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PELOTON PRIVACY POLICY

Last Updated: March 1, 2023


WELCOME TO THE PELOTON PRIVACY POLICY!

Welcome to Peloton Interactive, Inc. (together with our affiliates, "Peloton",
"we", or "us"). This Privacy Policy is meant to help you understand how we
collect, use and share information to operate, improve, develop and help protect
our services, or as otherwise outlined in the Policy. This includes how we
collect and process your personal information such as when you visit Peloton
sites, use any Peloton services including Peloton applications (the "App") or
fitness equipment (such as the Peloton Bike, Bike+, Tread, Tread+, Guide, or
Peloton Row), or when you interact with us via our call centers, customer
support service including live chats and e-mail communications, social media
channels, studios or retail shops including our showrooms or concession stores
as well as other online and offline services we provide (together, the
"Services"). This Privacy Policy applies to our Services except where otherwise
noted.


WHY THIS MATTERS

Peloton uses technology and design to connect the world through fitness and
empowers our members to be the best version of themselves. Our goal with this
Privacy Policy is in line with our mission as a Member first company and is
intended to empower our Members with the knowledge and understanding of what
information Peloton collects, uses and shares transparently.

Please be sure to read this entire Privacy Policy before using or submitting
information through the Services. By using or submitting information through the
Services, you are agreeing to the collection, transfer, manipulation,
processing, storage, disclosure and other uses of your personal data as
described in this Privacy Policy and to be bound by the terms of this Privacy
Policy.


CONTENTS

 * WHAT PERSONAL INFORMATION WE COLLECT
 * HOW WE USE PERSONAL INFORMATION
 * WHO WE SHARE YOUR PERSONAL INFORMATION WITH
 * COOKIES AND SIMILAR TRACKING TECHNOLOGIES
 * FITNESS DATA
 * INTERNATIONAL DATA TRANSFERS
 * YOUR RIGHTS
 * DATA RETENTION
 * SECURITY OF YOUR INFORMATION
 * LEGAL BASIS FOR PROCESSING
 * CHILDREN’S PRIVACY
 * U.S. STATES PRIVACY NOTICE
 * HOW TO CONTACT US
 * UPDATES TO OUR PRIVACY POLICY


 * WHAT PERSONAL INFORMATION WE COLLECT
   
   The personal information that we process about you broadly falls into the
   following categories:
   
   * Information that you provide to us We collect personal data from you when
     you provide such information, such as when you access, complete and/or use
     one of our registration forms, interact with our content, contact us with
     inquiries, respond to one of our surveys, purchase, or use certain
     Services. If you interact with our Services, you may be asked to provide
     personal data in order for us to provide the Services as described:
     
     Demographic Data. Account Information: such as your name, address
     (including zip code), email, zip code, date of birth and phone number that
     you provide to us, for example, when you register for any Peloton Services,
     subscribe for Peloton marketing, communicate with us or register for a test
     ride.
     
     Personal Records. Purchase Information: Payment information (such as your
     credit card number), order details, delivery information (such as shipping
     and delivery address) that you provide when you purchase any Peloton
     Services.
     
     Account Registration. User Profile Information: Any information that you
     provide to us in connection with your Peloton "User Profile", such as
     demographic data listed above, username, and any additional information you
     choose to provide to enhance your use of the Services, including your
     weight, height, gender, general location, tags, image or avatar.
     
     Content and Context.
     
     Voice and Likeness: Your visual image, likeness and voice recording (e.g.,
     via photographs, video and/or CCTV) if you visit our studios and/or
     showrooms or participate in live studio classes. Additionally, Peloton
     fitness equipment and the Peloton App may contain a camera, microphone and
     voice control features. These features are not used for identification
     purposes. These features are in use only when activated by you, for
     example, to use the Peloton Guide, to take a Peloton user profile photo
     and, for usage of the Peloton App, any device settings that you have
     activated. We may use your voiceprint to understand your voice commands
     and, if you opt in, to improve our abilities to understand voice commands
     in general when you are using Peloton Guide. This data is not used for
     identification purposes nor is it stored by Peloton but may be shared with
     Service Providers (defined below) to provide the Services to you. Other
     Services currently do not collect voice or visual recordings at this time.
     
     User Generated: Any content or material you publish or post such as
     hashtags, photos or videos on our Services.
     
