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Text Content

Products

Products

All-In-One Card Management Expense Tracking Premium Insights Travel Management
Integrations
Solutions

Solutions

By Roles
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By Industry
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Resources

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Products
All-In-One
Expense, travel, card reconciliation, and insights to control spend and unify
reporting.
Card Management
We sync with all corporate cards! Reconcile your transactions and create virtual
cards instantly.
Expense Tracking
Streamline expenses and improve visibility into business spend.
Premium Insights
Report on any metric. Customize and export data to monitor spend and compliance.
Travel Management
Book flights, hotels, and cars with custom budgets and approvals.
Integrations
Sync your current software with our products for a seamless experience.
Solutions
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WHAT'S NEW


NEW ON THE APP.

Learn about our latest releases, improvements to the product, and bug fixes, and
gain insider info on what’s coming up next

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All tags All tags Paid Feature Free Feature
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Free Feature


JUNE 2024


FLIGHT CREDIT REPORT IN CORE INSIGHTS

Paid Feature



Admins can see flight credits issued to employees by airlines and their balance,
providing visibility into the amount of credits available for the employee to
use for future bookings. This data is accessible from the Travel section of Core
Insights.




NEGATIVE REIMBURSEMENT REPORT IN CORE INSIGHTS

Paid Feature



Admins can view negative reimbursement balances, which may occur when employees
log a negative expense to help account for personal expenses placed on their
corporate card. This data is accessible from the Expense section of Core
Insights.




PASSWORD COMPLEXITY

Free Feature



To increase the security of your account, new or updated passwords for the
TravelBank app must meet the requirements for a complex password. Passwords must
include, at minimum, 12 characters, one number, one uppercase letter, one
lowercase letter, and one special character.






MAY 2024


IOS AND ANDROID APP SECURITY UPDATES

Free Feature



The latest version of our app is now available for download which includes the
latest security measures. Update it now for iOS and Android. Users will need to
update their mobile app to the latest version by 6/18/2024 to ensure there are
no interruptions to their workflows. After this date, the older versions of the
app will no longer function.




FLIGHT HOLD FOR SELECT AIRLINES

Paid Feature



Travelers flying United, American Airlines, and Lufthansa Group, are able to
hold flight bookings while awaiting approval from their managers. Managers have
clear visibility into when the hold expires so they can approve the request in a
timely manner, while travelers benefit from guaranteed seats and prices.



In the approvals dashboard, managers will see an expiration date associated with
the employee’s flight request.



Travelers will be notified via email that the flight request is pending manager
approval.



Within their Pending Trips list, travelers will see a detail showing the booking
request is pending manager approval and its expiration date.




APPROVAL TIMES FOR EXPENSE REPORT IN PREMIUM INSIGHTS

Paid Feature



Additional metrics have been added to the Premium Insights Expense Report, which
gives Admins easy visibility into the time it takes for managers to approve
expense reports. Admins are able to view both the time taken from submission to
approval and for each stage of approval.




HOTEL FILTERS ON IOS

Paid Feature



Travelers using the iOS app see an improved filter display along with the
ability to refine their hotel search results by applying filters for chain,
brand level, and individual hotels as well as amenities available, making it
easier to isolate their ideal preferences. (This feature is already available in
our desktop and Android applications.)




PREFERRED AND PREMIUM SEATS FOR SELECT AIRLINES ON IOS

Paid Feature



Travelers using the iOS app can book preferred and premium paid seats for
United, American Airlines, and Lufthansa Group, eliminating the extra step
required to contact an agent. (This feature is already available in our desktop
and Android applications.)






APRIL 2024


TRAVEL CUSTOM FIELDS SFTP SYNC

Paid Feature



Organizations that require frequent updates or a large quantity of travel custom
fields will be able to make changes en masse using a CSV file upload via SFTP,
improving operational efficiency.




CARBON EMISSIONS DATA & OFFSETS FOR ANDROID

Paid Feature



Travelers booking flights using the Android app can see carbon emissions data
displayed during their search, empowering individuals to make better-informed
decisions regarding their carbon footprint. Travelers are able to easily compare
flights using advanced CO2 performance metrics, such as aircraft type, routing
and more. Admins can track carbon data in Premium Insights and have the option
to allow employees to purchase carbon offsets during the flight checkout
process. Contact support@travelbank.com to activate the ability to purchase
carbon offsets. (Previously released on web.)



Left: Carbon emission data displays during the flight search.
Right: Travelers can purchase carbon offsets as they book flights on Android.






MARCH 2024


CARBON EMISSIONS DATA & OFFSETS

Paid Feature



Travelers booking flights in the web app can see carbon emissions data displayed
during their search, empowering individuals to make better-informed decisions
regarding their carbon footprint. Travelers are able to easily compare flights
using advanced CO2 performance metrics, such as aircraft type, routing and more.
Learn more.
Contact support@travelbank.com to activate this feature.



Carbon emission data displays during the flight search.



Travelers can purchase carbon offsets as they book flights.



A green leaf icon notes which flights have carbon offsets purchased.




RECEIPT SCANNING ENHANCEMENTS ON IOS

Paid Feature



Receipts uploaded into TravelBank via the iOS app automatically generate a new
expense, which populates with data read from the receipt, making it easier than
ever to complete your expenses while reducing errors from manual entry. With
these enhancements, you are able to:


 * Capture up to 10 receipts with a single snap on iOS
 * Extract critical data automatically, including date, merchant name,
   transaction amount, invoice number, and tip amount.
 * Scan a variety of document types in different languages and currencies

Previously released on web and Android. 






FADE ANIMATION FOR RECENTLY SCANNED RECEIPTS

Paid Feature



Once a receipt has been successfully scanned, users will be delighted to see an
animation on that expense row, drawing attention to the new receipt.








DELEGATE PERMISSIONS

Paid Feature



Admins can set specific permissions for delegates, reducing the audit and
compliance challenges previously encountered with unrestricted access. This
update allows admins to specify delegate permissions for expense and travel
approvals.








EXPORT REIMBURSABLE EXPENSES ONLY ON EXPENSE EXPORT

Free Feature



Admins can refine their Expense export settings by choosing to export solely
reimbursable expenses, giving them greater control over their workflow.








EXPENSE CUSTOM FIELDS SFTP SYNC

Paid Feature



Organizations which require frequent updates or a large quantity of expense
custom fields are able to make changes en masse using a CSV file upload via
SFTP, improving operational efficiency.




