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SOLVING RETURNS

Returns management solutions for retailers and brands.
Schedule demo

goTRG wins the Silver Stevie®️ American Business Award®️ for Most Innovative
Company of the Year 2024.
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Trusted by Top Retailers and Brands



MANAGE THE ENTIRE REVERSE LIFECYCLE

Returns SaaS
Reverse Supply Chain
ReCommerce


EASILY MANAGE RETURNS

goTRG gives retailers, brands and marketplace sellers the tools to manage return
policies and RA processes, that  enables a seamless customer returns experience,
and provides intelligent disposition decisions for returns from any POS,
eCommerce platform or stand-alone device.
Learn more



POWERFUL REVERSE LOGISTICS CAPABILITIES

RWMS offers all the capabilities of a traditional WMS and additional features
specific to returns management, such as inspecting, data wiping, refurbishing,
and more.
Learn more



SELL INVENTORY FASTER, RECOVER MORE

Innovative ReCommerce solutions empower you to sell returned, overstock, and
distressed inventory on your primary sales channel or across various
multi-seller marketplaces simultaneously.
Learn more



RETURNS MANAGEMENT SOLUTIONS FOR ANY BUSINESS

Enterprise
SMBs


MORE RETURNS, MORE PROBLEMS

Our connected suite of software-enabled returns management solutions guides
products seamlessly from the point of return all the way to their successful
resale.
Learn more



EASING THE BURDEN OF RETURNS

With our comprehensive returns solutions, brands of any size can improve their
returns process and resolve their returns problems, leading to better financial
outcomes.
Learn more



IMPACTFUL RETURNS MANAGEMENT

We love hearing how our returns management solutions have delivered results for
our clients and made an impact on the reverse logistics industry.

“Thanks to the [goTRG] team, we’ve achieved record-breaking credit acceptance
rates and successfully handled vendor chargebacks, saving millions. This success
is a testament to our team’s collective efforts, and we look forward to further
program enhancements and continued teamwork!”

Discount Retailer

“It’s nice to have a partner that understands and is excited to have our
business. There’s no telling what we can get done.”

Sporting Goods Retailer

“Thanks to the [goTRG] team, we’ve achieved record-breaking credit acceptance
rates and successfully handled vendor chargebacks, saving millions. This success
is a testament to our team’s collective efforts, and we look forward to further
program enhancements and continued teamwork!”

Discount Retailer

“It’s nice to have a partner that understands and is excited to have our
business. There’s no telling what we can get done.”

Sporting Goods Retailer
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CASE STUDIES


RESULTS DELIVERED

Learn how goTRG’s returns management solutions solved our clients' returns
problems.
Retail


GOTRG’S REVERSE SUPPLY CHAIN EFFICIENCY CUTS RETURNS COSTS BY 19%

Retail


GLOBAL ONLINE MARKETPLACE SEES FASTER REFUNDS AND HIGHER RECOVERIES WITH GOTRG’S
THIRD-PARTY SELLER RETURNS MANAGEMENT SOLUTION

Consumer Electronics


GOTRG’S CUSTOM COMPUTER CONFIGURATION AND REPAIR SERVICES BOOSTS SALES AND
SUSTAINABILITY

View all case studies
46,861,691+
returns processed as of 2023


DEMONSTRATED RESULTS

$5B
of valued retail recovered for our clients
49.5M
pounds of refurbished and recycled items
~50M
pounds of managed returns



ENVIRONMENTAL IMPACT

1M+
miles of unnecessary transportation eliminated
99%
of refurbished and recycled items
32K MT+
CO₂eq of avoided emissions
Considering 10% of products/materials that come into our facilities would have
gone to a landfill.


See all the ways we have made an impact when it comes to supporting our
teammates, communities, and planet through transformative returns management
solutions.

Get our impact report


OPTIMIZED RETURNS ACROSS MULTIPLE CATEGORIES

Electronics
Apparel
Appliances
Power Tools
Home Goods
Toys
and more
Stay up to date with the latest returns and reverse news
Subscribe to our newsletter to get industry trends, insights, and company
updates from our team to your inbox.
Subscribe


NEWSLETTER SUBSCRIPTION

Receive insider insights on solving returns, industry trends, and our secret
sauce as the leading returns management company.

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Email
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