support.arkadium.com Open in urlscan Pro
3.227.186.39 Public Scan

Go To Rescan
Add Verdict Report

Submitted URL:
https://support.arkadium.com/
Effective URL:
https://support.arkadium.com/de/support/home
Submission: On July 13 via automatic, source certstream-suspicious (July 13th 2024, 7:44:23 am UTC) — Scanned from DE

Summary HTTP 37 Redirects Links 2 Behaviour Indicators

Summary

This website contacted 13 IPs in 2 countries across 10 domains to perform 37 HTTP transactions. The main IP is 3.227.186.39, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is support.arkadium.com.
TLS certificate: Issued by R10 on July 12th 2024. Valid for: 3 months.

This is the only time support.arkadium.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
2 4	3.227.186.39 3.227.186.39	14618 (AMAZON-AES) (AMAZON-AES)
9	3.161.78.5 3.161.78.5	16509 (AMAZON-02) (AMAZON-02)
2	2a00:1450:400... 2a00:1450:4001:830::2008	15169 (GOOGLE) (GOOGLE)
1	18.244.18.4 18.244.18.4	16509 (AMAZON-02) (AMAZON-02)
2	54.88.197.161 54.88.197.161	14618 (AMAZON-AES) (AMAZON-AES)
2	54.231.226.64 54.231.226.64	16509 (AMAZON-02) (AMAZON-02)
1 12	18.173.205.76 18.173.205.76	16509 (AMAZON-02) (AMAZON-02)
1	2a02:26f0:480... 2a02:26f0:480:25::1726:6207	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
1	2606:4700::68... 2606:4700::6812:bb1f	13335 (CLOUDFLAR...) (CLOUDFLARENET)
2	52.2.52.75 52.2.52.75	14618 (AMAZON-AES) (AMAZON-AES)
2	2a00:1450:400... 2a00:1450:4001:808::200e	15169 (GOOGLE) (GOOGLE)
1	2001:4860:480... 2001:4860:4802:34::36	15169 (GOOGLE) (GOOGLE)
1	18.245.60.105 18.245.60.105	16509 (AMAZON-02) (AMAZON-02)
37	13

4 3.227.186.39 (Ashburn, United States) 2 redirects

ASN14618 (AMAZON-AES, US)
PTR: ec2-3-227-186-39.compute-1.amazonaws.com

support.arkadium.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

9 3.161.78.5 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-3-161-78-5.fra56.r.cloudfront.net

assets10.freshdesk.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
assets4.freshdesk.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
assets1.freshdesk.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
assets5.freshdesk.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
assets2.freshdesk.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
assets8.freshdesk.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a00:1450:4001:830::2008 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.googletagmanager.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 18.244.18.4 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-244-18-4.fra56.r.cloudfront.net

cdn.freshmarketer.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 54.88.197.161 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-54-88-197-161.compute-1.amazonaws.com

wchat.freshchat.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 54.231.226.64 (Ashburn, United States)

ASN16509 (AMAZON-02, US)
PTR: s3-1.amazonaws.com

s3.amazonaws.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

12 18.173.205.76 (United States) 1 redirects

ASN16509 (AMAZON-02, US)
PTR: server-18-173-205-76.fra56.r.cloudfront.net

widget.freshworks.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a02:26f0:480:25::1726:6207 (Frankfurt am Main, Germany)

ASN20940 (AKAMAI-ASN1, NL)

ams.cdn.arkadiumhosted.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2606:4700::6812:bb1f (United States)

ASN13335 (CLOUDFLARENET, US)

cdn.jsdelivr.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 52.2.52.75 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-52-2-52-75.compute-1.amazonaws.com

wchat.freshchat.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a00:1450:4001:808::200e (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.google-analytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2001:4860:4802:34::36 (United States)

ASN15169 (GOOGLE, US)

region1.google-analytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 18.245.60.105 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-245-60-105.fra60.r.cloudfront.net

