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www.cio.com Open in urlscan Pro
151.101.2.165  Public Scan

Go To Rescan Add Verdict Report
Submitted URL: http://jljl.mjt.lu/lnk/AVwAADJTxF8AAcnV4yoAAAA48dcAAAAABKAAHcK-AAi65wBlnEW0Dkscm7u4Q46JpMJOmLGWUwAISHQ/13/1qONo49K2...
Effective URL: https://www.cio.com/article/1285848/how-ai-can-boost-customer-satisfaction-retention-and-loyalty-in-the-contact-cent...
Submission: On January 09 via api from ES — Scanned from ES
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 25 IPs in 4 countries across 18 domains to perform 106 HTTP transactions. The main IP is 151.101.2.165, located in United States and belongs to FASTLY, US. The main domain is www.cio.com. The Cisco Umbrella rank of the primary domain is 439082.
TLS certificate: Issued by GlobalSign Atlas R3 DV TLS CA 2023 Q4 on January 3rd 2024. Valid for: a year.
This is the only time www.cio.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 1 35.241.186.140 396982 (GOOGLE-CL...)
39 151.101.2.165 54113 (FASTLY)
3 104.22.41.219 13335 (CLOUDFLAR...)
1 108.138.22.143 16509 (AMAZON-02)
3 2.21.20.223 20940 (AKAMAI-ASN1)
11 142.250.185.68 15169 (GOOGLE)
2 192.0.76.3 2635 (AUTOMATTIC)
4 142.250.185.206 15169 (GOOGLE)
2 142.250.186.168 15169 (GOOGLE)
16 143.204.98.125 16509 (AMAZON-02)
1 65.9.66.23 16509 (AMAZON-02)
1 192.0.66.19 2635 (AUTOMATTIC)
2 44.215.131.66 14618 (AMAZON-AES)
1 2.21.20.215 20940 (AKAMAI-ASN1)
1 18.66.112.101 16509 (AMAZON-02)
2 104.26.12.18 13335 (CLOUDFLAR...)
2 50.16.112.23 14618 (AMAZON-AES)
3 172.217.16.195 15169 (GOOGLE)
3 216.239.34.178 15169 (GOOGLE)
1 142.250.181.238 15169 (GOOGLE)
1 216.239.32.36 15169 (GOOGLE)
1 142.250.185.110 15169 (GOOGLE)
2 172.217.18.10 15169 (GOOGLE)
2 142.250.185.195 15169 (GOOGLE)
2 52.34.206.213 16509 (AMAZON-02)
106 25
1    35.241.186.140 (Brussels, Belgium)

ASN396982 (GOOGLE-CLOUD-PLATFORM, US)
PTR: 140.186.241.35.bc.googleusercontent.com
jljl.mjt.lu
39    151.101.2.165 (United States)

ASN54113 (FASTLY, US)
www.cio.com
alt.idgesg.net
3    104.22.41.219 (None, )

ASN13335 (CLOUDFLARENET, US)
cdn.subscribers.com
1    108.138.22.143 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-108-138-22-143.fra56.r.cloudfront.net
z-na.associates-amazon.com
3    2.21.20.223 (Frankfurt am Main, Germany)

ASN20940 (AKAMAI-ASN1, NL)
PTR: a2-21-20-223.deploy.static.akamaitechnologies.com
use.typekit.net
11    142.250.185.68 (United States)

ASN15169 (GOOGLE, US)
PTR: fra16s48-in-f4.1e100.net
www.google.com
2    192.0.76.3 (San Francisco, United States)

ASN2635 (AUTOMATTIC, US)
stats.wp.com
pixel.wp.com
4    142.250.185.206 (United States)

ASN15169 (GOOGLE, US)
PTR: fra16s52-in-f14.1e100.net
cse.google.com
ampcid.google.es
2    142.250.186.168 (United States)

ASN15169 (GOOGLE, US)
PTR: fra24s08-in-f8.1e100.net
www.googletagmanager.com
16    143.204.98.125 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-143-204-98-125.fra50.r.cloudfront.net
cmpv2.cio.com
1    65.9.66.23 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-65-9-66-23.fra56.r.cloudfront.net
ccpa.sp-prod.net
1    192.0.66.19 (San Francisco, United States)

ASN2635 (AUTOMATTIC, US)
b2b-contenthub.com
2    44.215.131.66 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-44-215-131-66.compute-1.amazonaws.com
assoc-na.associates-amazon.com
1    2.21.20.215 (Frankfurt am Main, Germany)

ASN20940 (AKAMAI-ASN1, NL)
PTR: a2-21-20-215.deploy.static.akamaitechnologies.com
p.typekit.net
1    18.66.112.101 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-66-112-101.fra56.r.cloudfront.net
w.soundcloud.com
2    104.26.12.18 (None, )

ASN13335 (CLOUDFLARENET, US)
cdn.brandmetrics.com
2    50.16.112.23 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-50-16-112-23.compute-1.amazonaws.com
ccpa-service.sp-prod.net
3    172.217.16.195 (United States)

ASN15169 (GOOGLE, US)
PTR: fra16s08-in-f195.1e100.net
www.gstatic.com
3    216.239.34.178 (United States)

ASN15169 (GOOGLE, US)
www.google-analytics.com
1    142.250.181.238 (United States)

ASN15169 (GOOGLE, US)
PTR: fra16s56-in-f14.1e100.net
ampcid.google.com
1    216.239.32.36 (United States)

ASN15169 (GOOGLE, US)
region1.google-analytics.com
1    142.250.185.110 (United States)

ASN15169 (GOOGLE, US)
PTR: fra16s49-in-f14.1e100.net
clients1.google.com
2    172.217.18.10 (United States)

ASN15169 (GOOGLE, US)
PTR: fra02s19-in-f10.1e100.net
fonts.googleapis.com
2    142.250.185.195 (United States)

ASN15169 (GOOGLE, US)
PTR: fra16s52-in-f3.1e100.net
fonts.gstatic.com
2    52.34.206.213 (Boardman, United States)

