URL: https://help.reprintsdesk.com/hc/en-us/requests/new
Submission: On April 02 via api from DE

Summary

This website contacted 12 IPs in 3 countries across 11 domains to perform 43 HTTP transactions. The main IP is 104.16.53.111, located in United States and belongs to CLOUDFLARENET, US. The main domain is help.reprintsdesk.com.
TLS certificate: Issued by R3 on March 3rd 2021. Valid for: 3 months.
This is the only time help.reprintsdesk.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
4 104.16.53.111 13335 (CLOUDFLAR...)
11 104.18.72.113 13335 (CLOUDFLAR...)
2 104.18.70.113 13335 (CLOUDFLAR...)
1 2a00:1450:400... 15169 (GOOGLE)
3 23.111.9.35 33438 (HIGHWINDS2)
2 2001:4de0:ac1... 20446 (HIGHWINDS3)
2 2a04:4e42:1b:... 54113 (FASTLY)
2 2a04:4e42:1b:... 54113 (FASTLY)
12 199.60.103.28 209242 (CLOUDFLAR...)
1 2a00:1450:400... 15169 (GOOGLE)
2 2a00:1450:400... 15169 (GOOGLE)
43 12
Domain Requested by
10 www.researchsolutions.com help.reprintsdesk.com
p20.zdassets.com
8 static.zdassets.com help.reprintsdesk.com
static.zdassets.com
3 fonts.gstatic.com fonts.googleapis.com
3 theme.zdassets.com help.reprintsdesk.com
3 use.fontawesome.com help.reprintsdesk.com
use.fontawesome.com
3 help.reprintsdesk.com help.reprintsdesk.com
2 info.reprintsdesk.com help.reprintsdesk.com
2 cdn.plyr.io help.reprintsdesk.com
2 cdn.jsdelivr.net help.reprintsdesk.com
2 code.jquery.com help.reprintsdesk.com
2 p20.zdassets.com help.reprintsdesk.com
1 reprintsdesk.zendesk.com help.reprintsdesk.com
1 fonts.googleapis.com help.reprintsdesk.com
0 inkebo.com Failed p20.zdassets.com
43 14
Subject Issuer Validity Valid
help.reprintsdesk.com
R3
2021-03-03 -
2021-06-01
3 months crt.sh
ssl911790.cloudflaressl.com
COMODO ECC Domain Validation Secure Server CA 2
2020-10-28 -
2021-05-06
6 months crt.sh
upload.video.google.com
GTS CA 1O1
2021-03-16 -
2021-06-08
3 months crt.sh
*.fontawesome.com
DigiCert TLS RSA SHA256 2020 CA1
2020-11-13 -
2021-12-14
a year crt.sh
jquery.org
Sectigo RSA Domain Validation Secure Server CA
2020-10-06 -
2021-10-16
a year crt.sh
f3.shared.global.fastly.net
GlobalSign CloudSSL CA - SHA256 - G3
2021-03-25 -
2022-03-26
a year crt.sh
cdn.plyr.io
GlobalSign Atlas R3 DV TLS CA 2020
2021-03-22 -
2022-04-23
a year crt.sh
info.reprintsdesk.com
Cloudflare Inc ECC CA-3
2020-07-21 -
2021-07-21
a year crt.sh
www.researchsolutions.com
Cloudflare Inc ECC CA-3
2020-12-24 -
2021-12-23
a year crt.sh
reprintsdesk.zendesk.com
Cloudflare Inc ECC CA-3
2020-07-20 -
2021-07-20
a year crt.sh
*.gstatic.com
GTS CA 1O1
2021-03-16 -
2021-06-08
3 months crt.sh

This page contains 1 frames:

Primary Page: https://help.reprintsdesk.com/hc/en-us/requests/new
Frame ID: 4C33290E72119BFC40C307301DADFB65
Requests: 43 HTTP requests in this frame

Screenshot


Detected technologies

Overall confidence: 50%
Detected patterns
  • meta csrf-param /^authenticity_token$/i

Overall confidence: 50%
Detected patterns
  • meta csrf-param /^authenticity_token$/i

Overall confidence: 100%
Detected patterns
  • headers server /^cloudflare$/i

Overall confidence: 100%
Detected patterns
  • html /<link[^>]* href="https:\/\/use\.fontawesome\.com\/releases\/v([^>]+)\/css\//i

Overall confidence: 100%
Detected patterns
  • html /<link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com/i

Overall confidence: 100%
Detected patterns
  • script /(?:\/([\d.]+))?\/slick(?:\.min)?\.js/i

Overall confidence: 100%
Detected patterns
  • script /jquery[.-]([\d.]*\d)[^/]*\.js/i
  • script /jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?/i
  • script /(?:\/([\d.]+))?\/slick(?:\.min)?\.js/i
  • script /jquery[.-]migrate(?:-([\d.]+))?(?:\.min)?\.js(?:\?ver=([\d.]+))?/i

Overall confidence: 100%
Detected patterns
  • script /jquery[.-]migrate(?:-([\d.]+))?(?:\.min)?\.js(?:\?ver=([\d.]+))?/i

Page Statistics

43
Requests

98 %
HTTPS

55 %
IPv6

11
Domains

14
Subdomains

12
IPs

3
Countries

14565 kB
Transfer

16087 kB
Size

4
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

43 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request new
help.reprintsdesk.com/hc/en-us/requests/
20 KB
7 KB
Document
General
Full URL
https://help.reprintsdesk.com/hc/en-us/requests/new
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
104.16.53.111 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
895467969c7244568b917317b2013e2cd1ffafe20f0fdaa7b3220b14ae056c36
Security Headers
Name Value
Strict-Transport-Security max-age=259200;
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

:method
GET
:authority
help.reprintsdesk.com
:scheme
https
:path
/hc/en-us/requests/new
pragma
no-cache
cache-control
no-cache
upgrade-insecure-requests
1
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
sec-fetch-site
none
sec-fetch-mode
navigate
sec-fetch-user
?1
sec-fetch-dest
document
accept-encoding
gzip, deflate, br
accept-language
en-US
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Fri, 02 Apr 2021 14:34:30 GMT
content-type
text/html; charset=utf-8
set-cookie
__cfduid=d53e941bdfe19c5e6bc15ad1e029e2eed1617374070; expires=Sun, 02-May-21 14:34:30 GMT; path=/; domain=.help.reprintsdesk.com; HttpOnly; SameSite=Lax _help_center_session=RDhGdDZLVHJ4bnEvdXBNYTVaWmNYaWcvanprZVBrT28vNkFIcmpCQUx5RXpaRVU0WFdIaXpxSzRYY3ZwRXRha25OZjluenI1ci9TZmlnODNZT1RuNUsxTGlCeFlLWCs5a2dWNUh3a2xGOUpUWE5tc0tPU0Z1UUs3QkJSZDZmYmpKSW56aHhJcFE1THNDNUw0Vmk5cDhrTXcramJPdmp6Z0RFNGhxWHRiNXcxTUZaSlFmMDBVWGFMbitPWkdjQmhqTDlIV0NDSlU3TzZXZHRZeWduMyt4QT09LS1RbmcyK09pdk56dXp2ODJia294a0l3PT0%3D--a89ee046070bf8ca52f4318583036122a3fed562; path=/; secure; HttpOnly; SameSite=None __cfruid=482d93313b4ed273eb95b671f260c43889e46555-1617374070; path=/; domain=.help.reprintsdesk.com; HttpOnly; Secure; SameSite=None
cf-ray
639ac744fdc4331d-CDG
cache-control
max-age=0, private, must-revalidate
content-language
en-us
strict-transport-security
max-age=259200;
vary
Accept-Encoding
cf-cache-status
BYPASS
cf-request-id
09349adf1b0000331d0b0d8000000001
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
protocol
HTTP/1.0
x-content-type-options
nosniff
x-frame-options
SAMEORIGIN
x-request-id
639ac745472e331d-SEA
x-runtime
0.157195
x-ua-compatible
IE=edge
x-xss-protection
1; mode=block
x-zendesk-origin-server
help-center-unicorn-658d6b4647-sjr8d
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report?s=gQhQUoFEJaZF8wTUYpX0Zxt0UMkDzg3w5Yln8%2F4fGG%2BUgbulmIf4BUjdua0JxlmMb%2FI3r%2B45322cSKOTcdvP01nU1HmrtkHts2EhqqBEZ4U7uyzLMQc%3D"}],"max_age":604800,"group":"cf-nel"}
nel
{"max_age":604800,"report_to":"cf-nel"}
server
cloudflare
content-encoding
br
application-79172500fb4dbec2484043d570946543.css
static.zdassets.com/hc/assets/
54 KB
10 KB
Stylesheet
General
Full URL
https://static.zdassets.com/hc/assets/application-79172500fb4dbec2484043d570946543.css
Requested by
Host: help.reprintsdesk.com
URL: https://help.reprintsdesk.com/hc/en-us/requests/new
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.72.113 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
ecb2b8b7d11fb59c52755ff250d1f81c80bc782857d6e3a3920a2a24228b11aa
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://help.reprintsdesk.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Fri, 02 Apr 2021 14:34:31 GMT
content-encoding
br
cf-cache-status
HIT
age
188248
x-amz-server-side-encryption
AES256
x-amz-replication-status
COMPLETED
strict-transport-security
max-age=0
x-amz-request-id
3C5715E46B0072B6
x-amz-id-2
ygBlAVAHQw9aG5sAF5xZYM22m39vQ1pOXEb1/WDlOrtLoI1odHofuAGkul6apEeYYC2278FXs/k=
last-modified
Wed, 24 Feb 2021 09:52:34 GMT
server
cloudflare
etag
W/"14f116bb4a422639983dd8bf23c0860f"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
text/css
cache-control
public, max-age=604800
x-amz-version-id
JluExZB1L1JsUewWl_CcqSYsR3GH8aev
cf-request-id
09349ae0ef00000897a824c000000001
cf-ray
639ac747e9ae0897-CDG
theming_v1_support-cf937686d5b6669242017892da7bad78.css
static.zdassets.com/hc/assets/
15 KB
7 KB
Stylesheet
General
Full URL
https://static.zdassets.com/hc/assets/theming_v1_support-cf937686d5b6669242017892da7bad78.css
Requested by
Host: help.reprintsdesk.com
URL: https://help.reprintsdesk.com/hc/en-us/requests/new
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.72.113 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
bac9af8373385437ac65efdf64b048573540a28f284bd5f13ecced236a17d62a
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://help.reprintsdesk.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Fri, 02 Apr 2021 14:34:31 GMT
content-encoding
br
cf-cache-status
HIT
age
187915
x-amz-server-side-encryption
AES256
x-amz-replication-status
COMPLETED
strict-transport-security
max-age=0
x-amz-request-id
19B42A2B400D0347
x-amz-id-2
+xrrRE12WFod897uQa2eo/qz24I3VjHCNMDDrwHWeKSP1qJQHxszFM7M5k6PoBVnRJCT48p/zOY=
last-modified
Wed, 24 Feb 2021 09:52:39 GMT
server
cloudflare
etag
W/"04dd236a288fd3671db968d3c326e208"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
text/css
cache-control
public, max-age=604800
x-amz-version-id
CBpzCKhRK46mCRhwjamUDDITO3tccBCP
cf-request-id
09349ae0f000000897ab0ea000000001
cf-ray
639ac747e9b00897-CDG
style.css
p20.zdassets.com/hc/theming_assets/31801/103834/
119 KB
19 KB
Stylesheet
General
Full URL
https://p20.zdassets.com/hc/theming_assets/31801/103834/style.css?digest=4398961082644
Requested by
Host: help.reprintsdesk.com
URL: https://help.reprintsdesk.com/hc/en-us/requests/new
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.70.113 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
96b83d7d4685c4584cdf0fd0d038f5493a97eb603c47c9bf0b0068e6390a85e5
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://help.reprintsdesk.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Fri, 02 Apr 2021 14:34:31 GMT
content-encoding
br
vary
Accept-Encoding
cf-cache-status
REVALIDATED
x-zendesk-origin-server
help-center-unicorn-658d6b4647-ssgm4
protocol
HTTP/1.0
cf-request-id
09349ae1050000cda34438b000000001
x-request-id
638788d3fe991782-SEA
x-ua-compatible
IE=edge
x-runtime
0.016804
x-robots-tag
none, noarchive
server
cloudflare
etag
W/"96b83d7d4685c4584cdf0fd0d038f549"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
strict-transport-security
max-age=0
content-type
text/css; charset=utf-8
cache-control
max-age=604800, public
cf-ray
639ac748086ecda3-CDG
jquery-d5395f0b7ac5027403fc17855c46dbfc.js
static.zdassets.com/hc/assets/
91 KB
31 KB
Script
General
Full URL
https://static.zdassets.com/hc/assets/jquery-d5395f0b7ac5027403fc17855c46dbfc.js
Requested by
Host: help.reprintsdesk.com
URL: https://help.reprintsdesk.com/hc/en-us/requests/new
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.72.113 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
0343f37ebbd97d0f147e4adb5fa3b2362f7f48d79db51cbaa613ebcb4dbc9515
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://help.reprintsdesk.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Fri, 02 Apr 2021 14:34:31 GMT
content-encoding
br
cf-cache-status
HIT
age
202785
x-amz-server-side-encryption
AES256
x-amz-replication-status
COMPLETED
strict-transport-security
max-age=0
x-amz-request-id
7DA77E56525E3B34
x-amz-id-2
sxPmQQCSYWRHEpqSuOcGF2hTmDLfVz8mRhwNr0dBlWqn1XQQudHW3v258MZ5tJRSvj80banwGmY=
last-modified
Tue, 03 Nov 2020 17:05:12 GMT
server
cloudflare
etag
W/"d5395f0b7ac5027403fc17855c46dbfc"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
application/javascript
cache-control
public, max-age=604800
x-amz-version-id
q5xNb36.UQdgK0.eOi9ALPkcBEjiYwuy
cf-request-id
09349ae0f00000089741895000000001
cf-ray
639ac747e9b20897-CDG
css
fonts.googleapis.com/
10 KB
881 B
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Open+Sans:300,400,600,700,800
Requested by
Host: help.reprintsdesk.com
URL: https://help.reprintsdesk.com/hc/en-us/requests/new
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:827::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
586341b2e23993a5c8d45db157b5e2d287121303d207cddf4139a0e06c3b866d
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

