lab9support.freshdesk.com Open in urlscan Pro
18.195.84.42 Public Scan

Go To Rescan
Add Verdict Report

Submitted URL:
https://lab9support.freshdesk.com/en/support/custom_surveys/8724f198411b9645f6ea8d5987224d61/very_happy/new
Effective URL:
https://lab9support.freshdesk.com/nl/support/home
Submission: On January 28 via api (January 28th 2024, 5:24:14 pm UTC) from BE — Scanned from DE

Summary HTTP 22 Redirects Behaviour Indicators

Summary

This website contacted 8 IPs in 2 countries across 6 domains to perform 22 HTTP transactions. The main IP is 18.195.84.42, located in Frankfurt am Main, Germany and belongs to AMAZON-02, US. The main domain is lab9support.freshdesk.com.
TLS certificate: Issued by Amazon RSA 2048 M03 on January 14th 2024. Valid for: a year.

This is the only time lab9support.freshdesk.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
3 13	18.195.84.42 18.195.84.42	16509 (AMAZON-02) (AMAZON-02)
1	2a00:1450:400... 2a00:1450:4001:810::200a	15169 (GOOGLE) (GOOGLE)
3	2a00:1450:400... 2a00:1450:4001:813::2003	15169 (GOOGLE) (GOOGLE)
2	52.219.46.107 52.219.46.107	16509 (AMAZON-02) (AMAZON-02)
1	108.138.36.78 108.138.36.78	16509 (AMAZON-02) (AMAZON-02)
2	99.84.88.72 99.84.88.72	16509 (AMAZON-02) (AMAZON-02)
1	18.173.154.74 18.173.154.74	16509 (AMAZON-02) (AMAZON-02)
2	34.238.59.221 34.238.59.221	14618 (AMAZON-AES) (AMAZON-AES)
22	8

13 18.195.84.42 (Frankfurt am Main, Germany) 3 redirects

ASN16509 (AMAZON-02, US)
PTR: ec2-18-195-84-42.eu-central-1.compute.amazonaws.com

lab9support.freshdesk.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:4001:810::200a (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

fonts.googleapis.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a00:1450:4001:813::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

fonts.gstatic.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 52.219.46.107 (Frankfurt am Main, Germany)

ASN16509 (AMAZON-02, US)
PTR: s3.eu-central-1.amazonaws.com

s3.eu-central-1.amazonaws.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 108.138.36.78 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-108-138-36-78.muc50.r.cloudfront.net

static.freshdev.io	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 99.84.88.72 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-99-84-88-72.muc50.r.cloudfront.net

cdn.freshdev.io	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 18.173.154.74 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-173-154-74.muc50.r.cloudfront.net

cdn.heapanalytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 34.238.59.221 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-34-238-59-221.compute-1.amazonaws.com

heapanalytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
13	freshdesk.com 3 redirects lab9support.freshdesk.com	1 MB
3	heapanalytics.com cdn.heapanalytics.com — Cisco Umbrella Rank: 849 heapanalytics.com — Cisco Umbrella Rank: 762	37 KB
3	freshdev.io static.freshdev.io — Cisco Umbrella Rank: 30278 cdn.freshdev.io — Cisco Umbrella Rank: 39377	25 KB
3	gstatic.com fonts.gstatic.com	44 KB
2	amazonaws.com s3.eu-central-1.amazonaws.com	4 KB
1	googleapis.com fonts.googleapis.com — Cisco Umbrella Rank: 28	1 KB
22	6

	Domain	Requested by
13	lab9support.freshdesk.com	3 redirects lab9support.freshdesk.com
3	fonts.gstatic.com	fonts.googleapis.com
2	heapanalytics.com
2	cdn.freshdev.io	static.freshdev.io cdn.freshdev.io
2	s3.eu-central-1.amazonaws.com	lab9support.freshdesk.com
1	cdn.heapanalytics.com	cdn.freshdev.io
1	static.freshdev.io	lab9support.freshdesk.com
1	fonts.googleapis.com	lab9support.freshdesk.com
22	8

This site contains no links.