EXPENSE CATEGORIES SFTP SYNC

Paid Feature



Organizations which require frequent updates or a large quantity of expense
categories are able to make changes en masse using a CSV file upload via SFTP,
improving operational efficiency.




ADDITIONAL FILTERS FOR CORE INSIGHTS

Paid Feature



Reporting admins can find data faster with new filters for select reports in
Core Insights. For Reports Created but Not Submitted, users can apply filters
for the date an expense report was created, report status, and user name. For
the Travel Transactions report, new filters include credit card, booking type,
booking status, and user name.

 




APPROVALS PENDING REPORT

Paid Feature



With the Approvals Pending report, Premium Insights admins can view all
submitted expense reports which are pending approval and who the approver is,
giving them the visibility they need to make the follow up and submission
process faster.




EXPENSE ACCRUAL REPORT ENHANCEMENTS

Paid Feature



Enhancements to the Expense Accrual report in Premium Insights captures the
stages of outstanding expenses and their related data, giving admins a
centralized source for information needed for accrual accounting. The stages
include expenses created but not added to a report, expenses added but not
submitted for approval, and expenses submitted but pending approval.




SCHEDULE REPORTS FROM THE TRAVEL TRACKER IN PREMIUM INSIGHTS

Paid Feature



For greater flexibility, Premium Insights admins can schedule their reports
directly in the Travel Tracker, as well as modify their existing schedule.






FEBRUARY 2024


HOTEL GROUPING

Paid Feature



Travelers using the Android app see an improved filter display along with the
ability to refine their hotel search results by applying filters for chain,
brand level, and individual hotels as well as amenities available, making it
easier to isolate their ideal preferences.






HOTEL FILTERS ON ANDROID

Paid Feature



Travelers using the Android app see an improved filter display along with the
ability to refine their hotel search results by applying filters for chain,
brand level, and individual hotels as well as amenities available, making it
easier to isolate their ideal preferences.






ACCOUNT G/L (EXTERNAL ACCOUNT ID) COLUMN ON TRANSACTION REPORT

Free Feature



Admins and Finance users can add the “Account G/L” column to the Transactions
Export report, removing the need to reference the expense report for this data
and allowing them to reconcile their corporate card faster.










JANUARY 2024

Receipt Scanning Enhancements: Receipts that are uploaded into TravelBank via
the web or Android app automatically generate a new expense, which populates
with data read from the receipt, making it easier than ever to complete your
expenses while reducing errors from manual entry. With these enhancements, you
can now:

 * Quickly drag and drop up to 10 receipts at a time on the web app.
 * Capture 3 receipts with a single snap on Android.
 * Conveniently forward receipts via email to receipts@travelbank.com.
 * Extract critical data automatically, including date, merchant name,
   transaction amount, invoice number, and tip amount.
 * Scan a variety of document types in different languages and currencies,
   making our new technology a great fit for today’s global business needs.

Available for Paid Expense users only. iOS will be a fast follow.

Users can drag and drop up to 10 receipts at a time. Critical data will be
automatically extracted, including date, merchant name, transaction amount (in
any currency), invoice number, and tips.

Hotel Map View Enhancements: Travelers gain a more comprehensive and visually
intuitive way to explore hotel options with the flexibility to choose their view
as a list or combined map and list. Additionally, they can view rooms within the
map view.



Cardholder Demographic Updates: Commercial Rewards Card admin users can add
additional fields to the employee’s profile, which include their phone number,
organization name, activation code, and card nickname, enhancing the card
creation and management experience. The relevant details also populate to the
card preview image.

Available for Commercial Rewards Card users only.






DECEMBER 2023

Flight Modifications Expanded to All Airlines: Previously released for United,
Lufthansa, and American Airlines, travelers booking all other airlines save time
with the ability to self-modify flight reservations. (Available on Android and
web, with our iOS coming soon.)



Preferred and Premium Seats for Select Airlines on Android: Travelers using the
Android app can book preferred and premium paid seats for United, American
Airlines, and Lufthansa Group, eliminating the extra step required to contact an
agent. (This feature is already available in our desktop application, with iOS
coming soon.)


Book Hotel Special Rates: Specialty rates, such as AAA, AARP, Senior, and
Government, are displayed under the hotel room, trip card, and email details,
providing travelers more options to optimize their travel preferences. Available
on the desktop and Android applications. (Email support@travelbank.com or
contact your Customer Success Manager to activate this feature.)



 

Enhanced Hotel Filters at the Room Level: Travelers are able to refine their
hotel search results at the room level using filters based on loyalty status,
rewards program, cancellation policy, and rate types, making it easier for them
to isolate their ideal preferences.



New Hotel Card Design: Travelers can see the hotel card redesigned within their
search results.



Multiple Receipts to One Expense Enhancement: iOS app users are able to bulk
delete attachments found within a single expense, making it easier to edit and
manage expenses. (This feature is already available on Android.)

 

20 Department Limit: To improve the user experience, employees can only be
assigned to a maximum of 20 departments by admins.

 

Block or Unblock Employees from Auto-Joining: Admins can block or unblock
auto-joining of users to their organization, giving them more flexibility on how
they manage their organization. When enabled, users with a organization’s email
domain are unable to automatically join the account when they sign up for
TravelBank.








NOVEMBER 2023

Attach Multiple Receipts to One Expense: Users can manage receipts more
efficiently with the ability to upload up to 10 receipts at a time to a single
expense, including PDF files which contain multiple images. Once uploaded, they
can easily click through each receipt to view details or delete as needed.
Available on web, Android, and iOS.




My Cards & Card Details Redesign on Android: The My Cards page in our Android
mobile app has been redesigned to be more user-friendly. Employees are able to
visually distinguish between corporate and personal cards and gain easy access
to their corporate card details. With a simple tap of each card displayed,
employees can view and filter their transaction history. Everyday actions
including merging expenses, assigning transactions to an existing report,
creating a new report, and restoring deleted transactions can be performed from
the new card details page. (iOS will be released early next year.) Learn how to
use the My Cards features on Android.




View Split Summary: Employees and users who are assigned as an approver gain an
improved view of each expense split without the extra clicks in our web app.
Split summary details are immediately viewable including Amount, Category,
Department, and two Custom Fields. The ability to expand or collapse each
expense helps with overall readability. This feature requires Splits to be
activated on your account. (Contact your CSM or email success@travelbank.com to
activate this feature.) Learn how to use the split summary view.



