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customerservice.starbucks.com Open in urlscan Pro
147.154.106.13  Public Scan

Go To Rescan Add Verdict Report
Submitted URL: http://customerservice.starbucks.com/app/contact/ask/
Effective URL: https://customerservice.starbucks.com/app/contact/ask/
Submission: On February 14 via api from US — Scanned from DE
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 14 IPs in 5 countries across 13 domains to perform 42 HTTP transactions. The main IP is 147.154.106.13, located in Phoenix, United States and belongs to ORACLE-BMC-31898, US. The main domain is customerservice.starbucks.com. The Cisco Umbrella rank of the primary domain is 330080.
TLS certificate: Issued by Sectigo RSA Organization Validation S... on October 24th 2022. Valid for: a year.
This is the only time customerservice.starbucks.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

15    147.154.106.13 (Phoenix, United States)

ASN31898 (ORACLE-BMC-31898, US)
customerservice.starbucks.com
1    104.87.134.140 (Vienna, Austria)

ASN16625 (AKAMAI-AS, US)
PTR: a104-87-134-140.deploy.static.akamaitechnologies.com
www.starbucks.com
1    52.217.135.88 (Ashburn, United States)

ASN16509 (AMAZON-02, US)
PTR: s3-1.amazonaws.com
s3.amazonaws.com
4    23.62.220.135 (Vienna, Austria)

ASN16625 (AKAMAI-AS, US)
PTR: a23-62-220-135.deploy.static.akamaitechnologies.com
s7.addthis.com
v1.addthisedge.com
m.addthis.com
2    2a00:1450:400d:80c::2008 (Ireland)

ASN15169 (GOOGLE, US)
ssl.google-analytics.com
1    2a00:1450:4025:401::9c (Den Helder, Netherlands)

ASN15169 (GOOGLE, US)
stats.g.doubleclick.net
1    23.203.125.127 (Vienna, Austria)

ASN16625 (AKAMAI-AS, US)
PTR: a23-203-125-127.deploy.static.akamaitechnologies.com
z.moatads.com
4    104.96.137.230 (Vienna, Austria)

ASN16625 (AKAMAI-AS, US)
PTR: a104-96-137-230.deploy.static.akamaitechnologies.com
www.rnengage.com
4    2606:2800:234:59:254c:406:2366:268c (United States)

ASN15133 (EDGECAST, US)
platform.twitter.com
4    2a03:2880:f01c:8012:face:b00c:0:3 (Frankfurt am Main, Germany)

ASN32934 (FACEBOOK, US)
connect.facebook.net
static.xx.fbcdn.net
2    104.244.42.72 (United States)

ASN13414 (TWITTER, US)
syndication.twitter.com
1    2a03:2880:f12d:83:face:b00c:0:25de (Frankfurt am Main, Germany)

ASN32934 (FACEBOOK, US)
www.facebook.com
2    147.154.107.92 (None, )

ASN- ()
starbucksweb.widget.custhelp.com
Apex Domain
Subdomains		 Transfer
16 starbucks.com
customerservice.starbucks.com — Cisco Umbrella Rank: 330080
virtualassistant-nonprod.starbucks.com Failed
www.starbucks.com — Cisco Umbrella Rank: 31513
316 KB
6 twitter.com
platform.twitter.com — Cisco Umbrella Rank: 1082
syndication.twitter.com — Cisco Umbrella Rank: 1438
149 KB
4 rnengage.com
www.rnengage.com — Cisco Umbrella Rank: 24175
4 KB
3 addthis.com
s7.addthis.com — Cisco Umbrella Rank: 2309
m.addthis.com — Cisco Umbrella Rank: 2340
140 KB
2 custhelp.com
starbucksweb.widget.custhelp.com
829 B
2 fbcdn.net
static.xx.fbcdn.net — Cisco Umbrella Rank: 660
136 KB
2 facebook.net
connect.facebook.net — Cisco Umbrella Rank: 189
89 KB
2 google-analytics.com
ssl.google-analytics.com — Cisco Umbrella Rank: 414
17 KB
1 facebook.com
www.facebook.com — Cisco Umbrella Rank: 98
17 KB
1 addthisedge.com
v1.addthisedge.com — Cisco Umbrella Rank: 2703
325 B
1 moatads.com
z.moatads.com — Cisco Umbrella Rank: 641
1 KB
1 doubleclick.net
stats.g.doubleclick.net — Cisco Umbrella Rank: 160
337 B
1 amazonaws.com
s3.amazonaws.com
42 13
Domain Requested by
15 customerservice.starbucks.com 1 redirects customerservice.starbucks.com
4 platform.twitter.com s7.addthis.com
platform.twitter.com
4 www.rnengage.com customerservice.starbucks.com
2 starbucksweb.widget.custhelp.com customerservice.starbucks.com
2 static.xx.fbcdn.net www.facebook.com
2 syndication.twitter.com platform.twitter.com
2 connect.facebook.net s7.addthis.com
connect.facebook.net
2 ssl.google-analytics.com 1 redirects customerservice.starbucks.com
2 s7.addthis.com customerservice.starbucks.com
s7.addthis.com
1 www.facebook.com connect.facebook.net
1 m.addthis.com s7.addthis.com
1 v1.addthisedge.com s7.addthis.com
1 z.moatads.com s7.addthis.com
1 stats.g.doubleclick.net customerservice.starbucks.com
1 s3.amazonaws.com customerservice.starbucks.com
1 www.starbucks.com customerservice.starbucks.com
0 virtualassistant-nonprod.starbucks.com Failed customerservice.starbucks.com
42 17
Subject Issuer Validity Valid
customerservice.starbucks.com
Sectigo RSA Organization Validation Secure Server CA		 2022-10-24 -
2023-10-24		 a year crt.sh
starbucks.com
DigiCert TLS RSA SHA256 2020 CA1		 2022-09-09 -
2023-09-12		 a year crt.sh
s3.amazonaws.com
Amazon RSA 2048 M01		 2022-12-06 -
2023-12-05		 a year crt.sh
odc-addthis-prod-01.oracle.com
DigiCert TLS RSA SHA256 2020 CA1		 2023-02-07 -
2024-02-07		 a year crt.sh
*.google-analytics.com
GTS CA 1C3		 2023-01-31 -
2023-04-25		 3 months crt.sh
moatads.com
DigiCert TLS RSA SHA256 2020 CA1		 2022-11-16 -
2023-11-18		 a year crt.sh
*.rnengage.com
DigiCert TLS RSA SHA256 2020 CA1		 2022-10-12 -
2023-10-12		 a year crt.sh
*.twimg.com
DigiCert TLS RSA SHA256 2020 CA1		 2022-10-06 -
2023-11-06		 a year crt.sh
*.facebook.com
DigiCert SHA2 High Assurance Server CA		 2022-11-23 -
2023-02-21		 3 months crt.sh
syndication.twitter.com
DigiCert TLS Hybrid ECC SHA384 2020 CA1		 2023-02-05 -
2024-02-05		 a year crt.sh
*.widget.custhelp.com
DigiCert TLS RSA SHA256 2020 CA1		 2022-09-21 -
2023-10-12		 a year crt.sh

