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PEDRO’S VACANCIES: COMPREHENSIVE GUIDE TO OPEN JOBS AND APPLICATION PROCESS

May 31, 2024May 31, 2024| SUBMIT YOUR CV | 0 Comment| 2:01 am

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Categories:
 * JOBS
 * vacancies


OVERVIEW OF PEDRO’S CAREER OPPORTUNITIES

Pedro’s Vacancies, a leading fast-food chain, is renowned for its delicious
offerings and exceptional customer service. As the company expands, there is a
growing demand for talented individuals to join the team. This guide provides a
detailed look at the various job opportunities at Pedro’s, the application
process, and what potential employees can expect.

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TYPES OF JOB OPPORTUNITIES AT PEDRO’S


PERSONAL ASSISTANT (PROCUREMENT DEPARTMENT)



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DUTIES AND RESPONSIBILITIES:

 1.  Provide support to the Group Procurement Manager in managing and executing
     purchasing operations
 2.  Assist with the administration for the procurement of goods and services,
     maintaining accurate procurement records and ensuring that the procurement
     processes adhere to company policies and legal standards
 3.  Perform administrative tasks such as scheduling meetings, taking minutes of
     meetings and managing correspondence related to procurement activities
 4.  Supplier credit applications, manage supplier credit application process
     from start to finish
 5.  Data capturing for reporting
 6.  Flexibility to adapt to changing priorities and manage tasks
 7.  Assist in the preparation and processing of purchase orders and documents
     in accordance with company policies and procedures
 8.  Monitor and track the status of orders, ensuring timely delivery of goods
     and services
 9.  Communicate with suppliers to resolve issues related to pricing, delivery
     and quality of goods and services
 10. Support the procurement team with administrative work when negotiating
     contracts and terms with suppliers
 11. Help in capturing data to evaluate supplier performance and compliance
 12. Assist recording and building a database for the analysis of market trends
     and supplier performance to support strategic procurement decisions
 13. Ensure the procurement database and records are accurate and up to date
 14. Support the implementation of procurement strategies to optimize cost
     savings and efficiency
 15. Ability to maintain confidentiality



REQUIREMENTS: 

 1. Degree in Business or Supply Chain Management (or any related field)
 2. Proven experience as a personal assistant, administrative assistant or in a
    similar role (ideally within procurement or the supply chain environment)
 3. Strong understanding of procurement processes and supply chain management
    principles
 4. Proficient in Microsoft Office and procurement software


DRIVER

DUTIES & RESPONSIBILITIES:

 1.  Responsible for the delivery of goods safely from one destination to
     another, within the required time frame.
 2.  Comply with the times and procedures, regulations, and correct use of
     resources.
 3.  Responsible for the vehicle – safe handling/operating of the vehicle.
 4.  Day-to-day inspection of the vehicle and reporting of all faults and
     serious mechanical problems to the appropriate personnel.
 5.  Completing vehicle inspection sheets and refueling of vehicles.
 6.  Checking the truck list and following the route to the destination.
 7.  Checking the truck and load before going out on the road.
 8.  Ensuring safety regulations are being adhered to whilst driving.
 9.  Ensure adherence to the Road Traffic Act and ensure the safety of other
     road users.
 10. Abide by the regulations as set out in the Occupational Health and Safety
     Act.
 11. Abide by the company policies and the regulations of the road.
 12. Ensuring vehicles are loaded correctly as well as checking documentation
     against the loads.
 13. Ensure the correct quantities and loads are delivered.
 14. Ensure all proof of deliveries gets signed on delivery.
 15. Loading and off-loading of products including pallets.
 16. Return of returned products, empty containers (lugs), and undelivered
     invoices.
 17. Comply with 5S standards to ensure cleanliness, safety, and an orderly
     workplace.
 18. Report to work with all applicable PPE.
 19. Communicate daily activities on the provided system.
 20. Complete the required documents accurately.