ASN16509 (AMAZON-02, US)
PTR: ec2-52-34-206-213.us-west-2.compute.amazonaws.com
api.kickfire.com
Apex Domain
Subdomains		 Transfer
54 cio.com
www.cio.com — Cisco Umbrella Rank: 439082
cmpv2.cio.com
680 KB
16 google.com
www.google.com — Cisco Umbrella Rank: 6
cse.google.com — Cisco Umbrella Rank: 5708
ampcid.google.com — Cisco Umbrella Rank: 3299
clients1.google.com — Cisco Umbrella Rank: 629
326 KB
5 gstatic.com
www.gstatic.com
fonts.gstatic.com
461 KB
4 google-analytics.com
www.google-analytics.com — Cisco Umbrella Rank: 101
region1.google-analytics.com — Cisco Umbrella Rank: 1695
22 KB
4 typekit.net
use.typekit.net — Cisco Umbrella Rank: 1107
p.typekit.net — Cisco Umbrella Rank: 1464
50 KB
3 sp-prod.net
ccpa.sp-prod.net — Cisco Umbrella Rank: 26158
ccpa-service.sp-prod.net — Cisco Umbrella Rank: 110184
20 KB
3 associates-amazon.com
z-na.associates-amazon.com — Cisco Umbrella Rank: 17349
assoc-na.associates-amazon.com — Cisco Umbrella Rank: 18080
4 KB
3 subscribers.com
cdn.subscribers.com — Cisco Umbrella Rank: 74561
24 KB
2 kickfire.com
api.kickfire.com — Cisco Umbrella Rank: 207883
1 KB
2 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 115
2 KB
2 brandmetrics.com
cdn.brandmetrics.com — Cisco Umbrella Rank: 3842
21 KB
2 googletagmanager.com
www.googletagmanager.com — Cisco Umbrella Rank: 114
201 KB
2 wp.com
stats.wp.com — Cisco Umbrella Rank: 3634
pixel.wp.com — Cisco Umbrella Rank: 3321
3 KB
1 google.es
ampcid.google.es — Cisco Umbrella Rank: 690208
249 B
1 idgesg.net
alt.idgesg.net — Cisco Umbrella Rank: 874220
3 KB
1 soundcloud.com
w.soundcloud.com — Cisco Umbrella Rank: 32727
4 KB
1 b2b-contenthub.com
b2b-contenthub.com
3 KB
1 mjt.lu
jljl.mjt.lu
255 B
106 18
Domain Requested by
38 www.cio.com www.cio.com
16 cmpv2.cio.com www.cio.com
ccpa.sp-prod.net
cmpv2.cio.com
11 www.google.com www.cio.com
cse.google.com
www.google.com
www.gstatic.com
3 www.google-analytics.com www.googletagmanager.com
www.google-analytics.com
3 www.gstatic.com www.google.com
3 cse.google.com www.cio.com
www.google.com
3 use.typekit.net www.cio.com
use.typekit.net
3 cdn.subscribers.com www.cio.com
cdn.subscribers.com
2 api.kickfire.com www.cio.com
2 fonts.gstatic.com fonts.googleapis.com
2 fonts.googleapis.com client
2 ccpa-service.sp-prod.net ccpa.sp-prod.net
2 cdn.brandmetrics.com www.cio.com
cdn.brandmetrics.com
2 assoc-na.associates-amazon.com z-na.associates-amazon.com
2 www.googletagmanager.com www.cio.com
www.googletagmanager.com
1 ampcid.google.es www.google-analytics.com
1 alt.idgesg.net www.cio.com
1 clients1.google.com www.cio.com
1 region1.google-analytics.com www.googletagmanager.com
1 ampcid.google.com www.google-analytics.com
1 pixel.wp.com www.cio.com
1 w.soundcloud.com www.googletagmanager.com
1 p.typekit.net use.typekit.net
1 b2b-contenthub.com www.cio.com
1 ccpa.sp-prod.net www.cio.com
1 stats.wp.com www.cio.com
1 z-na.associates-amazon.com www.cio.com
1 jljl.mjt.lu 1 redirects
106 28
Subject Issuer Validity Valid
*.cfoworld.com
GlobalSign Atlas R3 DV TLS CA 2023 Q4		 2024-01-03 -
2025-02-03		 a year crt.sh
sni.cloudflaressl.com
Cloudflare Inc ECC CA-3		 2023-04-27 -
2024-04-25		 a year crt.sh
assoc-na.associates-amazon.com
Amazon RSA 2048 M01		 2023-03-08 -
2024-03-07		 a year crt.sh
use.typekit.net
DigiCert Global G2 TLS RSA SHA256 2020 CA1		 2023-09-21 -
2024-10-21		 a year crt.sh
www.google.com
GTS CA 1C3		 2023-11-20 -
2024-02-12		 3 months crt.sh
*.wp.com
Sectigo ECC Domain Validation Secure Server CA		 2023-11-28 -
2024-12-28		 a year crt.sh
*.google.com
GTS CA 1C3		 2023-11-20 -
2024-02-12		 3 months crt.sh
*.google-analytics.com
GTS CA 1C3		 2023-11-20 -
2024-02-12		 3 months crt.sh
cmp2.channelpartner.de
R3		 2023-12-08 -
2024-03-07		 3 months crt.sh
*.sp-prod.net
Amazon RSA 2048 M01		 2023-04-26 -
2024-05-24		 a year crt.sh
b2b-contenthub.com
R3		 2023-12-29 -
2024-03-28		 3 months crt.sh
*.soundcloud.com
GlobalSign GCC R3 DV TLS CA 2020		 2023-01-24 -
2024-02-25		 a year crt.sh
brandmetrics.com
GTS CA 1P5		 2024-01-02 -
2024-04-01		 3 months crt.sh
*.gstatic.com
GTS CA 1C3		 2023-11-20 -
2024-02-12		 3 months crt.sh
upload.video.google.com
GTS CA 1C3		 2023-11-20 -
2024-02-12		 3 months crt.sh
api.kickfire.com
Amazon RSA 2048 M02		 2023-02-15 -
2024-03-15		 a year crt.sh

This page contains 3 frames:

Primary Page: https://www.cio.com/article/1285848/how-ai-can-boost-customer-satisfaction-retention-and-loyalty-in-the-contact-center.html
Frame ID: 9EAAE73D014752042CA81F6270EE0FB7
Requests: 91 HTTP requests in this frame

Frame: https://cmpv2.cio.com/index.html?message_id=984144&consentUUID=undefined&preload_message=true&hasCsp=true&version=v1&consent_origin=https%3A%2F%2Fcmpv2.cio.com%2Fconsent%2Ftcfv2&mms_origin=https%3A%2F%2Fcmpv2.cio.com%2Fmms%2Fv2
Frame ID: 0558BC17637E425F0C5BAAA27F2544AC
Requests: 8 HTTP requests in this frame