Referer
https://help.reprintsdesk.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Fri, 02 Apr 2021 12:49:07 GMT
server
ESF
date
Fri, 02 Apr 2021 14:34:30 GMT
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Fri, 02 Apr 2021 14:34:30 GMT
all.css
use.fontawesome.com/releases/v5.0.8/css/
35 KB
9 KB
Stylesheet
General
Full URL
https://use.fontawesome.com/releases/v5.0.8/css/all.css
Requested by
Host: help.reprintsdesk.com
URL: https://help.reprintsdesk.com/hc/en-us/requests/new
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
23.111.9.35 , United States, ASN33438 (HIGHWINDS2, US),
Reverse DNS
Software
NetDNA-cache/2.2 /
Resource Hash
4080b83d8afc4487b8229308be2f196372bd2123613b46388048f14159f07181

Request headers

Referer
https://help.reprintsdesk.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Fri, 02 Apr 2021 14:34:30 GMT
content-encoding
gzip
last-modified
Thu, 01 Mar 2018 21:36:58 GMT
server
NetDNA-cache/2.2
etag
W/"265a36ec650d63e307e611cdf14d9b89"
vary
Access-Control-Request-Headers, Access-Control-Request-Method, Accept-Encoding
access-control-allow-methods
GET
content-type
text/css
access-control-allow-origin
*
access-control-max-age
3000
cache-control
max-age=31556926
x-cache
HIT
jquery-1.11.0.min.js
code.jquery.com/
94 KB
33 KB
Script
General
Full URL
https://code.jquery.com/jquery-1.11.0.min.js
Requested by
Host: help.reprintsdesk.com
URL: https://help.reprintsdesk.com/hc/en-us/requests/new
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2001:4de0:ac18::1:a:2a , Netherlands, ASN20446 (HIGHWINDS3, US),
Reverse DNS
Software
nginx /
Resource Hash
b294e973896f8f874e90a8eb1a8908ac790980d034c4c4bdf0fc3d37b8abf682

Request headers

Referer
https://help.reprintsdesk.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Fri, 02 Apr 2021 14:34:30 GMT
content-encoding
gzip
last-modified
Fri, 24 Oct 2014 00:16:07 GMT
server
nginx
etag
"54499a47-1787d"
vary
Accept-Encoding
x-hw
1617374070.dop014.fr8.t,1617374070.cds205.fr8.hc,1617374070.cds001.fr8.c
content-type
application/javascript; charset=utf-8
access-control-allow-origin
*
cache-control
max-age=315360000, public
accept-ranges
bytes
content-length
33357
jquery-migrate-1.2.1.min.js
code.jquery.com/
7 KB
3 KB
Script
General
Full URL
https://code.jquery.com/jquery-migrate-1.2.1.min.js
Requested by
Host: help.reprintsdesk.com
URL: https://help.reprintsdesk.com/hc/en-us/requests/new
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2001:4de0:ac18::1:a:2a , Netherlands, ASN20446 (HIGHWINDS3, US),
Reverse DNS
Software
nginx /
Resource Hash
1e67d8dbcca1f6fd94e077c85c2fb40fa1c2756c99238daa8da882144260a68d

Request headers

Referer
https://help.reprintsdesk.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Fri, 02 Apr 2021 14:34:30 GMT
content-encoding
gzip
last-modified
Fri, 24 Oct 2014 00:16:08 GMT
server
nginx
etag
W/"54499a48-1c1f"
vary
Accept-Encoding
x-hw
1617374070.dop014.fr8.t,1617374070.cds205.fr8.hc,1617374070.cds161.fr8.c
content-type
application/javascript; charset=utf-8
access-control-allow-origin
*
cache-control
max-age=315360000, public
accept-ranges
bytes
content-length
3063
slick.css
cdn.jsdelivr.net/jquery.slick/1.6.0/
2 KB
740 B
Stylesheet
General
Full URL
https://cdn.jsdelivr.net/jquery.slick/1.6.0/slick.css
Requested by
Host: help.reprintsdesk.com
URL: https://help.reprintsdesk.com/hc/en-us/requests/new
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2a04:4e42:1b::621 , United States, ASN54113 (FASTLY, US),
Reverse DNS
Software
/
Resource Hash
d917660c3d6f7aad32ebc4b0012c6d0bb84a13e201a012e334bcca4b9f4686c9
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Referer
https://help.reprintsdesk.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
content-encoding
gzip
x-content-type-options
nosniff
age
11578118
x-cache
HIT, HIT
cross-origin-resource-policy
cross-origin
content-length
557
etag
W/"6c1-bp0TNCoRqM/Z5C7iQ+rq4BzaTiU"
x-served-by
cache-fra19168-FRA, cache-hhn4024-HHN
date
Fri, 02 Apr 2021 14:34:30 GMT
vary
Accept-Encoding
content-type
text/css; charset=utf-8
access-control-allow-origin
*
access-control-expose-headers
*
cache-control
public, max-age=31536000, s-maxage=31536000, immutable
accept-ranges
bytes
timing-allow-origin
*
slick.min.js
cdn.jsdelivr.net/jquery.slick/1.6.0/
41 KB
10 KB
Script
General
Full URL
https://cdn.jsdelivr.net/jquery.slick/1.6.0/slick.min.js
Requested by
Host: help.reprintsdesk.com
URL: https://help.reprintsdesk.com/hc/en-us/requests/new
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2a04:4e42:1b::621 , United States, ASN54113 (FASTLY, US),
Reverse DNS
Software
/
Resource Hash
e02af7df9a190d88380e2dcec2050ecaa493ae2d23526dbeec67f6907df3a752
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Referer
https://help.reprintsdesk.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
content-encoding
gzip
x-content-type-options
nosniff
age
4462519
x-cache
HIT, HIT
cross-origin-resource-policy
cross-origin
content-length
10159
etag
W/"a3e1-6fy8xPpwy6CTuB2YKht4UJQUzvc"
x-served-by
cache-fra19142-FRA, cache-hhn4024-HHN
date
Fri, 02 Apr 2021 14:34:30 GMT
vary
Accept-Encoding
content-type
application/javascript; charset=utf-8
access-control-allow-origin
*
access-control-expose-headers
*
cache-control
public, max-age=31536000, s-maxage=31536000, immutable
accept-ranges
bytes
timing-allow-origin
*
plyr.js
cdn.plyr.io/2.0.7/
41 KB
13 KB
Script
General
Full URL
https://cdn.plyr.io/2.0.7/plyr.js
Requested by
Host: help.reprintsdesk.com
URL: https://help.reprintsdesk.com/hc/en-us/requests/new
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2a04:4e42:1b::442 , United States, ASN54113 (FASTLY, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
7c7c6c6e06b133191c53c2d864d6c1061666dd720facf50467eac7a10f6b78e9

