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How you can contact us: * Technical Assistance Request technical support from SAP * Non-Technical Assistance Request non-technical support or provide feedback on SAP Support Portal site Your browser does not support JavaScript. Some components may not be visible. Contact Us × How you can contact us: * Technical Assistance Request technical support from SAP * Non-Technical Assistance Request non-technical support or provide feedback on SAP Support Portal site CONTACT US USE ONE OF THE SUPPORT PATHS BELOW TO REQUEST ASSISTANCE FROM SAP CONTACT CUSTOMER INTERACTION CENTER FOR NON-TECHNICAL ASSISTANCE The Customer Interaction Center (CIC) is available 24 hours a day, 7 days a week, 365 days a year. CIC provides a central point of contact for queries such as existing cases and SAP for Me navigation, S-user ID and Universal ID. If you have any questions about these or other support topics, please do not hesitate to contact CIC. To learn more about SAP Support, please review Getting the Most From Your Support. Chat with Us Call Us Email Us The Customer Interaction Center can do the following: * Assist with issue management such as case creation, or updates or escalations on existing cases * Guide you through support resources in SAP for Me * Assist with User Management such as S-user management, authorization inquiries or password reset help * Locate your licensed software from the Download Center * Provide assistance with License Keys request questions, creation or deletion of systems * Request a remote service on your behalf, and confirm all prerequisites, to ensure a successful service booking * Deliver live Support Webcasts - register for a live session or watch our replays on demand * Watch the CIC Support webcasts video * Help with the transition to SAP for Me CONTACT SAP TECHNICAL SUPPORT FOR TECHNICAL ASSISTANCE If you are experiencing an issue with the functionality of your SAP solution, and you are unable to find a solution using the SAP Support Knowledge Search, you can access the following channels through the Get Support card in SAP for Me: * Create a Case * Expert Chat * Ask an Expert Peer * Open an SAP Community Question * Schedule an Expert Session Get Support Learn more about all of the channels available to you in the Get Support application Or use SAP Built-In Support if your SAP solution is already supported. Learn more ADDITIONAL RESOURCES SAP HELP PORTAL Search Product Documentation SAP COMMUNITY Collaborate with Experts & Peers CONTRACTUAL QUESTIONS Submit your Question SUPPORT PORTAL FEEDBACK Provide Feedback OTHER SAP SUPPORT WEBSITES For acquired companies, additional support information is available on our Acquired Companies support page. SAP ARIBA Support for Ariba customers (buyers) can be found on SAP for Me. SAP for Me For end-user and supplier support: SAP Ariba and SAP Business Network Help Center SAP FIELDGLASS SAP Fieldglass Administrators, Program Office Managers, and Manage Service Providers should contact support via SAP for Me. Application Support For SAP Fieldglass end-user support (including workers, suppliers, and buyers): SAP Fieldglass Help Center SAP CONCUR Authorized support contacts please use the support contact number that was provided. For general inquiries please: Contact Support How is your experience with this page? Cookie Preferences This site uses cookies and related technologies, as described in our privacy statement, for purposes that may include site operation, analytics, enhanced user experience, or advertising. You may choose to consent to our use of these technologies, or manage your own preferences. Accept All Reject All Manage Settings Privacy Policy | Cookie Statement