Frame: https://www.google.com/recaptcha/api2/anchor?ar=1&k=6Lcpg5woAAAAAC6mlZsgRDBDLrpkwIBUEUTjCanh&co=aHR0cHM6Ly93d3cuY2lvLmNvbTo0NDM.&hl=es&v=u-xcq3POCWFlCr3x8_IPxgPu&size=invisible&cb=6p2sryz5lz6g
Frame ID: E8E97E9299EFE1A5C8F1C65F8657D457
Requests: 5 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page Title

How AI can boost customer satisfaction, retention, and loyalty in the contact center | CIOsearch

Page URL History Show full URLs

  1. http://jljl.mjt.lu/lnk/AVwAADJTxF8AAcnV4yoAAAA48dcAAAAABKAAHcK-AAi65wBlnEW0Dkscm7u4Q46JpMJOmLGW... HTTP 302
    https://www.cio.com/article/1285848/how-ai-can-boost-customer-satisfaction-retention-and-loyalty... Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • <link rel=["']stylesheet["'] [^>]+/wp-(?:content|includes)/
  • /wp-(?:content|includes)/
Overall confidence: 100%
Detected patterns
  • google-analytics\.com/(?:ga|urchin|analytics)\.js
Overall confidence: 100%
Detected patterns
  • googletagmanager\.com/gtm\.js
  • googletagmanager\.com/gtag/js
Overall confidence: 100%
Detected patterns
  • /recaptcha/api\.js

Page Statistics

106
Requests

100 %
HTTPS

0 %
IPv6

18
Domains

28
Subdomains

25
IPs

4
Countries

1827 kB
Transfer

5322 kB
Size

22
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. http://jljl.mjt.lu/lnk/AVwAADJTxF8AAcnV4yoAAAA48dcAAAAABKAAHcK-AAi65wBlnEW0Dkscm7u4Q46JpMJOmLGWUwAISHQ/13/1qONo49K2Bzu8keliX4Vtg/aHR0cHM6Ly93d3cuY2lvLmNvbS9hcnRpY2xlLzEyODU4NDgvaG93LWFpLWNhbi1ib29zdC1jdXN0b21lci1zYXRpc2ZhY3Rpb24tcmV0ZW50aW9uLWFuZC1sb3lhbHR5LWluLXRoZS1jb250YWN0LWNlbnRlci5odG1s HTTP 302
    https://www.cio.com/article/1285848/how-ai-can-boost-customer-satisfaction-retention-and-loyalty-in-the-contact-center.html Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

106 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request how-ai-can-boost-customer-satisfaction-retention-and-loyalty-in-the-contact-center.html
www.cio.com/article/1285848/
Redirect Chain
  • http://jljl.mjt.lu/lnk/AVwAADJTxF8AAcnV4yoAAAA48dcAAAAABKAAHcK-AAi65wBlnEW0Dkscm7u4Q46JpMJOmLGWUwAISHQ/13/1qONo49K2Bzu8keliX4Vtg/aHR0cHM6Ly93d3cuY2lvLmNvbS9hcnRpY2xlLzEyODU4NDgvaG93LWFpLWNhbi1ib29z...
  • https://www.cio.com/article/1285848/how-ai-can-boost-customer-satisfaction-retention-and-loyalty-in-the-contact-center.html
159 KB
37 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://www.cio.com/article/1285848/how-ai-can-boost-customer-satisfaction-retention-and-loyalty-in-the-contact-center.html
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
151.101.2.165 , United States, ASN54113 (FASTLY, US),
Reverse DNS
Software
nginx /
Resource Hash
4788ff04b118be49733417af25c3adbaaa6bfc9fbb2cb49a6434150b97dfa408
Security Headers
Name Value
Strict-Transport-Security max-age=300
X-Frame-Options deny

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.129 Safari/537.36
accept-language
es-ES,es;q=0.9

Response headers

accept-ranges
bytes
age
7552
cache-control
private, no-store
content-encoding
gzip
content-length
37481
content-type
text/html; charset=UTF-8
date
Tue, 09 Jan 2024 16:00:59 GMT
host-header
a9130478a60e5f9135f765b23f26593b
referrer-policy
no-referrer-when-downgrade
server
nginx
strict-transport-security
max-age=300
via
1.1 varnish
x-cache
grace, MISS
x-cache-hits
0
x-client-backend
33E4OGdOylV7D7wise4hH3--F_wporigin
x-client-httphost
www.cio.com
x-client-ip
80.26.60.129
x-client-region
A
x-cont
EU
x-elasticpress-query
true
x-frame-options
deny
x-geo
ES
x-hacker
If you're reading this, you should visit wpvip.com/careers and apply to join the fun, mention this header.
x-rq
mad1 96 185 443
x-served-by
cache-mad22060-MAD
x-timer
S1704816060.815445,VS0,VE3
x-url
/article/1285848/how-ai-can-boost-customer-satisfaction-retention-and-loyalty-in-the-contact-center.html

Redirect headers

content-length
146
content-type
text/html; charset=utf-8
date
Tue, 09 Jan 2024 16:00:59 GMT
location
https://www.cio.com/article/1285848/how-ai-can-boost-customer-satisfaction-retention-and-loyalty-in-the-contact-center.html
style.min.css
www.cio.com/wp-includes/css/dist/block-library/ 		95 KB
13 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://www.cio.com/wp-includes/css/dist/block-library/style.min.css?ver=6.2.3
Requested by
Host: www.cio.com
URL: https://www.cio.com/article/1285848/how-ai-can-boost-customer-satisfaction-retention-and-loyalty-in-the-contact-center.html
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
151.101.2.165 , United States, ASN54113 (FASTLY, US),
Reverse DNS
Software
nginx /
Resource Hash
aca566587618e75fa291a419c7c430be02e03fc72f6105658c1bc8e7d59a65e4
Security Headers
Name Value
Strict-Transport-Security max-age=300

Request headers

accept-language
es-ES,es;q=0.9
Referer
https://www.cio.com/article/1285848/how-ai-can-boost-customer-satisfaction-retention-and-loyalty-in-the-contact-center.html
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.129 Safari/537.36