This page contains 7 frames:

Primary Page: https://customerservice.starbucks.com/app/contact/ask/
Frame ID: 9BF9BB757A434C5DB6AA217432FB489E
Requests: 29 HTTP requests in this frame

Frame: https://www.rnengage.com/api/1/javascript/acs.js
Frame ID: E8B89E9B3D98D365FE3B29FB0473818D
Requests: 4 HTTP requests in this frame

Frame: https://s7.addthis.com/static/sh.f48a1a04fe8dbf021b4cda1d.html
Frame ID: 76E6028E65ED2DAE385EE135BB6AA54F
Requests: 1 HTTP requests in this frame

Frame: https://s7.addthis.com/static/sh.f48a1a04fe8dbf021b4cda1d.html
Frame ID: D78EAF26A202BAC44F2CEA9FC7EEA3F1
Requests: 1 HTTP requests in this frame

Frame: https://platform.twitter.com/widgets/widget_iframe.2b2d73daf636805223fb11d48f3e94f7.html?origin=https%3A%2F%2Fcustomerservice.starbucks.com
Frame ID: FE35F4DFED5224633B6313D25F0771A7
Requests: 2 HTTP requests in this frame

Frame: https://www.facebook.com/v2.6/plugins/like.php?action=like&app_id=172525162793917&channel=https%3A%2F%2Fstaticxx.facebook.com%2Fx%2Fconnect%2Fxd_arbiter%2F%3Fversion%3D46%23cb%3Df3f3952a8961cdc%26domain%3Dcustomerservice.starbucks.com%26is_canvas%3Dfalse%26origin%3Dhttps%253A%252F%252Fcustomerservice.starbucks.com%252Ff2fba3e5acbc244%26relation%3Dparent.parent&color_scheme=light&container_width=0&font=verdana&height=21&href=https%3A%2F%2Fcustomerservice.starbucks.com%2Fapp%2Fcontact%2Fask%2F&layout=button_count&locale=en_US&sdk=joey&send=false&share=false&show_faces=false&width=97
Frame ID: 10FAAF78C531B0EA26C555EA69ED1C01
Requests: 3 HTTP requests in this frame

Frame: https://platform.twitter.com/widgets/tweet_button.2b2d73daf636805223fb11d48f3e94f7.en.html
Frame ID: 3E28C7E125C3BC2424CB2ECFD6E4F5BB
Requests: 2 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page Title

Contact Us | Starbucks Coffee Company

Page URL History Show full URLs

  1. http://customerservice.starbucks.com/app/contact/ask/ HTTP 301
    https://customerservice.starbucks.com/app/contact/ask/ Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • addthis\.com/js/
Overall confidence: 100%
Detected patterns
  • //connect\.facebook\.([a-z]+)/[^/]*/[a-z]*\.js
Overall confidence: 100%
Detected patterns
  • google-analytics\.com/(?:ga|urchin|analytics)\.js
Overall confidence: 100%
Detected patterns
  • moatads\.com
Overall confidence: 100%
Detected patterns
  • ([\d.]+)?/modernizr(?:\.([\d.]+))?.*\.js
Overall confidence: 100%
Detected patterns
  • //platform\.twitter\.com/widgets\.js

Page Statistics

42
Requests

93 %
HTTPS

38 %
IPv6

13
Domains

17
Subdomains

14
IPs

5
Countries

870 kB
Transfer

2612 kB
Size

10
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. http://customerservice.starbucks.com/app/contact/ask/ HTTP 301
    https://customerservice.starbucks.com/app/contact/ask/ Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 14
  • https://ssl.google-analytics.com/r/__utm.gif?utmwv=5.7.2&utms=1&utmn=1489635006&utmhn=customerservice.starbucks.com&utme=8(SessionID*Username*Skin*Loyalty)9(4qf2zu4*anonymous*default*Gold)&utmcs=UTF-8&utmsr=1600x1200&utmvp=1600x1200&utmsc=24-bit&utmul=en-us&utmje=0&utmfl=-&utmdt=Contact%20Us%20%7C%20Starbucks%20Coffee%20Company&utmhid=202570171&utmr=-&utmp=%2Fapp%2Fcontact%2Fask%2F&utmht=1676383015588&utmac=UA-9155837-1&utmcc=__utma%3D246673883.330323011.1676383016.1676383016.1676383016.1%3B%2B__utmz%3D246673883.1676383016.1.1.utmcsr%3D(direct)%7Cutmccn%3D(direct)%7Cutmcmd%3D(none)%3B&utmjid=195651374&utmredir=1&utmu=qzAAACAAAAAAAAAAAAAAAABE~ HTTP 302
  • https://stats.g.doubleclick.net/r/collect?v=1&aip=1&t=dc&_r=3&tid=UA-9155837-1&cid=330323011.1676383016&jid=195651374&_v=5.7.2&z=1489635006

42 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request /
customerservice.starbucks.com/app/contact/ask/
Redirect Chain
  • http://customerservice.starbucks.com/app/contact/ask/
  • https://customerservice.starbucks.com/app/contact/ask/
22 KB
10 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://customerservice.starbucks.com/app/contact/ask/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.106.13 Phoenix, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
f3b92b14487f3c71c6e573c236985b36f942c479a3a35f3887428751a14141b7
Security Headers
Name Value
Content-Security-Policy frame-ancestors DENY
Strict-Transport-Security max-age=31536000
X-Content-Security-Policy frame-ancestors DENY
X-Frame-Options DENY