803471215267121.webpush.freshchat.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
12	freshworks.com 1 redirects widget.freshworks.com — Cisco Umbrella Rank: 18978	143 KB
9	freshdesk.com assets10.freshdesk.com — Cisco Umbrella Rank: 69809 assets4.freshdesk.com — Cisco Umbrella Rank: 70860 assets1.freshdesk.com — Cisco Umbrella Rank: 70173 assets5.freshdesk.com — Cisco Umbrella Rank: 71463 assets2.freshdesk.com — Cisco Umbrella Rank: 71462 assets8.freshdesk.com — Cisco Umbrella Rank: 71797	408 KB
5	freshchat.com wchat.freshchat.com — Cisco Umbrella Rank: 13027 803471215267121.webpush.freshchat.com — Cisco Umbrella Rank: 300415	24 KB
4	arkadium.com 2 redirects support.arkadium.com	44 KB
3	google-analytics.com www.google-analytics.com — Cisco Umbrella Rank: 67 region1.google-analytics.com — Cisco Umbrella Rank: 2681	21 KB
2	amazonaws.com s3.amazonaws.com	5 KB
2	googletagmanager.com www.googletagmanager.com — Cisco Umbrella Rank: 72	166 KB
1	jsdelivr.net cdn.jsdelivr.net — Cisco Umbrella Rank: 352	8 KB
1	arkadiumhosted.com ams.cdn.arkadiumhosted.com — Cisco Umbrella Rank: 61064	301 B
1	freshmarketer.com cdn.freshmarketer.com — Cisco Umbrella Rank: 71320	81 KB
37	10

	Domain	Requested by
12	widget.freshworks.com	1 redirects support.arkadium.com widget.freshworks.com
4	wchat.freshchat.com	support.arkadium.com wchat.freshchat.com
4	support.arkadium.com	2 redirects support.arkadium.com
3	assets1.freshdesk.com	support.arkadium.com
2	www.google-analytics.com	www.googletagmanager.com www.google-analytics.com
2	s3.amazonaws.com	support.arkadium.com
2	www.googletagmanager.com	support.arkadium.com www.googletagmanager.com
2	assets10.freshdesk.com	support.arkadium.com assets10.freshdesk.com
1	803471215267121.webpush.freshchat.com	wchat.freshchat.com
1	region1.google-analytics.com	www.googletagmanager.com
1	assets8.freshdesk.com	support.arkadium.com
1	assets2.freshdesk.com	support.arkadium.com
1	assets5.freshdesk.com	support.arkadium.com
1	cdn.jsdelivr.net	support.arkadium.com
1	ams.cdn.arkadiumhosted.com	support.arkadium.com
1	cdn.freshmarketer.com	support.arkadium.com
1	assets4.freshdesk.com	support.arkadium.com
37	17

This site contains links to these domains. Also see Links.

Domain
www.arkadium.com
api.whatsapp.com

Subject Issuer	Validity	Valid
support.arkadium.com R10	`2024-07-12` - `2024-10-10`	3 months	crt.sh
*.freshdesk.com Amazon RSA 2048 M02	`2024-05-17` - `2025-06-15`	a year	crt.sh
*.google-analytics.com WR2	`2024-06-24` - `2024-09-16`	3 months	crt.sh
*.freshmarketer.com Amazon RSA 2048 M02	`2024-03-30` - `2025-04-27`	a year	crt.sh
*.freshchat.com Amazon RSA 2048 M02	`2024-01-22` - `2025-02-18`	a year	crt.sh
s3.amazonaws.com Amazon RSA 2048 M01	`2024-05-25` - `2025-05-02`	a year	crt.sh
cdn.arkadiumhosted.com R10	`2024-06-26` - `2024-09-24`	3 months	crt.sh
*.jsdelivr.net Sectigo RSA Domain Validation Secure Server CA	`2024-05-04` - `2025-05-04`	a year	crt.sh
*.freshworks.com Amazon RSA 2048 M02	`2024-06-25` - `2025-07-24`	a year	crt.sh
*.wchat.webpush.myfreshworks.com Amazon RSA 2048 M02	`2024-06-04` - `2025-07-03`	a year	crt.sh

This page contains 6 frames:

Primary Page: https://support.arkadium.com/de/support/home
Frame ID: 527B5661BBBE1A0112FA4AB1F07C1234
Requests: 26 HTTP requests in this frame

