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BRIGHT SPOTS IN HEALTHCARE

Find a bright spot ... and clone it!
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CREATING A MORE HUMAN, HOLISTIC APPROACH TO SDOH: REACHING THE UNREACHABLE WITH
ANTHEM, OPTIMA HEALTH, UNITEDHEALTHCARE & ICARIO

Reaching hard-to-reach populations takes heart, determination, and support. And
it’s hard. Just because you’re communicating, doesn’t mean you’re connecting.
Our panel explores ways health plans can make sure they meet their members where
they're at and how to navigate the complicated outreach process. Panelists:
Merrill Friedman, RVP, Inclusive Policy and Advocacy, Anthem; Ben Line, SVP,
Complex Member Services, UnitedHealthcare; Traci Massie, Director, Government
Programs, Optima Health; Sara Ratner, SVP, Government Markets & Strategic
Initiatives, Icario
https://www.sharedpurposeconnect.com/events/creating-a-more-human-holistic-approach-to-sdoh-reaching-the-unreachable/
This Bright Spots in Healthcare episode is sponsored by Icario. Icario is a
health action platform that unites pioneering technology, data science, and
behavioral insights to connect everyone to better health. Icario develops
personalized healthcare experiences that move people to better health with every
action while reducing member abrasion through the use of extrinsic and intrinsic
motivations. Learn more at icariohealth.com  
April 21, 2022

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YOUR NEW SDOH ROADMAP: INTEGRATING SOCIAL CARE INTO HEALTHCARE

In order to implement an effective SDOH strategy, healthcare organizations must
develop an infrastructure to integrate both clinical and social interventions.
Our panel of experts from Melanin & Medicine, MetroPlus Health, Priority Health,
ProMedica, and Socially Determined shares best practices, lessons learned, and
key considerations to help you design a roadmap to address social determinants
of health (SDOH), social risk factors and social needs among the communities,
populations and individuals you serve. Panelist bios:
https://www.sharedpurposeconnect.com/events/your-new-sdoh-roadmap-integrating-social-care-into-healthcare/
  This episode is sponsored by Socially Determined Socially Determined is a
Social Risk IntelligenceTM and solutions company, providing risk analytics,
data, and advisory services to industry-leading organizations committed to
assessing and addressing Social Determinants of Health (SDOH) and social risk
among the communities and populations they serve – and bear risk for. To that
end, we offer a purpose-built analytics platform, SocialScape®, to quantify,
visualize, and mitigate the impact of SDOH and social risk – at scale.  
SocialScape generates community-level SDOH risk exposure indices,
individual-level social risk factor scores, and advanced analytics that empower
organizations to understand how SDOH and social risk impacts key business
metrics, including suboptimal utilization, total cost of care, quality measure
attainment, and health equity, as well as member engagement, satisfaction, and
retention. Our platform and expertise are trusted by organizations across the
healthcare ecosystem including health plans, health systems, life science
companies, non-profits, and foundations.
April 15, 2022

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TRUE VALUE-BASED CARE STARTS WITH AN ACTION

 Dr. Jonah Mink, Medical Director of Health.io discusses how health plans can
convert data into actionable insights by leveraging focused chronic care service
providers with at-home or last-mile care or diagnostics. Jonah also shares how
health plans are generating clinical results and revenue from partnerships with
service providers and offers guidance on what plans should consider when
thinking about a partnership. He also discusses how partnerships with chronic
care-focused service providers help reduce health disparities in the community.
  Jonah cares deeply about health equity and social justice and has expertise in
new models of technology and relationship-based care delivery that address
access gaps and improves care quality. Jonah completed his residency training in
Family Medicine and Community Health at the University of Pennsylvania works as
a family medicine doctor in the U.S. and Israel.   To receive a copy of the
Healthy.io whitepaper, Actionable Approaches to Population Health, please
complete this form: https://www.sharedpurposeconnect.com/population-health/  
This episode is sponsored by Healthy.io Healthy.io is an innovative healthcare
company that uses smartphone technology to make remote clinical testing
possible. Healthy.io is the global leader in turning the smartphone camera into
a clinical-grade medical device for at-home urinalysis and digital wound
management. Their home urinalysis kits aid in the diagnosis of chronic kidney
disease, urinary tract infections and prenatal testing and serves over 500,000
patients worldwide. Beyond being recently featured by CNBC, Fast Company and the
Financial Times, Healthy IO is partnered with some of the nation's leading
health plans and the National Health Service in the United Kingdom b/c of the
test’s ease of use, high patient adherence and the huge potential savings
March 31, 2022

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HEALTH EQUITY AND SDOH: LEVERAGING DATA AND MEASURES WITH ANTHEM, CARESOURCE,
NATIONWIDE CHILDREN’S HOSPITAL AND EVOLENT