Request headers

Referer
https://help.reprintsdesk.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Fri, 02 Apr 2021 14:34:31 GMT
content-encoding
gzip
age
96704
via
1.1 varnish, 1.1 varnish
x-cache
HIT, HIT
content-length
12732
x-amz-id-2
4105YCQGPc5uLal8PhRMqqminwzYLOOOsHdVjf+fMoLi8T49oozqxwatwMP+eBnWvMF2majUmKM=
x-served-by
cache-dca17721-DCA, cache-hhn4042-HHN
last-modified
Sun, 25 Sep 2016 08:08:23 GMT
server
AmazonS3
x-timer
S1617374071.005740,VS0,VE1
etag
"de301ee5dd6a0c936541c376973ab10e"
vary
Accept-Encoding
access-control-allow-methods
GET, POST, OPTIONS
x-amz-request-id
5Z8A60GZ9TDSANMH
access-control-allow-origin
*
access-control-expose-headers
Content-Range, Date, Cache-Control, Content-Type, Accept, Origin, Accept
cache-control
max-age=31536000
accept-ranges
bytes
content-type
application/javascript
x-cache-hits
1, 1
plyr.css
cdn.plyr.io/2.0.7/
14 KB
3 KB
Stylesheet
General
Full URL
https://cdn.plyr.io/2.0.7/plyr.css
Requested by
Host: help.reprintsdesk.com
URL: https://help.reprintsdesk.com/hc/en-us/requests/new
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2a04:4e42:1b::442 , United States, ASN54113 (FASTLY, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
dc0cfa7c77887c21fde5c51dfd96d09f390d3c2643235a77c72a9e6d6193f5df

Request headers

Referer
https://help.reprintsdesk.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Fri, 02 Apr 2021 14:34:31 GMT
content-encoding
gzip
age
3646287
via
1.1 varnish, 1.1 varnish
x-cache
HIT, HIT
content-length
2944
x-amz-id-2
tywaAY1pVOat5/KD1J9mpxmTfmNG+nWNTCKmiapk5RWFkLXmxT2oP8kGyRqteaZNUn2y6LXSc/o=
x-served-by
cache-dca17767-DCA, cache-hhn4042-HHN
last-modified
Sun, 25 Sep 2016 08:08:14 GMT
server
AmazonS3
x-timer
S1617374071.004139,VS0,VE1
etag
"5d13b7d0810b3bd99db32f00bf7c5e3f"
vary
Accept-Encoding
access-control-allow-methods
GET, POST, OPTIONS
x-amz-request-id
71A3DA5BC3DCEA71
access-control-allow-origin
*
access-control-expose-headers
Content-Range, Date, Cache-Control, Content-Type, Accept, Origin, Accept
cache-control
max-age=31536000
accept-ranges
bytes
content-type
text/css
x-cache-hits
1, 1
33f306a886ee4040ce5161b5785bc1a5beb9c390.css
theme.zdassets.com/theme_assets/31801/
14 KB
2 KB
Stylesheet
General
Full URL
https://theme.zdassets.com/theme_assets/31801/33f306a886ee4040ce5161b5785bc1a5beb9c390.css
Requested by
Host: help.reprintsdesk.com
URL: https://help.reprintsdesk.com/hc/en-us/requests/new
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.72.113 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
4771845f890e19210eb32b460217fb0c9c8ceb2fc4d6f06b917db4e227c9066b
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://help.reprintsdesk.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Fri, 02 Apr 2021 14:34:31 GMT
via
1.1 2b0fb614bbb9725d108c7b6cf26875c6.cloudfront.net (CloudFront)
vary
Accept-Encoding,Access-Control-Request-Headers,Access-Control-Request-Method
cf-cache-status
MISS
x-amz-cf-pop
CDG53-C1
x-amz-server-side-encryption
AES256
cf-ray
639ac747ff440893-CDG
x-cache
Miss from cloudfront
x-amz-replication-status
COMPLETED
strict-transport-security
max-age=0
content-encoding
br
cf-request-id
09349ae0fd00000893ce3b5000000001
last-modified
Wed, 10 Oct 2018 17:29:21 GMT
server
cloudflare
etag
W/"f743fb46dc2a61967a8a6e8b0575a218"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
access-control-max-age
86400
access-control-allow-methods
HEAD, GET
x-amz-version-id
EpHUS5MKgs6ltggBzKGTMF51zu2HLTym
access-control-allow-origin
*
cache-control
public, max-age=86400
content-type
text/css
x-amz-cf-id
3hcelHAqh4-s8QzJ2blJ6ijdOgRUr3o-xNr0zZaKDdXSneTdC4ClZw==
65fe1e0d11b3ff1c267b65f6759de8ae11ce520a.css
theme.zdassets.com/theme_assets/31801/
8 KB
2 KB
Stylesheet
General
Full URL
https://theme.zdassets.com/theme_assets/31801/65fe1e0d11b3ff1c267b65f6759de8ae11ce520a.css
Requested by
Host: help.reprintsdesk.com
URL: https://help.reprintsdesk.com/hc/en-us/requests/new
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.72.113 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
0d23a5a3f8a0570f73133a3d52932b854fd84ba97228847ee7e5073162eb5892
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://help.reprintsdesk.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Fri, 02 Apr 2021 14:34:31 GMT
via
1.1 63d897654686e9908c8e03c9efa9c27c.cloudfront.net (CloudFront)
vary
Accept-Encoding,Access-Control-Request-Headers,Access-Control-Request-Method
cf-cache-status
REVALIDATED
x-amz-cf-pop
LHR62-C2
x-amz-server-side-encryption
AES256
cf-ray
639ac747ff470893-CDG
x-cache
Miss from cloudfront
x-amz-replication-status
COMPLETED
strict-transport-security
max-age=0
content-encoding
br
cf-request-id
09349ae0fd00000893b21f4000000001
last-modified
Wed, 10 Oct 2018 17:29:20 GMT
server
cloudflare
etag
W/"2e89d71b8d05db99362f18938e76d080"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
access-control-max-age
86400
access-control-allow-methods
HEAD, GET
x-amz-version-id
txT07L8F.RsEMqmA8YyMBonYMY4_sBtJ
access-control-allow-origin
*
cache-control
public, max-age=86400
content-type
text/css
x-amz-cf-id
7iscK6pO-yhol8d2Y2OksLtpmwr3lUUEQc0jvdbWBIpJ9Ay7Usu_KQ==
lity.min.css
info.reprintsdesk.com/hubfs/Website%20%20Assets/images/landingPage/
3 KB
2 KB
Stylesheet
General
Full URL
https://info.reprintsdesk.com/hubfs/Website%20%20Assets/images/landingPage/lity.min.css
Requested by
Host: help.reprintsdesk.com
URL: https://help.reprintsdesk.com/hc/en-us/requests/new
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
199.60.103.28 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
2493eb8a929538226339898a213765150ade1fda8ed40c5b096e05d483ba1242

Request headers

Referer
https://help.reprintsdesk.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Fri, 02 Apr 2021 14:34:32 GMT
via
1.1 cdb2dba3874dd4d7b53213b8c63a0997.cloudfront.net (CloudFront)
cf-cache-status
HIT
nel
{"report_to":"cf-nel","max_age":604800}
x-amz-meta-cache-tag
F-5684683882,FD-2629664601,P7VB,FLS
age
414034
x-amz-server-side-encryption
AES256
edge-cache-tag
F-5684683882,FD-2629664601,P7VB,FLS
x-cache
Miss from cloudfront
x-hs-cf-lambda
us-east-1.enforceAclForReadsProd 11
content-encoding
br
x-amz-request-id
P0NVH9M0K6386FSK
cf-request-id
09349ae1190000b7e17b9f6000000001
last-modified
Thu, 04 Jun 2020 16:19:38 GMT
server
cloudflare
etag
W/"2e4b78a1e62ae109054a902525de5545"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
report-to
{"max_age":604800,"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report?s=Nec5fMdlHvabTxeewikZ4RR4DnFTmeLj8Z1CiW4nBqbcNJh%2BxwG7NAo9pyinwKbNiDAHSnGQQgngHmCfOmTDix5sWqQ%2F0LUmdKPHXLonGjjCzrp%2B4Q0%3D"}],"group":"cf-nel"}
content-type
text/css
x-amz-id-2
Jhso0UaXWheiH9M3WAOz1405uRisjmS0rZ1lNWAKJhbtPjNvMYjNJpVPN/8rn07iFAGOZ8UOQxI=
cache-control
s-maxage=1814400, max-age=1209600, stale-while-revalidate=900
x-amz-version-id
8roL903NpzC7EumcKbdAwem8qflroQh5
x-amz-cf-pop
FRA50-C1
cf-ray
639ac7482a76b7e1-CDG
x-amz-cf-id
sGA8JJ9BVUy00-4Gs6-5Uj-bAPfuDBCjIY4k_IN8GfLn_ElNR3-yPw==
x-hs-cf-lambda-enforce
us-east-1.enforceAclForReadsProd 11
lity.min.js
info.reprintsdesk.com/hubfs/Website%20%20Assets/images/landingPage/
6 KB
3 KB
Script
General
Full URL
https://info.reprintsdesk.com/hubfs/Website%20%20Assets/images/landingPage/lity.min.js
Requested by
Host: help.reprintsdesk.com
URL: https://help.reprintsdesk.com/hc/en-us/requests/new
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
199.60.103.28 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
6e798ee6bc9fe84100e128df742c382c32168dba325899061f9a978bf8a4dd93