     Other Providers. Partners: We may, with your consent, collect information
     from your use of other connected devices, including those made by other
     companies, to interact with our Services, such as activity trackers.
     
     Feedback and Support. Communications Information: Any details of your
     communications/interactions with us, including when you call, email, live
     chat, video call or text with our customer or technical support teams or
     communicate with us via social media channels or community forums. We may
     record customer and technical support calls for training and monitoring
     purposes and to help resolve customer issues. We will tell you before
     recording and, where required by applicable laws, obtain your consent for
     the collection of these recordings. We collect and use this data based upon
     our business need to receive and act upon your feedback or issues.
     
     Surveys. Survey and Review Information: Any information you voluntarily
     provide to us (or otherwise publish) in connection with a survey you
     complete or review / testimonial you provide about Peloton goods and/or
     Services. We may collect this information to understand your opinions,
     better market our services and to collect relevant information about our
     business.
     
     Promotions. Promotions, Sweepstakes and Competition Information: Any
     information that you provide to us in connection with any promotions,
     sweepstakes and/or competitions we run, including for example, responses to
     competition questions.
     
     Other Information. Other User Information: Any other information that you
     may provide to us in connection with your use of Peloton products or
     Services, visits to Peloton studios or retail shops and / or other contact
     that you have with the Peloton team.
   
   * Information that we collect automatically Information generated through use
     of the Services. This includes activities such as classes registered for
     and participated in, Peloton members you are following and who are
     following you, details of workout performances such as leaderboard rank,
     total workout output, workout speed, distance and calories burned,
     in-studio attendance history and, if you have chosen to connect a heart
     rate monitor, your workout heart rate.
     
     Fitness Data. We may collect fitness data which may include information
     relating to your fitness performance and/or workouts, such as calories
     burned in a class. We carry out this processing for the purposes of
     providing workout recommendations to you based on our inferences about your
     preferences and practices, such as making recommendations about certain
     muscle group exercises based on your previous exercises. Any connections to
     other fitness devices such as heart rate monitors require your consent. We
     do not use your Fitness Data for identification purposes.
     
     Information from your device.
     
     Device Data: Information from and about the device you use when you use our
     Services (whether your desktop, mobile, tablet, bike or fitness tracker)
     including IP address, identifiers, type, mobile carrier, browser type and
     language, location (see below) and operating system.
     
     Usage Data: We may also collect information about how your device interacts
     with our Services, such as the content you access, pages and sites visited
     before and after you reach the Services, the date and time of your use, the
     amount of time spent on the Services, and other actions taken through use
     of the Services such as preferences.
     
     Location Information. Depending on how you use the Services and your device
     settings, type and connectivity, we may collect location-based information
     including your IP address, GPS location, city, county, zip code and region
     and your smart device’s proximity to “beacons”, Bluetooth networks and/or
     other proximity systems. You will have the ability to opt-in or out of our
     collection of location information by selecting the location and Bluetooth
     settings in your device but this may affect your ability to use certain
     location dependent Services (such as track your run functionality).
     
     Some of this information may be collected using Cookies and Similar
     Technologies as described below.
   
   * Information we collect from other sources Other Applications. If you access
     our Services through a third party application, such as the Apple App Store
     or Google Play App Store (together with any similar applications, "App
     Stores") or Social Networking Sites ("SNS") such as Instagram, Twitter or
     Facebook, we may collect information about you from that Third-Party
     application that you have made public via your privacy settings. This may
     include: your name, your SNS user ID, your App Store user name, location,
     sex, birth date, email, profile picture and your contacts on the SNS.
     
     Security. Security and Safety: We may collect certain information in order
     to protect and verify your information and our Services. This may include
     Device IP, Location, and other identifiers with a third party application
     to ensure your safety and the security of your account.
     
     Other Sources. We may receive information about you from other sources to
     supplement information provided by you. The supplemental information allows
     us to enhance our ability to provide you with information about our
     business, products and Services and to provide you with any marketing
     communications that you have provided your consent to receive. Please see
     Your Rights below for how to unsubscribe.
     
     This may include:
     
     * Marketing such as where we are conducting a joint marketing campaign with
       a selected partner and you have provided consent for us to receive your
       information or data resellers whose data may be used for research or
       marketing purposes.
     * Publicly available sources
     * Partners we work with may, with your consent, collect information from
       your use of other connected devices, such as those made by other
       companies, to interact with our Services, such as activity trackers.