Frame: https://wchat.freshchat.com/widget/config_iframe.html?host=https://wchat.freshchat.com&token=a378cce0-d0e4-4e67-a1a4-9f065be205f0&origin=https://support.arkadium.com
Frame ID: 1F660DA1548DFD608B62D88398563E98
Requests: 1 HTTP requests in this frame

Frame: https://widget.freshworks.com/widgetBase/widget.js
Frame ID: 3C211088C2922DB1D0F88DE95529A81F
Requests: 7 HTTP requests in this frame

Frame: https://widget.freshworks.com/widgetBase/static/media/styles.5fe92f64.css
Frame ID: CC4CCF27127E4AFFA893C4BB74C1491D
Requests: 1 HTTP requests in this frame

Frame: https://wchat.freshchat.com/widget/?token=a378cce0-d0e4-4e67-a1a4-9f065be205f0&referrer=aHR0cHM6Ly9zdXBwb3J0LmFya2FkaXVtLmNvbQ==&eagerLoad=true
Frame ID: 0372EE7D7E809725DB3A88E326850F50
Requests: 1 HTTP requests in this frame

Frame: https://803471215267121.webpush.freshchat.com/index.html?ref=aHR0cHM6Ly9zdXBwb3J0LmFya2FkaXVtLmNvbQ==
Frame ID: 2FB5EF5C0A4B0E99C84FD003D131A79A
Requests: 1 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page Title

Support : Player Support

Page URL History Show full URLs

https://support.arkadium.com/ HTTP 302
https://support.arkadium.com/support/home HTTP 302
https://support.arkadium.com/de/support/home Page URL

Detected technologies

Bootstrap (Web Frameworks) Expand

Overall confidence: 100%
Detected patterns

bootstrap(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)[^>]*?(?:\.min)?\.js

Freshchat (Live Chat) Expand

Overall confidence: 100%
Detected patterns

wchat\.freshchat\.com/js/widget\.js

Freshmarketer (Analytics) Expand

Overall confidence: 100%
Detected patterns

cdn\.freshmarketer\.com

Google Analytics (Analytics) Expand

Overall confidence: 100%
Detected patterns

google-analytics\.com/(?:ga|urchin|analytics)\.js

Google Tag Manager (Tag Managers) Expand

Overall confidence: 100%
Detected patterns

googletagmanager\.com/gtag/js

jsDelivr (CDN) Expand

Overall confidence: 100%
Detected patterns

//cdn\.jsdelivr\.net/

Page Statistics

37
Requests

97 %
HTTPS

38 %
IPv6

10
Domains

17
Subdomains

13
IPs

2
Countries

891 kB
Transfer

2792 kB
Size

6
Cookies

2 Outgoing links

These are links going to different origins than the main page.

URL: https://www.arkadium.com/

Search URL Search Domain Scan URL

URL: https://api.whatsapp.com/send?phone=12123373796
Title: Chat on WhatsApp

Search URL Search Domain Scan URL

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

https://support.arkadium.com/ HTTP 302
https://support.arkadium.com/support/home HTTP 302
https://support.arkadium.com/de/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 8

https://widget.freshworks.com/widgets/44000001364.js HTTP 301
https://widget.freshworks.com/widgetBase/bootstrap.js

37 HTTP transactions
0 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H2

200

Primary Request home Show response
support.arkadium.com/de/support/
Redirect Chain

https://support.arkadium.com/
https://support.arkadium.com/support/home
https://support.arkadium.com/de/support/home

33 KB
13 KB

148ms
148ms

Document
text/html

3.227.186.39
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://support.arkadium.com/de/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

3.227.186.39 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-3-227-186-39.compute-1.amazonaws.com