Request headers

Referer
https://help.reprintsdesk.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Fri, 02 Apr 2021 14:34:32 GMT
via
1.1 fb8c0300277bd0137c1693d3d64ab550.cloudfront.net (CloudFront)
cf-cache-status
HIT
nel
{"report_to":"cf-nel","max_age":604800}
x-amz-meta-cache-tag
F-5684890152,FD-2629664601,P7VB,FLS
age
414033
x-amz-server-side-encryption
AES256
edge-cache-tag
F-5684890152,FD-2629664601,P7VB,FLS
x-cache
Miss from cloudfront
x-hs-cf-lambda
us-east-1.enforceAclForReadsProd 11
content-encoding
br
x-amz-request-id
ZFT7S3MPTSCJBR5R
cf-request-id
09349ae1190000b7e1a11ae000000001
last-modified
Thu, 04 Jun 2020 16:19:38 GMT
server
cloudflare
etag
W/"71b05afdde75b934d2e11713f3aaa5a8"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
report-to
{"max_age":604800,"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report?s=bnlGZ8p07CvVAPGYTLFGiE6jcqRAnINrXbGPddYzIYrEVZVDZWF31Ur9I7FnCEX80%2FWeKO8Bn8be%2F4JHl%2F0O5fKF3izpCp8DNIJPQJ5Zu7K8RpgI0PY%3D"}],"group":"cf-nel"}
content-type
application/javascript
x-amz-id-2
/TCdoBZ+YrG2bHCQn4Mz/Iv4fiPvbZdjlCD1kuRU5FQ3dWDRt4ksquF4aclxJmo+p3lkhsM1Cbc=
cache-control
s-maxage=1814400, max-age=1209600, stale-while-revalidate=900
x-amz-version-id
OjJm.4Sxg2PT6Xslyc5Mlk2u3.TN724d
x-amz-cf-pop
FRA50-C1
cf-ray
639ac7482a79b7e1-CDG
x-amz-cf-id
M-7PDJYGoOdWRqbp4OaxpmCxIbyxlEl-Ccj4h6TQm8QyvCRqi01KZg==
x-hs-cf-lambda-enforce
us-east-1.enforceAclForReadsProd 11
script.js
p20.zdassets.com/hc/theming_assets/31801/103834/
8 KB
3 KB
Script
General
Full URL
https://p20.zdassets.com/hc/theming_assets/31801/103834/script.js?digest=4398961082644
Requested by
Host: help.reprintsdesk.com
URL: https://help.reprintsdesk.com/hc/en-us/requests/new
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.70.113 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
1e111742ae1a7e61610e411212102af7bf35d4f9feb5fe65b6f03dd4ef9865c8
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://help.reprintsdesk.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Fri, 02 Apr 2021 14:34:31 GMT
content-encoding
br
vary
Accept-Encoding
cf-cache-status
REVALIDATED
x-zendesk-origin-server
help-center-unicorn-658d6b4647-zvq6d
protocol
HTTP/1.0
cf-request-id
09349ae1050000cda302971000000001
x-request-id
6387ac7dec45cd7b-SEA
x-ua-compatible
IE=edge
x-runtime
0.014233
x-robots-tag
none, noarchive
server
cloudflare
etag
W/"1e111742ae1a7e61610e411212102af7"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
strict-transport-security
max-age=0
content-type
text/javascript; charset=utf-8
cache-control
max-age=604800, public
cf-ray
639ac7480870cda3-CDG
api.js
help.reprintsdesk.com/cdn-cgi/bm/cv/669835187/
35 KB
9 KB
Script
General
Full URL
https://help.reprintsdesk.com/cdn-cgi/bm/cv/669835187/api.js
Requested by
Host: help.reprintsdesk.com
URL: https://help.reprintsdesk.com/hc/en-us/requests/new
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
104.16.53.111 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
0d3118e306c6a26f1d2efcb698984e6922c5e7e155c94a84760e36e5592a3c11
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Referer
https://help.reprintsdesk.com/hc/en-us/requests/new
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Fri, 02 Apr 2021 14:34:32 GMT
content-encoding
gzip
x-content-type-options
nosniff
nel
{"max_age":604800,"report_to":"cf-nel"}
server
cloudflare
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report?s=sk9IaIyGZxpDNZ2bK5oTbrcUNZc4Lkq9u%2BxQ5VTQoxq3I%2F39sTn9ati%2BJCu8sTkf5hNeYGzCr%2FQiLhSmFRs%2FcBIkmStrJCNfsdLRcNePT6ncO51TBp4%3D"}],"max_age":604800,"group":"cf-nel"}
content-type
text/javascript
cache-control
max-age=604800, public
cf-ray
639ac7533a36331d-CDG
cf-request-id
09349ae7ff0000331d01283000000001
9100210be4d11842226f1a3b6d27af1d7dd9adc3.png
theme.zdassets.com/theme_assets/31801/
12 KB
12 KB
Image
General
Full URL
https://theme.zdassets.com/theme_assets/31801/9100210be4d11842226f1a3b6d27af1d7dd9adc3.png
Requested by
Host: help.reprintsdesk.com
URL: https://help.reprintsdesk.com/hc/en-us/requests/new
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.72.113 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
0a8e4421027f2ca6deda5f5eef3e8a1b4c08a6d9d7c48c779e8d50d0fb1d9b2e
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://help.reprintsdesk.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Fri, 02 Apr 2021 14:34:32 GMT
via
1.1 551c4532b3865b4520a30b3bdc3c24f0.cloudfront.net (CloudFront)
vary
Access-Control-Request-Headers,Access-Control-Request-Method, Accept-Encoding
cf-cache-status
REVALIDATED
x-amz-cf-pop
LHR62-C2
x-amz-server-side-encryption
AES256
x-cache
Miss from cloudfront
content-type
image/png
x-amz-replication-status
COMPLETED
strict-transport-security
max-age=0
content-length
12107
cf-request-id
09349ae80000000893e51ab000000001
last-modified
Tue, 07 Apr 2020 15:30:43 GMT
server
cloudflare
etag
"05cf6d30ae74427dff7f8558dd700d67"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
access-control-max-age
86400
access-control-allow-methods
HEAD, GET
x-amz-version-id
c3A1zdTSW_T6_hcheklKy5vIZ3m9zccW
access-control-allow-origin
*
cache-control
public, max-age=86400
accept-ranges
bytes
cf-ray
639ac7533c2e0893-CDG
x-amz-cf-id
W7Nkkp97XuqTMeCiCBp9boaBAIu0eUq59Z5x4_r2mbQDdD-kS07iqw==
zendesk-1.svg
www.researchsolutions.com/hubfs/websites/website-assets/images/email/2020/TesttoDelete/
663 B
1 KB
Image
General
Full URL
https://www.researchsolutions.com/hubfs/websites/website-assets/images/email/2020/TesttoDelete/zendesk-1.svg
Requested by
Host: help.reprintsdesk.com
URL: https://help.reprintsdesk.com/hc/en-us/requests/new
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
199.60.103.28 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
ec61c9680e392efa394c4fe01d5d28a93f87308b78bb876df9872cfdce16e56a

Request headers

Referer
https://help.reprintsdesk.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

cf-request-id
09349ae856000032b10987f000000001
content-encoding
br
x-amz-meta-cache-tag
F-32390975064,FD-25236084045,P-28841,FLS-ALL
age
414031
x-amz-server-side-encryption
AES256
edge-cache-tag
F-32390975064,FD-25236084045,P-28841,FLS-ALL
x-amz-replication-status
COMPLETED
x-hs-cf-lambda
us-east-1.enforceAclForReadsProd 11
x-amz-request-id
J210M9YGY68R3B3H
etag
W/"a20aa390ec331946f3dee72410e74d92"
vary
Accept-Encoding
access-control-allow-methods
GET
content-type
image/svg+xml
access-control-allow-origin
*
cache-control
s-maxage=1814400, max-age=1209600, stale-while-revalidate=900
x-robots-tag
all
x-hs-cf-lambda-enforce
us-east-1.enforceAclForReadsProd 11
x-amz-meta-created-unix-time-millis
1594830346821
date
Fri, 02 Apr 2021 14:34:32 GMT
via
1.1 009e5e3e32afcd1d135a7234c9da5521.cloudfront.net (CloudFront)
cf-cache-status
HIT
nel
{"report_to":"cf-nel","max_age":604800}
x-amz-cf-pop
FRA50-C1
x-cache
RefreshHit from cloudfront
x-amz-meta-index-tag
all
x-amz-id-2
oiXo7yE8ujwcj1hdHS99wbfCv4IEDzLaH173RnPaks1EvM1U9BVCXCRZpFvyoRNEjf9n3SgQ/2g=
last-modified
Wed, 15 Jul 2020 16:25:47 GMT
server
cloudflare
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
report-to
{"group":"cf-nel","endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report?s=Dnt%2Bq1uQZzJ%2FZABolOgTZVE%2BJoO%2Bq3LBHDNY52kzk22yY99YijLnM9T8kWYputgCMxCayuEnxbB6FUAlS0CM37l4Tp%2F8LcDNMkij9GTJXu19GuRpmsNmQn1d"}],"max_age":604800}
x-amz-version-id
Qq2eVzdD.1b08CX8BLi_Oo3WxDaFOUQW
cf-ray
639ac753bb5d32b1-CDG
x-amz-cf-id
E1bSleacNfvyXiBR2Z72C8jG2Nm45B4Le9tpz2QP5nQ3QvTr40rVGA==
en-us.fa755ce08470d56db6b6.js
static.zdassets.com/hc/assets/
181 KB
31 KB
Script
General
Full URL
https://static.zdassets.com/hc/assets/en-us.fa755ce08470d56db6b6.js
Requested by
Host: help.reprintsdesk.com
URL: https://help.reprintsdesk.com/hc/en-us/requests/new
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.72.113 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
4cf827a725de7d255ac77064e6826ca758305b6c7f930ab294414c87545ff5dc
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://help.reprintsdesk.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Fri, 02 Apr 2021 14:34:32 GMT
content-encoding
br
cf-cache-status
HIT
age
366291
x-amz-server-side-encryption
AES256
x-amz-replication-status
COMPLETED
strict-transport-security
max-age=0
x-amz-request-id
5K99EGSYX7XEF0M5
x-amz-id-2
LN66yPCTI7Jx/McWWDdFJ0uY4UWfn4kfjIj7VAgG0S3+CpD1wTV68f43VBayzjC+RLcgGaUuv58=
last-modified
Mon, 22 Mar 2021 08:16:43 GMT
server
cloudflare
etag
W/"fa755ce08470d56db6b67138e89d24a2"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
application/javascript
cache-control
public, max-age=604800
x-amz-version-id
NW6LZOLs_TtrhwEktCvdmPwjhxp.nYJX
cf-request-id
09349ae753000008977ead4000000001
cf-ray
639ac7521d470897-CDG
host.js
reprintsdesk.zendesk.com/auth/v2/
26 KB
10 KB
Script
General
Full URL
https://reprintsdesk.zendesk.com/auth/v2/host.js
Requested by
Host: help.reprintsdesk.com
URL: https://help.reprintsdesk.com/hc/en-us/requests/new
Protocol
H2
Security
TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server
104.16.53.111 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
0a7006dbb5e976b8d61720007902de944905e9caef9ada0fa309b610a29872dd
Security Headers
Name Value
Strict-Transport-Security max-age=31536000;
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Referer
https://help.reprintsdesk.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Fri, 02 Apr 2021 14:34:33 GMT
content-encoding
br
x-content-type-options
nosniff
cf-cache-status
REVALIDATED
nel
{"max_age":604800,"report_to":"cf-nel"}
p3p
CP="NOI DSP COR NID ADMa OPTa OUR NOR"
x-zendesk-origin-server
classic-app-server-84fd69b5c-vnqfj
vary
Accept, Accept-Encoding
cf-request-id
09349ae7c2000008144d1eb000000001
x-request-id
63734b0fdf77ee2b-SEA
x-runtime
0.141216
server
cloudflare
etag
W/"88b056726ace593c6cfe0e92543df20f"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
strict-transport-security
max-age=31536000;
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report?s=mWWaoDA5AfoxvFXEC5nOQaaMDrwqteR97a6txgeI78Xaf6f%2F6FTCp7C8NlETAcummFPY9FltouFn3O0%2BTST%2B21aiwpNTykfuehl5w7vNRyoOkiSX0%2FLms3o%3D"}],"group":"cf-nel","max_age":604800}
content-type
text/javascript; charset=UTF-8
x-xss-protection
1; mode=block
cache-control
max-age=86400, public
cf-ray
639ac752cd640814-CDG
moment-f6f8513da6ab17eadada59a1a4edb536.js
static.zdassets.com/hc/assets/
24 KB
9 KB
Script
General
Full URL
https://static.zdassets.com/hc/assets/moment-f6f8513da6ab17eadada59a1a4edb536.js
Requested by
Host: help.reprintsdesk.com
URL: https://help.reprintsdesk.com/hc/en-us/requests/new
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.72.113 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
cc6fef41f718988375e6774e0772183e68d2fe4ac7fdb46f99e1276ace91b1a4
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://help.reprintsdesk.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Fri, 02 Apr 2021 14:34:32 GMT
content-encoding
br
cf-cache-status
HIT
age
178879
x-amz-server-side-encryption
AES256
x-amz-replication-status
COMPLETED
strict-transport-security
max-age=0
x-amz-request-id
7CFF5A7F18D9389F
x-amz-id-2
VLxX0bro49nayVv1SUt3N3hhblBZlZmN6I/UxC46i/PawSfr3o/AkksOjfC0C3Y05+PI5ugZVBo=
last-modified
Wed, 25 Nov 2020 12:41:07 GMT
server
cloudflare
etag
W/"f6f8513da6ab17eadada59a1a4edb536"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
application/javascript
cache-control
public, max-age=604800
x-amz-version-id
SI32gcXquyd5SltDQeoEUG6IYJKFnO9j
cf-request-id
09349ae7f60000089792ba7000000001
cf-ray
639ac75328260897-CDG
hc_enduser-8d5163bcf5ed6a49ee76283018fbd28e.js
static.zdassets.com/hc/assets/
1 MB
386 KB
Script
General
Full URL
https://static.zdassets.com/hc/assets/hc_enduser-8d5163bcf5ed6a49ee76283018fbd28e.js
Requested by
Host: help.reprintsdesk.com
URL: https://help.reprintsdesk.com/hc/en-us/requests/new
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.72.113 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
6e27a52358db90d948f19be842cfa594e8ff0c5c46230cf1cee7c33a7645dd88
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://help.reprintsdesk.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Fri, 02 Apr 2021 14:34:32 GMT
content-encoding
br
cf-cache-status
HIT
age
267262
x-amz-server-side-encryption
AES256
x-amz-replication-status
COMPLETED
strict-transport-security
max-age=0
x-amz-request-id
3W3K6RZ99VHYWKDH
x-amz-id-2
7emCSeNAlL0csOmteqZkdYWfLVKs/QRIO8r/qpVzDVEQkfvwjd1cMwLrYN4mTcZiFZND1TplSjA=
last-modified
Tue, 23 Mar 2021 12:08:45 GMT
server
cloudflare
etag
W/"1057347b0abfce4b653f2cc71761fbda"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
application/javascript
cache-control
public, max-age=604800
x-amz-version-id
tdQmTcdteXvAeARgwF8VaxAhCltXb0Bk
cf-request-id
09349ae80200000897ab1af000000001
cf-ray
639ac75338530897-CDG
responsive-hd.css
inkebo.com/help-desk/
0
0