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

Cache-Control
no-cache, no-store
Connection
keep-alive
Content-Encoding
gzip
Content-Security-Policy
frame-ancestors DENY
Content-Type
text/html;charset=utf-8
Date
Tue, 14 Feb 2023 13:56:54 GMT
Expires
-1
F5_do_compression
yes
Pragma
no-cache
RNT-GK-Machine
0.217
RNT-JN-Ext-Machine
43.4
RNT-JN-Ext-UUID
fc5dbff4-eabd-47c9-8958-f9c38e25f72e
RNT-JN-Int-Machine
42.3
RNT-JN-Int-UUID
0bf8199f-b821-41f2-8e57-7984cdb52eb5
RNT-Machine
0.75
RNT-Time
D=482824 t=1676383014386637
Strict-Transport-Security
max-age=31536000
Transfer-Encoding
chunked
X-Content-Security-Policy
frame-ancestors DENY
X-Frame-Options
DENY

Redirect headers

Connection
keep-alive
Content-Length
0
Date
Tue, 14 Feb 2023 13:56:53 GMT
RNT-JN-Ext-Machine
43.4
RNT-JN-Ext-UUID
9eef5810-f556-4e19-a5f2-0db9ed0bf301
location
https://customerservice.starbucks.com/app/contact/ask/
starbucks_uplifted.themes.sbux-uplift.SITE.css
customerservice.starbucks.com/euf/generated/optimized/1666851079/templates/ 		21 KB
6 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://customerservice.starbucks.com/euf/generated/optimized/1666851079/templates/starbucks_uplifted.themes.sbux-uplift.SITE.css
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.106.13 Phoenix, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
840c34540f183b5560653ce3c81281470e83cf83c5731f2bb9ef1ae69e95f2c2
Security Headers
Name Value
Strict-Transport-Security max-age=31536000

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/app/contact/ask/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

Date
Tue, 14 Feb 2023 13:56:55 GMT
Content-Encoding
gzip
Strict-Transport-Security
max-age=31536000
Last-Modified
Thu, 27 Oct 2022 06:12:15 GMT
RNT-JN-Ext-UUID
32f7d15f-a454-437d-8080-c1fa546a7f3a
Transfer-Encoding
chunked
Content-Type
text/css
RNT-Time
D=4680 t=1676383015052500
RNT-Machine
1.148
Cache-Control
max-age=900
Connection
keep-alive
Accept-Ranges
bytes
RNT-JN-Ext-Machine
43.2
F5_do_compression
yes
Expires
Tue, 14 Feb 2023 14:11:55 GMT
customBot.css
customerservice.starbucks.com/euf/assets/themes/standard/oda/styles/ 		2 KB
1 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://customerservice.starbucks.com/euf/assets/themes/standard/oda/styles/customBot.css
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.106.13 Phoenix, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
c47dd494a3c5d547ae6b515ae71b63df084f306c43195ad5283165b686af46f4
Security Headers
Name Value
Strict-Transport-Security max-age=31536000

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/app/contact/ask/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

Date
Tue, 14 Feb 2023 13:56:55 GMT
Content-Encoding
gzip
Strict-Transport-Security
max-age=31536000
Last-Modified
Thu, 23 Sep 2021 17:27:51 GMT
RNT-JN-Ext-UUID
1fd934cd-3b92-4e9b-93c8-26a6b40866a1
Transfer-Encoding
chunked
Content-Type
text/css
RNT-Time
D=514 t=1676383015216072
RNT-Machine
0.76
Cache-Control
max-age=900
Connection
keep-alive
Accept-Ranges
bytes
RNT-JN-Ext-Machine
43.2
F5_do_compression
yes
Expires
Tue, 14 Feb 2023 14:11:55 GMT
settings.js
customerservice.starbucks.com/euf/assets/themes/standard/oda/scripts/ 		7 KB
3 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://customerservice.starbucks.com/euf/assets/themes/standard/oda/scripts/settings.js
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.106.13 Phoenix, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
ab31d7a0e6d04d0c3b866e8ce80e7b3b5317aba57074888176164d1fb0a1ebbf
Security Headers
Name Value
Strict-Transport-Security max-age=31536000

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/app/contact/ask/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

Date
Tue, 14 Feb 2023 13:56:55 GMT
Content-Encoding
gzip
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 15 Sep 2021 18:49:57 GMT
RNT-JN-Ext-UUID
1d35eb37-28dc-403f-8861-6773e66af768
Transfer-Encoding
chunked
Content-Type
application/x-javascript
RNT-Time
D=1156 t=1676383015354017
RNT-Machine
0.84
Cache-Control
max-age=900
Connection
keep-alive
Accept-Ranges
bytes
RNT-JN-Ext-Machine
43.4
F5_do_compression
yes
Expires
Tue, 14 Feb 2023 14:11:55 GMT
web-sdk.js
virtualassistant-nonprod.starbucks.com/ 		0
0
modernizr.custom.js
www.starbucks.com/static/js/library/ 		0
0 		Script
General
Check archive.org
Download Go to
Full URL
https://www.starbucks.com/static/js/library/modernizr.custom.js
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
104.87.134.140 Vienna, Austria, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a104-87-134-140.deploy.static.akamaitechnologies.com
Software
/
Resource Hash

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers
40C.js
s3.amazonaws.com/ki.js/18853/ 		0
0 		Script
General
Check archive.org
Download Go to
Full URL
https://s3.amazonaws.com/ki.js/18853/40C.js
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.217.135.88 Ashburn, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
s3-1.amazonaws.com
Software
/
Resource Hash

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers
client.f168c43e.js
customerservice.starbucks.com/euf/assets/react/static/js/ 		248 KB
66 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://customerservice.starbucks.com/euf/assets/react/static/js/client.f168c43e.js
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.106.13 Phoenix, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
510ceff79e08533a7600b0d953c77f39e69ed0e4de29a039ffc9d466165d4ba9
Security Headers
Name Value
Strict-Transport-Security max-age=31536000

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/app/contact/ask/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

Date
Tue, 14 Feb 2023 13:56:55 GMT
Content-Encoding
gzip
Strict-Transport-Security
max-age=31536000
Last-Modified
Thu, 27 Oct 2022 23:27:41 GMT
RNT-JN-Ext-UUID
c01cc36a-7698-4396-8c76-294a6c86388b
Transfer-Encoding
chunked
Content-Type
application/x-javascript
RNT-Time
D=3484 t=1676383015519332
RNT-Machine
0.78
Cache-Control
max-age=900
Connection
keep-alive
Accept-Ranges
bytes
RNT-JN-Ext-Machine
43.3
F5_do_compression
yes
Expires
Tue, 14 Feb 2023 14:11:55 GMT
client.749c9408.css
customerservice.starbucks.com/euf/assets/react/static/css/ 		31 KB
5 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://customerservice.starbucks.com/euf/assets/react/static/css/client.749c9408.css
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.106.13 Phoenix, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
19f14353a96ca068245474dee33dceca3effa145f832d2172357d7eb17a506cc
Security Headers
Name Value
Strict-Transport-Security max-age=31536000

