9e02AP8zMKmq0SLKSIAgPReDKoh6Sbcc1
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 2a02:26f0:6c00:28b::356e , Ascension Island, ASN20940 (AKAMAI-ASN1, US),
Reverse DNS
Software: /
Resource Hash: 6ba0d1a726f1887bd61727b308ed0be0e73edba17d4ad11b91ab19b632e078f6

Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Referer: https://www.microsoft.com/onerfstatics/marketingsites-neu-prod/west-european/shell/_scrf/css/themes=default.device=uplevel_web_pc/1d-2c4d46/9e-cf5a91/90-9e88ea/95-51d6a5/91-33a458/34-92be61/ef-5738aa/c0-271f35?ver=2.0
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Response headers

date: Mon, 18 Nov 2019 10:35:49 GMT
last-modified: Mon, 28 Oct 2019 18:13:12 GMT
access-control-allow-origin: *
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content-type: font/woff2
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cache-control: public, max-age=67581
accept-ranges: bytes
content-length: 28908
expires: Tue, 19 Nov 2019 05:22:10 GMT

GET
H2 200 latest.woff2
c.s-microsoft.com/static/fonts/segoe-ui/west-european/Bold/ 29 KB
30 KB 6ms
6ms Font
font/woff2 2a02:26f0:6c00:28b::356e
AKAMAI-ASN1

General

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Show headers Download Go to

Full URL: https://c.s-microsoft.com/static/fonts/segoe-ui/west-european/Bold/latest.woff2
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/app/content/bundles/jslibraries?v=-5lb8qXRqzk9e02AP8zMKmq0SLKSIAgPReDKoh6Sbcc1
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 2a02:26f0:6c00:28b::356e , Ascension Island, ASN20940 (AKAMAI-ASN1, US),
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Software: /
Resource Hash: 1232bbdbc5d205f3c5a40efa5ed92839c79e7879d5168445cc47645bb93f7d1b

Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Referer: https://www.microsoft.com/onerfstatics/marketingsites-neu-prod/west-european/shell/_scrf/css/themes=default.device=uplevel_web_pc/1d-2c4d46/9e-cf5a91/90-9e88ea/95-51d6a5/91-33a458/34-92be61/ef-5738aa/c0-271f35?ver=2.0
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Response headers

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last-modified: Mon, 28 Oct 2019 18:13:11 GMT
access-control-allow-origin: *
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expires: Wed, 20 Nov 2019 05:31:45 GMT

GET
H/1.1 200
OK 4337887 Show response
support.microsoft.com/app/content/api/content/asset/en-us/ 2 KB
1 KB 113ms
113ms XHR
application/json 72.247.224.165
Akamai Technologies

General

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Full URL

https://support.microsoft.com/app/content/api/content/asset/en-us/4337887?iecbust=1574073349544

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/content/bundles/jslibraries?v=-5lb8qXRqzk9e02AP8zMKmq0SLKSIAgPReDKoh6Sbcc1

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

72.247.224.165 , United States, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a72-247-224-165.deploy.static.akamaitechnologies.com

Software

Microsoft-IIS/10.0 / ASP.NET

Resource Hash

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Security Headers

Name	Value
Strict-Transport-Security	max-age=86400 ; includeSubDomains

Request headers

Accept: application/json, text/plain, */*
Caller-Name: Angular
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MS-CV: 8+2Xqjq+1kC6BM80.22
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Pragma: no-cache
Date: Mon, 18 Nov 2019 10:35:49 GMT
Content-Encoding: gzip
Server: Microsoft-IIS/10.0
X-AspNet-Version: 4.0.30319
X-Powered-By: ASP.NET
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Cache-Control: max-age=1654
Strict-Transport-Security: max-age=86400 ; includeSubDomains
Content-Length: 861
Expires: Mon, 18 Nov 2019 11:03:23 GMT

GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 260 B
623 B 34ms
34ms Script
application/javascript 40.77.226.250
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL

https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.OutgoingRequest%27&time=%272019-11-18T10%3A35%3A49.605Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.microsoft.com%27&cV=%278%2B2Xqjq%2B1kC6BM80.23%27&-operationName=%27%2Fapi%2Fcontent%2FGetCompassContentForPage%27&-dependencyName=%27SelfAssistWeb%27&-dependencyType=%27WebService%27&-dependencyOperationName=%27%2Fapi%2Fcontent%2FGetCompassContentForPage%27&-latencyMs=241&-targetUri=%27%2Fapi%2Fcontent%2FGetCompassContentForPage%2Fsmcsurvey%27&-succeeded=true&-serviceErrorCode=-1&-protocolStatusCode=%27200%27&*baseType=%27Ms.Qos.OutgoingServiceRequest%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.8%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&$mscomCookies=true

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/content/bundles/jslibraries?v=-5lb8qXRqzk9e02AP8zMKmq0SLKSIAgPReDKoh6Sbcc1

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Resource Hash

0607369f9f6532ac83693a33dcfa42300dcc54867de2798ce20cc0125c50f386

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://support.microsoft.com/en-us/help/28808/microsoft-store-contact-support
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Response headers

Pragma: no-cache
Date: Mon, 18 Nov 2019 10:35:49 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control: no-cache, no-store
MS-CV: T9ako1rC+ESohkR+x1uD9g.0
Content-Type: application/javascript
Content-Length: 260
Expires: 0

GET
H/1.1 200
OK syndication-page Show response
support.microsoft.com/api/content/GetCompassContentForPage/ 575 B
944 B 131ms
130ms XHR
application/json 72.247.224.165
Akamai Technologies

General

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Show headers Download Go to

Full URL

https://support.microsoft.com/api/content/GetCompassContentForPage/syndication-page?iecbust=1574073349624

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/content/bundles/jslibraries?v=-5lb8qXRqzk9e02AP8zMKmq0SLKSIAgPReDKoh6Sbcc1

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

72.247.224.165 , United States, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a72-247-224-165.deploy.static.akamaitechnologies.com

Software

Resource Hash

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Security Headers

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Request headers

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MS-CV: 8+2Xqjq+1kC6BM80.24
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date: Mon, 18 Nov 2019 10:35:49 GMT
Content-Encoding: gzip
Vary: Accept-Encoding
Connection: keep-alive
Content-Type: application/json; charset=utf-8
Cache-Control: private, max-age=7158
Strict-Transport-Security: max-age=86400 ; includeSubDomains
Content-Length: 324
Expires: Mon, 18 Nov 2019 12:35:07 GMT

GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 260 B
623 B 34ms
34ms Script
application/javascript 40.77.226.250
Microsoft Corpora...