hd-hero.jpg
www.researchsolutions.com/hubfs/websites/website-assets/images/2020/help-desk/
13 MB
13 MB
Image
General
Full URL
https://www.researchsolutions.com/hubfs/websites/website-assets/images/2020/help-desk/hd-hero.jpg
Requested by
Host: p20.zdassets.com
URL: https://p20.zdassets.com/hc/theming_assets/31801/103834/style.css?digest=4398961082644
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
199.60.103.28 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
89b5c010c0b6690299acd642fefc82f71c45cf41053114e3808ad8ae80fbbef1

Request headers

Referer
https://p20.zdassets.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

x-amz-meta-created-unix-time-millis
1594917569754
date
Fri, 02 Apr 2021 14:34:33 GMT
via
1.1 2b0fb614bbb9725d108c7b6cf26875c6.cloudfront.net (CloudFront)
cf-cache-status
MISS
nel
{"report_to":"cf-nel","max_age":604800}
x-amz-meta-cache-tag
F-32447185994,FD-32715622892,P-28841,FLS-ALL
x-amz-cf-pop
CDG53-C1
x-amz-server-side-encryption
AES256
cf-ray
639ac753aaed32b1-CDG
edge-cache-tag
F-32447185994,FD-32715622892,P-28841,FLS-ALL
x-amz-meta-index-tag
all
x-amz-replication-status
COMPLETED
x-cache
Miss from cloudfront
x-hs-cf-lambda
us-east-1.enforceAclForReadsProd 11
content-type
image/jpeg
content-length
14013310
cf-request-id
09349ae847000032b151b0a000000001
last-modified
Fri, 24 Jul 2020 02:06:32 GMT
server
cloudflare
etag
"fdce4c15818ba23ebe12d9dbc2b70453"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
report-to
{"group":"cf-nel","endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report?s=Ka8xjwwkWGOaxZqJBMmJdWHLsufB6Flbfc6PlZ%2FPwZh8O%2F%2BZwsFtzIbCUcjvW9WN5hfGv3e%2FIGPBIXys2CZKwORYZl%2BlRSflsoNCYr5FU4xqXv5P6Ry97G%2Fp"}],"max_age":604800}
x-amz-request-id
9S278MFCMHB3GEGF
x-amz-id-2
uk1x6qrjpadaejZulUo07bknj1tTJ2c73Gr4fKAzXMOe8Fu/7p63oSV+eESto6dahP5Y1EmqC+8=
cache-control
s-maxage=1814400, max-age=1209600, stale-while-revalidate=900
x-amz-version-id
xB7FVgqYLKQTlgI1pci917qu4oQEStxO
accept-ranges
bytes
x-robots-tag
all
x-amz-cf-id
MZJ6YkjcCSEnwa1fPvQIfEiF65QK2yrmN-hunnQm55Q0z49r2szyxQ==
x-hs-cf-lambda-enforce
us-east-1.enforceAclForReadsProd 11
mem8YaGs126MiZpBA-UFVZ0b.woff2
fonts.gstatic.com/s/opensans/v18/
14 KB
14 KB
Font
General
Full URL
https://fonts.gstatic.com/s/opensans/v18/mem8YaGs126MiZpBA-UFVZ0b.woff2
Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Open+Sans:300,400,600,700,800
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:80e::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
9c50a96c859b9beea47b71740bd14e7f69a4df586d015f47434037f8def53b52
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Origin
https://help.reprintsdesk.com
Referer
https://fonts.googleapis.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Fri, 02 Apr 2021 10:03:37 GMT
x-content-type-options
nosniff
last-modified
Tue, 15 Sep 2020 18:09:22 GMT
server
sffe
age
16255
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
alt-svc
h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
14380
x-xss-protection
0
expires
Sat, 02 Apr 2022 10:03:37 GMT
hs-i-search.svg
www.researchsolutions.com/hubfs/websites/website-assets/images/2020/help-desk/
1 KB
2 KB
Image
General
Full URL
https://www.researchsolutions.com/hubfs/websites/website-assets/images/2020/help-desk/hs-i-search.svg
Requested by
Host: p20.zdassets.com
URL: https://p20.zdassets.com/hc/theming_assets/31801/103834/style.css?digest=4398961082644
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
199.60.103.28 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
895e566e2b40e2681ebd8ce07a19807a30ab9402a3160f37c9164639a676a32e

Request headers

Referer
https://p20.zdassets.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

cf-request-id
09349ae846000032b16daa8000000001
content-encoding
br
x-amz-meta-cache-tag
F-32656868176,FD-25236084045,P-28841,FLS-ALL
age
414030
x-amz-server-side-encryption
AES256
edge-cache-tag
F-32656868176,FD-25236084045,P-28841,FLS-ALL
x-amz-replication-status
COMPLETED
x-hs-cf-lambda
us-east-1.enforceAclForReadsProd 11
x-amz-request-id
GTD59XNFRGE4C6DW
etag
W/"6710d1cc806d40f63a52af78a1b8314d"
vary
Accept-Encoding
access-control-allow-methods
GET
content-type
image/svg+xml
access-control-allow-origin
*
cache-control
s-maxage=1814400, max-age=1209600, stale-while-revalidate=900
x-robots-tag
all
x-hs-cf-lambda-enforce
us-east-1.enforceAclForReadsProd 11
x-amz-meta-created-unix-time-millis
1595361462813
date
Fri, 02 Apr 2021 14:34:32 GMT
via
1.1 b83a899c16a2f53127e152fe5fc783a4.cloudfront.net (CloudFront)
cf-cache-status
HIT
nel
{"report_to":"cf-nel","max_age":604800}
x-amz-cf-pop
FRA50-C1
x-cache
Miss from cloudfront
x-amz-meta-index-tag
all
x-amz-id-2
zRl2HLm7L96TbqJXqNa46B3FHsjOwjD5bwoAxmeSEnQlB9UV6oNKrdttmA72GzqBgIBuXbNkqFc=
last-modified
Wed, 22 Jul 2020 23:52:11 GMT
server
cloudflare
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
report-to
{"group":"cf-nel","endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report?s=Z4NsN5Fo13DkeTe%2FYj3B3NWtOzQMORMWZEeXPYVUbUfiLppN%2BVtBW%2BvGNmXhlXH9bgDOjFj8tpUAQabwhNeJ9IaRSQ%2BdXJjOJw3BjF77pnI7DktP13Ee0TQh"}],"max_age":604800}
x-amz-version-id
T.cVhBai0Trp9_wMGwdtcPS4qCfHm19K
cf-ray
639ac753aae532b1-CDG
x-amz-cf-id
Ar71MjDIYZakvK2SKLTvN2kLMfoMsw810U2rtXUdhpmi2x0A0HR5JA==
mem5YaGs126MiZpBA-UNirkOUuhp.woff2
fonts.gstatic.com/s/opensans/v18/
15 KB
15 KB
Font
General
Full URL
https://fonts.gstatic.com/s/opensans/v18/mem5YaGs126MiZpBA-UNirkOUuhp.woff2
Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Open+Sans:300,400,600,700,800
Protocol
H3-Q050
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:829::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
1491de1b31182d38593bcf660c99bc6018af8e192d91663f67ec9d045a3b5ccc
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Origin
https://help.reprintsdesk.com
Referer
https://fonts.googleapis.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Fri, 02 Apr 2021 10:03:37 GMT
x-content-type-options
nosniff
last-modified
Tue, 15 Sep 2020 18:09:47 GMT
server
sffe
age
16255
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
alt-svc
h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
14880
x-xss-protection
0
expires
Sat, 02 Apr 2022 10:03:37 GMT
fa-solid-900.woff2
use.fontawesome.com/releases/v5.0.8/webfonts/
39 KB
40 KB
Font
General
Full URL
https://use.fontawesome.com/releases/v5.0.8/webfonts/fa-solid-900.woff2
Requested by
Host: use.fontawesome.com
URL: https://use.fontawesome.com/releases/v5.0.8/css/all.css
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
23.111.9.35 , United States, ASN33438 (HIGHWINDS2, US),
Reverse DNS
Software
NetDNA-cache/2.2 /
Resource Hash
434466b59545a8a1cac6ddb38197cdc6b35995a98c3f3812fb88d61b1c300dd3