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/app/contact/ask/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

Date
Tue, 14 Feb 2023 13:56:55 GMT
Content-Encoding
gzip
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 14 Apr 2021 18:18:32 GMT
RNT-JN-Ext-UUID
8c128be0-28e3-4d3e-8bd6-469338a67821
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chunked
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0.69
Cache-Control
max-age=900
Connection
keep-alive
Accept-Ranges
bytes
RNT-JN-Ext-Machine
43.4
F5_do_compression
yes
Expires
Tue, 14 Feb 2023 14:11:55 GMT
addthis_widget.js
s7.addthis.com/js/250/ 		353 KB
114 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://s7.addthis.com/js/250/addthis_widget.js
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
23.62.220.135 Vienna, Austria, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a23-62-220-135.deploy.static.akamaitechnologies.com
Software
nginx/1.15.8 /
Resource Hash
acd2f7ad78edeebad4b6b0fdd17ff57d81c3726c60fd5435ee8c5a0115d29403
Security Headers
Name Value
Strict-Transport-Security max-age=15724800; includeSubDomains

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

strict-transport-security
max-age=15724800; includeSubDomains
content-encoding
gzip
date
Tue, 14 Feb 2023 13:56:55 GMT
last-modified
Mon, 26 Oct 2020 18:11:48 GMT
server
nginx/1.15.8
etag
"5f971164-5834c"
vary
Accept-Encoding
x-distribution
99
content-type
application/javascript
x-host
s7.addthis.com
content-length
116326
RightNow.js
customerservice.starbucks.com/euf/core/3.7/js/4.308/min/ 		310 KB
97 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://customerservice.starbucks.com/euf/core/3.7/js/4.308/min/RightNow.js
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.106.13 Phoenix, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
9d2b8dc3696a7f4b1ef73de41cdcd60b1155477dc4cb9717da44d78944fe1447
Security Headers
Name Value
Strict-Transport-Security max-age=31536000

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/app/contact/ask/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

Date
Tue, 14 Feb 2023 13:56:55 GMT
Content-Encoding
gzip
Strict-Transport-Security
max-age=31536000
Last-Modified
Fri, 06 May 2022 03:26:21 GMT
RNT-JN-Ext-UUID
fba63c92-ac47-4b2c-8a2b-04f80ba5c39b
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chunked
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application/x-javascript
RNT-Time
D=5485 t=1676383015357584
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1.145
Cache-Control
max-age=2592000
Connection
keep-alive
Accept-Ranges
bytes
RNT-JN-Ext-Machine
43.2
F5_do_compression
yes
Expires
Thu, 16 Mar 2023 13:56:55 GMT
starbucks_uplifted.c557b7018ae18d9f61a4e3deea7e6952.js
customerservice.starbucks.com/euf/generated/optimized/1666851079/templates/ 		28 KB
8 KB 		Script
General
Check archive.org
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Full URL
https://customerservice.starbucks.com/euf/generated/optimized/1666851079/templates/starbucks_uplifted.c557b7018ae18d9f61a4e3deea7e6952.js
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.106.13 Phoenix, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
3a0c5b02e394d38ee2903abbbbaf243188569c5cb6a1fcc1622d70172fa9ae8d
Security Headers
Name Value
Strict-Transport-Security max-age=31536000

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/app/contact/ask/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

Date
Tue, 14 Feb 2023 13:56:55 GMT
Content-Encoding
gzip
Strict-Transport-Security
max-age=31536000
Last-Modified
Thu, 27 Oct 2022 06:12:14 GMT
RNT-JN-Ext-UUID
dc9bba5c-d089-4559-884a-6266e2fe3d9e
Transfer-Encoding
chunked
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application/x-javascript
RNT-Time
D=2993 t=1676383015356513
RNT-Machine
1.151
Cache-Control
max-age=900
Connection
keep-alive
Accept-Ranges
bytes
RNT-JN-Ext-Machine
43.3
F5_do_compression
yes
Expires
Tue, 14 Feb 2023 14:11:55 GMT
autoload.js
customerservice.starbucks.com/euf/generated/optimized/1666851079/custom/ 		210 B
693 B 		Script
General
Check archive.org
Download Go to
Full URL
https://customerservice.starbucks.com/euf/generated/optimized/1666851079/custom/autoload.js
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.106.13 Phoenix, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
3cf1b36a00fbd88fa95beabf8d458001a2a42a7e69a51eee82f0548125217cd2
Security Headers
Name Value
Strict-Transport-Security max-age=31536000

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/app/contact/ask/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

Date
Tue, 14 Feb 2023 13:56:55 GMT
Strict-Transport-Security
max-age=31536000
RNT-JN-Ext-UUID
38bdda18-373b-4a91-8744-2aa23140acbb
Last-Modified
Thu, 27 Oct 2022 06:11:59 GMT
Content-Type
application/x-javascript
RNT-Time
D=1318 t=1676383015356598
RNT-Machine
0.81
Cache-Control
max-age=900
Connection
keep-alive
Accept-Ranges
bytes
RNT-JN-Ext-Machine
43.2
Content-Length
210
F5_do_compression
yes
Expires
Tue, 14 Feb 2023 14:11:55 GMT
ga.js
ssl.google-analytics.com/ 		45 KB
17 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://ssl.google-analytics.com/ga.js
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400d:80c::2008 , Ireland, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
1259ea99bd76596239bfd3102c679eb0a5052578dc526b0452f4d42f8bcdd45f
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

strict-transport-security
max-age=10886400; includeSubDomains; preload
content-encoding
gzip
x-content-type-options
nosniff
date
Tue, 14 Feb 2023 12:02:00 GMT
last-modified
Tue, 10 Jan 2023 21:29:14 GMT
server
Golfe2
age
6895
vary
Accept-Encoding
content-type
text/javascript
cache-control
public, max-age=7200
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
17168
expires
Tue, 14 Feb 2023 14:02:00 GMT
SodoSans.woff
customerservice.starbucks.com/euf/generated/optimized/1666851079/themes/sbux-uplift/ 		36 KB
36 KB 		Font
General
Check archive.org
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Full URL
https://customerservice.starbucks.com/euf/generated/optimized/1666851079/themes/sbux-uplift/SodoSans.woff
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/euf/generated/optimized/1666851079/templates/starbucks_uplifted.themes.sbux-uplift.SITE.css
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.106.13 Phoenix, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
3985c3a1e01219a0d0b35015ee6d55de1d22313935a155dfaa014fd3b9f2f85b
Security Headers
Name Value
Strict-Transport-Security max-age=31536000