General

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Show headers Download Go to

Full URL

https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.OutgoingRequest%27&time=%272019-11-18T10%3A35%3A49.629Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.microsoft.com%27&cV=%278%2B2Xqjq%2B1kC6BM80.24%27&-operationName=%27%2Fapi%2FUHF%2FGetL1HeaderforContentPages%27&-dependencyName=%27SelfAssistWeb%27&-dependencyType=%27WebService%27&-dependencyOperationName=%27%2Fapi%2FUHF%2FGetL1HeaderforContentPages%27&-latencyMs=205&-targetUri=%27%2Fapi%2FUHF%2FGetL1HeaderforContentPages%2F%27&-succeeded=true&-serviceErrorCode=-1&-protocolStatusCode=%27200%27&*baseType=%27Ms.Qos.OutgoingServiceRequest%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.8%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&$mscomCookies=true

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/content/bundles/jslibraries?v=-5lb8qXRqzk9e02AP8zMKmq0SLKSIAgPReDKoh6Sbcc1

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Resource Hash

0607369f9f6532ac83693a33dcfa42300dcc54867de2798ce20cc0125c50f386

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://support.microsoft.com/en-us/help/28808/microsoft-store-contact-support
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Pragma: no-cache
Date: Mon, 18 Nov 2019 10:35:49 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control: no-cache, no-store
MS-CV: EVcddQ8+NkCNAXs8ZoDTzA.0
Content-Type: application/javascript
Content-Length: 260
Expires: 0

GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 260 B
623 B 35ms
34ms Script
application/javascript 40.77.226.250
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL

https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.OutgoingRequest%27&time=%272019-11-18T10%3A35%3A49.649Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.microsoft.com%27&cV=%278%2B2Xqjq%2B1kC6BM80.24%27&-operationName=%27%2Fapi%2Fcontent%2FGetCompassContentForPage%27&-dependencyName=%27SelfAssistWeb%27&-dependencyType=%27WebService%27&-dependencyOperationName=%27%2Fapi%2Fcontent%2FGetCompassContentForPage%27&-latencyMs=226&-targetUri=%27%2Fapi%2Fcontent%2FGetCompassContentForPage%2Fsmcsurvey%27&-succeeded=true&-serviceErrorCode=-1&-protocolStatusCode=%27200%27&*baseType=%27Ms.Qos.OutgoingServiceRequest%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.8%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&$mscomCookies=true

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/content/bundles/jslibraries?v=-5lb8qXRqzk9e02AP8zMKmq0SLKSIAgPReDKoh6Sbcc1

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Resource Hash

0607369f9f6532ac83693a33dcfa42300dcc54867de2798ce20cc0125c50f386

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://support.microsoft.com/en-us/help/28808/microsoft-store-contact-support
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Pragma: no-cache
Date: Mon, 18 Nov 2019 10:35:49 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control: no-cache, no-store
MS-CV: hv6ev/f//kSfyKExnqwzpQ.0
Content-Type: application/javascript
Content-Length: 260
Expires: 0

GET
H/1.1 200
OK meBoot.min.js Show response
mem.gfx.ms/scripts/me/MeControl/10.19284.2/en-US/ 125 KB
27 KB 9ms
9ms Script
application/javascript 2a02:26f0:6c00:18d::37
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL

https://mem.gfx.ms/scripts/me/MeControl/10.19284.2/en-US/meBoot.min.js

Requested by

Host: mem.gfx.ms
URL: https://mem.gfx.ms/meversion?partner=smc&market=en-us&uhf=1

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:6c00:18d::37 , Ascension Island, ASN20940 (AKAMAI-ASN1, US),

Reverse DNS

Software

Resource Hash

13ab7308f48b491c4de1fa8b0bd82339690b3cfc504d00d2a4bee2864dfad145

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://support.microsoft.com/en-us/help/28808/microsoft-store-contact-support
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date: Mon, 18 Nov 2019 10:35:49 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Sat, 12 Oct 2019 08:12:32 GMT
Vary: Accept-Encoding
Content-Type: application/javascript
Cache-Control: max-age=2592000
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 27111
X-UA-Compatible: IE=edge

GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 260 B
623 B 34ms
34ms Script
application/javascript 40.77.226.250
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL

https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.OutgoingRequest%27&time=%272019-11-18T10%3A35%3A49.663Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.microsoft.com%27&cV=%278%2B2Xqjq%2B1kC6BM80.24%27&-operationName=%27%2F%2Fauth%2Fme-control-loaded%27&-dependencyName=%27SelfAssistWeb%27&-dependencyType=%27WebService%27&-dependencyOperationName=%27%2F%2Fauth%2Fme-control-loaded%27&-latencyMs=5&-targetUri=%27%2F%2Fauth%2Fme-control-loaded%27&-succeeded=true&-serviceErrorCode=-1&-protocolStatusCode=%27200%27&*baseType=%27Ms.Qos.OutgoingServiceRequest%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.8%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&$mscomCookies=true

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/content/bundles/jslibraries?v=-5lb8qXRqzk9e02AP8zMKmq0SLKSIAgPReDKoh6Sbcc1

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Resource Hash

0607369f9f6532ac83693a33dcfa42300dcc54867de2798ce20cc0125c50f386

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://support.microsoft.com/en-us/help/28808/microsoft-store-contact-support
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Pragma: no-cache
Date: Mon, 18 Nov 2019 10:35:49 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control: no-cache, no-store
MS-CV: QfdQ3R52u0y6kdKrCFneag.0
Content-Type: application/javascript
Content-Length: 260
Expires: 0

GET
H/1.1 200
OK MemMDL2.2.50.woff
support.microsoft.com/content/icon-fonts/ 131 KB
131 KB 38ms
37ms Font
font/x-woff 72.247.224.165
Akamai Technologies

General

Check archive.org

Show headers Download Go to

Full URL

https://support.microsoft.com/content/icon-fonts/MemMDL2.2.50.woff

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/help/28808/microsoft-store-contact-support

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

72.247.224.165 , United States, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a72-247-224-165.deploy.static.akamaitechnologies.com

Software

Resource Hash

4751bf90e23cd216154b28546cb7a91b51c2d841359fd688af16b4bb83c4885a

Security Headers

Name	Value
Strict-Transport-Security	max-age=86400 ; includeSubDomains

Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Referer: https://support.microsoft.com/app/content/bundles/css?v=AT7PePv7DI609k7GN9klxTCojS41FmfpCbt-04_ItfM1
Origin: https://support.microsoft.com

Response headers

Date: Mon, 18 Nov 2019 10:35:49 GMT
Content-Encoding: gzip
Last-Modified: Wed, 13 Nov 2019 18:28:15 GMT
ETag: "809e31c509ad51:0"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=86400 ; includeSubDomains
Content-Type: font/x-woff
Cache-Control: public, max-age=90
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 133820

GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 260 B
623 B 34ms
34ms Script
application/javascript 40.77.226.250
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL

https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.OutgoingRequest%27&time=%272019-11-18T10%3A35%3A49.722Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.microsoft.com%27&cV=%278%2B2Xqjq%2B1kC6BM80.24%27&-operationName=%27%2Fapi%2Fcontent%2FGetCompassContentForPage%27&-dependencyName=%27SelfAssistWeb%27&-dependencyType=%27WebService%27&-dependencyOperationName=%27%2Fapi%2Fcontent%2FGetCompassContentForPage%27&-latencyMs=360&-targetUri=%27%2Fapi%2Fcontent%2FGetCompassContentForPage%2F%27&-succeeded=true&-serviceErrorCode=-1&-protocolStatusCode=%27200%27&*baseType=%27Ms.Qos.OutgoingServiceRequest%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.8%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&$mscomCookies=true

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/content/bundles/jslibraries?v=-5lb8qXRqzk9e02AP8zMKmq0SLKSIAgPReDKoh6Sbcc1

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Resource Hash

0607369f9f6532ac83693a33dcfa42300dcc54867de2798ce20cc0125c50f386

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://support.microsoft.com/en-us/help/28808/microsoft-store-contact-support
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Pragma: no-cache
Date: Mon, 18 Nov 2019 10:35:49 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control: no-cache, no-store
MS-CV: 6yoixiWqtU6i+V6QtNGPFg.0
Content-Type: application/javascript
Content-Length: 260
Expires: 0

GET
H/1.1 200
OK bc84e95b-76b9-4b24-ad5f-9748a2d75b1b.svg
compass-ssl.microsoft.com/assets/bc/84/ 684 B
923 B 28ms
6ms Image
image/svg+xml 2a02:26f0:6c00:2a3::a8b
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://compass-ssl.microsoft.com/assets/bc/84/bc84e95b-76b9-4b24-ad5f-9748a2d75b1b.svg?n=microsoft_account_logo_color.svg
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/help/28808/microsoft-store-contact-support
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 2a02:26f0:6c00:2a3::a8b , Ascension Island, ASN20940 (AKAMAI-ASN1, US),
Reverse DNS
Software: Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0 /
Resource Hash: e75e6ec93290fb467459255488509e5a2e91011f533da070d700e99e4a075c90