Request headers

Origin
https://help.reprintsdesk.com
Referer
https://use.fontawesome.com/releases/v5.0.8/css/all.css
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Fri, 02 Apr 2021 14:34:32 GMT
last-modified
Thu, 01 Mar 2018 21:37:15 GMT
server
NetDNA-cache/2.2
etag
"0ab54153eeeca0ce03978cc463b257f7"
vary
Access-Control-Request-Headers, Access-Control-Request-Method, Accept-Encoding
access-control-allow-methods
GET
content-type
font/woff2
access-control-allow-origin
*
access-control-max-age
3000
cache-control
max-age=31556926
x-cache
HIT
accept-ranges
bytes
content-length
40148
hd-i-help.png
www.researchsolutions.com/hubfs/websites/website-assets/images/2020/help-desk/
26 KB
27 KB
Image
General
Full URL
https://www.researchsolutions.com/hubfs/websites/website-assets/images/2020/help-desk/hd-i-help.png
Requested by
Host: p20.zdassets.com
URL: https://p20.zdassets.com/hc/theming_assets/31801/103834/style.css?digest=4398961082644
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
199.60.103.28 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
7a888816c57410b0e3b0ae6afa1ee0c91988e1dad36551a8c3e3a72eaa2c7535

Request headers

Referer
https://p20.zdassets.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

x-amz-meta-created-unix-time-millis
1595371710496
date
Fri, 02 Apr 2021 14:34:33 GMT
via
1.1 0bdb6226f7a0cedb88fa9173b0b4ca10.cloudfront.net (CloudFront)
cf-cache-status
MISS
nel
{"report_to":"cf-nel","max_age":604800}
x-amz-meta-cache-tag
F-32665362740,FD-25236084045,P-28841,FLS-ALL
x-amz-cf-pop
CDG53-C1
x-amz-server-side-encryption
AES256
cf-ray
639ac753aaea32b1-CDG
edge-cache-tag
F-32665362740,FD-25236084045,P-28841,FLS-ALL
x-amz-meta-index-tag
all
x-amz-replication-status
COMPLETED
x-cache
Miss from cloudfront
x-hs-cf-lambda
us-east-1.enforceAclForReadsProd 11
content-type
image/png
content-length
26964
cf-request-id
09349ae847000032b112adc000000001
last-modified
Wed, 22 Jul 2020 23:52:11 GMT
server
cloudflare
etag
"41ec165d71a746bb06dde794c0d1faf9"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
report-to
{"group":"cf-nel","endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report?s=j%2BOhhJKZRTqyf2ZTlcZZSGwvhokc0nrqmzNsDLHTBYHYCCvQDh%2BFLzBro5PtIUchATfwYPV5HUUfEaJ6%2FErIvdCAuFhvC4PSwm%2Bf0%2FAorOaGEgTlnAtjdrEi"}],"max_age":604800}
x-amz-request-id
9S26E7E6D01ED09D
x-amz-id-2
PHOIeKhrKyIM+URxEH9d1P25zQClTp/BxiLDrgCImR7oisIpd0m9+b/rTL15ptf0HzVSnzg6cZI=
cache-control
s-maxage=1814400, max-age=1209600, stale-while-revalidate=900
x-amz-version-id
rtbt9gjDcuR7iieD8lVyAJdFxMExNfEb
accept-ranges
bytes
x-robots-tag
all
x-amz-cf-id
FePUldoyogCB5AUlBMp5hbNAfOlkPhZxqm75VuhzoviI31nG45RZOg==
x-hs-cf-lambda-enforce
us-east-1.enforceAclForReadsProd 11
hd-i-ticket.png
www.researchsolutions.com/hubfs/websites/website-assets/images/2020/help-desk/
20 KB
21 KB
Image
General
Full URL
https://www.researchsolutions.com/hubfs/websites/website-assets/images/2020/help-desk/hd-i-ticket.png
Requested by
Host: p20.zdassets.com
URL: https://p20.zdassets.com/hc/theming_assets/31801/103834/style.css?digest=4398961082644
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
199.60.103.28 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
ad5738f7f63eb0dff915b4570b13b1587e04dbccb61372b7948f228bde6e8df8

Request headers

Referer
https://p20.zdassets.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

x-amz-meta-created-unix-time-millis
1595371710579
date
Fri, 02 Apr 2021 14:34:33 GMT
via
1.1 e0aa94490518a16fb0034508d4ae8a61.cloudfront.net (CloudFront)
cf-cache-status
MISS
nel
{"report_to":"cf-nel","max_age":604800}
x-amz-meta-cache-tag
F-32665393671,FD-25236084045,P-28841,FLS-ALL
x-amz-cf-pop
CDG53-C1
x-amz-server-side-encryption
AES256
cf-ray
639ac753aae232b1-CDG
edge-cache-tag
F-32665393671,FD-25236084045,P-28841,FLS-ALL
x-amz-meta-index-tag
all
x-amz-replication-status
COMPLETED
x-cache
RefreshHit from cloudfront
x-hs-cf-lambda
us-east-1.enforceAclForReadsProd 11
content-type
image/png
content-length
20861
cf-request-id
09349ae846000032b11b383000000001
last-modified
Wed, 22 Jul 2020 23:52:11 GMT
server
cloudflare
etag
"9957717308fee821a0fc0f52f31664b7"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
report-to
{"group":"cf-nel","endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report?s=v%2B%2BV7Mx3jVWpSSMl640JhtxNu9dKzqxLH%2BKkeQvusaTxoJK13rkBmfaVTbKJZZ2vZFszBhXR3AlyiXW9ZfviOgpZiHcASKarlBzrFIZX5hlEC2kwalxc%2FjbV"}],"max_age":604800}
x-amz-request-id
1N72KGXN8NG5HE1R
x-amz-id-2
J00Y+Id1eEmJ8oeij2lo4X0nLAdgDrQ4p/STWf3NwxldC6uaAaeE7p+CfwwK4eh6xB4wIUJte1Q=
cache-control
s-maxage=1814400, max-age=1209600, stale-while-revalidate=900
x-amz-version-id
Bnl26GeG1Fpw0gnBANgU7SGtJGl8N_Sm
accept-ranges
bytes
x-robots-tag
all
x-amz-cf-id
hHZetlYx1k2HmvO3AB75VOys8ihD9VT7Nc2xT7BCp7Ts4r7ZEgsv5Q==
x-hs-cf-lambda-enforce
us-east-1.enforceAclForReadsProd 11
hd-i-topic.png
www.researchsolutions.com/hubfs/websites/website-assets/images/2020/help-desk/
14 KB
15 KB
Image
General
Full URL
https://www.researchsolutions.com/hubfs/websites/website-assets/images/2020/help-desk/hd-i-topic.png
Requested by
Host: p20.zdassets.com
URL: https://p20.zdassets.com/hc/theming_assets/31801/103834/style.css?digest=4398961082644
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
199.60.103.28 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
cfd7b0000812c7710eb239ef3782d93c4e24e4ddcb5c1594de5246e15661144f

Request headers

Referer
https://p20.zdassets.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

x-amz-meta-created-unix-time-millis
1595447117650
date
Fri, 02 Apr 2021 14:34:33 GMT
via
1.1 14bd82d61eea261f371dd878bc132823.cloudfront.net (CloudFront)
cf-cache-status
MISS
nel
{"report_to":"cf-nel","max_age":604800}
x-amz-meta-cache-tag
F-32703191910,FD-25236084045,P-28841,FLS-ALL
x-amz-cf-pop
CDG53-C1
x-amz-server-side-encryption
AES256
cf-ray
639ac753aae832b1-CDG
edge-cache-tag
F-32703191910,FD-25236084045,P-28841,FLS-ALL
x-amz-meta-index-tag
all
x-amz-replication-status
COMPLETED
x-cache
Miss from cloudfront
x-hs-cf-lambda
us-east-1.enforceAclForReadsProd 11
content-type
image/png
content-length
14698
cf-request-id
09349ae846000032b1509ea000000001
last-modified
Wed, 22 Jul 2020 23:52:11 GMT
server
cloudflare
etag
"146417619d59bf9837242c3e49f2e3ff"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
report-to
{"group":"cf-nel","endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report?s=BUZ4W9ZLrJb03XPISZkzx6Def2biOa8usyTLDAlWbqJF2nxuDGaNkeaOW3zWAemQQEMgKz4dXG4R51O75UeUjEBaIPX4mshwZAcuXDrRp7MLXzpO4vYKIfSZ"}],"max_age":604800}
x-amz-request-id
9S20R1E57WG5RNF3
x-amz-id-2
A722GgC70Fjal0rD5lttOLrl4Cq5kpuoKlBiynMJuuHUxVpkJtB1xihyCKgh1YRrv1xOl5+wuiw=
cache-control
s-maxage=1814400, max-age=1209600, stale-while-revalidate=900
x-amz-version-id
dkZpAQqdeQjcByaaeJ9VQldd_pbN3zSK
accept-ranges
bytes
x-robots-tag
all
x-amz-cf-id
xEyBsS_2N5pFGzFyWl6kUxE1oG8AtnclpHZ2cY5MuYqK6dSaJwmmHg==
x-hs-cf-lambda-enforce
us-east-1.enforceAclForReadsProd 11
hd-i-tutorials.png
www.researchsolutions.com/hubfs/websites/website-assets/images/2020/help-desk/
11 KB
12 KB
Image
General
Full URL
https://www.researchsolutions.com/hubfs/websites/website-assets/images/2020/help-desk/hd-i-tutorials.png
Requested by
Host: p20.zdassets.com
URL: https://p20.zdassets.com/hc/theming_assets/31801/103834/style.css?digest=4398961082644
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
199.60.103.28 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
00de49c3dd849270668de7db8bc5dc5e2dfff0d0d66c62a2b83bfb2b03914546