 * HOW WE USE PERSONAL INFORMATION
   
   We use your information for the following purposes:
   
   * To provide you with the Services
   * To communicate with you
   * To send you marketing
   * For analytics, research and product and Service improvement purposes
   * For quality assurance and training purposes
   * For personalisation and advertising
   * To ensure the security and integrity of our Services
   * To comply with any applicable law and/or regulations
   * For any other lawful business purpose
   
   To provide you with the Services. Peloton uses data to operate, improve,
   maintain and personalize our Services. We use data to:
   
   * Verify your identity, set up and maintain your account;
   * Process payments and fulfill product orders;
   * Provide access to class bookings and participation, workout tracking
     performance and statistics;
   * Communicate and track your workout among other Peloton Members;
   * Maintain our services and operations.
   
   To communicate with you. Supporting and communicating to you when you require
   it such as for:
   
   * Administrative matters (such as account management, updates to terms, or
     system maintenance);
   * To provide you with information about our Services (such as product
     delivery and logistics, servicing and technical support);
   * To respond to any questions, comments or requests you have about our
     Services.
   
   To send you marketing. Peloton uses data to market its Services, which may
   include:
   
   * Contacting you by phone, email, postal mail, push notifications, in-app
     messages or SMS with information about news, offers, products, promotions,
     events, contests and/or Services that might be of interest to you, as
     permitted by applicable law. This may include various usage data to send
     marketing communications that are personalised. Please see Your Rights
     below for how to unsubscribe.
   
   For analytics, research and product and Service improvement purposes. Peloton
   works everyday to improve your experience by using data:
   
   * Including monitoring and measuring your use of our products and Services
     and conducting research/surveys, to understand how they are being used and
     how they can be improved;
   * Financial analysis and analytics to understand billing, pricing and other
     financial matters that can be improved.
   
   For quality assurance and training purposes. Peloton puts members first and
   we use data to further that value by:
   
   * Monitoring communications and interactions with you to ensure the quality
     of our customer and technical support services, appropriate training of our
     people and to resolve your complaints. We will provide notice and consent
     options for monitoring of communications as required by applicable law.
   
   For personalisation and advertising. Peloton uses data for personalization
   and advertising that may include:
   
   * Providing you with a personalised and tailored Service, to serve you with
     Peloton advertising on third party properties;
   * To serve you with relevant advertising and content on our Services;
   * We may contract with third-party advertising companies and social media
     companies to display ads on their service. These companies may use cookies
     and similar technologies to track your activity, the information collected
     by these third parties in this manner is subject to that third party’s own
     privacy policies. We may also use aggregated information from these sources
     for creating similar audiences in order to better target advertisements on
     their networks to potential consumers who appear to have shared
     characteristics. See our Cookie Policy and Your Rights;
   * Understanding and assessing the effectiveness of our ads displayed;
   * To provide workout recommendations to you based on our inferences about
     your preferences and practices.
   
   To ensure the security and integrity of our Services. Providing a safe and
   secure environment is key to providing a responsible platform and we do this
   by using data to:
   
   * Detect and combat any abuse or any harmful activity, fraud, spam, and
     illegal activity affecting our Services such as using personal identifiers,
     user profile, data usage, and other types of data to detect fraud,
     authentication or other harmful activity;
   * Monitor CCTV images, the prevention & detection of crime and for the health
     and safety of individuals on Peloton premises.
   
   To comply with any applicable law and/or regulations, legal proceedings. We
   use data to investigate disputes or claims related to our Services. In
   certain circumstances, we may be obligated to use your information to respond
   to legal, government or regulatory requests.
   
   For any other lawful business purpose. Including any incidental business
   purpose related to or in connection with any of the above, or for any other
   purpose disclosed to you at the point at which we collect your personal
   information.


 * WHO WE SHARE YOUR PERSONAL INFORMATION WITH
   
   We may disclose your personal information to the following categories of
   recipients:
   
   Group Companies. We may share your personal information with other Peloton
   related companies and our group for purposes consistent with this Privacy
   Policy. Peloton has in place an intra-group data transfer agreement which
   covers the transfer of personal data on an intra-group basis in accordance
   with European Union, UK and Australian data protection laws.
   
