URL: https://help.surveymonkey.com/articles/en_US/kb/Canceling-an-Account*Inactive
Submission: On March 14 via api from US — Scanned from DE

Summary

This website contacted 2 IPs in 1 countries across 2 domains to perform 5 HTTP transactions. The main IP is 13.226.145.40, located in United States and belongs to AMAZON-02, US. The main domain is help.surveymonkey.com. The Cisco Umbrella rank of the primary domain is 380201.
TLS certificate: Issued by Amazon on April 22nd 2021. Valid for: a year.
This is the only time help.surveymonkey.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 13.226.145.40 16509 (AMAZON-02)
4 18.66.248.67 16509 (AMAZON-02)
5 2
Apex Domain
Subdomains
Transfer
4 smassets.net
cdn.smassets.net — Cisco Umbrella Rank: 14841
109 KB
1 surveymonkey.com
help.surveymonkey.com — Cisco Umbrella Rank: 380201
6 KB
5 2
Domain Requested by
4 cdn.smassets.net help.surveymonkey.com
1 help.surveymonkey.com
5 2

This site contains no links.

Subject Issuer Validity Valid
surveymonkey.com
Amazon
2021-04-22 -
2022-05-21
a year crt.sh

This page contains 1 frames:

Primary Page: https://help.surveymonkey.com/articles/en_US/kb/Canceling-an-Account*Inactive
Frame ID: 2F0AE212D45CC24A4C90045DBF36A8E7
Requests: 5 HTTP requests in this frame

Screenshot

Page Title

Page not found | SurveyMonkey

Page Statistics

5
Requests

100 %
HTTPS

0 %
IPv6

2
Domains

2
Subdomains

2
IPs

1
Countries

115 kB
Transfer

114 kB
Size

2
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

5 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request Canceling-an-Account*Inactive
help.surveymonkey.com/articles/en_US/kb/
4 KB
6 KB
Document
General
Full URL
https://help.surveymonkey.com/articles/en_US/kb/Canceling-an-Account*Inactive
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.226.145.40 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-226-145-40.dus51.r.cloudfront.net
Software
nginx /
Resource Hash
1e05ec316ecfc37cef08491d6e52de709295b53643ffb9a2f2ab3270d099647a
Security Headers
Name Value
Content-Security-Policy default-src https: data: blob: 'unsafe-eval' 'unsafe-inline' https://www.google.com https://www.gstatic.com https://www.recaptcha.net https://api.amplitude.com wss://*.hotjar.com wss://*.qualified.com 'self'; upgrade-insecure-requests; script-src https: 'unsafe-eval' 'unsafe-inline' https://surveymonkey.ada.support 'self'; connect-src https: wss: 'self'; frame-ancestors 'self' https://*.zendesk.com https://*.myshopify.com https://teams.microsoft.com https://*.eloqua.com https://*.surveymonkey.com https://*.sharepoint.com https://*.worldpay.com https://*.cardinalcommerce.com https://*.office.com https://*.office365.com;report-uri https://csp.surveymonkey.com/report?e=true&c=prod&ar=true&a=cmscache
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1;report=https://csp.surveymonkey.com/report?e=false&c=prod&ar=true

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36
Accept-Language
de-DE,de;q=0.9