Response headers

date
Tue, 09 Jan 2024 16:00:59 GMT
content-encoding
gzip
via
1.1 varnish
strict-transport-security
max-age=300
x-client-region
A
x-cache
HIT, MISS
x-url
/wp-includes/css/dist/block-library/style.min.css?ver=6.2.3
x-client-httphost
www.cio.com
x-client-ip
80.26.60.129
x-served-by
cache-mad22060-MAD
x-rq
mad1 96 184 443
last-modified
Wed, 06 Dec 2023 23:23:54 GMT
server
nginx
x-timer
S1704816060.923621,VS0,VE3
etag
W/"6571028a-17ced"
vary
Accept-Encoding
content-type
text/css
x-client-backend
33E4OGdOylV7D7wise4hH3--F_wporigin
cache-control
max-age=31536000
accept-ranges
bytes
x-geo
ES
x-cont
EU
x-cache-hits
0
view.css
www.cio.com/wp-content/mu-plugins/jetpack-12.3/jetpack_vendor/automattic/jetpack-videopress/build/block-editor/blocks/video/ 		602 B
571 B 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://www.cio.com/wp-content/mu-plugins/jetpack-12.3/jetpack_vendor/automattic/jetpack-videopress/build/block-editor/blocks/video/view.css?minify=false&ver=34ae973733627b74a14e
Requested by
Host: www.cio.com
URL: https://www.cio.com/article/1285848/how-ai-can-boost-customer-satisfaction-retention-and-loyalty-in-the-contact-center.html
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
151.101.2.165 , United States, ASN54113 (FASTLY, US),
Reverse DNS
Software
nginx /
Resource Hash
d749579e51cf490ba27a6782bcfe07c52e44ffa8e3fbb4db7a4dded9d0d9ef29
Security Headers
Name Value
Strict-Transport-Security max-age=300

Request headers

accept-language
es-ES,es;q=0.9
Referer
https://www.cio.com/article/1285848/how-ai-can-boost-customer-satisfaction-retention-and-loyalty-in-the-contact-center.html
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.129 Safari/537.36

Response headers

date
Tue, 09 Jan 2024 16:00:59 GMT
content-encoding
gzip
via
1.1 varnish
strict-transport-security
max-age=300
x-client-region
A
x-cache
HIT, MISS
x-url
/wp-content/mu-plugins/jetpack-12.3/jetpack_vendor/automattic/jetpack-videopress/build/block-editor/blocks/video/view.css?minify=false&ver=34ae973733627b74a14e
x-client-httphost
www.cio.com
x-client-ip
80.26.60.129
x-served-by
cache-mad22060-MAD
x-rq
mad1 96 185 443
last-modified
Mon, 08 Jan 2024 21:07:44 GMT
server
nginx
x-timer
S1704816060.923400,VS0,VE6
etag
W/"659c6420-25a"
vary
Accept-Encoding
content-type
text/css
x-client-backend
33E4OGdOylV7D7wise4hH3--F_wporigin
cache-control
max-age=31536000
accept-ranges
bytes
x-geo
ES
x-cont
EU
x-cache-hits
0
mediaelementplayer-legacy.min.css
www.cio.com/wp-includes/js/mediaelement/ 		11 KB
3 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://www.cio.com/wp-includes/js/mediaelement/mediaelementplayer-legacy.min.css?ver=4.2.17
Requested by
Host: www.cio.com
URL: https://www.cio.com/article/1285848/how-ai-can-boost-customer-satisfaction-retention-and-loyalty-in-the-contact-center.html
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
151.101.2.165 , United States, ASN54113 (FASTLY, US),
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Full URL
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Full URL
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Full URL
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Full URL
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Download Go to Show image
Full URL
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Download Go to Show image
Full URL
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https://cdn.subscribers.com/assets/subscribers.js
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https://use.typekit.net/rmg7khk.css?ver=1.0.0
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strict-transport-security
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Response headers

date
Tue, 09 Jan 2024 16:01:00 GMT
content-encoding
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date
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https://cmpv2.cio.com/mms/get_site_data?requestUUID=3170adcc-5c5c-439f-bc27-848db96751ce&account_id=146&href=https%3A%2F%2Fcio.com
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Tue, 09 Jan 2024 16:01:00 GMT
strict-transport-security
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https://cmpv2.cio.com/mms/v2/get_site_data?hasCsp=true&href=https%3A%2F%2Fcio.com%2Farticle%2F1285848%2Fhow-ai-can-boost-customer-satisfaction-retention-and-loyalty-in-the-contact-center.html&account_id=146
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date
Tue, 09 Jan 2024 16:01:00 GMT
strict-transport-security
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https://assoc-na.associates-amazon.com/onetag/andoncord
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https://p.typekit.net/p.css?s=1&k=rmg7khk&ht=tk&f=39106.39107.39110.39113.39114.39115&a=25545821&app=typekit&e=css
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date
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nginx
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https://w.soundcloud.com/player/api.js
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Host: www.googletagmanager.com
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H2
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https://cdn.brandmetrics.com/tag/204b11895d4d4bcda0a6cefefc2b747d/foundry.js
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Host: www.cio.com
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date
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content-encoding
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https://cmpv2.cio.com/mms/v2/message_url?requestUUID=3170adcc-5c5c-439f-bc27-848db96751ce&account_id=146&abp=false&href=https%3A%2F%2Fcio.com&consentUUID=undefined&loadedData=%5B%7B%22id%22%3A%22CONSENT%3Aendpoint%3Ahttps%3A%2F%2Fccpa-service.sp-prod.net%3A3917%22%2C%22result%22%3A%22%7B%5C%22hasConsentData%5C%22%3Afalse%2C%5C%22consentedToAny%5C%22%3Afalse%2C%5C%22consentedToAll%5C%22%3Afalse%2C%5C%22rejectedAny%5C%22%3Afalse%7D%22%7D%5D&stage_campaign=false&cookie=%5B%5D&t[type]=CCPA
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H2
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Response headers

date
Tue, 09 Jan 2024 16:01:01 GMT
strict-transport-security
max-age=15552000; includeSubdomains
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via
1.1 ba77f90aac0ddbc2c4c2c02062fac762.cloudfront.net (CloudFront)
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1
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696 B 		XHR
General
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https://cmpv2.cio.com/consent/tcfv2/vendor-list/latest-version?siteId=3917&accountId=146&hasCsp=true
Requested by
Host: cmpv2.cio.com
URL: https://cmpv2.cio.com/wrapperMessagingWithoutDetection.js
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date
Tue, 09 Jan 2024 16:01:01 GMT
strict-transport-security
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vary
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General
Check archive.org
Download Go to
Full URL
https://cmpv2.cio.com/consent/tcfv2/vendor-list/latest-version?siteId=3917&accountId=146&hasCsp=true
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
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143.204.98.125 , United States, ASN16509 (AMAZON-02, US),
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*/*
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Response headers

