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support.ignitetech.com Open in urlscan Pro
104.16.51.111  Public Scan

Go To Rescan Add Verdict Report
Submitted URL: http://support.ignitetech.com/
Effective URL: https://support.ignitetech.com/hc/en-us
Submission Tags: @ecarlesi possiblethreat Search All
Submission: On September 09 via api from FR — Scanned from FR
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 7 IPs in 2 countries across 11 domains to perform 67 HTTP transactions. The main IP is 104.16.51.111, located in and belongs to CLOUDFLARENET, US. The main domain is support.ignitetech.com.
TLS certificate: Issued by R3 on September 8th 2023. Valid for: 3 months.
This is the only time support.ignitetech.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
4 11 104.16.51.111 13335 (CLOUDFLAR...)
34 104.18.70.113 13335 (CLOUDFLAR...)
6 185.199.110.153 54113 (FASTLY)
1 52.217.175.33 16509 (AMAZON-02)
4 216.58.212.142 15169 (GOOGLE)
1 142.250.184.200 15169 (GOOGLE)
67 7
11    104.16.51.111 (None, )

ASN13335 (CLOUDFLARENET, US)
support.ignitetech.com
34    104.18.70.113 (None, )

ASN13335 (CLOUDFLARENET, US)
static.zdassets.com
p18.zdassets.com
theme.zdassets.com
6    185.199.110.153 (United States)

ASN54113 (FASTLY, US)
PTR: cdn-185-199-110-153.github.com
trilogy-group.github.io
1    52.217.175.33 (Ashburn, United States)

ASN16509 (AMAZON-02, US)
PTR: s3-1-w.amazonaws.com
trilogy-cs-ai-zd-helper.s3.amazonaws.com
4    216.58.212.142 (United States)

ASN15169 (GOOGLE, US)
PTR: ams15s21-in-f142.1e100.net
www.google-analytics.com
1    142.250.184.200 (United States)

ASN15169 (GOOGLE, US)
PTR: fra24s11-in-f8.1e100.net
www.googletagmanager.com
Apex Domain
Subdomains		 Transfer
34 zdassets.com
static.zdassets.com — Cisco Umbrella Rank: 2286
p18.zdassets.com — Cisco Umbrella Rank: 99298
theme.zdassets.com — Cisco Umbrella Rank: 10939
ekr.zdassets.com Failed
3 MB
11 ignitetech.com
support.ignitetech.com
24 KB
6 github.io
trilogy-group.github.io
7 KB
4 google-analytics.com
www.google-analytics.com — Cisco Umbrella Rank: 49
region1.google-analytics.com Failed
21 KB
1 googletagmanager.com
www.googletagmanager.com — Cisco Umbrella Rank: 62
84 KB
1 amazonaws.com
trilogy-cs-ai-zd-helper.s3.amazonaws.com Failed
2 KB
0 zendesk.com Failed
central-supportdesk.zendesk.com Failed
0 cloudflare.com Failed
cdnjs.cloudflare.com Failed
0 googleapis.com Failed
fonts.googleapis.com Failed
0 sentry-cdn.com Failed
js.sentry-cdn.com Failed
0 bootstrapcdn.com Failed
maxcdn.bootstrapcdn.com Failed
67 11
Domain Requested by
24 theme.zdassets.com support.ignitetech.com
p18.zdassets.com
11 support.ignitetech.com 4 redirects static.zdassets.com
support.ignitetech.com
8 static.zdassets.com support.ignitetech.com
static.zdassets.com
6 trilogy-group.github.io support.ignitetech.com
4 www.google-analytics.com support.ignitetech.com
www.google-analytics.com
2 p18.zdassets.com support.ignitetech.com
1 www.googletagmanager.com www.google-analytics.com
1 trilogy-cs-ai-zd-helper.s3.amazonaws.com support.ignitetech.com
0 region1.google-analytics.com Failed www.googletagmanager.com
0 ekr.zdassets.com Failed static.zdassets.com
0 central-supportdesk.zendesk.com Failed support.ignitetech.com
0 cdnjs.cloudflare.com Failed support.ignitetech.com
0 fonts.googleapis.com Failed support.ignitetech.com
0 js.sentry-cdn.com Failed support.ignitetech.com
0 maxcdn.bootstrapcdn.com Failed support.ignitetech.com
67 15
Subject Issuer Validity Valid
support.engineyard.com
R3		 2023-09-08 -
2023-12-07		 3 months crt.sh
zdassets.com
Cloudflare Inc ECC CA-3		 2022-11-10 -
2023-11-09		 a year crt.sh
*.github.io
DigiCert TLS RSA SHA256 2020 CA1		 2023-02-21 -
2024-03-20		 a year crt.sh
*.s3.amazonaws.com
Amazon RSA 2048 M01		 2023-03-21 -
2023-12-19		 9 months crt.sh
*.google-analytics.com
GTS CA 1C3		 2023-08-14 -
2023-11-06		 3 months crt.sh