Response headers

content-type
text/html; charset=utf-8
content-length
4324
date
Mon, 14 Mar 2022 13:35:11 GMT
server
nginx
content-security-policy-report-only
default-src https: data: blob: 'unsafe-eval' 'unsafe-inline' https://www.google.com https://www.gstatic.com https://www.recaptcha.net https://api.amplitude.com wss://*.hotjar.com wss://*.qualified.com 'self'; script-src https: 'unsafe-eval' 'unsafe-inline' https://surveymonkey.ada.support 'self'; connect-src https: wss: 'self'; frame-ancestors 'self' https://*.zendesk.com https://*.myshopify.com https://teams.microsoft.com https://*.eloqua.com https://*.surveymonkey.com https://*.sharepoint.com https://*.worldpay.com https://*.cardinalcommerce.com https://*.office.com https://*.office365.com;report-uri https://csp.surveymonkey.com/report?e=true&c=prod&ar=true&a=cmscache
content-security-policy
default-src https: data: blob: 'unsafe-eval' 'unsafe-inline' https://www.google.com https://www.gstatic.com https://www.recaptcha.net https://api.amplitude.com wss://*.hotjar.com wss://*.qualified.com 'self'; upgrade-insecure-requests; script-src https: 'unsafe-eval' 'unsafe-inline' https://surveymonkey.ada.support 'self'; connect-src https: wss: 'self'; frame-ancestors 'self' https://*.zendesk.com https://*.myshopify.com https://teams.microsoft.com https://*.eloqua.com https://*.surveymonkey.com https://*.sharepoint.com https://*.worldpay.com https://*.cardinalcommerce.com https://*.office.com https://*.office365.com;report-uri https://csp.surveymonkey.com/report?e=true&c=prod&ar=true&a=cmscache
x-xss-protection
1;report=https://csp.surveymonkey.com/report?e=false&c=prod&ar=true
x-content-type-options
nosniff
referrer-policy
strict-origin-when-cross-origin
strict-transport-security
max-age=31536000; includeSubDomains
x-cache
Error from cloudfront
via
1.1 50f438df6dbb947f3e4702890bc9cc06.cloudfront.net (CloudFront)
x-amz-cf-pop
DUS51-C1
x-amz-cf-id
l8RAE0qn8Up67vjsOBaMQkEKJfziKGMRgQ9lQin1e8uV7asrXZiJwg==
logo-surveymonkey.svg
cdn.smassets.net/assets/cms/cc/app/static/
4 KB
2 KB
Image
General
Full URL
https://cdn.smassets.net/assets/cms/cc/app/static/logo-surveymonkey.svg
Requested by
Host: help.surveymonkey.com
URL: https://help.surveymonkey.com/articles/en_US/kb/Canceling-an-Account*Inactive
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.248.67 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-66-248-67.dus51.r.cloudfront.net
Software
nginx /
Resource Hash
a01dc0eb904c51f7da7a7889a0b2353e6f3917e9285f80a0ac29c8c4eec8de84

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://help.surveymonkey.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date
Sun, 13 Mar 2022 06:53:16 GMT
content-encoding
br
age
110516
x-cache
Hit from cloudfront
pragma
public
access-control-allow-origin
*
last-modified
Thu, 18 Jun 2020 21:02:35 GMT
server
nginx
etag
W/"5eebd66b-113e"
vary
Accept-Encoding,Accept-Encoding
content-type
image/svg+xml
via
1.1 603f36cbe39a66d93949b80e7296dad4.cloudfront.net (CloudFront)
cache-control
max-age=315360000
x-amz-cf-pop
DUS51-P1
x-amz-cf-id
nNuL9LB3NXlX-rELxKYZ9KSo4QC5KlpmhlUOc-h7iXJtPqKjv9GePg==
expires
Thu, 01 Jan 1970 00:00:01 GMT
National2Web-Light.2.woff2
cdn.smassets.net/assets/cms/cc/app/static/fonts/
35 KB
36 KB
Font
General
Full URL
https://cdn.smassets.net/assets/cms/cc/app/static/fonts/National2Web-Light.2.woff2
Requested by
Host: help.surveymonkey.com
URL: https://help.surveymonkey.com/articles/en_US/kb/Canceling-an-Account*Inactive
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.248.67 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-66-248-67.dus51.r.cloudfront.net
Software
nginx /
Resource Hash
8924a5e7cde8b8cfd7fb9b9540e794993ba9dcbbc371ce9ca7c91924ef2d73b1

Request headers

Referer
https://help.surveymonkey.com/
Origin
https://help.surveymonkey.com
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date
Mon, 14 Mar 2022 08:41:43 GMT
via
1.1 5e696cef0c57cc6cd171bf72fe757bf4.cloudfront.net (CloudFront)
age
17609
x-cache
Hit from cloudfront
content-length
35935
pragma
public
last-modified
Thu, 18 Jun 2020 21:02:35 GMT
server
nginx
etag
"5eebd66b-8c5f"
content-type
font/woff2
access-control-allow-origin
*
cache-control
max-age=315360000
x-amz-cf-pop
DUS51-P1
accept-ranges
bytes
x-amz-cf-id
KrJ4Su26UmyEqvU1t3LvaRP8rb-7cOypKs8LoegK6k5p-Po2ltM3RQ==
expires
Thu, 01 Jan 1970 00:00:01 GMT
National2Web-Regular.2.woff2
cdn.smassets.net/assets/cms/cc/app/static/fonts/
34 KB
34 KB
Font
General
Full URL
https://cdn.smassets.net/assets/cms/cc/app/static/fonts/National2Web-Regular.2.woff2
Requested by
Host: help.surveymonkey.com
URL: https://help.surveymonkey.com/articles/en_US/kb/Canceling-an-Account*Inactive
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.248.67 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-66-248-67.dus51.r.cloudfront.net
Software
nginx /
Resource Hash
c7e022d03458278aabb7ce6892ddeef5736041de037d0d64adedc2eb1d82850b