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true
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display-dns
ccpa-service.sp-prod.net/ccpa/consent/3917/ Frame 		0
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https://ccpa-service.sp-prod.net/ccpa/consent/3917/display-dns?requestUUID=3170adcc-5c5c-439f-bc27-848db96751ce
Protocol
H2
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Software
/
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Name Value
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Request headers

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*/*
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cors
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Response headers

access-control-allow-credentials
true
access-control-allow-headers
Origin,X-Requested-With,Content-Type,Accept,Authorization
access-control-allow-methods
GET, PUT, POST, DELETE
access-control-allow-origin
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allow
POST
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no-cache
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strict-transport-security
max-age=15552000; includeSubDomains
display-dns
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1 KB 		XHR
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https://ccpa-service.sp-prod.net/ccpa/consent/3917/display-dns?requestUUID=3170adcc-5c5c-439f-bc27-848db96751ce
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H2
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TLS 1.2, ECDHE_RSA, AES_128_GCM
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Request headers

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Response headers

date
Tue, 09 Jan 2024 16:01:02 GMT
strict-transport-security
max-age=15552000; includeSubDomains
access-control-allow-methods
GET, PUT, POST, DELETE
content-type
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content-length
898
new-user
cmpv2.cio.com/wrapper/tcfv2/v2/gdpr/native-message/ 		61 KB
9 KB 		XHR
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https://cmpv2.cio.com/wrapper/tcfv2/v2/gdpr/native-message/new-user?hasCsp=true&env=prod&body=%7B%22propertyId%22%3A3917%2C%22accountId%22%3A146%2C%22propertyHref%22%3A%22https%3A%2F%2Fcio.com%2Farticle%2F1285848%2Fhow-ai-can-boost-customer-satisfaction-retention-and-loyalty-in-the-contact-center.html%22%2C%22meta%22%3A%22%7B%5C%22mmsCookies%5C%22%3A%5B%5D%2C%5C%22resolved%5C%22%3Anull%7D%22%2C%22clientMMSOrigin%22%3A%22https%3A%2F%2Fcmpv2.cio.com%22%2C%22targetingParams%22%3A%22%7B%5C%22type%5C%22%3A%5C%22GDPR%5C%22%7D%22%2C%22campaignEnv%22%3A%22prod%22%2C%22legalBasisChanges%22%3Afalse%2C%22vendorListAdditions%22%3Afalse%7D&nonkeyed=%7B%22_sp_v1_uid%22%3Anull%2C%22_sp_v1_data%22%3Anull%2C%22_sp_v1_p%22%3Anull%7D&scriptVersion=2.9.0&scriptType=tcfv2&ch=4395604784395604783883
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H2
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accept-language
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date
Tue, 09 Jan 2024 16:01:02 GMT
strict-transport-security
max-age=15552000; includeSubDomains
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https://cmpv2.cio.com/wrapper/tcfv2/v2/gdpr/native-message/new-user?hasCsp=true&env=prod&body=%7B%22propertyId%22%3A3917%2C%22accountId%22%3A146%2C%22propertyHref%22%3A%22https%3A%2F%2Fcio.com%2Farticle%2F1285848%2Fhow-ai-can-boost-customer-satisfaction-retention-and-loyalty-in-the-contact-center.html%22%2C%22meta%22%3A%22%7B%5C%22mmsCookies%5C%22%3A%5B%5D%2C%5C%22resolved%5C%22%3Anull%7D%22%2C%22clientMMSOrigin%22%3A%22https%3A%2F%2Fcmpv2.cio.com%22%2C%22targetingParams%22%3A%22%7B%5C%22type%5C%22%3A%5C%22GDPR%5C%22%7D%22%2C%22campaignEnv%22%3A%22prod%22%2C%22legalBasisChanges%22%3Afalse%2C%22vendorListAdditions%22%3Afalse%7D&nonkeyed=%7B%22_sp_v1_uid%22%3Anull%2C%22_sp_v1_data%22%3Anull%2C%22_sp_v1_p%22%3Anull%7D&scriptVersion=2.9.0&scriptType=tcfv2&ch=4395604784395604783883
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cors
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access-control-allow-credentials
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GET, PUT, POST, DELETE
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https://assoc-na.associates-amazon.com/onetag?src=330&pj=%7B%22tracking_id%22%3A%22httpwwwidgcsm-20%22%2C%22assocPayloadId%22%3Anull%2C%22refUrl%22%3A%22https%3A%2F%2Fwww.cio.com%2Farticle%2F1285848%2Fhow-ai-can-boost-customer-satisfaction-retention-and-loyalty-in-the-contact-center.html%22%7D&u=https://www.cio.com/article/1285848/how-ai-can-boost-customer-satisfaction-retention-and-loyalty-in-the-contact-center.html
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Response headers

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Tue, 09 Jan 2024 16:01:02 GMT
Strict-Transport-Security
max-age=47474747; includeSubDomains; preload
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https://www.cio.com/wp-content/themes/cio-b2b-child-theme/src/static/fonts/roboto.css?ver=1.0.0
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Host: www.cio.com
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H2
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accept-language
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Tue, 09 Jan 2024 16:01:02 GMT
content-encoding
gzip
via
1.1 varnish
strict-transport-security
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x-client-region
A
x-cache
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https://www.gstatic.com/recaptcha/releases/u-xcq3POCWFlCr3x8_IPxgPu/recaptcha__es.js
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date
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content-encoding
gzip
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nosniff
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https://cse.google.com/cse.js?cx=011881588825642368632:qdznsbfg9ww
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accept-language
es-ES,es;q=0.9
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content-security-policy
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https://use.typekit.net/af/ad877b/00000000000000007735bc61/30/l?primer=7cdcb44be4a7db8877ffa5c0007b8dd865b3bbc383831fe2ea177f62257a9191&fvd=n5&v=3
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H2
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TLS 1.3, , AES_256_GCM
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nginx /
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Response headers

date
Tue, 09 Jan 2024 16:01:03 GMT
server
nginx
etag
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*
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24848
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24 KB 		Font
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https://use.typekit.net/af/5ddd59/00000000000000007735bc72/30/l?primer=7cdcb44be4a7db8877ffa5c0007b8dd865b3bbc383831fe2ea177f62257a9191&fvd=n4&v=3
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Host: use.typekit.net
URL: https://use.typekit.net/rmg7khk.css?ver=1.0.0
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
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2.21.20.223 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
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a2-21-20-223.deploy.static.akamaitechnologies.com
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Request headers