This page contains 2 frames:

Primary Page: https://support.ignitetech.com/hc/en-us
Frame ID: 95898ECCE63415918544398BBE3FE991
Requests: 65 HTTP requests in this frame

Frame: https://support.ignitetech.com/cdn-cgi/challenge-platform/h/b/scripts/jsd/8827f912/main.js
Frame ID: 4DFEAA0F6FB20F136F0348E14F24C191
Requests: 2 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page Title

IgniteTech Global Support

Page URL History Show full URLs

  1. http://support.ignitetech.com/ HTTP 301
    https://support.ignitetech.com/ HTTP 302
    https://support.ignitetech.com/hc HTTP 301
    https://support.ignitetech.com/hc/en-us Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]*?bootstrap(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)[^>]*?(?:\.min)?\.css
Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+(?:([\d.]+)/)?(?:css/)?font-awesome(?:\.min)?\.css
  • <link[^>]* href=[^>]*?(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
Overall confidence: 100%
Detected patterns
  • google-analytics\.com/(?:ga|urchin|analytics)\.js
Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com
Overall confidence: 100%
Detected patterns
  • googletagmanager\.com/gtag/js
Overall confidence: 100%
Detected patterns
  • jquery[.-]([\d.]*\d)[^/]*\.js
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

Page Statistics

67
Requests

78 %
HTTPS

0 %
IPv6

11
Domains

15
Subdomains

7
IPs

2
Countries

2804 kB
Transfer

4558 kB
Size

8
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. http://support.ignitetech.com/ HTTP 301
    https://support.ignitetech.com/ HTTP 302
    https://support.ignitetech.com/hc HTTP 301
    https://support.ignitetech.com/hc/en-us Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 53
  • https://support.ignitetech.com/cdn-cgi/challenge-platform/scripts/jsd/main.js HTTP 302
  • https://support.ignitetech.com/cdn-cgi/challenge-platform/h/b/scripts/jsd/8827f912/main.js

67 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request en-us
support.ignitetech.com/hc/
Redirect Chain
  • http://support.ignitetech.com/
  • https://support.ignitetech.com/
  • https://support.ignitetech.com/hc
  • https://support.ignitetech.com/hc/en-us
96 KB
13 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://support.ignitetech.com/hc/en-us
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
104.16.51.111 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
cb642e612d4a6cd49a424b4f6d63f14a759885f3eb39da3127d17cdbe9aa8a9d
Security Headers
Name Value
Strict-Transport-Security max-age=259200;
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36
accept-language
fr-FR,fr;q=0.9

Response headers

cache-control
max-age=0, public
cf-cache-status
MISS
cf-ray
803d90d87e73d580-CDG
content-encoding
br
content-language
en-us
content-type
text/html; charset=utf-8
date
Sat, 09 Sep 2023 07:02:28 GMT
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
protocol
HTTP/1.1 always
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=unGuHtzLherpWUOZoQonfrH9Vhjwdqs4lGA1ZQA35BAD8JGDmJLlmbrV7TV00nzeCLUetKLEjlTLB%2FekengTKXgskWhMdIvu8HxzdTb45IXREcTwmCcl9Yy%2BrXuA3TpyRNKJjKiahBU%3D"}],"group":"cf-nel","max_age":604800}
server
cloudflare
strict-transport-security
max-age=259200;
vary
Accept-Encoding
x-frame-options
SAMEORIGIN
x-request-id
803d90d886f5d580-CDG
x-runtime
0.200859
x-ua-compatible
IE=edge
x-xss-protection
1; mode=block
x-zendesk-origin-server
help-center-unicorn-5454c477c8-mkqrb
x-zendesk-processed-host-header
support.ignitetech.com