Achieving health equity begins with an ability to identify health disparities
and their causes Without adequate data and measures, inequities remain unseen
and unaddressed. Our expert panel discusses the importance of leveraging data
and analytics to understand, measure, and support equity improvement efforts.
They will share successful strategies and best practices you can bring back to
your organization.   Panelists: R.J. Briscione, Senior Director, Social
Determinants of Health Strategy & Execution, Aetna, a CVS Health Company,
Merrill Friedman, RVP, Inclusive Policy and Advocacy, Anthem, Inc., Amy Riegel,
Senior Director, Housing, CareSource, Nick Jones, Director, Healthy
Neighborhoods Healthy Families, Nationwide Children's Hospital, Katie McKillen,
Regional President, Market Operations, Evolent Health   This episode is
sponsored by Evolent Health Services Evolent Health Services provides modern
administrative and clinical capabilities along with managed services to health
plans and risk-bearing organizations. We drive operational efficiency through
higher levels of automation, enhance member engagement using a modern, fully
integrated end-to-end platform, and leverage AI to convert data into actionable
insights. visit:evolenthealthservices.com  
March 25, 2022

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CONSUMER CENTRICITY AND THE POWER OF PAM®

Eric goes one-on-One with Chris Delaney, Founder and CEO of Insignia Health.
During the episode, Chris talks about consumer centricity and the importance of
the patient activation measure (PAM) for health plans and providers. He provides
various case studies and overall guidance on how to successfully implement
activation programs that work. This episode is sponsored by Insignia Health
Insignia Health has been embedded in patient activation research, platform
development and consulting for over 20 years providing leading solutions around
patient activation assessment as well as patient health coaching and engagement
resources.   Their partners include hospitals and health systems, health plans
and insurers, pharmaceutical companies and government health programs around the
world, including direct contracts with leading healthcare organizations like the
Centers for Medicare and Medicaid Services (United States) and the National
Health Service (England).   We know, In order to improve a consumer’s health, we
have to meet them where they are. The Patient Activation Measure® (PAM®) is a
10- or 13-item survey that measures a patient’s current knowledge, skills and
confidence to manage their own health and healthcare. PAM’s design and results
are validated by hundreds of published studies from researchers around the
world. Visit: insigniahealth.com
February 17, 2022

Read More


MEDICARE ADVANTAGE: NOVEL APPROACHES TO WHOLE PERSON CARE

Experts from Cigna, SCAN Health Plan and UPMC Health plan share strategies and
best practices for generating higher HEDIS and STAR ratings by advancing a
holistic approach to their members’ care including “last mile” strategies and
caregiver support coupled with physical, behavioral and social needs. Panelists
include Ellen Bjeckford, PhD, MPH, Associate Vice President, Population Health
and Clinical Transformation, UPMC Health Plan, Evan Falchuk, Chairman & CEO,
Family First,  Sophie Howlett, Manager, Population Health, SCAN Health Plan
Grant Tarbox, DO, Regional Medical Executive, West/Northeast Region, Cigna
Medicare, Kendra White, Senior Manager, Community Relations, UPMC for Life, UPMC
Health Plan. 
Bios:https://www.sharedpurposeconnect.com/events/medicare-advantage-novel-approaches-to-whole-person-care/
  This episode is sponsored by Family First More than ever, Americans are
struggling with the complex realities of caregiving. Family First is the first
expert-led and technology-powered caregiving solution for Medicare members. By
integrating clinical data and social determinants of health, our
multi-disciplinary Care Teams craft and implement comprehensive care plans to
solve Medicare members’ most urgent caregiving needs, close care gaps, increase
member satisfaction and decrease the intensity of care needed. To learn more,
visit www.Family-first.com.
February 11, 2022

Read More
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BRIGHT SPOTS IN HEALTHCARE

Each week, we feature innovators in the healthcare industry to extract the
strategies, tactics, and tools they utilize to generate extraordinary, positive
outcomes. We highlight and breakdown these positive deviants, or "bright spots",
so you can implement them in your organization.

View All Episodes


HOST


ERIC GLAZER

Executive Producer & Host

Eric Glazer is the founder and CEO of Shared Purpose Connect, the company that
hosts and produces the Bright Spots in Healthcare podcast. He has over two
decades of experience producing leading healthcare events and collaborative
projects, launching new telehealth services, and running executive councils for
the industry (i.e. Chief Medical Officer Council). Eric also leads Product
Innovation and Client Experience for Teladoc Health (SPC is not affiliated or
funded by Teladoc Health). Eric holds a BS and MBA in Health Care from Union
College in Schenectady, New York.



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