Software

fwe /

Resource Hash

7ddeacbf6d2c5ac0c42b9ae25f12fb10533033f2f60809d2ac108c2c22d12f2c

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

cache-control: max-age=0, private, must-revalidate
content-encoding: gzip
content-type: text/html; charset=utf-8
date: Sat, 13 Jul 2024 07:44:18 GMT
etag: W/"43d9cec9f869d86a4ff64fe822a972bf"
nel: { "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
report-to: { "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshdesk"}]}
server: fwe
status: 200 OK
strict-transport-security: max-age=31536000; includeSubDomains
x-content-type-options: nosniff
x-envoy-upstream-service-time: 43
x-fw-ratelimiting-managed: true
x-ratelimit-limit: 300
x-ratelimit-remaining: 299 198
x-ratelimit-reset: 130724074518
x-ratelimit-total: 200
x-ratelimit-used-currentrequest: 1
x-request-id: e391e7eb-aa48-96d6-bf3e-2ecdb98fe41b
x-trace-id: 00-a23d2267727dbc5fac9b7930b750a8be-47a32e71ccc99315-01
x-xss-protection: 1; mode=block

Redirect headers

cache-control: no-cache
content-security-policy: default-src 'self'; connect-src 'self' *.freshconnect.io/ *.freshsales.io/ *.freshworks.com/ *.freshdesk.com/ *.freshworksapi.com/ *.freshdeskusercontent.com/ *.freshdeskusercontent-euc.com/ *.freshdeskusercontent-in.com/ *.freshdeskusercontent-aus.com/ *.fconstage.io/ analytics.inlinemanual.com/__profile analytics.inlinemanual.com/__ptm backend.getbeamer.com/ heapanalytics.com/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/assets/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2lz1e868xzctj.cloudfront.net/ rum.haystack.es/freshdesk/analytics fonts.googleapis.com/ fonts.gstatic.com/ sentry.io/api/ wss://*.freshworksapi.com/ wss://*.freshdesk.com/ fg8vvsvnieiv3ej16jby.litix.io/ distillery.wistia.com/ pipedream.wistia.com/ freshworks.asknice.ly/ embedwistia-a.akamaihd.net/ embed-fastly.wistia.com/ maps.googleapis.com/ graph.microsoft.com/v1.0/ freshcaller-attachments.s3.amazonaws.com/production/ euc-freshcaller-attachments.s3.eu-central-1.amazonaws.com/production/ mec-freshcaller-attachments.s3.me-central-1.amazonaws.com/production/ au-freshcaller-attachments.s3-ap-southeast-2.amazonaws.com/production/ in-freshcaller-attachments.s3.ap-south-1.amazonaws.com/production/ pubsub.rtschannel.com/ api.fdcollab.com/ wss://pubsub.rtschannel.com/ data: blob: api.appcues.net/ wss://api.appcues.net/ fast.appcues.com/ cdn.jsdelivr.net/npm/@freshworks/crayons-icon@next/dist/ translate.googleapis.com/translate_a/t translate.googleapis.com/element/log fast.wistia.net/ fast.wistia.com/ embed-cloudfront.wistia.com/deliveries/ app.inlinemanual.com/ client-api.auryc.com/ *.surveyserv.com *.freshsurvey.com *.freddybot.com; font-src 'self' *.freshdesk.com/ fonts.gstatic.com/ fonts.googleapis.com/ cdnjs.cloudflare.com/ajax/libs/font-awesome/4.2.0/fonts/ fast.wistia.net/ fast.wistia.com/ *.freddybot.com cdn.inlinemanual.com/inm/author/ data:; frame-src 'self' https:; img-src 'self' https: data: blob:; media-src 'self' https: blob:; object-src 'none'; script-src 'self' *.freshworksapi.com/ *.freshworks.com/ *.myfreshworks.com/ *.freshdesk.com/ *.freshchat.com/ *.freshcaller.com/ *.freshconnect.io/ *.freshcloud.io/ *.fconstage.io/ wchat.freshchat.com/js/ wchat.freshchat.com/widget/js/ assets.calendly.com/assets/external/widget.js d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ app.getbeamer.com/js/beamer-embed.js analytics.inlinemanual.com/ cdn.inlinemanual.com/embed/ cdn.heapanalytics.com/ cdnjs.cloudflare.com/ js.chargebee.com/v1/chargebee.js js.braintreegateway.com/v1/braintree.js static.freshdev.io/ fast.wistia.net/ fast.wistia.com/ static.getbeamer.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js js-agent.newrelic.com/ www.googletagmanager.com/gtag/js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.js www.dropbox.com/static/api/2/dropins.js js.live.net/v7.2/OneDrive.js apis.google.com/ asknice.ly bam.nr-data.net/ www.google-analytics.com/analytics.js maps.googleapis.com/ unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.esm.js unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.js s3.amazonaws.com/freshcaller-widget-loader/ in-freshcaller-widget-loader.s3.ap-south-1.amazonaws.com/ s3.eu-central-1.amazonaws.com/euc-freshcaller-widget-loader/ mec-freshcaller-widget-loader.s3.me-central-1.amazonaws.com/ au-freshcaller-widget-loader.s3-ap-southeast-2.amazonaws.com/ www.dropbox.com/static/api/1/dropbox.js fast.appcues.com/ translate.google.com/translate_a/element.js translate.googleapis.com/_/translate_http/_/js/ translate-pa.googleapis.com/v1/supportedLanguages cdn.surveyserv.com/widget.min.js cdn.freshdev.io/assets/marketplace-heap.js cdn.freshcloud.io/assets/marketplace-heap.js cdn.inlinemanual.com/inm/author/ app.inlinemanual.com/ *.surveyserv.com *.freshsurvey.com www.google.com/recaptcha/ www.gstatic.com/recaptcha/ *.freddybot.com d3el5jsqgryo0a.cloudfront.net accounts.google.com/ 'unsafe-inline' 'unsafe-eval'; style-src 'self' *.freshworks.com *.myfreshworks.com/ *.freshchat.com/ d3h0owdjgzys62.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ fonts.googleapis.com/ app.getbeamer.com/styles/beamer-embed.css *.freshdesk.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.css fast.appcues.com/ asknice.ly *.surveyserv.com *.freshsurvey.com *.freddybot.com cdn.inlinemanual.com/inm/author/ 'unsafe-inline'; worker-src 'self' blob:
content-type: text/html; charset=utf-8
date: Sat, 13 Jul 2024 07:44:18 GMT
location: https://support.arkadium.com/de/support/home
nel: { "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
report-to: { "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshdesk"}]}
server: fwe
status: 302 Found
strict-transport-security: max-age=31536000; includeSubDomains
x-content-type-options: nosniff
x-envoy-upstream-service-time: 37
x-fw-ratelimiting-managed: true
x-ratelimit-limit: 300
x-ratelimit-remaining: 299 199
x-ratelimit-reset: 130724074518
x-ratelimit-total: 200
x-ratelimit-used-currentrequest: 1
x-request-id: cd9cf119-06f3-4a65-bad0-37b8e52804f5
x-trace-id: 00-0819a359e2954500b0b6be964b059b9e-43a978919e13b1d6-00
x-xss-protection: 1; mode=block

