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English Cymraeg


WELCOME TO OFGEM - THE ENERGY REGULATOR FOR GREAT BRITAIN

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OFGEM FOR CONSUMERS




CHECK IF THE ENERGY PRICE CAP AFFECTS YOU

The energy price cap is backstop protection from the government for people who
default onto their supplier's basic energy tariff.


GETTING HELP IF YOU CAN'T AFFORD YOUR ENERGY BILLS

Your energy supplier can help if you're having difficulties with your gas and
electric bills. You can get other grants and benefits too, depending on your
situation.


FIND SCHEMES, GRANTS AND BENEFITS TO HELP WITH HOME ENERGY

Benefits and schemes that could help heat your home and cut your energy costs.
Includes free boiler and insulation services and winter fuel payments.


FINDING YOUR ENERGY SUPPLIER OR NETWORK OPERATOR

Not sure who your provider is? A recent energy bill will hold this information,
but these services can also help.


OFGEM FOR SCHEMES




ENVIRONMENTAL AND SOCIAL SCHEMES

See information on our renewable energy equipment and measures for applicants,
existing participants and energy suppliers and installers.


LOG IN TO YOUR SCHEME REGISTER

Log in to your environmental scheme account: MyRHI, the RHI Register, the
Renewables and CHP Register and the ECO Register.


OFGEM FOR INDUSTRY




ENERGY POLICY AND REGULATION

See information on the programmes we run, the licences we administer and the
decisions we make on the companies and sectors we regulate.


INDUSTRY LICENSING

Information on licensing, including how to apply for a licence, the conditions
of our licences and lists of currently licensed companies.


COMPLIANCE AND ENFORCEMENT

Information on how we monitor company activity and ensure redress or penalty
where there is inappropriate behaviour or breach of licence.


ENGAGEMENT

Share your views and have your say in our consultations and calls for input. You
can also access a searchable index of all our forums and working groups.


POLICY AND REGULATORY PROGRAMMES

Access detailed information on all of the current and historical programmes of
work carried out by our policy and regulatory directorates.


POLICY AND REGULATORY PUBLICATIONS

Lists of our policy and regulatory publications arranged by company, licence,
sector and industry code.


MORE ABOUT OFGEM


OFGEM DATA PORTAL

View interactive data charts on retail markets, wholesale markets, networks and
customer service for gas and electricity in Great Britain.


CONSUMER RESEARCH

Read research reports and access data on the experience of energy consumers in
Great Britain


ALERTS AND UPDATES

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or subscribe to one of our regular scheme newsletters.


MASTER PUBLICATIONS LIBRARY

A full searchable list of all of our publications dating back to 1998,
filterable by date, sector, scheme and more.


JOIN US

See what it's like to work at Ofgem, browse current vacancies and read more
about our Graduate Development Programme.


CONTACT US

Details of how to contact us on a range of issues, from consumer information to
scheme guidance, official information requests and whistleblowing.


NEWS AND VIEWS

More news and views from Ofgem


OFGEM ORDERS TRUENERGY LTD TO IMPROVE ITS PROCESS FOR SETTING DIRECT DEBITS

Ofgem orders TruEnergy Ltd to improve its process for setting direct debits

Published: 28 July 2022
Press release


OFGEM STATEMENT ON THE BUSINESS, ENERGY AND INDUSTRIAL STRATEGY COMMITTEE'S
REPORT ON ENERGY PRICING AND THE FUTURE OF THE ENERGY MARKET

Ofgem statement on the Business, Energy and Industrial Strategy Committee's
report on energy pricing and the future of the energy market

Published: 26 July 2022
Press release


PRESS RELEASE: OFGEM REQUIRES IMPROVEMENTS FROM ENERGY SUPPLIERS ON CUSTOMER
DIRECT DEBITS

Ofgem has told a number of energy suppliers to take action after a review found
a range of weaknesses or failings in the way they charge customers direct
debits.

Published: 13 July 2022
Press release


OFGEM PROPOSES REFORMS TO POWER THE UK FORWARD TO A NET ZERO, HOME-GROWN ENERGY
SYSTEM

Ofgem has put forward a range of potential reforms to reduce Britain’s reliance
on expensive gas imports and accelerate the transition towards cleaner, more
secure and affordable supplies of home-grown energy.

Published: 8 July 2022
Press release
More news and views from Ofgem


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OFGEM IS THE OFFICE OF GAS AND ELECTRICITY MARKETS.

We are a non-ministerial government department and an independent National
Regulatory Authority. Our role is to protect consumers now and in the future by
working to deliver a greener, fairer energy system. 

Learn more about us


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