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ie.support.helpling.com Open in urlscan Pro
18.158.197.144  Public Scan

Go To Rescan Add Verdict Report
Submitted URL: https://ie.support.helpling.com/
Effective URL: https://ie.support.helpling.com/de/support/login
Submission: On July 09 via automatic, source certstream-suspicious — Scanned from DE
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 6 IPs in 3 countries across 5 domains to perform 19 HTTP transactions. The main IP is 18.158.197.144, located in Frankfurt am Main, Germany and belongs to AMAZON-02, US. The main domain is ie.support.helpling.com.
TLS certificate: Issued by R11 on July 8th 2024. Valid for: 3 months.
This is the only time ie.support.helpling.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
5 7 18.158.197.144 16509 (AMAZON-02)
1 1 52.57.113.147 16509 (AMAZON-02)
1 1 3.77.16.251 16509 (AMAZON-02)
10 108.138.19.6 16509 (AMAZON-02)
1 3.5.71.137 16509 (AMAZON-02)
3 2606:4700:303... 13335 (CLOUDFLAR...)
2 52.218.30.90 16509 (AMAZON-02)
1 3.5.139.106 16509 (AMAZON-02)
19 6
7    18.158.197.144 (Frankfurt am Main, Germany)

ASN16509 (AMAZON-02, US)
PTR: ec2-18-158-197-144.eu-central-1.compute.amazonaws.com
ie.support.helpling.com
1    52.57.113.147 (Frankfurt am Main, Germany)

ASN16509 (AMAZON-02, US)
PTR: ec2-52-57-113-147.eu-central-1.compute.amazonaws.com
helpling-701403902380309397.myfreshworks.com
1    3.77.16.251 (Frankfurt am Main, Germany)

ASN16509 (AMAZON-02, US)
PTR: ec2-3-77-16-251.eu-central-1.compute.amazonaws.com
helpling-int.freshdesk.com
10    108.138.19.6 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-108-138-19-6.fra56.r.cloudfront.net
euc-assets9.freshdesk.com
euc-assets5.freshdesk.com
euc-assets1.freshdesk.com
euc-assets7.freshdesk.com
euc-assets10.freshdesk.com
euc-assets4.freshdesk.com
1    3.5.71.137 (Dublin, Ireland)

ASN16509 (AMAZON-02, US)
PTR: s3-eu-west-1-r-w.amazonaws.com
production-nl-h2.s3.eu-west-1.amazonaws.com
3    2606:4700:3030::ac43:b064 (United States)

ASN13335 (CLOUDFLARENET, US)
helpling-group.com
2    52.218.30.90 (Dublin, Ireland)

ASN16509 (AMAZON-02, US)
PTR: s3-3-w.amazonaws.com
production-de-h2.s3.amazonaws.com
1    3.5.139.106 (Frankfurt am Main, Germany)

ASN16509 (AMAZON-02, US)
PTR: s3.eu-central-1.amazonaws.com
s3.eu-central-1.amazonaws.com
Apex Domain
Subdomains		 Transfer
11 freshdesk.com
helpling-int.freshdesk.com
euc-assets9.freshdesk.com — Cisco Umbrella Rank: 636917
euc-assets5.freshdesk.com — Cisco Umbrella Rank: 740711
euc-assets1.freshdesk.com — Cisco Umbrella Rank: 636916
euc-assets7.freshdesk.com — Cisco Umbrella Rank: 593391
euc-assets10.freshdesk.com — Cisco Umbrella Rank: 650695
euc-assets4.freshdesk.com — Cisco Umbrella Rank: 623676
413 KB
7 helpling.com
ie.support.helpling.com
58 KB
4 amazonaws.com
production-nl-h2.s3.eu-west-1.amazonaws.com
production-de-h2.s3.amazonaws.com
s3.eu-central-1.amazonaws.com
23 KB
3 helpling-group.com
helpling-group.com
82 KB
1 myfreshworks.com
helpling-701403902380309397.myfreshworks.com
871 B
19 5
Domain Requested by
7 ie.support.helpling.com 5 redirects ie.support.helpling.com
3 helpling-group.com ie.support.helpling.com
3 euc-assets9.freshdesk.com ie.support.helpling.com
euc-assets9.freshdesk.com
2 production-de-h2.s3.amazonaws.com ie.support.helpling.com
2 euc-assets1.freshdesk.com ie.support.helpling.com
2 euc-assets5.freshdesk.com ie.support.helpling.com
1 s3.eu-central-1.amazonaws.com
1 euc-assets4.freshdesk.com ie.support.helpling.com
1 euc-assets10.freshdesk.com ie.support.helpling.com
1 euc-assets7.freshdesk.com ie.support.helpling.com
1 production-nl-h2.s3.eu-west-1.amazonaws.com ie.support.helpling.com
1 helpling-int.freshdesk.com 1 redirects
1 helpling-701403902380309397.myfreshworks.com 1 redirects
19 13