GET
H2 200 falcon_portal_utils-ed851bbb56c98c2dee4aa0681760556741f594394cd104f388a8e5efcf47d8f2.css
assets10.freshdesk.com/assets/cdn/ 262 KB
83 KB 54ms
12ms Stylesheet
text/css 3.161.78.5
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://assets10.freshdesk.com/assets/cdn/falcon_portal_utils-ed851bbb56c98c2dee4aa0681760556741f594394cd104f388a8e5efcf47d8f2.css
Requested by: Host: support.arkadium.com
URL: https://support.arkadium.com/de/support/home
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 3.161.78.5 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-3-161-78-5.fra56.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 2c891580e930d36820b9c7a904dc7d534e695282e01ca615be037b1d9934d957

Request headers

Referer: https://support.arkadium.com/
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date: Wed, 27 Dec 2023 02:28:54 GMT
content-encoding: gzip
via: 1.1 3c13cc51908e4d37d2a5046d7703e256.cloudfront.net (CloudFront)
x-amz-version-id: 6e2.IdrVFkqKY.DkUdKqhxtdyr8J8Pjg
x-amz-cf-pop: FRA56-P10
age: 17212525
x-amz-server-side-encryption: AES256
x-cache: Hit from cloudfront
x-amz-replication-status: COMPLETED
content-length: 84894
last-modified: Tue, 10 Oct 2023 13:29:03 GMT
server: AmazonS3
etag: "e5af6a6bdc0073496c1176402fa39a05"
content-type: text/css
cache-control: public, max-age=31557600
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Full URL