Request headers

Referer
https://customerservice.starbucks.com/euf/generated/optimized/1666851079/templates/starbucks_uplifted.themes.sbux-uplift.SITE.css
Origin
https://customerservice.starbucks.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

Date
Tue, 14 Feb 2023 13:56:55 GMT
Strict-Transport-Security
max-age=31536000
RNT-JN-Ext-UUID
866017c7-6544-43bf-a1cc-75a448858bc6
Last-Modified
Thu, 15 Apr 2021 01:20:11 GMT
Content-Type
application/x-font-woff
RNT-Time
D=2062 t=1676383015524395
RNT-Machine
0.81
Cache-Control
max-age=900
Connection
keep-alive
Accept-Ranges
bytes
RNT-JN-Ext-Machine
43.2
Content-Length
36548
F5_do_compression
yes
Expires
Tue, 14 Feb 2023 14:11:55 GMT
collect
stats.g.doubleclick.net/r/
Redirect Chain
  • https://ssl.google-analytics.com/r/__utm.gif?utmwv=5.7.2&utms=1&utmn=1489635006&utmhn=customerservice.starbucks.com&utme=8(SessionID*Username*Skin*Loyalty)9(4qf2zu4*anonymous*default*Gold)&utmcs=UT...
  • https://stats.g.doubleclick.net/r/collect?v=1&aip=1&t=dc&_r=3&tid=UA-9155837-1&cid=330323011.1676383016&jid=195651374&_v=5.7.2&z=1489635006
35 B
337 B 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://stats.g.doubleclick.net/r/collect?v=1&aip=1&t=dc&_r=3&tid=UA-9155837-1&cid=330323011.1676383016&jid=195651374&_v=5.7.2&z=1489635006
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
H2
Server
2a00:1450:4025:401::9c Den Helder, Netherlands, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

pragma
no-cache
strict-transport-security
max-age=10886400; includeSubDomains; preload
date
Tue, 14 Feb 2023 13:56:55 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
image/gif
access-control-allow-origin
*
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
35
expires
Fri, 01 Jan 1990 00:00:00 GMT

Redirect headers

pragma
no-cache
date
Tue, 14 Feb 2023 13:56:55 GMT
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/html; charset=UTF-8
location
https://stats.g.doubleclick.net/r/collect?v=1&aip=1&t=dc&_r=3&tid=UA-9155837-1&cid=330323011.1676383016&jid=195651374&_v=5.7.2&z=1489635006
access-control-allow-origin
*
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
368
expires
Fri, 01 Jan 1990 00:00:00 GMT
moatframe.js
z.moatads.com/addthismoatframe568911941483/ 		2 KB
1 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://z.moatads.com/addthismoatframe568911941483/moatframe.js
Requested by
Host: s7.addthis.com
URL: https://s7.addthis.com/js/250/addthis_widget.js
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
23.203.125.127 Vienna, Austria, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a23-203-125-127.deploy.static.akamaitechnologies.com
Software
AmazonS3 /
Resource Hash
05090f9390f5bc0cd23fe5f432037cc92d7cbce1ced9bfe8faf3d1c9abae85cd

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

unused62
8096267
date
Tue, 14 Feb 2023 13:56:55 GMT
content-encoding
gzip
last-modified
Fri, 08 Nov 2019 20:13:52 GMT
server
AmazonS3
x-amz-request-id
3DA20F33DFB043F4
etag
"f14b4e1f799b14f798a195f43cf58376"
vary
Accept-Encoding
content-type
application/x-javascript
cache-control
max-age=49283
accept-ranges
bytes
content-length
948
x-amz-id-2
g7+QTkfgFpKXdjIV1ns3PedgNVHG4mi9TLupYfjziOmGieTRD5DTu0V21U3C4oqBbTG5njMGxL0=
acs.js
www.rnengage.com/api/1/javascript/ Frame E8B8 		5 KB
3 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://www.rnengage.com/api/1/javascript/acs.js
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
104.96.137.230 Vienna, Austria, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a104-96-137-230.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
03d4dfb6155c4be430e4b8d85b190b6984caaed4a99c41df361efb44e45f48a8
Security Headers
Name Value
Strict-Transport-Security max-age=15724800; includeSubDomains

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

Strict-Transport-Security
max-age=15724800; includeSubDomains
Content-Encoding
gzip
Date
Tue, 14 Feb 2023 13:56:56 GMT
Vary
Accept-Encoding
Content-Type
application/javascript; charset=UTF-8
Connection
keep-alive
Content-Length
2500
Expires
Tue, 14 Feb 2023 13:56:56 GMT
e.js
www.rnengage.com/api/e/ca52053/ Frame E8B8 		175 B
601 B 		Script
General
Check archive.org
Download Go to
Full URL
https://www.rnengage.com/api/e/ca52053/e.js
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
104.96.137.230 Vienna, Austria, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a104-96-137-230.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
5bbb18b058f385eea10b746dad32b8c212fba85e11487378f23dc4891559c67e
Security Headers
Name Value
Strict-Transport-Security max-age=15724800; includeSubDomains

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

Strict-Transport-Security
max-age=15724800; includeSubDomains
Date
Tue, 14 Feb 2023 13:56:56 GMT
ETag
Tg36r8fX
Content-Type
application/javascript; charset=UTF-8
Cache-Control
private
Connection
keep-alive
Content-Length
175
Expires
Tue, 21 Feb 2023 12:35:12 GMT
svgPaths.svg
customerservice.starbucks.com/euf/assets/react/ 		10 KB
5 KB 		XHR
General
Check archive.org
Download Go to
Full URL
https://customerservice.starbucks.com/euf/assets/react/svgPaths.svg
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/euf/assets/react/static/js/client.f168c43e.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.106.13 Phoenix, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
23c04b23443ad78dfd7fd647fcabfacfc13fa86862985b60ac7e26e637d04659
Security Headers
Name Value
Strict-Transport-Security max-age=31536000

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/app/contact/ask/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