This site contains links to these domains. Also see Links.

Domain
www.helpling.ie
helpling-701403902380309397.myfreshworks.com
www.facebook.com
Subject Issuer Validity Valid
ie.support.helpling.com
R11		 2024-07-08 -
2024-10-06		 3 months crt.sh
*.freshdesk.com
Amazon RSA 2048 M02		 2024-05-17 -
2025-06-15		 a year crt.sh
*.s3-eu-west-1.amazonaws.com
Amazon RSA 2048 M01		 2024-06-22 -
2025-05-28		 a year crt.sh
helpling-group.com
E1		 2024-05-28 -
2024-08-26		 3 months crt.sh
*.s3.amazonaws.com
Amazon RSA 2048 M01		 2024-04-22 -
2025-04-07		 a year crt.sh
*.s3.eu-central-1.amazonaws.com
Amazon RSA 2048 M01		 2024-02-08 -
2025-01-18		 a year crt.sh

This page contains 1 frames:

Primary Page: https://ie.support.helpling.com/de/support/login
Frame ID: E46EC575D9E1FF19BDF23676DE3697AB
Requests: 19 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page Title

Anmelden : Help Portal Customer IE

Page URL History Show full URLs

  1. https://ie.support.helpling.com/ HTTP 302
    https://ie.support.helpling.com/support/home HTTP 302
    https://ie.support.helpling.com/de/support/home HTTP 302
    https://ie.support.helpling.com/de/support/login HTTP 302
    https://helpling-701403902380309397.myfreshworks.com/oauth/authorize?client_id=451980218021503405&redirect_uri=https%3A%2F%2Fhelp... HTTP 302
    https://helpling-int.freshdesk.com/freshid/authorize_callback?hd=ie.support.helpling.com&error=login_required&e... HTTP 302
    https://ie.support.helpling.com/freshid/authorize_callback?hd=ie.support.helpling.com&error=login_required&e... HTTP 302
    https://ie.support.helpling.com/de/support/login Page URL

Page Statistics

19
Requests

100 %
HTTPS

13 %
IPv6

5
Domains

13
Subdomains

6
IPs

3
Countries

556 kB
Transfer

1605 kB
Size

4
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://ie.support.helpling.com/ HTTP 302
    https://ie.support.helpling.com/support/home HTTP 302
    https://ie.support.helpling.com/de/support/home HTTP 302
    https://ie.support.helpling.com/de/support/login HTTP 302
    https://helpling-701403902380309397.myfreshworks.com/oauth/authorize?client_id=451980218021503405&redirect_uri=https%3A%2F%2Fhelpling-int.freshdesk.com%2Ffreshid%2Fauthorize_callback%3Fhd%3Die.support.helpling.com&response_type=code&hd=helpling-int.freshdesk.com HTTP 302
    https://helpling-int.freshdesk.com/freshid/authorize_callback?hd=ie.support.helpling.com&error=login_required&error_description=user_login_is_required HTTP 302
    https://ie.support.helpling.com/freshid/authorize_callback?hd=ie.support.helpling.com&error=login_required&error_description=user_login_is_required HTTP 302
    https://ie.support.helpling.com/de/support/login Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