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Referer: https://support.arkadium.com/
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date: Thu, 20 Jun 2024 11:49:56 GMT
content-encoding: gzip
via: 1.1 a9a00cd74e5659e3b49c7fab5dc2863a.cloudfront.net (CloudFront)
x-amz-version-id: J7DQRxG207YpFPJ1oXinRqaa3zIMkw2T
last-modified: Thu, 20 Jun 2024 11:47:50 GMT
server: AmazonS3
x-amz-cf-pop: FRA56-P12
age: 1972464
etag: W/"5fe92f640f91955b9bd354d6d0e721cb"
vary: Accept-Encoding
x-cache: Hit from cloudfront
content-type: text/css
cache-control: max-age=8640000
x-amz-cf-id: rR2lwq8o7y28-XTbe-nD4Iw3EHNRe9iU-VQIwslSSyyCqdvwmCvQVA==

GET
H/1.1 200
OK FALaRAMRX8D6nntt2QNn7BPN0BSHDH9POw.png
s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/2043039260438/fav_icon/ 826 B
1 KB 129ms
129ms Other
image/png 54.231.226.64
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/2043039260438/fav_icon/FALaRAMRX8D6nntt2QNn7BPN0BSHDH9POw.png
Protocol: HTTP/1.1
Security: TLS 1.3, , CHACHA20_POLY1305
Server: 54.231.226.64 Ashburn, United States, ASN16509 (AMAZON-02, US),
Reverse DNS: s3-1.amazonaws.com
Software: AmazonS3 /
Resource Hash: 29b3b007698e236017a7647ab226b03cc56dbdaa5190bfb404e1d8abc5a38912

Request headers

Referer: https://support.arkadium.com/
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

Date: Sat, 13 Jul 2024 07:44:20 GMT
x-amz-version-id: TkLlGjmN3hgyesxG6ZjSYKiGbDDIP7fG
Last-Modified: Fri, 09 Aug 2019 08:31:19 GMT
Server: AmazonS3
x-amz-request-id: BP9PNG10ZP4R4GV3
ETag: "e5041aeaf3b309442b823177770f7721"
x-amz-server-side-encryption: AES256
Content-Type: image/png
x-amz-replication-status: COMPLETED
Accept-Ranges: bytes
Content-Length: 826
x-amz-id-2: 1eHU5u25rWYTvojPaEo83fvpsiYpqEol6wMZfYBUGbGQkQtDdDGrSjsImPqp3IL9FYj/dq3svV8=

GET
H2 200 en.json Show response
widget.freshworks.com/widgetBase/locales/ Frame 3C21 5 KB
2 KB 10ms
9ms XHR
application/json 18.173.205.76
AMAZON-02

General

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Show headers Download Go to

Full URL: https://widget.freshworks.com/widgetBase/locales/en.json
Requested by: Host: widget.freshworks.com
URL: https://widget.freshworks.com/widgetBase/10.e2a6e1199313e5325e57.widget.js
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.173.205.76 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-173-205-76.fra56.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: a50b51ac483825c4c798132f572dc813498c9087ff4f4d4b0cafd5deba43d130

Request headers

Referer: https://support.arkadium.com/
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date: Thu, 20 Jun 2024 12:07:42 GMT
x-amz-version-id: qIBMpApdtJkhitrZfHDnCWIsuKtJYtMf
content-encoding: gzip
via: 1.1 65c5d5104f267ee43cce97d81871c884.cloudfront.net (CloudFront)
x-amz-cf-pop: FRA56-P12
age: 1971398
x-cache: Hit from cloudfront
last-modified: Thu, 20 Jun 2024 11:47:18 GMT
server: AmazonS3
etag: W/"b89e0007134ac4d219df17aa6fcd289e"
vary: Accept-Encoding,Origin
access-control-allow-methods: GET
content-type: application/json
access-control-allow-origin: *
cache-control: max-age=8640000
x-amz-cf-id: 59oez0aguNoLwtGXwwkv-m3Xqi-00tv72x5N1LqcO7OirozbJ8HtfA==