   Service Providers. Third Party Service Providers and Business Partners: We
   may share your personal information with our third party service providers
   (such as those who provide IT, analytics, payment processing, and customer
   sales, cloud storage providers, technical support or delivery services),
   third party business partners who otherwise process personal information for
   purposes that are described in this Policy (such as advertising and marketing
   partners, research partners, consultants) or who are otherwise disclosed to
   you when we collect your personal information (such as financing partners if
   you select this option during the checkout process). Peloton does not share
   data with any providers and partners without a relevant data protection
   agreement in place.
   
   Third Party Apps that you link to your Peloton account. As part of the
   functionality of our Services, we offer pairing functionality to enable you
   to connect your Peloton account with third party applications such as
   Fitbit®, Apple®, Strava® and similar applications. If you choose to connect
   your Peloton account, we will share certain personal information with the
   paired application depending on what information you choose to share with
   such third party apps or have otherwise been notified will be shared during
   the pairing process. The information may include information generated
   through your use of the Services (i.e. workout information) and other contact
   and profile information. The processing of your personal information by such
   third party applications shall be governed by the privacy policies of those
   third parties.
   
   Other Users of our Services. Depending on your User Profile settings and how
   you interact with our Services, certain personal information of yours may
   become available for other Peloton members to see. User Profiles are set to
   public by default, which means that other registered Peloton users will also
   be able to view the information associated with your User Profile. You can
   set your profile to "Private" at any time, which means that only members who
   you approve as followers can see your profile and fitness performance
   history. Click here for more information on how to manage your privacy
   settings.
   
   Competent Law Enforcement Bodies, Regulators, Government Agencies, Courts or
   other Third Parties. We may share your personal information, including CCTV
   images, with competent law enforcement bodies, regulators, our insurers,
   external legal advisors, government agencies, courts or other third parties
   where we believe disclosure is necessary: (i) to comply with applicable law;
   (ii) to exercise, establish or defend our legal rights (including to collect
   amounts owed to Peloton); (iii) to protect your rights or vital interests or
   those or any other person; or (iv) to detect, prevent or otherwise address
   security, fraud or technical issues.
   
   **Potential Buyers (and their agents and advisors).**We may share your
   personal information with actual or potential buyers (and their agents and
   advisors) in connection with any actual or proposed purchase, merger,
   acquisition, financing, reorganization, bankruptcy, receivership, sale of
   company assets or transition of service to another provider, provided that we
   inform the buyer or transferee that it must use your personal information
   only for the purposes disclosed in this Privacy Policy.


 * COOKIES AND SIMILAR TRACKING TECHNOLOGIES
   
   We use cookies and similar tracking technologies such as pixel tags/web
   beacons and social media widgets (collectively "Cookies") to collect and use
   personal information about you, including for analytics purposes and to serve
   you interest-based advertising. For further information about the types of
   Cookies we use, why, and how you can control Cookies, please see our Cookies
   Policy.
   
   Please also note that you may opt out and we honor certain technologies
   broadcasting an Opt-Out Preference Signal, such as the Global Privacy Control
   (GPC) depending on the state you are in. This occurs on the browsers and/or
   browser extensions that support such a signal. This request will be linked to
   your browser identifier only.


 * FITNESS DATA
   
   "Fitness Data" means any information relating to your fitness performance
   and/or workouts, such as, calories burned, miles run, length of workout, etc.
   We do not use or process your Fitness Data for identification purposes.
   
   Why we process your information?
   
   * Analyze your performance: As part of our core offering, we use Fitness Data
     to compare your past and current performance and to provide you with
     analytics about your progress over time.
   * Provide workout recommendations: We may recommend workouts to you based on
     our inferences about your preferences and practices, including for example
     recommendations about certain muscle group exercises that are based on your
     previous exercises. Recommendations include information derived from
     Fitness Data we collect from you.
   
   Peloton will not disclose, redisclose, or otherwise disseminate Fitness Data
   unless:
   
   * Authorized by you or your authorized representative; for example, if you
     pair a third party fitness tracker to your Peloton device, you are
     authorizing the disclosure of your Fitness Data to the third party device;
   * In aggregated and anonymized formats to assist us and our service
     providers, vendors or partners in providing services to you;
   * Required pursuant to a valid warrant or subpoena issued by a court of
     competent jurisdiction; or
   * As required under applicable law, necessary for the establishment, exercise
     or defense of legal claims of wherever courts are acting in their judicial
     capacity.