19 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request login
ie.support.helpling.com/de/support/
Redirect Chain
  • https://ie.support.helpling.com/
  • https://ie.support.helpling.com/support/home
  • https://ie.support.helpling.com/de/support/home
  • https://ie.support.helpling.com/de/support/login
  • https://helpling-701403902380309397.myfreshworks.com/oauth/authorize?client_id=451980218021503405&redirect_uri=https%3A%2F%2Fhelpling-int.freshdesk.com%2Ffreshid%2Fauthorize_callback%3Fhd%3Die.supp...
  • https://helpling-int.freshdesk.com/freshid/authorize_callback?hd=ie.support.helpling.com&error=login_required&error_description=user_login_is_required
  • https://ie.support.helpling.com/freshid/authorize_callback?hd=ie.support.helpling.com&error=login_required&error_description=user_login_is_required
  • https://ie.support.helpling.com/de/support/login
81 KB
18 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://ie.support.helpling.com/de/support/login
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
18.158.197.144 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-158-197-144.eu-central-1.compute.amazonaws.com
Software
fwe /
Resource Hash
30933b29f3063b09b747642d2a38c947f30eb208aa326ff756b9f315be950e93
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options DENY
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

cache-control
max-age=0, private, must-revalidate
content-encoding
gzip
content-type
text/html; charset=utf-8
date
Tue, 09 Jul 2024 13:04:23 GMT
etag
W/"48fdf74689e29b551529a0a9059fa633"
nel
{ "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
report-to
{ "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.eu-central-1.freshedge.net/nelreports/freshdesk"}]}
server
fwe
status
200 OK
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
119
x-frame-options
DENY
x-fw-ratelimiting-managed
true
x-ratelimit-limit
300
x-ratelimit-remaining
298 198
x-ratelimit-reset
090724130523
x-ratelimit-total
200
x-ratelimit-used-currentrequest
1
x-request-id
cc8fe28e-ed73-4a4d-a8b2-43acf24e9460
x-trace-id
00-5ce659c74e5397c183c91e03b86fdc1e-5ec2b971a5e7a74b-00
x-xss-protection
1; mode=block