 

Hotel Filters: Travelers are able to refine their hotel search results by
applying filters for hotel chain, brand level and individual hotels, and
amenities, making it easier for them to isolate their ideal preferences.



 

Travel Custom Text Fields: Gather more granular details to optimize reporting,
such as creating tags for cost centers or an out of policy reason code with
custom travel fields. Admins have the flexibility to create custom fields either
as a dropdown or an open text field, which can then be marked as optional or
required. Learn how to set up a travel custom field.








OCTOBER 2023

Expanded Volume Capacity for Custom Fields: Organizations that have a large
quantity of Custom Field options can view up to 15 options on a list and have
the ability to search for fields that surpass that quantity in our web app. On
mobile, users can view up to 10 options, while those with more fields are
presented with the five most recent options selected and the ability to search.
On desktop, admins can also easily search or scroll the fields as they add or
edit options.




Activity Log Section in Expense Report PDF: Previously displayed as Comments in
the expense report PDF, the new Activity Log area provides more details on
activities related to the report–including comments and approvals–improving
overall visibility of actions taken.




Expense Policy on Expense & Transaction Report: An employee’s assigned expense
policy can be included as a new data column when exporting expenses from Company
Settings > Expenses > Expense Export and when exporting transactions from Manage
> Transactions > Export, giving admins more visibility.




Split Details on Transaction Report: Organizations with Splits enabled have a
more streamlined reconciliation experience with the ability to view
split-related data on the transaction report. Data includes Split Department,
Category, and Custom Fields, Split Amount (USD), and Split Amount (FX/Foreign
Exchange).




Approved By Name Column in Expense Report: Admins are able to quickly see who
approved an expense within a new “Approved By Name” column in an expense report
to aid in faster follow up if needed.

Increased Discounts for Hotels: Users booking on mobile get an additional 3-5%
discount on select hotels. Additionally, users now have access to additional
exclusive rates on select hotel chains, which add a 12-15% discount when booking
on mobile or desktop.

Modify Flight Bookings for Select Airlines on iOS: Travelers using the iOS app
save time with the ability to self-modify United, American Airlines, and
Lufthansa Group flight reservations. (Web and Android modifications were
released last month.)








SEPTEMBER 2023

Manage Expense Categories: All organizations on a basic (free) plan can now add
and edit categories in-app, giving admins greater control of their Expense
settings.



Save Export Configuration for Expense and Transactions: The export configuration
is automatically saved for future use when exporting expenses from Company
Settings > Expenses > Expense Export and when exporting transactions from Manage
> Transactions > Export.

Reassign Transactions & Cards: When reassigning a corporate card, admins have
the option to reassign transactions that have been assigned to the previous
expense assignee as well, giving them greater flexibility in card management.



Remove Closed Cards: Closed corporate cards are automatically removed from
TravelBank after 14 days from the closed date, at which point it will no longer
be visible on both the Card Management and the employee’s My Cards pages.
Transactions that come in under a closed card will still be added to TravelBank
for the employee to expense.

Accessibility Audit and Updates for Web: We’ve conducted an accessibility audit
and update throughout the product to ensure that TravelBank can be enjoyed by
everyone. First off, you’ll notice our signature blue shade shifting to be a
brighter higher contrast blue. As we continue to roll out these changes, our
users will see an improved experience with our web application.



More Lufthansa Group Airlines Fares Available: Travelers are able to view and
book more fares from Lufthansa, including its joint venture airlines–Deutsche
Lufthansa AG, Air Dolomiti S.p.A Linee Aeree Regionali Europee, Austrian
Airlines AG, Brussels Airlines S.A./N.V., Eurowings Discover, Eurowings GmbH,
and Swiss International Air Lines Ltd.

Modify Flight Bookings for Select Airlines: Travelers will save time with the
ability to self-modify United, American Airlines, and Lufthansa Group flight
reservations in the web and Android app. (iOS will be a fast follow.)



Preferred and Premium Seats for Select Airlines: Travelers are able to select
all seat options, including paid seats, directly within the TravelBank app for
United, American Airlines, and Lufthansa Group, eliminating the extra step
required to contact an agent.

NDC unlocked better rates and more fare options, including paid seats, for
customers.

Department Field on Expense Details: For organizations who have Splits enabled,
a Department field is available on the expense details page, allowing users to
quickly add a department without needing to split an expense.



 






AUGUST 2023

Resync Expense Reports to NetSuite: Expense reports in queue automatically
resync to NetSuite. Additionally, a new button ‘Sync to GL’ is available on the
Manage > Expense Reports page to manually sync reports that are ready to be
synced.

Plans and Pricing Page: In Company Settings, there is a new menu option ‘Plans
and Pricing’. Customers can now easily compare product plans and request an
upgrade to their plan from within the app.

Drag and Drop for Receipts on Web: Simply select your receipt image, drag it
into the receipt area for your expense, and it automatically gets added—making
the entire process faster and more efficient.






JULY 2023

Delegate Approvals Tracked in Activity Log: When a delegate approves an expense
report on behalf of another manager or admin, the action will be logged in the
activity log of that expense report.

Upgrade Your Account From the App: Information about our plans and pricing have
been added to the app. Now, customers can compare plans and request an upgrade
to their TravelBank plan from within the app by navigating to company settings.






JUNE 2023

Session Continuity for Delegate Users: When a delegated user’s session ends,
they will be shown a prompt and returned to their prior session instead of being
logged out.

Require Splits by Category: Some expense categories may require splits
(allocations). Admin can set splits to “required” based on expense category,
within Company Settings on the web app. Once the settings are saved, enforcement
of the settings will reflect across web, Android, and iOS.

Automatically Submitted Authentication Codes: When a user enters or pastes a
multi-factor authentication (MFA) code in its entirety, the code will be
automatically submitted to expedite the login experience.

Backup Option for Linking Reimbursement Account: For users that are unable to
use the automated process for linking reimbursement accounts, a backup form
option will be available on the web app.

Receipt Images on Expense Export PDF are Ordered Consistently: The scanned
receipt images on your expense export PDFs are now ordered consistently with the
ordering of your line items.

Signup and Login Enhancements to Android and iOS apps: Signup and login flow are
differentiated as separate flows, and helpful error messages will guide users
when there are validation issues such as password complexity requirements or the
email entered does not match.

