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Menu
 * Industries
   * Law Firms
   * Legal Departments
   * Life Sciences
   * Energy
   * Banking and Insurance
 * Products
   * FileTrail Records Management
   * FileTrail Governance
     * Policy Management
     * Disposition Workflow Management
     * Matter Mobility for Legal Industry
     * Compliance: Analytics & Reporting
 * Clients
 * Partners
 * UK & EMEA
 * Resource Library
 * About Us
   * Leadership
   * Careers
 * News
 * Contact Us
   * Schedule Call
   * UK & EMEA
   * Client Login
   * Help Desk
   * Partner Login

Industry-Leading Information Governance Suite Schedule a Call We stand with the
brave citizens of Ukraine #StandWithUkraine #MountHoverlaUkraine Join us in
supporting FileTrail acquires enterprise technology provider Teravine Learn more


RECORDS MANAGEMENT   |   RETENTION   |   DISPOSITION   |   MATTER MOBILITY

FileTrail® is the industry-leading information governance software suite for
highly-regulated markets throughout North America, the UK, and Europe. Since
2000, FileTrail has served forward-thinking organizations in the legal,
corporate, and government markets by providing a centralized, clear view of all
data within an organization across multiple repositories, including both
physical records and electronic files. 

Designed as a fully integrated, enterprise software, FileTrail provides a modern
data governance solution to help organizations automate compliance with internal
policies, governmental regulations, and outside counsel guidelines (OCG),
create custom policies and taxonomies per industry, and reduce risk through
retention and disposition management to dramatically reduce costs.  

There’s a reason FileTrail has been leading the Information Governance market
for 20+ years, and it all comes down to experience, customer service, and
excellence. Stay on track with FileTrail — we’ll help you get there. Contact us
for a quick discovery call today.


INTELLIGENCE, INSIGHT &
INFORMATION GOVERNANCE


ADDRESSING THE CRITICAL RISK, REGULATORY AND COMPLIANCE FACING YOUR
ORGANIZATION.

As risks associated with poorly managed information continue to grow,
corporations, government entities, and law firms face more scrutiny about their
information governance policies and procedures than ever before.

FileTrail provides visibility across all information repositories within your
organization with ongoing monitoring and reporting to ensure compliance with
legal, regulatory, and client requirements.


Miller Martin

We chose FileTrail to replace LegalKEY because of their user interface and
commitment to development of the product.

We chose FileTrail to replace LegalKEY because of their user interface and
commitment to development of the product.

We chose FileTrail to replace LegalKEY because of their user interface and
commitment to development of the product.

We are looking forward to working with FileTrail on the implementation and
integration with iManage to manage retention, disposition and deletion of both
physical and electronic items.

Jenny Sanders
Director of New Business Intake and Records

FT Governance Quote 1

“FileTrail Governance provides powerful and flexible workflows for our Matter
Mobility and firm-wide retention requirements.

We’re targeting significant process improvements, staff efficiencies, and
overall time savings. FileTrail continues to exceed our expectations delivering
innovative technologies, and a superior implementation experience.”

-- Am Law 50 Law Firm



Akin

FileTrail is a core part of our vision to automate controls on records retention
and monitor compliance with firm policies and client requirements on an ongoing
basis.

We value the FileTrail approach in providing visibility across multiple systems,
as well as the responsiveness and support of its development team.

Christopher Egan
Assistant General Counsel for Information Governance

Husch

We thought it was important that the replacement for ARM/FileSurf lower our
overhead costs, be easier to roll out, and provide more efficient processes for
users. FileTrail has gone beyond our expectations in these areas. Their
partnering approach has worked well according to our RM and our IT project
staff. Their innovative features show a thought leadership we did not find in
records management elsewhere.

Bret Chapman
Chief Administrative Officer

Shook

We chose FileTrail not only because our technical evaluation confirmed that it
was the best technology fit for our records management and information
governance needs, but also because the team’s focus, expertise, professionalism
and overall commitment to client success are true cornerstones of their culture.