Redirect headers

cache-control
no-cache, no-store, max-age=0, must-revalidate
content-security-policy
default-src 'self'; connect-src 'self' *.freshconnect.io/ *.freshsales.io/ *.freshworks.com/ *.freshdesk.com/ *.freshworksapi.com/ *.freshdeskusercontent.com/ *.freshdeskusercontent-euc.com/ *.freshdeskusercontent-in.com/ *.freshdeskusercontent-aus.com/ *.fconstage.io/ analytics.inlinemanual.com/__profile analytics.inlinemanual.com/__ptm backend.getbeamer.com/ heapanalytics.com/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/assets/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2lz1e868xzctj.cloudfront.net/ rum.haystack.es/freshdesk/analytics fonts.googleapis.com/ fonts.gstatic.com/ sentry.io/api/ wss://*.freshworksapi.com/ wss://*.freshdesk.com/ fg8vvsvnieiv3ej16jby.litix.io/ distillery.wistia.com/ pipedream.wistia.com/ freshworks.asknice.ly/ embedwistia-a.akamaihd.net/ embed-fastly.wistia.com/ maps.googleapis.com/ graph.microsoft.com/v1.0/ freshcaller-attachments.s3.amazonaws.com/production/ euc-freshcaller-attachments.s3.eu-central-1.amazonaws.com/production/ mec-freshcaller-attachments.s3.me-central-1.amazonaws.com/production/ au-freshcaller-attachments.s3-ap-southeast-2.amazonaws.com/production/ in-freshcaller-attachments.s3.ap-south-1.amazonaws.com/production/ pubsub.rtschannel.com/ api.fdcollab.com/ wss://pubsub.rtschannel.com/ data: blob: api.appcues.net/ wss://api.appcues.net/ fast.appcues.com/ cdn.jsdelivr.net/npm/@freshworks/crayons-icon@next/dist/ translate.googleapis.com/translate_a/t translate.googleapis.com/element/log fast.wistia.net/ fast.wistia.com/ embed-cloudfront.wistia.com/deliveries/ app.inlinemanual.com/ client-api.auryc.com/ *.surveyserv.com *.freshsurvey.com *.freddybot.com; font-src 'self' *.freshdesk.com/ fonts.gstatic.com/ fonts.googleapis.com/ cdnjs.cloudflare.com/ajax/libs/font-awesome/4.2.0/fonts/ fast.wistia.net/ fast.wistia.com/ *.freddybot.com cdn.inlinemanual.com/inm/author/ data:; frame-src 'self' https:; img-src 'self' https: data: blob:; media-src 'self' https: blob:; object-src 'none'; script-src 'self' *.freshworksapi.com/ *.freshworks.com/ *.myfreshworks.com/ *.freshdesk.com/ *.freshchat.com/ *.freshcaller.com/ *.freshconnect.io/ *.freshcloud.io/ *.fconstage.io/ wchat.freshchat.com/js/ wchat.freshchat.com/widget/js/ assets.calendly.com/assets/external/widget.js d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ app.getbeamer.com/js/beamer-embed.js analytics.inlinemanual.com/ cdn.inlinemanual.com/embed/ cdn.heapanalytics.com/ cdnjs.cloudflare.com/ js.chargebee.com/v1/chargebee.js js.braintreegateway.com/v1/braintree.js static.freshdev.io/ fast.wistia.net/ fast.wistia.com/ static.getbeamer.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js js-agent.newrelic.com/ www.googletagmanager.com/gtag/js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.js www.dropbox.com/static/api/2/dropins.js js.live.net/v7.2/OneDrive.js apis.google.com/ asknice.ly bam.nr-data.net/ www.google-analytics.com/analytics.js maps.googleapis.com/ unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.esm.js unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.js s3.amazonaws.com/freshcaller-widget-loader/ in-freshcaller-widget-loader.s3.ap-south-1.amazonaws.com/ s3.eu-central-1.amazonaws.com/euc-freshcaller-widget-loader/ mec-freshcaller-widget-loader.s3.me-central-1.amazonaws.com/ au-freshcaller-widget-loader.s3-ap-southeast-2.amazonaws.com/ www.dropbox.com/static/api/1/dropbox.js fast.appcues.com/ translate.google.com/translate_a/element.js translate.googleapis.com/_/translate_http/_/js/ translate-pa.googleapis.com/v1/supportedLanguages cdn.surveyserv.com/widget.min.js cdn.freshdev.io/assets/marketplace-heap.js cdn.freshcloud.io/assets/marketplace-heap.js cdn.inlinemanual.com/inm/author/ app.inlinemanual.com/ *.surveyserv.com *.freshsurvey.com www.google.com/recaptcha/ www.gstatic.com/recaptcha/ *.freddybot.com d3el5jsqgryo0a.cloudfront.net accounts.google.com/ 'unsafe-inline' 'unsafe-eval'; style-src 'self' *.freshworks.com *.myfreshworks.com/ *.freshchat.com/ d3h0owdjgzys62.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ fonts.googleapis.com/ app.getbeamer.com/styles/beamer-embed.css *.freshdesk.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.css fast.appcues.com/ asknice.ly *.surveyserv.com *.freshsurvey.com *.freddybot.com cdn.inlinemanual.com/inm/author/ 'unsafe-inline'; worker-src 'self' blob:
content-type
text/html; charset=utf-8
date
Tue, 09 Jul 2024 13:04:23 GMT
expires
Fri, 01 Jan 1990 00:00:00 GMT
location
https://ie.support.helpling.com/de/support/login
nel
{ "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
pragma
no-cache
report-to
{ "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.eu-central-1.freshedge.net/nelreports/freshdesk"}]}
server
fwe
status
302 Found
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
69
x-frame-options
SAMEORIGIN
x-fw-ratelimiting-managed
false
x-request-id
08b0eed0-2daa-4b68-8bbd-390fc20012d7
x-trace-id
00-3eb417addcce938f5bd6c7f2a87bd04e-08d5013dc9fc96f2-00
x-xss-protection
1; mode=block
falcon_portal_utils-ed851bbb56c98c2dee4aa0681760556741f594394cd104f388a8e5efcf47d8f2.css
euc-assets9.freshdesk.com/assets/cdn/ 		262 KB
83 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://euc-assets9.freshdesk.com/assets/cdn/falcon_portal_utils-ed851bbb56c98c2dee4aa0681760556741f594394cd104f388a8e5efcf47d8f2.css
Requested by
Host: ie.support.helpling.com
URL: https://ie.support.helpling.com/de/support/login
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
108.138.19.6 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-108-138-19-6.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
2c891580e930d36820b9c7a904dc7d534e695282e01ca615be037b1d9934d957

