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THE TOP-RANKED EMPLOYEE AND CUSTOMER ANALYTICS PLATFORM IN U.S. SENIOR CARE





U.S. NEWS TO IDENTIFY BEST SENIOR LIVING COMMUNITIES

U.S. News & World Report is launching the first-ever Best Senior Living
evaluation based on the Activated Insights customer engagement surveys. 

Sign up now to participate!

Learn More



ACTIVATED INSIGHTS HELPS SENIOR CARE PROVIDERS COLLECT FEEDBACK FROM THEIR
EMPLOYEES AND RESIDENTS TO IMPROVE AND BUILD THEIR BRAND - FROM THE INSIDE OUT.

We're the experts -- 5,000 locations have partnered with us with over 1 MILLION
surveys distributed.

Learn More


OUR OFFERINGS


GREAT PLACE TO WORK



Great Place To Work Certification to get recognized, understand how your
employee experience stacks up, and get recognized for the great workplace you've
built.

Read More


U.S. NEWS BEST SENIOR LIVING



U.S. News & World Report is preparing a Best Senior Living survey to help
families choose among top senior living communities.

Read More


ENGAGE EMPLOYEES



Insights tailored to your needs, such as deep-dive analytics, pulse surveys, and
onboarding/exit surveys with powerful action planning.

Read More


ENGAGE RESIDENTS



Data-driven recommendations using quantitative and qualitative feedback from
your residents, customers, and family members to increase satisfaction,
referrals, and occupancy.

Read More


OPPORTUNITY FOR NATIONAL RECOGNITION

By participating in the Activated Insights surveys with U.S. News, communities
have the potential to earn recognition for their high quality and customer
satisfaction by a trusted, independent and nationally-known brand.

Learn More


GET CERTIFIED AS A GREAT PLACE TO WORK

Get certified by Great Place to Work today, and get game-changing insights to
improve employee, resident and family engagement.

Learn More


FREQUENTLY ASKED QUESTIONS (FAQS)

I see that you do both resident surveys and employee surveys. How long does
surveying take and what help do I get?

When your organization signs up to survey either residents as well as family
members and/or employees, you are assigned a Program Manager to help you be
successful.

The surveying process is straightforward for both employees as well as customer
feedback. You communicate to your staff and/or customers that you are conducting
a survey (the ‘why’ is very important here-i.e. to hear everyone’s voices so
that you can reward team members as well as improve). Then, you compile and
upload a full roster. The survey. It takes two weeks, after which you receive
results immediately. Usually, participation is very high if you follow your
Program Manager’s recommendations on how best and when to communicate.

I am a senior care home care agency. Can you survey my clients?

At the moment, we only survey employees of home care agencies, including private
duty agencies, Medicare-certified home health agencies, therapy, adult day
centers, and Program for All-Inclusive Care for the Elderly (PACE) centers.

For resident and family member surveying, we work with a wide range of seniors
housing and care providers, including independent living, assisted living,
memory care/Alzheimer’s, life plan or continuing care retirement communities
(CCRCs), Active adult communities, affordable housing, greenhouses, household
senior living model communities, care homes (board and care), and skilled
nursing facilities (both long-term care and short-term rehab).

How long does Great Place to Work certification take?

Certification happens within four weeks of the process ending. The certification
process consists of completing two steps:

 1. One person or team, usually from human resources, completes the culture
    brief questionnaire
 2. Your organization surveys all employees to get feedback with the Trust
    Index(TM) survey. After that, the certification team punches the numbers and
    within weeks, if a company meets the certifying threshold, Great Place To
    Work sends a congratulatory packet of certification materials, including a
    great place to work badge that companies have the license to use for one
    year to put on their website and in job postings for employees, candidates,
    and prospective residents to see.

Get Started by Getting Certified

How will U.S. News present my community’s information?

Many senior living communities already have a profile on the U.S. News website,
which can be accessed at https://health.usnews.com/senior-care. U.S. News may
incorporate some of the survey results into your community’s profile on its
website. After the survey period has closed and results have been prepared, U.S.
News intends to recognize communities that achieve the best results in its
evaluation. U.S. News publications typically include press announcements and
accolades for the high performers on its website.


FORTUNE BEST WORKPLACES FOR AGING SERVICESTM 2021

Congratulations to all the companies that made the list!

Check It Out


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