Debbie Dixon
Director of Records, Conflicts & New Business Department

Foley

FileTrail’s partnership with NetDocuments as well as its forward-thinking and
holistic approach to retention, which incorporates both firm IG policies and
OCG, made it the clear choice for our firm.

Randy Oppenborn
Chief Information Security Officer

Jackson Lewis

FileTrail stuck in there with the physical records management portion of its
product, and also focused on expanding its IG retention policy management tools
for both physical and electronic records so that law firms can manage policies
across multiple repositories. That, combined with an exceptional reputation for
customer service, is why FileTrail has become a front-runner in records
management and IG software for law firms.

Bradlee W. Davis
Director of Records and Information Governance

Waller

The idea of replacing our firm’s legacy records management platform was
initially daunting... So we took our time to find a solution that would provide
a modern, integrated approach...

Not only does FileTrail meet all our needs, the exceptional service and support
we’ve received throughout the process continue to exceed our expectations.

Records Team Leadership


Hogan

Our firm chose FileTrail for their holistic approach to information management.
Their advanced RM and IG solutions will automate review cycles and move our IG
program forward.

Joanne Smith
Director of Enterprise Applications

FT Governance #2

“The team at FileTrail provide exceptional support from implementation through
every step following. The FileTrail Governance tool has given the firm a better
than 80% gain in efficiency with the retention and transfer processes by
utilizing considerably fewer man hours and searching two data management systems
at once.

From a risk management perspective, we can safely tell our clients and in-house
counsel that all data in firm systems has been accounted for.

In less than one year, using FileTrail Governance, we have been able to delete
over 3 million documents and email messages with the push of a button.”

- Am Law 50 Firm

Loeb

Our records managers were impressed with [the proof-of-concept with] FileTrail.
We quickly discovered that any option could be configured to meet the needs of
respective offices, practice groups and staff.

Heather Morrow
Manager of Special Projects

dwt

With clients asking for increasingly detailed information on how we apply,
review and manage retention policies internally, we initially set out to build
our own tools.

When we learned about FileTrail GPS, we were impressed with the product vision
which aligned with what we were trying to accomplish.

Chuck Barth
Director of Information Governance

miller nash

At every step of this initiative, our experience with FileTrail has exceeded our
expectations. Their consultative approach helped us to identify ways to
integrate our systems that have significantly improved functionality and
efficiency.


Lori Hughes
Lead Operations & Information Security Officer

selendy

With the opportunity to implement a comprehensive records solution from our
firm’s very beginning, we made sure to find the very best possible fit.

Not only does FileTrail provide a modern, integrated approach to RM/DM and an
automated IG solution that will meet the firm’s needs indefinitely, but the
quality of FileTrail’s customer service is unmatched.

Craig Pederson
Records Manager

Osler

After extensive research and product evaluations we chose FileTrail to replace
ARM for our records management system. FileTrail’s deep expertise in the field
of records management and its integration with such key vendors as Iron Mountain
and iManage made it a front runner in our evaluation.

The deciding factor for us was FileTrail’s workflows and interface, which our
professionals found to be highly intuitive and efficient.

Peter Bier
Chief Information Officer

Gowllings

FileTrail GPS, with its web services and web-based architecture, integrated
nicely into our existing Intranet-based practice management platform. This was
important because it minimized the training for lawyers and staff and increases
our adoption rate

Joseph MacDonald
Team Lead, Enterprise Applications

Nelson

FileTrail is all-encompassing, allowing us to manage physical as well as
electronic records thanks to the integration with NetDocuments.

FileTrail is sleek and streamlined. It’s web-based and more user-friendly, more
visual and better organized than LegalKEY.

The integration between FileTrail and NetDocuments has also helped us from a
mobility standpoint… With FileTrail, we now have reporting capabilities we
didn’t have with LegalKEY.

John Churchill
Records Department Manager

Keystone

After reviewing several products, it was clear that FileTrail provided the best
solution for automating document retention FileTrail is user-friendly, flexible
and configurable, and we were impressed with how well it integrates with
NetDocuments. FileTrail will free lawyers from having to worry about when files
need to be disposed, significantly reduce administrative costs, and enable our
IT and information governance teams to work more efficiently and effectively in
supporting the business.