GET
H2 200 /
wchat.freshchat.com/widget/ Frame 0372 0
0 114ms
114ms Document
text/html 52.2.52.75
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://wchat.freshchat.com/widget/?token=a378cce0-d0e4-4e67-a1a4-9f065be205f0&referrer=aHR0cHM6Ly9zdXBwb3J0LmFya2FkaXVtLmNvbQ==&eagerLoad=true

Requested by

Host: wchat.freshchat.com
URL: https://wchat.freshchat.com/js/widget.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

52.2.52.75 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-52-2-52-75.compute-1.amazonaws.com

Software

fwe /

Resource Hash

Security Headers

Name	Value
Content-Security-Policy	style-src 'unsafe-inline' ; font-src 'self' data:; img-src 'self' * data:; connect-src 'self' ; script-src 'self' 'unsafe-eval' 'unsafe-inline' https://.freshchat.com https://.freshworksapi.com; child-src 'self' blob:; media-src 'self' https://.freshchat.com; manifest-src 'self' https://.freshchat.com; default-src 'none';
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Xss-Protection	1; mode=block

Request headers

Referer: https://support.arkadium.com/
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

cache-control: no-cache, no-store, must-revalidate, pre-check=0, post-check=0
content-encoding: gzip
content-security-policy: style-src 'unsafe-inline' *; font-src 'self' * data:; img-src 'self' * data:; connect-src 'self' *; script-src 'self' 'unsafe-eval' 'unsafe-inline' https://*.freshchat.com https://*.freshworksapi.com; child-src 'self' * blob:; media-src 'self' https://*.freshchat.com; manifest-src 'self' https://*.freshchat.com; default-src 'none';
content-type: text/html
date: Sat, 13 Jul 2024 07:44:19 GMT
last-modified: Thu, 04 Jul 2024 12:46:53 GMT
nel: { "report_to": "nel-endpoint-freshchat", "max_age": 2592000, "include_subdomains": true}
report-to: { "group": "nel-endpoint-freshchat", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshchat"}]}
server: fwe
strict-transport-security: max-age=31536000; includeSubDomains
x-envoy-upstream-service-time: 1
x-fw-ratelimiting-managed: false
x-request-id: 5d368c88-2764-4634-90e7-84cd79ca092d
x-server: krbd4
x-trace-id: 00-2eedf15c702d9046c491cdfec66f127c-d2b56a842cba5b57-00
x-xss-protection: 1; mode=block

GET
H2 200 widget.css
wchat.freshchat.com/widget/css/ 9 KB
2 KB 132ms
132ms Stylesheet
text/css 54.88.197.161
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://wchat.freshchat.com/widget/css/widget.css?t=1720856659821

Requested by

Host: wchat.freshchat.com
URL: https://wchat.freshchat.com/js/widget.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

54.88.197.161 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-54-88-197-161.compute-1.amazonaws.com

Software

fwe /

Resource Hash

58e78ddbe7394cd14a1e3bc3d8a85a8f9a5c319653ce2a50008ed33560df6b1b

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Xss-Protection	1; mode=block

Request headers

Referer: https://support.arkadium.com/
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date: Sat, 13 Jul 2024 07:44:19 GMT
strict-transport-security: max-age=31536000; includeSubDomains
content-encoding: gzip
nel: { "report_to": "nel-endpoint-freshchat", "max_age": 2592000, "include_subdomains": true}
x-envoy-upstream-service-time: 0
x-xss-protection: 1; mode=block
x-request-id: 68ed5207-4542-4eef-bf27-f70c4a42386e
x-trace-id: 00-2477075e890ff017fa2a8ccb587baa6c-a675c78f6292b21c-00
last-modified: Thu, 04 Jul 2024 12:46:53 GMT
server: fwe
report-to: { "group": "nel-endpoint-freshchat", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshchat"}]}
content-type: text/css
x-fw-ratelimiting-managed: false
cache-control: max-age=31536000,no-cache, no-store, must-revalidate, pre-check=0, post-check=0,public
x-server: krbd4
expires: Sun, 13 Jul 2025 07:44:19 GMT