Request headers

Referer
https://ie.support.helpling.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Thu, 06 Jun 2024 01:03:06 GMT
content-encoding
gzip
via
1.1 78720628b37ebf3e33c42dc098252ee8.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA56-P7
age
2894478
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
84894
last-modified
Thu, 12 Oct 2023 05:27:16 GMT
server
AmazonS3
etag
"e5af6a6bdc0073496c1176402fa39a05"
content-type
text/css
cache-control
public, max-age=31557600
accept-ranges
bytes
x-amz-cf-id
XK695R8sI6jcSkdshmsZAaB-g6fIvxeh1ahIqpG8rYz8LAvA6v_djA==
expires
Fri, 11 Oct 2024 11:27:15 GMT
theme.css
ie.support.helpling.com/support/ 		88 KB
25 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://ie.support.helpling.com/support/theme.css?v=2&d=1691561949
Requested by
Host: ie.support.helpling.com
URL: https://ie.support.helpling.com/de/support/login
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
18.158.197.144 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-158-197-144.eu-central-1.compute.amazonaws.com
Software
fwe /
Resource Hash
068f420fc8aa7d5a6fbf3cf6ac1d1bdf75841e656d89bb007b0256f5c83dad0e
Security Headers
Name Value
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Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Thu, 06 Jun 2024 01:08:35 GMT
content-encoding
gzip
via
1.1 da749f044be44d389a30372d73356c4e.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA56-P7
age
2894149
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
2708
last-modified
Fri, 14 Jul 2023 04:09:40 GMT
server
AmazonS3
etag
"f177540de62fed1cccb96c51d0c0441a"
content-type
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cache-control
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accept-ranges
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x-amz-cf-id
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expires
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3 KB 		Script
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https://euc-assets4.freshdesk.com/assets/cdn/i18n/portal/de-4d3a7609e6c1b28380e6411156de3ea6d7e4cf230ece88e98d044b3333405aea.js
Requested by
Host: ie.support.helpling.com
URL: https://ie.support.helpling.com/de/support/login
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
108.138.19.6 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-108-138-19-6.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
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Request headers

Referer
https://ie.support.helpling.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Thu, 13 Jun 2024 09:54:19 GMT
content-encoding
gzip
via
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x-amz-cf-pop
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x-amz-server-side-encryption
AES256
x-cache
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content-length
2524
last-modified
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server
AmazonS3
etag
"72e0609c252cf6d41c12a170c7c6fc22"
content-type
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accept-ranges
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x-amz-cf-id
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euc-assets1.freshdesk.com/assets/cdn/ 		2 KB
1 KB 		Stylesheet
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https://euc-assets1.freshdesk.com/assets/cdn/portal_print-6e04b27f27ab27faab81f917d275d593fa892ce13150854024baaf983b3f4326.css
Requested by
Host: ie.support.helpling.com
URL: https://ie.support.helpling.com/de/support/login
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
108.138.19.6 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-108-138-19-6.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
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Request headers

Referer
https://ie.support.helpling.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Thu, 06 Jun 2024 01:04:04 GMT
content-encoding
gzip
via
1.1 4a0b7683a1d33d6d186965e831f2de96.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA56-P7
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2894420
x-amz-server-side-encryption
AES256
x-cache
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content-length
1049
last-modified
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server
AmazonS3
etag
"26473e8f74848a765c658c491d85cb60"
content-type
text/css
cache-control
public, max-age=31557600
accept-ranges
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x-amz-cf-id
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expires
Thu, 18 Jan 2024 17:01:30 GMT
nunito-sans-v15-latin_latin-ext-400.woff
helpling-group.com/font/ 		27 KB
27 KB 		Font
General
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Full URL
https://helpling-group.com/font/nunito-sans-v15-latin_latin-ext-400.woff
Requested by
Host: ie.support.helpling.com
URL: https://ie.support.helpling.com/support/theme.css?v=2&d=1691561949
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:3030::ac43:b064 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