Redirect headers

cache-control
max-age=0, public
cf-cache-status
DYNAMIC
cf-ray
803d90d71dcfd580-CDG
content-language
en-us
content-type
text/html; charset=utf-8
date
Sat, 09 Sep 2023 07:02:27 GMT
location
https://support.ignitetech.com/hc/en-us
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
protocol
HTTP/1.1 always
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=lm8uqs0KNYzOJHgBguK0VjlSF4MRj7z7opONAhXLZgRaXn%2BwtW4oNIrH0BocizXYOH%2FYuGw6hG1lWpuPOH8S4Bd9P8eaYmyYtpjsqCUCHhuI6378LDIEwOAXjbK3EyTgWAATMuhZuuA%3D"}],"group":"cf-nel","max_age":604800}
server
cloudflare
strict-transport-security
max-age=259200;
x-frame-options
SAMEORIGIN
x-request-id
803d90d71dcfd580-CDG
x-runtime
0.053678
x-ua-compatible
IE=edge
x-xss-protection
1; mode=block
x-zendesk-origin-server
help-center-unicorn-5454c477c8-89tck
x-zendesk-processed-host-header
support.ignitetech.com
application-5dedcabe00a896eb2c214ed2973f0975.css
static.zdassets.com/hc/assets/ 		51 KB
9 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://static.zdassets.com/hc/assets/application-5dedcabe00a896eb2c214ed2973f0975.css
Requested by
Host: support.ignitetech.com
URL: https://support.ignitetech.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.70.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
0ace26882bd590a050d612c679d4e25e8cb6dc4cfa58c81806050cd45359adde
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

accept-language
fr-FR,fr;q=0.9
Referer
https://support.ignitetech.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

date
Sat, 09 Sep 2023 07:02:28 GMT
x-amz-version-id
2CrwEwl6GoBSbQ_1L_iYZjD_yV6kAoQP
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
strict-transport-security
max-age=0
x-amz-request-id
909MKP4PCMVMDGXP
age
151709
x-amz-server-side-encryption
AES256
x-amz-replication-status
COMPLETED
x-amz-id-2
Yn3R8QBrJJo9IO9SgvirQUpsAQ4tM6gZF6Wzo6RPT7ZOjRI1AKhI7TbdlNRgWG5UNs7iMezCyG4=
last-modified
Thu, 06 Jul 2023 12:51:05 GMT
server
cloudflare
etag
W/"ab4cc5d52d40b0752bf2b47ae2bb94b5"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=A49j2xq1uWbVTZN1NUaRR04YxE%2F0DXdOxG0%2F4q6zd0q63EpZkPFDtCbCSTS4RavQK94xDF7o3msZrDY5im%2BQsA99iuTVed%2F6fOgxZvDnB8LBv7fewzAs%2Fx9tmzlW%2FqrQfExzHNE%3D"}],"group":"cf-nel","max_age":604800}
content-type
text/css
cache-control
public, max-age=604800
cf-ray
803d90db6ce30175-CDG
theming_v1_support-e05586b61178dcde2a13a3d323525a18.css
static.zdassets.com/hc/assets/ 		9 KB
3 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://static.zdassets.com/hc/assets/theming_v1_support-e05586b61178dcde2a13a3d323525a18.css
Requested by
Host: support.ignitetech.com
URL: https://support.ignitetech.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.70.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
836316444e9cede5ce83cfe98734b9c8ab27192a9634a59b82c118a8e6792037
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

accept-language
fr-FR,fr;q=0.9
Referer
https://support.ignitetech.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