 






MAY 2023

Book with Flight Credits on Android: Travelers can now apply their unused flight
credits when booking travel in the Android app. Our agents will process requests
to book with unused flight credits, and send a confirmation to the traveler when
the booking is finalized or reach out to them in case of fare changes or if
additional details are needed.

Additional Fields on Flight Confirmation Emails: Travelers can now view
additional fields on the flight confirmation emails, including “cabin class,”
“rate type,” and “operated by.”

Enhancements to Expense Allocation (Splits) on Web*:

 * Splits must be unique – When users split their expenses, one or more of the
   following must be unique: department, category, custom field(s). If they are
   not, an error message will direct users to make the necessary corrections.
 * All split fields are visible by default – When users split their expenses,
   all the fields will be visible by default. Optionally, the user can hide the
   fields by clicking on the arrow button to collapse the accordion.
 * Split amount automatically updated – The split amount will automatically
   update when the split percentage is populated and the total expense amount is
   modified. For example if the total expense amount is $60, and split 1 is 50%
   ($30.00) and split 2 is 50% ($30.00), but the user changes the total expense
   amount to $100.00 then split 1 will automatically adjust to $50.00, and split
   2 will automatically adjust to $50.00.
 * Expense scrolling on page – To improve the user experience, scrolling expense
   will be on page, rather than within each component.

*Enabled for organizations upon request from an organization admin user.

 

Session Timeout Notification on Web: Users are now notified when their session
is about to timeout on the web app.

Bulk Assign Expenses to an Expense Report on Android: Users can add multiple
expenses to a report with the click of a button. Select multiple expenses, click
the Assign button, and select one of your active expense reports from the
dropdown on our Android app.

Export Account/GL Code (External Account ID) from Expense Export: Admin users
can now export ‘Account/GL Code (External Account ID)’ as a column from the
Expense Export page (Company Settings > Expenses > Expense Export).

Specify Employee’s Primary Department from Import Employees: Admin users can now
specify an employee’s ‘Primary Department’ in a CSV file when they import
employees from Employee Directory page (Company Settings > Employees > Employee
Directory).

 






APRIL 2023

Department Custom Fields: Admin can now  edit department custom fields from
Company Settings. Simply navigate to Company Settings > Employees > Departments.

Export Expense Report Includes Department External ID: When admin export an
Expense Export on web, the report will include Department ID making it easier to
complete back office functions or integrations.

Backup Option for Linking Reimbursement Accounts: Users who are unable to link
their reimbursement account through the automated process can link their account
with a backup option on the web app.

Flight Amenities Redesign: The flights booking page on the TravelBank web app
has been updated to display more amenities and ticketing attributes so that
users could take informed decisions while booking a flight.

Adding Billing Code in Car Rentals: Admin can set up a direct billing with their
car rental agencies within the TravelBank web app. To allow your employees to
book car rentals with direct billing on the app, admin will need to add a field
for billing code within Company Settings > Travel. The first version of this
feature will support billing codes for Enterprise, National and Avis.

Multi-Factor Authentication: When users log into TravelBank, they will be
prompted to enter a six-digit verification code that they can find in their
email inbox. Multi-factor authentication provides an extra layer of security for
accounts and reduces the likelihood of many types of cyber attacks.

Navigate to Your Management Processes Quickly: Admin now have a dedicated Manage
section in the menu with quick access to Approvals, Corporate Cards,
Transactions, and more.

Track and Reconcile Transactions More Efficiently: The new Transactions page
organizes corporate card transactions on an easy-to-read table for more
efficient tracking, auditing, and reconciling. Find the data you’re looking for
with quick and comprehensive filters. Export data with a few clicks for further
analysis.

Unused Ticket Management: Travelers can now apply their unused flight credits
when booking travel in the app. Our agents will process requests to book with
unused flight credits, and send a confirmation to the traveler when the booking
is finalized or reach out to them in case of fare changes or if additional
details are needed.

More United Airlines Fares Available: Travelers can view and book more fares
from United within the app with the New Distribution Capability.






MARCH 2023

A New Look for Expenses & Transactions:

 * The new table view will display more expenses and transactions at once,
   making it easier to scan through the data
 * Expenses and transactions will now be grouped by date
 * More filter options will be available
 * Quick edits, like adding a receipt or category, will be possible without
   leaving the page
 * Red icons will call out missing information
 * On web, checkboxes will add functionality to merge, assign to report, or
   submit expenses in bulk



Expense Allocations: Users will be able to split expenses by departments,
categories, and/or custom fields so that their expenses can be more accurately
routed for accounting purposes. To note: Currently, this feature will only be
enabled for organizations upon request from an organization admin user.

Require Merging of Expense and Corporate Card Transactions: Users with a
corporate card will no longer be able to submit a non-reimbursable expense
without merging a corporate card transaction to the expense. This will prevent
duplicates of non-reimbursable expenses. Errors will be indicated clearly at the
top of the screen with a red banner. This feature can be turned on in expense
policy general settings by an organization admin user.

Verify Reimbursement Accounts: Users that are verifying reimbursement accounts
will receive a $0.01 deposit with a short verification code. For employees, this
will remove risk or delays in getting reimbursed for expense reports.

Cancel Bookings in the Mobile App: Previously available on web only, travelers
will be able to cancel any reservations without agent assistance by viewing
their trips on the TravelBank mobile app.

Unused Flight Credits on Mobile: Previously available on web only, unused flight
credits will also be viewable on your mobile app after this next product update.

Manage Cards: To make it easier for admin to manage their card program, the card
management page is getting refreshed. With the new design, admin users will be
able to sort each column and easily filter based on cardholder, expense
assignee, bank, or limit. Card details will display key information about the
cardholder, like expense assignee, employee ID, phone number, and email.

Manage Departments: Admin will have the ability to create and modify existing
departments, link an external department ID, view the employees assigned and the
amount of active expenses tied to each department.

View Unsubmitted Reports on Mobile: Previously available on web only, approvers
will be able to view their employees’ unsubmitted expense reports from the
mobile app.

Verify Reimbursement Accounts: Users that are verifying reimbursement accounts
will receive a $0.01 deposit with a short verification code. For admin users,
this will reduce friction for your employees and ensure they get paid on time.