Subject Issuer	Validity	Valid
*.freshdesk.com Amazon RSA 2048 M03	`2024-01-14` - `2025-02-11`	a year	crt.sh
upload.video.google.com GTS CA 1C3	`2024-01-02` - `2024-03-26`	3 months	crt.sh
*.gstatic.com GTS CA 1C3	`2024-01-02` - `2024-03-26`	3 months	crt.sh
*.s3.eu-central-1.amazonaws.com Amazon RSA 2048 M01	`2023-10-10` - `2024-08-12`	10 months	crt.sh
*.freshdev.io Amazon RSA 2048 M01	`2023-08-14` - `2024-09-11`	a year	crt.sh
cdn.heapanalytics.com Amazon RSA 2048 M01	`2023-06-29` - `2024-07-27`	a year	crt.sh
heapanalytics.com Amazon RSA 2048 M02	`2023-11-09` - `2024-12-08`	a year	crt.sh

This page contains 2 frames:

Primary Page: https://lab9support.freshdesk.com/nl/support/home
Frame ID: 7D4096A8802DC018AAAD74A22143E341
Requests: 18 HTTP requests in this frame

Frame: https://cdn.freshdev.io/assets/heap_receiver.html
Frame ID: 122A7096AA3F43C2F050F461016F4931
Requests: 4 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page Title

Ondersteuning : Lab9

Page URL History Show full URLs

https://lab9support.freshdesk.com/en/support/custom_surveys/8724f198411b9645f6ea8d5987224d61/very_happy/new HTTP 302
https://lab9support.freshdesk.com/ HTTP 302
https://lab9support.freshdesk.com/support/home HTTP 302
https://lab9support.freshdesk.com/nl/support/home Page URL

Detected technologies

Google Font API (Font Scripts) Expand

Overall confidence: 100%
Detected patterns

<link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Heap (Analytics) Expand

Overall confidence: 100%
Detected patterns

heap-\d+\.js

Page Statistics

22
Requests

100 %
HTTPS

25 %
IPv6

6
Domains

8
Subdomains

8
IPs

2
Countries

1479 kB
Transfer

2591 kB
Size

4
Cookies

0 Outgoing links

These are links going to different origins than the main page.

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

https://lab9support.freshdesk.com/en/support/custom_surveys/8724f198411b9645f6ea8d5987224d61/very_happy/new HTTP 302
https://lab9support.freshdesk.com/ HTTP 302
https://lab9support.freshdesk.com/support/home HTTP 302
https://lab9support.freshdesk.com/nl/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

22 HTTP transactions
0 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H2

200

Primary Request home Show response
lab9support.freshdesk.com/nl/support/
Redirect Chain

https://lab9support.freshdesk.com/en/support/custom_surveys/8724f198411b9645f6ea8d5987224d61/very_happy/new
https://lab9support.freshdesk.com/
https://lab9support.freshdesk.com/support/home
https://lab9support.freshdesk.com/nl/support/home

22 KB
7 KB

372ms
371ms

Document
text/html

18.195.84.42
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://lab9support.freshdesk.com/nl/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

18.195.84.42 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),

Reverse DNS

ec2-18-195-84-42.eu-central-1.compute.amazonaws.com

Software

fwe /

Resource Hash

a14107b3d82d1ba0d31ede9b435b97c79ac2fcef8feaa2c6d5ad84c06234b451

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.224 Safari/537.36
accept-language: de-DE,de;q=0.9

Response headers

cache-control: max-age=0, private, must-revalidate
content-encoding: gzip
content-type: text/html; charset=utf-8
date: Sun, 28 Jan 2024 17:24:10 GMT
etag: W/"62481dce3d648ca30b6871a286a7c4ba"
nel: { "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
report-to: { "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.eu-central-1.freshedge.net/nelreports/freshdesk"}]}
server: fwe
status: 200 OK
strict-transport-security: max-age=31536000; includeSubDomains
x-content-type-options: nosniff
x-envoy-upstream-service-time: 362
x-fw-ratelimiting-managed: true
x-ratelimit-limit: 300
x-ratelimit-remaining: 299 198
x-ratelimit-reset: 280124172510
x-ratelimit-total: 200
x-ratelimit-used-currentrequest: 1
x-request-id: 196464b4-8fd5-4205-9de7-04579d1ec5a8
x-trace-id: 00-9f1f1f775049cc071fa3bb69a3371299-2ad08e8dfe855616-00
x-xss-protection: 1; mode=block