date
Sat, 09 Sep 2023 07:02:28 GMT
x-amz-version-id
W7Sc8SftPb2qgWBAfs0VfUAc5abaMB73
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
strict-transport-security
max-age=0
x-amz-request-id
8DEM0DGDPXMTM4KB
age
189262
x-amz-server-side-encryption
AES256
x-amz-replication-status
COMPLETED
x-amz-id-2
ApM2Ai9fELPwv9IaXIzkTKnQyK2A5/9t1bD6ZBgZPw7FIG9jFmq8YvkUx5bMmk3LygDUnwyeA8Q=
last-modified
Mon, 27 Feb 2023 12:55:49 GMT
server
cloudflare
etag
W/"359c3fce9769020f14763e4e3615597d"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=owpjQsn1ZWFlJYw8ERYzy%2BzILyx77Vz15pAoOZf48Akijs1%2Bt4pFX0vM9HNqu1dn0nsYv28eOzhkvPOBXp1H3dKzO%2BPPxDYgW9NEZ3cqkI8PgY39WcxSCi21UMp02So1gdm618Q%3D"}],"group":"cf-nel","max_age":604800}
content-type
text/css
cache-control
public, max-age=604800
cf-ray
803d90db6ce50175-CDG
style.css
p18.zdassets.com/hc/theming_assets/2208048/360000853993/ 		169 KB
30 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://p18.zdassets.com/hc/theming_assets/2208048/360000853993/style.css?digest=13561846896146
Requested by
Host: support.ignitetech.com
URL: https://support.ignitetech.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.70.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
830f69681a1c83bafc62efe7ad789e3dfe7ef106d67ac0945542822c1b82835e
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

accept-language
fr-FR,fr;q=0.9
Referer
https://support.ignitetech.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

date
Sat, 09 Sep 2023 07:02:28 GMT
strict-transport-security
max-age=0
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
age
61770
x-zendesk-origin-server
help-center-unicorn-7597646f4f-t9llv
protocol
HTTP/1.1 always
x-request-id
802da0316b53a92f-FRA
x-ua-compatible
IE=edge
x-runtime
0.020093
server
cloudflare
etag
W/"830f69681a1c83bafc62efe7ad789e3d"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=JMKZvzNCcyhMvpockBvOKri6iLgfITmqGHOO%2BfAlkvGRYTf%2BJaz3Rivo8TomNr3ackPD%2BY6ppSF6EjlrxUCu7Dd9%2FemhhGUCsTzRVZP9xbNNu%2BLTkPNJMaojTvgV38BKk48%3D"}],"group":"cf-nel","max_age":604800}
content-type
text/css; charset=utf-8
cache-control
max-age=604800, public
x-zendesk-processed-host-header
p18.zdassets.com
cf-ray
803d90db5bbd22b4-CDG
jquery-09d07e20ce042ef10e301661ad1f316c.js
static.zdassets.com/hc/assets/ 		90 KB
33 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://static.zdassets.com/hc/assets/jquery-09d07e20ce042ef10e301661ad1f316c.js
Requested by
Host: support.ignitetech.com
URL: https://support.ignitetech.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.70.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
e1fc56c5af917b653be54d619245c4079c1afec0991321f0d358679b1ef529a0
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

accept-language
fr-FR,fr;q=0.9
Referer
https://support.ignitetech.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