Date
Tue, 14 Feb 2023 13:56:56 GMT
Content-Encoding
gzip
Strict-Transport-Security
max-age=31536000
Last-Modified
Thu, 27 Oct 2022 23:28:11 GMT
RNT-JN-Ext-UUID
257a35db-de32-4698-a6ed-39211419741e
Transfer-Encoding
chunked
Content-Type
image/svg+xml
RNT-Time
D=3054 t=1676383016086504
RNT-Machine
1.148
Cache-Control
max-age=900
Connection
keep-alive
Accept-Ranges
bytes
RNT-JN-Ext-Machine
43.3
F5_do_compression
yes
Expires
Tue, 14 Feb 2023 14:11:56 GMT
_ate.track.config_resp
v1.addthisedge.com/live/boost/starbucks/ 		166 B
325 B 		Script
General
Check archive.org
Download Go to
Full URL
https://v1.addthisedge.com/live/boost/starbucks/_ate.track.config_resp
Requested by
Host: s7.addthis.com
URL: https://s7.addthis.com/js/250/addthis_widget.js
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
23.62.220.135 Vienna, Austria, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a23-62-220-135.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
4cf8b4da854cac70fb514c2d255e93904353bda1fcc7229de2f59d5971d83028

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

date
Tue, 14 Feb 2023 13:56:56 GMT
content-encoding
gzip
etag
659743217
vary
Accept-Encoding
content-type
application/javascript;charset=utf-8
cache-control
public, max-age=60, s-maxage=86400
content-disposition
attachment; filename=1.txt
content-length
154
300lo.json
m.addthis.com/live/red_lojson/ 		89 B
249 B 		Script
General
Check archive.org
Download Go to
Full URL
https://m.addthis.com/live/red_lojson/300lo.json?si=63eb932719bcf0be&bkl=0&bl=1&pdt=1515&sid=63eb932719bcf0be&pub=starbucks&rev=v8.28.8-wp&ln=en&pc=men&cb=0&ab=-&dp=customerservice.starbucks.com&fp=app%2Fcontact%2Fask%2F&fr=&of=0&pd=0&irt=0&vcl=0&md=0&ct=1&tct=0&abt=0&cdn=0&pi=1&rb=0&gen=100&chr=UTF-8&mk=Starbucks%2CStarbucks%20Coffee%20Company%2CStarbucks.com%2CStarbucks%20Corporation%2CStarbuck%2CSBUX%2CSeattle%2CSeattle%E2%80%99s%20Best%2CSeattle%E2%80%99s%20Best%20Coffee%2CSBC%2CPike%20Place%2CCoffee%2CCoffee%20Beans%2CWhole%20Bean%2CInstant%20Coffee%2CVia&colc=1676383016007&jsl=32&uvs=63eb9327a7766224000&skipb=1&callback=addthis.cbs.jsonp__86783267099168130
Requested by
Host: s7.addthis.com
URL: https://s7.addthis.com/js/250/addthis_widget.js
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
23.62.220.135 Vienna, Austria, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a23-62-220-135.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
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Request headers

accept-language
de-DE,de;q=0.9
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https://customerservice.starbucks.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 14 Feb 2023 13:56:56 GMT
cache-control
max-age=0, no-cache, no-store, no-transform
content-disposition
attachment; filename=1.txt
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content-type
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26 KB 		Document
General
Check archive.org
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Full URL
https://s7.addthis.com/static/sh.f48a1a04fe8dbf021b4cda1d.html
Requested by
Host: s7.addthis.com
URL: https://s7.addthis.com/js/250/addthis_widget.js
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
23.62.220.135 Vienna, Austria, ASN16625 (AKAMAI-AS, US),
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a23-62-220-135.deploy.static.akamaitechnologies.com
Software
nginx/1.15.8 /
Resource Hash
7b6bfa13f0778c40bb2a00af9819bea2f07afcb4d071e7e4f436196953a5db4d
Security Headers
Name Value
Strict-Transport-Security max-age=15724800; includeSubDomains

Request headers

Referer
https://customerservice.starbucks.com/
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

cache-control
public, max-age=86313600
content-encoding
gzip
content-length
26421
content-type
text/html
date
Tue, 14 Feb 2023 13:56:56 GMT
etag
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*
vary
Accept-Encoding
x-host
s7.addthis.com
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www.rnengage.com/api/1/ Frame E8B8 		43 B
275 B 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.rnengage.com/api/1/r?Z=nM7-Rgv1g&s=9rBakL_p&uh=7a373435&uc=customerservice.starbucks.com%2Fapp%2Fcontact%2Fask&b=ca52053&i=starbucks%3Astarbucksweb&f=rnw&p=Customer%20Portal&v=22.5.0.1-b320-sp5&e=Tg36r8fX&%230:redirectCount=0&%230:navType=0&a=script-page,view&n=script-page,response,i,655
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Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
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Software
/
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Security Headers
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Request headers

accept-language
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User-Agent
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Response headers

Pragma
no-cache
Strict-Transport-Security
max-age=15724800; includeSubDomains
Cache-Control
no-store
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Tue, 14 Feb 2023 13:56:56 GMT
Connection
keep-alive
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customerservice.starbucks.com/euf/generated/optimized/1666851079/themes/sbux-uplift/ 		37 KB
37 KB 		Font
General
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https://customerservice.starbucks.com/euf/generated/optimized/1666851079/themes/sbux-uplift/SodoSansExtraBold.woff
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/euf/generated/optimized/1666851079/templates/starbucks_uplifted.themes.sbux-uplift.SITE.css
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Response headers

Date
Tue, 14 Feb 2023 13:56:56 GMT
Strict-Transport-Security
max-age=31536000
RNT-JN-Ext-UUID
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Tue, 14 Feb 2023 14:11:56 GMT
SodoSansBold.woff
customerservice.starbucks.com/euf/generated/optimized/1666851079/themes/sbux-uplift/ 		37 KB
38 KB 		Font
General
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https://customerservice.starbucks.com/euf/generated/optimized/1666851079/themes/sbux-uplift/SodoSansBold.woff
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/euf/generated/optimized/1666851079/templates/starbucks_uplifted.themes.sbux-uplift.SITE.css
Protocol
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TLS 1.2, ECDHE_RSA, AES_128_GCM
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147.154.106.13 Phoenix, United States, ASN31898 (ORACLE-BMC-31898, US),
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Software
/
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Strict-Transport-Security
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38004
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yes
Expires
Tue, 14 Feb 2023 14:11:56 GMT
logo.svg
customerservice.starbucks.com/euf/assets/react/ 		7 KB
4 KB 		Image
General
Check archive.org
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Full URL
https://customerservice.starbucks.com/euf/assets/react/logo.svg
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
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Security Headers
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Request headers

accept-language
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User-Agent
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Response headers