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accept-language
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Response headers

date
Tue, 09 Jan 2024 16:01:03 GMT
server
nginx
etag
"ca24bb7d4c832d884689bbb46fd0eb26b3854d6d"
content-type
application/font-woff2
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*
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*
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24684
cse_element__en.js
www.google.com/cse/static/element/3bd4ac03c21554b3/ 		315 KB
105 KB 		Script
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https://www.google.com/cse/static/element/3bd4ac03c21554b3/cse_element__en.js?usqp=CAI%3D
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h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
207129
x-xss-protection
0
last-modified
Mon, 11 Dec 2023 05:01:12 GMT
server
sffe
cross-origin-opener-policy
same-origin-allow-popups; report-to="recaptcha"
vary
Accept-Encoding
report-to
{"group":"recaptcha","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/recaptcha"}]}
content-type
text/javascript
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
expires
Tue, 07 Jan 2025 17:36:41 GMT
collect
www.google-analytics.com/j/ 		3 B
205 B 		XHR
General
Check archive.org
Download Go to
Full URL
https://www.google-analytics.com/j/collect?v=1&_v=j101&a=235262422&t=pageview&_s=1&dl=https%3A%2F%2Fwww.cio.com%2Farticle%2F1285848%2Fhow-ai-can-boost-customer-satisfaction-retention-and-loyalty-in-the-contact-center.html&ul=en-us&de=UTF-8&dt=How%20AI%20can%20boost%20customer%20satisfaction%2C%20retention%2C%20and%20loyalty%20in%20the%20contact%20center%20%7C%20CIO&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&_u=aCDAAEAjAAQCACAAI~&jid=177270026&gjid=1417219233&cid=1071475401.1704816064&uid=&tid=UA-300704-2&_gid=259770133.1704816066&_r=1&_slc=1&gtm=45He4130n815JGZ3LHv839094799&cg1=Digital%20Transformation&cg2=brandpost&cg3=lmcewan&cg4=brandpost&cg5=us&cd1=&cd2=&cd3=No%20industry%20provided&cd4=&cd5=Tue%2C%2009%20Jan%202024%2016%3A01%3A01%20GMT&cd6=Tue%2C%2009%20Jan%202024%2016%3A01%3A01%20GMT&cd7=0&cd8=1&cd9=wp_production&cd10=cio&cd11=No%20property%20country%20passed&cd12=enterprise&cd13=true&cd14=&cd15=Web&cd17=Digital%20Transformation&cd18=567&cd19=digital%20transformation%2C%20it%20leadership&cd20=567%2C%20650&cd21=&cd22=&cd23=&cd24=&cd25=&cd26=brandpost&cd27=1285848&cd28=brandpost&cd29=lmcewan&cd30=cio&cd31=No%20video%20set&cd32=&cd33=&cd34=&cd35=No%20video%20title%20passed&cd36=&cd37=&cd38=1&cd39=2024-01-03&cd40=2024-01-04&cd41=6&cd42=5&cd43=false&cd44=false&cd45=&cd46=false&cd47=&cd48=&cd49=&cd50=&cd51=&cd52=No%20one%20reg%20placement%20id%20passed&cd53=567&cd54=567%2C%20650&cd55=&cd56=AWS%2FIBM_58939_BP_CIO&cd57=No%20video%20length%20passed&cd58=No%20translation%20provided&cd59=No%20translation%20id%20provided&cd60=No%20translation%20original%20publication%20provided&cd61=WP&cd62=1285848&cd64=true&cd66=English&cd79=us&cd80=united%20kingdom&cd81=true&cd82=false&cd91=58939&cd104=false&gcd=11l1l1l1l1&dma_cps=sypham&dma=1&tcfd=1000h&z=1448778601
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
216.239.34.178 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
1cffc2b3146584685cd72751d7f28aa030ab9ae2f1bc78f2c27909f8d8287b26
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Referer
https://www.cio.com/article/1285848/how-ai-can-boost-customer-satisfaction-retention-and-loyalty-in-the-contact-center.html
accept-language
es-ES,es;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.129 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
date
Tue, 09 Jan 2024 16:01:06 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.cio.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
3
expires
Fri, 01 Jan 1990 00:00:00 GMT
KFOlCnqEu92Fr1MmWUlfBBc4.woff2
fonts.gstatic.com/s/roboto/v30/ 		15 KB
16 KB 		Font
General
Check archive.org
Download Go to
Full URL
https://fonts.gstatic.com/s/roboto/v30/KFOlCnqEu92Fr1MmWUlfBBc4.woff2
Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css2?family=Roboto:wght@400;700&display=swap
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
142.250.185.195 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
fra16s52-in-f3.1e100.net
Software
sffe /
Resource Hash
f5aebdfea35d1e7656ef4acc5db1f243209755ae3300943ef8fc6280f363c860
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://fonts.googleapis.com/
Origin
https://www.cio.com
accept-language
es-ES,es;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.129 Safari/537.36

Response headers

date
Fri, 05 Jan 2024 16:39:21 GMT
x-content-type-options
nosniff
age
343306
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
15860
x-xss-protection
0
last-modified
Wed, 11 May 2022 19:24:42 GMT
server
sffe
cross-origin-opener-policy
same-origin; report-to="apps-themes"
report-to
{"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
expires
Sat, 04 Jan 2025 16:39:21 GMT
KFOmCnqEu92Fr1Mu4mxK.woff2
fonts.gstatic.com/s/roboto/v30/ 		15 KB
16 KB 		Font
General
Check archive.org
Download Go to
Full URL
https://fonts.gstatic.com/s/roboto/v30/KFOmCnqEu92Fr1Mu4mxK.woff2
Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css2?family=Roboto:wght@400;700&display=swap
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
142.250.185.195 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
fra16s52-in-f3.1e100.net
Software
sffe /
Resource Hash
f6734f8177112c0839b961f96d813fcb189d81b60e96c33278c1983b6f419615
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://fonts.googleapis.com/
Origin
https://www.cio.com
accept-language
es-ES,es;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.129 Safari/537.36