date
Sat, 09 Sep 2023 07:02:28 GMT
x-amz-version-id
.NyIW8asDmNnSs5_2E.J9VHca_ltC_K7
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
strict-transport-security
max-age=0
x-amz-request-id
WNM31AGSHVT4BPWB
age
361822
x-amz-server-side-encryption
AES256
x-amz-replication-status
COMPLETED
x-amz-id-2
MklBCcn/8yYAkM00B5Wp0FVQxQvG/CzV6SFb9j4RyUltI4/U2j0t5j2bucN1nPY8ryxM4ddi5aQ=
last-modified
Mon, 06 Mar 2023 15:35:53 GMT
server
cloudflare
etag
W/"06821d0f1e25137c2297502c6ced525d"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=8Q4qacmrd857pmhHRsKIiRD2c0YRE7SgqOBTngNPawPSp8DNs65KnUglfQhmYQ1umKuIM53rjFWCA%2BTp9a9FViexPbWmYLUOU2uolfN8gqBQ2kWljG%2FPicealclOzyir8vGKNGY%3D"}],"group":"cf-nel","max_age":604800}
content-type
application/javascript
cache-control
public, max-age=604800
cf-ray
803d90db6ce70175-CDG
font-awesome.min.css
maxcdn.bootstrapcdn.com/font-awesome/4.6.3/css/ 		0
0
5ab86721d9c34c97b1f6860e648ed5c7.min.js
js.sentry-cdn.com/ 		0
0
agent_only_feature.js
trilogy-group.github.io/cs-ai-help-center/ 		4 KB
1 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://trilogy-group.github.io/cs-ai-help-center/agent_only_feature.js
Requested by
Host: support.ignitetech.com
URL: https://support.ignitetech.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
185.199.110.153 , United States, ASN54113 (FASTLY, US),
Reverse DNS
cdn-185-199-110-153.github.com
Software
GitHub.com /
Resource Hash
a4e4f7a1d61e044ac8b1478a441b646a1c19f6b8e5874bf319406d417da277f5
Security Headers
Name Value
Strict-Transport-Security max-age=31556952

Request headers

accept-language
fr-FR,fr;q=0.9
Referer
https://support.ignitetech.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

x-fastly-request-id
15a645ff35fc0ee1acf83d5931f85a4a3153b3f8
strict-transport-security
max-age=31556952
content-encoding
gzip
via
1.1 varnish
date
Sat, 09 Sep 2023 07:02:28 GMT
age
38
x-cache
HIT
x-cache-hits
1
x-proxy-cache
HIT
content-length
1216
x-served-by
cache-par-lfpg1960067-PAR
last-modified
Thu, 23 Jun 2022 13:10:36 GMT
server
GitHub.com
x-github-request-id
773C:FD47:20E9770:21ABC98:64FAE0A9
x-timer
S1694242949.665959,VS0,VE1
etag
W/"62b4664c-e80"
vary
Accept-Encoding
content-type
application/javascript; charset=utf-8
access-control-allow-origin
*
cache-control
max-age=600
permissions-policy
interest-cohort=()
accept-ranges
bytes
x-origin-cache
HIT
expires
Fri, 08 Sep 2023 08:59:17 GMT
agent_only_feature.css
trilogy-group.github.io/cs-ai-help-center/ 		106 B
274 B 		Stylesheet
General
Check archive.org
Download Go to
Full URL
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90db94d3f8824d2ba46b8947f7c0228d620873512628259d4e142b8b7bc8e574
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Referer
https://support.ignitetech.com/
accept-language
fr-FR,fr;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
date
Sat, 09 Sep 2023 07:02:30 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://support.ignitetech.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
15
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
www.google-analytics.com/ 		35 B
194 B 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.google-analytics.com/collect?v=1&_v=j101&a=268265795&t=pageview&_s=2&dl=https%3A%2F%2Fsupport.ignitetech.com%2Fhc%2Fen-us&dp=%2Fvirtual%2Fanonymous%2Fhome_page&ul=en-us&de=UTF-8&dt=IgniteTech%20Global%20Support&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&_u=IEBAAEABAAAAACAAI~&jid=&gjid=&cid=1959766959.1694242950&tid=UA-135517637-7&_gid=1520039978.1694242950&cd1=anonymous&cd2=pg_virtual_home_page&cd3=https%3A%2F%2Fsupport.ignitetech.com%2Fhc%2Fen-us&cd6=&cd10=0&cd13=1&cm1=0&z=1682200114
Requested by
Host: support.ignitetech.com
URL: https://support.ignitetech.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
216.58.212.142 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
ams15s21-in-f142.1e100.net
Software
Golfe2 /
Resource Hash
8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

accept-language
fr-FR,fr;q=0.9
Referer
https://support.ignitetech.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

pragma
no-cache
date
Fri, 08 Sep 2023 08:30:40 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
age
81110
content-type
image/gif
access-control-allow-origin
*
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
35
expires
Mon, 01 Jan 1990 00:00:00 GMT
js
www.googletagmanager.com/gtag/ 		239 KB
84 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://www.googletagmanager.com/gtag/js?id=G-77ZMTK0VZT&cx=c&_slc=1
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
142.250.184.200 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
fra24s11-in-f8.1e100.net
Software
Google Tag Manager /
Resource Hash
c4aebb48f8b626d09e790bbb8e02d64433af34059a151beb9cb27b5b4c761a40
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
fr-FR,fr;q=0.9
Referer
https://support.ignitetech.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