Redirect headers

cache-control: no-cache
content-security-policy: default-src 'self'; connect-src 'self' *.freshconnect.io/ *.freshworks.com/ *.freshdesk.com/ *.freshworksapi.com/ *.freshdeskusercontent.com/ *.freshdeskusercontent-euc.com/ *.freshdeskusercontent-in.com/ *.freshdeskusercontent-aus.com/ *.fconstage.io/ analytics.inlinemanual.com/__profile analytics.inlinemanual.com/__ptm backend.getbeamer.com/ heapanalytics.com/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/assets/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2lz1e868xzctj.cloudfront.net/ rum.haystack.es/freshdesk/analytics fonts.googleapis.com/ fonts.gstatic.com/ sentry.io/api/ wss://*.freshworksapi.com/ wss://*.freshdesk.com/ fg8vvsvnieiv3ej16jby.litix.io/ distillery.wistia.com/ pipedream.wistia.com/ freshworks.asknice.ly/ embedwistia-a.akamaihd.net/ embed-fastly.wistia.com/ maps.googleapis.com/ graph.microsoft.com/v1.0/ freshcaller-attachments.s3.amazonaws.com/production/ euc-freshcaller-attachments.s3.eu-central-1.amazonaws.com/production/ au-freshcaller-attachments.s3-ap-southeast-2.amazonaws.com/production/ in-freshcaller-attachments.s3.ap-south-1.amazonaws.com/production/ pubsub.rtschannel.com/ api.fdcollab.com/ wss://pubsub.rtschannel.com/ data: blob: api.appcues.net/ wss://api.appcues.net/ fast.appcues.com/ cdn.jsdelivr.net/npm/@freshworks/crayons-icon@next/dist/ translate.googleapis.com/translate_a/t translate.googleapis.com/element/log fast.wistia.net/ fast.wistia.com/ embed-cloudfront.wistia.com/deliveries/ app.inlinemanual.com/ client-api.auryc.com/ *.surveyserv.com *.freshsurvey.com *.freddybot.com; font-src 'self' *.freshdesk.com/ fonts.gstatic.com/ *.freshsales.io/ fonts.googleapis.com/ cdnjs.cloudflare.com/ajax/libs/font-awesome/4.2.0/fonts/ fast.wistia.net/ fast.wistia.com/ *.freddybot.com cdn.inlinemanual.com/inm/author/ data:; frame-src 'self' https:; img-src 'self' https: data: blob:; media-src 'self' https: blob:; object-src 'none'; script-src 'self' *.freshworksapi.com/ *.freshworks.com/ *.freshsales.io/ *.myfreshworks.com/ *.freshdesk.com/ *.freshchat.com/ *.freshcaller.com/ *.freshconnect.io/ *.freshcloud.io/ *.fconstage.io/ wchat.freshchat.com/js/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ app.getbeamer.com/js/beamer-embed.js analytics.inlinemanual.com/ cdn.inlinemanual.com/embed/ polyfill.io/v3/polyfill.js cdn.heapanalytics.com/ cdnjs.cloudflare.com/ js.chargebee.com/v1/chargebee.js js.braintreegateway.com/v1/braintree.js static.freshdev.io/ fast.wistia.net/ fast.wistia.com/ static.getbeamer.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js js-agent.newrelic.com/ www.googletagmanager.com/gtag/js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.js www.dropbox.com/static/api/2/dropins.js js.live.net/v7.2/OneDrive.js apis.google.com/ asknice.ly bam.nr-data.net/ www.google-analytics.com/analytics.js maps.googleapis.com/ unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.esm.js unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.js s3.amazonaws.com/freshcaller-widget-loader/ in-freshcaller-widget-loader.s3.ap-south-1.amazonaws.com/ s3.eu-central-1.amazonaws.com/euc-freshcaller-widget-loader/ au-freshcaller-widget-loader.s3-ap-southeast-2.amazonaws.com/ www.dropbox.com/static/api/1/dropbox.js fast.appcues.com/ translate.google.com/translate_a/element.js translate.googleapis.com/_/translate_http/_/js/ translate-pa.googleapis.com/v1/supportedLanguages cdn.surveyserv.com/widget.min.js cdn.freshdev.io/assets/marketplace-heap.js cdn.freshcloud.io/assets/marketplace-heap.js cdn.inlinemanual.com/inm/author/ app.inlinemanual.com/ *.surveyserv.com *.freshsurvey.com www.google.com/recaptcha/ www.gstatic.com/recaptcha/ *.freddybot.com 'unsafe-inline' 'unsafe-eval'; style-src 'self' *.freshworks.com *.myfreshworks.com/ *.freshsales.io/ *.freshchat.com/ d3h0owdjgzys62.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ fonts.googleapis.com/ app.getbeamer.com/styles/beamer-embed.css *.freshdesk.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.css fast.appcues.com/ asknice.ly *.surveyserv.com *.freshsurvey.com *.freddybot.com cdn.inlinemanual.com/inm/author/ 'unsafe-inline'; worker-src 'self' blob:
content-type: text/html; charset=utf-8
date: Sun, 28 Jan 2024 17:24:10 GMT
location: https://lab9support.freshdesk.com/nl/support/home
nel: { "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
report-to: { "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.eu-central-1.freshedge.net/nelreports/freshdesk"}]}
server: fwe
status: 302 Found
strict-transport-security: max-age=31536000; includeSubDomains
x-content-type-options: nosniff
x-envoy-upstream-service-time: 34
x-fw-ratelimiting-managed: true
x-ratelimit-limit: 300
x-ratelimit-remaining: 299 199
x-ratelimit-reset: 280124172510
x-ratelimit-total: 200
x-ratelimit-used-currentrequest: 1
x-request-id: b67d1cde-ad7d-46e9-9ccd-c00567043412
x-trace-id: 00-1492581cfec53015c02dd566383efe1a-6082d4d49796ef47-00
x-xss-protection: 1; mode=block