 






FEBRUARY 2023

Bookings Calendar Integration: Users can now add upcoming trips to their Outlook
calendar by downloading the .ics file from their travel confirmation emails.

Assign Expenses to a Report in Bulk: Add multiple expenses to a report with the
click of a button. Select multiple expenses, click the Assign button, and select
one of your active expense reports from the dropdown on our web app.








JANUARY 2023

Core Insights: We’ve enhanced our Analytics package, now called Core Insights,
to provide admin users easy access to six of the most popular and commonly used
reports, in addition to four analytics dashboards.

Dashboards include:

 * Bookings dashboard
 * Flight list
 * Hotel list
 * Car list

Plus 6 most commonly requested/used reports:

 * Total Reimbursed
 * Total Bookings (Travel Transactions)
 * Total Reports Approved by Finance
 * Credit Card Reconciliation Report
 * All Expenses
 * Reports Created but not Submitted (Accrual)






DECEMBER 2022

In-App Cancelations: We know plans change, and now travelers can cancel any
reservations without agent assistance by viewing their trips on the TravelBank
web app.

Enhanced Trip Cards: Users can now find additional information about their trips
without searching through emails. Details like airline or hotel confirmation
number, total booking cost, rate type, and more are now available directly on
the bookings page within the TravelBank web app.



Unused Ticket Management: Don’t let flight credits go to waste. All users can
view their unused credits on their traveler profile and on the bookings page
when searching for flights. Travelers can talk to an agent in-app to use their
credits. Users with admin permissions are able to view all of their company’s
unused flight credits in Premium Insights.



Reimbursement by Policy: Reimbursements just got more customizable. Admin users
can now add multiple reimbursement bank accounts and assign different
reimbursement schedules and bank accounts to the set of users under each policy.
To enable this feature, please reach out to your customer success manager.

Sort Approval Requests: It’s important to process travel requests in a timely
manner to avoid fare increases. Admins and managers can now sort approval
requests by type, allowing them to see time sensitive travel approvals above
expense approvals.

 






NOVEMBER 2022

Merging Expenses & Transactions: We’re moving corporate card transactions to
your Expense list so you can see synced transactions and manually created
expenses in one view and easily merge expenses and your receipts with card
transactions. This new view will be called “Expenses & Transactions.” If you
have a personal synced card or historical corporate card transactions you’d like
to review, those transactions will still be available under the “Past & Personal
Transactions” tab in “My Cards.”

Preventing Duplicate Corporate Card Expenses: If you use a corporate card, you
will no longer be able to submit a non-reimbursable expense without merging a
corporate card transaction to the expense. This will prevent duplicates of
non-reimbursable expenses. Errors will be indicated clearly at the top of the
screen with a red banner.

Expense Export Enhancements for Admin Users: The next time you export your
expenses, you’ll notice two new columns: Posted Date of Transaction and Sync
Card, including last 4 digit identifier. Additionally, we’re removing
lesser-used columns: Updated Date, Excluded Date, and Budget Category.

 






OCTOBER 2022

Expense Export Enhancements: To help with month-end reporting, we have added two
columns to the Expense Export solution: “Posted Date of Transaction” and “Sync
Card, Including Last 4 Digit Identifier.” Lesser-used columns like Updated Date,
Excluded Date, and the Budget Category have been removed.

Enhancements to Travel for iOS & Android: On iOS, you can now rent a car from
non-airport locations. On Android, filter rental cars by location type and view
details of your past trips.

 






SEPTEMBER 2022

TravelBank Dashboard: Enjoy one central location for everything you need at a
glance. Important information and helpful reminders include: a list of your
active credit cards, latest transactions that need to be added to a report or
paired, key information about your upcoming trips, status of your expense
reports, and any unsubmitted expenses with indicators of what’s missing. Admin
can take quick actions directly from the Dashboard, like booking your next trip,
adding a new personal card for payments, or drilling into transactions.
Dashboard is the new home base while navigating the web app.



Duty of Care with Travel Tracker: To assist employees when unforeseen or
challenging events occur, Admin now have the ability to easily locate traveling
employees wherever they are in the world based on their bookings within the
platform. With a map view, Travel Tracker provides travel managers a full
overview of all traveling employees any given day. This will be particularly
helpful when adverse events could impact employees in transit, like natural
disasters.



Download Booking Receipts: Traveling employees can now download their bookings
receipts as a PDF (where applicable) on the web app without the need to contact
support.

Car Rental Distance Filter: When searching for a car rental, you have the
ability to see exactly how far each pick-up and drop-off location is from your
entered location.

 






AUGUST 2022

Keep Your Information Safe with Biometrics, Face ID, and Touch ID: Protect
sensitive information with an additional layer of security in your TravelBank
mobile app. You now have the option of enabling biometric authentication,
utilizing Android Biometrics, Apple Face ID, or Touch ID to access the app. To
turn on biometric authentication, tap on the main menu icon in the top left
corner of the app and select “View Account” directly under your name.

Rent Cars from All Locations and Corporate Discounts for Rental
Cars: Previously, travelers could only book a rental car at airport locations.
With this latest release on web, you can book cars wherever is convenient. When
searching, mix and match locations, and filter by airport and non-airport
locations within your search results with location type indicators available
directly on each result. If available, results will also include a “company
rate” tag to let you know of any corporate discounts that apply to rental car
results.

Year Added to Booking Displays: The year now displays alongside the month and
day of your upcoming and past bookings so it’s easy to know exactly when your
booking occurs. For example, what previously showed  “Wed, Sep 7” will now be
listed as “Wed, Sep 7, 2022”

 






JULY 2022

Add Comments to Expense Reports: With report commenting, let your employees know
what’s needed in order for their report to get approved by adding a comment. You
can add a comment when rejecting the report and keep the conversation going by
adding comments in the Activity feed of the report at any time. You’ll receive
an email notification when a comment is added to a report. Comments will be
visible in the PDF reports and on expense export for transparency during
auditing. Learn More

Enhanced Filtering on Rental Car Search: When searching for a rental car,
additional filtering options have been added to help you drill down and find the
car you need. Filter by number of seats in the rental car and by price range.
All filters are available on web and Android devices.

 






JUNE 2022

New Activity Label for Closed Expense Reports: Within expense report history,
expense events that are charged on a corporate card will be labeled “Approved &
Closed” when the report has a final approval and is no longer active. An
additional email will be sent letting the report creator know it’s approved and
no further action is required.

