notifications.freshcaller.com
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Submitted URL: http://notifications.freshcaller.com/
Effective URL: https://notifications.freshcaller.com/en
Submission: On April 10 via api from US — Scanned from DE
Effective URL: https://notifications.freshcaller.com/en
Submission: On April 10 via api from US — Scanned from DE
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Text Content
* WHAT'S NEW FRESHCALLER NEWS FEED AND CHANGELOG. * All * announcement * coming soon * improvement * new * Freshcaller feed by Beamer Announcement February 12, 2024 * Facebook * Twitter * LinkedIn * WhatsApp * Copy link Copy link https://notifications.freshcaller.com/en/aws-rapid-ramp-credit-program AWS RAPID RAMP CREDIT PROGRAM Unlock cloud benefits like flexibility, scalability, and reliability with Amazon Web Services (AWS). Get started today with $300 in credits from the AWS Rapid Ramp Credit Program. Whether you want to secure your data, enable remote work, build simple websites, or enhance your customer service, AWS can help you get started. The program supports businesses like yours at every stage of their cloud journey to drive innovation, increase efficiency, and improve their bottom line. Get your credits today and stay ahead of the technology curve. Learn more Thanks for your feedback Announcement April 18, 2023 * Facebook * Twitter * LinkedIn * WhatsApp * Copy link Copy link https://notifications.freshcaller.com/en/changes-to-freshworks-sub_processor-list CHANGES TO FRESHWORKS SUB-PROCESSOR LIST We plan to update our sub-processor list. We will be adding the following sub-processors to our list. * Google LLC (Analytics). * Microsoft Corporation (Azure OpenAI ChatGPT). You can find more details about these changes here. Freshworks performs an annual review of its sub-processors to ensure their compliance with the appropriate technical and organizational measures. To know more about these measures, we encourage you to read our Data Processing Addendum and Privacy Notice completely. If you have any questions about this update, please write to support@freshworks.com. Thanks for your feedback New March 13, 2023 * Facebook * Twitter * LinkedIn * WhatsApp * Copy link Copy link https://notifications.freshcaller.com/en/improve-agent-productivity-with-concurrent-call-management IMPROVE AGENT PRODUCTIVITY WITH CONCURRENT CALL MANAGEMENT Admins can limit the number of incoming calls an agent can receive at the same time, such that an agent who is a part of multiple teams receives a limited number of calls at a time. This will help reduce customer wait times and improve agent productivity. It is available for Freshdesk Contact Center customers. Learn more. Thanks for your feedback Announcement February 14, 2023 * Facebook * Twitter * LinkedIn * WhatsApp * Copy link Copy link https://notifications.freshcaller.com/en/release-notes-_-january-2023 RELEASE NOTES - JANUARY 2023 Check out exciting new product updates for January 2023! We've introduced new features, enhanced existing functionalities, and made a few performance improvements. Check it out here> Thanks for your feedback Coming Soon February 09, 2023 * Facebook * Twitter * LinkedIn * WhatsApp * Copy link Copy link https://notifications.freshcaller.com/en/important-freshdesk-contact-center-call-rate-changes-are-coming-your-way IMPORTANT FRESHDESK CONTACT CENTER CALL RATE CHANGES ARE COMING YOUR WAY! The call rates (both incoming and outgoing) and monthly charges for your business phone number are getting updated. New pricing will be effective from February 22, 2023. To view the updated pricing, click here. Our telephony carrier has updated its call rates and monthly phone number charges, which is why we are also making these changes. To learn more, click here. Thanks for your feedback Announcement January 17, 2023 * Facebook * Twitter * LinkedIn * WhatsApp * Copy link Copy link https://notifications.freshcaller.com/en/release-notes-dec-2022 RELEASE NOTES DEC 2022 Check out exciting new product updates for December 2022! We've introduced new features, enhanced existing functionalities, and made a few performance improvements. Check it out here! Thanks for your feedback * All * announcement * coming soon * improvement * new * Freshcaller feed by Beamer We are ⚡by Beamer