Referer
https://ie.support.helpling.com/
Origin
https://ie.support.helpling.com
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Tue, 09 Jul 2024 13:04:23 GMT
cf-cache-status
MISS
last-modified
Tue, 04 Jul 2023 08:08:56 GMT
server
cloudflare
etag
"64a3d398-6c04"
vary
Accept-Encoding
content-type
font/woff
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
cf-ray
8a0885056cbf906d-FRA
alt-svc
h3=":443"; ma=86400
content-length
27652
google_login.svg
euc-assets9.freshdesk.com/assets/ 		2 KB
1 KB 		Image
General
Check archive.org
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Full URL
https://euc-assets9.freshdesk.com/assets/google_login.svg
Requested by
Host: euc-assets9.freshdesk.com
URL: https://euc-assets9.freshdesk.com/assets/cdn/falcon_portal_utils-ed851bbb56c98c2dee4aa0681760556741f594394cd104f388a8e5efcf47d8f2.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
108.138.19.6 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-108-138-19-6.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
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Request headers

Referer
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User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Tue, 09 Jul 2024 13:00:29 GMT
content-encoding
gzip
via
1.1 78720628b37ebf3e33c42dc098252ee8.cloudfront.net (CloudFront)
last-modified
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server
AmazonS3
x-amz-cf-pop
FRA56-P7
age
235
x-amz-server-side-encryption
AES256
etag
W/"aa721310dcff8707766126bcf59cc2df"
vary
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x-cache
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content-type
image/svg+xml
x-amz-cf-id
xhUHX_o7ZMyTfHVrzL06zghJtSBRI0x__pp7oG6Nzg92qQBtqjamrA==
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production-de-h2.s3.amazonaws.com/assets/2776/ 		1 KB
1 KB 		Image
General
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Full URL
https://production-de-h2.s3.amazonaws.com/assets/2776/300x300_HelpPortal_Icon-07.svg
Requested by
Host: ie.support.helpling.com
URL: https://ie.support.helpling.com/support/theme.css?v=2&d=1691561949
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
52.218.30.90 Dublin, Ireland, ASN16509 (AMAZON-02, US),
Reverse DNS
s3-3-w.amazonaws.com
Software
AmazonS3 /
Resource Hash
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Request headers

Referer
https://ie.support.helpling.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

Date
Tue, 09 Jul 2024 13:04:24 GMT
Last-Modified
Tue, 26 Nov 2019 13:47:27 GMT
Server
AmazonS3
x-amz-request-id
3V1MFJ2ZNHV31J8T
ETag
"edc6559241e7a449f427c37d0fee3e6c"
Content-Type
image/svg+xml
Cache-Control
max-age=315576000
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Content-Length
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x-amz-id-2
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300x300_HelpPortal_Icon-08.svg
production-de-h2.s3.amazonaws.com/assets/2777/ 		1 KB
2 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://production-de-h2.s3.amazonaws.com/assets/2777/300x300_HelpPortal_Icon-08.svg
Requested by
Host: ie.support.helpling.com
URL: https://ie.support.helpling.com/support/theme.css?v=2&d=1691561949
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
52.218.30.90 Dublin, Ireland, ASN16509 (AMAZON-02, US),
Reverse DNS
s3-3-w.amazonaws.com
Software
AmazonS3 /
Resource Hash
1ae4a69a50c30921d0daf020b26c14bc68d60a72f730e474f2bf2d9462ac4664

Request headers

Referer
https://ie.support.helpling.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

Date
Tue, 09 Jul 2024 13:04:24 GMT
Last-Modified
Tue, 26 Nov 2019 13:47:34 GMT
Server
AmazonS3
x-amz-request-id
3V1MM33A105YZW25
ETag
"c1f787542a8e910512eaa159d93d1c63"
Content-Type
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Cache-Control
max-age=315576000
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x-amz-id-2
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glyphs_806cbcf995b2dd24e031adc0e2d25137.woff2
euc-assets9.freshdesk.com/assets/ 		45 KB
45 KB 		Font
General
Check archive.org
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Full URL
https://euc-assets9.freshdesk.com/assets/glyphs_806cbcf995b2dd24e031adc0e2d25137.woff2
Requested by
Host: euc-assets9.freshdesk.com
URL: https://euc-assets9.freshdesk.com/assets/cdn/falcon_portal_utils-ed851bbb56c98c2dee4aa0681760556741f594394cd104f388a8e5efcf47d8f2.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
108.138.19.6 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-108-138-19-6.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
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Request headers