Request headers

Referer
https://p20.zdassets.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

x-amz-meta-created-unix-time-millis
1595447117749
date
Fri, 02 Apr 2021 14:34:33 GMT
via
1.1 0bdb6226f7a0cedb88fa9173b0b4ca10.cloudfront.net (CloudFront)
cf-cache-status
MISS
nel
{"report_to":"cf-nel","max_age":604800}
x-amz-meta-cache-tag
F-32703196850,FD-25236084045,P-28841,FLS-ALL
x-amz-cf-pop
CDG53-C1
x-amz-server-side-encryption
AES256
cf-ray
639ac753aaef32b1-CDG
edge-cache-tag
F-32703196850,FD-25236084045,P-28841,FLS-ALL
x-amz-meta-index-tag
all
x-amz-replication-status
COMPLETED
x-cache
RefreshHit from cloudfront
x-hs-cf-lambda
us-east-1.enforceAclForReadsProd 11
content-type
image/png
content-length
11183
cf-request-id
09349ae847000032b170b4c000000001
last-modified
Wed, 22 Jul 2020 23:52:11 GMT
server
cloudflare
etag
"aaefc9fa75bf5e69c31174676b1de650"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
report-to
{"group":"cf-nel","endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report?s=a5Gq0RoLh59Je1caUFh0t83cOdx3KXD2hPIP4ONXAJOyWGQSNvOuEu%2FWPNcl7i88ZM9F8RRTz4%2BdKqbcqUujjYLCzFyHd5dWEQehw87YsBtBhGi9ILxqga2s"}],"max_age":604800}
x-amz-request-id
60WAVT39C6S8WWGB
x-amz-id-2
IZ4fZrfq3mdNoX6JqFcFXdSyYSIk1PejEhqzHoadvoPgBP70OMQPt3XLbAPp7k5V4ffznY/oPFk=
cache-control
s-maxage=1814400, max-age=1209600, stale-while-revalidate=900
x-amz-version-id
CUnfcyB5GQJkqoKwa_MUYU6LEGa0wCsw
accept-ranges
bytes
x-robots-tag
all
x-amz-cf-id
vkYHtnm2P1IKXUZ-ShAcsW9gm1HCts-a5UExC5i7yIin_qYUWSjWzQ==
x-hs-cf-lambda-enforce
us-east-1.enforceAclForReadsProd 11
hd-i-whatsnew.png
www.researchsolutions.com/hubfs/websites/website-assets/images/2020/help-desk/
9 KB
9 KB
Image
General
Full URL
https://www.researchsolutions.com/hubfs/websites/website-assets/images/2020/help-desk/hd-i-whatsnew.png
Requested by
Host: p20.zdassets.com
URL: https://p20.zdassets.com/hc/theming_assets/31801/103834/style.css?digest=4398961082644
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
199.60.103.28 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
01017f7c739d13a011f401a75e1cfb98bf3b10352505c9b96b5e5da613d4d204

Request headers

Referer
https://p20.zdassets.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

x-amz-meta-created-unix-time-millis
1595447117725
date
Fri, 02 Apr 2021 14:34:33 GMT
via
1.1 6c980dcb60a714b7de2e5b65761a4940.cloudfront.net (CloudFront)
cf-cache-status
MISS
nel
{"report_to":"cf-nel","max_age":604800}
x-amz-meta-cache-tag
F-32703191911,FD-25236084045,P-28841,FLS-ALL
x-amz-cf-pop
CDG53-C1
x-amz-server-side-encryption
AES256
cf-ray
639ac753aade32b1-CDG
edge-cache-tag
F-32703191911,FD-25236084045,P-28841,FLS-ALL
x-amz-meta-index-tag
all
x-amz-replication-status
COMPLETED
x-cache
Miss from cloudfront
x-hs-cf-lambda
us-east-1.enforceAclForReadsProd 11
content-type
image/png
content-length
9065
cf-request-id
09349ae845000032b1773ac000000001
last-modified
Wed, 22 Jul 2020 23:52:11 GMT
server
cloudflare
etag
"0da6e8828b1031b6e6b59dbd104b9801"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
report-to
{"group":"cf-nel","endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report?s=N4w%2FsznGSahV7G3CTdwXNBpsLluFixVDrrgI1v4RG5YMxUSteKAb70aXzUn%2FRy9cXwuH%2BGbnb3dujs2hPTlzvMu%2Bg2qXcBHXTkzGtOCEP4LXOvHpZ1V%2BHKRV"}],"max_age":604800}
x-amz-request-id
9S29ZXK7FB4YXRP9
x-amz-id-2
2399ZCb21XTp4Ifx1ykQXYQApgiwT1q8F5gNw73RJ7Mu93iEbXonkdGmComdccVxcVydIA/iOJE=
cache-control
s-maxage=1814400, max-age=1209600, stale-while-revalidate=900
x-amz-version-id
wdM9UrRggas6pkFPo84Hc82j.3wJ4lMS
accept-ranges
bytes
x-robots-tag
all
x-amz-cf-id
aAhL_w4VSYT3Mq7h6ToApoDbSpmjgE0S7iGfF4mkImcvk8R3QxoDkA==
x-hs-cf-lambda-enforce
us-east-1.enforceAclForReadsProd 11
icn-release.png
www.researchsolutions.com/hubfs/websites/website-assets/images/2020/help-desk/
8 KB
9 KB
Image
General
Full URL
https://www.researchsolutions.com/hubfs/websites/website-assets/images/2020/help-desk/icn-release.png
Requested by
Host: p20.zdassets.com
URL: https://p20.zdassets.com/hc/theming_assets/31801/103834/style.css?digest=4398961082644
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
199.60.103.28 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
e3229fbbc074d13b58f322b58ba16c6fe051aaae3e797c762d28207593e3c5f8

Request headers

Referer
https://p20.zdassets.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

x-amz-meta-created-unix-time-millis
1595446999500
date
Fri, 02 Apr 2021 14:34:33 GMT
via
1.1 e0aa94490518a16fb0034508d4ae8a61.cloudfront.net (CloudFront)
cf-cache-status
MISS
nel
{"report_to":"cf-nel","max_age":604800}
x-amz-meta-cache-tag
F-32705192397,FD-25236084045,P-28841,FLS-ALL
x-amz-cf-pop
CDG53-C1
x-amz-server-side-encryption
AES256
cf-ray
639ac753bb5a32b1-CDG
edge-cache-tag
F-32705192397,FD-25236084045,P-28841,FLS-ALL
x-amz-meta-index-tag
all
x-amz-replication-status
COMPLETED
x-cache
RefreshHit from cloudfront
x-hs-cf-lambda
us-east-1.enforceAclForReadsProd 11
content-type
image/png
content-length
7834
cf-request-id
09349ae856000032b1390fb000000001
last-modified
Wed, 22 Jul 2020 23:52:12 GMT
server
cloudflare
etag
"af236c32046691f2738418a1c96a1dbc"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
report-to
{"group":"cf-nel","endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report?s=boBocfbgmfWFgBr%2FE5e0u2sfggegZPJ3FSKViczFZ1DzWiigkTuYp9au94wEcHm1mMIdiCtbV1ZKvqGSCxFwIawaWRKxSg8kQfZZbTuntr01yVVkssZ5tiMm"}],"max_age":604800}
x-amz-request-id
60W33Q2VP5JH6NZC
x-amz-id-2
eSoztFxpN+T6iXV7L54vhmq7p5sxNPY+B7RbyFaiVA5hIktzYzY7sDFPCMgYRuG8Q19FVfoptCo=
cache-control
s-maxage=1814400, max-age=1209600, stale-while-revalidate=900
x-amz-version-id
xzsasldoitMNgyJGJThmWZNBONFv3HDu
accept-ranges
bytes
x-robots-tag
all
x-amz-cf-id
lN6zqkvuiNdcF6hceApjBL2BXJ5SE2nzJ0vvNRPz-81E7jmWcihQjA==
x-hs-cf-lambda-enforce
us-east-1.enforceAclForReadsProd 11
icn-maintenance.png
www.researchsolutions.com/hubfs/websites/website-assets/images/2020/help-desk/
6 KB
7 KB
Image
General
Full URL
https://www.researchsolutions.com/hubfs/websites/website-assets/images/2020/help-desk/icn-maintenance.png
Requested by
Host: p20.zdassets.com
URL: https://p20.zdassets.com/hc/theming_assets/31801/103834/style.css?digest=4398961082644
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
199.60.103.28 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
22bc562c481a79b5eeea9ff3d7eac426800e14432d21287be6374162eec155b2