GET
H2 200 theme.css
lab9support.freshdesk.com/assets/cdn/portal/styles/ 1 MB
117 KB 48ms
46ms Stylesheet
text/css 18.195.84.42
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://lab9support.freshdesk.com/assets/cdn/portal/styles/theme.css

Requested by

Host: lab9support.freshdesk.com
URL: https://lab9support.freshdesk.com/nl/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

18.195.84.42 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),

Reverse DNS

ec2-18-195-84-42.eu-central-1.compute.amazonaws.com

Software

fwe /

Resource Hash

953e5072c84e454782a58c962f897e5ff572cb6c7f9a3e8237411cbbfe450c5a

Security Headers

Name	Value
Content-Security-Policy	default-src 'self'; connect-src 'self' .freshconnect.io/ .freshworks.com/ .freshdesk.com/ .freshworksapi.com/ .freshdeskusercontent.com/ .freshdeskusercontent-euc.com/ .freshdeskusercontent-in.com/ .freshdeskusercontent-aus.com/ .fconstage.io/ analytics.inlinemanual.com/__profile analytics.inlinemanual.com/__ptm backend.getbeamer.com/ heapanalytics.com/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/assets/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2lz1e868xzctj.cloudfront.net/ rum.haystack.es/freshdesk/analytics fonts.googleapis.com/ fonts.gstatic.com/ sentry.io/api/ wss://.freshworksapi.com/ wss://.freshdesk.com/ fg8vvsvnieiv3ej16jby.litix.io/ distillery.wistia.com/ pipedream.wistia.com/ freshworks.asknice.ly/ embedwistia-a.akamaihd.net/ embed-fastly.wistia.com/ maps.googleapis.com/ graph.microsoft.com/v1.0/ freshcaller-attachments.s3.amazonaws.com/production/ euc-freshcaller-attachments.s3.eu-central-1.amazonaws.com/production/ au-freshcaller-attachments.s3-ap-southeast-2.amazonaws.com/production/ in-freshcaller-attachments.s3.ap-south-1.amazonaws.com/production/ pubsub.rtschannel.com/ api.fdcollab.com/ wss://pubsub.rtschannel.com/ data: blob: api.appcues.net/ wss://api.appcues.net/ fast.appcues.com/ cdn.jsdelivr.net/npm/@freshworks/crayons-icon@next/dist/ translate.googleapis.com/translate_a/t translate.googleapis.com/element/log fast.wistia.net/ fast.wistia.com/ embed-cloudfront.wistia.com/deliveries/ app.inlinemanual.com/ client-api.auryc.com/ .surveyserv.com .freshsurvey.com .freddybot.com; font-src 'self' .freshdesk.com/ fonts.gstatic.com/ .freshsales.io/ fonts.googleapis.com/ cdnjs.cloudflare.com/ajax/libs/font-awesome/4.2.0/fonts/ fast.wistia.net/ fast.wistia.com/ .freddybot.com cdn.inlinemanual.com/inm/author/ data:; frame-src 'self' https:; img-src 'self' https: data: blob:; media-src 'self' https: blob:; object-src 'none'; script-src 'self' .freshworksapi.com/ .freshworks.com/ .freshsales.io/ .myfreshworks.com/ .freshdesk.com/ .freshchat.com/ .freshcaller.com/ .freshconnect.io/ .freshcloud.io/ .fconstage.io/ wchat.freshchat.com/js/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ app.getbeamer.com/js/beamer-embed.js analytics.inlinemanual.com/ cdn.inlinemanual.com/embed/ polyfill.io/v3/polyfill.js cdn.heapanalytics.com/ cdnjs.cloudflare.com/ js.chargebee.com/v1/chargebee.js js.braintreegateway.com/v1/braintree.js static.freshdev.io/ fast.wistia.net/ fast.wistia.com/ static.getbeamer.