Request headers

Referer: https://support.microsoft.com/en-us/help/28808/microsoft-store-contact-support
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

x-ms-blob-type: BlockBlob
Date: Mon, 18 Nov 2019 10:35:49 GMT
Content-Encoding: gzip
Content-MD5: yGDB68Y6XfNjsnjTgNV4uA==
Connection: keep-alive
Content-Length: 388
x-ms-lease-status: unlocked
Last-Modified: Thu, 24 Mar 2016 23:34:57 GMT
Server: Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0
ETag: "0x8D3543CE8DA8449"
Vary: Accept-Encoding
Content-Type: image/svg+xml
x-ms-request-id: 0f7a4c94-a01e-0086-4d67-5198bf000000
Cache-Control: max-age=31536000
x-ms-version: 2011-08-18
Accept-Ranges: bytes

GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 260 B
623 B 34ms
34ms Script
application/javascript 40.77.226.250
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL

https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.OutgoingRequest%27&time=%272019-11-18T10%3A35%3A49.747Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.microsoft.com%27&cV=%278%2B2Xqjq%2B1kC6BM80.24%27&-operationName=%27%2Fapp%2Fcontent%2Fapi%2Fcontent%2Fasset%2Fen-us%2F4337887%27&-dependencyName=%27SelfAssistWeb%27&-dependencyType=%27WebService%27&-dependencyOperationName=%27%2Fapp%2Fcontent%2Fapi%2Fcontent%2Fasset%2Fen-us%2F4337887%27&-latencyMs=202&-targetUri=%27%2Fapp%2Fcontent%2Fapi%2Fcontent%2Fasset%2Fen-us%2F4337887%27&-succeeded=true&-serviceErrorCode=-1&-protocolStatusCode=%27200%27&*baseType=%27Ms.Qos.OutgoingServiceRequest%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.8%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&$mscomCookies=true

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/content/bundles/jslibraries?v=-5lb8qXRqzk9e02AP8zMKmq0SLKSIAgPReDKoh6Sbcc1

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Resource Hash

0607369f9f6532ac83693a33dcfa42300dcc54867de2798ce20cc0125c50f386

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://support.microsoft.com/en-us/help/28808/microsoft-store-contact-support
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Pragma: no-cache
Date: Mon, 18 Nov 2019 10:35:49 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control: no-cache, no-store
MS-CV: 329CsX8KskiUWBITf8xuFQ.0
Content-Type: application/javascript
Content-Length: 260
Expires: 0

GET
H2 200 monitor-latest.js Show response
cdnssl.clicktale.net/www/ 61 KB
19 KB 17ms
6ms Script
application/javascript 2a02:26f0:6c00:28a::2db0
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL: https://cdnssl.clicktale.net/www/monitor-latest.js
Requested by: Host: cdnssl.clicktale.net
URL: https://cdnssl.clicktale.net/www32/ptc/b02d18aa-a206-4975-84cc-2d1d2b82ea7c.js
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 2a02:26f0:6c00:28a::2db0 , Ascension Island, ASN20940 (AKAMAI-ASN1, US),
Reverse DNS
Software: Microsoft-IIS/8.5 /
Resource Hash: 9d8a2811fe6cec544f8e4ba7915c7ee8d4caa72257d97bf4f8964dae6c621ff6

Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Referer: https://support.microsoft.com/en-us/help/28808/microsoft-store-contact-support
Origin: https://support.microsoft.com

Response headers

date: Mon, 18 Nov 2019 10:35:49 GMT
content-encoding: gzip
last-modified: Sun, 07 Apr 2019 08:45:15 GMT
server: Microsoft-IIS/8.5
access-control-allow-origin: *
etag: "809f4d381eedd41:0"
vary: Accept-Encoding
content-type: application/javascript
status: 200
cache-control: max-age=86400
accept-ranges: bytes
content-length: 19662
expires: Tue, 19 Nov 2019 10:35:49 GMT

GET
H2 200 WR-latest.js Show response
cdnssl.clicktale.net/www/ 55 KB
19 KB 22ms
11ms Script
application/javascript 2a02:26f0:6c00:28a::2db0
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL: https://cdnssl.clicktale.net/www/WR-latest.js
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/help/28808/microsoft-store-contact-support
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 2a02:26f0:6c00:28a::2db0 , Ascension Island, ASN20940 (AKAMAI-ASN1, US),
Reverse DNS
Software: Microsoft-IIS/8.5 /
Resource Hash: bcfca2eaed822191dee3275828f70a74476c84f2e3a927c1f49cf7b6da7e3436

Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Referer: https://support.microsoft.com/en-us/help/28808/microsoft-store-contact-support
Origin: https://support.microsoft.com

Response headers

date: Mon, 18 Nov 2019 10:35:49 GMT
content-encoding: gzip
last-modified: Sun, 27 Oct 2019 12:47:27 GMT
server: Microsoft-IIS/8.5
access-control-allow-origin: *
etag: "8019e8afc48cd51:0"
vary: Accept-Encoding
content-type: application/javascript
status: 200
cache-control: max-age=86400
accept-ranges: bytes
content-length: 18702
expires: Tue, 19 Nov 2019 10:35:49 GMT

POST
H/1.1 200
OK v1
web.vortex.data.microsoft.com/collect/ 0
0 34ms
34ms Other
application/json 40.77.226.250
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL: https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true&ext-javascript-msfpc=%27GUID%3D3bea8e03ab5a42899e815d04a7d91be4%26HASH%3D3bea%26LV%3D201911%26V%3D4%26LU%3D1574073349522%27
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/app/content/bundles/jslibraries?v=-5lb8qXRqzk9e02AP8zMKmq0SLKSIAgPReDKoh6Sbcc1
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),
Reverse DNS
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer: https://support.microsoft.com/en-us/help/28808/microsoft-store-contact-support
Origin: https://support.microsoft.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin: https://support.microsoft.com
Access-Control-Allow-Headers: Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Access-Control-Allow-Credentials: true

GET
DATA 200
OK truncated
/ 360 B
0 Image
image/svg+xml

General

Check archive.org

Show headers Download Go to Show image

Full URL: data:truncated
Protocol: DATA
Server: -, , ASN (),
Reverse DNS
Software: /
Resource Hash: 593dbe4f1db37a6da9d5f732bc4bb17eb419e2c9e42bd4b3d897bca85fa131b2

Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Content-Type: image/svg+xml;charset=utf-8

POST
H/1.1 200
OK monitor
conductor.clicktale.net/ 1 B
259 B 500ms
123ms Other
text/plain 52.86.38.4
Amazon.com

General

Check archive.org

Show headers Download Go to

Full URL: https://conductor.clicktale.net/monitor?t=preinit&p=162&2=8437987126405468&v=1.5.5&7=https%3A%2F%2Fsupport.microsoft.com%2Fen-us%2Fhelp%2F28808%2Fmicrosoft-store-contact-support&3=116799078293853&4=2439029674087454&5=0
Requested by: Host: cdnssl.clicktale.net
URL: https://cdnssl.clicktale.net/www/monitor-latest.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.86.38.4 Ashburn, United States, ASN14618 (AMAZON-AES - Amazon.com, Inc., US),
Reverse DNS: ec2-52-86-38-4.compute-1.amazonaws.com
Software: /
Resource Hash: 36a9e7f1c95b82ffb99743e0c5c4ce95d83c9a430aac59f84ef3cbfab6145068