Request headers

Referer
https://p20.zdassets.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

x-amz-meta-created-unix-time-millis
1595437119991
date
Fri, 02 Apr 2021 14:34:33 GMT
via
1.1 29f91c1e9be6cbd10add7ba15aee7660.cloudfront.net (CloudFront)
cf-cache-status
MISS
nel
{"report_to":"cf-nel","max_age":604800}
x-amz-meta-cache-tag
F-32699941349,FD-25236084045,P-28841,FLS-ALL
x-amz-cf-pop
CDG53-C1
x-amz-server-side-encryption
AES256
cf-ray
639ac753aae032b1-CDG
edge-cache-tag
F-32699941349,FD-25236084045,P-28841,FLS-ALL
x-amz-meta-index-tag
all
x-amz-replication-status
COMPLETED
x-cache
RefreshHit from cloudfront
x-hs-cf-lambda
us-east-1.enforceAclForReadsProd 11
content-type
image/png
content-length
6262
cf-request-id
09349ae845000032b136265000000001
last-modified
Wed, 22 Jul 2020 23:52:11 GMT
server
cloudflare
etag
"633f9c284b108fd3ddc9242457f2be86"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
report-to
{"group":"cf-nel","endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report?s=V6jSNdOhXAilGB86CFhR2UnuWwzYdyQxSEcC06xjFm9LOKdl%2FnstgNv%2FM3NLbprqwv0MbrN7nFIr1wcmtsy4Qr1itNJCSwYqgmBsXpx1wvKUyd0hr8lJ4HpV"}],"max_age":604800}
x-amz-request-id
60W00QKPGXVG1E1V
x-amz-id-2
Crw5j6QQBCKrpijELCCggn7tgWm/xdUQLkuItsYtn4KGYpGMwxgh+0AyehwJpEWhU2Zq9SMZITU=
cache-control
s-maxage=1814400, max-age=1209600, stale-while-revalidate=900
x-amz-version-id
g_EwJk5qx0x3kxnangOYCDw4SHwlRuZQ
accept-ranges
bytes
x-robots-tag
all
x-amz-cf-id
48tcXoTR9MD9WY7-PNu6_c-wQ5ttiw0Hsrh1n-fhwGeqvWm8yJU27A==
x-hs-cf-lambda-enforce
us-east-1.enforceAclForReadsProd 11
fa-brands-400.woff2
use.fontawesome.com/releases/v5.0.8/webfonts/
53 KB
54 KB
Font
General
Full URL
https://use.fontawesome.com/releases/v5.0.8/webfonts/fa-brands-400.woff2
Requested by
Host: use.fontawesome.com
URL: https://use.fontawesome.com/releases/v5.0.8/css/all.css
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
23.111.9.35 , United States, ASN33438 (HIGHWINDS2, US),
Reverse DNS
Software
NetDNA-cache/2.2 /
Resource Hash
e7d4d5340bbe57a01d8f7992142e2763d438d5783890c76748306eebfa056a69

Request headers

Origin
https://help.reprintsdesk.com
Referer
https://use.fontawesome.com/releases/v5.0.8/css/all.css
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Fri, 02 Apr 2021 14:34:32 GMT
last-modified
Thu, 01 Mar 2018 21:37:09 GMT
server
NetDNA-cache/2.2
etag
"e8c322de9658cbeb8a774b6624167c2c"
vary
Access-Control-Request-Headers, Access-Control-Request-Method, Accept-Encoding
access-control-allow-methods
GET
content-type
font/woff2
access-control-allow-origin
*
access-control-max-age
3000
cache-control
max-age=31556926
x-cache
HIT
accept-ranges
bytes
content-length
54488
mem5YaGs126MiZpBA-UN_r8OUuhp.woff2
fonts.gstatic.com/s/opensans/v18/
15 KB
15 KB
Font
General
Full URL
https://fonts.gstatic.com/s/opensans/v18/mem5YaGs126MiZpBA-UN_r8OUuhp.woff2
Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Open+Sans:300,400,600,700,800
Protocol
H3-Q050
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:829::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
f677ee2d82dfb11f08175f673cf3f065b0d5e491b4485e01259a492715c746e2
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Origin
https://help.reprintsdesk.com
Referer
https://fonts.googleapis.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Tue, 30 Mar 2021 14:16:18 GMT
x-content-type-options
nosniff
last-modified
Tue, 15 Sep 2020 18:09:21 GMT
server
sffe
age
260294
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
alt-svc
h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
14932
x-xss-protection
0
expires
Wed, 30 Mar 2022 14:16:18 GMT
1-43af8adb68b570d01ec104093f18c409.js
static.zdassets.com/hc/assets/
8 KB
3 KB
Script
General
Full URL
https://static.zdassets.com/hc/assets/1-43af8adb68b570d01ec104093f18c409.js
Requested by
Host: static.zdassets.com
URL: https://static.zdassets.com/hc/assets/hc_enduser-8d5163bcf5ed6a49ee76283018fbd28e.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.72.113 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
1697d1e4e23121531a7203cbeb41379b91d8c69fbb543cedf3ff1fd73c2a8504
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://help.reprintsdesk.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Fri, 02 Apr 2021 14:34:33 GMT
content-encoding
br
cf-cache-status
HIT
age
31861
x-amz-server-side-encryption
AES256
x-amz-replication-status
COMPLETED
strict-transport-security
max-age=0
x-amz-request-id
3BC5324ED43AC0CB
x-amz-id-2
IEgR5Qy4qwblpHNvAtRmEi3nxKA5FESU8ZWn5J+6K/uTQDpiPFZyMcuuornw8S1+8jTUBQ5ucNE=
last-modified
Thu, 22 Oct 2020 07:47:56 GMT
server
cloudflare
etag
W/"c1be0ea60ad66824d58352f20663b7bd"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
application/javascript
cache-control
public, max-age=604800
x-amz-version-id
XH4xlKRR2Nw0brXQ9P4imbt7MTfky9ip
cf-request-id
09349ae974000008978bb0a000000001
cf-ray
639ac7558eb50897-CDG
50-41798991f0245f49fd42a9b8b7a99c0c.js
static.zdassets.com/hc/assets/
10 KB
4 KB
Script
General
Full URL
https://static.zdassets.com/hc/assets/50-41798991f0245f49fd42a9b8b7a99c0c.js
Requested by
Host: static.zdassets.com
URL: https://static.zdassets.com/hc/assets/hc_enduser-8d5163bcf5ed6a49ee76283018fbd28e.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.72.113 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
0d075c5aa765130e1836818c370c3f7cef41bffacf5b6f11054188854e67c436
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://help.reprintsdesk.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Fri, 02 Apr 2021 14:34:33 GMT
content-encoding
br
cf-cache-status
HIT
age
351389
x-amz-server-side-encryption
AES256
x-amz-replication-status
COMPLETED
strict-transport-security
max-age=0
x-amz-request-id
3468CC65D9E765ED
x-amz-id-2
+bqptjUnaVh00g68LKsBRdyd0anoQbA19TD/VOIDhisLbon3kEvEof8pyMKMM/tsgEH8GsWAb6k=
last-modified
Mon, 18 Jan 2021 10:30:39 GMT
server
cloudflare
etag
W/"844792de8f2a47539575700cfcf8e569"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
application/javascript
cache-control
public, max-age=604800
x-amz-version-id
VzZCqyH_nfTqTsxtGuogmAEIU3kN2N7t
cf-request-id
09349ae9740000089796ae6000000001
cf-ray
639ac7558eb70897-CDG
result
help.reprintsdesk.com/cdn-cgi/bm/cv/
0
526 B
XHR
General
Full URL
https://help.reprintsdesk.com/cdn-cgi/bm/cv/result?req_id=639ac744fdc4331d
Requested by
Host: help.reprintsdesk.com
URL: https://help.reprintsdesk.com/cdn-cgi/bm/cv/669835187/api.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
104.16.53.111 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer
https://help.reprintsdesk.com/hc/en-us/requests/new
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
Content-Type
application/json

Response headers

date
Fri, 02 Apr 2021 14:34:33 GMT
nel
{"max_age":604800,"report_to":"cf-nel"}
server
cloudflare
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report?s=1m7e3HkuVgqPUG4wl3odhwC5e2Uj5SXcQIzuk0f1QL9jDxCwxJMd%2BfJJCXwG9hhC6w4YYxOMtvRz3tqFV4plyigHTNBZisP%2B6qKGA%2BWD67iqEE1QFPs%3D"}],"max_age":604800,"group":"cf-nel"}
cf-ray
639ac7565967331d-CDG
cf-request-id
09349ae9f50000331df1bff000000001

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain
inkebo.com
URL
http://inkebo.com/help-desk/responsive-hd.css

Verdicts & Comments Add Verdict or Comment

34 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| ontransitionrun object| ontransitionstart object| ontransitioncancel object| cookieStore function| showDirectoryPicker function| showOpenFilePicker function| showSaveFilePicker object| trustedTypes boolean| crossOriginIsolated function| $ function| jQuery object| plyr function| lity function| searchOpen function| searchClose object| now number| theYear object| I18N object| a0_0x433e function| a0_0x3d7e object| Zendesk object| HelpCenter function| moment object| webpackJsonp object| regeneratorRuntime number| _rollbarStartTime function| rollbar boolean| _rollbarDidLoad function| setImmediate function| clearImmediate number| mce-data-1f29g3kat object| tinymce object| tinyMCE object| __CF$cv$params

4 Cookies

Domain/Path Name / Value
.help.reprintsdesk.com/ Name: __cfruid
Value: 482d93313b4ed273eb95b671f260c43889e46555-1617374070
.help.reprintsdesk.com/ Name: __cf_bm
Value: 8f673d0a9f19b913ecd721f7994f67091c78522e-1617374073-1800-ARrh31gpta9cYjDtDxa10Aubfg3St3zh4+KXlistFyJl9YrJDk0bhtBLeMEfLVs1N+iKPfAzJCRMPH747FHU+kb73gcwC45p8wnrKKSxo61gEueZiUA9U9Vn6sidlBoea+75UA1LczCne/BOe4BxM5g=
help.reprintsdesk.com/ Name: _help_center_session
Value: RDhGdDZLVHJ4bnEvdXBNYTVaWmNYaWcvanprZVBrT28vNkFIcmpCQUx5RXpaRVU0WFdIaXpxSzRYY3ZwRXRha25OZjluenI1ci9TZmlnODNZT1RuNUsxTGlCeFlLWCs5a2dWNUh3a2xGOUpUWE5tc0tPU0Z1UUs3QkJSZDZmYmpKSW56aHhJcFE1THNDNUw0Vmk5cDhrTXcramJPdmp6Z0RFNGhxWHRiNXcxTUZaSlFmMDBVWGFMbitPWkdjQmhqTDlIV0NDSlU3TzZXZHRZeWduMyt4QT09LS1RbmcyK09pdk56dXp2ODJia294a0l3PT0%3D--a89ee046070bf8ca52f4318583036122a3fed562
.help.reprintsdesk.com/ Name: __cfduid
Value: d53e941bdfe19c5e6bc15ad1e029e2eed1617374070

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=259200;
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

cdn.jsdelivr.net
cdn.plyr.io
code.jquery.com
fonts.googleapis.com
fonts.gstatic.com
help.reprintsdesk.com
info.reprintsdesk.com
inkebo.com
p20.zdassets.com
reprintsdesk.zendesk.com
static.zdassets.com
theme.zdassets.com
use.fontawesome.com
www.researchsolutions.com
inkebo.com
104.16.53.111
104.18.70.113
104.18.72.113
199.60.103.28
2001:4de0:ac18::1:a:2a
23.111.9.35
2a00:1450:4001:80e::2003
2a00:1450:4001:827::200a
2a00:1450:4001:829::2003
2a04:4e42:1b::442
2a04:4e42:1b::621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