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js js-agent.newrelic.com/ www.googletagmanager.com/gtag/js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.js www.dropbox.com/static/api/2/dropins.js js.live.net/v7.2/OneDrive.js apis.google.com/ asknice.ly bam.nr-data.net/ www.google-analytics.com/analytics.js maps.googleapis.com/ unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.esm.js unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.js s3.amazonaws.com/freshcaller-widget-loader/ in-freshcaller-widget-loader.s3.ap-south-1.amazonaws.com/ s3.eu-central-1.amazonaws.com/euc-freshcaller-widget-loader/ au-freshcaller-widget-loader.s3-ap-southeast-2.amazonaws.com/ www.dropbox.com/static/api/1/dropbox.js fast.appcues.com/ translate.google.com/translate_a/element.js translate.googleapis.com/_/translate_http/_/js/ translate-pa.googleapis.com/v1/supportedLanguages cdn.surveyserv.com/widget.min.js cdn.freshdev.io/assets/marketplace-heap.js cdn.freshcloud.io/assets/marketplace-heap.js cdn.inlinemanual.com/inm/author/ app.inlinemanual.com/ .surveyserv.com .freshsurvey.com www.google.com/recaptcha/ www.gstatic.com/recaptcha/ .freddybot.com 'unsafe-inline' 'unsafe-eval'; style-src 'self' .freshworks.com .myfreshworks.com/ .freshsales.io/ .freshchat.com/ d3h0owdjgzys62.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ fonts.googleapis.com/ app.getbeamer.com/styles/beamer-embed.css .freshdesk.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.css fast.appcues.com/ asknice.ly .surveyserv.com .freshsurvey.com .freddybot.com cdn.inlinemanual.com/inm/author/ 'unsafe-inline'; worker-src 'self' blob:
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://lab9support.freshdesk.com/nl/support/home
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.224 Safari/537.36

Response headers

date: Sun, 28 Jan 2024 17:24:10 GMT
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content-type: text/css; charset=utf-8
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GET
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fonts.googleapis.com/ 11 KB
1 KB 41ms
18ms Stylesheet
text/css 2a00:1450:4001:810::200a
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://fonts.googleapis.com/css?family=Source+Sans+Pro:regular,italic,600,700,700italic

Requested by

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Protocol

Security

TLS 1.3, , AES_128_GCM

Server

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Reverse DNS

Software

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Request headers

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.224 Safari/537.36

Response headers

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date: Sun, 28 Jan 2024 17:24:10 GMT
content-encoding: gzip
x-content-type-options: nosniff
cross-origin-resource-policy: cross-origin
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last-modified: Sun, 28 Jan 2024 17:24:10 GMT
server: ESF
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timing-allow-origin: *
link: <https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires: Sun, 28 Jan 2024 17:24:10 GMT

GET
H2 200 vendor.js Show response
lab9support.freshdesk.com/assets/cdn/portal/ 903 KB
908 KB 31ms
31ms Script
application/javascript 18.195.84.42
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://lab9support.freshdesk.com/assets/cdn/portal/vendor.js

Requested by

Host: lab9support.freshdesk.com
URL: https://lab9support.freshdesk.com/nl/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