Request headers

Referer: https://support.microsoft.com/en-us/help/28808/microsoft-store-contact-support
Origin: https://support.microsoft.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin: https://support.microsoft.com
Date: Mon, 18 Nov 2019 10:35:50 GMT
Access-Control-Allow-Credentials: true
Connection: keep-alive
Access-Control-Allow-Headers: *
Content-Length: 1
Content-Type: text/plain

GET
H/1.1 200
OK signinhandler.js Show response
support.microsoft.com/scripts/signin/ Frame 9C12 882 B
866 B 31ms
30ms Script
application/javascript 72.247.224.165
Akamai Technologies

General

Check archive.org

Show headers Download Go to

Full URL

https://support.microsoft.com/scripts/signin/signinhandler.js?v=1.0.0.0

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/api/content/SignedOut

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

72.247.224.165 , United States, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a72-247-224-165.deploy.static.akamaitechnologies.com

Software

Resource Hash

4e2801e414fb3cd053a6ba24171a080ed418161c538520df9a8b99fcee89ec1b

Security Headers

Name	Value
Strict-Transport-Security	max-age=86400 ; includeSubDomains

Request headers

Referer: https://support.microsoft.com/api/content/SignedOut
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date: Mon, 18 Nov 2019 10:35:50 GMT
Content-Encoding: gzip
Last-Modified: Wed, 13 Nov 2019 18:28:18 GMT
ETag: "0cdac1e509ad51:0"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=86400 ; includeSubDomains
Content-Type: application/javascript
Cache-Control: public, max-age=113
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 427

GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 260 B
909 B 36ms
35ms Script
application/javascript 40.77.226.250
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL

https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.ContentUpdate%27&time=%272019-11-18T10%3A35%3A50.124Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.microsoft.com%27&cV=%278%2B2Xqjq%2B1kC6BM80.26%27&-ver=%271.0%27&-impressionGuid=%274ec02d38-4ff0-4001-8fb5-c48122f35234%27&-pageName=%27HelpArticle%27&-uri=%27https%3A%2F%2Fsupport.microsoft.com%2Fen-us%2Fhelp%2F28808%2Fmicrosoft-store-contact-support%27&-market=%27en-us%27&-pageTags=%27%7B%22metaTags%22%3A%7B%22asst%22%3A%2228808%22%2C%22ms.refView%22%3A%22%22%2C%22ms.pageType%22%3A%22help%22%2C%22ms.Nav1%22%3A%22%22%2C%22ms.auth%22%3A%22%22%2C%22ms.ssversion%22%3A%22200%22%2C%22ms.flightId%22%3A%22smc-survey-feat-1%7Csmc-survey-elg-1%7Ccogs-contactus-0%7Cvafx-canary-1%7Cvafx-entry-point-2%7Ccom-getsupport-1%7Cfilterexposuretest%7Cce-aatest-0%7Csmc-clicktale%7Csps-premier-msaas-1%7Cvafx-snt-1%7Csps-ppx-office-1%7Csps-ppx-nonoffice-1%7Csps-bcsurvey-1%7Csps-oasproducts-1%7Csps-surface-power-1%7Cvafx-dcp-1%7Csps-devices-s2sauth-1%7Ctasmigrationmseg%7Csps-sc-1%7Cvafx-rawlog-1%7Cvafx-enginev2-1%7Csps-details-1%7Camc-suspend-1%7Csps-devices-psd2-1%7Csps-bc-psd2%7Csps-xbox-power-1%7Csps-awa-fix-1%7Camc-spampredict-1%7Cvafx-proxybot-1%7Cvafx-outage-1%7Csps-canonical-1%7Cvafx-ons-1%7Ccogs-makebiggerguidecta-1%7Ccogs-findversionguidecta-1%22%2C%22ms.muid%22%3A%22%22%2C%22ms.partnerId%22%3A%22smc%22%2C%22ms.cV%22%3A%228%2B2Xqjq%2B1kC6BM80.3%22%2C%22ms.contentLocale%22%3A%22en%22%2C%22ms.contentLang%22%3A%22en%22%2C%22ms.productNames%22%3A%22Microsoft%20Store%22%2C%22ms.product%22%3A%2232ff427c-1f09-26e8-6e4b-a9bf84e4d5cc%22%2C%22ms.vlid%22%3A%22c424308c-2fa4-4887-b456-039b3a52a180%22%7D%7D%27&-pageHeight=2054&-vpHeight=1200&-vpWidth=1600&-behavior=0&-vScrollOffset=0&-hScrollOffset=0&-contentVer=%272.0%27&-content=%27%5B%7B%22cN%22%3A%22headerArea%22%2C%22cT%22%3A%22Area_coreuiArea%22%2C%22id%22%3A%22a1Body%22%2C%22sN%22%3A1%2C%22aN%22%3A%22Body%22%7D%2C%7B%22cN%22%3A%22headerRegion%22%2C%22cT%22%3A%22Region_coreui-region%22%2C%22id%22%3A%22r1a1%22%2C%22sN%22%3A1%2C%22aN%22%3A%22a1%22%7D%2C%7B%22cN%22%3A%22headerUniversalHeader%22%2C%22cT%22%3A%22Module_coreui-universalheader%22%2C%22id%22%3A%22m1r1a1%22%2C%22sN%22%3A1%2C%22aN%22%3A%22r1a1%22%7D%2C%7B%22cN%22%3A%22Universal%20Header_cont%22%2C%22cT%22%3A%22Container%22%2C%22id%22%3A%22c2m1r1a1%22%2C%22sN%22%3A2%2C%22aN%22%3A%22m1r1a1%22%7D%2C%7B%22cN%22%3A%22GlobalNav_Logo_cont%22%2C%22cT%22%3A%22Container%22%2C%22id%22%3A%22c3c2m1r1a1%22%2C%22sN%22%3A3%2C%22aN%22%3A%22c2m1r1a1%22%7D%2C%7B%22cN%22%3A%22Global%20nav_cont%22%2C%22cT%22%3A%22Container%22%2C%22id%22%3A%22c7c2m1r1a1%22%2C%22sN%22%3A7%2C%22aN%22%3A%22c2m1r1a1%22%7D%2C%7B%22cN%22%3A%22GlobalNav_Office_nav%22%2C%22id%22%3A%22n1c7c2m1r1a1%22%2C%22sN%22%3A1%2C%22aN%22%3A%22c7c2m1r1a1%22%7D%2C%7B%22cN%22%3A%22GlobalNav_Windows_nav%22%2C%22id%22%3A%22n2c7c2m1r1a1%22%2C%22sN%22%3A2%2C%22aN%22%3A%22c7c2m1r1a1%22%7D%2C%7B%22cN%22%3A%22GlobalNav_Surface_nav%22%2C%22id%22%3A%22n3c7c2m1r1a1%22%2C%22sN%22%3A3%2C%22aN%22%3A%22c7c2m1r1a1%22%7D%2C%7B%22cN%22%3A%22GlobalNav_Xbox_nav%22%2C%22id%22%3A%22n4c7c2m1r1a1%22%2C%22sN%22%3A4%2C%22aN%22%3A%22c7c2m1r1a1%22%7D%2C%7B%22cN%22%3A%22GlobalNav_Deals_nav%22%2C%22id%22%3A%22n5c7c2m1r1a1%22%2C%22sN%22%3A5%2C%22aN%22%3A%22c7c2m1r1a1%22%7D%2C%7B%22cN%22%3A%22GlobalNav_Support_nav%22%2C%22id%22%3A%22n6c7c2m1r1a1%22%2C%22sN%22%3A6%2C%22aN%22%3A%22c7c2m1r1a1%22%7D%2C%7B%22cN%22%3A%22GlobalNav_More_nonnav%22%2C%22id%22%3A%22nn7c7c2m1r1a1%22%2C%22sN%22%3A7%2C%22aN%22%3A%22c7c2m1r1a1%22%7D%2C%7B%22cN%22%3A%22Header%20actions_cont%22%2C%22cT%22%3A%22Container%22%2C%22id%22%3A%22c9c2m1r1a1%22%2C%22sN%22%3A9%2C%22aN%22%3A%22c2m1r1a1%22%7D%2C%7B%22cN%22%3A%22GlobalNav_Search_cont%22%2C%22cT%22%3A%22Container%22%2C%22id%22%3A%22c1c9c2m1r1a1%22%2C%22sN%22%3A1%2C%22aN%22%3A%22c9c2m1r1a1%22%7D%2C%7B%22cN%22%3A%22SearchBox_nav%22%2C%22id%22%3A%22n1c1c9c2m1r1a1%22%2C%22sN%22%3A1%2C%22aN%22%3A%22c1c9c2m1r1a1%22%7D%2C%7B%22cN%22%3A%22GlobalNav_Cart_nav%22%2C%22bhvr%22%3A82%2C%22id%22%3A%22n2c9c2m1r1a1%22%2C%22sN%22%3A2%2C%22aN%22%3A%22c9c2m1r1a1%22%7D%2C%7B%22cN%22%3A%22GlobalNav_Account_cont%22%2C%22cT%22%3A%22Container%22%2C%22id%22%3A%22c3c9c2m1r1a1%22%2C%22sN%22%3A3%2C%22aN%22%3A%22c9c2m1r1a1%22%7D%2C%7B%22cN%22%3A%22UHF%20category%20nav_cont%22%2C%22cT%22%3A%22Container%22%2C%22id%22%3A%22c3m1r1a1%22%2C%22sN%22%3A3%2C%22aN%22%3A%22m1r1a1%22%7D%2C%7B%22cN%22%3A%22Microsoft%20Support_nav%22%2C%22id%22%3A%22n1c3m1r1a1%22%2C%22sN%22%3A1%2C%22aN%22%3A%22c3m1r1a1%22%7D%5D%27&*baseType=%27Ms.Content.ContentUpdate%27&*timings=%27%7B%22CLT%22%3A4%2C%22ATV%22%3A650%7D%27&*title=%27Contact%20Microsoft%20Store%20Support%27&*cookieEnabled=true&*isJs=true&*isManual=true&*isDomComplete=false&*isLoggedIn=false&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.8%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&$mscomCookies=true