Date
Tue, 14 Feb 2023 13:56:56 GMT
Content-Encoding
gzip
Strict-Transport-Security
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RNT-JN-Ext-UUID
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Expires
Tue, 14 Feb 2023 14:11:56 GMT
widgets.js
platform.twitter.com/ 		91 KB
28 KB 		Script
General
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Full URL
https://platform.twitter.com/widgets.js
Requested by
Host: s7.addthis.com
URL: https://s7.addthis.com/js/250/addthis_widget.js
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
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Request headers

accept-language
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Response headers

Date
Tue, 14 Feb 2023 13:56:56 GMT
Content-Encoding
gzip
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HIT
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Server-Timing
x-cache;desc= HIT,x-tw-cdn;desc=VZ
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x-amzn-internal-status
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Server
ECS (frb/67D4)
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VZ
Cache-Control
public, max-age=1800
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sdk.js
connect.facebook.net/en_US/ 		3 KB
2 KB 		Script
General
Check archive.org
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Full URL
https://connect.facebook.net/en_US/sdk.js
Requested by
Host: s7.addthis.com
URL: https://s7.addthis.com/js/250/addthis_widget.js
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https://customerservice.starbucks.com/
User-Agent
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Response headers

strict-transport-security
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content-encoding
gzip
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x-frame-options
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timing-allow-origin
*
expires
Tue, 14 Feb 2023 14:16:39 GMT
sdk.js
connect.facebook.net/en_US/ 		306 KB
86 KB 		Script
General
Check archive.org
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Full URL
https://connect.facebook.net/en_US/sdk.js?hash=254c3b6976741ee2f7e7c29a39d10d19
Requested by
Host: connect.facebook.net
URL: https://connect.facebook.net/en_US/sdk.js
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H3
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QUIC, , AES_128_GCM
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Request headers

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https://customerservice.starbucks.com
accept-language
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User-Agent
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Response headers

strict-transport-security
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content-encoding
gzip
x-content-type-options
nosniff
date
Tue, 14 Feb 2023 13:56:56 GMT
content-md5
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timing-allow-origin
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expires
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widget_iframe.2b2d73daf636805223fb11d48f3e94f7.html
platform.twitter.com/widgets/ Frame FE35 		320 KB
104 KB 		Document
General
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Full URL
https://platform.twitter.com/widgets/widget_iframe.2b2d73daf636805223fb11d48f3e94f7.html?origin=https%3A%2F%2Fcustomerservice.starbucks.com
Requested by
Host: platform.twitter.com
URL: https://platform.twitter.com/widgets.js
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
2606:2800:234:59:254c:406:2366:268c , United States, ASN15133 (EDGECAST, US),
Reverse DNS
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Request headers

Referer
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Upgrade-Insecure-Requests
1
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accept-language
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Response headers

Access-Control-Allow-Methods
GET
Access-Control-Allow-Origin
*
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1786416
Cache-Control
public, max-age=315360000
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gzip
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Tue, 14 Feb 2023 13:56:56 GMT
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P3P
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ECS (frb/6795)
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Vary
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X-Cache
HIT
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syndication.twitter.com/ Frame FE35 		919 B
648 B 		Fetch
General
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Full URL
https://syndication.twitter.com/settings?session_id=31d27119c058ebfc853eb901f0dc2dfb2168d6ef
Requested by
Host: platform.twitter.com
URL: https://platform.twitter.com/widgets/widget_iframe.2b2d73daf636805223fb11d48f3e94f7.html?origin=https%3A%2F%2Fcustomerservice.starbucks.com
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TLS 1.3, , AES_128_GCM
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accept-language
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https://platform.twitter.com/
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Response headers

x-response-time
173
date
Tue, 14 Feb 2023 13:56:56 GMT
content-encoding
gzip
strict-transport-security
max-age=631138519
last-modified
Tue, 14 Feb 2023 13:56:56 GMT
server
tsa_o
vary
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content-type
application/json; charset=utf-8
access-control-allow-origin
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cache-control
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perf
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content-length
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like.php
www.facebook.com/v2.6/plugins/ Frame 10FA 		49 KB
17 KB 		Document
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https://www.facebook.com/v2.6/plugins/like.php?action=like&app_id=172525162793917&channel=https%3A%2F%2Fstaticxx.facebook.com%2Fx%2Fconnect%2Fxd_arbiter%2F%3Fversion%3D46%23cb%3Df3f3952a8961cdc%26domain%3Dcustomerservice.starbucks.com%26is_canvas%3Dfalse%26origin%3Dhttps%253A%252F%252Fcustomerservice.starbucks.com%252Ff2fba3e5acbc244%26relation%3Dparent.parent&color_scheme=light&container_width=0&font=verdana&height=21&href=https%3A%2F%2Fcustomerservice.starbucks.com%2Fapp%2Fcontact%2Fask%2F&layout=button_count&locale=en_US&sdk=joey&send=false&share=false&show_faces=false&width=97
Requested by
Host: connect.facebook.net
URL: https://connect.facebook.net/en_US/sdk.js?hash=254c3b6976741ee2f7e7c29a39d10d19
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
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Reverse DNS
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Full URL
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Full URL
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Response headers

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Full URL
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Request headers

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Response headers

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strict-transport-security
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server
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Full URL
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DATA
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Response headers

Content-Type
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General
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Full URL
https://static.xx.fbcdn.net/rsrc.php/v3/yD/r/FEppCFCt76d.png
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C7Y4WbzhAdk.js
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136 KB 		XHR
General
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Full URL
https://static.xx.fbcdn.net/rsrc.php/v3iEpO4/yh/l/en_US/C7Y4WbzhAdk.js?_nc_x=Ij3Wp8lg5Kz
Requested by
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Response headers

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*
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r
www.rnengage.com/api/1/ Frame E8B8 		43 B
275 B 		Image
General
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Full URL
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Security
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accept-language
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Response headers

Pragma
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no-store
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Connection
keep-alive
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829 B 		XHR
General
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Full URL
https://starbucksweb.widget.custhelp.com/ci/ajaxRequest/getChatQueueAndInformation/wait_threshold/2400/min_agents_avail/0/interface_id/3/cookies_enabled/true/cacheable/true/avail_type/sessions/ccl/true/name/ConditionalChatLink
Requested by
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URL: https://customerservice.starbucks.com/euf/core/3.7/js/4.308/min/RightNow.js
Protocol
HTTP/1.1
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TLS 1.2, ECDHE_RSA, AES_128_GCM
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Name Value
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Request headers