18.195.84.42 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),

Reverse DNS

ec2-18-195-84-42.eu-central-1.compute.amazonaws.com

Software

fwe /

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Response headers

date: Sun, 28 Jan 2024 17:24:10 GMT
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content-type: application/javascript
x-fw-ratelimiting-managed: false
cache-control: public, must-revalidate

GET
H2 200 head.js Show response
lab9support.freshdesk.com/assets/cdn/portal/scripts/ 22 KB
26 KB 49ms
48ms Script
application/javascript 18.195.84.42
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://lab9support.freshdesk.com/assets/cdn/portal/scripts/head.js

Requested by

Host: lab9support.freshdesk.com
URL: https://lab9support.freshdesk.com/nl/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

18.195.84.42 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),

Reverse DNS

ec2-18-195-84-42.eu-central-1.compute.amazonaws.com

Software

fwe /

Resource Hash

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Security Headers

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Request headers

accept-language: de-DE,de;q=0.9
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Response headers

date: Sun, 28 Jan 2024 17:24:10 GMT
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19 KB 49ms
48ms Image
image/png 18.195.84.42
AMAZON-02

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https://lab9support.freshdesk.com/assets/cdn/portal/images/no-results.png

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Host: lab9support.freshdesk.com
URL: https://lab9support.freshdesk.com/nl/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

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Reverse DNS

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Software

fwe /

Resource Hash

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Request headers

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Response headers

date: Sun, 28 Jan 2024 17:24:10 GMT
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cache-control: public, must-revalidate

GET
H2 200 bottom.js Show response
lab9support.freshdesk.com/assets/cdn/portal/scripts/ 121 KB
125 KB 48ms
47ms Script
application/javascript 18.195.84.42
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://lab9support.freshdesk.com/assets/cdn/portal/scripts/bottom.js

Requested by

Host: lab9support.freshdesk.com
URL: https://lab9support.freshdesk.com/nl/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

18.195.84.42 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),

Reverse DNS

ec2-18-195-84-42.eu-central-1.compute.amazonaws.com

Software

fwe /

Resource Hash

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Request headers

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.224 Safari/537.36

Response headers

date: Sun, 28 Jan 2024 17:24:10 GMT
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content-type: application/javascript
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cache-control: public, must-revalidate

GET
H2 200 nl.js Show response
lab9support.freshdesk.com/assets/cdn/portal/scripts/locales/ 4 KB
7 KB 32ms
31ms Script
application/javascript 18.195.84.42
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://lab9support.freshdesk.com/assets/cdn/portal/scripts/locales/nl.js

Requested by

Host: lab9support.freshdesk.com
URL: https://lab9support.freshdesk.com/nl/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

18.195.84.42 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),

Reverse DNS

ec2-18-195-84-42.eu-central-1.compute.amazonaws.com

Software

fwe /

Resource Hash

96ff27723dbf06b0ec48183e51606a5209ad8704b15f79e0dc4d256a16a0757f

Security Headers

Name	Value
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Request headers

accept-language: de-DE,de;q=0.9
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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.224 Safari/537.36

Response headers

date: Sun, 28 Jan 2024 17:24:10 GMT
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x-fw-ratelimiting-managed: false
cache-control: public, must-revalidate

GET
H2 200 marketplace.js Show response
lab9support.freshdesk.com/assets/cdn/portal/scripts/ 124 KB
128 KB 32ms
32ms Script
application/javascript 18.195.84.42
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://lab9support.freshdesk.com/assets/cdn/portal/scripts/marketplace.js

Requested by

Host: lab9support.freshdesk.com
URL: https://lab9support.freshdesk.com/nl/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

18.195.84.42 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),

Reverse DNS

ec2-18-195-84-42.eu-central-1.compute.amazonaws.com

Software

fwe /

Resource Hash

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Request headers

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.224 Safari/537.36

Response headers

date: Sun, 28 Jan 2024 17:24:10 GMT
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GET
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6 KB 31ms
31ms Script
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AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://lab9support.freshdesk.com/assets/cdn/portal/scripts/integrations.js

Requested by

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Protocol

Security

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date: Sun, 28 Jan 2024 17:24:10 GMT
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14ms Font
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GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://fonts.gstatic.com/s/sourcesanspro/v22/6xK3dSBYKcSV-LCoeQqfX1RYOo3qOK7l.woff2