Response headers

date
Tue, 09 Jan 2024 08:47:28 GMT
x-content-type-options
nosniff
age
26019
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
15744
x-xss-protection
0
last-modified
Wed, 11 May 2022 19:24:48 GMT
server
sffe
cross-origin-opener-policy
same-origin; report-to="apps-themes"
report-to
{"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
expires
Wed, 08 Jan 2025 08:47:28 GMT
kn2owPU74JTsOwTGty0aoUlXRSKSJihCWxBMzE3aLQs.js
www.google.com/js/bg/ Frame E8E9 		17 KB
7 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://www.google.com/js/bg/kn2owPU74JTsOwTGty0aoUlXRSKSJihCWxBMzE3aLQs.js
Requested by
Host: www.gstatic.com
URL: https://www.gstatic.com/recaptcha/releases/u-xcq3POCWFlCr3x8_IPxgPu/recaptcha__es.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
142.250.185.68 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
fra16s48-in-f4.1e100.net
Software
sffe /
Resource Hash
927da8c0f53be094ec3b04c6b72d1aa149574522922628425b104ccc4dda2d0b
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
es-ES,es;q=0.9
Referer
https://www.google.com/recaptcha/api2/anchor?ar=1&k=6Lcpg5woAAAAAC6mlZsgRDBDLrpkwIBUEUTjCanh&co=aHR0cHM6Ly93d3cuY2lvLmNvbTo0NDM.&hl=es&v=u-xcq3POCWFlCr3x8_IPxgPu&size=invisible&cb=6p2sryz5lz6g
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.129 Safari/537.36

Response headers

date
Mon, 08 Jan 2024 05:55:47 GMT
content-encoding
br
x-content-type-options
nosniff
age
122720
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/botguard-scs
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
6851
x-xss-protection
0
last-modified
Tue, 28 Nov 2023 18:30:00 GMT
server
sffe
cross-origin-opener-policy
same-origin; report-to="botguard-scs"
vary
Accept-Encoding
report-to
{"group":"botguard-scs","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/botguard-scs"}]}
content-type
text/javascript
cache-control
public, max-age=31536000
accept-ranges
bytes
expires
Tue, 07 Jan 2025 05:55:47 GMT
webworker.js
www.google.com/recaptcha/api2/ Frame E8E9 		102 B
209 B 		Other
General
Check archive.org
Download Go to
Full URL
https://www.google.com/recaptcha/api2/webworker.js?hl=es&v=u-xcq3POCWFlCr3x8_IPxgPu
Requested by
Host: www.google.com
URL: https://www.google.com/recaptcha/api2/anchor?ar=1&k=6Lcpg5woAAAAAC6mlZsgRDBDLrpkwIBUEUTjCanh&co=aHR0cHM6Ly93d3cuY2lvLmNvbTo0NDM.&hl=es&v=u-xcq3POCWFlCr3x8_IPxgPu&size=invisible&cb=6p2sryz5lz6g
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
142.250.185.68 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
fra16s48-in-f4.1e100.net
Software
GSE /
Resource Hash
76401d5ffe36e04bb3c7d3cb1515df86275fd9db77970aedca7fe5dcd8857263
Security Headers
Name Value
Content-Security-Policy frame-ancestors 'self'
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
es-ES,es;q=0.9
Referer
https://www.google.com/recaptcha/api2/anchor?ar=1&k=6Lcpg5woAAAAAC6mlZsgRDBDLrpkwIBUEUTjCanh&co=aHR0cHM6Ly93d3cuY2lvLmNvbTo0NDM.&hl=es&v=u-xcq3POCWFlCr3x8_IPxgPu&size=invisible&cb=6p2sryz5lz6g
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.129 Safari/537.36

Response headers

date
Tue, 09 Jan 2024 16:01:07 GMT
content-encoding
gzip
x-content-type-options
nosniff
content-security-policy
frame-ancestors 'self'
server
GSE
cross-origin-embedder-policy
require-corp
x-frame-options
SAMEORIGIN
report-to
{"group":"recaptcha","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/recaptcha"}]}
content-type
text/javascript; charset=utf-8
cache-control
private, max-age=300
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
x-xss-protection
1; mode=block
expires
Tue, 09 Jan 2024 16:01:07 GMT
gip
api.kickfire.com/ 		20 B
149 B 		XHR
General
Check archive.org
Download Go to
Full URL
https://api.kickfire.com/gip
Requested by
Host: www.cio.com
URL: https://www.cio.com/_static/??-eJydj90KwjAMRl/IrJsovRKfpT9hy2i72qSMvf2KOtArQQh8ED5OTtSawS1JMIlygVpArJBDHSmxIj+CTFQ8ZFNkU55YFLtCWVjNaw5mw9LNfFL/Y3JBSx6M5wNEyYXqsV1o86hYtnd0kdLPEkQaixH8LB9qMmHEl489W7CGEZ67byVXWZbYPghCjAGdNNA93gbdX7TW/XCdd0BLdEA=
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.34.206.213 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-52-34-206-213.us-west-2.compute.amazonaws.com
Software
Apache / PHP/7.2.34
Resource Hash
8e448172d846d4b392bf197247db7ac355d74fc6cc9c0cbb650b8815f5c2240b

Request headers

Accept
*/*
Referer
https://www.cio.com/article/1285848/how-ai-can-boost-customer-satisfaction-retention-and-loyalty-in-the-contact-center.html
accept-language
es-ES,es;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.129 Safari/537.36

Response headers

access-control-allow-origin
*
date
Tue, 09 Jan 2024 16:01:08 GMT
server
Apache
x-powered-by
PHP/7.2.34
content-type
text/html; charset=UTF-8
company:(all)
api.kickfire.com/v3/ 		840 B
1 KB 		XHR
General
Check archive.org
Download Go to
Full URL
https://api.kickfire.com/v3/company:(all)?ip=UEvd5IilGaqWd20%2B&key=d4add99e57ea6f10
Requested by
Host: www.cio.com
URL: https://www.cio.com/_static/??-eJydj90KwjAMRl/IrJsovRKfpT9hy2i72qSMvf2KOtArQQh8ED5OTtSawS1JMIlygVpArJBDHSmxIj+CTFQ8ZFNkU55YFLtCWVjNaw5mw9LNfFL/Y3JBSx6M5wNEyYXqsV1o86hYtnd0kdLPEkQaixH8LB9qMmHEl489W7CGEZ67byVXWZbYPghCjAGdNNA93gbdX7TW/XCdd0BLdEA=
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.34.206.213 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-52-34-206-213.us-west-2.compute.amazonaws.com
Software
Apache / PHP/7.2.34
Resource Hash
bbcfbad4aef485aea66b2526656eea0fcc41cc743cff5e66341404952069cac7