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accept-language
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Response headers

Date
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Strict-Transport-Security
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0 		Preflight
General
Check archive.org
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Full URL
https://starbucksweb.widget.custhelp.com/ci/ajaxRequest/getChatQueueAndInformation/wait_threshold/2400/min_agents_avail/0/interface_id/3/cookies_enabled/true/cacheable/true/avail_type/sessions/ccl/true/name/ConditionalChatLink
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Server
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Reverse DNS
Software
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Security Headers
Name Value
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Request headers

Accept
*/*
Access-Control-Request-Headers
rnt_referrer
Access-Control-Request-Method
GET
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Sec-Fetch-Mode
cors
User-Agent
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Response headers

Access-Control-Allow-Credentials
true
Access-Control-Allow-Headers
RNT_REFERRER,X-Requested-With
Access-Control-Allow-Methods
GET, POST
Access-Control-Allow-Origin
https://customerservice.starbucks.com
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Cache-Control
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Tue, 14 Feb 2023 13:57:08 GMT
F5_do_compression
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RNT-Machine
1.147
RNT-Time
D=212230 t=1676383028728552
Strict-Transport-Security
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Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain
virtualassistant-nonprod.starbucks.com
URL
https://virtualassistant-nonprod.starbucks.com/web-sdk.js
Domain
s7.addthis.com
URL
https://s7.addthis.com/static/sh.f48a1a04fe8dbf021b4cda1d.html

Verdicts & Comments Add Verdict or Comment

61 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| 2 object| 3 object| 4 object| 5 boolean| credentialless object| oncontentvisibilityautostatechange function| initSdk function| newSession function| chatBegan object| _gaq object| pageTracker function| sendTrackEvent object| YUI_config object| _gat object| gaGlobal function| atwpjp string| _atd function| _euc function| _duc object| _atc string| _atr object| addthis string| addthis_pub function| emdot object| _ate object| _adr object| addthis_conf function| addthis_open function| addthis_close function| addthis_sendto boolean| __@@##MUH function| YUI object| RightNow function| EJS object| _rnq string| _yuid object| Custom object| addthis_config function| scanline object| regex object| line string| pPath string| tPath string| fPath string| sPath string| iPath string| yPath object| xmlhttp object| client function| doStuff object| addthis_share string| passthrough function| __orig__fbAsyncInit function| fbAsyncInit object| FB object| __twttrll object| twttr object| __twttr object| __buffer

10 Cookies

Domain/Path Name / Value
customerservice.starbucks.com/ Name: cp_session
Value: fUy~LBVuIV2nuvj81apsr2ROqvCODPgsAXQz7EMnQyDWHPhySgu0lwhyhGu7yw~xJoSh8m0ViA7gg734MYyFntdNYwgIfcGlELAZrW2YoDTs33DkQzt8uUtTPUk2VuIY~BJbaT2nyyPvXogWDxEKB5tmOKmpsSJmfbhIm_wmi0eSEaEx9kfn~Or8F~yAS~yHzuTvO9monuPKUFTK3mQJwichZsKPKaQkMt_sbKUcUBKxKZzsenfq6CZ4oj__36gdJ9DN5xpqBsPQe28pSBQcJMOj6IzIv8ME~VDMOQhHAwHSCo5KUIHRfQDPkj23QkIzVjKaEvYGT6wesXYT3RfLiKXD5mY1E9qpNYQKxfT50sLyJ4tf6cXkZGaQRJbU~ctuyUDNNjP6vD~j6iJ5HHk8cLdaSAHqPDImQJsrlzlpKuqi~UFfcOyOHCZrGIPwq6p4APR1Aq2QZAddgh2pdObyFfHZ1JRSlvDwqsvp8KEnPEmun5~9g5DU2x7A!!
.starbucks.com/ Name: __utma
Value: 246673883.330323011.1676383016.1676383016.1676383016.1
.starbucks.com/ Name: __utmc
Value: 246673883
.starbucks.com/ Name: __utmz
Value: 246673883.1676383016.1.1.utmcsr=(direct)|utmccn=(direct)|utmcmd=(none)
.starbucks.com/ Name: __utmt
Value: 1
.starbucks.com/ Name: __utmb
Value: 246673883.1.10.1676383016
customerservice.starbucks.com/ Name: __atuvc
Value: 1%7C7
customerservice.starbucks.com/ Name: __atuvs
Value: 63eb9327a7766224000
.addthis.com/ Name: uvc
Value: 1%7C7
.addthis.com/ Name: loc
Value: MDAwMDBFVURFSEUyMzAxMTg4NjAwMzAwMDBDSA==

4 Console Messages

Source Level URL
Text
network error URL: https://virtualassistant-nonprod.starbucks.com/web-sdk.js
Message:
Failed to load resource: net::ERR_NAME_NOT_RESOLVED
network error URL: https://www.starbucks.com/static/js/library/modernizr.custom.js
Message:
Failed to load resource: the server responded with a status of 404 ()
rendering error URL: https://customerservice.starbucks.com/app/contact/ask/(Line 69)
Message:
Error: <path> attribute d: Expected number, "…9 6.41 5 5 6.41 10.*************…".
network error URL: https://s3.amazonaws.com/ki.js/18853/40C.js
Message:
Failed to load resource: the server responded with a status of 403 (Forbidden)

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Content-Security-Policy frame-ancestors DENY
Strict-Transport-Security max-age=31536000
X-Content-Security-Policy frame-ancestors DENY
X-Frame-Options DENY

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

connect.facebook.net
customerservice.starbucks.com
m.addthis.com
platform.twitter.com
s3.amazonaws.com
s7.addthis.com
ssl.google-analytics.com
starbucksweb.widget.custhelp.com
static.xx.fbcdn.net
stats.g.doubleclick.net
syndication.twitter.com
v1.addthisedge.com
virtualassistant-nonprod.starbucks.com
www.facebook.com
www.rnengage.com
www.starbucks.com
z.moatads.com
s7.addthis.com
virtualassistant-nonprod.starbucks.com
104.244.42.72
104.87.134.140
104.96.137.230
147.154.106.13
147.154.107.92
23.203.125.127
23.62.220.135
2606:2800:234:59:254c:406:2366:268c
2a00:1450:400d:80c::2008
2a00:1450:4025:401::9c
2a03:2880:f01c:8012:face:b00c:0:3
2a03:2880:f12d:83:face:b00c:0:25de
52.217.135.88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