Requested by

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Security

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Security Headers

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.224 Safari/537.36

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date: Tue, 23 Jan 2024 23:27:07 GMT
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7ms Font
font/woff2 2a00:1450:4001:813::2003
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://fonts.gstatic.com/s/sourcesanspro/v22/6xKydSBYKcSV-LCoeQqfX1RYOo3i54rwlxdu.woff2

Requested by

Host: fonts.googleapis.com
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Protocol

Security

TLS 1.3, , AES_128_GCM

Server

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Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 99.84.88.72 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-99-84-88-72.muc50.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 7d5eff15a51e74b750bf44a918a2ea4f55c83f262037e4e95c33e546c683dd64

Request headers

Referer: https://lab9support.freshdesk.com/
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.224 Safari/537.36
accept-language: de-DE,de;q=0.9

Response headers

age: 50171
cache-control: max-age=86400,public
content-encoding: gzip
content-type: text/html
date: Sun, 28 Jan 2024 06:09:47 GMT
etag: W/"8077760d5f7c5f7d57cc14c0b03b52d4"
last-modified: Tue, 19 Dec 2023 08:29:57 GMT
server: AmazonS3
vary: Accept-Encoding Origin
via: 1.1 fe36c7f30c8ef2853edecc43f320092c.cloudfront.net (CloudFront)
x-amz-cf-id: j-udQSZsM8foyXtTX6nuTQWjhk8dm6kigJOBURlHNaCOuVnI1f9XHQ==
x-amz-cf-pop: MUC50-C1
x-amz-server-side-encryption: AES256
x-cache: Hit from cloudfront

GET
H2 200 heap-1649052351.js Show response
cdn.heapanalytics.com/js/ Frame 122A 114 KB
37 KB 63ms
17ms Script
application/javascript 18.173.154.74
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://cdn.heapanalytics.com/js/heap-1649052351.js

Requested by

Host: cdn.freshdev.io
URL: https://cdn.freshdev.io/assets/heap_receiver.html

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

18.173.154.74 , United States, ASN16509 (AMAZON-02, US),

Reverse DNS

server-18-173-154-74.muc50.r.cloudfront.net

Software

nginx / Express

Resource Hash

6236ba6e81377fb1b9df243e2a41dd5817a12d6c43a32b3d6af531c77803c8cf

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://cdn.freshdev.io/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.224 Safari/537.36

Response headers

date: Sun, 28 Jan 2024 17:22:57 GMT
content-encoding: br
via: 1.1 f4ef6af6f595152791fb5c57054106ea.cloudfront.net (CloudFront)
strict-transport-security: max-age=31536000; includeSubDomains
server: nginx
x-amz-cf-pop: MUC50-P3
age: 74
x-powered-by: Express
etag: W/"1c867-G76+j1nqnia+b6oks/uqipnwNoI"
vary: Accept-Encoding
x-cache: Hit from cloudfront
content-type: application/javascript; charset=utf-8
cache-control: public, max-age=120
alt-svc: h3=":443"; ma=86400
x-amz-cf-id: NaoMfSe9y6W1-9GLnhAIha51nrvdItE4uhW2O3sEtP_IEq9SnVe1lA==

GET
H2 200 add_user_properties_v3
heapanalytics.com/api/ Frame 122A 37 B
260 B 323ms
104ms Image
image/gif 34.238.59.221
AMAZON-AES

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://heapanalytics.com/api/add_user_properties_v3?a=1649052351&u=8470807837398118&v=3377025021412692&s=647699571840212&b=web&tv=4.0&_product=freshdesk&_page=portal_home&_accountDomain=https%3A%2F%2Flab9support.freshdesk.com&st=1706462651270

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

34.238.59.221 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-34-238-59-221.compute-1.amazonaws.com

Software

nginx /

Resource Hash

bb229a48bee31f5d54ca12dc9bd960c63a671f0d4be86a054c1d324a44499d96

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://cdn.freshdev.io/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.224 Safari/537.36

Response headers

pragma: no-cache
date: Sun, 28 Jan 2024 17:24:11 GMT
strict-transport-security: max-age=31536000; includeSubDomains
server: nginx
etag: W/"25-4iFqfptz9csCeTUceM5hwzR1zqc"
content-type: image/gif
cache-control: private, no-cache, no-cache=Set-Cookie, proxy-revalidate
content-length: 37

GET
H2 200 h
heapanalytics.com/ Frame 122A 37 B
261 B 321ms
103ms Image
image/gif 34.238.59.221
AMAZON-AES