Expense Export Enhancements: Previously, as an admin using our expense export
feature, it was difficult to know which expense reports were still active or
pending approval. With the upcoming release, a new dropdown will be available to
select the type of report you’d like to export, including active reports,
submitted reports, and approved reports.

Hiding Expenses for Travel Only Customers: Expense-related features will be
hidden for travel only customers on our Android app.

 






MAY 2022

Recover Deleted Expenses on Mobile: Deleted an expense by mistake? You can now
recover deleted expenses on both the web app and on mobile. When recovered,
expenses will reappear on your running expense list.

Disable Expense Inputs for Corporate Card Transactions: When a corporate card is
matched to an expense, the transaction amount, payment method, date, and
merchant will overwrite any previously entered input values on the expense
details and the employee will not be able to edit those fields on our web app.

View Past Trips: All the details of your past trips booked with TravelBank will
be easy to reference now. Find the details of your past trips by clicking into
the historical trip display, available on both web and the mobile app.

Receipt Forwarding for Brex on Mobile: Automatically forward receipts to Brex
Expense Management by toggling on the Brex icon within My Account integrations.
If your admin toggles on this feature, all employee receipts are forwarded. If
it is not toggled on for your entire organization, you can still turn the
integration on at a personal account level, so that all of your receipts are
forwarded automatically.

Default Expense Payment Method in Expense Policy Settings: Admin users can now
set the payment default method for policies tied to a corporate card, to help
reduce errors in the payment method field. When the payment method is set by
default, that field is automatically populated so employees do not have to
complete it when saving an expense.

Simplified Transaction Pairing: When manually pairing a transaction to an
expense, TravelBank will reduce the list of expenses displayed based on the
transaction selected, making identification faster. For example, when a positive
transaction is selected, we only display positive expenses to pair it to. This
will limit the user from mismatching positive and negative values and reduce
errors.

 






APRIL 2022

Find, and Manage Hosts & Delegates with Ease: We’re making it easier than ever
to add and make edits to your existing host and delegate users. Quickly find
individuals and see their assignments with our new search functionality and gain
access to our host and delegates list through reporting in Premium Insights.
Learn more.

View and Retrieve Transactions Paired to an Expense: We have added a Transaction
History tab within My Cards so employees can view a list of their paired
transactions and click to see the expense each one is paired to. Paired
transactions will be available in the Transaction History tab for up to 60 days.
Expenses paired to a transaction also have a new look. The previous lightning
bolt icon has been replaced with a link icon for a more universal and literal
meaning.



Multi-select Expenses for Report Submission on iOS: Employees can now decide
which expenses they want to submit, and which they’d like to leave for the next
report. Upon tapping or clicking submit, employees will be presented with a list
of their current expenses so they can uncheck any they aren’t ready to submit.
This feature is currently available in the app on our web and iOS, and coming
soon for Android.

Receipt Forwarding and Expense Management Integration for Brex Users: We are
making it incredibly simple for employees to forward their receipts to your Brex
Expense Management Integration. The Brex integration, found under Company
Settings on web now (and coming soon on the mobile apps), has been updated so
that when toggled on, all expenses saved by your employees to TravelBank will
automatically be forwarded to receipts@brex.com, adding them to your Brex
Expense Management instance.

 






MARCH 2022

Add Hosts & Delegates in Bulk: As an administrator, you need the ability to add
multiple hosts and delegates at one time. With our latest release, admin can now
import hosts and delegates using a CSV file.

Refund to Company Expenses: Refunds happen. Sometimes an employee books a trip
and doesn’t take it, or maybe they get credited back for a subscription
license. With our latest update, employees can submit negative expenses within
TravelBank to account for refunds, allowing your accounting team to track
refunded transactions and expenses within the TravelBank dashboard for faster
reconciliation.

Multipage Receipt Viewer: Have a receipt or invoice with multiple pages? Now
view all pages of the receipt within the app without having to download the PDF.
Now available on our web app.

Enhanced Expense Report Navigation: We’re continuing to make it easier to
approve expense reports by including navigation within each report, plus a
“Return to Report” button to get you back fast. Now available on our web app.






FEBRUARY 2022

Restore Deleted Expenses: Accidentally delete an expense? With our new “Deleted”
tab on the expense list you can simply select the expense, click “Restore
Expenses,” and your expense will add to the Active list for continued editing.

View Paired Transactions in a List: TravelBank has always made it easy to pair
transactions to expenses by auto-pairing similar expenses to transactions behind
the scenes. To view auto-paired and manually paired transactions, visit the new
“Transaction History” tab in My Cards and see a full listing of all transactions
that have been paired or assigned to an expense. Click on “View Expense” to see
the expense it has been assigned to.

General Ledger Syncing Status: If you run into an error with your general ledger
syncing to TravelBank you can now easily find and resync the errors on your own
in the “Reports” tab in Manage. New status tags identify which reports have
pending, successful, or failed GL syncs. An email will also be sent to your
organization’s finance team and any admins of the report to let them know of the
sync failure.

Removal of Expense tab for Travel-Only Customers: The expense related tabs will
now be hidden for travel only customers.






JANUARY 2022

Description Field and Customer Field: Organizations will now be able to make
description and customer fields required, allowing admin to further customize
their expense policies with TravelBank.






DECEMBER 2021

TravelBank has been acquired by U.S. Bancorp, a leader in delivering innovative
corporate payment solutions: Through this acquisition, TravelBank will join the
U.S. Bank family and we will continue to deliver our products and innovations to
our customers, current and future. We are fortunate to have the steady support
and resources of U.S. Bank to help accelerate our growth and roadmap, and allow
us to deliver fintech innovations to you faster than ever. Learn more.






NOVEMBER 2021

Allocate Expenses by Department: Employees can easily allocate each expense to a
specific department through custom fields. When multiple projects are selected,
users can split the expense by percentage or dollar amount.

Mileage Expense Maps: Once the destination points have been entered into your
mileage expense, destinations can be reordered and saved, and then a map of the
route is generated so employees can verify the route that the calculator is
using to determine mileage.






OCTOBER 2021

Travel Transaction Report: Creating travel reports from scratch? TravelBank’s
new Travel Transaction Report saves you time by displaying all of your travel
transactions in one place, within Premium Insights.