Referer
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Origin
https://ie.support.helpling.com
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Tue, 09 Jul 2024 11:58:25 GMT
via
1.1 4a0b7683a1d33d6d186965e831f2de96.cloudfront.net (CloudFront)
last-modified
Fri, 04 Nov 2022 06:34:45 GMT
server
AmazonS3
x-amz-cf-pop
FRA56-P7
age
3959
x-amz-server-side-encryption
AES256
etag
"ea8dacc0d3a08fc434a473ed37c315fb"
access-control-max-age
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access-control-allow-methods
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x-cache
Hit from cloudfront
access-control-allow-origin
*
accept-ranges
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content-length
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x-amz-cf-id
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nunito-sans-v15-latin_latin-ext-600.woff
helpling-group.com/font/ 		27 KB
27 KB 		Font
General
Check archive.org
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Full URL
https://helpling-group.com/font/nunito-sans-v15-latin_latin-ext-600.woff
Requested by
Host: ie.support.helpling.com
URL: https://ie.support.helpling.com/support/theme.css?v=2&d=1691561949
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:3030::ac43:b064 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

Referer
https://ie.support.helpling.com/
Origin
https://ie.support.helpling.com
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Tue, 09 Jul 2024 13:04:24 GMT
cf-cache-status
MISS
last-modified
Tue, 04 Jul 2023 08:09:15 GMT
server
cloudflare
etag
"64a3d3ab-6c98"
vary
Accept-Encoding
content-type
font/woff
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
cf-ray
8a0885058ce4906d-FRA
alt-svc
h3=":443"; ma=86400
content-length
27800
nunito-sans-v15-latin_latin-ext-900.woff
helpling-group.com/font/ 		27 KB
27 KB 		Font
General
Check archive.org
Download Go to
Full URL
https://helpling-group.com/font/nunito-sans-v15-latin_latin-ext-900.woff
Requested by
Host: ie.support.helpling.com
URL: https://ie.support.helpling.com/support/theme.css?v=2&d=1691561949
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:3030::ac43:b064 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

Referer
https://ie.support.helpling.com/
Origin
https://ie.support.helpling.com
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Tue, 09 Jul 2024 13:04:24 GMT
cf-cache-status
MISS
last-modified
Tue, 04 Jul 2023 08:09:46 GMT
server
cloudflare
etag
"64a3d3ca-6cf8"
vary
Accept-Encoding
content-type
font/woff
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
cf-ray
8a0885058ce6906d-FRA
alt-svc
h3=":443"; ma=86400
content-length
27896
ppSn_YCdngg3VlJBiCz_svnFn_4UueLHAA.jpg
s3.eu-central-1.amazonaws.com/euc-cdn.freshdesk.com/data/helpdesk/attachments/production/2015008598987/fav_icon/ 		15 KB
15 KB 		Other
General
Check archive.org
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Full URL
https://s3.eu-central-1.amazonaws.com/euc-cdn.freshdesk.com/data/helpdesk/attachments/production/2015008598987/fav_icon/ppSn_YCdngg3VlJBiCz_svnFn_4UueLHAA.jpg
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
3.5.139.106 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
s3.eu-central-1.amazonaws.com
Software
AmazonS3 /
Resource Hash
aff5e117149320f016502575210042d154e30e3e734837655c0d6e68c892b328

Request headers

Referer
https://ie.support.helpling.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

Date
Tue, 09 Jul 2024 13:04:25 GMT
x-amz-version-id
yNB4x3qaPUlNWtcSpJHPeLgMI9qAqXic
Last-Modified
Wed, 06 Feb 2019 14:53:20 GMT
Server
AmazonS3
x-amz-request-id
6R32XRG6PVK61RN3
ETag
"34fbf749f45a789628e33d29f7f0cab6"
x-amz-server-side-encryption
AES256
Content-Type
image/jpeg
Accept-Ranges
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Content-Length
15239
x-amz-id-2
zM/3WwJC4yXC8UNQQAh3y5ct8p0KBz/Fpo6duP3ReHzgGNQdeJJJiEzbblxNSAtfRczJug6eQ3cbhR+86++gEA==