GET
H2 200 index.html
803471215267121.webpush.freshchat.com/ Frame 2FB5 0
0 441ms
393ms Document
text/html 18.245.60.105
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://803471215267121.webpush.freshchat.com/index.html?ref=aHR0cHM6Ly9zdXBwb3J0LmFya2FkaXVtLmNvbQ==
Requested by: Host: wchat.freshchat.com
URL: https://wchat.freshchat.com/js/widget.js
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.245.60.105 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-245-60-105.fra60.r.cloudfront.net
Software: AmazonS3 /
Resource Hash

Request headers

Referer: https://support.arkadium.com/
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

content-encoding: gzip
content-type: text/html
date: Sat, 13 Jul 2024 07:44:22 GMT
etag: W/"4d98f93ebe4eb8cedbbfdb3004920aeb"
last-modified: Fri, 25 Oct 2019 06:53:38 GMT
server: AmazonS3
vary: Accept-Encoding
via: 1.1 79a075303cab256e952b4b0679e1182c.cloudfront.net (CloudFront)
x-amz-cf-id: kIciJPzV67cwyl5Wp_icpW456gUcKriuQtyhv9KaAJsH8DE5MH9Nzg==
x-amz-cf-pop: FRA60-P5
x-amz-server-side-encryption: AES256
x-cache: RefreshHit from cloudfront

Verdicts & Comments Add Verdict or Comment

131 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

6 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Domain/Path	Expires	Name / Value
support.arkadium.com/	1969-12-31 23:59:59	Name: _x_w Value: 31_1
.arkadium.com/	1970-01-21 06:46:32	Name: zarget_user_id Value: c2383f43-7342-4aa5-fc06-a6e8f527b517
.arkadium.com/	1970-01-21 07:36:56	Name: _ga_3CKEV5KMX4 Value: GS1.1.1720856659.1.0.1720856659.0.0.0
.arkadium.com/	1970-01-21 07:36:56	Name: _ga Value: GA1.2.396778222.1720856660
.arkadium.com/	1970-01-20 22:02:23	Name: _gid Value: GA1.2.694927766.1720856660
.arkadium.com/	1970-01-20 22:00:56	Name: _gat_gtag_UA_174933672_1 Value: 1

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

803471215267121.webpush.freshchat.com
ams.cdn.arkadiumhosted.com
assets1.freshdesk.com
assets10.freshdesk.com
assets2.freshdesk.com
assets4.freshdesk.com
assets5.freshdesk.com
assets8.freshdesk.com
cdn.freshmarketer.com
cdn.jsdelivr.net
region1.google-analytics.com
s3.amazonaws.com
support.arkadium.com
wchat.freshchat.com
widget.freshworks.com
www.google-analytics.com
www.googletagmanager.com
18.173.205.76
18.244.18.4
18.245.60.105
2001:4860:4802:34::36
2606:4700::6812:bb1f
2a00:1450:4001:808::200e
2a00:1450:4001:830::2008
2a02:26f0:480:25::1726:6207
3.161.78.5
3.227.186.39
52.2.52.75
54.231.226.64
54.88.197.161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support.arkadium.com Open in urlscan Pro 3.227.186.39 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page Title

Page URL History Show full URLs

Detected technologies

Page Statistics

37 Requests

97 %HTTPS

38 %IPv6

10 Domains

17 Subdomains

13 IPs

2 Countries

891 kBTransfer

2792 kBSize

6 Cookies

2 Outgoing links

Page URL History

Redirected requests

37 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 0 data transactions

Request headers

Response headers

Redirect headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Redirect headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

support.arkadium.com Open in urlscan Pro
3.227.186.39 Public Scan

Screenshot
Live screenshot

Full Image

37
Requests

97 %
HTTPS

38 %
IPv6

10
Domains

17
Subdomains

13
IPs

2
Countries

891 kB
Transfer

2792 kB
Size

6
Cookies

37 HTTP transactions
0 data transactions