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REQUIREMENTS:

 1. Must have 5 years of experience within the industry working as a Driver.
 2. Must have a valid code 14 driver’s license.
 3. A valid PDP is required.
 4. An RSA ID is required.
 5. Must have completed Matric.
 6. Must be comfortable with working day or night shifts.
 7. Must be flexible, punctual, and reliable.
 8. Must have good communication and interpersonal skills.


CUSTOMER CARE ADMINISTRATOR

Duties and Responsibilities:

 1.  Delivering customer service that is best, focusing on continuous
     improvement, speed and proficiency of internal processes as well as
     maintaining accurate information in our internal systems will be key to the
     success of this role
 2.  Respond to all customer complaints and Inquiries, telephonically and on
     social media
 3.  Post all complaints onto customer care group, follow up until resolved
 4.  Update group reports
 5.  Respond to all social media reviews (Facebook, Google & Twitter)
 6.  Call customer and filter complaints before they reach stores daily
 7.  Send emails to stores and customers daily
 8.  Deliver the mechanisms that support all aspects of the customer’s journey
 9.  Focus on obtaining a solution for a query within time constraints
 10. Confidently handle a wide range of queries / exceptions from our customers,
     colleagues, and external industry parties
 11. Ensure all customer communications are of the highest quality
 12. Continually highlight opportunities for improvements to our processes



Requirements:

 1. Qualification in Administration
 2. 1-2 years working experience
 3. Experience in social media will be advantageous
 4. Must be computer literate 
 5. Excellent customer service skills 
 6. Excellent command and use of English, both written and Verbal 
 7. Attention to detail
 8. Able to navigate through various systems at once
 9. Good attendance and performance

Skills

 1. Must be organized with good time management skills
 2. Must be able to work independently as well as in a team
 3. Must have a proactive approach, problem solving and learning new skills
 4. Ability to priorities effectively
 5. Excellent communication skills, Verbal & Written
 6. Strong data entry skills and attention to detail
 7. Reliable and timeous


VIDEOGRAPHER AND EDITOR

DUTIES AND RESPONSIBILITIES:

 1. Content Creation: Conceptualize, plan, shoot, and edit high-quality video
    content for various marketing channels, including social media, websites,
    email campaigns, and events.
 2. Storyboarding: Develop creative concepts and storyboards for video projects,
    ensuring alignment with brand messaging and marketing objectives.
 3. Production Management: Coordinate all aspects of video production, including
    scheduling, location scouting, talent casting, and equipment setup, to
    ensure smooth and efficient shoots.
 4. Filming: Operate cameras, lighting equipment, and audio gear to capture
    professional-quality footage in a variety of settings, including studio and
    on-location shoots.
 5. Editing: Edit raw footage into polished, engaging videos using
    industry-standard software (e.g., Adobe Premiere Pro & After Effects),
    incorporating graphics, music, and sound effects as needed.
 6. Post-Production: Colour correction, audio mixing, and other post-production
    tasks to enhance the quality and impact of the final video products.
 7. Collaboration: Work closely with marketing teammates and other stakeholders
    to understand project requirements, provide creative input, and deliver
    videos that meet or exceed expectations.
 8. Quality Assurance: Ensure that all video content aligns with brand
    guidelines, maintains a consistent visual style, and meets technical
    specifications for distribution across various platforms.
 9. Stay Current: Keep up to date with industry trends and best practices in
    video production and editing to continuously improve the quality and
    effectiveness of our video content.

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REQUIREMENTS:

 1.  Bachelor’s degree in film, media production, communications, or a related
     field (or equivalent work experience).
 2.  Proven experience (X years) in videography and video editing, with a strong
     portfolio showcasing a range of video projects.
 3.  Proficiency with professional video cameras, lighting equipment, and audio
     recording devices.
 4.  Expertise in video editing software such as Adobe Premiere Pro, Adobe After
     Effects  & the rest of the Creative Cloud suit.
 5.  Strong storytelling skills and the ability to translate ideas into
     compelling visual narratives.
 6.  Attention to detail and a commitment to delivering high-quality work on
     time and within budget.
 7.  Creativity and a willingness to push creative boundaries to produce
     innovative and engaging video content.
 8.  Excellent communication and collaboration skills, with the ability to work
     effectively in a team environment and interact with stakeholders at all
     levels.
 9.  Ability to multitask and prioritize projects in a fast-paced,
     deadline-driven environment.
 10. Must have a Portfolio of work to showcase abilities.