Request headers

Accept
application/json, text/javascript, */*; q=0.01
Referer
https://www.cio.com/article/1285848/how-ai-can-boost-customer-satisfaction-retention-and-loyalty-in-the-contact-center.html
accept-language
es-ES,es;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.129 Safari/537.36

Response headers

access-control-allow-origin
*
date
Tue, 09 Jan 2024 16:01:09 GMT
server
Apache
x-powered-by
PHP/7.2.34
access-control-allow-headers
Origin, X-Requested-With, Content-Type, Accept
access-control-allow-methods
*
content-type
application/json; charset=utf-8

Verdicts & Comments Add Verdict or Comment

107 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| 2 object| 3 object| 4 object| documentPictureInPicture object| pattern undefined| key undefined| localStorageParse boolean| visitorConsentedAll object| _sp_analytics object| runtime object| regeneratorRuntime function| setImmediate function| clearImmediate object| wp function| sprintf function| vsprintf object| IDG object| ntv object| dataLayer function| __tcfapi function| __uspapi object| permutive object| googletag object| ntvConfig object| _sp_ object| _sp_ccpa undefined| $ function| jQuery string| subscribersSiteId string| subscribersServiceWorkerPath object| core object| DOMObjects object| subscribersApp function| isAnExcludedLink object| google_tag_manager function| postscribe object| google_tag_manager_external object| google_tag_data string| firstSessionDate string| lastSessionDate string| currentSessionDate number| sessionNumber undefined| inSession number| daysSinceLastSession object| currentTime number| longExpiry undefined| lastSessionMS boolean| debug object| checkIfInEU object| checkCCPAOptOut object| consentKnown object| bcGtaxList object| bcGtaxIdList object| brandMetricsScript boolean| scrollTwenty string| recaptcha_site_key object| ___grecaptcha_cfg object| grecaptcha string| __recaptcha_api boolean| __google_recaptcha_client object| ajaxload_params object| siteData object| googleSearch object| ajaxload_event_params object| webpackJsonp object| __gcse object| _stq object| nl_data function| st_go function| linktracker_init object| wpcom object| brandmetrics function| __assign string| GoogleAnalyticsObject function| ga object| affiliateLinks object| elems object| editBodyLinks function| onYouTubeIframeAPIReady object| SC object| _sp_queue boolean| isEU object| _sp_ccpa_queue function| __spreadArray object| _brandmetrics object| gaplugins object| gaGlobal object| module$exports$cse$search object| module$exports$cse$CustomImageSearch object| module$exports$cse$CustomWebSearch object| google object| module$exports$cse$searchcontrol object| module$exports$cse$customsearchcontrol function| _googCsa number| nextSearchboxId object| recaptcha object| closure_lm_799583 number| googleNDT_ number| googleAltLoader object| gaData object| kickfireGTM function| arrive function| unbindArrive function| leave function| unbindLeave

22 Cookies

Domain/Path Name / Value
www.cio.com/ Name: inSession
Value: true
www.cio.com/ Name: firstSessionDate
Value: Tue, 09 Jan 2024 16:01:01 GMT
www.cio.com/ Name: currentSessionDate
Value: Tue, 09 Jan 2024 16:01:01 GMT
www.cio.com/ Name: sessionNumWP
Value: 1
www.cio.com/ Name: lastSessionDate
Value: Tue, 09 Jan 2024 16:01:01 GMT
.cio.com/ Name: _gcl_au
Value: 1.1.1755476420.1704816061
www.cio.com/ Name: _sp_v1_ss
Value: 1:H4sIAAAAAAAAAItWqo5RKimOUbKKpgUjD8QwqI3ViVFKBTHzSnNygOwSsILq2uEvoRQLAAbvyrtiAQAA
www.cio.com/ Name: _sp_v1_p
Value: 489
www.cio.com/ Name: _sp_v1_data
Value: 791720
.cio.com/ Name: ccpaUUID
Value: a10a761e-9c59-4116-9d2d-182dda7eeb27
.cio.com/ Name: dnsDisplayed
Value: true
.cio.com/ Name: ccpaApplies
Value: false
.cio.com/ Name: signedLspa
Value: false
www.cio.com/ Name: idg-edition
Value: us
www.cio.com/ Name: vip-go-seg
Value: vc-v1__edition_--_us
.cio.com/ Name: consentUUID
Value: 118eca17-c1b5-4af9-a03d-8e427dccbec4
.cio.com/ Name: _ga_NW6DGNR3MQ
Value: GS1.1.1704816063.1.0.1704816063.0.0.0
.cio.com/ Name: AMP_TOKEN
Value: %24NOT_FOUND
.cio.com/ Name: _ga
Value: GA1.2.1071475401.1704816064
.cio.com/ Name: _gid
Value: GA1.2.259770133.1704816066
.cio.com/ Name: _gat_UA-300704-2
Value: 1
www.cio.com/ Name: kickfire_api_session_cookie
Value: 1

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=300
X-Frame-Options deny

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

alt.idgesg.net
ampcid.google.com
ampcid.google.es
api.kickfire.com
assoc-na.associates-amazon.com
b2b-contenthub.com
ccpa-service.sp-prod.net
ccpa.sp-prod.net
cdn.brandmetrics.com
cdn.subscribers.com
clients1.google.com
cmpv2.cio.com
cse.google.com
fonts.googleapis.com
fonts.gstatic.com
jljl.mjt.lu
p.typekit.net
pixel.wp.com
region1.google-analytics.com
stats.wp.com
use.typekit.net
w.soundcloud.com
www.cio.com
www.google-analytics.com
www.google.com
www.googletagmanager.com
www.gstatic.com
z-na.associates-amazon.com
104.22.41.219
104.26.12.18
108.138.22.143
142.250.181.238
142.250.185.110
142.250.185.195
142.250.185.206
142.250.185.68
142.250.186.168
143.204.98.125
151.101.2.165
172.217.16.195
172.217.18.10
18.66.112.101
192.0.66.19
192.0.76.3
2.21.20.215
2.21.20.223
216.239.32.36
216.239.34.178
35.241.186.140
44.215.131.66
50.16.112.23
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