Request headers

Referer
https://help.surveymonkey.com/
Origin
https://help.surveymonkey.com
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date
Wed, 09 Mar 2022 05:27:34 GMT
via
1.1 5e696cef0c57cc6cd171bf72fe757bf4.cloudfront.net (CloudFront)
age
461258
x-cache
Hit from cloudfront
content-length
34775
pragma
public
last-modified
Thu, 18 Jun 2020 21:02:35 GMT
server
nginx
etag
"5eebd66b-87d7"
content-type
font/woff2
access-control-allow-origin
*
cache-control
max-age=315360000
x-amz-cf-pop
DUS51-P1
accept-ranges
bytes
x-amz-cf-id
PBrBOHZn5uwnkWFucadUh-_5BznCQcTjI4zNyKpjd6Xwu_Semsz3dA==
expires
Thu, 01 Jan 1970 00:00:01 GMT
National2Web-Medium.2.woff2
cdn.smassets.net/assets/cms/cc/app/static/fonts/
36 KB
37 KB
Font
General
Full URL
https://cdn.smassets.net/assets/cms/cc/app/static/fonts/National2Web-Medium.2.woff2
Requested by
Host: help.surveymonkey.com
URL: https://help.surveymonkey.com/articles/en_US/kb/Canceling-an-Account*Inactive
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.248.67 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-66-248-67.dus51.r.cloudfront.net
Software
nginx /
Resource Hash
9d1ac6865e4ba78d64acb5316f123a17a0840cbd8439415a8a66440697524e99

Request headers

Referer
https://help.surveymonkey.com/
Origin
https://help.surveymonkey.com
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date
Tue, 08 Mar 2022 08:53:17 GMT
via
1.1 5e696cef0c57cc6cd171bf72fe757bf4.cloudfront.net (CloudFront)
age
535315
x-cache
Hit from cloudfront
content-length
37339
pragma
public
last-modified
Thu, 18 Jun 2020 21:02:35 GMT
server
nginx
etag
"5eebd66b-91db"
content-type
font/woff2
access-control-allow-origin
*
cache-control
max-age=315360000
x-amz-cf-pop
DUS51-P1
accept-ranges
bytes
x-amz-cf-id
mUYWX_-wEaYAiqgdDeAby7K9dBXpjMlfsPVTf4U4Nzy40WlPNpGjYA==
expires
Thu, 01 Jan 1970 00:00:01 GMT

Verdicts & Comments Add Verdict or Comment

3 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

function| structuredClone object| oncontextlost object| oncontextrestored

2 Cookies

Domain/Path Name / Value
.surveymonkey.com/ Name: ep201
Value: "xSYoAqAn9fC+6k+CPkPo7LMYfF4="
.surveymonkey.com/ Name: ep203
Value: "Ik/vySVgOmO3x+KwBmXYLOBHfTg="

1 Console Messages

Source Level URL
Text
network error URL: https://help.surveymonkey.com/articles/en_US/kb/Canceling-an-Account*Inactive
Message:
Failed to load resource: the server responded with a status of 400 ()

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Content-Security-Policy default-src https: data: blob: 'unsafe-eval' 'unsafe-inline' https://www.google.com https://www.gstatic.com https://www.recaptcha.net https://api.amplitude.com wss://*.hotjar.com wss://*.qualified.com 'self'; upgrade-insecure-requests; script-src https: 'unsafe-eval' 'unsafe-inline' https://surveymonkey.ada.support 'self'; connect-src https: wss: 'self'; frame-ancestors 'self' https://*.zendesk.com https://*.myshopify.com https://teams.microsoft.com https://*.eloqua.com https://*.surveymonkey.com https://*.sharepoint.com https://*.worldpay.com https://*.cardinalcommerce.com https://*.office.com https://*.office365.com;report-uri https://csp.surveymonkey.com/report?e=true&c=prod&ar=true&a=cmscache
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1;report=https://csp.surveymonkey.com/report?e=false&c=prod&ar=true