notifications.freshcaller.com Open in urlscan Pro
35.207.24.13  Public Scan

Submitted URL: http://notifications.freshcaller.com/
Effective URL: https://notifications.freshcaller.com/en
Submission: On April 10 via api from US — Scanned from DE

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Text Content

 * 


WHAT'S NEW


FRESHCALLER NEWS FEED AND CHANGELOG.


 * All
 * announcement
 * coming soon
 * improvement
 * new
 * Freshcaller feed by Beamer

Announcement
February 12, 2024
 * Facebook
 * Twitter
 * LinkedIn
 * WhatsApp
 * Copy link Copy link
   https://notifications.freshcaller.com/en/aws-rapid-ramp-credit-program


AWS RAPID RAMP CREDIT PROGRAM

Unlock cloud benefits like flexibility, scalability, and reliability with Amazon
Web Services (AWS). Get started today with $300 in credits from the AWS Rapid
Ramp Credit Program. Whether you want to secure your data, enable remote work,
build simple websites, or enhance your customer service, AWS can help you get
started.

The program supports businesses like yours at every stage of their cloud journey
to drive innovation, increase efficiency, and improve their bottom line. Get
your credits today and stay ahead of the technology curve.

Learn more
Thanks for your feedback
Announcement
April 18, 2023
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   https://notifications.freshcaller.com/en/changes-to-freshworks-sub_processor-list


CHANGES TO FRESHWORKS SUB-PROCESSOR LIST

We plan to update our sub-processor list. We will be adding the following
sub-processors to our list.

 * Google LLC (Analytics).
 * Microsoft Corporation (Azure OpenAI ChatGPT).

You can find more details about these changes here. Freshworks performs an
annual review of its sub-processors to ensure their compliance with the
appropriate technical and organizational measures. To know more about these
measures, we encourage you to read our Data Processing Addendum and Privacy
Notice completely.

If you have any questions about this update, please write to
support@freshworks.com.

Thanks for your feedback
New
March 13, 2023
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   https://notifications.freshcaller.com/en/improve-agent-productivity-with-concurrent-call-management


IMPROVE AGENT PRODUCTIVITY WITH CONCURRENT CALL MANAGEMENT

Admins can limit the number of incoming calls an agent can receive at the same
time, such that an agent who is a part of multiple teams receives a limited
number of calls at a time. This will help reduce customer wait times and improve
agent productivity.

It is available for Freshdesk Contact Center customers.

Learn more.

Thanks for your feedback
Announcement
February 14, 2023
 * Facebook
 * Twitter
 * LinkedIn
 * WhatsApp
 * Copy link Copy link
   https://notifications.freshcaller.com/en/release-notes-_-january-2023


RELEASE NOTES - JANUARY 2023

Check out exciting new product updates for January 2023! We've introduced new
features, enhanced existing functionalities, and made a few performance
improvements.



Check it out here>

Thanks for your feedback
Coming Soon
February 09, 2023
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   https://notifications.freshcaller.com/en/important-freshdesk-contact-center-call-rate-changes-are-coming-your-way


IMPORTANT FRESHDESK CONTACT CENTER CALL RATE CHANGES ARE COMING YOUR WAY!

The call rates (both incoming and outgoing) and monthly charges for your
business phone number are getting updated. New pricing will be effective from
February 22, 2023. To view the updated pricing, click here.

Our telephony carrier has updated its call rates and monthly phone number
charges, which is why we are also making these changes. To learn more, click
here.

Thanks for your feedback
Announcement
January 17, 2023
 * Facebook
 * Twitter
 * LinkedIn
 * WhatsApp
 * Copy link Copy link
   https://notifications.freshcaller.com/en/release-notes-dec-2022


RELEASE NOTES DEC 2022

Check out exciting new product updates for December 2022! We've introduced new
features, enhanced existing functionalities, and made a few performance
improvements.


Check it out here!
Thanks for your feedback
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 * announcement
 * coming soon
 * improvement
 * new
 * Freshcaller feed by Beamer

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