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/content/bundles/jslibraries?v=-5lb8qXRqzk9e02AP8zMKmq0SLKSIAgPReDKoh6Sbcc1

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Resource Hash

87061eaf852aa42b029eeea0e44b99e3ddf91378666a4336e43d4b1067decdf3

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://support.microsoft.com/en-us/help/28808/microsoft-store-contact-support
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Pragma: no-cache
Date: Mon, 18 Nov 2019 10:35:50 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control: no-cache, no-store
MS-CV: U4CzK4iwJkaGEQzXhpz0UA.0
Content-Type: application/javascript
Content-Length: 260
Expires: 0

POST
H/1.1 200
OK v1
web.vortex.data.microsoft.com/collect/ 0
0 34ms
34ms Other
application/json 40.77.226.250
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL: https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/app/content/bundles/jslibraries?v=-5lb8qXRqzk9e02AP8zMKmq0SLKSIAgPReDKoh6Sbcc1
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),
Reverse DNS
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer: https://support.microsoft.com/en-us/help/28808/microsoft-store-contact-support
Origin: https://support.microsoft.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin: https://support.microsoft.com
Access-Control-Allow-Headers: Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Access-Control-Allow-Credentials: true

GET
H2 200 Me.srf
login.live.com/ Frame 2271 0
0 165ms
165ms Document
text/html 40.90.22.190
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL

https://login.live.com/Me.srf?wa=wsignin1.0&rpsnv=13&ct=1574064188&rver=6.7.6643.0&wp=MBI_SSL&wreply=https%3A%2F%2Fsupport.microsoft.com%3FOSMCSignIn%3Dtrue&lc=1029&id=288908&uaid=443eeb2a-c3f9-4429-6c85-537fe2a9f37b&partnerId=smc

Requested by

Host: mem.gfx.ms
URL: https://mem.gfx.ms/scripts/me/MeControl/10.19284.2/en-US/meBoot.min.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

40.90.22.190 San Jose, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Microsoft-IIS/10.0 /

Resource Hash

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

:method: GET
:authority: login.live.com
:scheme: https
:path: /Me.srf?wa=wsignin1.0&rpsnv=13&ct=1574064188&rver=6.7.6643.0&wp=MBI_SSL&wreply=https%3A%2F%2Fsupport.microsoft.com%3FOSMCSignIn%3Dtrue&lc=1029&id=288908&uaid=443eeb2a-c3f9-4429-6c85-537fe2a9f37b&partnerId=smc
pragma: no-cache
cache-control: no-cache
upgrade-insecure-requests: 1
user-agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3
sec-fetch-site: cross-site
sec-fetch-mode: nested-navigate
referer: https://support.microsoft.com/en-us/help/28808/microsoft-store-contact-support
accept-encoding: gzip, deflate, br
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Referer: https://support.microsoft.com/en-us/help/28808/microsoft-store-contact-support

Response headers

status: 200
cache-control: no-cache, no-store
pragma: no-cache
content-type: text/html; charset=utf-8
content-encoding: gzip
expires: Mon, 18 Nov 2019 10:34:50 GMT
vary: Accept-Encoding
server: Microsoft-IIS/10.0
p3p: CP="DSP CUR OTPi IND OTRi ONL FIN"
set-cookie: uaid=443eeb2ac3f944296c85537fe2a9f37b; domain=login.live.com; Secure; path=/; HttpOnly MSPRequ=id=288908&lt=1574073350&co=1; domain=login.live.com; Secure; path=/; HttpOnly
referrer-policy: strict-origin-when-cross-origin
ppserver: PPV: 30 H: BY1PPF0CE2BE191 V: 0
x-content-type-options: nosniff
strict-transport-security: max-age=31536000
x-xss-protection: 1; mode=block
date: Mon, 18 Nov 2019 10:35:49 GMT
content-length: 4133

GET
H/1.1 200
OK meCore.min.js Show response
mem.gfx.ms/scripts/me/MeControl/10.19284.2/en-US/ 85 KB
14 KB 45ms
44ms Script
application/javascript 2a02:26f0:6c00:18d::37
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL

https://mem.gfx.ms/scripts/me/MeControl/10.19284.2/en-US/meCore.min.js

Requested by

Host: mem.gfx.ms
URL: https://mem.gfx.ms/meversion?partner=smc&market=en-us&uhf=1

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:6c00:18d::37 , Ascension Island, ASN20940 (AKAMAI-ASN1, US),

Reverse DNS

Software

Resource Hash

a666ee5c412b03f970cd2c16fdddb343b0966c57416e9edcc0e7f13cae71b3b6

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://support.microsoft.com/en-us/help/28808/microsoft-store-contact-support
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date: Mon, 18 Nov 2019 10:35:50 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Sat, 12 Oct 2019 08:12:32 GMT
Vary: Accept-Encoding
Content-Type: application/javascript
Cache-Control: max-age=2592000
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 13497
X-UA-Compatible: IE=edge

GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 260 B
909 B 72ms
41ms Script
application/javascript 40.77.226.250
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL

https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Microsoft.Support.Sdk.IncomingRequest%27&time=%272019-11-18T10%3A35%3A50.130Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.microsoft.com%27&cV=%278%2B2Xqjq%2B1kC6BM80.26%27&-operationName=%27init%27&-latencyMs=0&-protocolStatusCode=%27200%27&-succeeded=true&*sdkVersion=%272.0.18180.1%27&*partnerId=%27SMC%27&*partnerAppId=%27support-portal%27&*sessionId=%27a20282206f7e48ffa8cb26ee4e4dc1c7%27&*platform=%27Web%27&*origin=%27https%3A%2F%2Fsupport.microsoft.com%27&*componentName=%27MsSupportSdk%27&*baseType=%27Ms.Qos.IncomingServiceRequest%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.8%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&$mscomCookies=true

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/content/bundles/jslibraries?v=-5lb8qXRqzk9e02AP8zMKmq0SLKSIAgPReDKoh6Sbcc1

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Resource Hash

42cb4924d2f9c09be694d01453140f8f1bc2549e54fefa733e6daf6addb012a1

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://support.microsoft.com/en-us/help/28808/microsoft-store-contact-support
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Pragma: no-cache
Date: Mon, 18 Nov 2019 10:35:50 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control: no-cache, no-store
MS-CV: r3ECaSdUB0qja3IIAy3xVA.0
Content-Type: application/javascript
Content-Length: 260
Expires: 0

GET
H2 200 cartcount Show response
www.microsoft.com/store/buy/ Frame 5008 1 KB
938 B 18ms
18ms Document
text/html 2a02:26f0:6c00:196::356e
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL

https://www.microsoft.com/store/buy/cartcount

Requested by

Host: www.microsoft.com
URL: https://www.microsoft.com/onerfstatics/marketingsites-neu-prod/shell/_scrf/js/themes=default/54-af9f9f/c0-247156/de-099401/e1-a50eee/e7-954872/d8-97d509/f0-251fe2/46-be1318/77-04a268/11-240c7b/63-077520/a4-34de62/1b-c96630/db-bc0148/dc-7e9864/78-4c7d22/38-74a735/16-4c1a9d/cd-23d3b0/6d-1e7ed0/b7-cadaa7/ca-40b7b0/4e-ee3a55/3e-f5c39b/c3-6454d7/f9-7592d3/92-10345d/79-499886/7e-cda2d3/62-95a6e7/93-283c2d/e0-3c9860/91-97a04f/1f-100dea/33-abe4df/d6-c4d640?ver=2.0&iife=1

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:6c00:196::356e , Ascension Island, ASN20940 (AKAMAI-ASN1, US),

Reverse DNS

Software

Resource Hash

d766a7197c6813c959cb7e6f03cdd0c336461cb3705ee671016fdb7734771eab

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Xss-Protection	1; mode=block

Request headers

:method: GET
:authority: www.microsoft.com
:scheme: https
:path: /store/buy/cartcount
pragma: no-cache
cache-control: no-cache
upgrade-insecure-requests: 1
user-agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3
sec-fetch-site: same-site
sec-fetch-mode: nested-navigate
referer: https://support.microsoft.com/en-us/help/28808/microsoft-store-contact-support
accept-encoding: gzip, deflate, br
cookie: smcflighting=100
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Referer: https://support.microsoft.com/en-us/help/28808/microsoft-store-contact-support

Response headers

status: 200
pragma: no-cache
content-type: text/html; charset=utf-8
content-encoding: gzip
x-activity-id: 212370e4-b1fb-4926-818c-fd11bfd98eb6
ms-cv: eXO7Z+Hn+EyTsGve.0
x-appversion: 1.0.7255.33705
x-az: {did:0f33282e4311401e958b35fb1cb65e20, rid: 39, sn: onestore-neu-prod, dt: 2019-11-10T04:36:57.5562630Z, bt: 2019-11-12T18:43:30.0000000Z}
ms-operation-id: adfb33ceef673c44bda7f76b6d18f6e6
p3p: CP="CAO CONi OTR OUR DEM ONL"
access-control-allow-methods: HEAD,GET,POST,PATCH,PUT,OPTIONS
x-xss-protection: 1; mode=block
content-length: 405
cache-control: max-age=86400
expires: Tue, 19 Nov 2019 10:35:50 GMT
date: Mon, 18 Nov 2019 10:35:50 GMT
vary: Accept-Encoding
tls_version: tls1.2
strict-transport-security: max-age=31536000
x-rtag: Str

POST
H/1.1 200
OK v1
web.vortex.data.microsoft.com/collect/ 0
0 62ms
62ms Other
application/json 40.77.226.250
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL: https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true&ext-javascript-msfpc=%27GUID%3Da9406efb68324a5ab9c5520ac59a234e%26HASH%3Da940%26LV%3D201911%26V%3D4%26LU%3D1574073350147%27
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/app/content/bundles/jslibraries?v=-5lb8qXRqzk9e02AP8zMKmq0SLKSIAgPReDKoh6Sbcc1
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),
Reverse DNS
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer: https://support.microsoft.com/en-us/help/28808/microsoft-store-contact-support
Origin: https://support.microsoft.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin: https://support.microsoft.com
Access-Control-Allow-Headers: Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Access-Control-Allow-Credentials: true

POST
H/1.1 200
OK v1
web.vortex.data.microsoft.com/collect/ 0
0 45ms
35ms Other
application/json 40.77.226.250
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL: https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true&ext-javascript-msfpc=%27GUID%3Da9406efb68324a5ab9c5520ac59a234e%26HASH%3Da940%26LV%3D201911%26V%3D4%26LU%3D1574073350147%27
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/app/content/bundles/jslibraries?v=-5lb8qXRqzk9e02AP8zMKmq0SLKSIAgPReDKoh6Sbcc1
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),
Reverse DNS
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer: https://support.microsoft.com/en-us/help/28808/microsoft-store-contact-support
Origin: https://support.microsoft.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin: https://support.microsoft.com
Access-Control-Allow-Headers: Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Access-Control-Allow-Credentials: true

GET
H/1.1

200
OK

Cookie set silentauth Show response
support.microsoft.com/ Frame 5CDF
Redirect Chain

https://login.microsoftonline.com/common/oauth2/authorize?response_type=id_token&client_id=fdf9885b-dd37-42bf-82e5-c3129ef5a302&redirect_uri=https%3A%2F%2Fsupport.microsoft.com%2Fsilentauth&state=b...
https://support.microsoft.com/silentauth

1 KB
2 KB

98ms
98ms

Document
text/html

72.247.224.165
Akamai Technologies

General

Check archive.org

Show headers Download Go to

Full URL

https://support.microsoft.com/silentauth

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/content/bundles/jslibraries?v=-5lb8qXRqzk9e02AP8zMKmq0SLKSIAgPReDKoh6Sbcc1

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

72.247.224.165 , United States, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a72-247-224-165.deploy.static.akamaitechnologies.com

Software

Resource Hash

f0a7ef6394dc2ad0382c582a59b7758302a1be1a7718a86936803e87b80ff180

Security Headers

Name	Value
Strict-Transport-Security	max-age=86400 ; includeSubDomains

Request headers

Host: support.microsoft.com
Connection: keep-alive
Pragma: no-cache
Cache-Control: no-cache
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3
Sec-Fetch-Site: cross-site
Sec-Fetch-Mode: nested-navigate
Referer: https://support.microsoft.com/en-us/help/28808/microsoft-store-contact-support
Accept-Encoding: gzip, deflate, br
Cookie: smc_expt=2019-11-18T10:35:50.0339307Z; SMCsiteLang=en-US; SMCsiteDir=ltr; smcflighting=100; MC1=GUID=cd18aeff728a4b53ad00f2f19f1aea33&HASH=cd18&LV=201911&V=4&LU=1574073350179; MS0=dc81ca272b1b459aaf9f222666922172; MSFPC=GUID=cd18aeff728a4b53ad00f2f19f1aea33&HASH=cd18&LV=201911&V=4&LU=1574073350179
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Referer: https://support.microsoft.com/en-us/help/28808/microsoft-store-contact-support