Maurice Tunney
Director of Technology and Innovation






UNRIVALED EXPERIENCE
& EXPERTISE


WE ARE SPECIALISTS IN ENABLING EFFECTIVE INFORMATION GOVERNANCE.

We know how challenging it is for enterprises in heavily regulated industries
such as financial services, energy and life sciences to manage data. Similarly,
legal departments and law firms face particularly complex information governance
challenges, including retention requirements that can vary significantly across
clients and jurisdictions.

Since 2000, FileTrail has been working closely with our customers to design,
develop and support enterprise-class information management solutions that
address the most rigorous requirements.

Find out why 200+ organizations have adopted FileTrail as the centerpiece of
their information governance and records management strategies.




LATEST NEWS

Careers


BUSINESS ANALYST

May 9, 2022

FileTrail is looking for a qualified candidate to join an elite group of
US-based software engineers and quality assurance specialists …

Read More →
Events


JOIN US AT ARMA, HOUSTON, APRIL 26-27, 2022

April 4, 2022

ARMA Houston 2022 Annual Spring Conference – Booth 27

We will be in Houston for The ARMA Spring Conference. 

Please visit us at Booth 27 or join us at the Networking Social event from 5pm
on April 26th 2022.

Read More →
Careers


DATA MIGRATION SPECIALIST- IMPLEMENTATION

March 29, 2022

FileTrail is seeking a qualified Data Migration Specialist to work as part of a
collaborative data migration team.

Read More →
Events


JOIN US AT LEGAL WEEK, NEW YORK, MARCH 8-11, 2022

February 22, 2022

Live or work In the New York City area? Need to get out of the house? We will be
in New York for Legal Week March 8-11, and would love to meet with you to
discuss how we may help your firm with modern Information Governance Management,
including our new Matter Mobility (Client File Transfer) options and exciting
new integration options.

Read More →
Articles


FILETRAIL ARTICLE FEATURED IN BRIEFING FRONTIERS 2022 REPORT

February 9, 2022

We’re pleased to contribute to the annual Briefing Frontiers report to help law
firms in the UK and EMEA navigate the challenges of running a firm in a pandemic
world with a hybrid or fully-remote workforce. The challenges are significant,
and we’re proud to provide guidance and modern solutions for information
governance management (records management, retention, destruction, matter
mobility) for our clients.

Read More →
Articles


WHY “GOOD ENOUGH” ISN’T GOOD ENOUGH FOR MODERN INFORMATION GOVERNANCE MANAGEMENT

February 8, 2022

Sticking with outdated, “good enough” software technology for records management
not only increases your firm’s risk but increases costs exponentially. Without a
comprehensive view of all of your information assets, information governance is
approximate at best. As the saying goes, “You can’t govern what you can’t see.”

Read More →
1 2 3 … 5 Next »


SERVING OUR CUSTOMERS FOR OVER 20 YEARS

Law Firms Life Sciences Energy Banking & Insurance Corporate Government



ABOUT

FileTrail is the leader in information governance for highly regulated markets
throughout North America, the UK and Europe.

As your long-term IG partner, we guide you through every aspect of the
information governance maze beginning with physical records management through
governance management including retention, disposition, and matter mobility. We
also play well with other solutions.  

Stay on track with FileTrail. We’ll help you get there. Contact us today for a
quick discovery call.


RECENT POSTS


BUSINESS ANALYST

May 9, 2022
Read More »


JOIN US AT ARMA, HOUSTON, APRIL 26-27, 2022

April 4, 2022
Read More »


DATA MIGRATION SPECIALIST- IMPLEMENTATION

March 29, 2022
Read More »


JOIN US AT LEGAL WEEK, NEW YORK, MARCH 8-11, 2022

February 22, 2022
Read More »


CONTACT

2505 E 6th Street Suite D
Austin, TX 78702
(512) 956-9242


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