date
Sat, 09 Sep 2023 07:02:31 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
access-control-allow-headers
Cache-Control
content-length
85675
x-xss-protection
0
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
expires
Sat, 09 Sep 2023 07:02:31 GMT
collect
region1.google-analytics.com/g/ 		0
0
collect
www.google-analytics.com/ 		35 B
96 B 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.google-analytics.com/collect?v=1&_v=j101&a=268265795&t=event&_s=3&dl=https%3A%2F%2Fsupport.ignitetech.com%2Fhc%2Fen-us&ul=en-us&de=UTF-8&dt=IgniteTech%20Global%20Support&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=Home%20Page%20-%20time%20spent&ea=active%20for%205%20seconds&el=&ev=5&_u=KEBAAEABAAAAACAAI~&jid=&gjid=&cid=1959766959.1694242950&tid=UA-135517637-7&_gid=1520039978.1694242950&cd1=anonymous&cd2=ev_time_home_page&cd3=https%3A%2F%2Fsupport.ignitetech.com%2Fhc%2Fen-us&cd6=&cd10=0&cd13=1&cm1=5&z=182724493
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
216.58.212.142 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
ams15s21-in-f142.1e100.net
Software
Golfe2 /
Resource Hash
8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

accept-language
fr-FR,fr;q=0.9
Referer
https://support.ignitetech.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

pragma
no-cache
date
Fri, 08 Sep 2023 08:30:40 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
age
81114
content-type
image/gif
access-control-allow-origin
*
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
35
expires
Mon, 01 Jan 1990 00:00:00 GMT

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain
maxcdn.bootstrapcdn.com
URL
https://maxcdn.bootstrapcdn.com/font-awesome/4.6.3/css/font-awesome.min.css
Domain
js.sentry-cdn.com
URL
https://js.sentry-cdn.com/5ab86721d9c34c97b1f6860e648ed5c7.min.js
Domain
fonts.googleapis.com
URL
https://fonts.googleapis.com/css?family=Glegoo:400,700
Domain
fonts.googleapis.com
URL
https://fonts.googleapis.com/css?family=Roboto:400,300italic,300,400italic,500,500italic,700,700italic
Domain
cdnjs.cloudflare.com
URL
https://cdnjs.cloudflare.com/ajax/libs/fancybox/3.2.5/jquery.fancybox.min.css
Domain
cdnjs.cloudflare.com
URL
https://cdnjs.cloudflare.com/ajax/libs/fancybox/3.2.5/jquery.fancybox.min.js
Domain
trilogy-cs-ai-zd-helper.s3.amazonaws.com
URL
https://trilogy-cs-ai-zd-helper.s3.amazonaws.com/helper.js
Domain
trilogy-cs-ai-zd-helper.s3.amazonaws.com
URL
https://trilogy-cs-ai-zd-helper.s3.amazonaws.com/generic-contact.js
Domain
trilogy-cs-ai-zd-helper.s3.amazonaws.com
URL
https://trilogy-cs-ai-zd-helper.s3.amazonaws.com/add-forethought.css
Domain
trilogy-cs-ai-zd-helper.s3.amazonaws.com
URL
https://trilogy-cs-ai-zd-helper.s3.amazonaws.com/add-forethought.js
Domain
central-supportdesk.zendesk.com
URL
https://central-supportdesk.zendesk.com/auth/v2/host/without_iframe.js
Domain
ekr.zdassets.com
URL
https://ekr.zdassets.com/compose/web_widget/ignite-supportdesk.zendesk.com
Domain
region1.google-analytics.com
URL
https://region1.google-analytics.com/g/collect?v=2&tid=G-77ZMTK0VZT&gtm=45je3960&_p=268265795&ul=en-us&sr=1600x1200&cid=1959766959.1694242950&ir=1&uaa=&uab=&uafvl=&uamb=0&uam=&uap=&uapv=&uaw=0&_eu=EBAI&_s=1&dl=https%3A%2F%2Fsupport.ignitetech.com%2Fhc%2Fen-us&dt=IgniteTech%20Global%20Support&sid=1694242951&sct=1&seg=0&en=page_view&_fv=1&_ss=1&_ee=1