GRILLER

PURPOSE:

To ensure that quality products are received, and prepared for customers
according to SOP. 

DUTIES AND RESPONSIBILITIES:

 1. Maintain cleanliness and hygiene standards according to SOP
 2. Maintain food safety standards according to SOP
 3. Prepare menu items according to SOP whilst maintaining speed of service
 4. Provide great customer service

REQUIREMENTS:

 1. Restaurant and Fast-Food Service experience, minimum 1-year related
    experience required
 2. Customer Service
 3. Good Verbal Communication Skills
 4. National Senior Certificate


CASHIER

PURPOSE:

To provide great Customer service by actively, timeously and accurately
processing transactions on POS.

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DUTIES AND RESPONSIBILITIES:

1. Provide Great Customer Service by processing Customer orders according to SOP
2. Maintain speed of service
3. Process payment types accurately according to SOP
4. Educate Customers about current promotions and drive sales
5. Increase ticket averages by upselling or suggestive selling techniques
6. Maintain the Cleanliness and Hygiene of the counter service areas according
to SOP
7. Maintain FOH Stock according to SOP

REQUIREMENTS:

1. National Senior Certificate (preferred)
2. Senior Certificate (required)
3. Well-developed Literacy skills
4. Well-developed Numeracy skills
5. One year’s experience as a retail cashier (QSR environment preferred)


JUNIOR STORE MANAGER

Duties & Responsibilities of a Junior Store Manager:

 * Overseeing overall operation of the restaurant/ take-away
 * Ensuring quality standards of food and PEDROS Standard Operating Procedures
   are maintained
 * Overseeing and managing stock control, purchasing and orders
 * Dealing with customer complaints and maintaining customer service levels of
   the restaurant/ take-away
 * Maximizing profitability and meeting sales and GP% targets, including
   motivating staff to do so
 * Managing staff including discipline and work rosters.
 * Work within a team and drive the restaurant/take-away forward
 * Ensuring compliance with health and safety regulations

Requirements:

 * Restaurant and Fast–Food Service experience. Minimum 2-year related
   experience required
 * GAAP or Micros experience and knowledge
 * Management skills
 * Organizational skills
 * Customer Service and good verbal communication skills
 * Problem-solving skills


WAITER

PURPOSE:

To deliver exceptional customer service

DUTIES AND RESPONSIBILITIES:

1. Able to stand for long periods of time
2. Able to lift, carry and move stock items and equipment
3. Great Customer Service
4. Able to work in a fast-paced environment
5. Good eyesight

REQUIREMENTS:

1. Grade 10 required
2. National Senior Certificate (preferred)
3. Well-developed Literacy skills
4. Well-developed Numeracy skills
5. One year’s experience as a waiter


PREPPER

PURPOSE:

Ensure that food is prepared and plated according the Pedros Standard Operation
Procedure.

DUTIES AND RESPONSIBILITIES:

 1. Able to read the orders correctly.
 2. Maintain speed of service.
 3. Maintain food safety standards according to SOP.
 4. Maintain BOH Hygiene and Cleanliness standards according to SOP
 5. Accuracy of orders they prepare.
 6. Maintain BOH stock according to SOP.

REQUIREMENTS:

 1. Customer Service
 2. Good Verbal Communication Skills
 3. National Senior Certificate (preferred)
 4. Senior Certificate (required)
 5. Well-developed Numeracy skills & Literacy skills
 6. 6 months to one year experience as a kitchen prepper


APPLICATION

To apply for Jobs at Pedros, visit the Official recruitment portal.


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