 * INTERNATIONAL DATA TRANSFERS
   
   Your personal information may be transferred to, processed and stored in
   countries other than the country in which you are resident, including the
   United States, Australia, Canada, the European Union and UK. The recipients
   of such information may be located in any country where Peloton has a place
   of business and additional territories where our suppliers and partners may
   transfer data, details of which can be provided upon request.
   
   We take appropriate safeguards to protect your personal information in
   accordance with this Privacy Policy specifically in relation to any
   international transfer. This includes implementing an intra-group data
   sharing agreement that includes safeguards and protections for any use of
   your personal information by our group entities and incorporates the European
   Commission's Standard Contractual Clauses, which require all group companies
   to protect relevant information in accordance with European Union and UK data
   protection laws.
   
   We have implemented similar appropriate safeguards and comply with applicable
   legal requirements when transferring Personal Information to countries such
   as utilising Binding Corporate Rules, standard contractual clauses, and other
   data transfer mechanisms and/or rely on the European Commission adequacy
   decisions for certain countries outside of the European Economic Area should
   it be applicable with our third party service providers and partners. Further
   details can be provided upon request.


 * YOUR RIGHTS
   
   At Peloton, we put Members first and respect your ability to exercise your
   privacy rights and choices. Where possible, we give you control over the
   personal data we collect about you, to ensure it is accurate and reflects
   your preferences. Depending on the country or U.S. state in which you are
   located, we respect your ability to know, access, correct, transfer, restrict
   the processing of, and delete your personal data. Please note that those
   rights do not always apply and there are certain exceptions to them.
   
   Please also be advised that we continue to maintain some of your personal
   data where permitted by law, and that such information has not been deleted
   from Peloton systems. We retain your personal information where it is
   necessary for us to:
   
   * Complete the transaction for which the personal information was collected,
     fulfill the terms of a written warranty or product recall conducted in
     accordance with laws, provide a good or service that you have requested, or
     reasonably anticipated within the context of our ongoing business
     relationship, or otherwise perform a contract between you and Peloton;
   * Detect security incidents, protect against malicious, deceptive,
     fraudulent, or illegal activity; or prosecute those responsible for that
     activity;
   * Debug to identify and repair errors that impair existing intended
     functionality;
   * Comply with a legal obligation, existing warrant, litigation hold.
   
   Please note that if you Delete your account this will result in the deletion
   of your Peloton account and all associated information, including workouts
   and achievements.
   
   We will also confirm your identity before acting on your requests. We may not
   be able to respond to your request or provide you with personal data if we
   cannot verify your identity, or the authority to make the request on someone
   else’s behalf.
   
   * Consent If we have collected and process your personal information with
     your consent (including any sensitive or special category data), then you
     can withdraw your consent at any time by using settings on the Peloton
     product or App (as applicable), via settings on your device or by
     contacting us using the details provided under How To Contact Us.
   
   * Direct Marketing We may send marketing communications for purposes
     disclosed to you (including as specified in section 2 above) and, where
     required by applicable law, with your consent. You can unsubscribe from
     direct marketing at any time by following the instructions below or by
     contacting us using the details provided under the How To Contact Us. We
     will process your request within a reasonable time after receipt, in
     accordance with applicable laws. Unsubscribe options are provided in
     electronic marketing communications as required by applicable law.
     
     Email, SMS and Telephone. You can unsubscribe from email communications at
     any time. To stop receiving our promotional emails, follow the unsubscribe
     instructions in the email messages you receive from us, or contact us using
     the details provided under the How To Contact Us. We will process your
     request as soon as practicable after receipt, in accordance with applicable
     laws. Note that you will continue to receive transaction-related emails
     regarding products or services you have requested. We may also send you
     certain non-promotional communications regarding Peloton and our Services
     and, to the extent permitted by law, you will not be able to opt-out of
     those communications (e.g., communications regarding updates to our Terms
     or this Privacy Policy). If you opt in, you will receive text messages from
     Peloton. “Peloton Account” text messages are non-promotional messages from
     Peloton alerting you to important information, like the details of your
     delivery, failed subscription payments and other alerts related to your
     Peloton subscription or purchases. To opt-out of receiving “Peloton
     Account” text messages, text STOP to the number from which you received the
     message (73586 in the US). We will send you one final message to confirm
     that you have been unsubscribed, and will process your request within a
     reasonable time after receipt, in accordance with applicable laws. If you
     experience any issues with text messages from Peloton, text HELP to the
     relevant number referenced above or email our Support team at
     support@onepeloton.com. Carriers are not liable for delayed or undelivered
     messages. Message frequency varies. Message and data rates may apply.
     