Verdicts & Comments Add Verdict or Comment

77 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| documentPictureInPicture function| $ function| jQuery string| GoogleAnalyticsObject function| ga object| BRANDS undefined| ranOnce object| SPECIAL_ARTICLES_IDS_TRACK function| trackArticlePage function| trackHomePage function| trackCategoryPage function| trackSectionPage function| trackNewRequestPage function| trackRequestPage function| trackSearchResultPage function| setTimeTracking boolean| DEBUG_STORAGE string| TIME_TRACK_ACTOR string| TRACK_ORIGINAL_URL undefined| TRACK_ORIGINAL_URL_PARAMS string| TRACK_PREVIOUS_ORIGINAL_URL undefined| TRACK_PREVIOUS_ORIGINAL_URL_PARAMS function| generateCustomDimesionObject number| SESSION_TIMEOUT function| getStoredObject function| setStoredObject object| TimeMe string| CSAI_AQT_VERSION boolean| DEBUG_TIME_STORAGE number| HOURS_TIMEOUT number| SESSION_TIMESTORAGE_TIMEOUT number| timeTrackInterval number| timeTrackEventCount string| currentUrl function| getUrlParamSearchPage boolean| isArticlePage boolean| isNewRequest boolean| isSearchPage function| getStoredTimeObject function| setStoredTimeObject function| timeTrackFunction function| trackUserSpentTime function| getFormattedTrackerText function| setFormattedTextInField function| hideField object| sev1TicketCreation object| highPriorityTicketCreation function| changeRequestPageLinks function| bindTicketCard function| captureItarCustomer function| addITARtoChatListener string| API_ENDPOINT function| findFtProduct function| loadForethought object| Modernizr function| urlParams object| articleIconList object| jQuery19106631576556809677 object| bootbox object| I18N object| HelpCenter function| moment object| webpackChunkhelp_center object| regeneratorRuntime function| zEmbed function| zE object| I18n object| storedObject object| zEWebpackACJsonp object| __SENTRY__ object| google_tag_data object| gaplugins object| gaGlobal object| gaData object| dataLayer object| google_tag_manager

8 Cookies

Domain/Path Name / Value
.support.ignitetech.com/ Name: __cfruid
Value: 0117ed64fbf4e0dd6736f92cd73a5c876a209cc4-1694242947
support.ignitetech.com/ Name: _help_center_session
Value: c0tkRWZEeFkxRUFxeGY1eXBGb1A4TU5UWlAxTzhCbEJ0V0JhMDJMZEJIcE1sUURQQ3UvMmNRMUM0RjlLWjhNZFNoLzdLa3d4NkN2ZERiZENTUUZlbEdGcEF2cFU5aWlWVHhtNlZUSytBaXBBZTVpeVNLb2Z1NjhVcE8vcTFoSVoxRWVSTWdQTUs3c1N0WDd6czc4aktCaHlRbnRjWldPSjFydkQwaUxZZmRUeFlBeWpRTjBUaUZweUF4cndISlR6LS0wQzFYa0ZXRkxEWWtCVEFIUFNLakJBPT0%3D--102103886cc667e88164bd55ac2e5beca2a8b289
.support.ignitetech.com/ Name: cf_clearance
Value: V8Pf7xS0d8Nzua9iHQPy8O6le.HHkFQIkuvGoIFxK9Y-1694242950-0-1-cb86b9b8.5a49d562.9c87e658-0.2.1694242950
.ignitetech.com/ Name: _ga
Value: GA1.2.1959766959.1694242950
.ignitetech.com/ Name: _gid
Value: GA1.2.1520039978.1694242950
.ignitetech.com/ Name: _gat
Value: 1
support.ignitetech.com/ Name: _zendesk_cookie
Value: BAhJIhl7ImRldmljZV90b2tlbnMiOnt9fQY6BkVU--0bf2100788cb010d0183feca16aaf88ccaf719ca
.ignitetech.com/ Name: _ga_77ZMTK0VZT
Value: GS1.2.1694242951.1.1.1694242951.0.0.0