Response headers

Content-Type: text/html; charset=utf-8
Vary: Accept-Encoding
Content-Encoding: gzip
Expires: Mon, 18 Nov 2019 10:35:51 GMT
Cache-Control: max-age=0, no-cache, no-store
Pragma: no-cache
Date: Mon, 18 Nov 2019 10:35:51 GMT
Content-Length: 717
Connection: keep-alive
Set-Cookie: smc_expid=smc-survey-feat-1|smc-survey-elg-1|cogs-contactus-0|vafx-entry-point-2|com-getsupport-1|filterexposuretest|ce-aatest-1|smc-clicktale|sps-premier-msaas-1|vafx-snt-1|sps-ppx-office-1|sps-ppx-nonoffice-1|sps-bcsurvey-1|sps-oasproducts-1|sps-surface-power-1|vafx-dcp-1|sps-devices-s2sauth-1|tasmigrationmseg|sps-sc-1|vafx-rawlog-1|vafx-enginev2-1|sps-details-1|amc-suspend-1|sps-devices-psd2-1|sps-bc-psd2|sps-xbox-power-1|sps-awa-fix-1|amc-spampredict-1|vafx-proxybot-1|vafx-outage-0|sps-canonical-1|vafx-ons-1|cogs-makebiggerguidecta-0|cogs-findversionguidecta-0; domain=support.microsoft.com; path=/ smc_expt=2019-11-18T10:35:51.0095409Z; domain=support.microsoft.com; path=/ SMCsiteLang=en-US; domain=support.microsoft.com; path=/ SMCsiteDir=ltr; domain=support.microsoft.com; path=/ smcflighting=100; path=/; domain=.microsoft.com
Strict-Transport-Security: max-age=86400 ; includeSubDomains

Redirect headers

Cache-Control: no-cache, no-store
Pragma: no-cache
Content-Type: text/html; charset=utf-8
Content-Encoding: gzip
Expires: -1
Location: https://support.microsoft.com/silentauth#error=login_required&error_description=AADSTS50058%3a+A+silent+sign-in+request+was+sent+but+no+user+is+signed+in.+The+cookies+used+to+represent+the+user%27s+session+were+not+sent+in+the+request+to+Azure+AD.+This+can+happen+if+the+user+is+using+Internet+Explorer+or+Edge%2c+and+the+web+app+sending+the+silent+sign-in+request+is+in+different+IE+security+zone+than+the+Azure+AD+endpoint+(login.microsoftonline.com).%0d%0aTrace+ID%3a+6596e14c-66ff-4dc4-80a6-6efe78865d00%0d%0aCorrelation+ID%3a+004e519e-ecbe-46ab-929f-6b7f89504f78%0d%0aTimestamp%3a+2019-11-18+10%3a35%3a50Z&error_uri=https%3a%2f%2flogin.microsoftonline.com%2ferror%3fcode%3d50058&state=b4bd9bcc-3628-47ca-9f53-0d6e5d28ee27%7cfdf9885b-dd37-42bf-82e5-c3129ef5a302
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000; includeSubDomains
X-Content-Type-Options: nosniff
x-ms-request-id: 6596e14c-66ff-4dc4-80a6-6efe78865d00
x-ms-ests-server: 2.1.9677.8 - DUB2 ProdSlices
x-ms-clitelem: 1,0,0,,
P3P: CP="DSP CUR OTPi IND OTRi ONL FIN"
Set-Cookie: buid=AQABAAEAAACQN9QBRU3jT6bcBQLZNUj7259aDZnbZJovyisppKDBNnK7EnaEVHB_9ZiOrpjIuHKjb-XnpLmWtFePDjpd8AKrEPdIthMGW5JBMEf3GkjtBMeGQF9PMjg-CB7E-dvKJhwgAA; expires=Wed, 18-Dec-2019 10:35:50 GMT; path=/; secure; HttpOnly fpc=AgthRXffAFlGlMfdfqApNLDmCAa9AQAAAAZrZNUOAAAA; expires=Wed, 18-Dec-2019 10:35:50 GMT; path=/; secure; HttpOnly x-ms-gateway-slice=prod; path=/; SameSite=None; secure; HttpOnly stsservicecookie=ests; path=/; SameSite=None; secure; HttpOnly
Referrer-Policy: strict-origin-when-cross-origin
Date: Mon, 18 Nov 2019 10:35:50 GMT
Content-Length: 579

GET
H/1.1 200
OK adallibraries Show response
support.microsoft.com/bundles/ Frame 5CDF 203 KB
69 KB 33ms
33ms Script
text/javascript 72.247.224.165
Akamai Technologies

General

Check archive.org

Show headers Download Go to

Full URL

https://support.microsoft.com/bundles/adallibraries?v=vhLLhojywDs16o4cKEjfKdOga2vZ2L7j6dSggBlPbEY1

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/silentauth

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

72.247.224.165 , United States, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a72-247-224-165.deploy.static.akamaitechnologies.com

Software

Resource Hash

3b64cb93963f051e13f99686a1644be6f6e8cbdacbf4585bc27bcbe963464548

Security Headers

Name	Value
Strict-Transport-Security	max-age=86400 ; includeSubDomains

Request headers

Referer: https://support.microsoft.com/silentauth
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date: Mon, 18 Nov 2019 10:35:51 GMT
Content-Encoding: gzip
Last-Modified: Sun, 17 Nov 2019 07:17:01 GMT
Vary: Accept-Encoding
Strict-Transport-Security: max-age=86400 ; includeSubDomains
Content-Type: text/javascript; charset=utf-8
Cache-Control: public, max-age=1213
Connection: keep-alive
Content-Length: 70399
Expires: Mon, 18 Nov 2019 10:56:04 GMT

POST
H/1.1 200
OK v1
web.vortex.data.microsoft.com/collect/ 0
0 34ms
34ms Other
application/json 40.77.226.250
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL: https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true&ext-javascript-msfpc=%27GUID%3Dcd18aeff728a4b53ad00f2f19f1aea33%26HASH%3Dcd18%26LV%3D201911%26V%3D4%26LU%3D1574073350179%27
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/app/content/bundles/jslibraries?v=-5lb8qXRqzk9e02AP8zMKmq0SLKSIAgPReDKoh6Sbcc1
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),
Reverse DNS
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer: https://support.microsoft.com/en-us/help/28808/microsoft-store-contact-support
Origin: https://support.microsoft.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin: https://support.microsoft.com
Access-Control-Allow-Headers: Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Access-Control-Allow-Credentials: true

POST
H/1.1 200
OK v1
web.vortex.data.microsoft.com/collect/ 0
0 35ms
35ms Other
application/json 40.77.226.250
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL: https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true&ext-javascript-msfpc=%27GUID%3Dcd18aeff728a4b53ad00f2f19f1aea33%26HASH%3Dcd18%26LV%3D201911%26V%3D4%26LU%3D1574073350179%27
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/app/content/bundles/jslibraries?v=-5lb8qXRqzk9e02AP8zMKmq0SLKSIAgPReDKoh6Sbcc1
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),
Reverse DNS
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer: https://support.microsoft.com/en-us/help/28808/microsoft-store-contact-support
Origin: https://support.microsoft.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin: https://support.microsoft.com
Access-Control-Allow-Headers: Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Access-Control-Allow-Credentials: true

GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 260 B
909 B 35ms
34ms Script
application/javascript 40.77.226.250
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL

https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.PageAction%27&time=%272019-11-18T10%3A35%3A57.424Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.microsoft.com%27&cV=%278%2B2Xqjq%2B1kC6BM80.26%27&-ver=%271.0%27&-impressionGuid=%274ec02d38-4ff0-4001-8fb5-c48122f35234%27&-pageName=%27help%27&-uri=%27https%3A%2F%2Fsupport.microsoft.com%2Fen-us%2Fhelp%2F28808%2Fmicrosoft-store-contact-support%27&-pageTags=%27%7B%22metaTags%22%3A%7B%22asst%22%3A%2228808%22%2C%22authType%22%3A%22NONE%22%2C%22ms.refView%22%3A%22%22%2C%22ms.pageType%22%3A%22help%22%2C%22ms.Nav1%22%3A%22%22%2C%22ms.auth%22%3A%220%22%2C%22ms.ssversion%22%3A%22200%22%2C%22ms.flightId%22%3A%22smc-survey-feat-1%7Csmc-survey-elg-1%7Ccogs-contactus-0%7Cvafx-canary-1%7Cvafx-entry-point-2%7Ccom-getsupport-1%7Cfilterexposuretest%7Cce-aatest-0%7Csmc-clicktale%7Csps-premier-msaas-1%7Cvafx-snt-1%7Csps-ppx-office-1%7Csps-ppx-nonoffice-1%7Csps-bcsurvey-1%7Csps-oasproducts-1%7Csps-surface-power-1%7Cvafx-dcp-1%7Csps-devices-s2sauth-1%7Ctasmigrationmseg%7Csps-sc-1%7Cvafx-rawlog-1%7Cvafx-enginev2-1%7Csps-details-1%7Camc-suspend-1%7Csps-devices-psd2-1%7Csps-bc-psd2%7Csps-xbox-power-1%7Csps-awa-fix-1%7Camc-spampredict-1%7Cvafx-proxybot-1%7Cvafx-outage-1%7Csps-canonical-1%7Cvafx-ons-1%7Ccogs-makebiggerguidecta-1%7Ccogs-findversionguidecta-1%22%2C%22ms.muid%22%3A%22%22%2C%22ms.partnerId%22%3A%22smc%22%2C%22ms.cV%22%3A%228%2B2Xqjq%2B1kC6BM80.3%22%2C%22ms.contentLocale%22%3A%22en%22%2C%22ms.contentLang%22%3A%22en%22%2C%22ms.productNames%22%3A%22Microsoft%20Store%22%2C%22ms.product%22%3A%2232ff427c-1f09-26e8-6e4b-a9bf84e4d5cc%22%2C%22ms.vlid%22%3A%22c424308c-2fa4-4887-b456-039b3a52a180%22%7D%7D%27&-contentVer=%272.0%27&-market=%27en-us%27&-actionType=%27O%27&-behavior=300&-content=%27%5B%7B%22contentName%22%3A%22no-bounce%22%2C%22contentId%22%3A%22no-bounce%22%7D%5D%27&*baseType=%27Ms.Content.PageAction%27&*timeToAction=8979&*cookieEnabled=true&*isJs=true&*title=%27Contact%20Microsoft%20Store%20Support%27&*isLoggedIn=false&*isManual=true&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.8%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&$mscomCookies=true

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/content/bundles/jslibraries?v=-5lb8qXRqzk9e02AP8zMKmq0SLKSIAgPReDKoh6Sbcc1

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Resource Hash

904d39e3631b0537bb663fb3119ed406de71e2347d89a794733fc6085b586571

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://support.microsoft.com/en-us/help/28808/microsoft-store-contact-support
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Pragma: no-cache
Date: Mon, 18 Nov 2019 10:35:56 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control: no-cache, no-store
MS-CV: p38hX3qAmU2pPREujnceQQ.0
Content-Type: application/javascript
Content-Length: 260
Expires: 0

Verdicts & Comments Add Verdict or Comment

128 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

4 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Domain/Path	Expires	Name / Value
.microsoft.com/	1969-12-31 23:59:59	Name: smcflighting Value: 100
.support.microsoft.com/	1969-12-31 23:59:59	Name: SMCsiteDir Value: ltr
.support.microsoft.com/	1969-12-31 23:59:59	Name: SMCsiteLang Value: en-US
.support.microsoft.com/	1969-12-31 23:59:59	Name: smc_expt Value: 2019-11-18T10:35:50.0339307Z

5 Console Messages

A page may trigger messages to the console to be logged. These are often error messages about being unable to load a resource or execute a piece of JavaScript. Sometimes they also provide insight into the technology behind a website.

Source	Level	URL Text
console-api	error	URL: https://support.microsoft.com/app/content/bundles/jslibraries?v=-5lb8qXRqzk9e02AP8zMKmq0SLKSIAgPReDKoh6Sbcc1(Line 34) Message: Local storage not supported
console-api	warning	URL: https://support.microsoft.com/app/content/bundles/jslibraries?v=-5lb8qXRqzk9e02AP8zMKmq0SLKSIAgPReDKoh6Sbcc1(Line 34) Message: No MUID detected in meta tag or session storage, can not set MUID
console-api	error	URL: https://support.microsoft.com/app/content/bundles/jslibraries?v=-5lb8qXRqzk9e02AP8zMKmq0SLKSIAgPReDKoh6Sbcc1(Line 34) Message: Session storage not supported
console-api	log	URL: https://support.microsoft.com/app/content/bundles/application?v=Busgjc04kSjl5ofqlGULUaiiC0s32wKW9kD2sx0Izps1(Line 1) Message: Could not create SdkClientProxy. appid, partnerid or componentid were not provided.
console-api	info	URL: https://support.microsoft.com/app/content/bundles/application?v=Busgjc04kSjl5ofqlGULUaiiC0s32wKW9kD2sx0Izps1(Line 1) Message: Received cross-frame message, was unable to parse event.data: SyntaxError: Unexpected token D in JSON at position 0

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
Strict-Transport-Security	max-age=86400 ; includeSubDomains

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

c.s-microsoft.com
cdnssl.clicktale.net
compass-ssl.microsoft.com
conductor.clicktale.net
go.microsoft.com
img-prod-cms-rt-microsoft-com.akamaized.net
login.live.com
login.microsoftonline.com
mem.gfx.ms
statics-marketingsites-neu-ms-com.akamaized.net
support.microsoft.com
web.vortex.data.microsoft.com
www.microsoft.com
2.16.186.41
20.190.129.2
2a01:4a0:1338:28::c38a:ff10
2a02:26f0:6c00:18d::37
2a02:26f0:6c00:196::356e
2a02:26f0:6c00:28a::2db0
2a02:26f0:6c00:28b::356e
2a02:26f0:6c00:2a2::2c1a
2a02:26f0:6c00:2a3::a8b
40.77.226.250
40.90.22.190
52.86.38.4
72.247.224.165
01d2c963bdb39a1d24d5476adee05163f823d35a6f18b1f533690567d8410668
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support.microsoft.com Open in urlscan Pro 72.247.224.165 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page URL History Show full URLs

Detected technologies

Page Statistics

56 Requests

100 %HTTPS

54 %IPv6

7 Domains

13 Subdomains

12 IPs

4 Countries

1079 kBTransfer

3875 kBSize

4 Cookies

84 Outgoing links

Page URL History

Redirected requests

56 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 1 data transactions

Request headers

Response headers

Redirect headers

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Response headers

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Response headers

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Redirect headers

Request headers

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Response headers

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Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

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Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

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Request headers

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Request headers

Response headers

support.microsoft.com Open in urlscan Pro
72.247.224.165 Public Scan

Screenshot
Live screenshot

Full Image

56
Requests

100 %
HTTPS

54 %
IPv6

7
Domains

13
Subdomains

12
IPs

4
Countries

1079 kB
Transfer

3875 kB
Size

4
Cookies

56 HTTP transactions
1 data transactions