Credit Card Reconciliation Report: Reconcile your synced cards in a more
efficient way. The Credit Card Reconciliation Report enables TravelBank users to
match all synced card transactions with their respective expenses, including
travel bookings, in Premium Insights.






SEPTEMBER 2021

Multi-Stop Mileage: Multi-stop mileage enables users to add up to 10
intermediate stops to a mileage expense in addition to their Start and
Destination addresses. This feature eliminates the need for travelers to create
individual mileage expenses for each leg of a trip.

Reminder Emails – Travel and Expense Approvals: Additional reminder emails are
now sent to unverified managers to notify the manager to activate their
TravelBank account. This enables the unverified manager to activate and approve
any pending bookings or expenses to employees who have been assigned to them.






AUGUST 2021

Transaction and Expense Pairing on Web: All users can now pair synced
transactions to an existing expense on web for simple reconciliation.

Amex Corporate Card Integration: Connect your Amex corporate card to TravelBank
to view transaction data directly within your Card dashboard.






JULY 2021

Add Additional Approvers with Multi-Level Approval Flows: You decide who
approves what, and when. Add multiple approvers to your expense policies
governed by the expense category and expense amount.

 


 

TRAMS Enhancements: Accounting teams can now see email IDs in TRAMS for all
hotel and cab bookings.






JUNE 2021

Add Multiple Receipt Images On Android App: You now have the ability to share
multiple photos of your receipts to the TravelBank app, within your Android
photo application. Simply select the photos you’d like share, tap on the
TravelBank app icon, and photos of your receipts will appear within
the TravelBank app.

Set External Account ID on Expense Categories: Integration with your ERP system
just got easier. Expenses imported into your ERP will now be automatically set
to the correct expense category.

Sync Categories in Quickbooks Online : Automatically map your expense categories
from QBO to TravelBank. Any changes made in QBO will be reflected in the
TravelBank app.

Expense Enhancements On Android App: We’ve added sort and search functionalities
for your expense lists.






MAY 2021

Add Multiple Receipt Images On iOS App: You now have the ability to share
multiple photos of your receipts to the TravelBank app, within iPhone Photos.
Simply select the photos you’d like share, tap on the TravelBank app icon, and
photos of your receipts will appear within the TravelBank app.

Okta SCIM User Provisioning: Continue managing employees directly within Okta;
TravelBank will sync all of your edits.






APRIL 2021

Add Expense Policy on User Profiles: You can now add and easily edit an
employee’s expense policy within the employee directory, making it simple to
assign and customize an employee’s expense policy allowances.

More Data on Your PDF Reports: Do you require custom fields on your employee
expense report? All custom fields, and mileage addresses, are now viewable on
your expense report PDF files for better visibility.

A Refresh for Report Creation: Expense reports are getting a makeover! Enjoy
creating reports with increased efficiency in our refreshed interface.

My Cards Mobile for Admin: Integrate with the bank of your choice so spend and
reconciliation occur in one seamless process, giving your team visibility of
every transaction, before it’s even submitted.

My Cards Mobile for Employees: A new My Cards tab makes it easy to manage your
assigned corporate cards and personal cards, and view transactions in one place,
on any mobile device.






MARCH 2021

Round-trip for mileage: Automatically calculate round-trip mileage in app to
save time when tracking your round-trip routes.

Reassurance Information on Flights: TravelBank now displays information on
sanitary practices for every flight, so users can book travel with safety in
mind.








FEBRUARY 2021

ERP Support: Easily transfer your pertinent finance data from TravelBank to any
enterprise resource planning (ERP) system. In addition to our direct
integrations with the most popular general ledger and ERP systems like Netsuite,
Quickbooks, Xero and more, we are now offering technical support for connecting
TravelBank with any ERP. Learn more.

Delegate Users: Our new Delegate Users feature allows admin users the ability to
give executive assistants, travel coordinators, or any other authorized
employees access to specific accounts that the delegates support, without
compromising confidentiality or security.

Traveler Tracker: Based on our data insights, we are encouraged to see signs
that business travel is poised to make a significant recovery this year. Duty of
care and oversight is pivotal to any travel program relaunching safely and
successfully. To support the safety and wellbeing of our customers and their
employees, TravelBank now offers admin users a Travel Tracker dashboard for
maximum oversight within the platform.

 






JANUARY 2021

Itemized Expenses: Employees can now break receipts down into multiple expense
line items with unique categories, for example, hotel bill and taxes.

Updated Expenses View: This expenses details screen has been updated and
optimized for web. Users can also delete or change receipt and adjust sizing. On
the expense list screen, users are able to select and delete multiple expense
items at once.

Expense custom fields by category: Admin users can now set custom fields to
apply to specific expense category only by toggling on Category Specific, then
selecting the applicable categories.

Deactivate Users: When admin upload a CSV of users, they can now check a box to
deactivate excluded users so anyone not listed in the CSV file will be
deactivated. Users will see a warning to accept changes before users are
deactivates, and can access a table within the admin view to see all deactivated
users.






DECEMBER 2020

Mileage Expense Recording Enhancements:

For Admin

 1. Use IRS recommendations or customize mileage rates per policy. New mileage
    policies can be created for any set of users within your organization.

For Employees

 1. Add your origin and destination addresses. TravelBank will automatically
    suggest an address as you type and calculate the distance in miles for you.
 2. Need to add the mileage manually or edit the miles driven? No problem. This
    feature is still available.

Expense Policy Spend Alerts: Admins can now establish an expense policy per
category and alert managers when employees are out of policy during the approval
flow.

Brex Transaction Sync: Connect your company’s Brex cards with TravelBank, and
assign them to employees. After the cards have been assigned to employees,
admins will be able to see the transactions, and view whether or not the
transactions have been assigned to an expense report. Employees will be able to
view card details as well as synced transactions, by clicking on “My Cards” in
the sidebar. All Brex card transactions are automatically set as
“non-reimbursable.”

Gift Your Rewards: Looking for even more ways to use your TravelBank Rewards?
Redeem your rewards for gift cards and have the card sent directly to an email
address of your choosing with a custom message.



 






NOVEMBER 2020

Car Loyalty Points: Attach your rental car loyalty program number to your
reservation at the time of reservation, or save all your loyalty numbers in one
place within your Account to earn points and unlock status tiers.

Slack App: Questions about your upcoming flight? Need help making changes to
your hotel booking? Chat with a TravelBank travel support team member directly
through Slack, at your desk or on the go. Download the app and start chatting.