13 Console Messages

Source Level URL
Text
network error URL: https://trilogy-cs-ai-zd-helper.s3.amazonaws.com/add-forethought.css
Message:
Failed to load resource: net::ERR_CONNECTION_RESET
network error URL: https://trilogy-cs-ai-zd-helper.s3.amazonaws.com/helper.js
Message:
Failed to load resource: net::ERR_CONNECTION_RESET
network error URL: https://trilogy-cs-ai-zd-helper.s3.amazonaws.com/generic-contact.js
Message:
Failed to load resource: net::ERR_CONNECTION_RESET
network error URL: https://trilogy-cs-ai-zd-helper.s3.amazonaws.com/add-forethought.js
Message:
Failed to load resource: net::ERR_CONNECTION_RESET
network error URL: https://fonts.googleapis.com/css?family=Glegoo:400,700
Message:
Failed to load resource: net::ERR_CONNECTION_RESET
network error URL: https://fonts.googleapis.com/css?family=Roboto:400,300italic,300,400italic,500,500italic,700,700italic
Message:
Failed to load resource: net::ERR_CONNECTION_RESET
network error URL: https://js.sentry-cdn.com/5ab86721d9c34c97b1f6860e648ed5c7.min.js
Message:
Failed to load resource: net::ERR_CONNECTION_RESET
network error URL: https://cdnjs.cloudflare.com/ajax/libs/fancybox/3.2.5/jquery.fancybox.min.css
Message:
Failed to load resource: net::ERR_CONNECTION_RESET
network error URL: https://cdnjs.cloudflare.com/ajax/libs/fancybox/3.2.5/jquery.fancybox.min.js
Message:
Failed to load resource: net::ERR_CONNECTION_RESET
network error URL: https://maxcdn.bootstrapcdn.com/font-awesome/4.6.3/css/font-awesome.min.css
Message:
Failed to load resource: net::ERR_CONNECTION_RESET
network error URL: https://central-supportdesk.zendesk.com/auth/v2/host/without_iframe.js
Message:
Failed to load resource: net::ERR_CONNECTION_RESET
network error URL: https://ekr.zdassets.com/compose/web_widget/ignite-supportdesk.zendesk.com
Message:
Failed to load resource: net::ERR_CONNECTION_RESET
network error URL: https://region1.google-analytics.com/g/collect?v=2&tid=G-77ZMTK0VZT&gtm=45je3960&_p=268265795&ul=en-us&sr=1600x1200&cid=1959766959.1694242950&ir=1&uaa=&uab=&uafvl=&uamb=0&uam=&uap=&uapv=&uaw=0&_eu=EBAI&_s=1&dl=https%3A%2F%2Fsupport.ignitetech.com%2Fhc%2Fen-us&dt=IgniteTech%20Global%20Support&sid=1694242951&sct=1&seg=0&en=page_view&_fv=1&_ss=1&_ee=1
Message:
Failed to load resource: net::ERR_CONNECTION_RESET

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=259200;
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

cdnjs.cloudflare.com
central-supportdesk.zendesk.com
ekr.zdassets.com
fonts.googleapis.com
js.sentry-cdn.com
maxcdn.bootstrapcdn.com
p18.zdassets.com
region1.google-analytics.com
static.zdassets.com
support.ignitetech.com
theme.zdassets.com
trilogy-cs-ai-zd-helper.s3.amazonaws.com
trilogy-group.github.io
www.google-analytics.com
www.googletagmanager.com
cdnjs.cloudflare.com
central-supportdesk.zendesk.com
ekr.zdassets.com
fonts.googleapis.com
js.sentry-cdn.com
maxcdn.bootstrapcdn.com
region1.google-analytics.com
trilogy-cs-ai-zd-helper.s3.amazonaws.com
104.16.51.111
104.18.70.113
142.250.184.200
185.199.110.153
216.58.212.142
52.217.175.33
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