     We maintain “do-not-call” and “do-not-mail” lists as mandated by law. We
     process requests to be placed on do-not-mail, do-not-phone and
     do-not-contact lists within the timescales required by law.
     
     Push Notifications. If you opt-in on your device, Peloton may occasionally
     send you push notifications through our Apps with updates, achievements and
     other notices that may be of interest to you. You may at any time opt-out
     from receiving these types of communications by changing the settings on
     your device.
   
   * "Do Not Track" / Global Privacy Control Do Not Track ("DNT") is a privacy
     preference that users can set in certain web browsers. DNT is a way for
     users to inform websites and services that they do not want certain
     information about their webpage visits collected over time and across
     websites or online services. Please note that, because there has been no
     agreed industry standard, we do not respond to or honor DNT signals or
     similar “do not track” mechanisms transmitted by web browsers.
     
     Please note you may opt out, and we honor, certain technologies
     broadcasting an Opt-Out Preference Signal, such as the Global Privacy
     Control (GPC) depending on the state you reside in. This occurs on the
     browsers and/or browser extensions that support such a signal. This request
     will be linked to your browser identifier only.
   
   * Your rights to access and manage personal information We recognize the
     importance of your personal information and provide simple ways for you to
     exercise the following rights: access (right to know), portability,
     rectification (correction or update), deletion (erasure), object and
     restrict processing. You can exercise these rights via the following ways:
     
     * Submit a request via our Privacy Request Form.
     * Update your profile and account settings - please see our Privacy
       Settings Guide for details.
     * Contact us if you have any questions - please see How To Contact Us.
   
   NOTE: If you are a U.S. resident and would like to exercise one of your
   rights, you can also contact us at 1-844-559-0051.


 * DATA RETENTION
   
   Peloton retains the personal information we receive as described in this
   Privacy Policy for as long as you use our Services or as necessary to fulfill
   the purpose(s) for which it was collected, provide our Services, resolve
   disputes, establish legal defenses, conduct audits, pursue legitimate
   business purposes, enforce our agreements and comply with applicable laws.
   CCTV images are retained for 14 days in Germany and 30 days elsewhere. When
   we are no longer required to retain the personal information as described
   above, we will destroy, erase, or de-identify it.
   
   Legal requirements, however, may require us to retain some or all of the
   personal information we hold for a period of time that is longer than that
   for which we might otherwise hold it.


 * SECURITY OF YOUR INFORMATION
   
   We take steps to ensure that your information is treated securely and in
   accordance with this Privacy Policy. We maintain commercially reasonable
   administrative, technical and physical safeguards (which vary depending on
   the sensitivity of the personal information) designed to protect against
   unauthorized use, disclosure or access of personal information.


 * LEGAL BASIS FOR PROCESSING
   
   Our legal basis for collecting and using the personal information described
   above will depend on the personal information concerned, applicable laws and
   the specific context in which we collect it.
   
   However, we will normally collect personal information from you only (i)
   where we need the personal information to perform a contract with you (such
   as to provide our Services), (ii) where the processing is in our legitimate
   interests and not overridden by your rights, or (iii) where we have your
   consent to do so. In some cases, we may also have a legal obligation to
   collect personal information from you or may otherwise need the personal
   information to protect your vital interests or those of another person.
   
   If we ask you to provide personal information to comply with a legal
   requirement or to perform a contract with you, we will make this clear at the
   relevant time and advise you whether the provision of your personal
   information is mandatory or not (as well as of the possible consequences if
   you do not provide your personal information).
   
   If we collect and use your personal information in reliance on our legitimate
   interests (or those of any third party), this interest will normally be to
   operate our Services, to communicate with you as necessary to provide our
   Services to you, and for our legitimate commercial interests such as
   responding to your queries, improving our products and Services, undertaking
   marketing, or detecting and preventing illegal activities. We may have other
   legitimate interests and we will make clear to you at the relevant time what
   those legitimate interests are. If you have questions about or need further
   information concerning the legal basis on which we collect and use your
   personal information, you can contact us using the details provided under the
   How To Contact Us section below.