Verdicts & Comments Add Verdict or Comment

90 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

function| $A function| $w function| $H function| $R function| log function| getSurvey function| imgerror function| default_image_error function| escapeHtml function| layoutResize function| closeableFlash object| Prototype object| Class function| PeriodicalExecuter function| Template object| $break object| Enumerable function| Hash function| ObjectRange object| Abstract object| Try object| Ajax object| Form object| Field function| $F object| Toggle object| Insertion object| $continue object| Position object| Effect function| delay function| $t function| NestedField function| $ function| $$ function| Selector function| jQuery object| jQBrowser object| html5 object| Modernizr function| yepnope object| respond function| $j function| highlight_code function| storeToSessionStorage function| getFromSessionStorage function| removeFromSessionStorage object| _self object| Prism object| portal number| attachment_size function| headerHeight function| stickyNav function| uniqueArray function| getCookie function| deleteCookieOnApply function| getDateFormat function| Layzr function| disablePrototypeJS object| pluginsToDisable object| Browser function| measureScrollbar object| image_width function| captchaModule object| I18n object| jQuery18305185305853875608 object| Helpdesk object| Select2 function| moment function| add_csrf_token function| AvatarReader function| requestAnimFrame function| invokeRedactor object| _0xf6db object| codeEditor_lang object| RELANG string| ctrlkeyname string| shiftkeyname string| altkeyname object| RLANG object| DEFAULT_LANG string| uploaded_img_placeholder function| inlineImageUploadCallback object| InlineImagesValidator object| QLANG object| Shortcuts object| DATE_FORMATS object| lang object| portal-search-boxes object| portal-recaptcha

4 Cookies

Domain/Path Name / Value
ie.support.helpling.com/ Name: _x_w
Value: 1
helpling-701403902380309397.myfreshworks.com/ Name: XSRF-TOKEN
Value: 5965369f-2410-4d11-8f41-a8c81026c7b2.9mzf1rj+yNBvUe8Gu7ic7TGDR8ZetM1Z7/PHulHrvYU=
helpling-int.freshdesk.com/ Name: _x_w
Value: 1
ie.support.helpling.com/ Name: _helpkit_session
Value: BAh7B0kiD3Nlc3Npb25faWQGOgZFVEkiJTQzN2QzMWRhYTgxNGY2YWNkZTM3OTAxMDc2NThjYzEyBjsAVEkiEF9jc3JmX3Rva2VuBjsARkkiMTBPeExWUUhxUnNrL1hpRVpCZW1YU0pWT1VPdzdldE9zRmIrSHBZSy81bWc9BjsARg%3D%3D--99b4dfa4acfef3473c9d8f62b25f93e0343b4c85

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options DENY
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

euc-assets1.freshdesk.com
euc-assets10.freshdesk.com
euc-assets4.freshdesk.com
euc-assets5.freshdesk.com
euc-assets7.freshdesk.com
euc-assets9.freshdesk.com
helpling-701403902380309397.myfreshworks.com
helpling-group.com
helpling-int.freshdesk.com
ie.support.helpling.com
production-de-h2.s3.amazonaws.com
production-nl-h2.s3.eu-west-1.amazonaws.com
s3.eu-central-1.amazonaws.com
108.138.19.6
18.158.197.144
2606:4700:3030::ac43:b064
3.5.139.106
3.5.71.137
3.77.16.251
52.218.30.90
52.57.113.147
068f420fc8aa7d5a6fbf3cf6ac1d1bdf75841e656d89bb007b0256f5c83dad0e
10a54c9b6ce9a442c8a2e6a131947e0d106a4af7c5b98360494520fc5245be28
1ae4a69a50c30921d0daf020b26c14bc68d60a72f730e474f2bf2d9462ac4664
249b90e767ca789f085d1b55e074ebf184867f7913ab9f960c5a5590fa4687bd
2c891580e930d36820b9c7a904dc7d534e695282e01ca615be037b1d9934d957
30933b29f3063b09b747642d2a38c947f30eb208aa326ff756b9f315be950e93
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