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://heapanalytics.com/h?a=1649052351&u=8470807837398118&v=3377025021412692&s=647699571840212&b=web&tv=4.0&z=0&h=%2Fassets%2Fheap_receiver.html&d=cdn.freshdev.io&t=Marketplace%20Heap&r=https%3A%2F%2Flab9support.freshdesk.com%2F&ts=1706462651269&st=1706462651271

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

34.238.59.221 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-34-238-59-221.compute-1.amazonaws.com

Software

nginx /

Resource Hash

bb229a48bee31f5d54ca12dc9bd960c63a671f0d4be86a054c1d324a44499d96

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://cdn.freshdev.io/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.224 Safari/537.36

Response headers

pragma: no-cache
date: Sun, 28 Jan 2024 17:24:11 GMT
strict-transport-security: max-age=31536000; includeSubDomains
server: nginx
etag: W/"25-4iFqfptz9csCeTUceM5hwzR1zqc"
content-type: image/gif
cache-control: private, no-cache, no-cache=Set-Cookie, proxy-revalidate
content-length: 37

Verdicts & Comments Add Verdict or Comment

17 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

4 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Domain/Path	Expires	Name / Value
lab9support.freshdesk.com/	1969-12-31 23:59:59	Name: _x_w Value: 3
lab9support.freshdesk.com/	1969-12-31 23:59:59	Name: _helpkit_session Value: BAh7CEkiD3Nlc3Npb25faWQGOgZFVEkiJTY4MmJmODUzMjZkY2YwNWMyN2QwZWJlYzk4NWJiYzhlBjsAVEkiCmZsYXNoBjsAVHsHSSIMZGlzY2FyZAY7AFRbAEkiDGZsYXNoZXMGOwBUewZJIgtub3RpY2UGOwBGMEkiEF9jc3JmX3Rva2VuBjsARkkiMVQ4UnlOTllVMWtsYjdZYTZBZm9FMmhQUHRLckxMK3hMd2VFdnVZODhNSU09BjsARg%3D%3D--22048066e6f35abd8e4b9e660e47091ecb7aae91
.freshdev.io/	1970-01-21 03:29:00	Name: _hp2_id.1649052351 Value: %7B%22userId%22%3A%228470807837398118%22%2C%22pageviewId%22%3A%223377025021412692%22%2C%22sessionId%22%3A%22647699571840212%22%2C%22identity%22%3Anull%2C%22trackerVersion%22%3A%224.0%22%7D
.freshdev.io/	1970-01-20 18:01:04	Name: _hp2_ses_props.1649052351 Value: %7B%22r%22%3A%22https%3A%2F%2Flab9support.freshdesk.com%2F%22%2C%22ts%22%3A1706462651269%2C%22d%22%3A%22cdn.freshdev.io%22%2C%22h%22%3A%22%2Fassets%2Fheap_receiver.html%22%7D

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

cdn.freshdev.io
cdn.heapanalytics.com
fonts.googleapis.com
fonts.gstatic.com
heapanalytics.com
lab9support.freshdesk.com
s3.eu-central-1.amazonaws.com
static.freshdev.io
108.138.36.78
18.173.154.74
18.195.84.42
2a00:1450:4001:810::200a
2a00:1450:4001:813::2003
34.238.59.221
52.219.46.107
99.84.88.72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lab9support.freshdesk.com Open in urlscan Pro 18.195.84.42 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page Title

Page URL History Show full URLs

Detected technologies

Page Statistics

22 Requests

100 %HTTPS

25 %IPv6

6 Domains

8 Subdomains

8 IPs

2 Countries

1479 kBTransfer

2591 kBSize

4 Cookies

0 Outgoing links

Page URL History

Redirected requests

22 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 0 data transactions

Request headers

Response headers

Redirect headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Verdicts & Comments Add Verdict or Comment

17 JavaScript Global Variables

4 Cookies

Security Headers

Indicators

lab9support.freshdesk.com Open in urlscan Pro
18.195.84.42 Public Scan

Screenshot
Live screenshot

Full Image

22
Requests

100 %
HTTPS

25 %
IPv6

6
Domains

8
Subdomains

8
IPs

2
Countries

1479 kB
Transfer

2591 kB
Size

4
Cookies

22 HTTP transactions
0 data transactions