 * CHILDREN’S PRIVACY
   
   Peloton Services are not directed to, or intended for, children. We do not
   knowingly collect personal information directly from children who do not meet
   the minimum age requirement applicable in your jurisdiction, and if you do
   not meet the age requirements as specified in our Terms of Service.
   
   If we become aware that we have collected personal data from a child under
   the minimum age, we promptly delete the personal data.


 * U.S. STATES PRIVACY NOTICE
   
   For additional information and rights available to consumers in certain
   states, see the U.S. States Privacy Notice.


 * HOW TO CONTACT US
   
   If you have any questions about our privacy practices, this Privacy Policy or
   would like to contact us or our Data Protection Officer, you can do so by
   email at privacy@onepeloton.com or at the addresses below.
   
   U.S. and Canadian Residents:
   
   Peloton Interactive, Inc.
   441 Ninth Avenue, Sixth Floor
   New York, NY 10001
   USA
   Attn: Legal Department United Kingdom Residents:
   
   Peloton Interactive UK Ltd.
   1 Langley Street
   London WC2H 9JG
   United Kingdom
   Attn: Legal Department
   EEA Residents:
   
   Peloton Interactive Deutschland GmbH
   Karl-Liebknecht-Straße 29A
   10178 Berlin
   Germany
   Attn: Legal Department Australian Residents:
   
   Peloton Interactive Australia Pty Ltd
   20 Martin Place
   Sydney NSW 2000
   Attn: Legal Department You can also complain to a data protection authority
   about our collection and use of your personal information if you feel that
   Peloton has not acted in accordance with applicable laws. For more
   information, please contact your local data protection authority.


 * UPDATES TO OUR PRIVACY POLICY
   
   We may update our Privacy Policy from time to time. When we do, we will take
   appropriate measures to inform you, consistent with the significance of the
   changes we make. We will obtain your consent to any material Privacy Policy
   changes if and where this is required by applicable data protection laws. You
   can see when this Privacy Policy was last updated by checking the "last
   updated" date displayed at the top of this notice.


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PRIVACY PREFERENCE CENTER

We never sell or share your personal information to third parties (as defined by
U.S. State privacy laws). However, when you visit Peloton, we and/or our
partners may collect certain information about you, your devices, and your
behavior through cookies, tags or other identifiers that may be considered a
“sale” or a “share” under certain U.S. State laws even if no money is exchanged.
You may identify your preferences below.

When you visit any website, it may store or retrieve information on your
browser, mostly in the form of cookies. This information might be about you,
your preferences or your device and is mostly used to make the site work as you
expect it to or to provide a more personalized web experience. Because we
respect your right to privacy, you can choose to not to allow some types of
cookies. Click on the different category headings and the cookie details link
below to change default settings and to learn more about the cookies. Please
note, blocking some types of cookies may impact your experience of the site and
the services we are able to offer. For more information, please see Peloton’s
Privacy Policy


 * STRICTLY NECESSARY COOKIES
   
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   These cookies are necessary to make our website work and to provide you with
   its core features, such as access to secure areas. Without these cookies, we
   could not provide you with the service you have requested (like retaining
   your privacy preferences or login details). You can set your browser to block
   or alert you to these cookies, but if you do so parts of our website will not
   work.
   
   Cookies Details‎


 * PERFORMANCE COOKIES
   
   Performance Cookies
   
   
   These cookies allow us to count visits and traffic sources so we can measure
   and improve the performance of our site. They help us to know which pages are
   the most and least popular and see how visitors move around the site. All
   information these cookies collect is aggregated and may be anonymous. If you
   do not allow these cookies we will not know when you have visited our site
   and will not be able to monitor its performance.
   
   Cookies Details‎


 * ADVERTISING COOKIES
   
   Advertising Cookies
   
   
   We use advertising cookies to track your online activity to help advertisers
   to deliver more relevant advertising to you or to limit how many times you
   see an ad. These cookies may be set through our site by our advertising
   partners. They may be used by those companies to build a profile of your
   interests and show you relevant adverts on other sites.    If you do not
   allow these cookies, you will experience less targeted advertising.
   
   Cookies Details‎


 * FUNCTIONAL COOKIES
   
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   These cookies enable the website to provide enhanced functionality and
   personalisation. They may be set by us or by third party providers whose
   services we have added to our pages.    If you do not allow these cookies
   then some or all of these services may not function properly.
   
   Cookies Details‎

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