 






OCTOBER 2020

Premium Insights: Premium Insights is our new user-friendly and fully
customizable dashboard that allows you to monitor all of your spend, leakage,
and trends. It gives every decision maker in your company a one-stop dashboard
for the travel and expense metrics that matter to your business.

My Cards: A new Cards tab on the desktop app makes it easy for your employees to
manage their assigned corporate cards and personal cards, and view their
transactions on one screen.

Expense Search & Transaction Assignment: Our updated interface allows employees
to search and assign individual expenses into unique reports with ease.

Netsuite Enhancements: Now able to support multiple subsidiaries and currencies.

Reimbursement Account Alerts (iOS, Android): Proactive messages surface issues
with your bank account when TravelBank attempts to process reimbursements so you
can get paid faster.

 
 






SEPTEMBER 2020

Virtual Payments with U.S. Bank: TravelBank partners with U.S. Bank to offer an
integrated virtual card, expense management, and travel solution. The new U.S.
Bank Instant Card integrates directly into the TravelBank travel and expense
management application, making it simple for businesses to provision virtual
corporate cards to control and track spend in real time, and manage business
travel and expense in a single, all-in-one solution, all while earning
market-leading card spend rebates and providing employees with safe and
convenient contactless payment options.

Rewards Mobile App Enhancements: Previously available on desktop, now available
on your mobile TravelBank app! Reward your employees with the addition of new
brands, custom rewards amounts, and a shiny new user interface that makes it
simple to browse and redeem.

 






AUGUST 2020

Corporate Card Management: Issue, manage, and track your cards in one place.
Integrate with the bank of your choice so spend and reconciliation occur in one
seamless process, giving your team better financial control and visibility of
every transaction.

New Rewards Providers: Enjoy even more ways to reward your employees with the
addition of new brands, including DoorDash, Audible, Hulu, charity, and more. No
need to wait until your points hit a certain number – employees can now enter a
custom amount for several of our providers.



Strategic Partnership with World Traveler Inc: In an effort to broaden the
number of SMBs we serve, TravelBank partnered with travel management company
World Travel Inc. Our technology will power their brand new online booking tool
and expense management platform, WorldHub Travel & Expense.



 






JULY 2020

Unused Ticket Reconciliation: If an airline cancels or substantially delays a
flight, you may be eligible for a refund, even on a non-refundable ticket.
TravelBank now offers an unused airline ticket tracking service to help your
company effectively track and reconcile these travel credits. Our system emails
monthly updates with the status of your unused ticket balances for simple
reconciliation of your records.

 






JUNE 2020

Company Settings Redesign: Switch between sections in a breeze with our updated
Company Settings navigation.



Create and Manage Custom Expense Fields: Your team can now create custom fields
for things like project codes, leave those fields as open text or structure it
as a dropdown, and decide whether to make the field required.

 








MAY 2020

Customize Excel Reports: When preparing your reports, easily select date ranges,
filter by department, and choose the data fields you’d like to add.








APRIL 2020

Corporate Airline Discounts: You can now apply your company’s negotiated airline
rates throughout the TravelBank flight booking experience. Travelers see rates
tagged with your company’s name, allowing them to prioritize booking rates that
are uniquely reduced.

International Hotel Rates: View, compare, and book rooms from hotel inventory
around the world with local currency converted to US dollars at the time of
booking.

Work from Home Expenses: Reduce costs and stay organized with our free WFH
expense software trial. WFH expenses improve productivity and keep employees
happy while sheltered in place.

Best Place to Work SF: TravelBank is listed as a best place to work in the Bay
Area for the second year in a row.

 






MARCH 2020

Merchant of Record Removal: Managing company spend? You’ll now see the airline
booked through TravelBank listed on your credit card statement, instead of
“TravelBank”. 

Airline Credit Card Rewards: Travelers receive full airline credit card
rewards including status for flights booked via the TravelBank app.

Traveler Profiles: Now on desktop!  Book your business trips even faster. Save
your known traveler number, add all of their airline and hotel loyalty numbers,
and store preferred payment methods, all in one place.

COVID-19 Travel Tracker: View travel waivers and cancellation policies due to
Coronavirus impact.

 






FEBRUARY 2020

Trip Cards: With this redesign, access even more information about your upcoming
trip with our updated and redesigned booking detail pages. Easily manage
approval requests, view receipts for your bookings, get directions to your
hotel, and request modifications. Preview the new design.

Credit Card Type Listed on Booking Requests: As a manager reviewing a booking
request, see the card type, whether corporate or personal, your employee used to
pay for the booking before you take action.

 






JANUARY 2020

Group Flight Bookings: Book flights for up to 7 travelers at once. All travelers
in the group booking are listed under the same record, making it easy to manage
the booking, check in all travelers at the same time, and save on costs.

Car Filters: When searching for car rentals on the TravelBank web app, filter by
the rental agency or car type to find what you need even faster.

Payment Method Listed on Approvals: For managers, booking approvals now show the
payment method used by the requester.

 






DECEMBER 2019

Car Rentals: Travelers can use the TravelBank app to rent cars for their
business trips from over 40 different car rental companies across 200 countries.

 






NOVEMBER 2019

24 hour Flight Cancellations in App: Secure booking with easier in-app
cancellation for up to 24 hours after booking.

Basic Economy Flights: Basic economy and low-cost carrier flight inventory are
now available.

Filter Hotel Results by Brand: Quickly find your preferred hotel to stay at by
filtering the hotel results by brand.



Total Hotel Budget Display: Hotel Budget now includes all fees and taxes so you
can easily understand your travel budget.

M life Rewards: Earn M life Rewards points for qualifying stays at participating
MGM Resorts.

Hotel Reporting in Local Currency: Hotel booking reports includes the total cost
in the currency charged by the hotel.

 






OCTOBER 2019

New Expense Report Design on Mobile: New design to view expense reports on
mobile devices.

Flexible Approver Set Up for Travel and Expenses: Explicitly assign an approver
for each user for both expense and travel requests.



Updated Employee Directory Page: Easily manage invitations, permissions, and
status of the employees.

 






SEPTEMBER 2019

Marketplace: Launching Marketplace, a one-stop-shop for all your business travel
needs, such as airport lounge passes, ground transportation, and even bleisure
activities, with exclusive deals and offers.



 





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